Exhibit - Contractor Conduct in Correctional Facilities.pdf

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Attached to
Dried Fruits and Nuts
Solicitation number
ITB-PRC-FY26-0617
Issued by
Santa Clara County, California

About this file

This exhibit outlines contractor conduct standards for the Santa Clara County Sheriff's Office as they apply to personnel working within County correctional facilities. The document establishes mandatory compliance requirements for all contractor personnel accessing secure areas, including adherence to approved dress codes, prohibition of individuals under 18 without prior authorization, and restrictions on prohibited items such as firearms, explosives, controlled substances, weapons, recording devices, and cameras. Contractor personnel are explicitly prohibited from engaging in any business transactions, loans, exchanges, or favors with inmates, and are forbidden from bringing items into facilities for inmates or removing items without prior supervisory approval, with limited exceptions for written religious or educational materials. All individuals entering custody facilities are subject to search, and contractor personnel must proceed directly to designated work areas without loitering in unauthorized locations.

The exhibit establishes critical behavioral standards and consequences for violation, including potential removal from facilities, denial of future access, contract termination, and criminal or civil penalties. Contractor personnel under the influence of alcohol or drugs are prohibited from facility entry and subject to arrest. The Sheriff's Office adopts and enforces the Santa Clara County Sexual Harassment Policy and prohibits all forms of harassment and inappropriate physical contact with inmates. Employees are required to treat inmates with respect and firmness while remaining prohibited from laying hands on inmates except in specific circumstances such as self-defense, restraint, escape prevention, injury prevention, disturbance control, search procedures, or medical aid. The exhibit explicitly prohibits sexual advances toward inmates, use of profane or demeaning language, and conditioning any benefit on sexual submission.

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Text version

EXHIBIT X

CONTRACTOR CONDUCT ON CORRECTIONAL FACILITIES

The following are standards of conduct for contractor personnel whose work involves access to County correctional facilities. Violation of any of these provisions may result in removal of contractor personnel from the facility and denial of future access, as well as any criminal or civil penalties that apply. Additionally, violation of these provisions may result in contract termination.

1. All contractor personnel must conform to the dress code approved by the Sheriff’s Office.

2. No one under the age of 18 years of age will be admitted into any security area of any facility without prior authorization from the Division Captain or the Assistant Division Commander.

3. Bringing firearms, explosives, alcoholic beverages, narcotics, or any controlled substance, including marijuana, into any custody facility is a crime, and cause for arrest.

4. Umbrellas, pocketknives, scissors, metal nail files, or other objects that could be used as weapons are not allowed within any security area.

5. Tape recorders and cameras are not allowed within any custody facility without prior approval from the Division Captain or the Assistant Division Commander.

6. Contractor personnel assigned to work within any custody facility shall not loan, exchange, borrow, do favors for, or enter into any business transaction with any inmate or prisoner.

7. Contractor personnel shall not bring anything into any custody facility to give to any inmate, nor will they take anything from any inmate without prior approval from a Custody Staff Supervisor. This prohibition does not apply to written religious or educational material.

8. Any person entering any custody facility may be subject to search.

9. Contractor personnel will proceed directly to their designated visiting or work area. Any individual found loitering in any unauthorized area may be escorted from the facility and may have his security clearance revoked.

10. Contractor personnel under the influence of alcohol or drugs will not be allowed to enter any custody facility and may be subject to arrest.

11. All custody facilities are “NO HOSTAGE” FACILITIES. All attempts will be made to ensure the safe release of anyone held hostage; however, no inmate will be allowed to escape in exchange for the release of any hostage.

12. Contractor personnel who possess a valid Sheriff’s Security Clearance, must immediately report any subsequent arrests to the Sheriff’s Security Clearance Coordinator.

13. Violation of any facility rule, regulation, or procedure or any disruption of facility routine may result in the contractor employee’s removal from the facility, denial of future access, and termination of the contract.

14. The Sheriff’s Office recognizes and adopts the Santa Clara County Sexual Harassment Policy. The County Sexual Harassment Policy is incorporated into the Sheriff’s Custody Bureau Policy #1.35. Both policies apply to contractor personnel and are clear that sexual harassment and harassment of any kind will not be tolerated. Contractor personnel who violate the policy may be removed from the facility and denied future access.

Additionally, the contract may be terminated.

15. The Sheriff’s Office requires that employees treat inmates with respect, courtesy and firmness. The following are specifically prohibited:

a. Employees may not lay hands on an inmate except to defend themselves, to control or restrain the inmate, to prevent an escape, to prevent serious injury or damage to person or property, to quell a disturbance, to search an inmate, or to render medical aid. Only female officers may search female inmates, and female inmate’s cells will be entered only in the presence of a female officer except in an emergency.

b. Employees may not touch an inmate’s body for the purpose of sexual gratification.

c. Employees may not make a sexual advance, condition any benefit on agreeing to submit to sexual advances or punish inmates for refusing sexual advanced.

d. Employees may not use profane, demeaning, insulting or threatening language.

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