Enterprise_Core_Technologies.pdf

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Attached to
Request for Proposals for Onboard Bus Video Surveillance System
Solicitation number
485
Issued by
Los Angeles County, San Francisco City, California

About this file

This document outlines the enterprise core technologies used by the City of Santa Monica and serves as a reference guide for vendors responding to the Onboard Bus Video Surveillance System (OBVSS) procurement. The City of Santa Monica Department of Transportation seeks proposals for the design, integration, replacement, and training of an onboard bus video surveillance system with accompanying maintenance and warranty services. Vendors responding to this opportunity must document how their proposed solutions will interact with and utilize the City's existing technology infrastructure. The document does not specify quantities, response dates, due dates, site visits, bidder meetings, award dates, or contract terms within this particular reference material.

The document identifies the City's core technology ecosystem, which includes Tyler ERP (Munis) for finance and HR data management, ServiceNow Platform for service desk, IT service management, 311 services, and project management, SharePoint for internal workflows and document sharing, Laserfiche for official document repository management, the City's public website built on Orchard (.Net CMS), CKAN for the open data platform deployed on AWS, ServiceNow Integration Hub for ServiceNow-related integrations, AWS serverless technologies for non-ServiceNow integrations, and Tableau for internal and public dashboarding. Vendors must ensure their solutions can integrate seamlessly with these existing systems, particularly regarding data management, workflow automation, and reporting capabilities. No pricing terms, set asides, incumbent information, funding sources, or amounts are specified in this technology reference document.

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Enterprise Core Technologies

1685 Main Street, Suite 209, Santa Monica, CA 90401 • procurement@santamonica.gov www.santamonica.gov • @cityofsantamonica • @santamonicacity

The following are the enterprise technologies that the city uses. Please document how your solution will interact with/utilize these technologies.

Tyler ERP (Finance and HR) – Tyler Munis is the official data source for HR and financial data. Currently, the City does not have the Tyler APIs module but is in the process of procuring that shortly

ServiceNow Platform – The City uses ServiceNow as a Service Desk platform (ITSM) and also utilizes it for 311 (https://311.santamonica.gov ) and PPM (Project Management). The city also utilizes ServiceNow as a low-code development platform to create internal workflow applications.

SharePoint – The City uses O365 products and utilizes SharePoint for internal simple workflows and document sharing. The city also uses SharePoint as the intranet portal to share information with internal stakeholders.

Laserfiche –Laserfiche is a document repository for “final” documents. The official documents are managed using Laserfiche. Currently, the city is in the process of migrating to the Laserfiche cloud from an on-prem environment.

OKTA (Waiting from Veronica)

The City’s Website (.Net Orchard) – The public-facing website (www.santamonica.gov) is using Orchard (an open-source CMS platform) based on .Net. Any headless implementation will utilize this platform.

The platform uses the ASP .NET core MVC platform.

CKAN (Open Data Platform (CKAN on AWS) – The open data platform (data.santamoncia.gov) is deployed on AWS using CKAN (Open-Source Product). Any public transparency data needs to be published to the Open Data Portal.

Integration – The City currently uses ServiceNow Integration Hub for the integrations involving ServiceNow (to and from). For all other integrations, the city uses AWS serverless technologies including AWS glue and Athena.

Dashboarding (Tableau) – The city utilizes Tableau for dashboards. The public dashboards could be published on Tableau public to be consumed via the City Website and/or Open Data Portal. The internal dashboards will be available to the internal city staff with Tableau licenses.

mailto:procurement@santamonica.gov http://www.santamonica.gov/ https://311.santamonica.gov/ http://www.santamonica.gov/

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