Attachment C PERFORMANCE WORK STATEMENT.pdf

PERFORMANCE WORK STATEMENT

Turf Applications and General Grounds Maintenance Arlington National Cemetery and

U.S. Soldiers’ and Airmen’s Home National Cemetery

1. GENERAL INFORMATION:

Description of Service: This requirement is a non-personal services contract in which the contractor shall provide all personnel, materials, equipment, supervision, and maintenance necessary to ensure that grounds maintenance and improvement services are performed at both the Arlington National Cemetery (ANC) located in Arlington, Virginia, and the U.S. Soldiers’ and Airmen’s Home National Cemetery (USSAHNC) located in Northwest, Washington, D.C . The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Background: ANC is our nation’s most sacred shrine and the final resting place for our most revered military and political leaders. ANC receives four to six million visitors per year - including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world. Approximately 6,000 funerals are conducted yearly – in addition to over 2,000 other ceremonies such as commemorations, wreath ceremonies, and head-of-state visits. These ceremonies and funerals often receive the intense focus of the press and other media. Total acreage of ANC and USSAHNC combined is approximately 639 acres, including the National Park Service land transfer of Memorial Avenue and Memorial for Women in Military (WIMSA) Landscapes (See Technical Exhibit 6). (See outlined in TE 6 depicted in green) with approximately 595 acres of turfgrass. The USSAHNC is small in comparison to the ANC.

However, it is a national shrine and a final resting place for those who have served our nation. USSAHNC is approximately 16 acres and receives visitors and conducts approximately 8 funerals and 4 ceremonies annually.

See Technical Exhibit 6 for the USSAHNC area map. Due to the special significance and public attention both Cemeteries receive, strict adherence to these specifications is essential. Failure to meet specifications will have a negative impact on our nation’s image. ANC topography consists of rolling hills and flatlands dotted by over 9,800 trees, thousands of shrubs and herbaceous plants contained in gardens, and memorial sites and buildings scattered throughout the grounds. USSAHNCs topography is relatively flat, dotted with mature trees, and surrounded by the District of Columbia residential streets.

1.2. Objective: The basic service objective is to maintain the cemeteries’ esteemed grounds with care resulting in aesthetically pleasing turf, care for burial sections, and memorial sites to honor those who have served our nation.

Scope Of Work: The Contractor shall provide all labor, equipment, materials, and supervision of its employees to perform turf and grounds maintenance and improvement services at ANC and USSAHNC, which combined have approximately 667 acres of developed grounds. Services required for both cemeteries include mowing and trimming that includes highly prominent areas; edging; trash, debris and floral pickup and resetting; leaf removal; preparation of special ceremony sites; filling and grading; top-dressing; sodding; snow and ice removal; post-burial care for casketed gravesites; post-burial care for cremated remains; liquid pesticide applications; liquid pesticide spot treatments;

granular pesticide applications; granular fertilizer applications; pH level adjustments/soil amendment applications;

core aeration; dethatching; turf renovation; soil structure repair; hydro-seeding; operating, maintaining, and repairing irrigation systems; spot watering; slit seeding; over seeding; and collecting and submitting soil samples

1.3. Period of Performance: The contract shall be a twelve (12) month base year plus four (4) twelve-month option years.

1.4. General Information

1.4.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. At a minimum, the Contractor shall develop quality control procedures that address the areas identified in “Performance Requirements Summary”. After acceptance of the quality control plan, the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. Quality Control Plan shall be submitted with the Contractor’s proposal.

1.4.2. Quality Assurance: The Government will monitor the Contractor’s performance under this contract using the Quality Assurance Surveillance Plan (QASP). All work performed under this contract will be always subject to inspection by the Government. See Technical Exhibit 8, Performance Requirements Summary.

1.4.2.1. Progress Meetings: The Contracting Officer may require the Site Manager to meet with the Contracting Officer, Contracting Officer Representative (COR), and other Government personnel as deemed necessary.

Written minutes of such meetings may be recorded by the Government and signed by the Site Manager and the Contracting Officer or COR and distributed within five (5) workdays after the meeting. The Contractor may request a meeting with the Contracting Officer or COR when the Contractor believes such a meeting is necessary.

Written minutes of such meetings may be recorded by the Contractor and signed by the Site Manager and the Contracting Officer or COR and distributed within five (5) workdays after the meeting. In either case, if the Contractor does not concur with any portion of the minutes, recorded by the Government or the Contractor, such non-concurrence shall be provided in writing to the Contracting Officer within two (2) calendar days following receipt of the minutes.

1.5.3 Hours of Operation: The Contractor shall, generally, perform work during the hours of 6:00 AM – 4:00 PM Monday through Sunday at ANC. Funerals and ceremonies occur regardless of weather conditions. The Contractor is responsible for obtaining access to all work areas during hours ANC is open to the public – including weekends

– and up to two hours before the Cemetery opens and one hour after it closes or when the Government facility is closed due to local or national emergencies, administrative closings, or similar ANC directed facility closings.

Earlier or later hours are only authorized, through exception, by the COR. Generally, watering and performing gravesite maintenance tasks are permitted on weekends with prior authorization from the COR. Hours of operation for the USSAHNC are between 8:00 AM to 5:00 PM Monday through Friday and closed on Federal Holidays.

1.5.4 Recognized Federal Holidays: The Contractor is required to maintain a minimal crew to cover ceremonies on the holidays listed below, remaining employees are to be allowed the time off. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Year’s Day 1st Day of January Martin Luther King Jr.’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth 19th of June Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October

Veteran’s Day 11th of November Thanksgiving Day 4th Thursday in November Christmas Day 25th of December Inauguration Day As Applicable

1.5.5 Other Than Normal Hours of Operation: The Contractor shall provide personnel support outside the normal hours of operation as required, including holidays, to support the ANC mission. The Site Manager or the Alternate Site Manager shall be available after normal duty hours or on working holidays to serve as the central point of contact for Contractor operations.

1.5.6 Interface with Government Operation: Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.5.7 Place of Performance: The work to be performed under this contract will be performed at ANC and

USSAHNC.

1.5.8 Contract Type: The Government will award a Firm Fixed Price Contract.

1.5.9 Security Requirements: Security Requirements: Contractor personnel or any representative of the Contractor entering Arlington National Cemetery shall abide by all security rules and regulations. Contractor will coordinate with the ANC security office to ensure all Contractor employees have received the appropriate security background checks. The Contractor is solely responsible for processing employees through the Department of Homeland Security e-Verify system and should consult with that agency for any questions. Contractor will receive additional security guidance upon award of contract. The Contractor shall carry passes issued by Arlington National Cemetery for all vehicles entering the Cemetery, whether company-owned or employee-owned private vehicles. The Contractor Site Manager shall maintain a current list of all vehicles and individuals issued such passes.

The Contractor shall ensure all names and social security numbers or Alien Registration Numbers of Contractor personnel performing under this contract are provided to ANC security personnel within 5 days of contract award.

The ANC security office will perform a criminal records check on all proposed contractor employees and provide an approval or disapproval to the contractor within 7 business days. After contract award, the Contractor shall provide the names and social security numbers or Alien Registration Numbers of new/replacement personnel to the ANC security office for approval prior to the proposed new/replacement hire performing on the contract.

1.5.10 Physical Security: The Contractor shall safeguard all Government property provided for Contractor use.

At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.5.11 Search and Seizure: Contractor personnel and property shall be subject to search and seizure upon entering the confines of ANC and upon leaving the confines of ANC.

1.5.11.1 Cemetery Access: The Contractor shall be responsible for ensuring that all personnel authorized to perform work under this contract obtain cemetery access. Within five (5) workdays after contract award, the Contractor shall submit to the Contracting Officer and COR the names of ALL personnel working under this contract. Changes of the Contractor personnel list shall be submitted within 24 hours of the change taking place. All Contractor employees shall have on them at all times a positive, photographic identification.

1.5.12 Gate Access: The Contractor shall establish and implement methods of ensuring that all gate access codes are not revealed to unauthorized persons. The Contractor shall notify the COR when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.13 Key/Lock Control and Reporting: The Contractor shall be responsible for keys/locks provided by the Government. Keys/locks shall not be duplicated by Contractor personnel, nor used by unauthorized Contractor personnel. The Contractor shall develop and implement procedures to ensure that keys/locks issued to the Contractor by the Government are safeguarded. The Contractor developed procedures covering key/lock control shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys/locks by personnel who no longer require access to locked areas. NOTE: All references to keys include codes.

The Contractor shall report any occurrence of duplicated, misplaced, or lost keys/locks to the Contracting Officer and COR within 24 hours after discovery of occurrence and submit a written report to the Contracting Officer by close of business the next workday. The written report shall provide complete details relating to duplication, misplacement, or loss.

In the event a key is duplicated, misplaced, or lost, all locks and keys for that system will be replaced at the discretion of the Government. The Contractor shall reimburse the Government for replacement of locks or rekeying required as a result of keys being duplicated, misplaced, or lost by the Contractor or Contractor personnel. The Contractor shall also reimburse the Government for any government property lost or stolen as a result of unauthorized key duplication, misplaced key, or loss of key by the Contractor or Contractor personnel.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.13.1 Antiterrorism Training: Contractor will ensure all personnel receive Antiterrorism (AT) awareness training prior to contract performance, and annually thereafter. The Contractor may use its own training materials, provided the materials are reviewed and approved by the ANC security office prior to training being conducted; the Government will not be responsible for the cost of developing AT awareness training materials.

Contractor-developed training will include information on identifying and reporting suspicious activity based on the Army's iWatch program. The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training. The Contractor will provide the Government with a report of training completed within 30 days from contract award, and annually thereafter. New employees will receive training prior to performing on this contract, and their training completion will be reported to the ANC security office within 10 days of their starting performance on this contract.

1.5.13.2 Employee Identification Badges: The Contractor shall provide ID badges, if ANC security does not supply ID badges to the Contractor. Each badge shall include, as a minimum, the company name, employee name, a photograph, the contract title, the contract number, and expiration date of the badge. An example of the Contractor-issued ID badge will be provided to the ANC security office for reference.

1.5.14 Conservation of Utilities: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves.

1.5.15 Personnel: The Contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this work statement shall remain employees of the Contractor and will not be considered employees of the Government.

1.5.16 Conflict of Interest: The Contractor shall not employ any person who is an employee of the United States Government or the Department of Defense, either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in Department of Defense (DOD) Joint Ethics Regulation (JER), DOD 5500.7-R.

1.5.17 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S. 1382

(1972), the cemetery Executive Director (who has authority such as an installation commander) has the authority to bar individuals from the cemetery. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.5.18 Special Qualifications: The Contractor is responsible for ensuring all employees possess required state motor vehicle licenses for operating equipment and vehicles used in the execution of this contract. Anyone applying pesticides must be trained and certified in the appropriate pesticide applicator categories by the state of Virginia, District of Columbia, or Department of Defense. A pesticide technician is not a valid substitute for a state or DOD certified pesticide applicator. Use of any chemicals shall meet Environmental Protection Agency (EPA) guidelines, State of Virginia law, and District of Columbia law for licensed applicator requirements and shall not be used without prior review and consent of the COR.

1 . 6 Key Personnel: The Government considers the following positions to be key personnel: Site Manager, Turf Applications Supervisor, Each key personnel position should not overlap roles involving more than one primary role. For example, the Turf Applications Supervisor may not also be supervising tasks that fall under the General Grounds Supervisor when tasks from both areas of responsibility are occurring at the same time. Projected replacement of key personnel must be submitted in writing to the COR and Contracting Officer for approval 30 days prior to a replacement. Resumes are to be provided for each key personnel position.

1.6.1 Site Manager / Project Manager: The Contractor shall provide a Site Manager who shall be responsible for the performance of the work. The Site Manager shall have a minimum of 8 years’ experience in the commercial turf industry (with no less than 6 years’ experience in an installation comparable in scope and complexity to ANC) and a minimum of 5 years’ experience as a direct manager on commercial or public facility comparable in scope and complexity to ANC. The Site Manager shall have extensive knowledge in turfgrass products, advance calculations, equipment calibration, agronomy/turf terminology and methodology, soil science, computer software, etc. that is necessary for preforming job requirements. The name of this person and an alternate who shall act for the Contractor when the Site Manager is absent shall be designated in writing to the Contracting Officer. The alternate Site Manager shall have similar qualifications as the Site Manager, and the alternate can be a key personnel position other than the Site Manager. The Site Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract, and either the Site Manager or his/her alternate will be on job site during normal operation hours. This Site Manager – and in his or her absence, an alternate – shall have a cellular phone so that the COR can call him or her at any time and shall also have an e-mail address which shall be checked for information from the Cemetery prior to 7:00 AM and after 2:00 PM each day Monday through Sunday, as the Cemetery anticipates messaging up to twice daily. The Site Manager is to report daily with the COR prior to 7:00 AM when any work is being performed. Additionally, the Site Manager or an alternate must be available to meet the COR on site within 12 hours’ notice, if requested by the COR. Also, the COR must be informed less than 24 hours in advance, anytime the Site Manager will be offsite for extended periods of time.

1.6.2 Turf Applications Supervisor: Turf Applications Supervisor: An employee provided by the Contractor who is solely dedicated to supervising turf application tasks, which includes pesticide applications, irrigation, fertilizations, hydro-seeding and mulching, aeration, and turf renovation (see Technical Exhibit 10). The Supervisor must have a post high school degree in Turfgrass Management or similar field, with or a minimum of 8 years’ experience in the commercial turf industry (with no less than 4 years’ experience in an installation comparable in scope and complexity to ANC), and a minimum of 2 years’ experience as a direct supervisor on commercial or public facility comparable in scope and complexity to ANC. The Supervisor shall have extensive knowledge in advance calculations, equipment calibration, agronomy/turf terminology and methodology, chemistry, soil science, computer software, etc. that is necessary for performing job requirements. If no such tasks are being performed at a specific time at ANC, this supervisor may assist as the Contractor sees fit with other tasks listed in this PWS. The Supervisor must be either a State of Virginia or DOD certified commercial pesticide applicator The supervisor must be immediately available by cellular phone during application or mixing of any pesticides.

1.7 Employees Covered Under Staffing Plan: The following positions shall be covered under an employee staffing plan to ensure proper training and experience. General Grounds Supervisor, Certified Pesticide Applicator(s), Safety Manager, Quality Control Inspector, Irrigation Specialist, and Crew Leaders/Gardeners.

1.7.1 General Grounds Supervisor: An employee provided by the Contractor who is solely dedicated to supervising general grounds care tasks, which includes mowing and trimming of turf; edging of curbs; refilling, topdressing, seeding, and sodding graves and other areas;

clearing snow and ice from walks, plazas, and steps; performing post-burial care to new gravesites; removing trash, debris, leaves, and floral arrangements; and providing additional clean-up prior to ceremonies. If no such tasks are being performed at a specific time at ANC, this Supervisor may assist as Contractor sees fit with other tasks listed in the PWS. The General Grounds Supervisor must have demonstrated experience as a direct supervisor at a large commercial or public facility comparable in scope and complexity to ANC. The Supervisor shall have a minimum of 8 years’ experience in the commercial grounds maintenance industry, with no less than 5 years’ experience in an installation comparable in scope and complexity to ANC, and a minimum of 3 years’ experience as a direct supervisor on commercial or public facility comparable in scope and complexity to ANC. The Supervisor shall have extensive knowledge of proper equipment operation, advance calculations, grounds maintenance, agronomy/turf terminology and methodology, computer software, etc. that is necessary for preforming job requirements.

1.7.2 Certified Pesticide Applicators / Pest Controllers: Employees provided by the Contractor to perform pesticide mixing or applications, plus other material applications that require precise rates (ex: fertilizer, lime, soil amendments, seed, etc.). The Certified Pesticide Applicators must possess either certification as a Certified Pesticide Applicator from the State of Virginia or Department of Defense. Certified Applicators must be certified in the proper category for applying pesticides to turf / ornamentals / rights-of-way. The Certified Pesticide Applicators must also be certified as a VA Certified Fertilizer Applicator. A pesticide applicator shall have a minimum of 3 years’ experience in commercial turf industry pesticide application in an installation comparable in scope and complexity to ANC, and shall have extensive knowledge of proper equipment operation, equipment calibration, calculations, turf management, etc. that is necessary for preforming job requirements. The Certified Pesticide Applicators shall have a cellular phone or two-way radio so that his or her supervisor can call at any time. The applicators may perform other duties as well as pesticide application, which will include other precision applications.

1.7.3 Safety Manager: The Safety Manager must have demonstrated experience with matters related to safety in grounds maintenance or commercial turf care projects similar in scope and complexity to ANC. This employee must meet the requirements of ANC’s Safety Manager – which in turn are the requirements of the Cemetery, Department of Army, OSHA, and the State of Virginia. It is incumbent upon the Contractor to be familiar with these requirements. Safety involves all actions initiated and/or completed by the Contractor necessary in the performance of the specified work – in a manner that safeguards all ANC visitors, employees, cultural and natural resources, and other public or private property. Actions initiated and/or completed by the Contractor must meet OSHA and State of Virginia legal requirements, right-to-know and hazardous material laws, EPA guidelines, and otherwise follow the ANC and Department of the Army precautions cited or stated in this contract. “Safety” shall also include the Contractor having a safety representative who maintains regular and routine contact with the Safety Manager of ANC and shall also include a written company safety plan. The Safety Manager may perform other duties as well as safety requirements.

1.7.4 Quality Control Inspector: The Contractor shall designate an employee for quality control and shall submit documentation of a monitoring system for assuring all line items are performed according to specification. Responsibilities of this position will include maintaining all quality control related documentation. The Quality Control Inspector shall have a minimum of 5 years’ related experience in Quality Assurance on a commercial or public facility comparable in scope and complexity to ANC. The Quality Control Inspector shall have knowledge in advance calculations, equipment calibration, agronomy/turf terminology and methodology, grounds maintenance operations, computer software, etc. that is necessary for preforming job requirements. This employee shall not be the Site Manager or other Key Personnel.

1.7.5 Irrigation Specialist: The Contractor shall provide an employee to serve as an Irrigation Specialist responsible for troubleshooting, maintaining, modifying, and repairing the various irrigation systems located at ANC. The Irrigation Specialist shall be responsible for setting and maintaining appropriate times on all systems. The Irrigation Specialist may direct others in minor irrigation repairs and above ground irrigation tripod setup. The irrigation specialist shall have a minimum of 8 years’ experience in irrigation operation, maintenance, and installation, with knowledge of all equipment and tools required to repair irrigation lines, valves, controllers, and other irrigation equipment.

1.7.6 Crew Leaders/Gardeners: The Contractor shall provide several employees to serve as leaders in the field to ensure work is accomplished in accordance with the PWS. Crew Leaders will have experience in leading workers in everyday tasks and report to their supervisor. The Crew Leaders shall have a minimum of 8 years’ experience in the commercial turf industry, with no less than 4 years’ experience in an installation comparable in scope and complexity to ANC.

There shall be enough Crew Leaders to cover every day major tasks. All Crew Leaders shall have a cellular phone or two-way radio so that his or her supervisor can call at any time.

1.8 Post Award Conference/Period Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9 Contracting Officer Representative (COR): The COR will be nominated by the requiring activity and appointed by the Contracting Officer by separate letter. A copy of the COR’s appointment letter will also be sent to the awarded Contractor, identifying the designated duties and limitations of the COR. The COR’s designated duties will describe the level of responsibility (inspection only – or inspection and acceptance) and what technical or administrative aspects of the contract are to be monitored. The COR’s oversight responsibilities are not limited to the QASP. Since all listed contract requirements or tasks are expected to be met by the contractor at all times, the COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity, or other legal aspects of the resulting order.

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11 Phase In/Phase Out: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30-day phase in/phase out periods.

During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2: DEFINITIONS & ACRONYMS

2.1. DEFINITIONS:

2.1.1. Backflow Prevention: A device - to be provided by Contractor as an attachment to ANC’s hydrants and water spigots or as an attachment to the Contractor’s water hoses – that prevents any fluid from entering ANC’s hydrants, spigots, pipes, or other water sources. Contractor shall ensure such devices are employed whenever watering, filling water or pesticide mix tanks, or mixing pesticides or any other product with water.

2.1.2. Contract Administrator: The official Government representative delegated authority by the

Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3. Contracting Officer’s Representative (COR): A representative from the requiring activity appointed by the Contracting Officer to perform surveillance and to act as liaison to the Contractor.

2.1.4. Cremate: A ground burial containing reduced remains that would be contained within an urn and assigned for Post-Burial Care.

2.1.5. Cycle: The completion on one unit of work, from beginning to end, that involves a give distance or length of time (For example, picking up all trash once a week, or an edging of all curbs along all Cemetery roads).

2.1.6. Cut: The mowing and trimming of all turf grass within a defined area.

2.1.7. Defective Service: A service output that does not meet the standard of performance associated with it in the PWS.

2.1.8. Deliverable: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.9. First Interment Area: Areas within the burial sections where the government is actively assigning new gravesites and conducting new interments. Includes, but is not limited to, sections 55, 62, 57, 12A, 75, 76, 78, 81 and 83.

2.1.10. General Areas: All burial sections and other developed areas that are not defined as” Highly Prominent Areas”.

2.1.11. Government Furnished Property (GFP) or Government Property (GP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.12. Grounds and Boundaries: All developed land including turf, walks, beds, planter beds, drainage ditches, roads, steps, plazas, and parking lots – except the Visitor Center Parking Lot – within the boundary line of ANC (see Technical Exhibit 6).

2.1.13. Heavily Wooded Areas: Burial Sections 1, 5, 6, 7, 7A, 8, 27, 30, 31, 42, 41, and 48.

2.1.14. Height of Turf: Height, if not readily obvious, shall be determined by the COR (in the presence of the Site Manager) by measuring the height of the turf plants with a yardstick in four locations – randomly selected by the COR – within the burial section or Highly Prominent area in question. The COR will then determine the average height of those measurements.

2.1.15. Highly Prominent Areas: Memorial Amphitheater grounds, Ceremonial Mall, Kennedy Gravesites (Burial Section 45), Tomb of the Unknowns, Old Amphitheater grounds, Taft Gravesite area, Welcome Center Parking Facility grounds, Sir John Dill site, Philip Kearny Gravesite area, Columbarium grounds (1- 13), Coast

Guard Monument, 911 Memorial, Administration Building grounds and parking lots, Welcome Center grounds (including tour bus loading/unloading area), Memorial Ave. and Entrance, MWM and sidewalks, and the buildings 123 and 117 complex as the Welcome Center Parking Garage.

2.1.16. Irrigation Hours: An hour of irrigation consisting of two contract employees working throughout the hour on operating below ground irrigation systems, setting up and operating above ground systems (hoses and/or pipe and irrigation guns), transporting the necessary equipment, adjusting spray heads, identifying broken heads or other leaks, and unclogging spray heads.

2.1.17. Key Personnel: Contractor Personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When Key Personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.18. Leaves: All fallen broad and narrow leaves including conifer needles (e.g., pine, spruce, cedar and fir).

Fruiting bodies such as crabapples, conifer cones, and magnolia seed pods are also included.

2.1.19. Lightly Wooded Areas: Burial Sections 2, 3, 4, 9, 11, 13, 21, 35, 36, 37, 39, 46, 51, 52, and 53.

2.1.20. Non-Cremate: A ground burial containing full-size remains, such as those found in a casket, assigned for Post-Burial Care.

2.1.21. Posting Signs: Industry standard warning signs stating that a pesticide application has been applied.

2.1.22. Performance Work Statement: The PWS is a detailed set of verifiable performance or quality standards for everything the Contractor is required to perform or produce. Performance- based statements of work (referred to as a PWS) are the preferred method of stating needs in terms of performance outputs. A performance-based statement of work structures all aspects of an acquisition around the purpose of the work to be performed and does not dictate how the work is to be accomplished. It maximizes Contractor control of work processes and allows for innovation in approaching various work requirements.

2.1.22. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.23. Quality Assurance: A procedure or set of procedures taken by the Government to ensure that services under development (before work is complete, as opposed to afterwards) meets specified requirements of the

PWS.

2.1.24. Quality Control: A procedure or set of procedures implemented by the Contractor to ensure that the performed service adheres to and meets the requirements of the PWS.

2.1.25. Remaining General Areas: General Areas identified for leaf removal and other tasks that are not included in Heavily Wooded, Lightly Wooded, or Highly Prominent Areas.

2.1.26. Removal: The transport of identified material, such as trash and debris, from the area it w a s found to a place of final repository – such as a dumpster or off the Cemetery grounds.

2.1.27. Trash and Debris: Any item, material or foreign object not permanently attached to or planted within the grounds and boundaries. Items include – but are not limited to – fallen twigs and branches that are under ten (10) inches in diameter at their widest point, paper products, cigarette butts, glass and metal products, plastic and any other synthetic item, plus loose rock and stone three (3) inches in diameter or greater that are not the apparent result of an interment within the past 30 days. Not included are stains, loose soil, smaller stones, or leaves.

Exception: Loose soil, smaller stones and leaves are included when part of blowing off a roadway or walk, and when performing a clean-up prior to a major ceremony.

2.1.28. Turf: All plants – regardless of species – growing on the established grounds and within the boundaries of ANC. Exceptions: Trees and shrubs; any plant growing within tree basins, shrub or flower beds; and any plant growing out of a walk, road, plaza, curb or other structure.

2.1.29. Turf-Type Tires: Tires designed to travel of turf grass with minimal impact and injury. A herringbone styled tire tread, for example, would not be on a turf-type tire.

2.1.30. Windrows of Turf Clippings: Any accumulation of turf clippings which cover or block sunlight from reaching the newly mowed or trimmed turf area.

2.2. ACRONYMS:

ANC Arlington National Cemetery AR Army Regulation ANSI American National Standards Institute AM ante meridiem COR Contracting Officer Representative CY Calendar Year DOD Department of Defense D.C. District of Columbia DES Directorate of Security EMS Environmental Management System e.g. for example EA Each FY Fiscal Year HO Hours HQDA Headquarters Department of the Army IAW In accordance with ISA International Society of Arboriculture i.e. that is IPM Integrated Pest Management JER Joint Ethics Regulation lbs pounds LMR Land Mobile Radio MS4 Municipal Separate Storm Sewer System MO Months mph miles per hour NIOSH National Institute of Occupational Safety and Health OSHA Occupational Safety and Health Act OPT Option PWS Performance Work Statement PM post meridiem QTY Quantity QC Quality Control QASP Quality Assurance Surveillance Plan SSD Security and Safety Directorate SF Square Feet TE Technical Exhibit USSAHNC United States Soldier’s and Airmen’s Home National Cemetery

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General Information: The Government will provide the property and services listed below. The Contractor shall not use the property or services provided by the Government for any purpose other than in the performance of this contract. All requests for Government furnished property and services shall be approved by the COR and Contracting Officer in writing.

3.2. Facilities: The Government shall furnish a parking and staging area for vehicles and equipment with no guarantee of security for the designated area or any assurances of utilities or phone lines. A temporary storage area for tree branches, sticks, and leaves will be provided. Maintenance of equipment must be conducted offsite (no hazardous materials), unless light routine repairs are needed, such as changing flat tires, blade sharpening, etc.

3.3. Equipment: The Government will provide a roll-off dumpster for trash only.

3.4 Utilities: Water will be available at freeze hydrants and fill stations as designated by the COR through in-ground water sources throughout the cemetery. Electric, gas, or phone lines are not guaranteed for the Contractor in designated staging areas. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities. If abuse or waste is suspected, the Government reserves the right, at any time during the contract performance period, to provide utilities to the Contractor on a fee-for-use basis.

3.5. Materials: The Government shall provide fill dirt, turf renovation signs, temporary metal post and plastic black chain.

PART 4: CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. General Information: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS. The Contractor shall also provide transportation and permits necessary to perform the requirements of this contract. This includes having roll-off dumpsters for debris and soil removal.

4.1.1. Equipment Guidelines: The Contractor’s equipment shall be commercial grade equipped with protective and safety features that is in good repair, and clean IAW the requirements indicated in EM 385-1-1 Safety and Health Requirements. The Contractor shall submit, to the Contracting Officer, an equipment list which includes, but is not limited to, quantities and descriptive data for all equipment prior to its use on ANC grounds. The Contractor shall inform the Contracting Officer, in writing, of any equipment list changes prior to implementing the changes. The equipment and supplies the Contractor uses shall not cause damage to turf areas, headstones, monuments, walkways, trees, or any other part of the landscape. It is expected that the Contractor will take preventative measures when entering soft ground with equipment, such as the use of boards, to prevent ruts. See Technical Exhibit 3 for an equipment characteristics list that has historically provided acceptable results when used properly.

4.1.2. Pesticide Dispersal Equipment: The Contractor shall furnish pesticide dispersal equipment without visible deterioration or leaks in any component and shall operate the equipment IAW the manufacturer’s recommendations. All pesticide tanks of powered dispersal equipment shall be clearly and plainly labeled “Contaminated with Pesticides.” All tanks of powered pesticide equipment dispersal equipment shall also have a license decal that is attached in a conspicuous location and contains an identification number and the name of the issuing agency.

4.1.3. Vehicles: The Contractor shall provide vehicles for the performance of services on this contract.

Contractor and Contractor employees shall abide by all speed limitations while operating a vehicle at ANC.

The speed limit at ANC is 25 mph on cemetery roads and 10 mph when passing pedestrians. The Contractor shall be responsible for all maintenance and repair of Contractor furnished vehicles.

4.1.4. Vehicle Safety Equipment: Contractor vehicles used to transport herbicides shall house a National Institute of Occupational Safety and Health (NIOSH) approved spill and decontamination kit and shall be equipped with a fire extinguisher which has an ABC rating with minimum capacity of pounds.

4.1.5. Communication Devices: The Contractor shall provide and maintain wireless communication devices for all Contractor furnished vehicles and key Contractor personnel performing services on this contract. The devices shall have a wireless area coverage capability that is reliable, to the maximum extent possible, within the Continental United States. All cost related to providing wireless communication devices are the responsibility of the Contractor.

PART 5

SPECIFIC CONTRACTOR TASKS

5. Specific Tasks:

5.1. BASIC SERVICES: The Contractor shall provide all labor, equipment, materials (unless otherwise specified), and supervision of its employees to perform turf and grounds maintenance and improvement services. ANC and USSAHNC combined have approximately 667 acres of developed grounds. Services required for both cemeteries include mowing and trimming; mowing and trimming highly prominent areas; edging; trash and debris removal;

floral pickup and resetting; leaf removal; preparation of special ceremony sites; fill and top-dress; meeting all sod requirements; snow and ice removal; post-burial care to casketed gravesites; post-burial care to cremated remains;

liquid herbicide applications; liquid pesticide spot treatments; granular pesticide applications; liquid fungicide applications, granular fungicide applications, granular fertilizer applications; pH level adjustment/soil conditioning applications; core aeration; turf renovation; hydro seeding; operate, maintain, and repair irrigation systems both permanent and temporary; spot watering; slit seeding; over seeding and dormant over seeding; and collection and submission of soil samples.

5.2. MOW AND TRIM: The Contractor shall mow and trim the grounds at ANC and USSAHNC.

5.2.1 The Contractor shall mow turfgrass ensuring no less than 3” and no more than 5.5” in height, while also ensuring no more than 1/3 of the leaf surface is removed in a single mowing event. After any mowing event, there will be no visible clippings (windrows) on the grass, headstones, or walkways, with no shredding or tearing of the turf. Tree trunks and shrubs shall not be touched by mowers or trimmers. Trimmed areas shall be the same height as the surrounding turf. The Contractor shall ensure the mowing and trimming of turfgrass in a specific section is complete within the same workday.

5.2.2 Flat markers shall be trimmed so that the inscription is able to be read. Mowing speed shall not be excessive to the point of causing scalping or damaging or disrupting the dignity of the cemetery.

5.2.3 The Contractor shall use equipment that will not scalp turf and that will not discharge clippings onto headstones or monuments. Mowers shall not come closer than one foot from any monument, and 6” from any headstones, trees and any other hard surface that can be damaged. Contractor must use equipment and mow appropriately, so clippings are not visible on the turf. Contractors must use appropriate equipment in contained areas and on sharply curved slopes to prevent damage or clipping accumulation. (Type and design of equipment are subject to Government approval).

NOTE: Headstone Rows vary in distance that range from 5-15 feet apart to include (4x4 and 5x5 sections) in different locations in the cemetery. Equipment size shall be considered when mowing in order to prevent damage and comply with PWS paragraph 5.2.3.

5.2.4 The Contractor shall ensure the mowing and trimming of turfgrass in a specific section is completed within the same workday.

5.2.5 The contractor shall ensure that sidewalks, roads, and headstones are cleaned of clippings and mower debris within 2 hours of either trimming or mowing.

5.2.6 Mowing Burial Sections 54 through 60 and sections 70 thru 84 or as specified as 1st internment sections: Work shall be performed weekdays prior to 9 AM or after 3 PM, or on weekends, out of respect for burial services, the COR shall monitor to ensure the contractor is within contract performance.

5.2.7 Spot Mowing and Trimming: The Contractor shall spot mow and trim up to five (5) acres per week. Multiple areas may be identified at a minimum of one-fourth (1/4) acre increments up to a total of five total acres.

5.2.8 Mow and Trim Highly Prominent Areas: The Contractor shall mow and trim highly prominent areas.

There are approximately 36 acres at ANC identified as highly prominent areas, including the Memorial Avenue entrance to ANC. Standards for highly prominent areas are no less than 3" and shall never be more than 4.5” inches.

5.3 EDGE: The Contractor shall edge all walkways, plazas, and roadway curbs adjoining a turf area to 1" depth.

5.3.1 The turf shall be severed and separated from the referenced structures. The debris shall be blown into adjoining turf.

5.3.2 Walkways, plazas, and roadway curbs of highly prominent areas shall be edged twice each month all other areas once per month from April to October.

5.3.3 Flat markers located in burial sections will be edged in May, July and October of each year, using a stick trimmer with metal straight shaft edger blade. Any markers out of place or sunken shall be reported to the COR.

5.4. TRASH REMOVAL: The Contractor shall ensure that all developed areas of ANC and USSAHNC are free of trash and debris. All trash and debris shall be collected and removed on a daily basis. Trash and debris, except for sticks and limbs, may be removed to dumpsters provided by the Government (sticks and limbs may be stockpiled in a site designated by the COR for up to 14 days before they must be removed from Cemetery property at Contractor expense). For USSAHNC, trash must be removed on a daily basis, and no storage space is available. Only trash receptacles at USSAHNC must be emptied – which are immediately outside the cemetery’s lodge. When filling cone boxes throughout both cemeteries, trash is to be removed from the boxes.

5.4.1. Blow off all roads, walks, plazas, and steps at least 3 times weekly.

5.4.2. Caisson debris (horse droppings) shall be picked up to ensure debris from caisson does not remain on the road for more than one hour.

5.4.3. Maintain Highly Prominent areas (all walks, steps, amphitheaters, and plazas in Highly Prominent areas – and any areas of roads bordering Highly…