Attachment J.03_QASP.docx

Quality Assurance Surveillance Plan For Naval Surface Warfare Center Port Hueneme Division

(NSWC PHD)

Integrated Lifecycle Sustainment and Depot-Level Repair

Quality Assurance Surveillance Plan

1 Objective

The objective of this contract is to optimize lifecycle support for systems, ensuring they consistently meet the needs of the NSWC PHD while managing the total cost of ownership. This includes providing research, development, testing, evaluation, and in-service engineering support across combat, unmanned, surface ship, and information systems. The goal is to maintain system functionality, reliability, and performance through ongoing maintenance, upgrades, and modifications, adapting to evolving requirements. Depot-level repair will address complex issues and improve system performance, while continuous monitoring and design improvements will refine maintenance strategies. Ultimately, effective lifecycle management and depot-level repair will enhance operational efficiency, reduce costs, and promote environmental sustainability.

2 Mission

The mission of NSWC PHD is to provide comprehensive lifecycle sustainment and depot-level repair services for a wide array of systems and platforms, including CG Class Cruisers, CVN Class Carriers, DDG 51 and DDG 1000 Class Destroyers, Frigate Class Ships, Submarines and Guided Missile Submarines, Mine Countermeasures and Patrol Craft Class ships, and various amphibious platforms. Support also extends to shore sites, service schools, and U.S. Naval facilities, both within Continental United States and outside the Continental United States.

3 Purpose

This Quality Assurance Surveillance Plan (QASP) is a government-developed document used by the Government during contract execution to promote quality assurance. The QASP establishes procedures on how the Government will assess and inspect the contractor’s performance. Specifically, it details the process for the continuous oversight process regarding:

· What will be monitored;

· How monitoring will take place;

· Who will be conduct the monitoring; and

· How monitoring efforts and results will be documented.

The contractor is responsible for implementing and delivering performance that meets contract standards using its quality control plan. The QASP provides the structure for the Government's surveillance of the contractor's performance to assure that quality services are secured. It is the Government's responsibility to be objective, fair, and consistent in evaluating contractor performance.

The QASP is not intended to duplicate the contractor's quality control plan. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance. The Government may provide a copy of the QASP to the contractor to facilitate open communication. In addition, the QASP recognizes that unforeseen or uncontrollable circumstances might occur that are outside the control of the contractor. The QASP should ensure early identification and resolution of performance issues to minimize impact on mission performance.

4 Authority

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provides for inspection, acceptance and documentation of the service called for in the contract. This acceptance is to be executed by the Procuring Contracting Officer (PCO) and/or the contract appointed Contracting Officer’s Representative (COR).

5 Roles and Responsibilities

The COR provides primary contract oversight and supports the PCO’s performance assessment activities. The PCO will nominate the COR and ensure the COR is trained before performing any COR duties. Technical Advisors may be utilized to provide feedback to the COR regarding technical matters, performance information, and deliverables. They are not authorized to make any contractual commitments or contract changes.

5.1 PCO

The PCO will ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and safeguard the interests of the United States in the contractual relationship. The PCO will ensure that the contractor receives impartial, fair, and equitable treatment under this contract.

· Assigned PCO: Brady Smith

· Organization: NSWC PHD, 023

· Telephone: (805) 330-0408

· Email: brady.d.smith10.civ@us.navy.mil

5.2 COR

The COR is responsible for providing continuous technical oversight of the contractor's performance and will accurately document the contractor's performance in the monthly status reports. The COR is responsible for reporting early identification of performance problems to the PCO. The COR will submit an annual performance assessment in the Contractor Performance Assessment Reporting System (CPARS). The COR is not authorized to make any contractual commitments or contract changes.

5.3 Other Government Personnel and Technical Advisors

The COR may utilize government personnel and Technical Advisors to assist with reviewing contractor’s technical/data deliverables, monitor contractor’s schedule and technical compliance, provide performance assessment inputs, provide technical advice and define requirements, including development of Technical Instructions.

5.4 Contractor Program/Project Manager

The contractor's Program/Project Manager will serve as the contractor representative for this contract.

6 Performance Requirements and Method of Surveillance

This section describes the requirements for this effort. The following subsections provide details of various considerations on this effort.

6.1 Contract Surveillance

The goal of the QASP is to ensure that contractor performance is effectively monitored and documented. The COR is expected to have professional, non-adversarial relationships with the PCO, Technical Advisors, and the contractor, which enables positive, open, and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of contractor performance against contract requirements. The COR uses the methods contained in this QASP to ensure the contractor follows contract requirements. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor's performance. Additionally, this QASP is based on the premise that the contractor, not the Government, is responsible for management and quality control and quality assurance actions to successfully meet the terms of the contract.

The COR will monitor the contractor’s performance regarding trafficking in persons such that non-compliance with Federal Acquisition Regulation (FAR) clause 52.222-50, Combating Trafficking in Persons in accordance with Defense Federal Acquisition Regulations Subpart 222.17. The COR will provide the PCO, via email, any information indicating that the contractor, a contractor employee, a subcontractor, or a subcontractor employee has failed to comply with the requirements of the clause at FAR 52.222-50 within one (1) business day of discovery.

6.2 Surveillance Approach

The nature and complexity of the requirements demand for the Government to frequently engage with the contractor during contract performance. Therefore, the COR will track, monitor, and evaluate the contractor’s performance by:

· Holding regular meetings (both internal to the Government and with the contractor);

· Reviewing invoices to monitor monthly labor hours and costs and travel and material expenditures;

· Reviewing and approving deliverables; and

· Soliciting routine feedback from management, Technical Advisors, and other technical personnel regarding the contractor’s performance.

Following contract award, the COR will commence surveillance of the contractor to ensure cost, schedule, and performance requirements are achieved. In evaluating the quality of contractor’s performance, the following performance ratings may be used.

Excellent / Outstanding Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

7 Performance Reporting

Technical Advisors and other government personnel assisting the COR with monitoring contractor’s performance will provide their assessments, issues, complaints, and any other pertinent information via email to the COR.

6.3 Performance Standards and Acceptable Quality Levels

The Performance Standard table outlines the criteria for measuring contractor performance. Performance will be evaluated annually by the Government, and based on the assessment, the contractor will receive either a positive or negative CPARS rating. These ratings may be used in future source selection evaluations.

PERFORMANCE STANDARDS