Attachment I - Proposed Key Staff~1.docx
DOCX document 134 KB Posted
- Attached to
- central communications system
- Solicitation number
- 25-565IGB-FISAD-B-45047
- Issued by
- Illinois
About this file
This document is an attachment to a Request for Proposal (RFP) issued by the Illinois Gaming Board (IGB) for the procurement of a Central Communication System (CCS). It provides detailed requirements for the key staffing positions that must be included in the offeror's proposal. Three roles are mandatory: Project Manager, Functional Manager, and Technical/Software Configuration/Development Manager. Other required positions include Enterprise Architect, Release/Deployment/Transition Manager, Solution Architect, Data Architecture Manager, Quality & Testing Manager, Communications & Training Manager, Dev/Sec/Ops Engineer, Security Analyst/Engineer, and Technical Help Desk. Offerors must provide details on the relevant experience and qualifications of the proposed staff for each role.
The document specifies the minimum years of experience and other mandatory qualifications for each key position. It also requires offerors to provide project descriptions, relevant experience details, and reference contacts to validate the proposed staff's experience. Resumes are optional. The contract term and any renewal options are not specified in this document.
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STATE OF ILLINOIS
Illinois Gaming Board ATTACHMENT I – Proposed Key Staff Central Communications System Procurement BidBuy Reference Number B45047
State of Illinois RFP V.24.3 1
This document is an attachment to the Request for Proposal (RFP) for the Illinois Gaming Board (IGB), for the procurement of a Central Communication System (CCS). It provides a detailed overview of the Key Staffing Requirements of the CCS RFP.
Offerors should propose the key staff positions to be included in this bid response. The Offeror can propose its own staffing plan, which may include additional or alternate roles which fulfill the State’s required qualifications, based on its proposed solution. Key staff should be assigned full-time to the program. Three (3) roles are mandatory and identified with an asterisk (*) after the role name, see table 1 – Key Staffing below for role details.
Table 1: Key Staffing
| ID |
| Role |
| Description |
Program/Initiative-Level and Exiting-Level
| 1 |
| Project Manager* |
| Work closely with the states project manager. Responsible for oversight of contract activities, including project management components that facilitate planning, schedule management, and status reporting. |
| 2 |
| Enterprise Architect |
| Oversee the implementation of holistic solutions by analyzing client needs and employing critical thinking in the development of architecture specifications, solution intent and the evolution of design, implementation, and testing. |
| 3 |
| Release/Deployment/Transition Manager |
| Responsible for maintaining the release management plan and all code and documentation related to the promotion of releases through all environments. |
Serves as the primary point of contact for communication and coordination of transition-in activities with the State.
System/Solution Level
| 4 |
| Functional Manager* |
| Responsible for the functional capabilities and business processes being automated by the solution. |
| 5 |
| Technical/Software Configuration/Development Manager* |
| Responsible for design and integration of all software components of the system (e.g., application frameworks, middleware, etc.). |
Responsible for the configuration and maintenance of all infrastructure for all environments.
| 6 |
| Solution Architect |
| Responsible for the overall design and integration of the business and technical components of the systems. |
| 7 |
| Data Architecture Manager |
| Responsible for ensuring the data is structured and managed in a way that fully supports all the operational, analytics and interface aspects of the solution. |
Responsible for coordination and management of all data management and database administration work.
Leads the data conversion strategy including the management and conversion of data to support transition during phases of implementation.
| 8 |
| Quality & Testing Manager |
| Responsible for reviewing and monitoring Offeror work for process, deliverables, code and overall quality. Ensures measures are taken by the Offeror for continuous quality improvement. |
Responsible for ensuring good structure and processes are developed and implemented around testing including automated testing and test data. Oversees the Offeror testing team and support of a UAT team.
| 9 |
| Communications & Training Manager |
| Responsible for supporting the State with organizational change management and to develop end user communications and training including, but not limited to: guides, desk references, and application wizards. Coordinate with State and facilitate classroom-based training for the staff to ensure consistent system understanding between State and Offeror staff. |
| 10 |
| Dev/Sec/Ops Engineer |
| Responsible for automating delivery processes, maintaining the continuous integration and continuous deployment (CI/CD) pipeline, and integrating security at every phase of the software development life cycle, from initial design through integration, testing, deployment, and software delivery. |
| 11 |
| Security Analyst/Engineer |
| Responsible for security of the solution including the application of all required State and federal security and privacy standards across the Solution. |
| 12 |
| Technical Help Desk |
| Responsible for providing first-line support and technical assistance to end users experiencing difficulties with hardware, software, networking, and other computer-related technologies. Handle support requests and incidents through tickets, email, and phone, ensuring rapid resolution of problems and high levels of user satisfaction. |
Attachment I – Proposed Key Staff
STAFF RESUME TABLE
The Offeror should populate the below with the staff member(s) assigned to each mandatory role. These tables are to include each staff member’s prior work. For mandatory roles where the Offeror wishes to assign more than one member of staff to share the responsibilities described above, repeat each of the below forms and in the Role field, describe the component each staff member will be responsible for. If responsibilities are to be further divided, repeat each form with same description of role with a numeric suffix (i.e., Solution Architect 1, Solution Architect 2, etc.). Each Project Description, Relevant Experience Description and Reference Contact should be tied together with a lowercase letter (add “b,” “c,” etc. as necessary). Provided here are “a” and “b,” and subsequent sections (“c” onwards) are to be added based upon breadth of prior work within the last five years. Resource resumes are optional. Reference contacts should be able to validate the experience provided.
Project Manager*
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Project Manager* |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
Reference Contact Contact Name, Company Name, Phone Number, and Email
| 1 |
| Shall have at least two (2) years working in the industry implementing a similarly proposed Solution, including serving as the project manager for at least one (1) implementation. |
| a. |
| Company Name: |
| a. |
| Role: |
| a. |
| Contact Name: |
Project Name:
Company Name:
Description of relevant experience:
Phone Number:
Time Period:
Email:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
| b. |
| Contact Name: |
Project Name:
Company Name:
Description of relevant experience:
Phone Number:
Time Period:
Email:
Percentage of Time:
Total Duration:
Enterprise Architect Offeror Name:
Proposed Staff’s Name:
| Role: |
| Enterprise Architect |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 2 |
| Should have a minimum of five (5) years’ experience with managing business, information, and technology architecture for large initiatives. Gaming architecture planning experience is highly desirable. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Release/Deployment/Transition Manager
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Release/Deployment/Transition Manager |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 3 |
| Should have at least three (3) years’ experience with leading change and release management with projects of similar size and complexity. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Functional Manager*
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Functional Manager* |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
Reference Contact Contact Name, Company Name, Phone Number, and Email
| 4 |
| Shall have at least two (2) years working in the industry implementing a similarly proposed Solution and have served as the lead consultant for at least one (1) implementation. Prior experience with facilitating and developing planning sessions, test plans, test scripts, and test cases to ensure adherence to detailed functional requirements. |
| a. |
| Company Name: |
| a. |
| Role: |
| a. |
| Contact Name: |
Project Name:
Company Name:
Description of relevant experience:
Phone Number:
Time Period:
Email:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
| b. |
| Contact Name: |
Project Name:
Company Name:
Description of relevant experience:
Phone Number:
Time Period:
Email:
Percentage of Time:
Total Duration:
Technical/Software Configuration/Development Manager*
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Technical/Software Configuration/Development Manager* |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
Reference Contact Contact Name, Company Name, Phone Number, and Email
| 5 |
| Shall have at least two (2) years working in the industry implementing a similarly proposed Solution and have served as the lead consultant for at least one (1) implementation. |
| a. |
| Company Name: |
| a. |
| Role: |
| a. |
| Contact Name: |
Project Name:
Company Name:
Description of relevant experience:
Phone Number:
Time Period:
Email:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
| b. |
| Contact Name: |
Project Name:
Company Name:
Description of relevant experience:
Phone Number:
Time Period:
Email:
Percentage of Time:
Total Duration:
Solution Architect
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Solution Architect |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 6 |
| Should have a minimum of three (3) years’ experience with managing solution architecture, IT operating systems, development, infrastructure. Security, architectural design, deployment, testing and software development. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Data Architecture Manager
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Data Architecture Manager |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 7 |
| Should have at least three (3) years’ experience managing data architecture and commercial-grade large scale database environments and systems (such as SQL, ORACLE, Db2 in an enterprise environment). Experience performing/overseeing data cleansing, conversion is preferred. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Quality & Testing Manager
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Quality & Testing Manager |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 8 |
| Should have at least three (3) years’ experience with leading quality assurance teams, testing methodologies, and implementing continuous quality improvement programs. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Communications & Training Manager
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Communications & Training Manager |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 9 |
| Should have at least two (2) years’ experience with organizational change management, communications leadership, and developing and facilitating online and classroom-based training and materials for adults in IT applications. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Dev/Sec/Ops Engineer
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Dev/Sec/Ops Engineer |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 10 |
| Should have at least three (3) years’ experience with Application Security and setup of Continuous Integration and Continuous Deployment infrastructure, tools and capabilities. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Security Analyst/Engineer
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Security Analyst/Engineer |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 11 |
| Should have at least three (3) years’ experience with NIST/FIPS/FISMA/SOC 1 Type 2/ SOC 2 security requirements. Possession of Certified Information Security System Professional Certification is highly preferred. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
Technical Help Desk
Offeror Name:
Proposed Staff’s Name:
| Role: |
| Technical Help Desk |
MQ
| Mandatory Qualifications |
| Project Description |
Company Name, Project Name, Time Period (MM/DD/YY — MM/DD/YY), and% of time Relevant Experience Description Staff’s role and description of the relevant experience on the project(s).
| 12 |
| Should have at least three (3) years of experience with Technical Help Desk Support and Process. |
| a. |
| Company Name: |
| a. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
| b. |
| Company Name: |
| b. |
| Role: |
Project Name:
Description of relevant experience:
Time Period:
Percentage of Time:
Total Duration:
END OF ATTACHMENT I — PROPOSED KEY STAFF
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