Draft_24Mar24_Yuma_MTSS_PWS.pdf

W9124R-24-R-0004

PERFORMANCE WORK STATEMENT

MISSION TEST SUPPORT SERVICES (MTSS)

CONTRACT

24 March 2024

U.S. ARMY YUMA PROVING GROUND

YUMA, ARIZONA

Mission Test Support Services (MTSS) 28 February 2024

Table of Contents

Table of Contents

PART 1 - GENERAL INFORMATION

1.1 Scope of Work

1.2 Hours of Operation

1.3 Place of Performance

1.4 Personnel and Qualifications

1.5 Vehicle Control

1.6 Contract Management

1.7 Quality Control Plan (QCP)

1.8 Government QA

1.9 Procurement

1.10 Access and General Protection/Security Policy and Procedures

1.11 Government Observations

1.12 Government Operation Interface

1.13 Fraud, Waste, and Abuse

1.14 Conservation of Utilities

1.15 Fire Protection

1.16 Accident Reporting

1.17 Safety, HAZMAT & Environment

1.18 Range Scheduling

1.19 Non-Disclosure Requirements

1.20 Non- Disclosure Statements

1.21 Smoking

1.22 Contractor Training

1.23 Travel

1.24 Contingencies

1.25 Transition Plan

1.26 Approved Software

1.27 Advertisement and Social Media

1.28 Organizational Conflicts of Interest (OCI)

Part 2 - Definitions and Acronyms

2.1 Standard Definitions

2.2 Acronyms and Abbreviations

Part 3 - Government Furnished Property and Services

3.1 Government Furnished Property (GFP)

3.2 Government Owned Vehicles (GOV)

3.3 Government Furnished Services

3.4 Telecommunications/Utilities

3.5 Government Furnished Facilities (GFF) and Real Property

Part 4 - Contractor Furnished Property (CFP)

4.1 Property

Part 5 – Specific Tasks

5.2 Assignments

5.3 Electronic Instrumentation

5.4 Optical and Geodetic Instrumentation

5.4.4 Reserved

5.5 Metrology Operations

5.6 Simulation Operations

5.7 Computation and Automation

5.8 Test Operations and Maintenance

5.9 Ammunition Management Operations

5.10 Technical & Engineering Services

5.11 Range Management Operations

5.12 Communications & Information Management Operations

5.13 Data Acquisition and Management

5.13.3 Reserved

5.14 Cold Regions Test Center (CRTC) Support

Part 6 - Applicable Publications

6.1 Documents

Part 7 – Attachment/Technical Exhibit Listing

PART 1 - GENERAL INFORMATION

1. General

This is a non-personal service contract under which the personnel rendering the services shall not be subject to the Government exercising supervision or control over the Contractor’s employees performing the tasks under this contract. Contract employees shall be accountable solely to the Contractor who is solely responsible to the U.S. Government per the terms and conditions of this contract.

Description of Services/Introduction: This Mission Test Support Services (MTSS) contract shall focus on support services for Yuma Test Center (YTC) and Cold Regions Test Center (CRTC) with occasional reach back support required to the Tropic Regions Test Center (TRTC). The contractor shall provide specialized personnel and expertise to support and perform services as defined in this Performance Work Statement (PWS).

Background: The United States Army Yuma Proving Ground (USAYPG) is a Department of Defense (DOD) Major Range & Test Facility Base (MRTFB)), a subordinate command of the U.S. Army Test and Evaluation Command (ATEC). As such, USAYPG facilitates testing for the U.S. Army, other DOD customers, U.S. Government agencies, foreign governments, private industry, and others. USAYPG is the lead test center for extreme natural environment testing in desert, cold weather, and tropical environments respectively known as the YTC, CRTC and

TRTC.

The USAYPG supports our Nation and warfighters by providing the most flexible, responsive, innovative, and diverse set of capabilities and services across the spectrum of natural environments. Under Army Regulation 70-38, the Army recognizes four Climatic Design Types:

hot, basic (includes humid tropics), cold, and severe cold. The three climate test centers evaluate systems, soldiers, and equipment all to aid in ensuring the Army’s combat capability remains viable across this spectrum of distinct challenging natural environments. Testing in the natural environment often exposes performance deficiencies that artificial simulation methods fail to expose.

Objectives: T o procure specialized personnel and expertise to support Developmental Testing (DT), Operational Testing (OT), or an Integrated DT/OT environment supporting the USAYPG’s three test centers.

1.1 Scope of Work

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items deemed necessary to perform the services defined in this PWS. The Contractor shall perform to the standards and specifications in the contract. Any part of the PWS can be reduced or de-scoped as necessary. Any change to scope will be executed via contract modification. At a minimum, there will be at least one Task Order (TO) per year in support of normal testing activities described in the associated PWS. The 12 major functional areas for which augmented or full contract support are as follows:

1.1.1 Electronic Instrumentation Operations: The Contractor shall operate and maintain various electronic instrumentation devices at both permanent and fixed sites, and on mobile equipment assigned to various test sites, gun positions, and other facilities throughout the USAYPG range areas. Support shall be required for Counter Improvised Explosive Devices (C-IED), telemetry instrumentation systems, range timing systems, instrumentation tracking radar systems, ballistics measurement systems, automotive instrumentation systems, moving target assets and peripheral equipment necessary to operate and maintain range instrumentation and associated equipment in a state-of-the-art capacity. Sub-elements of the PWS electronic functions are located in paragraph 5.3 of this PWS.

1.1.2 Optical, Meteorology & Geodetic Instrumentation Operations: The Contractor shall provide technical imagery using television/video instrumentation, standard, high speed, and infrared cameras. The images shall be captured in the performance of testing in Munitions & Weapons, Air Combat & Soldier Systems, Combat Automotive Systems and Combat Firing Systems. The Contractor shall be required to provide USAYPG customers with precision coordinate locations (X/Y/Z) of test events such as projectile impact/explosion, and to provide precision alignment of weapons systems to ensure correct orientation with respect to the expected impact of the projectile.

Functions include Geographical Information Systems and Electro-Mechanical maintenance. Sub-elements of the PWS optical and geodetic functions are located in paragraph 5.4 of this PWS.

1.1.3 Metrology & Simulation Operation: The Contractor shall provide operation and maintenance support for various types of environmental simulation test equipment to include and are not limited to extreme temperature/humidity chambers; rain, dust, altitude, and salt/fog chambers; vibration and rough handling equipment, x-ray systems, blowing air/dust/sand equipment as well as performance of hazard classification testing. Operation support shall be provided in the areas of nondestructive testing and inspections, to include physical measurements of munitions and cannon tubes, and center of gravity determinations on combat vehicles. Other support required consists of operation and maintenance of a gun tube database, A/C and electrical maintenance of test equipment and pressure transducer fabrication and calibration. Sub-elements of the metrology and simulation PWS functions are located in paragraphs 5.5 and 5.6 of this PWS.

1.1.4 Computation and Automation: The Contractor shall operate a Real-Time Data Center for the purpose of consolidating, formatting, quality checking, synchronizing, framing, and otherwise processing data received in real-time from a variety of sources on the ranges. The Contractor shall perform systematic data reduction of raw data collected from a variety of field instrumentation. The Contractor shall provide computer software programming to include mathematical and statistical support. The Contractor shall provide systems management of all equipment in support of real-time and develop databases for storage and retrieval of a wide range of test data. The Contractor shall administer the Reliability, Availability, Maintainability (RAM) test database system for the USAYPG Command to include but not limited to the CRTC and TRTC. The Contractor shall operate and secure the USAYPG digital data network system as well as the Secret Internet Protocol Network (SIPRNET).

The Contractor shall operate and maintain the USAYPG Business Systems Computer Operations.

The Contractor shall maintain all personnel computers used to support the USAYPG test mission and provide system administration, database, development, enhancements, and data storage systems. Sub-elements of the computation and automation PWS functions are located in paragraph

5.7 of this PWS.

1.1.5 Test Operations and Maintenance: The Contractor shall provide operation and maintenance support for artillery, aircraft, small arms, armored weapon systems, combat and automotive tactical vehicle systems consisting of calibration, repair, fabrication, welding, machining, cleaning, loading, and unloading, modification, troubleshooting, gun position set-up and tear down, observation, measurement and recording of data. The Contractor shall operate artillery weapons, fixed, towed, and self-propelled, for the weapon systems and ammunitions. The Contractor shall maintain performance utilizing specialized equipment, tools, and parts. The Contractor shall provide Air Delivery test performance and maintenance with a combination of one or more functions (i.e., construct, inspect, repair, pack and unpack personnel and cargo parachutes, prepare and rig airdrops of equipment, ammunition, and vehicles). The contractor shall be responsible for maintaining the fleet of USAYPG’s test vehicles and equipment to include the General Service Administration (GSA) fleet, heavy equipment fleet, auxiliary power units, and target vehicle assets.

Sub-elements of the test operations and maintenance PWS functions are located at paragraph 5.8 of this PWS.

1.1.6 Ammunition Management Operations: The Contractor shall perform overall management and control of logistics, supply and operations, including direction of subordinate operations to include review and approval of ammunition operations Standard Operating Procedures (SOP’s), ensure ammunition accountability is maintained, management of ammunition and explosives storage, coordination of facility and process reviews and other activities required to execute the ammunition support function and operation of the ammunition assembly plants. The Contractor shall perform ammunition receiving operations, transport ammunition to and from test sites, loading plants, storage facilities and other locations. The Contractor shall pack and unpack ammunition, operate temperature conditioning chambers for ammunition at test sites and load ammunition into the chambers and monitor the chambers during the period; perform ammunition recovery and Explosive Ordnance Disposal (EOD) operations, locating and detecting ordnance items on the surface and under the surface of the range areas, deliberate activation of ordnance items for purposes of test, removal of ordnance items from range areas, disposal of ordnance items by destruction or demilitarization. The Contractor shall operate general-purpose EOD equipment, operate, maintain, and modify as required specialized robotic equipment and other equipment as specified. The Contractor shall operate, maintain, and modify the Range Residue Recycling (R3) area specialized equipment, recover, collect, and dispose of hazardous materials, inspect various collections of scrap, and certify it free of explosive material. The Contractor shall perform special purpose explosive operations as required. Sub-elements of the ammunition management PWS functions are located at paragraph 5.9 of this PWS.

1.1.7 Technical and Engineering Services: The contractor shall perform test engineering and technical analysis services, special studies, test report writing, technical writing support services and other technical tasks. These services shall include the design, planning, coordination, execution, and reporting on test programs of military equipment. Sub-elements of the technical and engineering services PWS functions are located in paragraph 5.10 of this PWS.

1.1.8 Range Management Operations: The Contractor shall develop the daily and weekly range schedules In Accordance With (IAW) the priorities set by the USAYPG. The Contractor shall operate the Range Access Center (RAC) and issue range passes for all personnel requiring access to any portion of the USAYPG that is controlled by a security guard, police officer, electric gate, or padlock entry. Sub-elements of the range management PWS functions are located in paragraph

5.11 of this PWS.

1.1.9 Communications & Information Management Operations: The Contractor shall provide telecommunication services, Computer Aided Design (CAD) drawing support services, configuration management services on telecommunications systems, automated information systems, and their interfaces, design and engineering services for telecommunications systems, subsystems, and components. The Contractor shall provide visual information services, and computer systems support for all business systems at the USAYPG. The Contractor shall provide range communication services to include but not limited to installing and maintaining cabling and fiber for network connectivity, configuration management and maintenance for the radio and trunk sites, ground- to-air radios, and all emergency phone lines for both the administrative and test sites, and configuration management for “as-built” drawings for all telephone nodes, fiber optic lines, and network connectivity for the USAYPG. Sub-elements of the communication, information management and range communication PWS functions are located in paragraph 5.12 of this PWS.

1.1.10 Data Acquisition and Management - The Contractor shall observe test operations, test conditions, test maintenance and other related parameters, record the observations in specified forms and media; provide clerical/data entry support, records management services in support of the USAYPG Records Management Officer, print order services, and operate the USAYPG Publications Office. The Contractor shall perform systematic data reduction of raw data collected from a variety of field instrumentation. Sub-elements of the data acquisition and management PWS functions are located in paragraph 5.13 of this PWS.

1.1.11 CRTC: The Contractor shall perform all the same services at CRTC as at YTC. In addition, the Contractor shall perform equipment operation for the setup and teardown of test tracks and sites as required by the Government. This includes the manipulation of water, ice, snow, and other environmental elements of test sites/tracks to meet test requirements. Sub-elements of the CRTC support and management PWS functions are located at paragraph 5.14 of this PWS.

1.2 Hours of Operation

1.2.1 Duty Day: The standard hours of operation are four days a week, Monday through Thursday from 0630 to 1700. Hours of Operation are subject to change by direction of the USAYPG Senior Commander. The government shall provide written notification to the Contractor within a reasonable timeframe. The Contractor personnel shall be required to change their work hours within 3 business days to reflect the standard hours adopted by the USAYPG. When work is required external to USAYPG, hours shall be adapted to reflect the remote sites hours of operation.

1.2.2 Additional Scheduling Requirements: Duty hours are based on test mission requirements and are published in the daily and weekly test schedules or as directed by the government agent. The Contractor shall provide support for scheduled requirements using the best labor mix or scheduling method (i.e., part time, straight time, flextime, overtime, shift work, or tours-of-duty utilizing various alternate-work-schedules).

1.2.3 Recognized Holidays:

The contractor is not required to perform work on Federal holidays, unless authorized by the Government. Federal holidays are listed in the following website https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview. Good Friday (Friday preceding Easter Sunday) is also recognized as a holiday for Alaska employees.

1.2.4 Callbacks: Qualified personnel shall be available or on-call 24 hours a day, 365 days a year to perform the on-call services described in Section 5.

1.2.5 Overtime - The Contractor shall obtain prior written approval from the Contracting Officer Representative (COR) and IAW YTC Overtime Policy for all overtime.

1.2.6 Administrative Time-Off - At times, additional time off may be granted to Department of Army (DA) Civilian and/or Military personnel as recognized by Executive Order/Presidential Proclamation (such as the day before Christmas or the day preceding New Year's Day), or by USAYPG’s Senior Commander for activities such as Organizational Day. This granting of administrative leave does not apply to contractor employees. If additional time off is ever granted the Contractor will be provided written instructions by the KO on how to proceed during the event.

1.2.7 Base Closures - As directed by USAYPG’s Senior Commander, instances of base closure or stand-downs for purposes of National Security, Inclement Weather or other Natural Disasters may be necessary for the safety/security of base personnel. T h e c o n t r a c t o r s h a l l n o t i f y t h e C O R a n d K O i f t h e y r e c e i v e n o t i f i c a t i o n o f a b a s e c l o s u r e w i t h i n 3 0 m i n u t e s ( o r a s s o o n a s s a f e l y p o s s i b l e ) o f r e c e i v i n g t h e d i r e c t i o n ( u n l e s s g u i d a n c e c o m e s d i r e c t l y f r o m t h e C O R o r K O ) . A f t e r K O r e c e i v e s t h e n o t i f i c a t i o n the Contractor will be provided written instructions by the KO on how to proceed during these events.

1.3 Place of Performance

The Contractor shall provide support for this PWS at classified and unclassified level for the MTSS Contract at USAYPG in Yuma, AZ. As shown in the PWS, support is also needed at the CRTC in Delta Junction, AK, and reach back support at TRTC in Panama. Support may also be required at other offsite locations, both in the continental United States (CONUS) and outside the United States

(OCONUS).

1.4 Personnel and Qualifications

1.4.1 The Contractor’s operations shall remain flexible to provide a rapid-response support capability to meet last-minute mission changes and requirements. Personnel shall be versatile and have the ability to adapt to range equipment reconfiguration, upgrading, and modernization.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview

Personnel shall be trained to current certification levels and maintain knowledge, skills and abilities to the continuously changing technical environment.

1.4.2 The Contractor shall not employ off-duty Government personnel, nor a spouse or dependent child of Government personnel if such employment would create a conflict of interest.

1.4.3 Conduct of Personnel - 18 USC 1382 (1972) gives USAYPG’s Senior Commander the authority to bar individuals from the installation. The KO may require the removal of any Contractor employee for reasons of misconduct, security, or being under the influence of incapacitating agents.

1.4.4 Identification – Contractor employees shall identify themselves as Contractor personnel and shall not represent themselves as Government employees at any time. Self-identification of Contractor status shall include but is not limited to meeting attendance, answering Government telephones, email communications, and any other work situations. Contractor personnel identification shall be easily identifiable by wearing name tags and lanyards. Both forms of identification shall be always worn exteriorly, except in situations where it poses a safety hazard as determined by the organizational unit and regulations. Name tag size shall be 2” x 3” and shall display Contractor’s company name and employee name. The lanyards shall contain a Contractor’s company name and have a safety breakaway feature.

1.4.5 Workspace - Contractor workspace (office, laboratory, and desk) shall contain a sign signifying the space is occupied by “contractor employee(s)” to ensure that Government personnel and the public know that they are not Government employee(s).

1.4.6 Work Correspondence – All contractor correspondence (such as written, facsimile, electronic media, and email display) shall disclose and identify contractors’ participation or product when submitting or presenting.

1.4.7 Personal Appearance - Contractor personnel shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty. Clothing should not be dirty or stained.

It should not bear an unofficial logo, advertising, or offensive language or design. Clothing should not be sheer or "see-through." Undergarments should not be visible.

1.4.8 Qualifications - Personnel performing work under the contract shall: Read, write, speak, and understand the English language, and be a US citizen (natural or naturalized).

Possess training, certification(s), and experience commensurate with the work they will perform, and level of responsibility they will exercise.

1.4.9 Staffing - The Contractor staff responsible for management and execution of the tasks in this PWS should be an appropriate mix of senior, junior, and entry level employees IAW TE-6.

1.4.10 Key Personnel - The following contractor personnel are considered key personnel by the government.

• Program Manager

• Alternate Program Manager

• Safety Manager

The Contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer Program Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. (CDRL A001).

The Program Manager shall be physically on-site during normal duty hours to conduct overall management coordination and liaison with the Government. The designated or alternate representative shall be available within 90 minutes after notification to meet with Government personnel designated by the KO to discuss problem areas. After normal duty hours, the designated or alternate representative shall be available and on site at the directed location within one hour of notification/recall.

The Contractor Safety Manager shall be physically on-site during normal duty hours to conduct overall Safety management. After normal duty hours, the Safety Manager or designated Safety representative shall be available to be on-site within 90 minutes of notification/recall for Safety emergencies.

1.4.11 Recall Roster - The Contractor shall provide name, address, and telephone number for both the designated and alternate representative(s) to the KO and COR within 5 business days following contract award (CDRL A002). The Contractor shall verbally notify the KO and COR of changes as they occur and provide written changes no later than 24 hours after effective date of the change.

1.4.12 Qualifications for all key personnel are listed below:

Program Manager and Alternate Program Manager:

• Bachelor of Science Degree in aScience, Technology, Engineering or Mathematic (STEM) field with 12 years or more experience managing a workforce of more than 100 in a government contracting and/or test engineering environment; OR, a Master’s Degree in a STEM field with 8 years or more experience managing a workforce of more than 100 in a government contracting and/or test engineering environment.

• Significant experience in recruiting, staffing, training, and maintaining the technical capability of a large workforce.

• Skilled at delegating responsibility to managers and ability to inform, understand, evaluate, and communicate to the workforce all aspects of safety, quality, and CPI.

Safety Manager:

• Must have a BS in a Safety related safety/environmental related field or equivalent applied field experience within safety and quality control aspects.

• Training in safety/environmental courses, seminars, or certifications, i.e. OSHA 10 and 30 General and Construction, Hazwoper.

• Experience with the operations and maintenance of military equipment such as weapons and vehicles.

• Must be knowledgeable of OSHA, DOT, and NFPA Regulations.

• Professional safety training and 3-5 years' experience in demanding and diversified safety environments.

• Accomplished written and oral presentation skills in developing safety training materials.

• Hands-on experience in emergency response or investigation.

1.4.13 Substitution of Contractor Key Personnel - No substitutions shall be made except IAW this paragraph. All proposed substitutions must be submitted in writing to the KO 30 business days (180 days if security clearance is to be obtained) (with CDRL A001) in advance of the proposed substitutions with the information listed in paragraph 1.4.11 above and all requests for substitutions must provide a detailed explanation of the circumstances necessitating the proposed substitutions, a complete resume for the proposed substitute or subcontractor qualifications, and any other information requested by the KO necessary to either approve or disapprove the proposed substitution.

1.4.13.1 All proposed substitutes must have qualifications that are equal to or higher than the qualifications of the person or subcontractor originally proposed and be qualified IAW the Contractor’s proposed job qualification standards for key personnel that were accepted by award of this contract. The KO or an authorized representative thereof will evaluate such requests and promptly notify the Contractor of approval or disapproval thereof.

1.5 Vehicle Control

1.5.1 Vehicle Registration - State Registration - Motor vehicle operators entering USAYPG shall have a valid state license. Vehicles shall be registered prior to commencement of contract work. State license and registration shall be maintained current during the time the vehicle is in use on this installation.

Installation Registration - Contractor personnel shall comply with any installation vehicle registration requirements that may be implemented during the life of the contract.

1.5.2 Vehicle Operation - State Classes A, B, C & D Driver license - Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicle being operated and shall comply with AR 190-5 (Motor Vehicle Traffic Supervision) and the Installation Traffic and Mobilization Plan regarding motor vehicle use on the installation.

Commercial Driver License Endorsements - Contractor personnel hauling ammunition or other hazardous materials shall have the appropriate Hazardous Materials endorsements to their commercial driver’s license.

Military Driver License - IAW Department of Defense Directive - DOD 4500.36-R (Management, Acquisition, and Use of Motor Vehicles) DOD Contractor personnel shall comply with licensing requirements of the state and local motor vehicle laws. DOD Contractor personnel assigned to operate Government-Owned or Government-Leased equipment in the performance of this contract shall be certified by the Contractor and at the Contractor’s expense, as being fully qualified to operate the vehicles or equipment to which they are assigned.

1.6 Contract Management

Indirect Overhead Charges - Any anticipated overhead/allowable costs shall be included in the Contractor’s indirect charge rate (contract administration and management, supervision, team leadership, procurement, logistics, human resources, financial management, safety, quality management, Contractor Furnished Equipment (Attachment 4), Cybersecurity administration and Personnel Administration, to include scheduling and resource management). The anticipated overhead costs shall be included in the Contractor proposal, and cost growth limited to allowable levels.

1.6.1 Other Direct Costs (ODC) - With COR or KO authorization, the Contractor shall purchase materials/supplies, equipment, or services to support work in the PWS. Some purchases may include calibration and maintenance of equipment (when applicable per Part 3 or supporting paragraph in Part 5). The Contractor shall ensure that maximum effort is made to control costs and promote competition while purchasing parts, supplies, materials, equipment, and subcontracted services. The Contractor shall follow procedures for obtaining approval to purchase materials/supplies, equipment, services, or travel through mission support contracts as outlined in paragraph 1.9.

1.6.2 Accounting for Direct and Overhead Charges – Effective 01 October 2005, Public Law 107-314, SEC. 232 requires YPG to only charge direct costs to DoD test customers and commercial customers who have a DoD contract that provides for government-furnished testing. Direct costs are those that support a specific program. YPG overhead costs do not directly support a specific program but may support multiple programs. The current YPG system for financial accounting is the General Fund Enterprise Business System (GFEBS).

1.6.2.1 Labor that directly supports a specific program shall be reported and billed with the WBS for that customer program so the customer can be charged appropriately. Examples of direct labor include test planning, set-up, preparation, conduct, teardown, cleanup, data collection, analysis, and report preparation/review. It is only appropriate for supervisors to charge projects when their time is dedicated to a specific program and is not general in nature. Labor that does not directly support a specific program and shall be reported and billed to the appropriate YPG overhead WBS.

1.6.2.2 Non-labor material/supplies, equipment, and services consumed in support of a specific test program are considered direct costs and shall be charged to the customer WBS. Purchases in amounts that exceed what would normally be consumed during testing may be considered direct but require specific justification to be approved by the COR prior to the purchase with DoD test customer funds. Lease costs to support a specific program are direct and shall be charged to the customer WBS. Purchase requests for such items must follow the procedures outlined in paragraph 1.9. Any costs that are not directly in support of a specific program are YPG overhead and shall not be charged to DoD customers.

1.6.3 Cost Ratio - The Contractor shall manage the contractor workforce to maintain a reimbursable labor ratio between 70-90 percent.

1.6.4 The Contractor shall submit a Continuous Process Improvement Plan to the KO and COR 30 days after contract full performance (CDRL A003). The plan shall provide details about the Contractor’s process and procedures for continuously evaluating the adequacy and effectiveness of all areas of the operation and shall appraise all company elements to assure effective safeguarding, control, and utilization of resources. In addition, the following elements shall be included in the plan:

• Special emphasis on achieving and maintaining the proper mix of appropriately qualified staff to economically accomplish the contractual objectives.

• Provide clearly defined policies and procedures for effective and responsive project management.

• Provide a management system that incorporates continuing quality and process improvement.

• A cost/performance optimization program (i.e., Lean Six Sigma) that incorporates intensive appraisal of all elements influencing the cost of contract performance. The data resulting from the evaluation efforts shall be made available to the Government upon request.

1.6.5 The Contractor hiring, training, and cross-training plans (Reference 1.23) shall be designed to quickly adapt to future needs and at a reasonable cost.

1.6.6 The contractor shall maintain an accounting system IAW DFARS 252.242-7006 and will meet the reporting requirements found in this PWS.

1.6.7 Service Contract Reporting (SCR) - The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address: http://sam.gov.

1.6.8 Lot Selection Data - Copies of procurement logs, property logs, and workload logs shall be made available to the requesting COR on an as needed basis.

1.6.9 Special Runs - An inquiry regarding a specific subject matter shall be provided on an as needed basis when a COR or the KO requests it.

1.6.10 Weekly Performance Reports (CDRL A004) - Labor data (direct, indirect, maintenance, etc.), and other cost (procurement & sub-contract costs), shall be made available in cost center, account code, and overall summary formats to the COR and the Budget Officer. Reports shall be submitted by COB the second business day of each week.

1.6.11 Cost Allocations (CA's) Reports (CDRL A005) - Labor cost data shall be uploaded to the Resource Management system no later than 1300 hours the second business day of each week utilizing the following fields: Date of performance, Receiving Cost Object 1 (WBS Element), Receiving Cost Object 2 (Internal Order), Contract Number, Work Order Number (PWS paragraph), Sub-CLIN, ACRN, Wage Determination Code, Employee ID, Employee First Name, Employee Middle Name, http://sam.gov/

Employee Last Name, Regular Hours or Overtime Hours.

1.6.12 Non-Labor cost data shall be uploaded to the Resource Management system no later than 1300 hours the third business day of each week utilizing the following fields: Date of Performance, Receiving Cost Object 1 (WBS Element), Receiving Cost Object 2 (Internal Order), Contract Number, Work Order Number (PWS paragraph), Sub-CLIN, ACRN, Employee ID (Unique PR Number/Line Number), Employee First Name (Line item text of item purchased), Employee Last Name (Vendor Name of item purchased), Dollars.

Any variation in schedule needs to be coordinated with the COR and Budget Officer prior to implementation.

1.6.13 Manning Report (CDRL A006) - A level of effort report titled “BI-Weekly Manning” shall be made available to the COR in a spreadsheet format. Each functional area’s manning as it appears at the end of the two-week cycle will be reported with each bi-weekly invoice (by COB the first Tuesday of the following cycle). The report is to distinguish between personnel assigned to an area, cross-utilized from/to an area, and those in an inactive status. The attached notes will describe the reasons for changes, the inactive category each inactive employee is being carried in and give a heads-up on projected changes.

1.6.14 Cost Accounting Reports (CDRL A007) - The Contractor shall provide roll-up and detail reports in a spreadsheet format which substantiates each BI-weekly invoice, due by COB the first Tuesday of the following cycle.

1.6.15 Records Management - The Contractor shall maintain complete and accurate files including but not limited to documentation, records, reports, schematics, diagrams, logs, intellectual works, software generated during the life of the contract. The Contractor shall not allow access to the files by any government agency, non-government agency, or individual unless specifically authorized by the KO. All files are Government property.

1.6.16 Position Description Report (CDRL A027) - The Contractor shall maintain a current database listing of each Labor Category supporting the contract. The listing shall include job description/duties and certification/license requirements. The list will become Government property and may be released as part of any future solicitation. The Contractor shall use job titles that are the same as those in the Department of Labor (DOL) publication titled “Service Contract Act Directory of Occupations.” Rationale and justification will be provided for those positions that do not match those in the DOL listing. The list shall be submitted to the COR office 60 days after contract full performance and on an as needed basis thereafter.

1.7 Quality Control Plan (QCP)

The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.7.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) business days of contract award to the KO and COR (CDRL A008). After acceptance of the QCP, the contractor shall receive the KO’s acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) business days to the KO and COR for review and approval prior to implementation.

1.7.2 The Quality Control Plan shall address as a minimum:

Inspection Program - Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

Deficiency Identification - The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

The Contractor shall report significant events having negative test mission impact.

Deficiency Correction - The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

Documentation and Enforcement - The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work, including inspection and testing.

Trend Analysis - The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

Surveillance Methods - The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

The reporting system shall include Quality Deficiency Reports (QDR’s). Initial notification of a QDR will be reported via an email to the COR office NLT COB on the next business day (CDRL A009).

Reports will include the five (5) W’s (What happened, Where did it happen, When did it happen, Who the POC is, and What mitigating/corrective action is being taken). The initial focus will be on timeliness; therefore, a report will not be delayed if the answer to one of the W’s is missing. A finalized, printable QDR will be made available to the CORs’ office within three (3) business days of deficiency identification.

1.8 Government QA

The Contracting Officer will appoint a COR or multiple CORs to act as the primary technical advisor(s) who will conduct inspections. The COR(s) will be identified by separate appointment letter(s) issued to the COR, a copy of which is sent to the Contractor, that states the responsibilities and limitations of the COR(s), especially with regard to changes in cost or price estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract nor obligate the Government. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor the Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; and coordinate availability of Government-furnished property.

The COR and Alternate CORs shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP), a government only document. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of the surveillance, and the minimum acceptable defect rate(s).

1.9 Procurement

1.9.1 With Government authorization, the Contractor shall purchase materials, supplies, or services to support work in the PWS. The Contractor shall ensure that maximum effort is made to control costs and promote competition while purchasing parts, supplies, materials, equipment, and subcontracted services.

1.9.2 The Contractor shall follow procedures for obtaining approval to purchase materials, services, including travel through mission support contracts as outlined:

a) Prior to a procurement the Contractor shall obtain a detailed estimate of the materials or travel required along with back-up detail (i.e., quotes from vendors, previous buy information, price lists, airline and hotel costs, and other such information as defined in FAR Part 15.404).

b) Procurement requests and supporting documentation shall be entered into to the YTC Planned Expense Tool platform and routed for the following Government approvals:

• Funds Custodian - for all purchases and Travel Authorizations (all dollar thresholds).

• COR - for all purchases and Travel Authorizations (all dollar thresholds).

• YPG Resource Management Budget office - for all purchases and Travel Authorizations (all dollar thresholds).

• KO - for all subcontracting actions and all Travel Authorizations (all dollar thresholds), and purchases above the Micro Purchase Threshold (MPT).

The Government will not reimburse the Contractor for any items purchased or travel expenses that do not follow the aforementioned prior approval.

1.9.3 Purchasing computers and IT equipment shall be accomplished utilizing the US Army’s e-commerce website CHESS E-Mart (Computer, Hardware, Enterprise, Software, and Solutions) website https://chess.army.mil upon receipt of a letter of authorization from the KO to do so.

Contractor shall request the letter within 10 days of each option year. In the event the equipment is not available via CHESS the contractor shall follow CHESS guidelines outlined for purchasing outside the approved process.

1.9.4 The Contractor shall provide a monthly report (Excel or CSV) to the COR by the 5th business day of each month (CDRL A010) that details all procurements for the previous month. The report shall include:

• Purchase Authorization Number

• Contractor Purchase Order (PO) Number

• Total dollar amount

• WBS number

• PWS paragraph name and number or Cost Center (if references PWS)

• Account ID

• Vendor Name

• Description of Items purchased

• Government Funder name

1.10 Access and General Protection/Security Policy and Procedures

1.10.1 Federal Installation/Facility - Access

Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office, or the host nation equivalent.

Non-CAC Eligible Requirements for DOD Facility and Installation Access - Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.10.2 FPCON - In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that https://chess.army.mil/ have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.10.3 HPCON - The contractor shall be responsible for adhering to the installation’s Health Protection Condition (HPCON) guidance regarding the COVID-19 precautionary measures.

1.10.4 Search and Seizure - Contractor personnel, representatives or subcontractors shall abide by all security regulations. Property shall be subject to search and seizure upon entering, while on, and upon leaving the confines of U.S. military installations

1.10.5 Facility Clearance - On site facility clearance shall be governed by the approved DD254 of this contract; however, processing delay must remain minimal. Instructions for the safeguarding of classified information will be indicated on the DD Form 254 issued to the Contractor with this PWS.

1.10.6 Personnel Security Clearances - The Contractor shall apply for security clearances for contractor personnel immediately upon hire. The Contractor shall initiate security clearance action IAW the National Industrial Security Program Operating Manual (NISPOM) 32 CFR Part 117.

Positions requiring clearances must be manned by personnel with the appropriate clearance throughout the duration of the contract. All positions requiring a security clearance shall have the required background investigation per the position description. Personnel must have an interim clearance before being granted access to classified information until such clearance is fully adjudicated.

Special Access programs may require a fully adjudicated clearance to obtain access, therefore, no personnel shall be granted access to special access programs until the security clearance is fully adjudicated to the level of clearance required.

1.10.7 A complete list of all new personnel shall be forwarded on a weekly basis, (Tuesdays by COB) (CDRL A011) to the Intelligence and Security Office with the following information (spreadsheet format): Name, social security number, job position, security clearance, investigation closed date, eligibility date, continuous evaluation date (other or deferred investigation).

1.10.8 Personnel involved with Arms, Ammunition, and Explosives (AA&E) must comply with AR 190-11. Personnel who have not received security clearances will not:

• Be granted access to classified information.

• Be allowed to perform classified work.

• Be granted access to restricted areas, unless escorted by a person having proper clearance and authorization.

• Handle AA&E material, unless escorted by a person having proper clearance and authorization.

1.10.9 Contractors requiring Common Access Card (CAC) - Before CAC issuance, the contractor employee requires a background investigation at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. Upon termination of employment or end of contract, Contractor personnel shall return CAC to appropriate U.S. Government authorities IAW paragraph 1.10.13.

1.10.10 Application for a CAC is obtained by contacting the COR Office for completion of this requirement.