Exhibit C, Health and Human Services (HHS) Additional Provisions, Version 1.0.pdf

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Attached to
Specialized Residential Health Services
Solicitation number
HHS0016750
Issued by
Texas

About this file

This is an Exhibit C document containing Health and Human Services (HHS) Additional Provisions for RFQ No. HHS0016750, issued by the Texas Health and Human Services Commission (HHSC) for specialized residential health services. The solicitation seeks a qualified provider to deliver comprehensive health care, dental care, and 24-hour community-based residential services for an elderly, medically complex individual with moderate to severe intellectual disability in Denton County. The contract requires in-person service delivery at the residential setting with no telehealth or remote service delivery permitted. Key deadlines include January 20, 2026, for written questions, January 27, 2026, for posted responses, January 30, 2026, at 5:00 p.m. for Historically Underutilized Business (HUB) Subcontracting Plan courtesy review submissions, and February 12, 2026, at 10:30 a.m. Central Time for final solicitation responses. The anticipated award date is April 2026. The initial contract term is two years, with HHSC holding the option to extend for up to three additional years, plus potential six-month extensions for continuity of service or transition purposes.

The document outlines critical contractor obligations including vendor access provisions allowing interested parties to inspect facilities and systems documentation during normal business hours; HHSC approval authority over staffing with immediate removal rights for unfit or unqualified personnel; mandatory turnover planning and assistance requirements; mandatory reporting of criminal activity, disciplinary actions, IRS or Texas Workforce Commission insolvency within five days, and license actions within five days; and potential activation for disaster services support. Respondents must demonstrate a minimum of five years of operational experience as either a Home and Community-based Services provider or licensed Home and Community Support Services Agency. Historical compensation approximates $2,346,917.00 per State Fiscal Year, though HHSC makes no guarantee of volume or compensation. An HUB Subcontracting Plan is mandatory with responses subject to rejection if not submitted, requiring selection from five method options. All electrical items must meet OSHA standards and bear appropriate listings from Underwriters Laboratory, Factory Mutual Resource Corporation, or National Electrical Manufacturers Association.

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Health and Human Services (HHS) Additional Provisions

Version 1.0 Effective: November 7, 2019

RFQ No. HHS0016750 Exhibit C

TABLE OF CONTENTS

1. HHSC VENDOR ACCESS

2. HHSC APPROVAL OF STAFFING

3. TURNOVER PLAN

4. TURNOVER ASSISTANCE

5. DISCOUNTS

6. ELECTRICAL ITEMS

7. NOTICE OF CRIMINAL ACTIVITY AND DISCIPLINARY ACTIONS

8. NOTICE OF IRS OR TWC INSOLVENCY

9. DISASTER SERVICES

10. NOTICE OF A LICENSE ACTION

ADDITIONAL PROVISIONS

The terms and conditions of these Additional Provisions are incorporated into and made a part of the Contract. Capitalized items used in these Additional Provisons and not otherwise defined have the meanings assigned to them in HHS Uniform Terms and Conditions.

1. HHSC VENDOR ACCESS

At HHSC’s request, Contractor will allow parties interested in responding to other HHSC solicitations to have reasonable access during normal business hours to the Work, software, systems documentation, and site visits to the Contractor’s facilities. Contractor may elect to have such parties inspecting the Work, facilities, software or systems documentation to agree to use the information so obtained only in the State of Texas and only for the purpose of responding to the relevant HHSC solicitation.

2. HHSC APPROVAL OF STAFFING

A. Contractor shall not employ or contract with or permit the employment of unfit or unqualified persons or persons not skilled in the tasks assigned to them. The Contractor shall at all times employ sufficient labor to carry out functions and services in the manner and time prescribed by the Contract. The Contractor shall be responsible to HHSC for the acts and omissions of the Contractor’s employees, agents (including, but not limited to, lobbyists) and Subcontractors and the Contractor shall enforce strict discipline among the Contractor’s employees, agents (including, but not limited to, lobbyists) and Subcontractors performing the services under the Contract.

B. Any person employed by the Contractor shall, at the written request of HHSC, and within HHSC’s sole discretion, be removed immediately by the Contractor from work relating to the Contract.

3. TURNOVER PLAN

HHSC, in its sole discretion, may require Contractor to develop and submit a Turnover Plan at any time during the term of the Contract. Contractor must submit the Turnover Plan to HHSC for review and approval. The Turnover Plan must describe Contractor’s policies and procedures that will ensure:

i. The least disruption in the delivery of the Work during Turnover to HHSC or its designee; and

ii. Full cooperation with HHSC or its designee in transferring the Work and the obligations of the Contract.

4. TURNOVER ASSISTANCE

Contractor will provide any assistance and actions reasonably necessary to enable HHSC or its designee to effectively close out the Contract and transfer the Work and the obligations of the Contract to another vendor or to perform the Work by itself. Contractor agrees that this obligation survives the termination, regardless of whether for cause or convenience, or the expiration of the Contract and remains in effect until completed to the satisfaction of HHSC.

5. DISCOUNTS

If Contractor at any time during the term of the Contract provides a discount on the final contract costs, Contractor will notify HHSC in writing at least ten (10) calendar days prior to the effective date of the discount. HHSC will generate a Purchase Order Change Notice and send a revised Purchase Order to Contractor.

6. ELECTRICAL ITEMS

All electrical items must meet all applicable OSHA standards and regulations, and bear the appropriate listing from Underwriters Laboratory (UL), Factory Mutual Resource Corporation (FMRC), or National Electrical Manufacturers Association (NEMA).

7. NOTICE OF CRIMINAL ACTIVITY AND DISCIPLINARY ACTIONS

A. Contractor shall immediately report in writing to its assigned HHSC contract manager when Contractor learns of or has any reason to believe it or any person with ownership or controlling interest in Contractor, or their agent, employee, subcontractor or volunteer who is providing services under this Contract has:

i. Engaged in any activity that could constitute a criminal offense equal to or greater than a Class A misdemeanor or grounds for disciplinary action by a state or federal regulatory authority; or

ii. Been placed on community supervision, received deferred adjudication, or been indicted for or convicted of a criminal offense relating to involvement in any financial matter, federal or state program or felony sex crime.

B. Contractor shall not permit any person who engaged, or was alleged to have engaged, in any activity subject to reporting under this section to perform direct client services or have direct contact with clients, unless otherwise directed in writing by the System Agency.

8. NOTICE OF IRS OR TWC INSOLVENCY

Contractor shall notify in writing its assigned HHSC contract manager of any insolvency, incapacity or outstanding unpaid obligations of Contractor owed to the Internal Revenue Service or the State of Texas, or any agency or political subdivision of the State of Texas within five days of the date of Contractor’s becoming aware of such.

9. DISASTER SERVICES

In the event of a local, state, or federal emergency, including natural, man-made, criminal, terrorist, and/or bioterrorism events, declared as a state disaster by the Governor, or a federal disaster declared by the appropriate federal official, Contractor may be called upon to assist the System Agency in providing the following services:

i. Community evacuation;

ii. Health and medical assistance;

iii. Assessment of health and medical needs;

iv. Health surveillance;

v. Medical care personnel;

vi. Health and medical equipment and supplies;

vii. Patient evacuation;

viii. In-hospital care and hospital facility status;

ix. Food, drug and medical device safety;

x. Worker health and safety;

xi. Mental health and substance abuse;

xii. Public health information;

xiii. Vector control and veterinary services; and

xiv. Victim identification and mortuary services.

10. NOTICE OF A LICENSE ACTION

Contractor shall notify its assigned HHSC contract manager of any action impacting Contractor’s license to provide services under this Contract within five days of becoming aware of the action and include the following:

i. Reason for such action;

ii. Name and contact information of the local, state or federal department or agency or entity;

iii. Date of the license action; and

iv. License or case reference number.

REMAINDER OF PAGE INTENTIONALLY LEFT BLANK

1. HHSC Vendor Access
2. HHSC Approval of Staffing
A. Contractor shall not employ or contract with or permit the employment of unfit or unqualified persons or persons not skilled in the tasks assigned to them. The Contractor shall at all times employ sufficient labor to carry out functions and service...
B. Any person employed by the Contractor shall, at the written request of HHSC, and within HHSC’s sole discretion, be removed immediately by the Contractor from work relating to the Contract.
3. Turnover Plan
4. Turnover Assistance
5. Discounts
6. Electrical Items
7. Notice of Criminal Activity and Disciplinary Actions
A. Contractor shall immediately report in writing to its assigned HHSC contract manager when Contractor learns of or has any reason to believe it or any person with ownership or controlling interest in Contractor, or their agent, employee, subcontract...
i. Engaged in any activity that could constitute a criminal offense equal to or greater than a Class A misdemeanor or grounds for disciplinary action by a state or federal regulatory authority; or
ii. Been placed on community supervision, received deferred adjudication, or been indicted for or convicted of a criminal offense relating to involvement in any financial matter, federal or state program or felony sex crime.

B. Contractor shall not permit any person who engaged, or was alleged to have engaged, in any activity subject to reporting under this section to perform direct client services or have direct contact with clients, unless otherwise directed in writing ...

8. Notice of IRS or TWC Insolvency
9. Disaster Services
10. Notice of a License Action

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