C04b-Attachment 2-Statement of Work-Swan Lake Janitor-1240LS26Q0044-final.pdf

US Department of Agriculture (USDA)

Statement of Work

Project Swan Lake Ranger District Janitorial Contract

General Information

1.0 Scope of Work

1.1 This contract is for custodial services at the Swan Lake Ranger District Office, 200 Ranger Station Rd, Bigfork, MT 59911. The intent is to maintain satisfactory facility conditions and present a clean, neat and professional appearance at the Main Office and the Wellness Room. Work to be done includes emptying of wastebaskets, maintaining clean floors, maintaining dust free surfaces, cleaning/disinfecting bathroom surfaces and drinking fountains, resupplying bathroom supplies, removing cobwebs and maintaining clean wall surfaces and windows. Additional tasks will be performed quarterly,semi-annually, and annually and include cleaning blinds, carpets, light fixtures and windows.

1.2 The Contractor is responsible for providing all labor, supervision, equipment and specified supplies necessary to perform services under the janitorial contract. All designated areas must present a clean, healthy, and well-kept appearance.

1.3 This is a non-personal services contract. Providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. As such the Government shall not exercise any supervision or control over the Contractor’s employees.

1.4 The work is being solicited as a performance-based service contract. Performance based means the Contractor is responsible for an end product. If an end product is not provided in compliance with the contract specifications, an adjustment to the payment will be made.

1.5 Main Office – Floor area is approximately 8,206 square ft. Approximately 80% carpet. Tile/Linoleum is primarily in the bathrooms and front entryway.

Main floor: offices, hallways, stairs, 2 bathrooms, conference room Basement: offices, hallways, 2 bathrooms

1.6 Wellness Room (basement of a small building adjacent to the main office) – The Wellness Room is 792 square ft and includes 2 bathrooms with showers.

1.7 Government Regular Working Hours- The Government’s regular working hours are Monday through Friday from 0600-1800 except federally observed holidays.

1.8 Federal Observed Holidays-

New Year’s Day Independence Day Veteran’s Day Martin Luther King Jr.’s Birthday Juneteenth Thanksgiving Presidents Day Labor Day Christmas Day Memorial Day Columbus Day

Offices will be closed on all federal holidays. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday will be observed as a legal holiday. If a holiday falls on a scheduled Contractor workday, the following or proceeding workday will be used to schedule the work to be accomplished.

1.9 Service Interruptions- If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the CO, and COR at least three working days in advance. If the service is due to an emergency the Contractor shall notify the CO and COR as soon as practicable.

1.10 Bio-based Materials: Contractor shall use products made from bio-based materials (e.g., bio-based cleaners, degreasers and toilet bowl cleaners) to the maximum extent practical without jeopardizing the intended use or detracting from the overall quality delivered to the end user or potential harm to surfaces. The Contractor shall submit a list to the COR Within ten (10) calendar days after contract award and any changes indicating the name of the manufacturer, brand name, Safety Data Sheets (SDS), and intended use of each product used in the performance of this contract in accordance with 29 CFR 1910.1200.

Biobased products that are designated for preferred procurement under USDA’s Bio- Preferred program must be used to the greatest extent practicable to meet the required minimum biobased content as stated in the USDA Final Rule available at www.biopreferred.gov.

1.11 Conservation of Utilities- The Contractor shall instruct employees in utility conservation practices.

The Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including but not limited to the following activities: lights shall be used only in areas where and at a time when work is being performed; heating, ventilation, and air conditioning controls shall not be adjusted by the Contractor’s employees; water faucets and valves shall be turned off after use.

1.12 Quality Control Program (QCP)- The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with this PWS. The QCP document or plan must be forwarded to and accepted by the CO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor ensures that work complies with the requirements of the contract. The QCP shall be delivered to the CO within ten (10) days from the date of award. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP.

At a minimum the quality control program should address:

1) An internal inspection system covering all the services performed including a checklist that will specify areas to be inspected by Contractor personnel on both a scheduled or unscheduled basis and the title of the individual(s) who will do the inspection.

2) A method for identifying deficiencies in the quality of services performed and for proposing any corrective action to be taken.

3) A method for ensuring all keys and security access codes issued to the contractor are not used by unauthorized person.

4) A file of all inspections conducted by the contractor and/or corrective actions taken. This documentation shall be made available to the COR for review upon request.

1.13 Contractor Work Plan- The Contractor shall develop and maintain an effective work plan to ensure services are performed in accordance with this PWS. At a minimum the plan shall include the contractor’s daily work schedule and any planned sub-contracting. The work plan will be submitted to the COR within ten (10) days from the date of award.

1.14 Quality Assurance- The Contractor shall comply with the quality assurance program as defined in the Quality Assurance Surveillance Plan (QASP). It defines how the performance standards will be applied, the frequency of surveillance, and the minimum Acceptable Quality Level(s) (AQL). Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

The COR will perform inspections as necessary to evaluate the quality of work being performed. At any time when work is performed and is not in compliance with specifications, the Contractor will be informed and required to correct the deficiencies in accordance with Clause FAR 52.246-4, Inspection of Services –Fixed Price. Acceptance of work will be determined by inspection of the entire job and will be based on adherences to the specifications. The COR will record the results of these inspections on a Quality Assurance Report.

1.15 Type of Contract- The Government will award a firm fixed price contract.

1.16 Period of Performance- The period of performance shall be for one (1) Base Period of twelve (12) months, and four (4) option periods of twelve (12) Months.

http://www.biopreferred.gov/

The Periods of Performance are as follows:

Base Period: From 12/01/2026 to 11/30/2027 Option Period One: From 12/01/2027 to 11/30/2028 Option Period Two: From 12/01/2028 to 11/30/2029 Option Period Three: From 12/01/2029 to 11/30/2030 Option Period Four: From 12/01/2030 to 11/30/2031

1.17 Post Award Conference/Periodic Progress Meetings- The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO and/or COR shall meet periodically with the Contractor to review the Contractor's performance

1.18 Contracting Officer’s Representative (COR)- A COR will be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions: ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.

1.19 Conduct of Personnel- The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or if they are found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agents.

1.20 Contractor Personnel Identification- Contractor personnel shall be easily identifiable through the display of badges or uniform. Contractor employees shall identify themselves by name and company affiliation when answering the telephone and attending meetings. All Contractor correspondence (written, and email display) shall include their company name.

1.21 Security Requirements- Contractor personnel or any representative of the Contractor entering the Government facilities shall abide by all security regulations. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.22 Background Checks- Background checks are required to comply with Presidential Directive HSPD-12 that requires “for unescorted entry into a Federally controlled facility, the individual will have a background investigation on file.” Within ten calendar days of contract award and a new employee being selected for work on this contract, provide a complete list of the name, address, social security number, date of birth, and work phone of each employee engaged in the performance of this contract.

A Federal Background check of all employees that will be in the building working unsupervised is required.

Excessive personnel turnover means more than 3 occurrences within a rolling 12-month performance period.

No more than three background investigations will be conducted within a 12-month period at the Governments expense. Additional background investigations, if necessary, will be at the contractor’s expense, and will be deducted from final invoice of the current line-item period of performance.

1.23 Key Control- If the Contractor is provided with keys or a door access code to allow access to buildings and rooms requiring cleaning, they shall ensure they are not lost or misplaced and are not used by unauthorized personnel. The Contractor shall not duplicate keys. All keys that are provided to the Contractor will require a logged entry, signed signature, and date. Keys shall be retained in possession of the janitorial staff while performing services and returned to the COR prior to contract end date. All keys lost by Contractor’s personnel shall be reported to the COR immediately and shall be replaced at the Contractor’s expense this includes costs associated with re-keying of facility if justified.

1.24 Safety- The Contractor shall provide a copy of the Safety Data Sheet (SDS) for each of the products used to perform services within ten (10) days from the date of award, to be approved by the COR. Once products are approved for use on site, the Contractor shall furnish a copy of the SDS at each location where products are stored. Within ten days of contract award and any changes thereafter.

1.24.1 Reporting Accidents- Report any accident within 24 hours from occurrence to the COR and

CO.

1.24.2 Fire Protection and Prevention- All sweeping compounds, dust cloths and mop treating materials, floor oils and floor treatment materials (exclusive of waxes) shall be products which are free of any spontaneous heating capability. Listings of these products as free of this capability by the Underwriters’ Laboratory Inc. or other qualified nationally recognized testing organization shall be considered as meeting these requirements. The Contractor shall not store combustible supplies including rags, paper, and other like items near possible sources of combustion such as steam pipes, high wattage lamp bulbs, and other like items.

Contractor Requirements

2.0 Technical Requirements / Tasks

2.1 The Contractor shall furnish-

• All necessary supplies and materials (including cleaning supplies, shampoo, spot remover) except those items specified as Government-furnished property.

• All necessary cleaning equipment including but not limited to: scrubbing machine, and vacuum cleaner.

• Equipment shall be commercial size and type customarily used by the janitorial profession and capable of handling sand and gravel brought in by boots. Equipment designed for home use will not meet these specifications. The Contractor's equipment shall be in good repair and able to operate efficiently and safely.

• The CO/COR may inspect the Contractor's equipment, tools, or supplies at any time and direct the removal of any objectionable, improper, inadequate, or unsafe items. These items shall be removed from the job by the Contractor and replaced with satisfactory equipment.

• The Contractor shall provide and maintain a file with copies of MSDS's for all chemical products used under this contract. This file shall be kept in the basement closet and accessible to the COR at all times.

2.2 Main Office Building

To be completed 3 days per week

2.2.1 Wastebaskets shall be emptied, and returned to their initial location, washed as necessary, and lined with garbage bags. Boxes, cans, and papers placed near a trash receptacle and marked "TRASH" shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the outside trash collection container. The blue paper recycling wastebaskets in the work areas shall be emptied once a week. Recycling paper and cardboard shall be placed in the appropriate bin outside of the office. If the exterior bin is not available, paper and cardboard shall be removed from the facility and delivered to a recycling business.

2.2.2 Floors shall be vacuumed or swept clean and damp-mopped to remove dirt. Carpets and carpet runners shall be thoroughly vacuumed to remove all dust, dust balls, dirt, and other debris.

Carpet stains or spots shall be removed by the dry cleaning or dry suds method. All tile and linoleum shall be damp mopped to remove dirt that remains after sweeping or vacuuming. All vinyl mop boards shall be damp mopped as needed. All breakroom area and restroom floors shall be swept clean, free of marks, and damp mopped. All moved items shall be returned to their original and proper position.

2.2.3 All exposed surfaces of bookcases, tables, counter tops, desks, file cabinets, chairs, furniture and windowsills shall be dust-free. Walls, woodwork, and glass surfaces shall be free of smudges and finger marks. All counter, ledge, display surfaces and wall corners shall be kept clean and free of dust and cobwebs.

2.2.4 Business machines, terminals, consoles, plotting boards and equipment of similar nature shall not be dusted.

2.2.5 Toilet bowls, bases and urinals shall be kept clean, free of marks, and disinfected. All stains shall be removed including residue, rust, water deposits, and water rings.

2.2.6 Sink surfaces shall be cleaned of all grease, soap film and dirt. Chrome-plated hardware shall be damp-wiped and polished dry. Abrasive cleaners shall not be used on chromium trim.

2.2.7 Bathroom fixtures & surfaces including walls, doors, stalls, toilet paper dispensers, towel dispensers, and other fixtures shall be kept clean, disinfected, and free of water spots, marks and residue. Abrasive cleaners shall not be used. Mirrors to be kept clean, dry, and free of streaks and residue.

2.2.8 Supplies of toilet paper, paper towels, and liquid soap shall be maintained in the restrooms. Restock shall resupply within one (1) day of being notified.

2.2.9 Drinking fountains and bottle filling stations shall be cleaned and disinfected. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

2.2.10 Cobwebs at all levels shall be removed.

2.2.11 Mats at inside entrances shall be vacuumed. Mats at outside entrances shall be swept clear of all dirt and debris or washed if needed.

2.2.12 Walls, doors, trim, outside of microwave(s) and refrigerator(s) shall be cleaned to remove small areas of dirt, hand smudges, grease stains and friction marks.

2.2.13 Windowpanes of front, side, and rear entryway doors and all adjacent doorway windows inside and outside the building shall be washed, dried, and have a clean, streak free appearance.

2.2.14 General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

2.2.15 Clean Interior Glass/Minors. Clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

The days of work shall be Monday through Friday - Saturday or Sunday can be substituted for Monday – for a total of 3 days a week of cleaning. Weekday cleaning shall take place between the hours of 5pm and 6am AFTER OBTAINING A USDA ID. Weekend cleaning can take place during any hours.

2.3 Wellness Room

To be completed 1 day per week

2.3.1 Wastebaskets shall be emptied, washed as necessary, and lined with garbage bags. Wastepaper and trash shall be deposited in designated containers.

2.3.2 Floors shall be vacuumed clean and damp-mopped to remove dirt.

2.3.3 Showers shall be kept clean, disinfected, and free of water spots, marks, and residue. All floor drain traps shall be free of debris, residue and odors.

2.3.4 Toilet bowls, bases and urinals shall be kept clean, free of marks, and disinfected.

All stains shall be removed including residue, rust, water deposits, and water rings.

2.3.5 Sinks surfaces shall be cleaned of all grease, soap film and dirt. Chrome-plated hardware shall be damp-wiped and polished dry. Abrasive cleaners shall not be used on chromium trim.

2.3.6 Bathroom fixtures & surfaces including walls, doors, stalls, toilet paper dispensers, towel dispensers, and other fixtures shall be washed with disinfectant cleaner. Abrasive cleaners shall not be used. Mirrors to be cleaned with glass cleaner.

2.3.7 Supplies of toilet paper, paper towels, and liquid soap shall be maintained in the restrooms.

2.4 Annual, Semi-Annual and Quarterly Cleaning

2.4.1 To be completed annually (coordinate with the COR)

Carpet Cleaning

2.4.2 To be completed 2 times per year (April and September)

1. Glass to be cleaned inside and outside of all windows including screens. All interior and exterior surfaces of windows, glass doors and entry way doors shall be cleaned to remove streaks, film stains and mineral deposits. Screens shall be dusted or damp-wiped to remove dirt. Window sashes, sills, woodwork around interior glass and other surroundings shall be thoroughly wiped free of drippings and other watermarks.

2. Main Office & Wellness Room - Wash light fixtures inside and out, Remove any insects and cobweb build up. All burned out or defective bulbs and fluorescent tubes shall be reported to the COR.

2.4.3 To be completed 4 times per year (January, April, July, October)

Main Office and Wellness Room

1. Vacuum or dust blinds. Damp-wipe walls moldings and window ledges.

2. High cleaning surfaces above 70 inches shall be cleaned free of obvious dust and cobwebs. This does not include removal of vents, tiles, or other semi-permanent fixtures.

3.0 Definitions

3.1 Acceptable Quality Level (AQL)- The allowable leeway or variance from a standard before the Government will reject the specific service. An AQL does not say that the Contractor may knowingly offer defective service. It implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percent of defective performance does not exceed the AQL, the service will not be rejected by the Government. The Contractor, however, must re-perform the defective service when possible.

3.2 Clean- “Clean” shall be defined as free of dirt, dust, odors, spots, streaks, stains, smudges, film, discoloration, litter, debris, foreign matter, and other residue or evidence of soil. Any maintenance solution or cleaning product residue that is not an air-dry product shall be removed.

3.3 Contracting Officer (CO)- A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

"Administrative Contracting Officer (ACO)" refers to a Contracting Officer who is administering contracts. A single Contracting Officer may be responsible for duties in any or all of these areas. In accordance with 48 CFR chapter 1, Administrative Contracting Officer does not-Require that a duty be performed at a particular office or activity; or Restrict in any way a contracting officer in the performance of any duty properly assigned.

3.4 Contractor- The term Contractor as used herein refers to both the prime Contractor and any sub-contractors. The prime Contractor shall ensure that his/her sub-contractors comply with the provisions of the contract. The term in this contract refers to the prime.

3.5 Contracting Officer’s Representative (COR)- The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

3.6 Disinfect- Cleaning in order to destroy any harmful micro-organisms by application of an approved chemical agent.

3.7 Facility- An establishment, structure, or assembly of equipment designated for a specific function.

3.8 Frequency of Service

3.8.1 Annual- Services performed once during each 12-month period of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

3.8.2 Semi-Annual- Services performed twice during each 12-month period of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

3.8.3 Monthly- Services performed at intervals of 28 to 31 calendar days.

3.8.4 Daily- Services to be performed in intervals in accordance with the PWS.

3.9 Moveable Item- Items that are fifty (50) pounds or less such as chairs, trash receptacles, and any easily movable item.

3.10 Non-Personal Services- The person rendering services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

3.11 Performance Requirements Summary (PRS)- Identifies the key performance indicators of the contract that will be evaluated by the Government to ensure the Contractor meets standards.

3.12 Quality Assurance Surveillance Plan (QASP)- An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the Contractor for each item of the Performance Requirements Summary.

3.13 Quality Assurance (QA)- A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

3.14 Quality Control (QC)- A method used by the Contractor to control the quality of goods and services provided.

3.15 Random Sampling- A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

3.16 Space- An area to receive custodial services, which may or may not be considered a room by common definition. Examples of space are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

3.17 Sub-Contractor- One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the sub-contractor.

4.0 Deliverable / Schedule

The contractor service requirements are summarized as performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Key Deliverables

Item No.

Deliverable / Item Title

Reference Frequency Delivery Format

Due By

1 Bio-based Materials

In accordance with paragraph 1.10

After award and ongoing if changes are made

Via email to COR

Within ten (10) calendar days after contract award and any changes

2 Quality Control Plan

(QCP)

In accordance with paragraph 1.12

After award and ongoing if changes are made

Via email to COR

Within ten (10) calendar days after contract award and any changes

3 Contractor Work Plan

In accordance with paragraph 1.13

After award and ongoing if changes are made

Via email to COR

Within ten (10) calendar days after contract award and any changes

4 Background Checks

In accordance with paragraph 1.22

Prior to Start of Unescorted Performance

Via email to COR

Within ten (10) calendar days after contract award and any changes

5 Safety Data Sheet (SDS)

In accordance with paragraph 1.24

After award and ongoing if changes are made

Via email to COR

Within (10) calendar days after contract award and any changes

6 Reporting Accidents

In accordance with paragraph 1.24.1

After award and ongoing if changes are made

Via email to COR and CO

Within 24 hours of occurrence

7 Contract Manager

In accordance with paragraph 7.1

Prior to Award and if changes are made

Quotation Prior to expiration of solicitation and anytime changes are made.

5.0 Furnished Property

The Government will provide the following items of Government property to the Contractor for use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with the provisions of the "Government Property" FAR clause contained elsewhere in the contract.

The contractor shall notify the COR, or the district Support Services Supervisor (SSS) two weeks in advance of supply depletion to accommodate timely ordering and delivery.

5.1 Government Furnished Property

• Government entry codes necessary for access to areas requiring work under this contract

• Dumpsters for trash and refuse disposal

• Storage space for Contractor-furnished cleaning supplies and equipment

• Utilities to operate equipment and water necessary to complete the work

• Fluorescent tubes and light bulbs

• All personal hygiene restroom supplies (liquid soap, paper towels, 2-ply toilet tissue, plastic garbage bags of varying sizes).

• Keys for paper towel, and toilet paper dispensers shall be kept on site.

• Parking

5.2 Contractor Furnished Property:

The Contractor shall supply ALL supplies, equipment (ex. steam cleaner, vacuum cleaner, cleaning supplies, etc.),

• Cleaning equipment to include, but not limited to brooms, mops, brushes, buckets, and vacuums.

• Cleaners and cleaning products to include carpet shampoo, spot remover, glass cleaner, cleaner for toilets and urinals, cleaner for metal surfaces, and cleaner for counter tops, sinks, and table-tops.

• All Material Safety Data Sheets (MSDS) for all chemicals used in the cleaning of these buildings.

MSDS's shall be given to the COR prior to use.

6.0 Travel

It is the responsibility of the contractor to provide all transportation. All travel related expenses are the responsibility of the contractor and should be reflected in the cost of service.

7.0 Contractor’s Key Personnel

The Contractor shall employ competent and skilled personnel.

7.1 Contract Manager- The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The Contract Manager or alternate shall be available during the Government's regular working hours and shall be available on site within one hour after the Government's regular working hours. The Contractor shall submit the name and contact information of the contract manager in writing to the COR within 7 calendar days of award.

Contractor shall have personnel available to back up the regular janitor in case of personal emergencies or inclement weather.

7.2 Janitorial Staff- The Contractor shall provide a list of qualified employee(s) authorized to work under this contract. The list shall be submitted at time of quotation submission and approved prior to employee(s) working unescorted within the Government facilities (can include experience qualifications: For example, 1-year experience in janitorial services).

8.0 Security Requirements/Hours

Government entry codes necessary for access to areas requiring work under this contract

Contract personnel shall be required to undergo a background investigation and obtain a USDA ID (Lincpass) upon award of contract. USDA training is required as part of this process. After contract is awarded, the COR will refer the contractor to a Forest Service Person Model person to assist them with the Background Investigation and ID process. During this time no unsupervised work may occur. Contractor will need to perform work during normal business hours until all requirements are met for BI and Lincpass procurement.

Contractor employees shall be capable of performing janitorial work. The Contracting Officer may require dismissal of Contractor employees whom they deem incompetent, insubordinate or otherwise objectionable, or whose continued employment they deem contrary to the public interest. The Contractor shall provide adequate supervision of crew to prevent employees from disturbing papers on desks, opening drawers or cabinets, or using telephones provided for official government use. The Contractor or employees shall not bring children or pets to the premises while the work is being performed.

The Contractor is responsible for ensuring the security of all Government property, equipment, materials, records, and data against unauthorized access, loss, or damage during the performance of this contract. In the event the Contractor finds or witnesses any instances of accidents, vandalism, attempted break-ins, signs of attempted break-ins, or suspicious persons, the Contractor shall notify the CO/COR and law enforcement immediately.

The Contractor shall be responsible for safeguarding all Government property. At the end of each work period, all Government facilities, equipment, and materials shall be secured. All buildings will be locked and unlocked by the Government. However, the Contractor shall double check all doors nightly. Fans in bathrooms, portable air conditioners, and other like conveniences shall be turned off. Night lighting as designated by COR shall be left on.

The Contractor shall not attempt to reconnect any computer wiring that was disturbed or disconnected during cleaning activities. Rather leave a note on the desk making the person aware of what happened.

The Government will allow the Contractor access to the areas to be cleaned. If the access is limited for any reason the Contractor will not be responsible for cleaning that area. The Contractor shall let the COR know immediately or the next day when access is denied.

The Contractor shall prohibit the use of keys or door codes issued by the Government by any persons other than the contract employees. The Contractor shall not duplicate any keys issued by the Government and shall immediately report to the CO any occurrences of lost or duplicated keys. In the event keys are lost or duplicated, the Contractor may be required to re-key or replace the affected lock(s) without cost to the Government. The Government may, at its option, replace the affected lock(s) or perform re-keying. Cost of such work shall be deducted from the Contractor's payment.

9.0 Performance Requirement Summary

• The Government will perform periodic review of the Contractor's Quality Control Procedures, Plan, Inspection Reports, and customer comments.

• Quality Assurance Inspections will be made by random sampling or entire inspection of the work and follow-up of customer comments. When validating customer comments, the possible cause of unacceptable performance will be determined. If any Government action or lack of action was the cause, the complaint is not valid, and deficiencies shall not be counted against the Contractor.

• Periodic means one (1) review each month but may be done more frequently if necessary.

• Work that does not meet the contract requirements will be brought to the Contractor's attention.

Repetitive or continuous failure to meet contract requirements may result in a quality adjustment to payment or the Contractor's right to proceed may be terminated.

• Quality Assurance. The government will periodically evaluate the Contractor's performance in accordance with the Quality Assurance Surveillance Plan.

• Government Remedies. The Contracting Officer shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items, for Contractor's failure to perform satisfactory services or failure to correct non-conforming services.

• Payment deduction is generally a remedy for non-performance, not as an incentive. Non-Monetary incentives may include award term contract arrangement (contractor is awarded periods of performance) or Past Performance for quality level of performance (CPARS).

Performance Objective

Required Task or Deliverable

Performance Standard Method of Surveillance

Negative Incentive for NOT meeting the

Task

Example PWS Item para. 2.2 Janitorial Services- Daily.

All Solid areas shall be clean, & free of dust.

Trash shall be removed.

Sinks & water fountains will be clean with no residue.

95% acceptability, as described herein.

Periodic inspections, random observations, Not to exceed 5 customer complaints/mo.

Reduce contract price to reflect the reduced value of the services performed and/or rework required within 24 hours.

PWS Item para. 2.2.2

Carpets shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. There shall be no areas of deterioration or fuzzing.

95% acceptability, as described herein.

Periodic inspections, random observations, Not to exceed 5 customer complaints/mo.

Reduce contract price to reflect the reduced value of the services performed and/or rework required within 24 hours.

PWS Item para. 2.2.2

Floors shall be clean, free of dirt and stains with no wax build-up.

Floors will have high sheen appearance.

95% acceptability, as described herein.

Periodic inspections, random observations, Not to exceed 5 customer complaints/mo.

Reduce contract price to reflect the reduced value of the services performed and/or rework required within 24 hours.

PWS Item para. 2.4.2

Windows inside and outside shall be clean, with no streaks

95% acceptability, as described herein.

Periodic inspections, random observations, Not to exceed 5 customer complaints/mo.

Reduce contract price to reflect the reduced value of the services performed and/or rework required within 24 hours.

PWS Item para. 2.3.6

Toilets shall be cleaned from scale build up and stains

95% acceptability, as described herein.

Periodic inspections, random observations, Not to exceed 5 customer complaints/mo.

Reduce contract price to reflect the reduced value of the services performed and/or rework required within 24 hours.

Deliverables / Schedule This contract consists of a Base year:

(December 1, 2026 –November 30, 2027)

Four additional Option Years are included:

(December 1, 2027 – November 30, 2028) (December 1, 2028 – November 30, 2029) (December 1, 2029 – November 30, 2030)

(December 1, 2030 – November 30, 2031)

Item No Description Units Quantity 0001 Main Office and Wellness Room Month 12 0002 Carpet Cleaning (Coordinate with COR) Each 1 0003 Window/Glass/Screen Cleaning, Light Fixture Cleaning.

To be paid as completed (April & September) Each 2

0004 Blind Cleaning, Damp Wipe Moldings & Window Ledges, High Cleaning. To be paid as completed (January, April, July, October)

Each 4