ESBD_389931_1736785186337_Proposer Response Form - RFP 2025-1127.pdf

Finance and Administration

Office of Procurement Services

Proposer’s Response Form

RFP 2025-1127 Linen and Laundry Services

Proposer Name: ___________________________________________________________________________________

Primary Contact Name: ________________ Email Address: ____________________ Phone Number: ______________

Secondary Contact Name: ______________ Email Address: ____________________ Phone Number: ______________

Proposer’s Address: ________________________________________________________________________________

Background information of Proposer:

Provide three (3) relevant, professional references (key contact names, titles, email, and telephone numbers) that have direct knowledge of your ability to provide Goods or Services outlines in this RFP.

Reference 1: ______________________________________________________________________________________

Name: _____________ Title: _______________ Email: ____________________ Phone Number: __________________

Reference 2: ______________________________________________________________________________________

Name: _____________ Title: _______________ Email: ____________________ Phone Number: __________________

Reference 3: ______________________________________________________________________________________

Name: _____________ Title: _______________ Email: ____________________ Phone Number: __________________

Provide documentation supporting Proposer’s qualifications, including applicable licensing, professional certifications, HUB certification, etc.

Proposer’s Questionnaire

1. Proposer must certify that, upon contract award, the Proposer will obtain all required insurance coverage with TTU listed as additional insured and provide proof of coverage to TTU within 30 (thirty) days of contract execution.

2. Proposer must certify that, upon request by TTU, the Proposer shall provide balance sheets or financial statements for the past two (2) fiscal years. TTU may consider the Proposer’s financial capacity to provide the requested Goods or Services.

3. Provide a detailed description of similar Services completed or Goods sold within the past five (5) years. Include a description of Services provided or Goods sold, budget and timeline performance, and key personnel involved.

4. Provide any details of all pending arbitration/mediation, litigation, or claims filed against the Proposer in the past five

(5) years.

5. Is the Proposer (including any parent companies) currently for sale or involved in any transaction to acquire other business entities or to become acquired by another business entity? If yes, please explain the impact.

Yes No Explain:

6. Is the Proposer (including any parent companies) currently in default on any financial instrument or contract? If yes, specify date(s), details, circumstances, and prospects for resolution.

Yes No Explain:

7. Were any addenda published by TTU on the TechBid website for this solicitation? If yes, list by number. (ex.

Addendum 1, Addendum 2, and Addendum 3)

Yes No List:

Scope of Work Response

The following questions are based on the Scope of Work detailed in Section 1 of the RFP. Please provide your response to each question below.

1. Please provide an overview of your company’s area of expertise and prior experience with laundry and linen service as specified in the RFP.

2. Please indicate if your company is licensed with any institution through CLC. Yes No

a. If yes, indicate the institutions for which you are licensed

b. If no, your company will be required to apply for a license through CLC and comply with all licensing requirements. Do you agree to apply for a license?

3. Please describe your operating capacity as it relates to servicing TTU and identify your total operating capacity in pounds per week.

4. Please describe your company’s procedures to launder soiled linen from the time it enters your facility/plant until the time the linen is no longer soiled and completely ready for delivery.

5. Please describe how your company tracks Uniforms and Linens in the laundry process

6. Please identify how Uniforms and Linens are logged at the pick-up/delivery site.

7. Please describe your dispute resolution process for lost and damaged garments

8. Please identify the dashboards or scorecards you provide to your customers to measure accountability of your organization's performance.

9. Please identify how linen is packaged for delivery

10. Please identify how often physical inventories are conducted and for which items.

11. Describe your loss charge process including cost of replacement calculations.

12. Describe your linen management program and reporting functionality. This includes but is not limited to linen utilization, associated costs, and the ability to provide benchmark measurements to plan to substantiate progress to management objectives for cost savings.

13. Please identify the types of reports you can provide and delivery frequency.

Finance and Administration

Office of Procurement Services

14. Please describe your ability to recover, identify, and return any TTU property or any employee’s property.

15. Please describe how linen is examined prior to delivery to TTU.

16. Please describe your process for how rejected linens are handled by your company, and identify your acceptable rate of rejection.

Schedule of Costs and Fees