Attachment A - Price Instructions FINAL.docx

STATE OF ILLINOIS

Department of Innovation and Technology Invitation For Bid SMS & Voice Multi-Factor Authentication

26-448DOIT-SEC44-B-52896

Attachment A – Price Instructions

Section I: Introduction and Instructions This document is designed to provide an understanding of the pricing to be entered in BidBuy.

1. These Price Instructions are provided for reference and informational purposes only to support Bidders in understanding the pricing structure contemplated by this IFB. Submission of this document is NOT required as part of an Offeror’s Proposal.

2. Bidders shall refer to the IFB for details regarding the scale, scope of work, contract requirements, and services contemplated under this solicitation.

3. Bidders shall ensure that all proposed pricing reflects the full cost of providing the products and services described in the solicitation, including all labor, materials, travel, overhead, administrative expenses, and any other costs necessary to fulfill the resulting contract.

4. Offerors may reference Attachment B - MFA Activity by Country 90‑Day Summary for a historical picture of domestic and international Multi-Factor Authentication activity. This attachment is for reference only and is not a guarantee of future quantities.

5. This document is not a required submission and should not be uploaded to BidBuy. Bidders shall submit pricing information only in the manner and format expressly required by the IFB.

Section II: BidBuy Line Items – Price Entry in BidBuy ONLY

1. Bidders shall enter pricing directly into BidBuy for each applicable line item.

2. Pricing information shall not be submitted in any separate attachment, spreadsheet, exhibit, cost proposal, narrative response, or supporting document unless specifically requested by the State.

3. All prices entered in BidBuy shall be firm, fixed, and inclusive of all costs associated with providing the applicable products or services.

4. Quantities and units of measure identified in the BidBuy pricing schedule are established for evaluation purposes only and do not represent guaranteed purchases, minimum purchases, or estimated contract usage.

5. Bidders shall not modify the quantities, units of measure, or descriptions contained within the BidBuy pricing schedule.

6. Each pricing line item shall be completed in accordance with the instructions provided in this Attachment and the solicitation.

Section III: BidBuy Line Items – Detailed Pricing Instructions for This Solicitation - Price Entry in BidBuy ONLY

This solicitation contains line items for outbound SMS text messaging, outbound automated voice call delivery, a fixed-price implementation/transition service, and a renewal term evaluation line item. Bidders must carefully follow the instructions below when entering pricing into BidBuy

1. Contract Year Structure (Years 1, 2, and 3)

The BidBuy pricing schedule includes separate line items for each of the following service categories for each of the first three contract years:

· Domestic SMS message delivery

· International SMS message delivery

· Domestic voice call minute delivery

· International voice call minute delivery

These line items are year-specific. Bidders must enter a unit price for each applicable line item for each contract year (Year 1, Year 2, and Year 3).

Do not leave any pricing line item blank.

2. Domestic and International Pricing Must Be Flat Rates Across All Destinations

For both SMS and Voice services, the State will not accept destination‑based pricing.

Bidders must provide:

• One flat per‑message price for all domestic SMS traffic

• One flat per‑message price for all international SMS traffic

• One flat per‑minute price for all domestic voice calls

• One flat per‑minute price for all international voice calls

Unit prices must not vary based on destination, location, region, country, routing, or any other geographic factor. Bidders may not submit pricing that differentiates or groups destinations under any circumstances.

Pricing submitted in any form that is dependent on, or varies by, destination will be considered non‑responsive.

3. Implementation & Transition Services – Fixed Price

The BidBuy pricing schedule includes a single line item for implementation and transition services including configuration, testing, user acceptance testing, documentation, and go-live support.

This line item must be priced as a single fixed amount covering all work required to transition the State from its current messaging provider. Hourly, time-and-materials, or rate-based pricing will not be accepted.

4. Two-Year Renewal Term Line Item (Evaluation-Only Fixed Amount)

The BidBuy pricing schedule includes a renewal-term evaluation line item representing Years 4 and 5. Bidders must enter a price of exactly $400,000 for this line item. This value is an estimated total for evaluation purposes only and does not represent a guaranteed spend or payment. Entering any other amount will result in automatic disqualification. Final contract pricing for the renewal term will be subject to allowable CPI adjustments in accordance with the contract.

5. Quantities Used for Evaluation Only

All BidBuy quantities and units of measure reflect estimated usage only and do not represent minimum or guaranteed purchase amounts. Bidders may not alter quantities, units of measure, or descriptions.

6. No Additional Pricing Formats Allowed

Bidders may not submit pricing in attachments, spreadsheets, PDFs, narratives, or emails. All pricing must be entered directly into BidBuy. Any submission of pricing outside the BidBuy Items Tab may result in disqualification.

7. Each pricing line item must be completed fully and accurately.

Failure to enter pricing for any required line item may render the Offeror’s proposal non-responsive.