Attachment K - Past Performance Questionnaire.docx

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Attached to
L099--On-Site Inscription Services at Quantico and Culpeper NCs - MPS
Solicitation number
36C78626Q0124
Issued by

About this file

This is a Past Performance Questionnaire template for evaluating contractor performance on behalf of the Department of Veterans Affairs (VA) National Cemetery Administration in connection with solicitation 36C78626Q0124 for On-Site Inscription Services at Quantico and Culpeper National Cemeteries.

Offerors must arrange for past performance evaluators to complete and submit this questionnaire directly to Weston.Worsham@va.gov and Patara.Mcdonald@va.gov no later than October 20, 2026 at 10:00 a.m. CST. The form requires evaluators to rate contractor performance across 18 criteria using a five-tier scale (Outstanding, Above Average, Satisfactory, Marginal, or Unacceptable), covering compliance with contract requirements, timeliness, labor and safety standards, management effectiveness, personnel practices, quality control, flexibility, reliability, responsiveness, cure notices or terminations, customer satisfaction, invoice accuracy, professionalism, and responsiveness to requests. Evaluators must provide additional remarks if any rating is Marginal or Unacceptable, and answers to yes/no questions regarding cure notices, willingness to re-award, customer satisfaction, problem notification, invoice accuracy, professionalism, prompt response, and contract expectation fulfillment. Completed surveys must be returned directly by evaluators and marked as Source Selection Sensitive, with evaluator names protected in accordance with Federal Acquisition Regulation 15.506.

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Attachment K – Past Performance Questionnaire Past Performance Information

OFFEROR INSTRUCTIONS: A separate record must be completed for each Past Performance Information and Survey. Offeror must directly send to the evaluator, requesting they complete and return as indicated on the attached Past Performance Survey, no later than, 20 October 2026 at 10:00 a.m. CST to Weston.Worsham@va.gov and Patara.Mcdonald@va.gov. Further, Offeror must either include a copy of each requested Past Performance Information page or provide the same information on a separate document with quote submission.

Name of Offeror being evaluated:

Address of Offeror:

Contract Details (i.e. Contract #/ Delivery or Task Order #, Title, Location, etc)

Evaluator’s Full Name:

Evaluator’s Position held or function in relation to project:

Evaluator’s Company/Organization Name, Address and Phone number:

Evaluator’s email address:

Please complete and return to: Weston.Worsham@va.gov and Patara.Mcdonald@va.gov No Later Than: 20 October 2026, at 10:00 a.m. CST

Past Performance Survey

Reference Instructions: The Department of Veterans Affairs is considering the Offeror listed above for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Federal Acquisition Regulation (FAR) 15.506 prohibits the release of the names of the individuals providing reference information about the Offeror’s past performance. Survey should be completed by the evaluator and returned to Weston.Worsham@va.gov, no later than the above date.

Please evaluate the Past Performance using only the following ratings without variation. If the rating is Marginal or Unacceptable, provide additional information in the appropriate block or in the remarks section of this form.

O = Outstanding = Performance greatly exceeded contract requirements

A = Above Average = Performance exceeded contract requirements

S = Satisfactory = Performance met contract requirements

M = Marginal = Performance met the minimum contract requirements but some material aspects of the contractor’s performance were less than satisfactory.

U = Unacceptable = Performance was poor and/or did not satisfy contract requirements

NOTE: Do not use a color marking pen to circle the response. Best to use a ball point pen (Black or Blue) or electronic means to circle your response .

Describe the services provided to your company/organization?

Length of the Service (Provide dates):

Rate the following questions if the company provided on-site inscription services or similar services. Provide information/comments in the Remarks Section below.
Circle One

Q1. To what extent did the contractor comply with contract requirements?

O A S M U

Q2. How timely was the contractor’s performance?

O A S M U

Q3. How well did the contractor comply with the labor and safety standards?

O A S M U

Q4. Rate the effectiveness of the contractor’s management of the contract?

O A S M U

Q5. Rate the contractor’s personnel management practices.

O A S M U

Q6. Quality Control: Rate the overall quality of contractor’s work.

O A S M U

Q8. What extent was contractor flexible in responding to changing needs?

O A S M U

Q9. To what extent was the contractor reliable?

O A S M U

Q10. To what extent was the Contractor responsive to technical directions?

O A S M U

Q11. Have any cure notices, show cause letters, suspension of payment, or termination been issued? If yes, explain on the following page.

Yes No

Q12. Would you award another contract to this contractor? If no, explain on the following page.

Yes No

Q13. Was the customer satisfied with the service provided? If no, explain on the following page.

Yes No

Q14. To what extent did contractor notify you of problems of potential issues?

O A S M U

Q15. Did the Contractor submit accurate invoices during the performance period?
Yes No
Q16. Was the contractor professional and courteous in its interaction with you?
Yes No
Q17. Did the contractor respond promptly to requests?
Yes No
Q18. Did the contractor meet all expectations under the contract?
Yes No

Past Performance Survey – Remarks Section

Evaluator’s Additional Remarks regarding services:

Signature of Evaluator: Date of Evaluation:

Print Name of Evaluator:

Please email scanned copy directly to Weston.Worsham@va.gov and Patara.Mcdonald@va.gov.

DO NOT return survey to the company you are evaluating.

Source Selection Sensitive IAW FAR 2.101 and 3.104

File details come from the government source that posted it. Updated .