Ex. J.2.3.docx

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SCEIS MODERNIZATION: S/4HANA
Solicitation number
5400026039
Issued by
Richland County, South Carolina

About this file

This is an Offeror Experience exhibit for Solicitation No. 5400026039, issued by the South Carolina Department of Administration for SCEIS Modernization services. The exhibit establishes guidelines and requirements for offerors to demonstrate their business experience providing the services described in the solicitation. Offerors must submit their experience summary in no more than ten pages, with responses limited to the first ten pages of submission. The document specifies that offerors responding as prime vendors and subcontractor partnerships must clearly identify which company provided the specific business experience being described. Offerors must provide past relevant experience where they served as the prime vendor and may duplicate project examples as necessary, with particular emphasis on projects reflecting work in state agencies, federal government, education, and local government markets using an on-shore delivery model.

The Offeror Experience exhibit requires detailed project information including client name, contact information, project name and scope, project schedule with start and end dates, and annual contract value. Offerors must describe lessons learned during implementation and run services, addressing Cloud Infrastructure Services, Platform Services, Apps Managed Services, and SAP Solution and S/4HANA Migration Run Services. Additionally, offerors must demonstrate their experience designing, deploying, and managing S/4HANA migration projects, including pre-migration activities, roll-out schedules, training and knowledge transfer, quality assurance processes, and support for client enhancement and process improvement initiatives. The exhibit does not include pricing terms, set-asides, or contract value information, serving solely as an evaluation framework for assessing offeror qualifications and past performance relevant to the modernization services.

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Text version

Exhibit J.2.3 (Offeror Experience)Solicitation No. 5400026039
Exhibit J.2.3 (Offeror Experience)Solicitation No. 5400026039

SCEIS Modernization

Exhibit J.2.3 Offeror Experience

Solicitation No. 5400026039

Table of Contents

Offeror Guidelines2
1Business Experience3

Tables Table 1 - Business Experience 3

Offeror Guidelines1. In no more than ten pages, and in keeping with the minimum qualifications as stated in Exhibit J.2.3 (Offeror Experience), Offeror shall summarize its business experience providing the Services described in this solicitation. If responding as a Prime vendor and Subcontractor partnership, Offeror must specify the company for the specific business experience described below. Offeror shall fully respond to the elements as requested. NOTE: Any information provided beyond the first ten pages submitted for this requirement may not be considered.

2. Offeror shall provide information regarding its past relevant experience where the Offeror served as the prime vendor. Offeror shall duplicate as necessary to provide all required experience.

Offeror shall use projects reflecting the markets in which it typically works (e.g., state agency, federal government, education, local governments). Offeror shall describe and/or demonstrate how the experience supports Offeror qualifications described in this solicitation including using an On-Shore delivery model.

Offeror shall respond to each element in the corresponding description column. Offeror may use the comments column to indicate if a listed element/role was not within scope of the project.

Offeror shall not refer to information elsewhere in the solicitation Response or reference website links. Attachments are acceptable and should be clearly marked and referenced.

Exhibit J.2.3 (Offeror Experience) Solicitation No. 5400026039

Department of Administration Page 1 Business Experience Table 1 - Business Experience Business Experience (Describe in detail for each element):

Description
Comment

Project Information Offeror shall provide:

a. Client Name

b. Contact Name and Title

c. Contact Phone Number

d. Contact E-mail

e. Project Name and Scope

f. Project Schedule (start date and end date – mm/yyyy)

g. Annual Contract Value

Migration/Implementation Lessons learned Offeror shall describe the lessons learned during the implementation project, including examples of both positive and negative experiences and how those impacted implementation and delivery of the services including:

h. Cloud Infrastructure Services (infrastructure design, cloud environment provisioning (compute, storage, and network), configuration and implementation, development environment maintenance during application migration)

i. Platform Services (Environment configuration and handover)

j. Apps Managed Services (design, test, KT)

k. SAP Solution and S/4HANA Migration

Run Services Lessons Learned Offeror shall describe the key considerations, risks and lessons learned in handover from migration to run services, through operational stabilization and throughout the term of the operational run Services. Offeror shall include examples of both positive and negative experiences and how those impacted the delivery of the services as defined within Exhibit 2.1 (SCEIS Modernization Services SOW) including:

l. Cloud Infrastructure Services

m. Platform Services

n. Apps Managed Services

Offeror shall describe how it designed, deployed, and managed S/4 HANA migration project including pre-migration projects, roll-out schedule, training and knowledge transfer, quality assurance.

Offeror shall describe how it supported the client’s process for enhancements and projects, either in general or as a process improvement initiative.

Department of Administration Page 4

Department of Administration Page 1 image1.png

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