Attachment J-09 Office Profile Data Points.docx

DOCX document 33 KB Posted

Attached to
U. S. Senate Information Technology Support Contract (ITSC) V Federal contract opportunity
Solicitation number
2025-R-001
Issued by
United States Senate

About this file

This is Attachment J-09 which details the required data points for Office Profiles that must be maintained by the contractor for the U.S. Senate Information Technology Support Contract V.

The attachment specifies that contractors must maintain online profiles for each supported Senate office, including IT environment details and support preferences. Key required data points include: office location information with full postal addresses; points of contact including System Administrators, Administrative Managers, and Technical Representatives; IT architecture details including subnet assignments and COOP plans; special support needs including ADA requirements; remote access preferences and configurations; backup verification dates; and state office preferences including tech briefing preferences and building security requirements. The COR and designees must have online access to these profiles, and the information will be collected collaboratively between the contractor and the Senate Sergeant at Arms (SAA).

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Other files for this federal contract opportunity

Other files attached to U. S. Senate Information Technology Support Contract (ITSC) V, newest first.
File Type Posted
SAA Form 30 - Solicitation 2025-R-001 Amendment 005.pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V Amendment 005.pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V (Redlined) Amendment 005.pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V Amendment 004 (Redlined).pdf PDF
Solicitation 2025-R-001 Amendment 004.pdf PDF
Solicitation 2025-R-001 Amendment 004.pdf PDF
Attachment J-02 US Senate Office Locations (v2).xlsx XLSX spreadsheet
2025-R-001 (RFP) Information Technology Support Contract V Amendment 004 (Redlined).pdf PDF
Attachment J-05 Service Level Agreement with Incentives and Penalties (v2).docx DOCX document
2025-R-001 (RFP) Information Technology Support Contract V Amendment 004 .pdf PDF
Appendix A-2 Representative Hardware List (v2).docx DOCX document
2025-R-001 (RFP) Information Technology Support Contract V (Amendment 003 - Redline Version 4.1.2025).docx DOCX document
Solicitation 2025-R-001 Amendment 003.pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V - Amendment 003 (4.1.2025).pdf PDF
Attachment J-14 Specifications for the Help Desk and Other Work Spaces (Revised 3.14.25).pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V (Amendment 002 - Redline Version 3.14.2025).docx DOCX document
2025-R-001 (RFP) Information Technology Support Contract V (Amendment 002 3.14.2025).pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V (Amendment 001 2.14.2025).pdf PDF
2025-R-001 (RFP) Information Technology Support Contract V (Amendment 001 Redline Version 2.14.2025).docx DOCX document
Appendix A-1 - Past Performance Questionnaire - ITSC V (RFP).pdf PDF
Appendix A-2 Representative Hardware List.docx DOCX document
Attachment J-08 - Senate Standard Hardware Products.pdf PDF
Attachment J-12 Acknowledgement of Receipt AOR Form.pdf PDF
Attachment J-19 Glossary.docx DOCX document
Attachment J-17 Help Desk Statistics.xlsx XLSX spreadsheet
2025-R-001 (RFP) Information Technology Support Contract V (2.10.2025).pdf PDF
Attachment J-07 Senate Standard Software Products.pdf PDF
Attachment J-02 US Senate Office Locations.xlsx XLSX spreadsheet
Attachment J-04 Technical Environment.docx DOCX document
Attachment J-10 U.S. Sergeant at Arms Standard Operating Procedures (SOPS) for Cybersecurity.pdf PDF
Attachment J-14 Specifications for the Help Desk and Other Work Spaces.pdf PDF
Attachment J-20 Section 208 Compliance Certificate.pdf PDF
Attachment J-13 Record of Equipment Transfer.pdf PDF
Attachment J-06 Service Level Agreement Ticket Review Process.docx DOCX document
Attachment J-01 Supported Washington DC Locations.docx DOCX document
Attachment J-18 IT System Consultants.docx DOCX document
Attachment J-03 Inventory of Installed Hardware.pdf PDF
Attachment J-11 Installation Instructions.pdf PDF
Attachment J-05 Service Level Agreement with Incentives and Penalties.docx DOCX document
Attachment J-15 Off-Site vendor procedures.docx DOCX document
Attachment J-16 - Post-Election Office Moves.docx DOCX document
Show all 41

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Text version

Section J - Attachment J – 09 Office Profile Data Points

1. Office Profiles The Contractor shall maintain an online profile of each office including a description of each supported office’s IT environment, support preferences, and any other data that will enable the technicians, particularly in the state, and the Contractor’s management team, to provide the highest quality support possible. (See C.4.8, Office Profiles.)

2. Obtaining the information included in the Office Profiles will be a collaborative effort between the Contractor and the SAA.

3. The COR and/or designees shall have online access to the Office Profiles.

4. The Office Profile data points shall include, but are not limited to, the following.

4.1 Office Location, including room numbers, state locations (include full postal address)

4.2 Points of contact

System Administrator Administrative Manager Technical Representative System Consultant Include alternates with phone numbers

4.3 Name of Constituent Service System

4.4 IT Architecture

Subnet Assigned COOP Plan Type

4.5 Special Support Needs

ADA (Americans with Disabilities Act) needs AOR Signer Preference Follow-up Preference

4.6 Remote Access

Remote Access Preference Remote Access Configuration (e.g., ILO board) Remote Access Authorization

4.7 Backup Verification – Date backups were last verified

4.8 State office Preferences

Tech Briefing Preference State Building Security Requirements

File details come from the government source that posted it. Updated .