Competitive Solicitation rev 10-16-26.docx

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Attached to
Certified Court Reporting Services
Solicitation number
BIIA2027CCRS
Issued by
Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington

About this file

This is a Competitive Solicitation document issued by the Washington State Board of Industrial Insurance Appeals (BIIA) for statewide, verbatim, certified court reporting services. The BIIA seeks qualified court reporting firms to provide transcription services for hearings and conferences conducted by industrial insurance appeal judges across eight office locations in Washington State. The agency processes approximately 10,000 to 12,000 new appeals annually, resulting in approximately 2,000 transcribed events per year, with the majority of events lasting less than eight hours. Court reporters must be legally certified and licensed in the state where services are provided and must attend telephonic, virtual, or in-person hearings to produce verbatim, searchable, and accessible digital transcriptions. Appearances may occur during standard business hours or after hours, with an estimated 5-10% of hearings conducted in person. The Pre-Bid Conference is scheduled for October 28, 2026, at 1:00 p.m. Pacific Time via Zoom. Questions must be submitted by November 2, 2026, with anticipated answers provided by November 6, 2026. The bid submission deadline is November 30, 2026, at 11:59 p.m. Pacific Time. Apparent Successful Bidders will be announced on December 14, 2026, with contract awards anticipated on January 4, 2027. The contract term is 24 months beginning July 1, 2027, with the option to extend up to 48 months in 12-month increments. One contract will be awarded to the highest-scoring responsive and responsible bidder, with cost as a tiebreaker.

Historical sales data indicates approximately $1.8 million in total expenditures over a two-year period for these services; however, this is not guaranteed, and future sales will be provided on a fee-for-service basis with no minimum sales guarantee. Bidders must provide all cost elements in their pricing submissions, which will include rates for document services, appearance services, and other services. Pricing will be the same regardless of payment method (cash, credit card, or electronic payment), and bidders must bear all processing or surcharge fees associated with credit card or electronic payments. The solicitation includes bid preference opportunities for bidders complying with Executive Order 18-03 (5 points), Washington Small Businesses (5 points), and Certified Veteran-Owned Businesses (5 points). Scoring will include cost factors (100 points), non-cost factors related to company profile and performance capability (150 points), and Washington state procurement priorities (15 points), for a total of 265 available points. All bids must comply with Washington's Procurement Code requirements and be submitted via email to procurement@biia.wa.gov. Bidders must register in Washington's Electronic Business Solution (WEBS) system to receive amendments and contract award notifications. Court reporter employees and subcontractors must implement data control and security measures consistent with WaTech classification standard SEC-08-01-S.

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Exhibit A-bidders-certification.docx DOCX document
Exhibit A-bidders-certification rev 10-14-26.docx DOCX document
Exhibit B-Contract Rev 10-16-2026.docx DOCX document
Exhibit C-BidPrice.xlsx XLSX spreadsheet
Solicitation Amendment No 1.docx DOCX document
Exhibit B-Contract.docx DOCX document
Solicitation Amendment No 2.docx DOCX document
Exhibit E-subcontractor-inclusion-plan.docx DOCX document
Exhibit D-scored-non-cost-factors.docx DOCX document
Court Reporter Competitive Solicitation.docx DOCX document
Exhibit D-scored-noncost-factors Rev 10-16-26.docx DOCX document
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Competitive Solicitation – No. BIIA2027CCRS For

CERTIFIED COURT REPORTER SERVICES

Interested bidders: On behalf of the Washington State Board of Industrial Insurance Appeals (BIIA), thank you for your interest in contracting with the State of Washington to provide goods/services. To ensure a fair and transparent procurement process that is open to all qualified vendors, Washington’s Procurement Code for Goods/Services (RCW 39.26) requires that this procurement be conducted through a competitive solicitation process.

This Competitive Solicitation and the resulting contract have unique features, requirements, and terminology, which are further explained in the Contracting Guide for Agency Contracts for Goods and Services (“Agency Contracting Guide”).

The Competitive Solicitation consists of this document and the exhibits included in the summary table attached as Appendix A – Summary Table of All Included Exhibits & the Required Bid Submittals.

This Competitive Solicitation is organized into the following four sections and one appendix:

· Section 1 – Opportunity: Describes the opportunity for Bidders - i.e., what goods/services are being solicited; award type; number of awards; historical sales information; and historical purchasers.

· Section 2 – Competitive Solicitation Process: Describes the procurement process for this Competitive Solicitation.

· Section 3 –Submitting A Bid: Details how Bidders prepare and submit a bid.

· Section 4 – Bid Evaluation: Details how BIIA will review and evaluate bids to determine Contract awards.

· Appendix A: Summary Table of All Exhibits & the Required Bid Submittals.

SECTION 1 – OPPORTUNITY

ABOUT THE BIIA

The Board of Industrial Insurance Appeals (BIIA) was created in 1949 to hear appeals from decisions made by the Department of Labor and Industries (L&I). The mission of the BIIA is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The Board of Industrial Insurance Appeals was established as a separate and independent agency from L&I to ensure the impartiality and fairness of the dispute resolution process.

The BIIA is required by statute to use the Superior Court Rules of Civil Procedure and Evidence. This makes BIIA proceedings similar to a bench trial in superior court. Hearings and certain other proceedings are reported verbatim and transcribed. The BIIA record forms the basis for all subsequent levels of appellate review.

The BIIA has approximately 150 employees located in 8 offices in the State of Washington. Office locations are Olympia, Renton, Lakewood, Spokane, Yakima, Richland, Vancouver and Everett.

The BIIA generally receives between 10,000 and 12,000 new appeals per year, resulting in approximately 2,000 transcribed events each year. The majority of the transcribed events are less than 8 hours in length.

The BIIA holds the majority of its hearings and proceedings by Zoom or telephone, although in person hearings are an option, where some or all parties will appear in-person. We estimate the percentage of in-person events to be in the range of 5-10% but it could be more or less. Most in person hearings and proceedings also occur at BIIA offices. For hearings that occur in person in an area or county where the BIIA does not have an office, the BIIA utilizes conference room space at a public or private facilities.

1.1. SCOPE OF INCLUDED GOODS/SERVICES. The Board of Industrial Insurance Appeals is seeking a contractor to provide statewide, verbatim, certified court reporting services for the agency. Court reporting firms ("Bidders") desiring to enter into a contract with the BIIA to provide transcripts of hearings and conferences conducted by industrial insurance appeal judges, shall submit a bid, which, if accepted and countersigned by the BIIA, shall constitute a binding contract as further described herein ("the Contract").

Contractor’s employees and subcontractors who would perform court reporting and transcription services under this Contract must:

· Be legally certified and licensed to perform court reporting and transcription services in the state they are providing the services.

· Meet the Contractor Qualifications identified in Exhibit B: Contract, Included Goods/Services (page 28) The Court Reporter responsibilities include but are not limited to attending telephonic, virtual, or in person hearings, transcribing the hearing and producing a verbatim transcription of the hearing. Virtual hearings require a certified court reporter to appear on time via a telephone or video platform, for the entire duration of the hearing. Transcription may need to be expedited, extended or condensed. Copies must be digital, in a searchable format, compatible with assistive reader technology. Appearances may be half day, full day and/or after hours (hours before 8:00 AM or after 5:00 PM.) Contractor/Court Reporter shall take the necessary data control and security measures for data as identified by WaTech classification standard SEC-08-01-S. A full description of the services needed is provided in Exhibit B-Contract, in the Section titled Included Goods/Services.

1.2. CONTRACT AWARD(S). The Board of Industrial Insurance Appeals intends to award one Contract to the highest scoring responsive and responsible bidder.

In the event of a tie, BIIA intends to award to the Bidder with the lower cost. In the event of a tie in cost, the tied Bidders will be invited to submit a best and final offer to determine award based on lowest cost.

1.3. ESTIMATED CONTRACT VALUE. Historically, for prior contracts, total sales were approximately $1.8 million over a two-year period for the goods/services. This is not a guarantee of future sales but is provided to give bidders an idea of historical use of these contractual services. Future sales from this contract will be on a fee-for-service basis, and there is no minimum sales guarantee.

SECTION 2 – COMPETITIVE SOLICITATION PROCESS

This section describes the procurement process for this Competitive Solicitation, including:

An evaluation team will evaluate submittals and award points consistent with their values and best professional judgment. The evaluators will review each bidder’s responses and award either all or a portion of the available points. Scoring may be performed in isolation or together as a group, or a combination of both.

During bid evaluation, the BIIA reserves the right to make reasonable inquiry to determine the responsibility of any Bidder. Requests may include, but are not limited to, financial statements, credit ratings, references, record of past performance, clarification of Bidder’s offer, and on-site inspection of Bidder's or Bidder's subcontractor's facilities. Failure to respond to a request may result in the bid being rejected as non-responsive.

2.1. PURPOSE OF THE COMPETITIVE SOLICITATION. The Competitive Solicitation is a required formal process for BIIA to receive competitive bids from interested Bidders to evaluate pursuant to described criteria and, as appropriate, award Contracts for specified Goods/Services that function as enterprise procurement solutions.

2.2. CONTRACT FORM & TERM. As set forth in Exhibit B – Contract, the Contract term is up to 24 months (24) months starting July 1, 2027. In the absence of notice by either party to the Contract of intent to terminate, the Contract may be extended up to 48 months in 12-month increments. Bidders must specify prices for the first twenty-four (24) months of the Contract term (such prices then will be adjusted as set forth in the Contract). The Contract is subject to earlier termination.

2.3. COMPETITIVE SOLICITATION DEADLINES. The following table identifies important dates for this Competitive Solicitation:

ACTION ITEM
DATE
Competitive Solicitation Posting Date:
October 12, 2026
Pre-Bid Conference:
October 28, 2026

at 1:00 – 2:00 p.m. (Pacific Time) Attend via Zoom Click Here You should be able to click link above, but providing the following in case prompted:

Meeting ID: 863 9416 3911 Passcode: 151079

Deadline for Submitting Questions:
November 2, 2026

11:59 pm (Pacific Time)

Anticipated Deadline for Answers:
November 6, 2026
Deadline for Submitting Bids:
November 30, 2026

11:59 pm (Pacific Time)

Anticipated Date of Announcement for Apparent Successful Bidders:
December 14, 2026
Anticipated Announcement of Contract Awards:
January 4, 2027

Note: As required by Washington law, this Competitive Solicitation is posted to Washington’s Electronic Business Solution (“WEBS”). See RCW 39.26.150. As set forth in the Contracting Guide, interested Bidders must register in WEBS. In the event there are amendments to this Competitive Solicitation, BIIA will post such amendments to WEBS. Similarly, in the event of any timely Bidder questions (i.e., questions raised during the Pre-Bid Conference or the Question & Answer Period), BIIA will post written responses to such questions to WEBS.

2.4. PRE-BID CONFERENCE. BIIA will host a virtual Competitive Solicitation Pre-Bid Conference at the date and time set forth in Section 2.3, above. Bidders are encouraged to attend and participate, but attendance is not mandatory.

The Pre-Bid Conference is intended to:

· Familiarize Bidders with Washington’s requirements for governmental procurements of goods/services through Enterprise Procurement Solution Contracts;

· Explain the Competitive Solicitation; and

· Allow Bidders to raise questions or concerns regarding the Competitive Solicitation.

As practicable, BIIA will address Bidder questions or concerns that are raised during the Pre-Bid Conference at that time. Nonetheless, to ensure fairness to all potential Bidders, BIIA will identify Bidder questions or concerns asked during the Pre-Bid Conference and the Procurement Coordinator will provide an official response in the question and answer period. Assistance for disabled, blind, or hearing-impaired persons who wish to attend the Pre-Bid Conference is available with prior arrangement by contacting the Procurement Coordinator.

2.5. COMPETITIVE SOLICITATION QUESTIONS. Questions or concerns regarding this Competitive Solicitation must be directed to the following Procurement Coordinator:

· NAME: PROCUREMENT COORDINATOR

· Email: procurement@biia.wa.gov The Procurement Coordinator will answer Bidder questions from the pre-bid conference and those emailed prior to November 3, 2026 and will post the question and answers to Washington’s Electronic Business Solution (WEBS). Bidders are encouraged to submit questions regarding the Competitive Solicitation as early in the process as possible to allow the Procurement Coordinator to consider and respond.

Note: If Bidders have questions or concerns regarding the Contract (see Exhibit B – Contract), Bidders must raise such questions or concerns, and email them to the Procurement Coordinator before the Deadline for Submitting Questions stated in Section 2.3, above. BIIA does not intend to negotiate substantive terms and conditions pertaining to the resulting Contracts at Contract award.

2.6. BIDDER COMMUNICATION DURING COMPETITIVE SOLICITATION. During the Competitive Solicitation process, all Bidder communications regarding this Competitive Solicitation must be emailed to the Procurement Coordinator at procurement@biia.wa.gov. Bidders should rely ONLY on this Competitive Solicitation and written amendments to this Competitive Solicitation issued by the Procurement Coordinator. In no event will oral communications regarding this Competitive Solicitation be binding. Unauthorized Bidder contact regarding this Competitive Solicitation with other state employees or Purchasers involved with the Competitive Solicitation may result in Bidder disqualification.

2.7. COMPLAINTS, DEBRIEFS, & PROTESTS. This Competitive Solicitation and resulting Contract awards are subject, as applicable, to complaints, debriefs, and protests as explained in the Agency Contracting Guide, which may impact the dates set forth above. As stated in the Agency Contracting Guide,

· Bidder complaints and debrief requests must be emailed to the Procurement Coordinator referenced in Section 2.6, above.

· Protests, however, must be emailed to the Protest Officer stated below.

Protest Officer:Neil Gorrell
Email:Neil.Gorrell@biia.wa.gov

2.8. COMPETITIVE SOLICITATION – AMENDMENT & MODIFICATION. The Board of Industrial Insurance Appeals reserves the right to amend and modify this Competitive Solicitation. Only Bidders who properly have registered and downloaded this Competitive Solicitation directly via the Washington Electronic Business Solution (WEBS) will receive subsequent notifications of amendments and other correspondence pertinent to this Competitive Solicitation. Bidders must be registered in WEBS to be awarded a Contract. Visit WEBS to register.

SECTION 3 – SUBMITTING A BID

This section identifies how to prepare and submit your bid to BIIA for this Competitive Solicitation. In addition, Bidders will need to review and follow the Competitive Solicitation requirements including those set forth in the exhibits, which identifies the information that Bidders must provide to BIIA to constitute a responsive bid. By responding to this Competitive Solicitation and submitting a bid, Bidders acknowledge having read and understood the entire Competitive Solicitation, including the Agency Contracting Guide, and accept all information contained within this Competitive Solicitation.

3.1. BID FORMAT. Required Bid Submittals must be complete, legible, signed, and follow all instructions stated in the Competitive Solicitation (including the exhibits). Unless otherwise specified in writing by BIIA. Required Bid Submittals and permitted ancillary documents must be prepared and delivered in MS Word, MS Excel, or Adobe PDF. Where required to do so, Bidders may sign Required Bid Submittals using either a physical or electronic signature.

3.2. PRICING. Bidders must identify and include all cost elements in their pricing. In the event that Bidder is awarded a Contract, the total price for the Goods/Services shall be Bidder’s price as submitted. Except as provided in the Contract, there shall be no additional costs of any kind.

· Credit Cards (aka Purchase Cards or P-Cards): In the event that Bidder is awarded a Contract, the total price for the Goods/Services shall be the same regardless of whether Purchasers make payment by cash, credit card, or electronic payment. Bidder shall bear, in full, any processing or surcharge fees associated with the use of credit cards or electronic payment.

3.3. SUBMITTING BIDS. Bidders must email Required Bid Submittals to procurement@biia.wa.gov. Please note:

· Bidder’s email, including all attachments, must not exceed 30MB in size.

· BIIA will not accept or open zipped files.

· BIIA will acknowledge bid receipt by responsive email. If Bidder does not receive such acknowledgement within five (5) business days, Bidder must contact the Procurement Coordinator to confirm acknowledgement of bid receipt. Acknowledgement of bid receipt is not a determination on the bid’s responsiveness.

3.4. ADDITIONAL BID SUBMITTALS. Bidders may not provide unsolicited materials. For any supplemental materials expressly required by BIIA in writing, Bidders must identify such supplemental materials with Bidder’s name.

3.5. PUBLIC RECORDS. Submitted bids and any supplemental Bidder materials pertaining to this Competitive Solicitation are subject to Washington’s Public Records Act (RCW 42.56) and, in the event of a public records request, will be disclosed as set forth in the Agency Contracting Guide.

SECTION 4 – BID EVALUATION

This section identifies how BIIA will evaluate bids for this Competitive Solicitation.

4.1. OVERVIEW. BIIA will evaluate bids for this Competitive Solicitation as described below.

· Bid Review: BIIA will review bids to determine bid responsiveness as stated in Section 4.2, below.

· Bid Evaluation: BIIA will evaluate responsive bids as stated in Sections 4.3 – 4.5, below.

· Procurement Authority Discretion. BIIA reserves the right to:

· Request Bidder clarification regarding any bid;

· Waive any informality;

· Reject any or all bids, or portions thereof;

· Cancel the Competitive Solicitation and, if desired, re-solicit bids; and/or

· Negotiate with the lowest responsive and responsible Bidder(s) to determine whether such bids can be improved.

BIIA will use the following process and evaluation criteria to determine eligibility for a Contract award:

STEP
ITEM
POINTS
1
BID RESPONSIVENESS REVIEW

See Section 4.2, below

A
Required Bid Submittals

Review Bidder’s Required Bid Submittals to determine whether Bidder’s bid is responsive to the Competitive Solicitation Pass/Fail

B
Performance Specifications

Exhibit B – Contract Review whether Bidder’s Goods/Services and/or Bidder’s performance capability meets the mandatory minimum performance specifications for the Competitive Solicitation Pass/Fail

2
BID EVALUATION

See Section 4.2, below

A
Cost Factors: Bid Pricing Evaluation

Exhibit C – Bid Price Evaluate and score Bidder’s cost factors

B
NON- COST FACTORS

EXHIBIT D – SCORED NON-COST FACTORS (BIDDER’S COMPANY PROFILE)

Evaluate and score Bidder’s response to stated non-cost factors including, as applicable, Bidder’s Goods/Services and/or Bidder’s performance capability that exceeds mandatory minimum performance specifications for the Competitive Solicitation

Subtotal:
250
3
WASHINGTON STATE PROCUREMENT PRIORITIES FOR GOODS/SERVICES CONTRACTS

See Section 4.4, below

A
Executive Order 18-03 (Exhibit A)
5
B
Washington Small Business
5
C
Certified Veteran-Owned Business
5
Total:
265
4
RESPONSIBLE BIDDER DETERMINATION

Review and determine Bidder responsibility See Section 4.5, below Pass/Fail

5
ANNOUNCE APPARENT SUCCESSFUL BIDDERS (ASBS)

See Section 4.6, below

6
BID INFORMATION IS AVAILABLE FOR PUBLIC DISCLOSURE & POSTED TO ENTERPRISE SERVICES WEBSITE

See Section 4.7, below

7
CONTRACT AWARDS

See Section 4.8, below

4.2. BID RESPONSIVENESS (STEP 1A). BIIA will review bids – on a pass/fail basis – to determine whether the bid complies with the Competitive Solicitation requirements and, therefore, is ‘responsive.’ If BIIA determines that a bid is nonresponsive, BIIA will reject the bid and notify the Bidder, in writing, that the bid is nonresponsive. Such written notification will include a brief explanation as to why the bid is nonresponsive.

BIIA, in its discretion, may waive informalities in a bid. An informality is an immaterial variation from the exact requirements of the Competitive Solicitation, having no effect or merely a minor or negligible effect on quality, quantity, or delivery of the goods or the quality, capability, or performance of the services being procured, and the correction or waiver of which would not affect the relative standing of, or be otherwise prejudicial, to Bidders.

Consistent with the Washington State Legislature’s policy goals to reduce barriers to competition and increasing opportunities for small businesses to contract with state agencies, BIIA, in its discretion, may clarify a Bidder’s bid that is in substantial compliance with the instructions. Clarifications are intended to ensure that the bids are complete and can be evaluated fairly.

· REVIEW BIDDER’S REQUIRED BID SUBMITTALS (STEP 1A). BIIA will review each bid to determine whether:

· The bid is complete – i.e., does Bidder’s bid include each of the Required Bid Submittals as stated in Appendix A – Summary Table of All Exhibits & the Required Bid Submittals;

· Bidder’s Required Bid Submittals are complete, consistent with the instructions, signed, and legible; and

· Bidder’s certifications, as provided by Bidder in Bidder’s submitted Exhibit A – Bidder’s Certification, constitute a responsive bid.

· REVIEW MINIMUM REQUIRED PERFORMANCE REQUIREMENTS (STEP 1B). BIIA will review each bid to determine whether Bidder’s Goods/Services and/or Bidder’s performance capability meets the minimum required specifications and/or performance requirements stated in Exhibit B – Contract. Note: BIIA reserves the right to request additional Bidder information or perform tests and measurements before selecting Apparent Successful Bidders. If Bidder fails to provide such requested information to BIIA within five (5) business days, Bidder may be disqualified.

4.3. BID EVALUATION: SCORED FACTORS (STEP 2). BIIA will evaluate and score responsive bids as specified below and as set forth in the referenced exhibits (C&D). Note: It is imperative that Bidder’s Required Bid Submittals comply with the instructions set forth in the exhibits. There are a total of two-hundred and sixty-five (265) points available -- forty-five (45) points for Document Services, fifty (50) points for Appearance Services, five (5) points for Other Services, one-hundred and fifty (150) points for Bidder’s Company Profile, five (5) points for compliance with Executive Order 18-03, five (5) points for compliance for Washington State Small Business, and five (5) points for being a Certified Veteran-Owned Business.

COST FACTORS – BID PRICING – EXHIBIT C – BID PRICE (STEP 2A). (100 points possible) BIIA will evaluate and score Bidder’s cost factors, as provided by Bidder in Bidder’s Exhibit C – Bid Price, as follows:

DOCUMENT SERVICES COST EVALUATION (WORTH 50 POINTS):

A bidder’s Document Services cost for evaluation will be determined by calculating a weighted evaluation. The weighted evaluation will include the price per page rates, as listed in Section A: Document Services in Exhibit C – Bid Price. The Document Services Cost will be scored according to the following formula:

Document Services Points = (Lowest Document Services Cost / Bidder’s Document Services Cost) x 50 (Maximum Points Available)

Note: Points will be rounded to three places to the right of the decimal point using the standard rounding method.

APPEARANCE SERVICES COST EVALUATION (WORTH 45 POINTS):

A bidder’s Appearance Services cost for evaluation will be determined by calculating a weighted evaluation. The weighted evaluation will include the prices, as listed in Section B: Appearance Services in Exhibit C – Bid Price.

The Appearance Services Cost will be scored according to the following formula:

Appearance Services Points = (Lowest Document Services Cost / Bidder’s Document Services Cost) x 45 (Maximum Points Available)

Note: Points will be rounded to three places to the right of the decimal point using the standard rounding method.

OTHER SERVICES EVALUATION (WORTH 5 POINTS):

A Bidder’s Other Services cost for evaluation will be determined by using the prices listed in Section C: Appearance Services in Exhibit C – Bid Price.

The Other Services cost will be scored according to the following formula:

Other Services Points = (Lowest Document Services Cost / Bidder’s Document Services Cost) x 5 (Maximum Points Available)

NON-COST FACTORS - EXHIBIT D – BIDDER’S COMPANY PROFILE (STEP 2B) (150 points possible) BIIA will evaluate and score the specified non-cost factors stated in Exhibit D – Scored Non-Cost Factors – Bidder’s Company Profile by evaluating and scoring Bidder’s response – i.e., Bidder’s Goods/Services and Bidder’s performance capability that exceeds the stated minimum required performance specifications. Note: BIIA reserves the right to request additional Bidder information or perform tests and measurements before selecting Apparent Successful Bidder(s). If Bidder fails to provide such requested information to BIIA within five (5) business days, Bidder may be disqualified. Below are the scored non-cost factors in in Exhibit D – Scored Non-Cost Factors – Bidder’s Company Profile.

4.4. WASHINGTON STATE PROCUREMENT PRIORITIES & PREFERENCES (STEP 3). This Competitive Solicitation is subject to the Washington state procurement priorities and/or preferences stated below (collectively, “Washington Procurement Priorities for Goods/Services Contracts”). Accordingly, BIIA will evaluate Bidder’s bid to determine (a) whether Bidder is requesting to be considered for such Washington Procurement Priorities for Goods/Services Contracts; and (b) whether Bidder’s bid qualifies for such Washington Procurement Priorities for Goods/Services Contracts. BIIA will score qualifying bids and adjust Bidder’s total evaluation score accordingly.

· PROCUREMENT PREFERENCE FOR BIDDER COMPLIANCE WITH EXECUTIVE ORDER 18-03. BIIA will provide a bid preference in the amount of Five (5) point to Bidders who certify, pursuant to Exhibit A – Bidder’s Certification, that Bidder complies with Executive Order 18-03.

· WASHINGTON SMALL BUSINESSES. In furtherance of Washington’s business inclusion goals BIIA will evaluate bids for best value and will provide a bid preference in the amount of five (5) points to any bidder who certifies, pursuant to Exhibit A – Bidder’s Certification, that Bidder qualifies as a ‘Washington Small Business’ as set forth in Exhibit A – Bidder’s Certification.

· CERTIFIED VETERAN-OWNED BUSINESSES. In furtherance of Washington’s business inclusion goals, BIIA will evaluate bids for best value and will provide a bid preference in the amount of five (5) to any bidder who certifies, pursuant to Exhibit A – Bidder’s Certification, that Bidder qualifies as a Washington Department of Veterans’ Affairs Certified Veteran-Owned Business.

4.5. Bidder Responsibility Determination (Step 4). The Washington State Legislature requires that Washington state agencies award contracts for goods/services only to ‘responsible bidders.’ See RCW 39.26.160(2). Accordingly, to be eligible to be considered for a Contract award resulting from this Competitive Solicitation, BIIA must determine that Bidder is a ‘responsible bidder.’ Accordingly, BIIA will make reasonable inquiry to determine bidder responsibility on a pass/fail basis. In determining bidder responsibility, BIIA will consider the following:

· Bidder’s certifications as provided in Bidder’s Exhibit A – Bidder’s Certification;

· Bidder’s ability, capacity, and skill to perform the Contract or provide the Goods/Services;

· Bidder’s character, integrity, reputation, judgment, experience, and efficiency;

· Bidder’s ability to perform the Contract within the time specified;

· Bidder’s performance quality pertaining to previous contracts or services;

· Bidder’s compliance with laws relating to the Contract or services;

· Whether, within the three-year period immediately preceding the date of the Competitive Solicitation, Bidder has been determined by a final and binding citation and notice of assessment issued by the Washington State Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, any provision of chapter 49.46, 49.48, or 49.52 RCW; and

· Such other information as may be secured having a bearing on the decision to award a Contract.

In addition, BIIA may consider the following:

· Financial Information: BIIA may request financial statements, credit ratings, references, record of past performance, clarification of Bidder’s bid, on-site inspection of Bidder's or subcontractor's facilities, or other information as necessary to determine Bidder’s capacity to perform and the enforceability of Bidder’s contractual commitments. Failure to respond to these requests may result in a bid being rejected as non-responsive.

· References: BIIA reserves the right to use references to confirm satisfactory customer service, performance, satisfaction with service/product, knowledge of products/service/industry and timeliness. Any negative or unsatisfactory reference can be reason for rejecting a Bidder as non-responsible.

BIIA reserves the right to request bidder responsibility information from Bidder. If Bidder fails to provide such information to BIIA within five (5) business days, Bidder may be disqualified.

4.6. ANNOUNCEMENT OF APPARENT SUCCESSFUL BIDDERS (STEP 5). BIIA will determine the Apparent Successful Bidders (“ASBs”). The ASBs will be the responsive and responsible Bidders who best meet the Competitive Solicitation requirements and present the best total value based on the evaluation criteria stated above.

· ASB designation does not imply that BIIA will issue a Contract award. Rather, this designation allows BIIA to perform further analysis and ask for additional documentation. Bidders must not construe ASB designation as an award, impending award, attempt to negotiate, etc. If a Bidder acts or fails to act as a result of such notification or designation, it does so at its own risk and expense.

· Upon announcement of ASBs, Bidders may request a debrief conference as specified in the Agency Contracting Guide.

4.7. Bid Information Availability (Step 6). Upon BIIA announcement of ASB:

· All bid submissions and all bid evaluations are subject to public disclosure pursuant to Washington’s Public Records Act. See RCW 39.26.030(2).

· Upon BIIA announcement of ASB, BIIA will post all bid evaluations to WEBS. In addition, BIIA intends to post winning bid submissions to its webpage after Contract awards.

4.8. CONTRACT AWARDS (STEP 7). Subject to protests, if any, BIIA and the ASB will enter into a Contract as set forth in Exhibit B – Contract. An award, in part or full, is made, and a contract formed by signature of BIIA and an awarded Bidder on the Contract. Following Contract awards, all Bidders registered in WEBS will receive a Notice of Award delivered to the Bidder’s email address provided in Bidder’s WEBS profile.

4.9. ADDITIONAL AWARDS. BIIA reserves the right, during the resulting Contract term, to make additional Contract awards to responsive, responsible Bidders who provided a bid but who were not awarded a Contract. Such awards would be on the same or substantially similar terms and conditions and would be designed to address an awarded Contractor vacancy (e.g., an awarded contractor is terminated or goes out of business), respond to Purchaser needs, or be in the best interest of the State of Washington.

APPENDIX A –SUMMARY TABLE OF ALL INCLUDED EXHIBITS & THE REQUIRED BID SUBMITTALS

This Competitive Solicitation includes each of the exhibits identified below in the Summary Table of All Included Exhibits & Required Bid Submittals. The Summary Table also identifies required bid submittal and what actions, if any, Bidders timely must complete as part of a responsive bid submission.

EXHIBIT AND DESCRIPTION
REQUIRED BIDDER ACTION
REQUIRED

BID

SUBMITTAL

Exhibit A – Bidder’s Certification Identifies required information that Bidder must provide and states required Bidder certifications.

Bidder must complete Exhibit A – Bidder’s Certification, as specified therein, and submit it as part of Bidder’s bid.
Yes

Required

Exhibit B – Contract Provides the Contract form that awarded Bidders will execute with BIIA.

Bidder must review Exhibit B – Contract and timely submit to the Procurement Coordinator, in writing, any issues pertaining to the Contract terms and conditions during the Question & Answer Period.

Note: Bids that are subject to Contract modifications that BIIA has not agreed to and that BIIA has not included in an amended/revised Exhibit B – Contract, posted to WEBS, will be rejected as nonresponsive.

No

Exhibit C – Bid Price Provides the template and bid pricing information that Bidders must use to provide bid pricing.

Bidder must complete Exhibit C – Bid Price, as specified therein, and submit it as part of Bidder’s bid.
Yes

Required

Exhibit D - Bidder’s Company Profile - the Non-Cost Factors questions and scoring criteria that Bidders must use to provide answers
Bidder must complete Exhibit D - Bidder’s Company Profile, as specified therein, and submit it as part of Bidder’s bid.
Yes

Required

Exhibit E – Bidder’s Subcontractor Inclusion Plan Provides Bidders who, if awarded a Contract, intend to utilize subcontractors to perform the Contract, an opportunity to identify Bidder’s intended subcontractors.

Required ONLY if Bidder intends or desires to utilize subcontractors to perform the Contract, if awarded. If so, Bidder must complete Exhibit E – Bidder’s Subcontractor Inclusion Plan, as specified therein, and submit it as part of Bidder’s bid.
If applicable

Bidder Contracting Guide for Agency Contracts for Goods and Services Provides Bidder information regarding procurements for Enterprise Procurement Solution Contracts including how to submit a complaint, debrief conference request, and protest.

Bidder must review the Bidder Contracting Guide for Agency Contracts for Goods and Services.
No

COMPETITIVE SOLICITATION NO. BIIA2027CCRS – CERTIFIED COURT REPORTER SERVICES 2

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File details come from the government source that posted it. Updated .