About this file
Written by GovTribe AI
· Aug 2, 2024
The provided document is an excerpt from an attachment related to a state and local contract opportunity for an Abuse Reporting Hotline Answering and Processing Service. The Massachusetts Executive Office of Elder Affairs (EOEA) is seeking qualified organizations to provide intake of elder abuse reports via telephone, data entry into an online database, and contact with Protective Services program staff in emergency situations. The contract term is not specified.
The document includes call volume data for the hotline from June 2016 to June 2015, broken down by hourly intervals and weekend/holiday periods. This data provides insight into the expected call volume and operational requirements for the service. No other details on pricing, set asides, funding, or other salient contract terms are included in the excerpt provided.
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Attachment 4_Proposed Budget Sheet for Non-Business Hours Option.xlsx XLSX spreadsheet
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June 16
Weekday calls 9a-5p Jun-16 Totals 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. W TH F SA SU M T W TH F SAT SUN M T W TH F SA SU M Day of wk. T W TH FR SAT SUN M T W TH 9-9:59 8 13 7 7 9 12 12 5 9 4 6 4 8 11 9-9:59 12 8 7 11 7 9 7 12 10-10:59 8 10 3 14 9 11 13 18 9 9 17 9 9 9 10-10:59 11 11 5 5 12 8 7 9 11-11:59 12 11 7 18 13 6 12 12 9 12 7 10 11 14 11-11:59 15 17 8 14 13 11 11 10 12-12:59 9 18 12 12 18 10 16 15 6 7 10 11 10 9 12-12:59 8 9 13 8 6 13 13 8 1-1:59 10 8 11 11 8 12 19 13 12 11 11 13 10 14 1-1:59 16 17 13 12 14 12 11 10 2-2:59 10 16 22 15 11 9 12 12 25 15 19 18 11 17 2-2:59 15 15 13 15 14 17 12 17 3-3:59 13 18 14 12 13 9 14 17 19 16 19 22 14 22 3-3:59 21 17 14 17 21 19 20 14 4-4:59 11 19 7 14 21 14 14 20 12 19 15 17 14 14 4-4:59 10 17 18 17 13 16 17 15 Total 81 113 83 103 102 83 112 112 101 93 104 104 87 110 108 111 91 99 100 105 98 95 2195 Hotline Calls 5P-9A Hotline Calls Jun-16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. W TH F SA SU M T W TH F SAT SUN M T W TH F SA SU M Day of wk. T W TH FR SAT SUN M T W TH 5:01-5:59p 2 4 4 0 0 5 7 2 2 4 3 2 5 0 5 3 2 1 5 2 5:01-5:59p 2 1 2 0 2 1 4 1 1 4 6-6:59p 0 3 3 0 1 2 4 0 1 1 0 0 3 1 1 2 0 1 4 0 6-6:59p 3 0 1 2 1 1 3 2 1 0 7-7:59p 2 0 4 0 1 2 0 1 3 1 0 1 0 0 0 1 0 1 0 3 7-7:59p 0 1 2 1 0 0 2 1 1 0 8-8:59p 0 1 0 0 0 0 0 0 1 1 1 0 1 0 0 4 1 1 0 1 8-8:59p 0 4 1 1 0 0 1 2 1 1 9-9:59p 1 2 1 0 0 1 0 0 0 1 0 0 0 2 0 0 3 0 1 0 9-9:59p 0 0 0 2 3 0 1 0 0 1 10-10:59p 2 0 0 0 1 1 1 0 2 0 0 1 0 0 1 0 0 1 0 1 10-10:59p 1 1 2 1 2 1 0 4 0 0 11-11:59p 0 1 1 1 1 2 0 0 0 1 0 1 0 0 2 0 1 0 3 1 11-11:59p 1 5 2 1 1 0 0 1 0 1 12-12:59a 0 1 0 0 0 0 0 0 0 0 2 2 0 0 0 1 0 1 1 0 12-12:59a 0 0 0 0 0 0 0 0 1 0 1-1:59a 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1-1:59a 0 0 0 0 2 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 1 0 2 0 0 0 0 0 0 1 0 0 0 1 2-2:59a 0 0 0 0 0 0 0 1 0 0 3-3:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 1 0 0 4-4:59a 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 1 0 0 0 0 4-4:59a 2 0 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 0 0 0 0 0 0 0 6-6:59a 1 1 0 0 3 0 0 0 0 0 1 0 0 0 0 0 0 2 1 0 6-6:59a 0 2 0 0 0 0 0 0 0 0 7-7:59a 1 1 1 0 0 0 6 0 0 0 0 0 1 2 0 0 1 1 0 0 7-7:59a 2 2 1 0 0 0 0 2 0 0 8-8:59a 6 5 1 1 1 5 4 4 2 0 1 0 3 5 2 4 1 1 0 3 8-8:59a 4 7 3 3 0 0 5 2 1 2 Totals 15 19 15 4 8 19 23 7 14 9 8 8 13 11 11 17 9 10 15 13 15 23 14 11 11 3 16 17 6 9 373
Hotline Day Jun 16 Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 Day of wk. W TH F SA SU M T W TH F SAT SUN M T W TH F SA SU M Day of wk. T W TH FR SAT SUN M T W TH
9-9:59 1 2 0 1 0 1 9-9:59 2 0 10-10:59 2 6 1 0 0 1 10-10:59 0 0 11-11:59 3 0 3 1 0 0 11-11:59 1 2 12-12:59 1 1 2 1 1 1 12-12:59 2 1 1-1:59 1 1 3 0 0 2 1-1:59 3 1 2-2:59 0 2 1 0 1 1 2-2:59 1 2 3-3:59 2 2 2 0 1 0 3-3:59 4 0 4-4:59 0 3 0 0 3 0 4-4:59 1 2 Totals 10 17 12 3 6 6 14 8 76
May 16
Weekday calls 9a-5p May-16 Totals 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. Sun Mon Tu Wed Th Fri Sat Sun Mon Tue Wed Th Fri Sat Sun Mon Tue Wed Th Fri Day of wk. Sat Sun Mon Tue Wed Th Fri Sat Sun Mon/HOL TU 9-9:59 10 8 4 10 11 3 12 6 6 6 10 4 6 3 10 9-9:59 7 4 14 6 6 6 10-10:59 15 10 2 5 7 11 9 6 12 5 10 9 10 9 8 10-10:59 17 10 8 21 11 13 11-11:59 16 7 9 10 12 12 11 14 6 14 13 15 11 12 13 11-11:59 15 13 8 12 12 10 12-12:59 9 13 10 12 11 7 13 13 8 8 10 11 8 13 11 12-12:59 15 8 8 14 11 13 1-1:59 11 18 9 3 13 10 10 11 12 13 13 10 6 11 12 1-1:59 9 8 10 15 13 9 2-2:59 10 10 10 9 14 14 12 10 18 14 18 7 16 17 26 2-2:59 15 8 14 15 15 13 3-3:59 15 13 20 13 18 17 18 13 16 15 18 15 13 19 24 3-3:59 28 17 19 6 26 13 4-4:59 13 10 26 6 13 20 11 13 14 12 13 12 18 18 21 4-4:59 15 10 16 14 9 14 Totals 99 89 90 68 99 94 96 86 92 87 105 83 88 102 125 121 78 97 103 103 91 1996 Hotline Calls 5P-9A Hotline Calls May-16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. Sun Mon Tu Wed Th Fri Sat Sun Mon Tue Wed Th Fri Sat Sun Mon Tue Wed Th Fri Day of wk. Sat Sun Mon Tue Wed Th Fri Sat Sun Mon TU 5:01-5:59p 2 3 2 2 1 2 1 1 6 4 4 0 1 1 0 2 6 4 4 2 2 1 5 2 3 3 2 1 1 1 6 6-6:59p 2 0 2 0 0 0 0 0 0 0 0 3 3 1 0 0 2 1 3 2 0 0 1 2 3 3 2 2 2 0 3 7-7:59p 1 0 2 1 1 1 2 1 1 2 1 0 3 2 1 3 2 1 3 1 2 0 0 2 2 2 1 0 0 0 2 8-8:59p 0 0 2 2 0 1 1 0 1 1 0 1 2 1 1 0 1 1 0 0 1 1 0 3 1 1 0 1 0 0 3 9-9:59p 0 1 0 0 0 1 0 1 0 2 1 2 0 0 0 0 0 0 3 0 0 0 2 2 1 0 0 0 1 0 0 10-10:59p 0 0 2 0 0 2 0 0 0 1 0 0 0 0 0 1 0 0 0 0 1 0 0 3 1 2 1 0 2 0 2 11-11:59p 0 1 0 0 0 0 1 1 0 1 0 1 0 0 0 0 0 0 2 0 0 0 1 0 5 1 1 0 0 0 0 12-12:59a 1 0 2 1 0 1 0 0 0 0 1 0 2 0 0 0 0 1 0 0 0 0 0 0 0 0 0 2 1 0 0 1-1:59a 1 0 1 0 0 2 0 0 0 2 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 2 0 0 0 2-2:59a 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 2 0 0 1 0 1 0 0 3-3:59a 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 1 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 2 2 2 0 0 0 0 0 0 0 1 0 5-5:59a 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 7-7:59a 0 1 1 0 0 1 0 1 1 0 1 0 0 0 0 1 1 2 0 0 0 0 0 0 0 0 1 1 0 0 2 8-8:59a 0 2 3 3 2 3 0 0 3 3 1 2 1 1 1 2 4 1 2 1 0 0 2 6 1 1 3 2 0 0 0 Totals 7 8 19 9 4 15 5 6 14 17 9 9 13 6 3 9 16 12 18 9 0 9 4 11 23 17 13 12 11 8 2 19 337
Hotline Day May 2016 Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. Sun Mon Tu Wed Th Fri Sat Sun Mon Tue Wed Th Fri Sat Sun Mon Tue Wed Th Fri Day of wk. Sat Sun Mon Tue Wed Th Fri Sat Sun Mon HOL Tue
9-9:59 2 1 0 1 0 9-9:59 1 2 0 0 2 10-10:59 1 0 1 2 1 10-10:59 0 0 1 2 1 11-11:59 0 2 2 0 1 11-11:59 1 1 1 2 0 12-12:59 0 2 1 2 0 12-12:59 1 0 0 0 1 1-1:59 2 4 1 0 0 1-1:59 3 1 2 0 0 2-2:59 1 0 0 0 0 2-2:59 0 2 2 1 0 3-3:59 1 2 2 0 1 3-3:59 1 3 2 0 0 4-4:59 0 0 2 0 0 4-4:59 1 1 1 0 1 totals 7 11 9 5 3 8 10 9 5 5 72
April 16
Weekday calls 9a-5p Apr-16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. F Sa Su M T W TH F SA SU M T W TH F SA SU M-HOL T W Day of wk. TH F SA SU M T W TH F SA 9-9:59 6 5 8 10 9 11 9 10 6 4 7 8 10 9-9:59 6 4 7 7 8 6 4 10-10:59 9 14 13 12 11 11 9 10 16 14 8 18 10 10-10:59 9 11 11 13 5 13 8 11-11:59 17 13 13 15 11 5 7 10 11 13 14 14 6 11-11:59 9 12 11 13 11 13 16 12-12:59 9 3 10 8 14 12 5 10 10 11 12 14 7 12-12:59 12 10 10 8 10 9 15 1-1:59 11 6 14 14 13 11 21 10 13 10 13 15 9 1-1:59 11 14 14 8 12 11 9 2-2:59 19 11 16 9 13 17 16 11 21 11 15 18 10 2-2:59 13 18 18 10 9 18 20 3-3:59 20 20 15 15 15 10 8 17 14 11 23 21 15 3-3:59 19 11 19 12 10 19 14 4-4:59 20 11 7 4 14 19 13 13 13 9 16 18 6 4-4:59 18 13 11 8 15 15 21 Totals 111 83 96 87 100 96 88 91 104 83 108 126 73 97 93 101 79 80 104 107 1907
Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. F Sa Su M T W TH F SA SU M T W TH F SA SU M-HOL T W Day of wk. 5:01-5:59p 2 1 1 6 5 1 4 4 4 2 2 2 1 7 3 1 2 2 6 3 5:01-5:59p 2 1 1 6 1 3 4 1 5 1 6-6:59p 1 1 0 1 0 3 2 3 0 0 0 2 1 0 1 0 0 0 2 0 6-6:59p 0 2 0 0 1 0 1 1 2 2 7-7:59p 1 3 1 2 1 1 1 3 3 0 1 0 0 1 1 1 1 1 1 1 7-7:59p 0 2 5 2 1 2 1 0 1 1 8-8:59p 1 1 0 0 2 0 0 0 3 1 1 0 1 0 0 2 1 0 1 2 8-8:59p 0 0 0 0 0 1 2 0 2 1 9-9:59p 1 2 1 2 0 0 3 0 0 0 0 1 3 0 0 1 0 0 0 2 9-9:59p 0 0 1 1 1 1 0 3 0 1 10-10:59p 0 0 3 0 0 1 0 1 1 0 1 0 2 1 0 3 0 1 0 3 10-10:59p 1 0 1 0 0 0 0 0 0 0 11-11:59p 1 0 0 0 0 0 1 2 2 0 2 1 0 1 0 3 0 1 0 0 11-11:59p 0 0 1 2 2 1 3 1 0 0 12-12:59a 0 0 0 0 0 0 1 0 1 1 1 0 0 0 0 0 0 0 0 0 12-12:59a 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 0 1 1 1-1:59a 0 0 1 1 1 0 0 0 1 0 2-2:59a 0 0 1 1 0 0 0 0 0 1 0 1 0 0 0 0 0 1 2 0 2-2:59a 0 0 0 0 0 0 0 0 0 1 3-3:59a 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 1 1 0 0 1 4-4:59a 0 0 0 2 1 0 0 1 0 0 1 0 0 0 1 0 0 0 0 0 4-4:59a 0 0 0 0 1 0 0 0 0 0 5-5:59a 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 5-5:59a 0 0 0 0 0 0 0 1 0 1 6-6:59a 1 0 0 0 0 0 0 0 1 0 0 1 0 0 2 0 0 0 0 0 6-6:59a 0 0 0 0 0 1 0 1 0 0 7-7:59a 0 0 0 0 0 0 1 0 0 0 0 0 1 0 1 0 1 1 0 0 7-7:59a 6 2 1 0 1 0 0 3 0 1 8-8:59a 4 1 0 2 2 0 4 3 0 0 1 1 7 1 2 0 0 6 0 3 8-8:59a 3 3 1 0 1 2 6 2 4 0 Totals 13 9 8 16 11 6 17 17 15 5 10 10 17 13 12 11 5 13 13 15 12 10 12 12 10 12 18 13 15 10 360
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 Day of wk. Day of wk. Apr-16 F Sa Su M T W TH F SA SU M T W TH F SA SU M-HOL T W TH F SA SU M T W TH F SA 9-9:59 0 0 2 0 0 2 0 9-9:59 0 3 1 10-10:59 0 1 0 0 0 2 0 10-10:59 0 0 1 11-11:59 1 1 0 2 1 1 0 11-11:59 1 3 2 12-12:59 2 0 0 0 1 2 0 12-12:59 2 2 0 1-1:59 1 0 2 1 1 0 1 1-1:59 3 1 0 2-2:59 0 1 1 2 2 3 5 2-2:59 0 3 3 3-3:59 2 1 0 1 1 3 4 3-3:59 0 1 3 4-4:59 0 1 0 0 2 0 3 4-4:59 0 3 0 Totals 6 5 5 6 8 13 13 6 13 10 85
March16
Weekday calls 9a-5p Mar-16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH F SA SU M T W TH 9-9:59 8 8 9 8 6 6 8 6 6 5 8 4 4 6 9-9:59 6 9 4 5 15 9 11 8 7 10-10:59 9 13 10 11 5 9 15 9 17 14 11 8 5 4 10-10:59 10 11 12 5 12 12 7 16 16 11-11:59 11 3 12 10 15 16 10 10 19 7 5 14 12 12 11-11:59 12 9 14 13 5 10 17 12 18 12-12:59 8 11 7 14 17 7 15 6 12 5 14 11 5 14 12-12:59 11 15 9 9 14 3 11 18 7 1-1:59 6 7 7 12 8 9 11 13 11 14 12 14 8 9 1-1:59 5 15 10 9 8 7 11 9 21 2-2:59 10 18 16 14 16 11 9 11 19 13 10 13 11 16 2-2:59 14 6 15 11 20 19 11 15 19 3-3:59 13 17 19 14 12 9 17 16 20 15 15 22 16 13 3-3:59 9 14 13 12 15 23 14 14 22 4-4:59 15 8 19 10 10 15 11 11 14 14 11 13 12 10 4-4:59 5 11 5 7 10 8 13 25 17 Totals 80 85 99 93 89 82 96 82 118 87 86 99 73 84 72 90 82 71 99 91 95 117 127 2097 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH F SA SU M T W TH 5:01-5:59p 0 6 2 2 3 0 1 4 3 3 2 0 0 2 4 4 4 1 2 0 5:01-5:59p 5 2 5 5 7 1 1 5 3 5 5 6-6:59p 0 0 0 0 0 0 0 2 1 0 0 1 1 0 3 0 1 0 1 0 6-6:59p 0 3 3 2 1 0 0 1 3 1 1 7-7:59p 1 2 2 1 2 0 1 0 0 3 2 0 1 0 0 1 0 0 3 0 7-7:59p 1 0 3 0 2 0 1 2 0 0 0 8-8:59p 0 1 0 1 0 0 0 2 0 0 0 1 1 0 0 1 0 1 3 1 8-8:59p 0 1 0 1 1 1 2 0 1 0 1 9-9:59p 0 3 0 2 2 2 0 2 0 1 0 1 0 0 0 0 1 0 1 1 9-9:59p 0 0 0 0 1 0 3 1 1 3 0 10-10:59p 0 0 3 1 2 2 1 2 2 1 0 2 0 1 0 4 0 2 1 1 10-10:59p 0 0 0 0 1 0 0 1 0 0 1 11-11:59p 0 0 2 0 0 0 0 0 1 0 0 0 1 2 1 1 0 2 1 1 11-11:59p 1 0 1 0 1 1 1 0 2 2 0 12-12:59a 0 0 0 0 0 0 1 6 0 0 2 0 1 0 0 0 2 0 0 1 12-12:59a 0 0 0 0 0 1 0 0 0 0 1 1-1:59a 0 0 0 2 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 1-1:59a 0 1 0 0 0 0 0 1 0 0 0 2-2:59a 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 0 1 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 1 1 3-3:59a 1 2 0 0 1 1 0 0 0 0 0 4-4:59a 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 0 0 4-4:59a 0 0 0 0 0 0 0 0 0 0 0 5-5:59a 0 0 2 1 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 1 5-5:59a 1 2 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 6-6:59a 1 1 0 0 0 1 0 0 0 1 1 7-7:59a 0 0 1 0 1 0 0 0 1 0 0 0 0 0 1 0 0 0 1 1 7-7:59a 1 0 0 1 0 1 0 0 0 0 0 8-8:59a 3 1 5 5 1 0 1 0 3 3 6 1 0 3 4 4 5 4 0 2 8-8:59a 2 3 1 6 3 0 0 3 3 4 4 Totals 4 13 18 15 13 5 5 18 11 11 13 7 5 9 15 17 13 10 14 13 16 13 15 18 7 8 14 13 16 14 363
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 31 Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH F SA SU M T W TH
9-9:59 1 2 0 1 1 1 9-9:59 0 0 10-10:59 0 1 1 0 0 0 10-10:59 0 2 11-11:59 1 0 2 1 2 0 11-11:59 1 2 12-12:59 2 0 1 2 2 1 12-12:59 1 0 1-1:59 0 2 0 0 4 2 1-1:59 1 0 2-2:59 0 1 2 1 0 0 2-2:59 1 0 3-3:59 0 1 0 0 2 1 3-3:59 1 0 4-4:59 0 0 1 2 0 0 4-4:59 2 0 Totals 4 7 7 7 11 5 7 4 52
FEB 16
Weekday calls 9a-5p 16-Feb Totals 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Day of wk. M T W TH F SA SU M T W TH F SA SU M HOL T W TH F SA SU M T W TH F SA SU M 9-9:59 9 9 4 9 8 3 8 8 11 5 7 9 10 7 9-9:59 4 7 14 11 7 10 10-10:59 8 5 9 16 11 5 10 17 8 14 13 12 14 7 10-10:59 15 8 9 12 4 15 11-11:59 3 11 11 7 11 3 9 15 12 14 10 13 16 6 11-11:59 12 11 13 13 5 15 12-12:59 8 11 10 10 8 4 14 9 18 10 12 8 14 8 12-12:59 7 10 10 12 7 5 1-1:59 12 9 11 15 6 2 18 15 20 14 13 11 15 9 1-1:59 12 16 16 8 9 10 2-2:59 12 11 14 16 9 4 14 16 12 12 23 15 22 14 2-2:59 12 9 14 10 13 9 3-3:59 15 23 10 17 9 3 19 17 13 21 15 23 16 21 3-3:59 20 19 11 17 17 24 4-4:59 13 17 7 15 5 1 9 8 8 11 14 18 16 8 4-4:59 18 12 9 4 7 9 Totals 80 96 76 105 67 25 101 105 102 101 107 109 123 80 100 92 96 87 69 97 1818 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Day of wk. M T W TH F SA SU M T W TH F SA SU M T W TH F SA Day of wk. SU M T W TH F SA SU M 5:01-5:59p 1 5 3 3 6 1 1 1 1 3 4 4 0 0 2 3 2 5 1 2 5:01-5:59p 3 2 2 1 2 5 1 1 5 6-6:59p 0 2 1 3 1 0 0 2 0 0 3 0 1 1 0 3 1 2 1 0 6-6:59p 1 0 0 2 1 1 0 2 0 7-7:59p 1 0 2 0 2 1 0 2 0 0 0 1 1 0 3 0 1 0 1 0 7-7:59p 2 2 2 0 2 0 1 0 1 8-8:59p 2 0 2 1 0 1 1 0 0 0 0 0 3 4 0 1 1 4 0 3 8-8:59p 0 0 2 2 1 0 0 1 0 9-9:59p 0 2 1 0 1 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 9-9:59p 1 1 0 0 1 1 2 2 0 10-10:59p 0 0 2 1 1 0 1 0 2 0 0 0 0 0 2 0 1 0 0 0 10-10:59p 0 0 0 0 0 0 0 1 1 11-11:59p 0 2 0 0 0 1 0 1 2 0 1 0 0 0 1 0 1 0 0 0 11-11:59p 1 1 0 0 0 1 0 0 0 12-12:59a 0 0 0 0 2 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12-12:59a 0 0 0 0 0 0 1 0 0 1-1:59a 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 2 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 1 0 0 0 1 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 1 0 0 0 0 4-4:59a 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 1 0 0 1 0 5-5:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 5-5:59a 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 1 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 0 0 0 0 0 0 1 7-7:59a 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 7-7:59a 1 0 0 0 0 0 0 1 0 8-8:59a 1 2 2 3 3 2 1 3 4 2 5 2 1 0 0 2 5 3 7 0 8-8:59a 0 1 0 4 1 4 1 0 1 Totals 6 14 16 11 17 10 4 11 9 5 13 8 6 5 8 10 12 15 10 6 10 7 6 11 11 12 6 9 9 277
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 Day of wk. M T W TH F SA SU M T W TH F SA SU M HOL T W TH F SA Day of wk. SU M T W TH F SA SU M
9-9:59 1 0 1 1 0 0 9-9:59 0 2 1 10-10:59 1 0 1 1 4 1 10-10:59 0 1 3 11-11:59 2 2 1 1 3 2 11-11:59 1 1 1 12-12:59 2 0 1 2 1 1 12-12:59 0 0 0 1-1:59 0 1 0 1 1 3 1-1:59 1 2 1 2-2:59 2 2 1 3 4 2 2-2:59 1 2 2 3-3:59 2 3 4 1 2 5 3-3:59 2 1 3 4-4:59 1 2 1 0 6 0 4-4:59 0 1 1 Totals 11 10 10 10 21 14 5 10 12 103
Jan 16
Weekday calls 9a-5p Jan-16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Total Day of wk. Hol F SA SU M T W TH F SA SU M T W TH F SA SU HOL M T W Day of wk. TH F SA SU M T W TH F SA SU 9-9:59 9 7 8 10 10 5 10 8 9 10 8 8 9-9:59 15 7 9 10 5 11 7 10-10:59 10 14 10 10 7 10 12 7 12 2 12 12 10-10:59 9 10 13 17 10 10 11 11-11:59 11 6 16 11 10 9 13 14 8 11 9 9 11-11:59 6 9 12 14 8 13 16 12-12:59 10 9 11 6 17 12 9 8 10 7 9 16 12-12:59 12 10 13 7 7 15 8 1-1:59 20 10 8 19 8 12 7 6 11 9 11 13 1-1:59 11 9 8 15 9 12 12 2-2:59 19 13 11 18 17 8 12 16 21 17 18 15 2-2:59 15 12 10 13 11 16 15 3-3:59 15 15 16 17 15 19 14 13 20 19 13 21 3-3:59 11 15 13 15 14 8 22 4-4:59 11 19 10 20 14 16 12 8 20 13 14 25 4-4:59 16 19 14 16 8 13 13 Totals 105 93 90 111 98 91 89 80 111 88 94 119 95 91 92 107 72 98 104 1828 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. Hol F SA SU M T W TH F SA SU M T W TH F SA SU HOL T W Day of wk. TH F SA SU M T W TH F SA SU 5:01-5:59p 2 1 0 1 1 3 2 2 1 1 5 1 1 3 6 3 1 2 0 2 5:01-5:59p 2 3 0 0 3 5 4 1 4 0 0 6-6:59p 2 1 0 0 0 0 1 2 0 1 0 0 1 1 0 1 0 2 2 3 6-6:59p 1 1 1 2 3 2 0 0 2 2 0 7-7:59p 0 1 1 1 1 1 3 1 0 0 1 0 2 1 2 1 0 0 2 3 7-7:59p 0 0 1 0 2 1 1 0 1 2 0 8-8:59p 2 1 0 0 0 1 2 1 0 1 0 0 0 1 1 1 1 0 2 1 8-8:59p 1 0 0 1 0 1 2 1 0 0 1 9-9:59p 3 1 1 1 0 0 3 1 0 0 0 2 1 0 2 0 0 4 0 0 9-9:59p 0 0 0 1 2 1 0 0 1 0 0 10-10:59p 0 0 0 0 1 1 1 1 0 2 1 0 1 0 1 1 1 3 0 2 10-10:59p 0 1 0 0 0 1 0 0 0 1 0 11-11:59p 0 0 2 0 1 0 1 2 0 0 2 0 0 0 2 0 1 0 0 1 11-11:59p 0 1 0 1 0 0 0 0 0 0 0 12-12:59a 0 2 0 0 2 0 0 0 2 0 0 0 0 0 0 0 0 1 0 0 12-12:59a 0 1 0 0 0 0 0 0 0 0 1 1-1:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 0 0 0 0 0 0 0 1 2-2:59a 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 0 0 0 0 0 3-3:59a 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 3 0 0 0 0 4-4:59a 0 0 0 0 0 2 0 0 0 1 0 5-5:59a 0 1 1 0 0 0 1 0 0 0 1 0 0 0 0 0 1 0 0 0 5-5:59a 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 1 0 0 1 0 0 0 0 0 0 0 1 1 2 0 0 0 0 0 6-6:59a 1 0 0 0 0 0 0 0 0 0 0 7-7:59a 1 0 0 2 0 0 0 1 0 0 1 0 1 0 1 0 0 0 0 0 7-7:59a 1 1 0 1 0 0 0 3 0 1 1 8-8:59a 0 0 0 2 1 4 3 5 1 1 3 1 2 2 1 1 0 1 1 4 8-8:59a 4 2 0 0 3 2 1 4 3 0 0 Totals 12 9 5 7 8 12 17 16 4 6 14 4 10 9 18 11 5 13 7 16 10 10 2 6 13 15 8 9 11 7 4 298
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 31 Day of wk. Hol F SA SU M T W TH F SA SU M T W TH F SA SU HOL M T W Day of wk. TH F SA SU M T W TH F SA SU
9-9:59 0 0 0 0 3 1 0 0 9-9:59 3 0 1 1 10-10:59 0 0 0 0 0 0 1 1 10-10:59 0 0 3 0 11-11:59 0 2 0 1 0 0 2 3 11-11:59 1 0 0 0 12-12:59 0 0 0 1 0 0 1 1 12-12:59 0 0 0 0 1-1:59 0 1 0 0 1 0 1 4 1-1:59 1 1 0 1 2-2:59 0 2 2 0 0 1 2 3 2-2:59 2 1 0 1 3-3:59 2 0 1 0 2 2 1 5 3-3:59 3 0 0 1 4-4:59 3 1 0 4 0 3 0 1 4-4:59 1 1 0 0 Total 5 6 3 6 6 7 8 18 11 3 4 4 81
Dec 15
Weekday calls 9a-5p DEC. 2015 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 totals Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH Hol SA SU M T W TH 9-9:59 8 3 6 7 8 17 8 6 9 8 8 10 7 6 9-9:59 7 10 8 6 5 5 2 6 10-10:59 9 10 12 8 7 14 10 13 14 8 10 15 5 13 10-10:59 8 18 8 3 11 4 11 5 11-11:59 9 17 12 12 9 10 19 12 16 10 11 13 5 9 11-11:59 15 11 10 14 8 9 13 12 12-12:59 13 14 9 13 7 10 13 5 8 18 9 11 6 13 12-12:59 11 9 13 14 11 8 8 8 1-1:59 9 8 8 12 9 8 11 11 9 9 9 7 14 9 1-1:59 10 17 6 2 9 15 6 11 2-2:59 6 7 9 17 13 7 8 13 10 14 13 18 14 17 2-2:59 12 14 14 9 13 9 12 14 3-3:59 23 11 15 16 22 12 16 9 13 19 12 12 15 13 3-3:59 7 14 18 3 8 16 17 7 4-4:59 13 14 12 14 10 11 15 12 9 11 11 12 9 14 4-4:59 19 12 13 1 13 12 18 6 Totals 90 84 83 99 85 89 100 81 88 97 83 98 75 94 89 105 90 52 78 78 87 69 1894 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH Hol SA SU M T W TH 5:01-5:59p 1 5 3 3 6 1 1 1 1 3 4 4 0 0 2 3 2 5 1 2 5:01-5:59p 3 2 2 1 2 5 1 1 5 3 5 6-6:59p 0 2 1 3 1 0 0 2 0 0 3 0 1 1 0 3 1 2 1 0 6-6:59p 1 0 0 2 1 1 0 2 0 2 2 7-7:59p 1 0 2 0 2 1 0 2 0 0 0 1 1 0 3 0 1 0 1 0 7-7:59p 2 2 2 0 2 0 1 0 1 0 2 8-8:59p 2 0 2 1 0 1 1 0 0 0 0 0 3 4 0 1 1 4 0 3 8-8:59p 0 0 2 2 1 0 0 1 0 0 0 9-9:59p 0 2 1 0 1 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 9-9:59p 1 1 0 0 1 1 2 2 0 0 3 10-10:59p 0 0 2 1 1 0 1 0 2 0 0 0 0 0 2 0 1 0 0 0 10-10:59p 0 0 0 0 0 0 0 1 1 0 0 11-11:59p 0 2 0 0 0 1 0 1 2 0 1 0 0 0 1 0 1 0 0 0 11-11:59p 1 1 0 0 0 1 0 0 0 0 0 12-12:59a 0 0 0 0 2 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12-12:59a 0 0 0 0 0 0 1 0 0 0 0 1-1:59a 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 2 0 0 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 1 0 0 0 1 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 1 0 0 0 0 1 1 4-4:59a 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 1 0 0 1 0 0 1 5-5:59a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 5-5:59a 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 1 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 0 0 0 0 0 0 1 0 0 7-7:59a 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 7-7:59a 1 0 0 0 0 0 0 1 0 1 2 8-8:59a 1 2 2 3 3 2 1 3 4 2 5 2 1 0 0 2 5 3 7 0 8-8:59a 0 1 0 4 1 4 1 0 1 1 1 Totals 6 14 16 11 17 10 4 11 9 5 13 8 6 5 8 10 12 15 10 6 10 7 6 11 11 12 6 9 9 8 17 302
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 31 Day of wk. Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU M T W TH Hol SA SU M T W TH 9-9:59 0 1 1 1 0 0 9-9:59 0 0 0 10-10:59 0 1 1 1 0 1 10-10:59 0 3 1 11-11:59 2 2 1 1 1 2 11-11:59 0 1 1 12-12:59 0 2 1 2 0 1 12-12:59 1 0 0 1-1:59 1 0 0 1 1 3 1-1:59 0 1 2 2-2:59 2 2 1 3 1 2 2-2:59 1 2 2 3-3:59 3 2 4 1 2 5 3-3:59 1 3 1 4-4:59 2 1 1 0 0 0 4-4:59 2 1 1 Total 10 11 10 10 5 14 5 11 8 84
Nov 15
Weekday calls 9a-5p Nov-15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. SU M T W TH F SA SU M T W HOL TH F SA SU M T W TH F Day of wk. SA SU M T W HOL F SA SU M 9-9:59 6 10 10 12 12 7 14 16 6 8 5 3 12 4 9-9:59 10 8 7 4 9 10-10:59 13 17 12 9 11 13 7 10 11 12 17 10 12 9 10-10:59 6 10 11 9 8 11-11:59 12 13 11 11 14 14 10 13 15 11 14 12 11 7 11-11:59 6 10 11 5 4 12-12:59 5 11 13 14 15 10 8 11 14 7 8 16 12 6 12-12:59 14 8 6 3 5 1-1:59 14 16 10 11 11 13 4 15 7 10 12 13 10 9 1-1:59 7 8 10 9 10 2-2:59 17 11 17 16 8 10 20 10 21 13 11 12 16 9 2-2:59 11 4 16 10 8 3-3:59 12 29 12 11 14 21 15 17 15 14 13 15 14 20 3-3:59 12 14 15 9 6 4-4:59 14 15 10 11 14 14 8 13 15 15 10 11 14 9 4-4:59 17 16 14 3 10 Totals 93 122 95 95 99 102 86 105 104 90 90 92 101 73 83 78 90 52 60 1710 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. SU M T W TH F SA SU M T W TH F SA SU M T W TH F Day of wk. SA SU M T W HOL F SA SU M 5:01-5:59p 0 4 3 2 3 2 0 1 2 2 2 6 4 1 0 5 3 4 2 3 5:01-5:59p 0 1 1 2 1 3 0 2 0 2 6-6:59p 1 1 0 1 1 1 2 2 1 1 3 1 0 0 1 0 0 2 0 1 6-6:59p 0 1 1 2 2 0 1 0 0 0 7-7:59p 1 1 0 1 0 2 0 0 1 1 3 0 1 0 2 1 1 0 2 0 7-7:59p 0 0 0 0 2 1 1 2 0 2 8-8:59p 0 0 0 1 1 2 0 1 0 0 0 0 1 0 0 1 0 1 0 0 8-8:59p 1 0 0 0 1 1 2 1 0 1 9-9:59p 1 0 1 1 0 0 0 0 1 1 0 0 2 0 2 0 0 0 0 0 9-9:59p 0 1 1 0 0 0 1 0 0 0 10-10:59p 0 0 1 0 0 0 0 0 0 0 3 1 0 0 2 1 3 0 0 1 10-10:59p 0 3 1 1 0 0 1 0 2 0 11-11:59p 0 0 0 1 2 1 2 0 0 0 0 0 2 2 0 0 0 2 0 0 11-11:59p 1 2 1 1 0 0 0 0 0 0 12-12:59a 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 1 0 0 0 0 12-12:59a 0 0 0 1 0 1 0 0 0 0 1-1:59a 0 0 0 0 0 0 0 2 1 1 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 0 0 0 1 0 0 0 2-2:59a 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 0 0 0 3 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 1 0 0 0 0 0 1 1 0 0 0 0 0 3-3:59a 0 1 0 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 1 0 4-4:59a 0 1 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 1 0 0 0 5-5:59a 0 0 0 1 0 0 0 0 0 0 6-6:59a 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 0 0 0 0 0 0 0 0 7-7:59a 0 0 1 0 0 0 2 0 0 0 0 1 0 0 0 0 0 0 0 0 7-7:59a 1 0 1 2 0 1 0 0 0 0 8-8:59a 0 2 2 6 6 6 0 0 1 1 1 1 3 1 1 4 3 1 2 2 8-8:59a 1 0 1 0 2 6 0 0 0 0 Totals 3 8 9 13 13 15 7 7 8 8 13 10 16 5 9 13 12 10 7 7 4 10 7 13 8 13 7 5 2 5 267
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 Day of wk. SU M T W TH F SA SU M T W HOL TH F SA SU M T W TH F Day of wk. SA SU M T W TH HOL F SA SU M
9-9:59 2 0 0 3 0 0 9-9:59 1 1 1 0 0 10-10:59 0 0 1 4 1 0 10-10:59 1 2 1 2 0 11-11:59 1 0 1 3 2 0 11-11:59 3 2 2 0 1 12-12:59 2 0 3 2 1 2 12-12:59 0 0 0 0 0 1-1:59 0 2 0 6 3 1 1-1:59 1 1 0 0 0 2-2:59 1 2 3 4 1 1 2-2:59 1 3 0 0 0 3-3:59 1 3 1 2 1 0 3-3:59 1 3 0 1 0 4-4:59 0 0 1 3 1 1 4-4:59 0 0 1 0 1 Totals 7 7 10 27 10 5 8 12 5 3 2 96
Oct 15
Weekday calls 9a-5p Oct-15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 totals Day of wk. TH F SA SU M T W TH F SA SU M HOL T W TH F SA SU M T DAY OF WK W TH F SA SU M T W TH F SA 9-9:59 7 10 4 5 8 7 8 14 13 10 8 6 5 9-9:59 10 8 11 5 5 8 8 6 10-10:59 8 9 9 7 8 7 14 14 15 7 10 11 6 10-10:59 10 5 10 9 9 9 7 6 11-11:59 15 10 10 16 11 7 13 11 14 10 13 12 11 11-11:59 11 12 8 7 13 11 8 14 12-12:59 13 6 12 11 10 14 6 12 13 7 10 7 13 12-12:59 6 7 10 11 8 9 9 8 1-1:59 15 13 18 5 16 8 12 9 13 11 10 11 7 1-1:59 11 13 13 11 11 8 6 10 2-2:59 15 15 12 14 12 9 12 11 13 16 12 9 9 2-2:59 20 13 13 11 16 9 12 16 3-3:59 16 16 11 11 23 12 16 14 16 18 19 18 10 3-3:59 11 22 22 17 8 13 17 22 4-4:59 5 11 11 11 10 11 11 17 8 16 15 17 9 4-4:59 11 14 14 13 14 15 11 19 Total 94 90 87 80 98 75 92 102 105 95 97 91 70 90 94 101 84 84 82 78 101 1890 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. TH F SA SU M T W TH F SA SU M T W TH F SA SU M T Day of wk. W TH F SA SU M T W TH F SA 5:01-5:59p 4 0 0 0 1 5 5 3 2 1 1 2 4 2 3 1 0 1 1 2 5:01-5:59p 3 2 7 2 1 4 1 2 2 4 1 6-6:59p 9 0 0 3 0 1 0 0 1 1 1 0 2 2 1 0 0 0 4 2 6-6:59p 2 0 2 3 0 1 0 3 1 2 0 7-7:59p 5 2 2 0 0 1 0 1 0 1 1 1 0 2 2 1 0 3 1 0 7-7:59p 1 0 1 3 0 1 0 2 1 0 0 8-8:59p 3 0 0 0 0 1 2 0 0 1 0 0 0 0 0 1 0 1 1 1 8-8:59p 0 0 1 1 2 1 1 0 0 2 1 9-9:59p 9 2 2 1 0 1 0 0 0 1 1 0 2 2 0 1 0 0 0 0 9-9:59p 0 2 0 0 1 1 3 2 0 1 0 10-10:59p 10 1 1 2 0 0 0 0 2 0 0 0 1 0 0 0 0 0 1 3 10-10:59p 0 0 4 1 0 0 0 0 0 1 0 11-11:59p 9 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 11-11:59p 1 0 1 1 0 1 1 0 1 0 0 12-12:59a 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 12-12:59a 0 0 0 0 0 0 0 0 1 0 0 1-1:59a 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 0 1 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 1 0 0 1 4-4:59a 0 0 0 0 0 1 0 0 0 0 0 1 1 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 0 0 0 0 0 0 0 0 6-6:59a 0 0 1 0 0 0 1 1 1 0 0 1 1 1 0 0 0 0 0 0 6-6:59a 0 0 0 0 0 1 0 0 0 0 0 7-7:59a 0 0 1 0 0 0 1 1 1 0 0 1 1 1 0 0 0 0 0 0 7-7:59a 0 0 0 0 0 0 0 0 1 0 0 8-8:59a 1 0 1 0 3 6 4 3 3 0 0 0 2 3 5 2 1 1 2 5 8-8:59a 3 0 1 0 0 0 2 5 4 0 0 Total 53 6 8 8 4 16 13 12 10 5 6 6 14 13 11 6 3 6 10 10 4 17 11 4 10 8 15 11 10 3 313
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 31 Day of wk. TH F SA SU M T W TH F SA SU M HOL T W TH F SA SU M T Day of wk. W TH F SA SU M T W TH F SA
9-9:59a 1 1 1 1 1 1 0 9-9:59 1 0 0 10-10:59a 1 0 1 0 3 1 0 10-10:59 0 2 1 11-11:59 0 1 0 1 0 1 0 11-11:59 1 1 1 12-12:59p 0 0 1 2 3 0 0 12-12:59 0 2 2 1-1:59 2 1 0 1 1 1 0 1-1:59 1 1 3 2-2:59 0 1 0 2 5 2 1 2-2:59 0 2 0 3-3:59 1 0 1 1 4 3 0 3-3:59 2 2 0 4-4:59 2 0 0 1 2 4 1 4-4:59 2 1 0 Total 7 4 4 9 19 13 2 7 11 7 83
Sept 15
Weekday calls 9a-5p 15-Sep 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Totals Day of wk. T W TH F SA SU M HOL T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH F SA SU M T W 9-9:59 5 8 11 7 8 10 9 6 9 10 4 9 11 9-9:59 3 10 12 9 7 12 6 9 10-10:59 6 10 18 10 15 14 11 10 10 12 13 11 10 10-10:59 11 10 10 15 6 11 15 7 11-11:59 16 17 11 4 8 12 9 15 10 13 14 5 10 11-11:59 8 17 10 11 12 14 9 11 12-12:59 9 14 18 3 17 8 9 11 7 8 9 11 6 12-12:59 10 9 7 11 10 10 6 14 1-1:59 5 5 7 16 11 9 10 13 9 10 12 15 6 1-1:59 11 10 13 14 14 5 13 17 2-2:59 14 16 12 7 17 10 9 16 17 11 22 15 19 2-2:59 18 14 14 11 10 13 12 10 3-3:59 11 11 16 13 7 10 10 19 14 10 13 8 13 3-3:59 12 12 10 22 9 14 15 16 4-4:59 9 18 13 15 16 7 15 5 8 10 13 11 12 4-4:59 13 8 8 9 12 11 18 10 Totals 75 99 106 75 99 80 82 95 84 84 100 85 87 86 90 84 102 80 90 94 94 1871 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Day of wk. T W TH F SA SU M T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH F SA SU M T W 5:01-5:59p 2 2 1 3 0 0 4 7 3 2 4 1 2 4 5 2 2 3 0 0 5:01-5:59p 2 3 4 0 2 0 1 2 5 3 6-6:59p 2 1 1 0 0 0 1 1 2 0 2 2 1 2 0 1 0 1 1 0 6-6:59p 1 5 1 1 3 0 0 0 4 2 7-7:59p 0 4 1 0 3 1 0 0 0 0 1 0 1 0 2 0 0 1 0 0 7-7:59p 0 0 0 0 1 1 0 1 1 1 8-8:59p 0 0 1 0 1 0 0 0 1 0 1 0 1 0 3 1 3 0 1 0 8-8:59p 0 0 3 1 1 0 0 2 1 2 9-9:59p 1 0 0 1 2 0 0 0 0 1 0 0 1 0 0 1 1 0 2 0 9-9:59p 1 0 0 2 0 0 0 3 0 1 10-10:59p 0 0 0 1 1 0 0 0 0 0 0 0 0 1 1 0 0 2 1 0 10-10:59p 0 2 0 0 0 0 0 1 3 1 11-11:59p 0 0 0 0 0 0 0 1 0 0 1 1 0 2 0 0 1 0 0 1 11-11:59p 2 0 1 0 1 0 0 1 2 0 12-12:59a 0 0 1 0 0 0 1 0 1 2 0 0 1 0 0 0 0 0 1 0 12-12:59a 0 1 0 0 0 0 0 1 0 0 1-1:59a 0 0 1 0 2 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 0 0 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 2-2:59a 0 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3-3:59a 0 0 1 0 0 0 0 0 1 0 4-4:59a 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 4-4:59a 0 0 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 1 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 5-5:59a 0 0 0 0 0 0 1 0 0 0 6-6:59a 0 0 0 1 0 0 1 1 0 0 0 0 1 0 0 0 1 0 0 1 6-6:59a 0 0 0 0 0 0 0 0 0 1 7-7:59a 0 0 0 1 0 0 2 2 0 0 2 1 0 0 1 1 0 0 1 0 7-7:59a 0 1 0 0 0 0 0 0 1 3 8-8:59a 2 0 2 1 4 0 3 1 3 3 1 0 0 3 0 2 3 8 0 0 8-8:59a 3 4 4 7 4 0 1 4 4 3 Total 7 7 8 9 15 2 14 13 10 11 12 5 8 12 12 9 12 15 7 9 16 14 11 12 1 3 15 22 17 308
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 Day of wk. T W TH F SA SU M HOL T W TH F SA SU M T W TH F SA SU Day of wk. M T W TH F SA SU M T W
9-9:59 2 0 2 0 0 0 4 9-9:59 0 0 10-10:59 1 1 1 0 2 1 0 10-10:59 0 1 11-11:59 3 1 0 1 2 0 0 11-11:59 2 1 12-12:59 1 0 0 1 0 1 3 12-12:59 2 1 1-1:59 2 1 2 0 0 1 0 1-1:59 1 2 2-2:59 1 0 3 0 1 0 1 2-2:59 0 0 3-3:59 2 1 3 0 0 1 2 3-3:59 3 0 4-4:59 0 0 0 1 2 1 2 4-4:59 0 1 Total 12 4 11 3 7 5 12 8 6 68
Aug 15
Weekday calls 9a-5p Aug-15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. SA SU M T W TH F SA SU M T W TH F SA SU M T W TH Day of wk. F SA SU M T W TH F SA SU M 9-9:59 9 4 7 6 11 9 2 8 9 5 5 11 6 5 9-9:59 6 3 9 7 7 5 3 10-10:59 4 6 12 13 8 11 15 14 9 13 10 9 8 11 10-10:59 11 10 9 7 11 11 16 11-11:59 5 8 13 9 11 12 11 12 11 10 13 15 8 10 11-11:59 11 7 14 4 6 8 9 12-12:59 10 9 12 8 15 13 10 12 12 10 12 12 12 9 12-12:59 10 7 11 4 15 4 12 1-1:59 8 12 7 10 13 12 9 15 9 16 6 20 10 15 1-1:59 15 17 13 10 7 16 13 2-2:59 3 10 14 13 10 20 12 14 14 23 8 12 11 21 2-2:59 9 11 11 18 15 15 14 3-3:59 8 13 14 13 16 7 18 10 12 13 16 21 16 15 3-3:59 11 5 16 11 16 17 15 4-4:59 8 9 19 15 6 9 15 11 14 12 11 17 17 12 4-4:59 18 12 13 23 11 11 11 Totals 55 71 98 87 90 93 92 96 90 102 81 117 88 98 91 72 96 84 88 87 93 1869 Hotline Calls 5P-9A Hotline Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day of wk. SA SU M T W TH F SA SU M T W TH F SA SU M T W TH Day of wk. F SA SU M T W TH F SA SU M 5:01-5:59p 0 0 5 1 0 4 3 1 0 1 1 3 2 1 1 0 0 3 2 8 5:01-5:59p 1 2 1 3 3 4 4 4 0 0 0 6-6:59p 1 1 1 0 0 4 2 1 0 2 0 0 2 0 0 1 1 1 1 3 6-6:59p 2 2 1 2 0 0 0 0 2 0 0 7-7:59p 1 0 0 1 0 1 0 0 0 0 1 0 1 1 1 0 1 0 2 2 7-7:59p 4 0 1 3 0 1 2 0 1 0 2 8-8:59p 2 0 0 1 0 1 0 0 1 1 0 3 1 1 0 0 0 0 0 1 8-8:59p 0 0 0 2 0 1 0 0 3 1 0 9-9:59p 1 0 0 0 2 0 0 0 2 2 0 2 0 0 0 0 0 2 0 0 9-9:59p 0 0 0 3 0 1 0 0 1 1 3 10-10:59p 1 0 0 2 4 0 2 0 1 0 0 0 0 0 0 0 0 0 1 1 10-10:59p 1 0 0 0 0 0 0 0 3 3 1 11-11:59p 0 1 0 0 0 2 0 3 0 1 0 2 1 0 0 0 0 0 0 0 11-11:59p 1 0 0 0 1 1 1 0 0 0 0 12-12:59a 0 0 0 0 0 0 0 1 1 2 0 0 1 0 1 2 0 0 0 0 12-12:59a 0 0 0 0 0 0 0 0 0 0 0 1-1:59a 0 0 0 0 2 0 0 0 1 0 0 0 1 0 1 0 0 0 0 1 1-1:59a 2 0 1 0 0 0 1 0 0 0 1 2-2:59a 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 2-2:59a 0 0 0 0 0 1 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 1 0 0 0 1 0 0 0 1 0 0 0 0 0 3-3:59a 0 0 0 0 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 4-4:59a 0 0 0 0 0 0 0 0 1 0 0 5-5:59a 0 0 0 0 1 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 5-5:59a 0 0 1 0 0 0 0 0 0 0 0 6-6:59a 0 2 0 0 0 0 1 0 0 0 1 0 0 0 1 0 0 1 1 1 6-6:59a 0 0 0 0 0 0 2 0 0 2 0 7-7:59a 0 0 0 0 1 0 1 0 0 1 0 1 0 0 0 0 3 2 1 0 7-7:59a 0 1 0 0 2 1 1 2 0 0 0 8-8:59a 1 1 0 1 1 6 4 0 3 2 0 2 2 1 0 0 3 2 2 1 8-8:59a 1 0 1 2 1 8 2 1 0 2 2 Totals 7 5 6 6 11 18 15 6 9 12 4 14 11 6 6 3 8 11 10 18 12 5 6 15 7 18 13 7 11 9 9 298
Hotline Day Hotline Day Sa,Su, Hol 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sa,Sun, Hol 21 22 23 24 25 26 27 28 29 30 31 Day of wk. SA SU M T W TH F SA SU M T W TH F SA SU M T W TH Day of wk. F SA SU M T W TH F SA SU M
9-9:59a 0 0 3 1 0 0 9-9:59 0 2 0 0 10-10:59 0 2 0 0 1 0 10-10:59 1 0 0 0 11-11:59 0 0 0 4 0 0 11-11:59 2 2 1 1 12-12:59 0 0 1 0 4 0 12-12:59 0 1 1 2 1-1:59 0 2 2 2 1 0 1-1:59 1 0 3 1 2-2:59 2 1 1 1 0 1 2-2:59 2 2 0 0 3-3:59 2 2 2 2 2 2 3-3:59 2 1 4 3 4-4:59 2 1 0 1 0 1 4-4:59 1 1 1 1 Totals 6 8 9 11 8 4 9 9 10 8 82
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Updated Aug 2, 2024 .