Attachment J-Evaluator Scoresheet.xlsx
XLSX spreadsheet 41 KB Posted
- Attached to
- MyFloridaNet-3 ITN
- Solicitation number
- ITN-16760
- Issued by
- Florida
About this file
This document is an Evaluator Scoresheet for ITN No. DMS-26/27-025 MyFloridaNet-3 Core Services, a competitive procurement by the Florida Department of Management Services. The solicitation seeks a comprehensive technical solution for statewide core network services and infrastructure, with evaluation criteria distributed across multiple service categories and subsections. The technical evaluation encompasses fifteen respondents and allocates a total of 4,175 points across five major sections: Scope of Work/Technical Solution (3,175 points), Performance Measures/Service Level Agreements (250 points), Financial Consequences for Non-Performance (0 points), Migration and Transition Planning (750 points), and ancillary requirements. Key service areas include staffing plans (50 points), prime respondent and subcontractor qualifications (150 points), general requirements (200 points), Wide Area Network Enterprise Security Services (280 points), Universal Service Fund compliance (50 points), Core Functionality and Related Services (420 points), Access Service Statewide WAN (300 points), Daily Operational Management and NOC services (400 points), Customer Premises Equipment management (100 points), Remote Access/Centralized VPN (275 points), SD-WAN capabilities (250 points), SASE implementation (100 points), Cloud Transport services (150 points), and Project Management (150 points).
The scoresheet reflects a structured evaluation methodology in which all subsection responses are valued equally, with certain requirements designated as "Read and Comply" (R&C) or "No Response Required" (NR), indicating whether responses must meet threshold standards or are informational only. The evaluation focuses extensively on the contractor's ability to manage migration from MyFloridaNet-2 to MyFloridaNet-3 (750 points), including readiness planning, site migrations, staffing resources, knowledge transfer, project management deliverables, communication strategies, and connection testing protocols. The procurement emphasizes operational excellence through comprehensive Network Operations Center capabilities, security operations center functions, SLA performance monitoring, enterprise security services including firewalls and DDoS protection, and infrastructure design supporting high availability and reliability. No information regarding pricing, contract term, renewal options, award date, or incumbent contractor status is contained within this evaluation scoresheet.
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Sheet1
| ATTACHMENT J - EVALUATOR SCORESHEET ITN No. DMS-26/27-025 MyFloridaNet-3 Core Services | Evaluator | ||||||||||||||
| Statement of Work Section/ Subsection Number and Description | RESPONDENT 1 | RESPONDENT 2 | RESPONDENT 3 | RESPONDENT 4 | RESPONDENT 5 | RESPONDENT 6 | RESPONDENT 7 | RESPONDENT 8 | RESPONDENT 9 | RESPONDENT 10 | RESPONDENT 11 | RESPONDENT 12 | RESPONDENT 13 | RESPONDENT 14 | RESPONDENT 15 |
| All subsection responses are valued equally . R&C are Read and Comply; NR are No Response Required | ||||||||||||||||||
| SECTION 1.0 | Introduction and Definitions | Points Per Section | st | |||||||||||||||
| 1.1 | Introduction | NR | ||||||||||||||||
| 1.2 | Definitions | NR | ||||||||||||||||
| SECTION 2.0 | SCOPE OF WORK (TECHNICAL SOLUTION) | 3175 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.1 | Staffing Plans | 50 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.1.1 | Overall Staffing Plan | |||||||||||||||||
| 2.1.2 | Staffing - Local Service Availability | |||||||||||||||||
| 2.1.3 | Contractor Staffing Responsibilities | |||||||||||||||||
| 2.1.4 | Ensuring Sufficient and Qualified Staff | |||||||||||||||||
| 2.1.5 | Support Staffing | |||||||||||||||||
| 2.2 | Qualifications for Prime Respondent and Subcontractors | 150 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.2.1 | Business Proposal | |||||||||||||||||
| 2.2.2 | Ability to Perform – Business Focus | |||||||||||||||||
| 2.2.3 | Ability to Perform – Technical Focus | |||||||||||||||||
| 2.2.4 | Dispute History | |||||||||||||||||
| 2.2.5 | Experience for Enterprise Service Contracts | |||||||||||||||||
| 2.2.6 | Business Qualifications | |||||||||||||||||
| 2.3 | General Requirements | 200 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.3.1 | Use of Manufacturer’s Descriptive Text | R&C | ||||||||||||||||
| 2.3.2 | Subcontracting Requirements | R&C | ||||||||||||||||
| 2.3.3 | Flexibility to Quickly Modify Services | |||||||||||||||||
| 2.3.4 | Service Testing Requirements | R&C | ||||||||||||||||
| 2.3.5 | Operational and Contractual Oversight Role | R&C | ||||||||||||||||
| 2.3.6 | Training on MFN-3 Technologies, Tools, and Services | R&C | ||||||||||||||||
| 2.3.7 | Administrative Support and Technical Refresh | |||||||||||||||||
| 2.3.8 | Support for Team Collaboration Tool | |||||||||||||||||
| 2.3.9 | Inspection Process | |||||||||||||||||
| 2.3.10 | Logging by Default | |||||||||||||||||
| 2.3.11 | Operational Meetings | R&C | ||||||||||||||||
| 2.3.12 | Surcharges and Fees | R&C | ||||||||||||||||
| 2.3.13 | Naming Conventions | R&C | ||||||||||||||||
| 2.3.14 | Network Time Service | |||||||||||||||||
| 2.3.15 | Continuity of Operations Plan | |||||||||||||||||
| 2.3.16 | Growth Planning | |||||||||||||||||
| 2.3.17 | Multi-Factor Authentication | R&C | ||||||||||||||||
| 2.3.18 | Vendor Access to Sites | R&C | ||||||||||||||||
| 2.3.19 | SUNCOM Service Integration | R&C | ||||||||||||||||
| 2.4 | Wide Area Network Enterprise Security Services | 280 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.4.1 | Enterprise Firewall | |||||||||||||||||
| 2.4.2 | General Description - Operational Aspects of the Wide Area Network Enterprise Security Service | |||||||||||||||||
| 2.4.3 | Security Operations Center (SOC) | |||||||||||||||||
| 2.4.4 | Enterprise Security Information Event Manager Tool | |||||||||||||||||
| 2.4.5 | Authentication Service | |||||||||||||||||
| 2.4.6 | Assisting DMS in its Efforts Related to Security Compliance Audits, Training, and Awareness | R&C | ||||||||||||||||
| 2.4.7 | Operational and Security Review of Logs and Interpretation of Traffic Flows | R&C | ||||||||||||||||
| 2.4.8 | Security Logging Functionality and Review Strategies | |||||||||||||||||
| 2.4.9 | Proactive and Reactive Security | |||||||||||||||||
| 2.4.10 | Denial of Service and Distributed Denial of Service Protection as a Service | |||||||||||||||||
| 2.4.11 | Attack Types | |||||||||||||||||
| 2.4.12 | Individual IP Address Granularity and Maintaining Those Addresses | R&C | ||||||||||||||||
| 2.4.13 | Denial of Service Customer Profile | R&C | ||||||||||||||||
| 2.4.14 | Real-time Access to a Robust Reporting Dashboard (Customer Portal) | |||||||||||||||||
| 2.5 | Universal Service Fund | 50 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.5.1 | Universal Service Fund Introduction | R&C | ||||||||||||||||
| 2.5.2 | Maintaining Florida’s E-rate Eligibility under MyFloridaNet-3 | R&C | ||||||||||||||||
| 2.5.3 | Service Provider’s Liability for Maintaining Eligibility as a USF Service Provider | R&C | ||||||||||||||||
| 2.5.4 | Eligibility under the USF E-rate program | R&C | ||||||||||||||||
| 2.5.5 | E-rate Experience | 0 | ||||||||||||||||
| 2.5.6 | E-rate Customer Care | R&C | ||||||||||||||||
| 2.5.7 | E-rate Billing | R&C | ||||||||||||||||
| 2.6 | Business Operations-Requirements | 0 | R&C | |||||||||||||||
| 2.7 | Core Functionality and Related Services | 420 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.7.1 | General Core Services Infrastructure Requirements | |||||||||||||||||
| 2.7.2 | MFN-3 Core Services Infrastructure Build-out Plan | R&C | ||||||||||||||||
| 2.7.3 | Description of Proposed Virtual Routing and Forwarding (VRF) Structure(s) | |||||||||||||||||
| 2.7.4 | Management Strategy and Structure | |||||||||||||||||
| 2.7.5 | Core Internet | |||||||||||||||||
| 2.7.6 | Enterprise Quality of Service (QoS) | R&C | ||||||||||||||||
| 2.7.7 | MPLS | |||||||||||||||||
| 2.7.8 | Multicast Functionality | |||||||||||||||||
| 2.7.9 | MFN-3 Services Infrastructure Build-Out Plan Narrative | |||||||||||||||||
| 2.7.10 | Highly Available Highly Reliable Design Characteristics | R&C | ||||||||||||||||
| 2.7.11 | High Availability and High Reliability Strategy for the MFN-3 Core and Infrastructure Services | |||||||||||||||||
| 2.7.12 | Physical Security as a component of High Availability and High Reliability | |||||||||||||||||
| 2.7.13 | Power Supply as a component of High Availability and High Reliability | R&C | ||||||||||||||||
| 2.7.14 | Minimal Convergence Times as a component of High Availability and High Reliability | |||||||||||||||||
| 2.8 | Access Service Statewide Wide Area Network (WAN) | 300 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.8.1 | High Availability and High Reliability Strategy for Acces and Aggregation Services | R | ||||||||||||||||
| 2.8.2 | Statewide Wide Area Network (WAN) Pricing | R&C | ||||||||||||||||
| 2.8.3 | Multiple Paths Support into Core | |||||||||||||||||
| 2.8.4 | End-to-End Integration | |||||||||||||||||
| 2.8.5 | WAN - Underlying Technology and Interconnections with Partner Infrastructures | |||||||||||||||||
| 2.9-2.15 | Services | 250 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.9 | Metropolitan Area Network (MAN) Service | st | ||||||||||||||||
| 2.10 | Point to Point Transport Services | st | ||||||||||||||||
| 2.11 | Offnet Services - Cable Internet | st | ||||||||||||||||
| 2.12 | Offnet Services - Cellular Internet | st | ||||||||||||||||
| 2.13 | Offnet Services - LEO (Low Earth Orbit) Satellite Internet | st | ||||||||||||||||
| 2.14 | Offnet Service - DIA (Dedicated Internet Access) | st | ||||||||||||||||
| 2.15 | Other Available Off-Net Transport Services | |||||||||||||||||
| 2.16 | Daily Operational Management, Tools, and NOC | 400 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.16.1 | Day-to-day Responsibility is Provided by the Services Provider | R&C | ||||||||||||||||
| 2.16.2 | Scope of Operational Management (Operational Support) | R&C | ||||||||||||||||
| 2.16.3 | Network Operations Center | |||||||||||||||||
| 2.16.4 | Services Provider’s Network Operations Center Implementation and Functionality | R&C | ||||||||||||||||
| 2.16.5 | DMS Network Operations Center Oversight Responsibilities | R&C | ||||||||||||||||
| 2.16.6 | Maintenance Notifications and Change Control Processes | R&C | ||||||||||||||||
| 2.16.7 | Proposed Escalation Process | |||||||||||||||||
| 2.16.8 | Effective Operational Management within Logical Partitions | |||||||||||||||||
| 2.16.9 | NMS and Security Tools Access | NR | ||||||||||||||||
| 2.16.10 | Internet Access to Tools | R&C | ||||||||||||||||
| 2.16.11 | Customer Segregated NMS Views | |||||||||||||||||
| 2.16.12 | Sharing Management Tools | R&C | ||||||||||||||||
| 2.16.13 | Special Handling for Public Safety | R&C | ||||||||||||||||
| 2.16.14 | Ticket Classifications Based on Problem Severity | NR | ||||||||||||||||
| 2.16.15 | Ticketing System Requirements | R&C | ||||||||||||||||
| 2.16.16 | Proposed Ticketing System | |||||||||||||||||
| 2.16.17 | Proposed Logging and Archival Process | |||||||||||||||||
| 2.16.18 | Proposed Traffic Analyzer | |||||||||||||||||
| 2.16.19 | Proposed SLA Performance Monitoring Service Functionality | |||||||||||||||||
| 2.16.20 | Proposed Configuration Management System | |||||||||||||||||
| 2.16.21 | Proposed Command Line Interface (CLI), SNMP and other Access Methods | |||||||||||||||||
| 2.16.22 | Proposed Network Management System (NMS) | |||||||||||||||||
| 2.16.23 | Proposed Performance Tools | |||||||||||||||||
| 2.16.24 | Current Tools | NR | ||||||||||||||||
| 2.17 | Customer Premises Equipment – General | 100 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.17.1 | Acquisition and Support Specifications for Equipment Supported Under MFN-3 | R&C | ||||||||||||||||
| 2.17.2 | Authentication, Authorization, And Accounting (AAA) | R&C | ||||||||||||||||
| 2.17.3 | Certified Customer Premises Equipment (CPE) List | R&C | ||||||||||||||||
| 2.17.4 | Certified CPE List Process | R&C | ||||||||||||||||
| 2.17.5 | Bi-directional Forwarding Detection (BFD) | R&C | ||||||||||||||||
| 2.17.6 | Operational Parameters Related to Customer-Managed Router Configuration | R&C | ||||||||||||||||
| 2.17.7 | Services Provider-Managed Configuration Management | R&C | ||||||||||||||||
| 2.17.8 | Virtual Routing and Forwarding (VRF)-Enabled CPE and VRF-lite Configuration Support | R&C | ||||||||||||||||
| 2.17.9 | Customer Premises Equipment Response Requirements | |||||||||||||||||
| 2.17.10 | Customer Premises Equipment Rental Option and Price Protection | R&C | ||||||||||||||||
| 2.17.11 | Return and Removal of CPE | R&C | ||||||||||||||||
| 2.18 | Remote Access -- Centralized Virtual Private Network | 275 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.18.1 | Centralized VPN Service for MFN-3 Remote Access | |||||||||||||||||
| 2.18.2 | Remote Site to Centralized VPN Gateway (LAN-to-LAN VPN) | |||||||||||||||||
| 2.18.3 | Redundancy for the Centralized VPN System Components | |||||||||||||||||
| 2.18.4 | Remote User Access Control Mechanisms | R&C | ||||||||||||||||
| 2.18.5 | Network Address Translation (NAT) | |||||||||||||||||
| 2.18.6 | Installation, Monitoring Trouble Reporting for LAN-to-LAN VPN | |||||||||||||||||
| 2.18.7 | IKE, IPSec Security Association (SA) and SSL Attribute Matrix | |||||||||||||||||
| 2.18.8 | Client to LAN Remote User to Centralized VPN Gateway (Client-to-LAN VPN) | |||||||||||||||||
| 2.18.9 | Client-to-LAN VPN Split-Tunneling and Security Policy Compliance | |||||||||||||||||
| 2.18.10 | Multi-Factor Authentication Requirement | |||||||||||||||||
| 2.18.11 | Username/Password Policy Enforcement | R&C | ||||||||||||||||
| 2.18.12 | Inactivity and Duration Timeouts for Client and Clientless (SSL) Sessions | R&C | ||||||||||||||||
| 2.18.13 | In Case of Emergency (ICE) VPN Accounts | R&C | ||||||||||||||||
| 2.18.14 | Test VPNs for DMS | R&C | ||||||||||||||||
| 2.18.15 | End-to-end Integration Responsibility | R&C | ||||||||||||||||
| 2.18.16 | VPN Customer Migration | R&C | ||||||||||||||||
| 2.19 | VPN to MFN-3 | 50 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.19 | VPN to MFN-3 | |||||||||||||||||
| 2.19.1 | VPN to MFN-3 Monitoring and Operational Management | |||||||||||||||||
| 2.20 | SD-WAN Software Defined Wide Area Network | 250 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.20 | SD-WAN Software Defined Wide Area Network | |||||||||||||||||
| 2.20.1 | Installation, Monitoring Trouble Reporting for SD-WAN | |||||||||||||||||
| 2.20.2 | Contractor Provided SD-WAN CPE Appliance | |||||||||||||||||
| 2.21 | SASE Secure Access Service Edge | 100 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 2.21 | SASE Secure Access Service Edge | |||||||||||||||||
| 2.22 | Cloud Transport | 150 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| 2.22 | Cloud Transport | |||||||||||||||||
| 2.23 | Ancillary Network Services – General | NR | ||||||||||||||||
| 2.24 | Miscellaneous Conditions | NR | ||||||||||||||||
| 2.25 | Project Management | 150 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| 2.18.1 | Project Charter and Project Management Plan | |||||||||||||||||
| 2.18.2 | Project Management Implementation Phase | R&C | ||||||||||||||||
| 2.18.3 | Project Mangement - Guides | R&C | ||||||||||||||||
| 2.18.4 | Project Mangement - Closure | R&C | ||||||||||||||||
| 2.18.5 | Project Managrement Implementation and Migration Plans | R&C | ||||||||||||||||
| SECTION 3.0 | Performance Measures (Service Level Agreements - SLAs ) | 250 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 3.1 | Performance Measures | 250 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 3.1.1 | SLA Criteria | R&C | ||||||||||||||||
| 3.1.2 | Service Credits | R&C | ||||||||||||||||
| 3.1.3 | Performance Monitoring Baseline | R&C | ||||||||||||||||
| 3.1.4 | Scrubbing Alerts | |||||||||||||||||
| 3.1.5 | Dynamic SLAs | R&C | ||||||||||||||||
| 3.1.6 | Timely Credit Determination and the Application of Credits | R&C | ||||||||||||||||
| 3.1.7 | Scrubbing Alerts Production Implementation | |||||||||||||||||
| SECTION 4.0 | Financial Consequences for Non-Performance | 0 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 4.1 | Withholding Payment or Other Remedies | R&C | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| SECTION 5.0 | Migration and Transition Planning (Support Services) | 750 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 5.1 | Migration from MFN2 to MFN-3 | 750 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 5.1.1 | MFN-3 Core Services Readiness Plan | |||||||||||||||||
| 5.1.2 | Migration Plan – Sites and Services | |||||||||||||||||
| 5.1.3 | Migration - Staffing Resource Requirements | |||||||||||||||||
| 5.1.4 | Migration - Knowledge Transfer | |||||||||||||||||
| 5.1.5 | Migration - Project Management Tasks and Related Deliverables | |||||||||||||||||
| 5.1.6 | Migration - Communication Plan | |||||||||||||||||
| 5.1.7 | Migration - Engineering Review | |||||||||||||||||
| 5.1.8 | Migration - Provision Planning | |||||||||||||||||
| 5.1.9 | Migration - Network Operations Center | |||||||||||||||||
| 5.1.10 | Migration - Administrative Services | |||||||||||||||||
| 5.1.11 | Migration - Payment Strategy Connection-By-Connection | R&C | ||||||||||||||||
| 5.1.12 | Migration - Connection Testing Period with Fall Back Option | R&C | ||||||||||||||||
| 5.1.13 | Migration - Special Construction | R&C | ||||||||||||||||
| 5.2 | Transition between MFN-2 and the Successor Contract | NR | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| Technical Evaluation | Technical Evaluation | 4,175.00 | st | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Evaluator's Name
Date
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