attachment-8-rfp-2026-dms-04-commu-q-a--1-.pdf

This is an Official Responses to Vendor Questions document from the New Hampshire Department of Health and Human Services for RFP-2026-DMS-04-COMMU, Community Reentry Navigator and Communication Services. The RFP solicits proposals for statewide healthcare navigation services to incarcerated individuals participating in community reentry programs across all fifteen New Hampshire carceral facilities, including ten county jails, four state correctional facilities, and one youth detention center. Primary deliverables include conducting Medicaid eligibility screenings within ninety days prior to release, assisting with new applications and redeterminations, coordinating with the Department and correctional facilities, providing education on alternative medical coverage options, maintaining on-site navigator presence at all fifteen facilities, and delivering post-release support for up to six months with monthly check-ins. The contractor must also develop approved communication materials in English and Spanish. Responses were due by March 26, 2026.

The Department received no vendor questions for this solicitation. Applicants must demonstrate comprehensive experience providing navigation services to diverse populations including Medicaid, Medicare, commercial, ACA Marketplace/Exchange, dual-eligible, and uninsured individuals. All navigator staff must pass criminal background checks and comply with Prison Rape Elimination Act standards and facility-specific training requirements. The contractor must maintain commercial general liability insurance of not less than $1,000,000 per occurrence and $2,000,000 aggregate. Budget submissions must cover three fiscal periods: upon Governor and Council approval through June 30, 2026, July 1, 2026 through June 30, 2027, and July 1, 2027 through December 31, 2027, with line items including salary, fringe benefits, consultants, equipment, supplies, travel, software, marketing/communications, education and training, and subrecipient contracts. The overall contract award value and maximum price limitation are not disclosed in the available procurement documents.