DVES - Questions with Responses.pdf

Digital Video Evidence System(DVES) Questions & Responses

CDPS to Respond by: February 1, 2019

Q1. At a minimum, any proposed solution will include (2) two in-vehicle cameras – (1) forward facing and

(1) cage mounted, (or one 360 degree camera), a remote microphone for the trooper, as in-vehicle microphone, with the ability to add additional cameras (exterior and body cameras) at a later date…. Explain how your solution is scalable to integrate body cameras during a later phase..”

A1. In the future CDPS may purchase exterior and/or body cameras that will intergrate with the DVES equipment being proposed through this solicitation.

Q2. If the vendor that is awarded this RFP will supply body cameras through a later contract amendment, or if they still intend to release a separate solicitation for body cameras. If so, when? Any information that you can provide is greatly appreciated.

A2. Ultimately, we want a current solution that would be able to add a body worn camera with a contract modification or amendment. We are not wanting to find a new source for this path, should we make the decision to expand.

Q3. Can the State please provide additional detail regarding the Testing Period (i.e. number of location, number of systems, concurrent/consecutive between vendors, etc.)?

A3. For those Vendor(s) chosen, one (1) Complete System must be delivered to CDPS Fleet Facility no later than March 15, 2019 by 3:00p.m. MT. Estimated time for Testing Period to start shall be the week of March 18 – 20, 2019. Upon acceptance of the system at the Fleet Facility, vendor(s) will be scheduled for installation as early as March 18, 2019. Chosen vendor(s) will be notified via email, after proposal sub-mission and evaluation committee’s decision. Systems being tested will run concurrent between vendors.

Refer to page 3 of the RFP.

Testing Period shall run approximately 45-60 days. Testing will include both in-car and location infrastructure, equipment, software, web-based interface and final evidence product. Refer to Exhibit A, Statement of Work, page 1

Q4. In order to properly calculate required storage space and accessories,

a. At what resolution will videos be recorded?

Answer: We are looking for the best resolution at the best cost point in this factor. We currently have standard definition recording system which is no longer adequate for our needs.

b. On average, how many hours of recorded video per Trooper per shift?

Answer: Max could be 12 hours, High would be 9 hours, Average would about 5-6 hours per day.

c. How many shifts per day?

Answer: Area Dependent - some areas are 2 shifts per day per vehicle / others are 1 shift per day per Vehicle.

d. How long is each shift?

Answer: Area Dependent - shifts can be 8, 10 or 12 hours.

e. How much time between shifts?

Answer: Area Dependent – shifts can be 8, 10 or 12 hours.

f. Are service vehicles assigned or shared?

Answer: Both

g. Will Troopers return to their respective station at the end of each shift?

Answer: Area Dependent - Some troopers will be at the office every day. Others may be as far apart as once a week.

h. How many Troopers will be simultaneously uploading video at any given time? At each location?

Answer: Ranging anywhere be 2 to 20 depending on the area, activities and various day. ex. training days will have an entire team and all of their vehicles at the office for an extended period of time.

i. What is the minimum length of retention?

Answer: This depends upon the categorization of the video. Currently, our minimum is 90 days.

j. What is the maximum length of retention?

Answer: This depends upon the categorization of the video. Currently, our maximum is 190 days.

k. Approximately what percentage of videos are extended beyond the minimum retention?

Answer: Minimum retention and maximum retention videos are not backed up, therefore, they are never extended. Other videos are backed up, and a back-up copy is used approximately 100 times each week to extend the retention of the video(s) on the server.

Q5. Item Arc-14, “Describe the environment for the deployment of servers and other equipment to local troop offices if needed.” Can the State please provide more information regarding the expected network configuration/environment? Will these offices be connected to the Cloud, or will they be separate?

A5. CSP is looking for a Cloud based Solution.

Q6. Item Arc-15, “Describe the long-term storage solution of data, including local and cloud capabilities.” Can the State please provide more detail regarding the desired/preferred architecture? Does the State envision some offices using local and some using cloud for long-term storage, or will a blanket solution be deployed at all locations?

A6. CSP would like to explore a cloud based solution. Some locations may not be capable of being networked immediately and would like to understand a potential solution for those areas until networking is available.

Q7. Item Fct-10, “Describe how the picture-in-picture playback functions.” Can the State please provide more information regarding this feature and an example usage case?

A7. If your solution/system offers picture-in-picture, showing the front facing and cage camera at the same time / front facing and body worn camera at the same time / body worn camera and cage camera at the same time ~ we would like a synopsis of how to activate the feature while in system and while a copy is played for a jury.

Q8. Item Fct-21, “Minimum acceptable operating range shall be -13 to +65 C or -31 to +149 F.”

a. -13⁰C converts to +8.6⁰F. Can the State please clarify the minimum required low operation temperature?

Answer: Conversion should be -35 degrees C to + 65 degrees C.

b. The industry standard testing is MIL-STD 810G, which falls within the range of -4⁰F to +122⁰F. The record high temperature for Colorado was 118⁰F. Would the State please consider adjusting the high operation temperature requirement to +50⁰C or +122⁰F?

Answer:

The heat index in this chart shows the relevant temperatures in a vehicle versus the length of time is it is in the heat and not running. We are in need of a system capable of going beyond the industry standard.

Q9. Item Op-4, “Describe how the solution uses configurable collection schedules.” Can the State please clarify what is meant by “collection schedules?”

A9. We are wanting to know when the offloaded video be moved from an on-site server/temporary storage to a cloud or final storage location? ex. immediately, hourly, daily, weekly.

Q10. Item Op-12, “Document how operational production availability, including maintenance windows for the solution is no less than 99.XX% on a 24x7 basis.” Is this in reference to only hardware, only software, or the solution as a whole?

A10. Solution as a whole. Troopers work around the clock in some areas. They may need to have access to files within their permission level at any time and would potentially need to access the file through the system interface.

Q11. Item Op-13, “Document how the solution will collect data from recording devices utilizing the State of Colorado approved methods.” Can the State please confirm what methods are approved?

A11. The State of Colorado Information Security Policies (CISP) promulgated by the Colorado Chief Information Security Officer and available at http://oit.state.co.us/ois/policies. The current OIT Technology Standards promulgated by the OIT Chief Technology Officer and available at http://www.oit.state.co.us/cto/ea/standards.

Q12. What is the vendor and model of the State’s legacy solution? For how long does the State envision running the legacy and new solution in parallel?

A12. We anticipate a 5-year parallel process for vehicles. Still to be determined for digital media in the final storage locations.

Q13. Who is the State’s current cellular services provider? What is the speed of data transfer, is speed throttled after reaching a threshold, and is the data limit uncapped?

A13. The majority of our cellular lines are on Verizon with unlimited data with the potential for a reduction in speed. Some of our lines are unlimited data with no reduction in speed. A small number of devices are on AT&T.

Q14. What vehicle equipment does the State use for cellular connection (i.e. vehicle router, Cradlepoint, etc.)?

A14. PEPWAVE Modem.

Q15. Can the State please confirm if it will be using the existing Wireless Access Point network, or will the proposer be required to install new APs at each of the 40 locations?

A15. We will need new AP’s as we will be running parallel systems for the fleet conversion period (approx. 5 years).

a. If the vendor is required to install new Aps, can the State please provide more information regarding layout, trooper count, and desired coverage for each location?

Answer: Offices are different all across the state. There is no systematic ‘layout’. Trooper count will depend on the area/office assignments. The more metro areas consistently have more troopers assigned to the office. The AP coverage should be able to reach the vehicles parked in the office parking lots.

The vast majority of the time, there are spaces sectioned off for digital media upload and are typically within 500 feet of the AP. However, this is not the same everywhere.

Q16. If the DVES software can be accessed using standard workstations, does the proposer still need to include pricing for peripheral items like monitors and keyboards (as referenced in Exhibit D)?

A16. If it has a direct connect to a temporary server or other type of solution equipment, then Yes.

if there is no hardware at the office location(s), then No.

Q17. Who is the State’s current CAD/RMS vendor?

A17. CAD = Motorola Solutions Inc. / Motorola PremierOne RMS = Niche RMS http://oit.state.co.us/ois/policies http://www.oit.state.co.us/cto/ea/standards

Q18. Could the State please clarify the Transmittal Letter instruction contained in Exhibit B (Pages 1 and 2)? Are items F and G to be included with the Transmittal Letter, or just statements of the documents’ inclusion else where in the proposal?

A18. A Transmittal Letter shall be typed on your company letterhead. Included should be a brief summary stating that your company acknowledges and is willing to comply with all work requirements, general contract requirements, and other terms and conditions specified in the solicitation. By submitting your proposal, you affirm your willingness to enter into a contract shall your company be chosen. Also listed shall be the name and contract information of the Project Manager(s) that will be assigned to this project. Also listed shall be the name and contact information of the person(s) legally obligated to negotiate contract terms, if said vendor is chosen for this solicitation.

Item F: Current year State Substitute W9 Form was attached to the posting in VSS. The W9 needs to be returned in the same envelope marked as “Technical Proposal”, completed and signed by the person obligated to sign on behalf of such company.

Item G: Sample Certificate of Insurance that states the Carrier’s name, address, contact name, phone Number and email address along with the Insured Name and Address. Certificate to show coverage including: Policy Numbers and Policy Effective/Expiration Dates, General Liability, Automobile Liability, Umbrella Liability (if available), Workers Compensation/Employers’ Liability, and Errors & Omissions (if available). Certificate to be returned in the “Technical Proposal” envelope.

Q19. Also, for the Transmittal Letter instruction, is item H, “engagement/project manager” a point-of-contact for discussions/negotiations for contract award or is it in reference to the vendor’s proposed project lead for the Digital Video Evidence System?

A19. In the Transmittal Letter, please list the name or names of people that will be assigned this project.

Project Manager name and contact information to be listed along with person’s name and contact information that will be legally responsible for the negotiations of the contract. If that person is the same person, please state so.

Q20. Could the State please clarify the Offerors Proposal instructions contained in Exhibit B (Pages 2 and 3)?

Certain details of Items F and G do not seem to be relevant:

f. “Also to include warranty details regarding the workmanship of the structure.”

Answer: Please describe the warranty details related to the products being purchased, complete DVES System i.e. Camera’s, accessories, computers, software etc.

g. “The Offeror shall provide all blueprints/drawing and schematics of complete tower system.”

Answer: Please disregard g in its entirety, this was entered in error

Q21. Could the State please clarify the Offerors Management Plan instructions contained in Exhibit B (Page 3)?

Item 6.b states “Those individuals who will be directly involved in the fabrication and assembly should have extensive experience in the areas delineated in the Scope of Work.”

A21. Does the person(s) that will assemble/install the DVES Complete System have experience in doing so, does this person(s) have any documented certification and/or training for such installation?

Q22. How and where should documentation be attached in the proposal if necessary to answer a requirement?

A22. If you are referring to the Exhibit A - Statement of Work, page 3 - 41, the boxes supplied are expandable and should accommodate your response. If you need more room, please add a separate page and labeled as “Additional - Exhibit A”. If you need more room relating to question #3 of Exhibit A, please type on a separate page and label as “Additional - Exhibit A, question #3 - Legacy Solution/New Solution. If you are referring to Exhibit D - Pricing Proposal & Timeline, please use a separate sheet and complete the pricing. Label the page as “Exhibit D - Pricing Proposal & Timeline” and remember to place in a separate sealed envelope marked as Pricing Proposal.

Q23. What is the CAD system in use at your agency?

A23. Motorola Solutions Inc. / Motorola PremierOne

Q24. Does your agency have the ability to query your CAD system and produce XML or JSON output for CAD integration or will we need to work with your CAD vendor directly?

A24. Limited xml outputs of CAD incidents can be available after discussions with the CSP CAD Administrator. Additionally, a direct interface is possible, but requires work with the CAD vendor.

Q25. Will the department clarify the reference requirement? One section of the RFP requests Colorado agencies and another requires other State Patrols. Which is preferred, or should both be included?

A25. Colorado State Patrol.

Q26. Are there any items in the Scope of Work Requirement Assessment that the Department considers mandatory, that might disqualify a vendor?

A26. All are mandatory and require a response.

Q27. Does the department currently use cellular modems in the patrol vehicles? If so, what is the make & model?

A27. PEPWAVE Modem

Q28. Should vendors include cellular modems in their proposals?

A28. No

Q29. How many patrol shifts does the department have per day?

A29. Area dependent - some areas are 2 shifts per day per vehicle / others are 1 shift per day per vehicle.

Q30. How long is each patrol shift?

A30. Area dependent on location – shifts can be 8, 10 or 12 hours.

Q31. On average, how many vehicles are out on a shift at a time?

A31. Dependent on location - See Above(lh)

Q32. On average, how much video is captured per vehicle per shift?

A32. Dependent on location – Maximum could be 12 hours, high may be 9 hours. Average is approximately 5-6 hours per day.

Q33. About how much time do Officers have to upload video between shifts?

A33. None. Vehicles can upload when at the office and Trooper is off duty, depending on the power settings.

However, it the vehicle is used in multiple shifts, this does not always occur.

Q34. What are the department’s video retention policies? How long is non-evidentiary/evidentiary video kept in active storage? How long is video kept archive storage?

A34. Currently, non-evidentiary videos are kept for either 90 or 190 days, depending upon categorization.

Evidentiary videos are kept 120 days, then backed up and kept in archive storage for up to 10 years, depending upon categorization.

Q35. Does the department want the vendor to provide in-car hardware installation?

A35. No - Only training on the test equipment and the training for the first installations to the awarded vendor.

Q36. Does the department want the vendor to provide access points for wireless uploading?

A36. Yes

Q37. Does the department want the vendor to provide installation for wireless access points?

A37. Yes

Q38. How many Officers will be uploading video at a shift change at each location?

A38. Dependent on the location and the number of troopers assigned to the location.

Q39. Do you have an Azure Active Directory that is used for production, or testing?

A39. No

Q40. The Bid Opening is Feb 15th at 1p.m, where will this take place?

A40. This will take place at 700 Kipling Street – Denver, CO 80215, at 1:00p.m. MT

Q41. If successful, at what location will the evaluation take place, where will we need to install an upload server and access point?

A41. Golden, Colorado and surrounding areas.

Q42. The bid mentions the possibility of adding more exterior cameras, how many cameras would they want to add?

A42. Addition could be Body Worn Cameras as well as options for 360 degree video coverage of the patrol vehicle. Approximately 170 per quarter.

Q43. Exhibit A – SOW, page 32, Section Op-9; Detail how a trooper will interface with the recordings from inside the vehicle with the use of the standalone viewing hardware.

Will the State consider a solution that may not include an external monitor, but provides an alternative method Examples: Solution has ability to start/stop video recording directly, using a button on the front facing camera instead of external hardware – of recording control?

A43. The trooper must have the ability to rapidly view the screen to gather clear and legible information on fleeing vehicles, license plates, number of occupants, physical descriptions, etc., in order to immediately send out said information during critical and rapidly evolving incidents. A monitoring system is a necessity. Any alternate solution must have an answer to a situation such as this.

Q44. Would CDPS clarify the desired number of in-car cameras it seeks? The RFP states that CSP has “500 vehicles outfitted with in-car evidence systems.” Yet Exhibit D states a quantity of “up to 170 per year…” Further, the contract term is stated in the RFP to run until 2024. Please clarify if CDPS intends vendors to submit pricing for 500 in-car camera units, or 170 units x 5 years = 850 in-car camera units.

A44. The amount of systems purchased each year varies depending on how many vehicle replacements the Joint Budget Committee (JBC) approves.

Q45. How many locations does CDPS anticipate for the upload/downloading of in-car camera video?

A45. 40

Q46. Would CDPS clarify the make and model of the current in-vehicle camera system? When was the system purchased and installed?

A46. L3 - purchased in 2012/2013

Q47. Related to pricing, would CDPS be interested in a financing option?

A47. No

Q48. Has CDPS tested body worn cameras to-date, and if so, by which manufacturer(s)?

A48. No

Q49. The SOW document that CDPS included with the solicitation is an editable PDF with spaces for bidder responses. Is it CDPS’s expectation that our proposals will be written directly into the SOW document? Or is it expected that the proposal will be submitted in a bidder-branded document formatted according to the instructions in Section 3.0 of the RFP document? Any clarification is greatly appreciated.

A49. It is preferred that the bidder utilize the expandable PDF form provided in Exhibit A – Statement of Work. It is also preferred that the Offeror type in the dollar figures in the boxes on Exhibit D – Pricing Proposal & Timeline for clarity for the evaluators to read. According to Section 3.0 of the RFP, it states that the RFP Signature Page be signed and a Cover Letter to be included upon submission. Exhibit D – Price Proposal and Timeline to be printed, along with a separate electronic file on a USB drive and placed in a separate sealed envelope labeled as “Exhibit D – Price Proposal and Timeline”. Exhibit E –

Current Year State Substitute W9 also needs to be completed and signed.

Q50. Does Exhibit K “CDPS Network VPN Guest Wireless Acceptable Use Agreement” need to be submitted with the proposal or is this to be filled out if vendor comes onsite?

A50. Not necessarily, we will accept the form if completed and sent in with the Technical Proposal. This will be required from the Vendor shall a Contract be awarded.

Q51. Does Exhibit M “Vendor Disclosure Notification Form” need to be submitted with proposals?

A51. Not necessarily, we will accept the form if completed and sent in with the Technical Proposal. This will be required from the Vendor shall a Contract be awarded.

Q52. Are proposers required to submit Attachment I with responses?

A52. Yes

Q53. Please confirm SDVOSB involvement must only be submitted once a bidder is awarded the contract (meaning, no action is required prior to award).

A53. A “x” or “check mark” is required to be marked on page 1 of the RFP for both questions indicating if the Vendor’s Company is SFVOSB or Woman-Owned.

Q54. RE: Exhibit B, 5. Offerors Proposal: In which section of the offeror's proposal the responded provide answers to the Scope of Work Requirement Assessment?

A54. All questions listed in the Requirement Assessment, located on Exhibit A – Scope of Work, need to be answered individually. The response box is expandable, the entire answer should be able to fit in each box.

Q55. RE: Exhibit B, 5. Offerors Proposal: Please clarify which element requirements in the Scope of Work must be responded to individually (page #s/question #s). Does this include only the items in the Scope of Work Requirement Assessment chart?

A55. This pertains to all questions listed in the Requirement Assessment, starting on page 3 – 41. Other Individual responses pertain to Question #3, page 42 on the Scope of Work, “Legacy Solution/New Solution”.

Q56. RE: Exhibit A - Statement of Work, Page 42, #4. TIMELINE FOR SYSTEM DELIVERY and OFFICE

INSTALLATION

a. Could the CSP please provide more detail (“as needed through January 2020”) on the planned phases and schedule for rollout, so proposers may provide an accurate and detailed timeline?

Answer: All 40 office infrastructures to be completed by January 2, 2020

b. Could the CSP please dictate more specific dates for each of the 40 stations (and provide detail such as number of systems to be installed)?

Answer: Same as above CSP shall like all 40 office infrastructures to be completed by January 2, 2020.

Q57. FCT-4 Chronicle how the trooper is able to view the real-time feed of the recording from any camera.

a.Does this refer to the feed of cameras in the trooper's vehicle or any camera (i.e. remote live-streaming)?+ A57. Yes, Live - Streaming capabilities if available.

Q58. Does the agency desire to have all of the in-car video sent to the existing DEMS or will it only be required for agency identified case video and metadata?

A58. All video, then it will be classified and fall into a retention schedule.

Q59. Does the agency require that time sensitive field recordings to be uploaded immediately via 4G LTE back to HQ as well as WI-FI capability at the districts?

A59. Not required as of yet. We are looking to implement this capability with the selected vendor and solution.

Q60. What video system is currently installed?

A60. L3

Q61. How many officers will use in-car cameras?

A61. From 1 -4, depending on the area of assignment.

Q62. Does your current in-car camera system offload via Wi-Fi?

A62. Yes

Q63. Does your current in-car camera system connect to the internet?

A63. Yes

Q64. Does the agency require multiple offload methods, ie 4G LTE and/or Wi-Fi offload?

A64. Yes

Q65. Which video offload method do you prefer (Wi-Fi, 4G/LTE)?

A65. Primary WiFi, Secondary Cellular based on coverage.

Q66. If cellular connectivity is a requirement of the wireless offload, is it the responsibility of the proposer to provide that cost within their proposal?

A66. It would be preferred, but not required.

Q67. Will the vehicles be pooled for installation?

A67. Test equipment will be installed at 15203 W. 12th Ave. Golden, CO 80401. The rest of the system’s will be installed by CDPS staff.

Q68. Will the selected vendor be required to remove existing video systems?

A68. No

a. If yes, how many vehicles will have systems removed?

Answer: n/a

Q69. Will the selected vendor be required to train agency installers?

A69. Yes

a. If no, do you have an employed or preferred installer?

Answer: n/a

Q70. Will the selected vendor be required to install the systems?

A70. No

Q71. Should the rear-facing camera be infrared to allow for nighttime visibility?

A71. Yes

Q72. Does the CSP have a time frame in which they can be without the vehicles (for installation) i.e.

hours/days/weeks?

A72. CDPS will be installing the in-car systems.

Q73. Does the CSP the forward-facing camera have automatic and manual digital zoom to make license plates readable up to 30 feet?

A73. Yes, at a minimum.

Q74. Should the vendor be able to provide a wireless microphone have a range of up to 1,000 feet and 12+ hours of talk time?

A74. Yes, at a minimum.

Q75. Does the CSP wish to have the ability to capture up to two-minutes of buffered video (prior to the initiation of event recordings?

A75. Yes

Q76. Should cameras be automatically activated based off of triggers such as body-worn cameras, conducted electrical weapons (CEWs / TASERs) and the removal of a sidearm from an officer's duty belt?

A76. Please provide your list of available triggers so that we may choose which ones we want activated.

Q77. Should the proposer be able to provide a solution supporting multicam playback (to review up to four videos from different devices recorded during the same event for a better sense of what happened at the scene)?

A77. Please provide the solutions you have available for playback.

Q78. Would a monthly pricing model (monthly payments over time for your system with upgrades and a full warranty) vs. a model in which payment for all hardware and system components is required up front?

A78. Not looking for monthly payment options.

Q79. Does the CSP wish to have the ability to review and upload footage on the fly from MDT (prior to returning to the station)?

A79. Yes

Q80. Are MDTs dedicated to the officer or vehicle?

A80. The MDC’s are assigned to the Troop office.

Q81. Do you use NetMotion or another VPN service?

A81. Yes - NetMotion

Q82. Does the MDT have internet connectivity?

A82. The MDC’s connect to the internet through a PEPWAVE Modem.

Q83. How do the MDTs currently connect to the internet?

A83. The MDC’s connect to the internet through a PEPWAVE Modem.

Q84. Are the MDTs mounted to mobile docks?

A84. Yes

Q85. Do the MDTs or docks have an open USB port?

A85. The camera goes into the PEPWAVE Modem and the modem goes to the MDC/Dock.

Q86. Do the MDTs or docks have an open Ethernet port?

A86. The camera goes into the PEPWAVE Modem and the modem goes to the MDC/Dock.

Q87. Do the MDTs have 802.11 compatible Wi-Fi cards?

A87. No

Q88. Do the MDTs run Windows 7 or 10?

A88. Both

Q89. Do the MDTs have GPS?

A89. No

Q90. Who is your wireless data plan provider?

A90. Verizon and AT&T (depending on area of the state).

Q91. Is your 4G/LTE data plan unlimited?

A91. The majority of our cellular lines are on Verizon with unlimited data with the potential for a reduction in speed. Some of our lines are unlimited data with no reduction in speed. A small number of devices are on AT&T.

Q92. Is your 4G/LTE data plan throttled?

A92. See Q. 91 - The majority of our cellular lines are on Verizon with unlimited data with the potential for a reduction in speed. Some of our lines are unlimited data with no reduction in speed. A small number of devices are on AT&T.

Q93. Are your vehicles currently equipped with routers?

A93. Yes

a. If yes, what type of router is in use?

Answer: PEPWAVE Modem

Q94. Do you intend to purchase a router from proposer?

A94. No

Q95. Do you use a CAD or automatic vehicle location system?

A95. CAD

Q96. Should the proposed solution support configurable offload methods (LTE vs. Wi-Fi) to ensure critical footage is uploaded?

A96. Yes

Q97. Number of shifts per day?

A97. Area dependent – some areas are 2 shifts per day per vehicle / others are 1 shift per day per vehicle.

Q98. How many hours of video do you anticipate will be recorded per officer/per shift?

A98. Maximum could be 12 hours, High would be 9 hours, Average would be approximately 5-6 hours per day.

Q99. At how many locations will vehicles be offloading video?

A99. There are 40 locations. The solution will dictate the number of locations each vehicle is capable of offloading.

Q100. How many vehicles will be at each location?

A100. Dependent on the location, the number of troopers assigned, the number of vehicles shared and other factors. There is no one answer for all 40 locations.

Q101. What is the maximum number of cars that will offload concurrently?

A101. Approximately 20 on rare occasions.

Q102. What is the desired recording resolution (480, 720, or 1080)?

A102. 1080p if supported in vendor’s solution.

Q103. Available internet upload bandwidth - Please provide the exact amount of internet bandwidth that will be dedicated to video upload.

A103. It depends on the network connection because we have 3 wireless networks: (1) L3 DVES using Proxim access points, (2) the limited CDPS Wi-Fi using Cisco access points and (3) commercial 3G/4G (where available). Each site’s CDPS connection varies. See the following for details, including the table which provides granularity:

ADMIN LAN

All CSP offices have an administrative gigabit local-area network (LAN.) Each administrative LAN has a limited CDPS Wi-Fi access point in conference rooms. Most APs do not reach the parking lots.

These APs range from old Cisco 1140 to 3700s. All administrative routers, switches, and APs are Cisco. These LANs are connected to the CDPS network using a variety of wide-area network (WAN) connections.

CDPS WAN

The State of Colorado CenturyLink WAN offers either an MPLS or Metro Ethernet connection. It is a hub-and-spoke design to 690 Kipling St. These connections range from using two bundled MPLS T- 1s for 3 Mbps up to 200 Mbps Metro Ethernet. There are five MPLS sites with T-1s and three additional MPLS T-1 sites pending installation. There are 30 Metro Ethernet sites ranging from 20 – 200 Mbps. Most of the 20-Mbps sites are being upgraded to 50 Mbps over the next year. There is also a new 50-Mbps site pending installation.

DVES wireless LAN The L-3 DVES wireless LAN operates a proprietary connection using Proxim access points between the patrol vehicles in the parking lot and the local office DVES server. The DVES server has a gigabit connection to the admin LAN in order to connect to CDPS Kipling via the above State of Colorado network.

Q104. How long will a vehicle be parked, allowing it to upload video content?

A104. Dependent on location and incidents each day.

Q105. WiFi Overhead - How many other applications will be using the WiFI access points?

A105. None, the AP will be dedicated to vehicle data uploads.

Q106. Network Protocol Overhead - Please list the percentage of network chatter expected from QoS or other management / security protocols.

A106. Assuming this is a dedicated DVES next-generation solution, overhead is dependent on the off-load destination and transport determined by the vendor design. If the solution requires CDPS Wi-Fi / CDPS WAN transport, then discussion should follow with the OIT at CDPS Network Team.

Q107. How many WiFi access point do you have today?

A107. Each office has a different amount dependent on the number of cars assigned to that office.

a. What are the technical specs of those access points? (i.e. Ghz, Model number, Brand etc.)

Answer: It is IT’s understanding that the current L3 DVES proprietary system is not part of the next-generation solution. CDPS Wi-Fi APs range from old Cisco 1140 to 3700s and are typically only in conference rooms.

b. What is the throughput of your access points?

Answer: It varies.

Q108. Locations/addresses desired that Wi-Fi is installed. Please confirm these locations can be googled to determine physical environment.

A108. See answer to Q103 for a table.

Q109. Have wireless/Wi-Fi surveys been performed? If yes, could the associated wireless surveys be shared?

A109. L3 performed wireless surveys for their proprietary system. No other surveys have been performed.

Q110. Which side of the location/address are the vehicles parked?

A110. Multiple locations, cannot accurately answer this question.

Q111. Can the City identify ideal locations for Wi-Fi signal to be reachable?

A111. This is for a state agency. There are 40 locations across the state. Our ideal locations will be our 40 office locations.

Q112. What is the average parking distance?

A112. 300 feet

Q113. What is the maximum parking distance?

A113. 500-600 feet

Q114. How far should the signal transmit?

A114. Estimated at 800 feet

Q115. What radio frequency do they intend on using?

A115. IT’s understanding is that this is dependent on the offload destination and transport determined by the vendor design. This solution will be new with new AP’s and new antenna’s

Q116. Are the access points managed by a controller?

A116. IT’s understanding is that this is dependent on the solution determined by the vendor design. This solution will be new with new AP’s and new antenna’s

Q117. What is the expected maximum amount of vehicles uploading per location?

A117. Estimated at 20, dependent on location and number of trooper assigned.

Q118. Can the City confirm assumed amount of video captured per vehicle per day?

A118. No, the amount varies from none to multiple gb depending on the location and incident.

Q119. What is the current wireless strategy?

a. e.g. 3G, 4G, Firstnet Answer: 3G and 4G

b. Are there routers in each vehicle?

Answer: PEPWAVE Modem

c. Are there wireless hotspots in each vehicle?

Answer: No

d. Are there 4G wireless hotspots embedded into MDC/MDTs or tablets?

Answer: No

Q120. Is there an existing policy regarding split tunneling?

A120. Split tunneling is prohibited by the Colorado Information Security Office.

Q121. Vendor respectfully requesting a two-week extension to the closing date of this RFP. The team has a very compelling solution, but due to the detailed questions and response required, they are challenged to deliver the comprehensive response.

A121. Sorry, an extension will not be able to be provided. CSP is on a strict deadline.

Q122. Whether companies from Outside USA can apply for this? (like,from India or Canada) A122. All CSP data must reside in the US. If any elements of the solution are hosted on the Colorado Department of Public Safety network, only vendor representatives inside the USA can log on and support those elements. In that scenario, a background check will be required of the vendor representatives.

Q123. Whether we need to come over there for meetings?

A123. YES - Management meetings, performance of all associated work including maintenance and support shall be within the United States. Refer to Exhibit A - Statement of Work, Maintenance, page 24.

Training on the equipment and in-car hardware installation for the first installation need to be completed at the Colorado State Patrol Fleet Facility in Golden Colorado. Exhibit A - Statement of Work, #4 page 2 - The Contractor shall provide the CSP Evidence Personnel with the holistic training on the installation of any hardware needed at on-site locations throughout the state, as well as software configurations for the security, retrieval, forwarding as well as interface operations of the cloud solution. All prices offered to be all inclusive, which includes all travel expenses, lodging, meals etc..

A124. Can we perform the tasks (related to RFP) outside USA? (like, from India or Canada) A124. All CSP data must reside in the US. If any elements of the solution are hosted on the Colorado Department of Public Safety network, only vendor representatives inside the USA can log on and support those elements. In that scenario, a background check will be required of the vendor representatives.

Q125. Can we submit the proposals via email?

A125. NO - all proposals need to be mailed, day/overnight delivery, or hand delivered to the CDPS Building located at 700 Kipling Street - Denver, CO 80215 no later than 1:00p.m. MT on Friday – February 15, 2019.