Attachment_F_-_Business_Requirements.docx

ATTACHMENT F: Business Requirements

Instructions The following business requirements have been identified. For each requirement, provide your response in the Responder Information and/or Description column. Do not include any cost details in your responses in Attachment F. All cost details should be placed in Attachment C: Cost Proposal Sheet. Your response should only include the following unless otherwise noted:

1. For Sections 1-3 indicate how well your product meets each requirement by indicating from the definitions listed below, how or if your solution meets each requirement:

a. Meets: functionality that is readily available and doesn’t require configuration and/or customization before installation or implementation.

b. Can be configured to meet for no cost: functionality that can be created or adapted using built-in tools. To be considered configurable, functionality must be forward compatible with future releases.

c. Can be configured or can be used with a separate module to meet with potential cost: functionality not included in the base off-the-shelf solution but can be added through a separate solution offered by the company. Do not include cost details in this attachment, instead, any additional cost details for these items should be listed in Attachment C: Cost Proposal Sheet.

d. Can be enhanced to meet for cost: functionality not included in the base off-the-shelf solution and functionality that cannot be created using built-in tools (i.e. configured). Do not include cost details in this attachment, instead, any additional cost details for these items should be listed in Attachment C: Cost Proposal Sheet.

e. Does not meet: functionality that your proposed solution cannot provide.

2. For all Sections, describe, in detail, how the proposed solution will meet the requirement within the provided Responder Information and/or Description column. (Yes/No answers are not acceptable). Use the descriptor information provided but do not limit your response to those descriptions. It is intended to provide a starting point.

3. All requirements listed below are essential requirements and must have a response.

Please Note: Not having the feature and/or functionality outlined within the business requirements will not preclude responders from consideration or selection.

Also note that the responders can, and should, describe features in their products that the responder feels MDVA should know about and can add value to the solution. See RFP Section 3. Additional Tasks or Activities for details.

Requirements:

1. Refrigerator monitoring system: MDVA is looking for a system that monitors refrigerator temperatures across multiple locations for food and medical safety.

1.1 MDVA is looking for a system that could be either Network based, Wireless or cloud solution.

Choose option 1. How will your solution meet this requirement?

1.2 System should be able to overcome occasional poor network in certain locations such as basement, far end room of the building.

Choose option 1. How will your solution meet this requirement?

2. Describe how your software works in such scenarios.

1. How will your solution meet this requirement?

2. Describe how your software supports multiple locations.

1.4 MDVA is looking for a system that monitors refrigerator temperature, it doesn’t have to have a temperature control system.

Choose option 1. How will your solution meet this requirement?

2. Describe how your software allows to monitor refrigerator temperature.

2. Describe how your software allows to monitor multiple units

2. Notifications: MDVA is looking for a system that can send notifications when temperature changes

2.1 MDVA would like to receive notifications when temperatures are too high, too low, if no data is available on temperature.

Choose option 1. How will your solution meet this requirement?

2. Describe how your software sends notifications

2. Describe how the software supports text, calls and email notifications.

2.3 MDVA would like to receive notifications with details information such as what is the issue, when it occurred. Also, when the issue has been resolved.

Choose option 1. How will your solution meet this requirement?

2.Describe the capabilities your software in including the details information of the issue.

2. Describe how your software notifies service level issues/notifications.

2. Describe how your software sends notifications based on user group

3. Reports: MDVA is looking for software that can generate reports

2. Describe how your software generated reports.

3.2 MDVA is looking for a software that allows users to customize the report fields.

Choose option 1. How will your solution meet this requirement?

2. Describe how your software generates and customize reports based on needs.

2. Describe how your software allows to download reports based on selection.

4. Installation and maintenance: MDVA is looking for vendor who provides installation and maintenance support

4.1 MDVA would like to know the Installation process provided by the vendor. And estimated time for installations.

1. Describe the process how you can support Installation process.

4.2 Describe how the system is installed to units without an access port for the 3rd party temperature probes.

4.2.1. Describe any variations to the process of installations for commercial versus noncommercial units.

4.2.2. Describe installations process for each of the following: walk in refrigerator units, stand alone refrigerator units and units with both refrigeration and freezer components.

1. Describe the installation process individually

4.3 MDVA would like to know about the Service turnaround time.

1. Describe service turnaround time and Process involved.

4.4 MDVA would like to know about the maintenance process such as ongoing maintenance.

1. Describe how on-going maintenance needs are met.

5. Training: MDVA would like to receive any training that is required to operate the system.