Attachment_G_-_FY_Org_Chart_23-2024.pdf

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Attached to
Transportation Operator for County Transit Service
Solicitation number
24-P-64AK
Issued by
Volusia County, Florida

About this file

The document is an organizational chart for the Votran Mobility Management Team's Fiscal Year 2023-2024 Budget, prepared for Volusia County, Florida. The chart details the organizational structure of the county's public transit system, including reporting relationships, staffing levels, and key positions across various departments such as Operations, Maintenance, Human Resources, and Administration. The organizational chart shows a total of 124 fixed route bus operators and a comprehensive team of managers, supervisors, and support staff across multiple functional areas.

The chart highlights several notable organizational reporting structures, including the HR Manager serving as the EEO Officer with direct reporting to the General Manager, and the Safety Training and Security Officer having direct reporting responsibilities to the General Manager for Public Transportation Agency Safety Plan (PTASP) and Safety Management System (SMS) matters. The document indicates full-time and part-time positions across departments, with key roles including Operations Manager, Maintenance Director, Customer Service Manager, IT Specialist, and various levels of bus operators, mechanics, and administrative support staff. The organizational chart is approved by the General Manager, Kelvin Miller, and is part of the fiscal year budget approved by the Volusia County Council.

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Text version

Votran Mobility Management Team

FY 23-2024 BUDGET

**Note - FEDERAL TRANSIT ADMINISTRATION / CIVIL RIGHTS OFFICER FOR EEO DESIGNATION IS TO BE THE HR

MANAGER WITH DIRECT REPORTING TO THE GENERAL MANAGER. ALL EEO INVESTIGATIONS / COMPLAINTS /

TRENDS / REPORTS, ETC. WILL BE REVIEWED AND APPROVED BY THE HR MANAGER THE HR MANAGER JOB

DESCRIPTION INCLUDES THE DIRECT REPORTING TO THE GENERAL MANAGER FOR EEO MATTERS. PER

VOTRAN'S PTASP / SMS, THE SAFETY TRAINING AND SECURITY OFFICER WILL HAVE DIRECT REPORTING TO

THE GENERAL MANAGER FOR ALL PTASP AND SMS RELATED MATTERS. THE SAFETY TRAINING AND

SECURITY OFFICER WILL REPORT TO THE GM FOR ISSUES RELATED TO GENERAL SAFETY, SECURITY, TRAINING, AND EMERGENCY OPERATIONS AND / OR DECLARED STATES OF EMERGENCY MATTERS. THE

SAFETY TRAINING AND SECURITY OFFICER'S JOB DESCRIPTION WILL INCLUDE DIRECT REPORTING

RESPONSIBILITY TO THE GENERAL MANAGER FOR PTASP AND SMS MATTERS.

Contract Compliance Supervisor / Relief Paratransit Supervisor

(1) Full time

Transit Management Contractor General Manager

(1) Full time General Manager

Operations

(1) Full time

Volusia County Volusia County Staff

Passengers, General Public, Citizens of Volusia County, Florida

Operations Scheduler

(1) - Fixed Route / Full time

(2) - Paratransit / Full time

Operations Manager

(2) Full time

Operations Dispatchers

(8) Full time

(1) Part Time (seasonal)

HR Manager EEO Officer

(1) Full time

Bus Operators Fixed Route - As Needed to Make

Service

Paratransit

Call Center Operators

(7) Full time

(4) Part time

Human Resource Supervisor

(1) Full time

Operations Supervisors

(12) Full time

(1) Part Time

HR Assistant

(1) Full Time

Votran Organizational Chart - FY 23/24Budget Approved by County Council

Kelvin Miller, General Manager Date

Paratransit Data Entry Assistant

(1) Full Time

Payroll Manager

(1) Full time

Accountant Specialist

(1) Full Time

Special Transportation Coordinator NTD / Statistical Reporting

(1) Full time Director Maintenance

(1) Full time

Customer Service Manager / Outreach

(1) Full time

Maintenance Trainer

(1) Full time

Transfer Plaza CSR

(1) Full time

Senior Maintenance Supervisor

(1) Full time

Maintenance Supervisors

(4) Full time

(1) Full Time Maintenance Shop Assist

CSR

Compliments/Complaints/Eligibility/

Money Room Back up/ Schedule Delivery

(4) Full time

(1) Part Time

Parts / Data Clerk

(3) Full time

Receptionist

(1) Full time

Mechanics

(4) Master Technicans

(6) A Mechanics

(9) B Mechanics

Service Team

(12) Full time

Utility

(5) Full time

IT Specialist

(1) Full time

Safety/Security/ Training Officer

**PTASP / SMS - Direct reporting to the General Manager

(1) Full time

Administrative Assistant

(1) Full Time Training Operations

Supervisor

(1) Full Time

Transportation Office Assistant (Maint

(1) Full time

Operations Administration Supervisor

(1) Transportation Office

Assistant (Maint / Ops)

(1) Full time

Attachment G - FY Org Chart 23 -2024 Transit Mgmt. RFP 24-P-64AK

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