Attachment B_Blank_PS Intake Script.pdf
PDF 127 KB Posted
- Solicitation number
- BD-17-1040-1040C-1040L-12489
- Issued by
- Massachusetts
About this file
This document is a state and local government-issued request for an Abuse Reporting Hotline Answering and Processing Service contract opportunity. The Executive Office of Elder Affairs (EOEA) of the state of Massachusetts is seeking qualified organizations to provide the intake of elder abuse reports on behalf of the state's Elder Protective Services program. This includes taking reports over the phone, entering data into an online database, and contacting the Protective Services program staff in emergency situations. The contract term and any renewal options are not specified.
The pricing terms, funding requirements, incumbent provider, and other salient details are not included in the document provided. The key focus is on the scope of services required for the abuse reporting hotline and intake processing.
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Other files
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| Attachment 14_prompt-pay-frm.doc | DOC document | |
| WTO Posting Announcement.docx | DOCX document | |
| Attachment 5_Proposed Budget Sheet for 24hour_365 Days a Year Option.xlsx | XLSX spreadsheet | |
| finding-open-rolling-enrollment-bids-when-logged-in-commbuys.pdf | ||
| Attachment 1_Elder Abuse Hotline Answering and Processing Service Response Checklist.docx | DOCX document | |
| Attachment 2- Bidder Response Form.docx | DOCX document | |
| Attachment 4_Proposed Budget Sheet for Non-Business Hours Option.xlsx | XLSX spreadsheet | |
| Attachment A PS intakes by hour 11 Months.xlsx | XLSX spreadsheet | |
| Attachment 13_sdp-plan-form-1-commitment.docx | DOCX document | |
| Conference Information.pdf | ||
| RFR_Elder Abuse Hotline Answering and Processing Services.docx | DOCX document | |
| Written Questions and Answers.pdf |
Show all 12
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Text version
APS Intake Form
Report
Report Date: ____________________ Report Time:____________________
Report Method: (check one)
Telephone Email Fax Walk In
Web Written
Intake Worker: _____________________
Confidential/Restricted
Reporter Information Anonymous Report
Last Name___________________ Middle___ First Name____________________
Reporter Employer________________________________________________________
Street___________________________________________________________________
Street 2__________________________________________________________________
City___________________ State ___________________ Zip_____________
Home Phone_______________ Work Phone______________ Work Extension_____
Mobile Phone_______________________ Email Address________________________
Gender: Male Female Date of Birth_________________________
Reporter Legal Status:
Conservator Manages Own Legal/Financial Durable Power of Attorney Power of Attorney Guardian Rep. Payee Health Care Proxy Trustee
Relationship to Alleged Victim:
Advocate Daughter In-Law Other Family Step Brother
Power of Attorney
Dentist Landlord Other Professional
Step Sister
Aunt Doctor Lawyer Parent Step Parent
Bank Domestic
Partner
Law
Enforcement
Self Teacher
Brother Elected
Official
Legal
Guardian
Sibling Uncle
Caregiver Friend Neighbors Sister Personal Care
Attendant
Church Grandchild Non-Relative Social Worker Wife
Cousin Health/ Medical
Professional
Niece Son
Co-Worker Husband Nephew Spouse
Relationship to Incident:
Alleged Perpetrator Law Enforcement Primary Caretaker
Alleged Victim Non-Relative Service Provider
Biological Child Other Spouse
Collateral Contact Other Family Staff
Financial Institution Other Professional Unknown
Household Member Power of Attorney Witness
Reporter Mandated Type:
Coroner Mental Health Therapist PS Worker
Council on Aging Occupational Therapist Psychologist
EMT Other RN / LPN
Fire Services Physical Therapist Social Worker
HHA / (CNA) Physician/Physician
Assistant
Speech Therapist
Home Care Manager Police Officer
Homemaker Services Probation Officer
Best Time Contact:________________________________________________________
At Risk from Perpetrator: Yes No Unknown
Willingness to Help with Access: Yes No Unknown
Alleged Victim
Alias Last Name___________________ Alias First Name____________________
Employer__________________________________________________________
Directions to Victim’s Home: __________________________________________
SSN:_______________________________
Gender: Male Female
Multi Races:
American Indian and Alaska Native Some Other Race
Asian Unknown
Black or African American White
Native Hawaiian and Pacific Islander
Ethnicity:
Non Hispanic or Latino Hispanic or Latino Unknown
Date of Birth:______________________ Age at Intake:________________________
Age Estimated: ____________________ Date of Death________________________
Caregiver’s Legal Status:
Conservator Roger’s Guardian Durable Power of Attorney Social Security Recipient Guardian Trustee Health Care Proxy None
Power of Attorney Others
Rep. Payee
Alleged Victim’s Legal Status:
Alleged Victim Non-Relative Service Provider
Biological Child Other Spouse
Collateral Contact Other Family Psychologist
Attorney
Dentist Landlord Other Professional
Step Sister
Aunt Doctor Lawyer Parent Step Parent
Bank Domestic
Partner
Law
Enforcement
Self Teacher
Brother Elected
Official
Legal
Guardian
Sibling Uncle
Caregiver Friend Neighbors Sister Personal Care
Attendant
Church Grandchild Non-Relative Social Worker Wife
Cousin Health/ Medical
Professional
Currently At Residence? Yes No Unknown
If No, please specify the Alleged Victim’s temporary address:_______________________
Also, be sure to fill out the Alleged Victim’s Temporary Address workflow wizard in the
Harmony for APS system.
Marital Status:
Divorced Single Living Together Widowed Married Common-law Marriage Separated
Living Arrangements:
Alone With Relative Homeless With Spouse Licensed Facility Unknown Unlicensed Facility Other With Caregiver
Vulnerable Condition:
Elderly/Frail Physically Disabled
Mentally Disabled Unknown
Capacity to Consent:
Has Capacity Capacity in Question Lacks Capacity Unknown
If you answer Capacity in Question, the Capacity to Consent Screening work flow wizard will trigger. This screening should be completed by a PS Worker in the Harmony for
APS system.
If you mark Yes to this question, be sure to complete the At Risk from Perpetrator
Assessment workflow wizard in the Harmony for APS system.
Best Time Contact:________________________________________________________
Primary Language Spoken: ________________________________________________
Interpreter / Translator Needed?
Incident Incident Date: ___________________ Incident Time:___________________
Incident Location:
Alleged Victim Home Home Based Care
Licensed Assisted Living
State Institution
Community Care/Day Care Facility
Home of Other Nursing Facility Unknown
Community Program Homeless Shelter
Other Unlicensed Assisted Living
Correctional Institution
Hospital Rehabilitation Facility
Incident Location Name:___________________________________________________
Incident Location Phone Number:___________________________________________
Description of Incident: ___________________________________________________
Results of Abuse:
No Physical Injury Care Provider Required Other
Minor Medical Care Death Unknown
Hospitalization Mental Suffering Financial Loss
Rape Kit Needed: Yes No Unknown
Nature of Incident: One Time Incident Ongoing Unknown
Law Enforcement Involvement:
Previously Notified Notification – Emergency
Notification – Not Necessary Notification – Non-Emergency
Law Enforcement Agency:__________________________________________________
Date Law Enforcement Notified:________________________________________
Risk to PS Worker: Yes No Unknown
If you mark Yes to this question, be sure to complete the Threats to Worker Safety and Hazardous Environmental Conditions work flow wizards in the Harmony for APS system.
Agencies to Notify:
Department of Mental Health Department of Child and Family Services
Department of Developmental Services Attorney General’s office
Department of Public Health District Attorney
Disabled Persons Protection Commission
Allegations Please select an Allegation Type(s) and at least one Allegation Sub-type below.
ABUSE
Alcohol
/substance abuse
Corporal
Punishment
Injured with
Weapon
Physical
Restraint
Choked /Strangled
Physical abuse
Cuts
/wounds/burns
Internal
Injuries
Sexual abuse
/ genital trauma
Threat to harm
Bone fracture Death Isolation
/confinement
Sexual abuse/sexual assault/rape
Verbal abuse
Bruises/Welts Emotional
Abuse
Medication
/medical abuse
Sexual abuse
/ harmful genital practices
Chemical
Restraint
Emotional
Trauma
Other Sexual abuse
/ sexual misuse
/exploitation
Allegation Description:
NEGLECT
Abandonment Failure to
Thrive
Inadequate utilities
Malnutrition /
Dehydration
Unsafe environment
(illegal activities)
Alcohol, Drug
Abuse Caretaker
Forced from home (eviction)
Inadequate / dangerous housing
Medical neglect
(medications/doctor)
Inappropriate /
Inadequate
Care / Services
Disregard for personal safety
Inadequate food/malnutrition
Isolation
(social/physical)
Other Finances not managed properly
Emotional
Neglect
Inadequate or improper supervision
Locked in/out of home / room
Squalid Living
Conditions
EXPLOITATION
Undue
Influence
Financial management need
Other Unexplained
Disappearance of
Funds
Embezzle
Financial exploitation
Intent to
Exploit
Parasitic
Relationship
Misappropriation of Assets
Financial Need
SELF NEGLECT
Alcohol
/substance abuse
Heavy chore responsibility
Mental Health
Concerns
Disregard for
Personal Safety
Forced from home (eviction)
Confused Inadequate utilities
Mentally
Retarded
Medical
Neglect
Consumer
Fraud or Scams
Failure to
Thrive
Inadequate / dangerous housing
Other Finances not
Managed Properly
Filth, vermin, squalor
Malnutrition / dehydration
Suicidal Inappropriate /
Inadequate Care /
Services
Alleged Perpetrator
Asian Unknown
Date of Birth:_________________________
Alleged Perpetrator Legal Status:
Biological Child Other Spouse
Collateral Contact Other Family Staff
Attorney
Dentist Landlord Other Professional
Step Sister
Aunt Doctor Lawyer Parent Step Parent
Bank Domestic Partner
Law Enforcement
Self Teacher
Brother Elected Official
Legal Guardian
Sibling Uncle
Caregiver Friend Neighbors Sister Personal Care Attendant
Church Grandchild Non-Relative Social Worker Wife
Cousin Health/ Medical
Professional
Best Time to Contact:___________________________________________
Hair Color: ________________________ Eye Color: _____________________
Height: ________________________ Weight: _______________________
Alleged Perpetrator Whereabouts: ________________________________
Access to Alleged Victim: Yes No Unknown
Access to Funds: Yes No Unknown
If you mark Yes to this question, be sure to complete the Financial Risk Assessment workflow wizard in the Harmony for APS system.
Other Participants
Title:_____________________________________________________________
Asian Unknown
Other Participant’s Legal Status:
Relationship to Involved Adult:
Attorney
Dentist Landlord Other Professional
Step Sister
Aunt Doctor Lawyer Parent Step Parent
Bank Domestic
Partner
Law
Enforcement
Self Teacher
Brother Elected
Official
Legal
Guardian
Sibling Uncle
Caregiver Friend Neighbors Sister Personal Care
Attendant
Church Grandchild Non-Relative Social Worker Wife
Cousin Health/ Medical
Professional
Biological Child Other Spouse
Collateral Contact Other Family Psychologist
Decision
Screening Priority: Priority Review Normal Review
Screening Queue:___________________________________________________
Decision Comments & Response Time Reasons:______________________
Other Participants
Title:_____________________________________________________________
Asian Unknown
Other Participant’s Legal Status:
Relationship to Involved Adult:
Attorney
Dentist Landlord Other Professional
Step Sister
Aunt Doctor Lawyer Parent Step Parent
Bank Domestic Partner
Law Enforcement
Self Teacher
Brother Elected Legal Sibling Uncle
Official Guardian
Caregiver Friend Neighbors Sister Personal Care Attendant
Church Grandchild Non-Relative Social Worker Wife
Cousin Health/
Medical Professional
Biological Child Other Spouse
Collateral Contact Other Family Psychologist
Alleged Perpetrator
Asian Unknown
Alleged Perpetrator Legal Status:
Biological Child Other Spouse
Collateral Contact Other Family Staff
Attorney
Dentist Landlord Other
Professional
Step Sister
Aunt Doctor Lawyer Parent Step Parent
Bank Domestic Partner
Law Enforcement
Self Teacher
Brother Elected Official
Legal Guardian
Sibling Uncle
Caregiver Friend Neighbors Sister Personal Care Attendant
Church Grandchild Non-Relative Social Worker Wife
Cousin Health/
Medical Professional
Hair Color: ________________________ Eye Color: _____________________
Height: ________________________ Weight: _______________________
Alleged Perpetrator Whereabouts: ________________________________
Access to Alleged Victim: Yes No Unknown
Access to Funds: Yes No Unknown
If you mark Yes to this question, be sure to complete the Financial Risk Assessment workflow wizard in the Harmony for APS system.
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