DCF RFP 2425 025 AddNo1.pdf

Addendum No. 01 with Written Inquiry Responses

DCF RFP 2425 025

Child Care Training Curriculum and Exam Services Office of Licensing

PMT-08 1 Rev. January 30, 2024

Solicitation Number: DCF RFP 2425 025 Solicitation Title: Child Care Training Curriculum and Exam Services Response(s) Due Date: August 21, 2025 Addendum Number: 01 Addendum Date: July 31, 2025

FAILURE TO FILE A PROTEST WITHIN THE TIME PRESCRIBED IN SECTION 120.57(3),

FLORIDA STATUTES, OR FAILURE TO POST THE BOND OR OTHER SECURITY REQUIRED

BY LAW WITHIN THE TIME ALLOWED FOR FILING A BOND SHALL CONSTITUTE A WAIVER

OF PROCEEDINGS UNDER CHAPTER 120, FLORIDA STATUTES.

DCF RFP 2425 025 is hereby amended as follows, all other terms and conditions of the solicitation remain in effect. All additions are highlighted in yellow, and words stricken are deletions:

Change No. 1

Appendix V: Cost Proposal F.2.1. Pricing State Fiscal Year 2025-26 F.2.1.2.4. (Task C.1.2.4.) Revise an existing course (online or instructor-led), as specified in the approved project plan:

Revision of Instructor-Led Course Short

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

1. Review Summary

2. Stakeholder Feedback Sessions

3. Course Content Document – Revision of Content

4. Course Supplemental Materials – Update Guides

5. Draft Course – Revised Online

6. UAT – Instructor-Led

7. Assessment Items – Update Items

8. Course Blueprint - Update

9. Train-the-Trainer

Child Care Training Curriculum and Exam Services Office of Licensing

PMT-08 2 Rev. January 30, 2024

10. Final Course – Instructor-Led

Individual Adapted Revised Course Not to Exceed $ $ $

Revision of Online Course Short

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

1. Review Summary

2. Stakeholder Feedback Sessions

3. Course Content Document – Revision of Content

4. Course Supplemental Materials – Update Guides

5. Draft Course – Revised Online

6. UAT – Online

7. Assessment Items – Update Items

8. Course Blueprint - Update

9. Train-the-Trainer

10. Final Course - Online

Individual Adapted Revised Course Not to Exceed $ $ $

F.2.2. Pricing State Fiscal Year 2026-27 F.2.2.2.4. (Task C.1.2.4.) Revise an existing course (online or instructor-led), as specified in the approved project plan:

Revision of Instructor-Led Course Short

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

1. Review Summary

Child Care Training Curriculum and Exam Services Office of Licensing

PMT-08 3 Rev. January 30, 2024

2. Stakeholder Feedback Sessions

3. Course Content Document – Revision of Content

4. Course Supplemental Materials – Update Guides

5. Draft Course – Revised Online

6. UAT – Instructor-Led

7. Assessment Items – Update Items

8. Course Blueprint - Update

9. Train-the-Trainer

10. Final Course – Instructor-Led

Individual Adapted Revised Course Not to Exceed $ $ $

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

1. Review Summary

2. Stakeholder Feedback Sessions

3. Course Content Document – Revision of Content

4. Course Supplemental Materials – Update Guides

5. Draft Course – Revised Online

6. UAT – Online

7. Assessment Items – Update Items

8. Course Blueprint - Update

9. Train-the-Trainer

10. Final Course - Online

Child Care Training Curriculum and Exam Services Office of Licensing

PMT-08 4 Rev. January 30, 2024

Individual Adapted Revised Course Not to Exceed $ $ $

Change No. 2

Standard Contract Part 2, Exhibit F – Method of Payment

F.2.1. Pricing State Fiscal Year 2025-26

F.2.1.2.4. (Task C.1.2.4.) Revise an existing course (online or instructor-led), as specified in the approved project plan:

Revision of Instructor-Led Course Short

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

11. Review Summary $TBD $TBD $TBD

12. Stakeholder Feedback Sessions $TBD $TBD $TBD

13. Course Content Document – Revision of Content $TBD $TBD $TBD

14. Course Supplemental Materials – Update Guides $TBD $TBD $TBD

15. Draft Course – Revised Online N/A N/A N/A

16. UAT – Instructor-Led $TBD $TBD $TBD

17. Assessment Items – Update Items $TBD $TBD $TBD

18. Course Blueprint - Update $TBD $TBD $TBD

19. Train-the-Trainer $TBD $TBD $TBD

20. Final Course – Instructor-Led $TBD $TBD $TBD

Individual Adapted Revised Course Not to Exceed $TBD $TBD $TBD

Revision of Online Course Short Medium Long

Child Care Training Curriculum and Exam Services Office of Licensing

PMT-08 5 Rev. January 30, 2024

(1-3 hours)

(4-6 hours) (7-10 hours)

11. Review Summary $TBD $TBD $TBD

12. Stakeholder Feedback Sessions $TBD $TBD $TBD

13. Course Content Document – Revision of Content $TBD $TBD $TBD

14. Course Supplemental Materials – Update Guides $TBD $TBD $TBD

15. Draft Course – Revised Online $TBD $TBD $TBD

16. UAT – Online $TBD $TBD $TBD

17. Assessment Items – Update Items $TBD $TBD $TBD

18. Course Blueprint - Update $TBD $TBD $TBD

19. Train-the-Trainer N/A N/A N/A

20. Final Course - Online $TBD $TBD $TBD

F.2.2. Pricing State Fiscal Year 2026-27

F.2.2.2.4. (Task C.1.2.4.) Revise an existing course (online or instructor-led), as specified in the approved project plan:

Revision of Instructor-Led Course Short

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

11. Review Summary $TBD $TBD $TBD

12. Stakeholder Feedback Summary $TBD $TBD $TBD

13. Course Content Document – Revision of Content $TBD $TBD $TBD

14. Course Supplemental Materials – Update Guides $TBD $TBD $TBD

Child Care Training Curriculum and Exam Services Office of Licensing

PMT-08 6 Rev. January 30, 2024

15. Draft Course – Revised Online N/A N/A N/A

16. UAT – Instructor-Led $TBD $TBD $TBD

17. Assessment Items – Update Items $TBD $TBD $TBD

18. Course Blueprint - Update $TBD $TBD $TBD

19. Train-the-Trainer $TBD $TBD $TBD

20. Final Course – Instructor-Led $TBD $TBD $TBD

(1-3 hours)

Medium

(4-6 hours)

Long

(7-10 hours)

11. Review Summary $TBD $TBD $TBD

12. Stakeholder Feedback Sessions $TBD $TBD $TBD

13. Course Content Document – Revision of Content $TBD $TBD $TBD

14. Course Supplemental Materials – Update Guides $TBD $TBD $TBD

15. Draft Course – Revised Online $TBD $TBD $TBD

16. UAT – Online $TBD $TBD $TBD

17. Assessment Items – Update Items $TBD $TBD $TBD

18. Course Blueprint - Update $TBD $TBD $TBD

19. Train-the-Trainer N/A N/A N/A

20. Final Course - Online $TBD $TBD $TBD

PMT-08 7 Rev. January 30, 2024

Response to Written Inquiries:

Question

Vendor Name Solicitation Section Question Department Response

1. Cypherworx

DCF RFP 2425 025

CHILD CARE

TRAINING

CURRICULUM AND

EXAM SERVICES,

What system/program currently hosts the CCRAIN System?

The Child Care Resource and Information Network (CCRAIN) is an online platform designed to support Child Care Licensing Staff. Structured around a virtual “file cabinet” system, it provides 24/7 access to essential materials, including policies, legal references, procedural guidelines, sample documents, and archived records. Staff are automatically alerted via email whenever new policies or procedural updates are published.

2. Cypherworx

DCF RFP 2425 025

CHILD CARE

TRAINING

CURRICULUM AND

EXAM SERVICES,

Standard Contract

Part 2 Page 35

What system architecture is present related to API communication with the CCTA?

There are several REST APIs used to communicate with the Child Care Training Application (CCTA).

3. Cypherworx

DCF RFP 2425 025

CHILD CARE

TRAINING

CURRICULUM AND

EXAM SERVICES,

Standard Contract

Part 2, Page 34

What servers currently house the course delivery system and the Childcare Training Application?

The course delivery system and the Child Care Training Application are currently hosted on Windows servers located at the Florida State Data Center.

4. Cypherworx

DCF RFP 2425 025

CHILD CARE

TRAINING

CURRICULUM AND

EXAM SERVICES,

What database is being used to house the online surveys?

It is hosted on an ISS server running on Windows Server with data store in an MSSQL database.

PMT-08 8 Rev. January 30, 2024

Question

Vendor Name Solicitation Section Question Department Response

Standard Contract Part 2 Page 35

5.

Research Analytics

Consulting General

How many courses are already developed, and how many are expected in total?

There are currently 55 courses already developed.

The primary focus under this agreement is to update and maintain these existing courses, in accordance with Exhibit C, Section C.1.2.4, which outlines the Provider’s responsibilities for revising existing online and instructor-led courses. However, per Sections C.1.2.1 and C.1.2.2, the Department may also direct the development of new online or instructor-led courses if additional training needs are identified by the Office of Licensing.

6.

Research Analytics

Consulting General

Is there a course for each policy & procedure, or can similar content/concepts be grouped together?

The training content is guided by the standards set forth in §402.305, F.S., and is designed to address the Department’s regulatory and policy requirements. As outlined in Exhibit B – Scope of Service and further detailed in Exhibit C, Section C.1.2, courses are developed to group related topics and concepts in a cohesive and pedagogically sound manner. Rather than assigning a separate course for each individual policy or procedure, similar or related content areas are intentionally integrated to ensure effective learning and alignment with child care training standards.

7.

Research Analytics

Consulting General

How are online courses currently delivered?

The online coursework is delivered through the Department’s Child Care Training Application (CCTA), currently hosted by another vendor.

8.

Research Analytics

Consulting General

Is it expected for us to host the online courses or use existing infrastructure?

Currently, the intent is for the online coursework to continue to be hosted by the existing infrastructure.

9.

Research Analytics

Consulting General

What is the current infrastructure for CCRAIN (i.e.

Sharepoint/similar, a custom

CCRAIN is a custom-built system.

Yes, there is currently a vendor supporting this system.

PMT-08 9 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response system, etc.)? Is there a current vendor supporting this?

10.

Research Analytics

Consulting General

What is the expected scope of work for the CCRAIN policies and procedures? (Hosting the system, revamping the system, aligning it with all assessment goals and curriculum, etc.)

Refer to page 35 of the Standard Contract Part 2, Section C.1.5.2.

11.

Shine Early

Learning

DCF RFP 2425 025 -

CHILD CARE TRAINING

CURRICULUM AND

EXAM SERVICES,

4.2.6.3, pgs. 11-12

May you please provide more detailed information on what the Child Care Resource and Information Network (CCRAIN) is? It is difficult to discern from the solicitation if this is a Learning Management System (LMS), data system, shared services hub, and/or a collection of resources and other documents.

See the response to Question #1.

12.

Shine Early

Learning

DCF RFP 2425 025 -

CHILD CARE TRAINING

CURRICULUM AND

EXAM SERVICES, 4.2,

pgs. 10-12

If the solicitation does not explicitly note a page limit for a Response Section, is it to be assumed that there is not a page limit for that section?

Yes, Respondents should follow directions as provided in 4.2.

13. TTG

Standard Contract Part

2, C.1.5 Technical Support, p. 34

How many calls and emails for technical assistance related to the child care courses does Florida receive in an average month?

The number of requests received from course participants using the toll-free technical support line and email in SFY 2024-25 was 5,476; this averages to approximately 456 per month.

PMT-08 10 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

14. TTG

Standard Contract Part 2, C.1.2 Course and

Exam Development and Maintenance, p. 30

Can we have access to existing course(s) to review their design and technical structure?

All coursework is available, at no cost, through the Child Care Training Application (CCTA), Florida Early Childhood Professional Development Registry.

15. TTG

Standard Contract Part 2, C.1.2 Course and

Exam Development and Maintenance, p. 30

How many courses would the Provider be expected to author within a given fiscal year? How may existing courses would the Provider be expected to update within a given fiscal year? What is the mix of these courses between new online, new instructor-led, existing online, and existing instructor-led?

See the response to Question #5.

Most courses are available only online. Currently, only the courses that fall under the mandated training requirements outlined in §402.305, F.S. are offered in both online and instructor-led formats. A small number of courses are delivered solely in person or in a hybrid format; however, these are limited in number.

Therefore, any updates must be applied simultaneously to both versions to maintain consistency, if applicable.

16. TTG

Standard Contract Part 2, A.1.6.1.3.1.2-

A.1.6.1.3.1.5 Special Provisions, p. 25

Can Florida share the technical specifications (including technology stack, architecture diagrams, and hosting platforms) of the data systems outlined in the solicitation, including the Child Care Resource and Information Network (CCRAIN), the Child Care Test Management System Database, and the Child Care Training Application (CCTA)?

Are these separate systems or are they interconnected?

These are custom built systems. They are web applications hosted on MSSQL and Oracle servers.

Applications are written in C# using the .NET framework.

17. TTG

Standard Contract Part 2, A.1.1.3.1.4 Special

Provisions, p. 25

Are the competency exam questions developed or housed within the Child Care

The questions are developed by the contracted provider and housed within the CCTA.

https://childcaretraining.myflfamilies.com/studentsite/admin/signin

PMT-08 11 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

Training Application (CCTA) database?

18. TTG

Standard Contract Part 2, A.1.1.3.1.4 Special

Provisions, p. 25

Are the competency exam outcomes (scores or pass/fail) housed in the Child Care Training Application (CCTA)?

Yes.

19. TTG

Standard Contract Part 2, F.2.1.4 -Pricing State Fiscal Year 2025-26, p.

How many translated courses and translated assessment items and correspondence communications is the Provider expected to deliver per quarter in Spanish and in Haitian-Creole?

There is not a set number of translated courses, assessment items, or correspondence communications required per quarter.

20. TTG

Standard Contract Part 2, F.2.1.4 -Pricing State Fiscal Year 2025-26, p.

Could Florida provide a sample word count or number of slides for an average course in English?

You can view all relevant Department coursework to get an idea of the average course size. This will allow Respondents to explore the content directly and estimate the length based on slides, word count, and overall structure. Coursework is available, at no cost, through the Florida Early Childhood Professional Development Registry.

21. TTG General

Given that the material provided is made public by Florida, does the Department expect the resulting trainings and materials to comply with Title II of the Americans with Disabilities Act (ADA), which requires that digital content be accessible to individuals with disabilities?

The Department expects all trainings and materials be compliant with applicable federal regulation, Florida Statute, and Department policy.

22.

SOAR LLC DCF RFP 2324 025,

Section 2.4.1.1 &

2.4.1.2.1, page 5 and 4.1.2, page 10

Please clarify: We selected the “Intends to Participate” button in VIP for the solicitation which typically means the bid response will

As stated in Section 2.4.1.1, Responses shall be submitted to the Department electronically to the Procurement Officer and email addresses listed in Section 1.4. Responses must be received by the

PMT-08 12 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response be submitted electronically via Ariba Sourcing, Are you asking that the bid response be sent via email to the contacts listed in Section 1.4 in addition to submitting in Ariba Sourcing or only via email and not in Ariba Sourcing?

Procurement Officer no later than the date and time specified in Section 1.2. Responsibility for timely delivery rests with the Respondent.

Additional submission through VIP is not requested.

23.

SOAR LLC DCF RFP 2324 025,

Section 4.2-4.3, pages

10-12

Is DCF asking that the Response Structure in Section

4.2 (technical response) be a separate document from the Financial Response in Section

4.3 OR are both responses to

be submitted as a single document with two sections (technical response & financial response)?

Submission as one or two attachments is at the discretion of the Respondent.

24.

SOAR LLC DCF RFP 2324 025,

Section 4.2.1.4, page 10

Can you clarify what constitutes “proof of registration in MFMP” on the cover page? (i.e.- Screenshot, Ariba Network ID, Vendor Number and Sequence?)

Respondents may submit their Registration Summary from MyFloridaMarketplace as proof. This document can be accessed through the MFMP Vendor Information Portal and should display the Vendor Name, FEIN, MFMP Vendor Number and Sequence Number. A screenshot of the Registration Summary is acceptable, provided it clearly shows the required details.

25.

SOAR LLC DCF RFP 2324 025,

Appendix II:

Respondent’s Certifications, Statement b., page 18

In RFP 2324 025, it appears there was an assessment with recommendations conducted by a vendor, with three separate deliverables products. These deliverables appear to contain the requirements of this RFP.

Based on statement “b” in the

A Vendor is only precluded under Appendix II, Certification (b) if they were awarded a contract to:

1. Conduct a feasibility study to implement a subsequent contract,

2. Draft this solicitation, or

3. Develop the program to be implemented.

PMT-08 13 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

Respondent’s Certifications, is this vendor precluded from responding to this work?

It is the Vendor’s responsibility to review their prior involvement and ensure compliance with §287.057(19)(c), Florida Statutes, when certifying to statement “b” in the Respondent’s Certifications.

26. ISF, Inc.

DCF RFP 2324 107

UPDATED v35, Section

4.2.8 Response Section

7: Prior Similar Projects, It appears as if part of Section

4.2.1 Cover Page were copied

into this Section, what was it intended to be, and how is it different from Section 4.2.6 Response Section 5: Service Capability?

The content under Section 4.2.1 (Cover Page) is correct as written and is intended solely to identify key administrative and registration information for the Respondent, including proof of MFMP registration, FEIN, and other contact information.

Respondents should follow the instructions in Section 4.2.6: Response Section 5 – Service Capability, for providing a narrative that demonstrates experience and ability to perform the service tasks described in the Scope of Work. This section specifically evaluates the Respondent’s technical qualifications and past performance related to curriculum, exam, and policy system development.

27. ISF, Inc. General

Is there an incumbent vendor or vendors who previously worked with the Department on work related to the development of this RFP? If so, could the Department please identify them?

The Department currently contracts with Florida State University, Florida Center for Interactive Media, for and on behalf of its Board of Trustees, their successors, and assigns, for these services. This organization did not participate in the development of this RFP.

28. ISF, Inc. General

Based on the language in the RFP regarding vendor eligibility (specifically related to feasibility studies or program development for future implementation), would any such vendor be considered precluded from responding to this solicitation?

Yes, a vendor would be precluded from responding (or deemed ineligible) to this solicitation if they meet any of the conditions outlined in Appendix II, Certification (b): Statement of No Prohibited Involvement.

Refer to the response to Question #25.

PMT-08 14 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

29. ISF, Inc. General

How many online courses are anticipated at each training duration level (1–3 hours, 4–6 hours, 7–10 hours)?

The Department’s current course catalog is distributed across the following training duration:

1-3 hours: approximately 20 courses 4-6 hours: approximately 20 courses 7-10 hours: approximately 5 courses

30. ISF, Inc. General Does DCF have a preferred authoring tool for online course development?

There is not a preferred authoring tool.

31. ISF, Inc. General Is embedded narration a required feature for all online courses?

Yes.

32. ISF, Inc. General Are caption files required for all narrated content, and if so in what format?

The narration should align with the course content, so the captions reflect the exact wording presented in the course itself. In this case, the captions are a direct transcript of the on-screen instructional content.

33. ISF, Inc. General

Can DCF confirm the platform(s) used to develop the existing online courses that are to be adapted?

Courses contains interconnect applications using CSS, Javascript, JSON, and HTML code. The applications include a course foundation platform for course functionality, a content management system supporting multiple languages, an activity API, student databases to track course and CEU information, and user management interfaces to access individual records and reports.

34. ISF, Inc. General

If the competency exam is to be legally defensible, does DCF require a separation between course developers and exam item writers?

No.

PMT-08 15 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

35. ISF, Inc. General

Is there a preferred dialect or region of Spanish that should be used for all translated course and exam content?

The Spanish dialect currently used is Castilian, however, the dialect must be one the Department has approved.

36. ISF, Inc. General Will the competency exam also need to be translated?

Yes, competency exams will need to be provided in Spanish and Haitian Creole.

37. ISF, Inc. General

What specific accessibility standards must all online course content meet (e.g., WCAG, keyboard navigation, captions)?

The Department expects all online course content to be fully compliant with applicable federal regulations, Florida Statutes, and Department policy.

38. ISF, Inc. General

Will DCF provide participants for stakeholder engagement and UAT, or is the vendor responsible for recruiting them?

Yes, the Department will provide participants for stakeholder engagement and UAT.

39. FCIM/FSU

Standard Contract Part

2, C.1.4, Pg 34

Contract states: “The Provider shall ensure that all course materials, assessment items and correspondence related to trainings and exams are translated into professional Haitian-Creole and Spanish language appropriate for the child care industry, as specified in the approved Project Plan.”

The term “all course materials” appears throughout section C.1.4. Does “all course materials” include both student

“All course materials” include students facing materials, as well as trainer materials and applies to new and existing course materials.

PMT-08 16 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response facing materials such as online courses and participant guides as well as trainer materials such as trainer guides and powerpoint slides for both target languages?

Does this requirement apply only to new materials developed under this contract or does it include translation of existing course materials as well?

40. FCIM/FSU

DCF RFP 2425 025,

F.2.1.4, Pg 25

Translation Coordination as defined by the RFP includes the production of translated materials, however, the costs associated with translation are tied to the number of hours of instruction that are developed as a part of the non-fixed activities in section F.2.2.2.

(RFP pg 26-28). Does the Department have an anticipated number of hours of course content and types of courses (eg online vs instructor led) that will be developed under this contract in each of the 2 SFYs so that anticipated costs for translation can be determined?

The Department does not have an anticipated number of hours of course content and types of courses that will be developed under this Contract.

PMT-08 17 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

41. FCIM/FSU

DCF RFP 2425 025,

F.2.1.3 & F.2.1.5, Pg 25

DCF currently has a large catalog of courses being offered online and through instructor lead materials as well as corresponding exams.

The RFP does not mention this existing set of materials, nor any ongoing support needs for these materials (e.g.

tech support, exam maintenance, course hosting and maintenance). Is that support outside of the scope of this RFP? If not, can the details regarding the scope of this expectation be provided?

The existing catalog of courses, exams, and related materials currently used by the Department is within the scope of this RFP. While the RFP does not explicitly list the existing materials, the expectation to maintain and enhance them is clearly defined in Standard Contract Part 2.

Specifically, Section B.1. Scope of Service (RFP page 27 and Standard Contract Part 2) states that:

“The Provider shall be responsible for developing, maintaining and enhancing the Department-sponsored Child Care Training Curriculum modules, corresponding Competency Exams, and systems and processes…”

This language includes the existing online and instructor-led courses, competency exams, and related infrastructure already in place. It indicates that the Provider is not just expected to create new content but also to support and improve current offerings.

Further clarity is provided in:

• Exhibit C – Task List (pages 28–38), which includes tasks such as:

o C.1.2. Course and Exam Development and Maintenance o C.1.3. Assessment Maintenance o C.1.5. Technical Support

These tasks imply continued support, maintenance, and technical functionality for existing training and examination content. Tasks related to system access, functionality, and user experience indicate an expectation of ongoing technical support and course availability.

Additionally:

PMT-08 18 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

• Exhibit D – Deliverables (pages 39–40) outlines reporting and product expectations tied to the maintenance and update cycles for courses and exams.

42. FCIM/FSU Comment

Not a question, just a comment you may wish to address.

In the cost proposal tables for F.2.2.2.4. (Task C.1.2.4.) in both the RFP and Standard Contract Part 2 document, the totals for both the Instructor Lead and Online sections are labeled “Individual Adapted Course Not to Exceed” which appears to be a mislabeling as the totals would be for Revision of Instructor Lead/Online Course.

See Change #1 and Change #2.

43. CGI Federal Exhibit B, Major Contract Goals, Section B.2.5

What system is being used to host the Child Care Training Curriculum and Competency Exams?

The course delivery system used to host and maintain the Department of Children and Families courses contains interconnect applications using CSS, Javascript, JSON, and HTML code. The applications include a course foundation platform for course functionality, a content management system supporting multiple languages, an activity API, student databases to track course and CEU information, and user management interfaces to access individual records and reports. These applications run on a Windows server housed at the Northwest Regional Data Center.

PMT-08 19 Rev. January 30, 2024

Vendor Name Solicitation Section Question Department Response

44. CGI Federal General How many end users will be supported?

As of now, the Department’s system supports 801,858 active end users, and this number continues to grow as new users register and engage with our services.

45. CGI Federal Exhibit B, Major Contract Goals, Section B.2.3

How large is the current course catalog? What are the current gaps? Last time the catalog was audited, and courses were archived?

The are currently 55 courses in the catalog.

Currently, there are no significant gaps, but we continue to evaluate the catalog regularly to ensure it meets the needs of the field.

The most recent update took place on June 30,2025, when one course was archived and replaced with an updated version.

46. CGI Federal Exhibit C, Task List, Section C.1.4.1

Is there a pre-approved or desired Translator that should be used?

No. There is no pre-approved or desired translator that should be used.

47. CGI Federal Exhibit C, Task List, Section C.1.4.2

How much of the current catalog has been translated?

All courses in the catalog are available in Castilian Spanish translation.