Attachment 7- Appendix E - Utility Outage.pdf

502 Civil Engineer Squadron Joint Base San Antonio

502d CES UTILITY OUTAGE

REQUEST

STANDARD OPERATING

PROCEDURES

KEITH KELLNER, GS-15, DAF

Director, 502d Civil Engineer Squadron 502d CES UTILITY OUTAGE REQUEST AND NOTIFICATION STANDARD OPERATING PROCEDURES

502d CIVIL ENGINEER SQUADRON UTILITY OUTAGE REQUEST STANDARD OPERATING PROCEDURE

1. PURPOSE:

This Standard Operating Procedure (SOP) is intended to direct the 502 Civil Engineer Squadron (CES) planning and notification process for planned, urgent unplanned and emergency unplanned utility outages across JBSA. This SOP applies to 502 CES Site Leads, Work-Center Superintendents, Supervisors and subordinate personnel planning and requesting outages across the JBSA enterprise.

2. DEFINITIONS:

Outage Manager: The Outage Manager for any planned outage will be the 502 CES Site Lead, Work- Center Superintendent or his/her designated representative. The Project Manager is responsible for all coordination and notifications related to an outage

Planned Outage: An outage required by 502 CES to support maintenance, repair or projects that need a utility to be turned off to effect required actions.

Urgent Unplanned Utility Outage: An outage required for urgent maintenance and repair planned by the 502 CES. This type outage must be executed as soon as possible to avoid disruption to utility services to facilities which could cause disruption to Mission Partner activities.

Emergency Unplanned Utility Outage: This type of outage is a result of utility loss or requires immediate utility outage due to life/safety/health or severe damage to utility or facility.

3. PLANNED AND URGENT UNPLANNED OUTAGE REQUEST NOTIFICATION:

a. The 502 CES Work-Center Supervisor or designated representative determines need for utility outage (NOTE: 802 CES Project Manager will manage requests coming from the 802 CES).

b. The 502 CES Work-Center Supervisor requesting the outage will be responsible for completing the 502 CES Outage Coordination form (Figure 1) and submitting to 502 CES Operations Site Lead within the timeline required dependent on the type of outage.

c. 502 CES Work-center supervisor or designated representative will speak directly with impacted Facility Manager(s) (FM) to inform them of the need for utility outage and proposed dates for the outage. They will obtain contact information for the impacted FM(s)/Mission Partner(s) (name/phone number/email) and signature(s) of the FM(s) on the 502 CES Outage Coordination form. The form must be completed within the timeframe listed below and once all notifications/contacts are completed, submit to the 502 CES Operations Site Lead.

Figure 1:

Type of Outage Notification Planned 45-60 Days prior

Urgent Planned 2 - 15 Days prior Emergency Immediate Notification to 502 CES

Director and Deputies

d. Site Lead is responsible for reviewing and signing the Outage Request form and submitting to 502 CES Director and/or Deputies.

e. 502 CES Director and/or Deputy Director who will review and provide final approval for any utility outage. Their signature on the outage request form will annotate approval.

f. 502 CES Director and/or Deputies will provide notification of outage to 502 CEG and 502 ABW Leadership as appropriate.

Figure 2:

5. EMERGENCY UNPLANNED OUTAGE NOTIFICATION:

a. 502 CES personnel or Privatized Utility operator must notify the 502 CES Director and Deputy Director’s as soon as an outage occurs or outage need is identified with no less than a one (1) hour delay between outage need and outage execution.

b. The 502 CES Director or Deputies will be responsible for notifying 502 ABW, 502 CEG and Executive Agent personnel of the outage via text message and keep them updated on a regular basis until the outage is resolved.

Outage Required

• 502 CES Lead determines outage is required

Notification

• 502 CES Lead completes Outage Request Form and Informs all affected Facility Managers and Mission Partners and submits to Site Lead

Approval

• 502 CES Director or Deputy Director is final approval authority for all utility outages

Figure 1. Utility Outage Coordination Form

502d CIVIL ENGINEER SQUADRON

(FSH/RND/LAK)

PLANNED/URGENT UNPLANNED UTILITY OUTAGE

COODINATION

(Modified and Approved Dec 2020) Date: ………..

Work Task or Project #:

Type of Utility Outage:………..…… Proposed Date:…………………..Alternate Date:……….……….

Building Number:………. Mission Partner (s) Impacted:………………………………………………..

Duration of Outage:…………………Start Time:…………. End Time: ………………

Requester (Must Be Supervisor):……………………….…………………..

Phone: ……………………………

Work Description:

Area/Room/Floor/Other Facilities Affected:

COORDINATION: (Please PRINT name and Sign to acknowledge outage if your area of responsibility is affected)

Printed Facility Manager(s) Name (Must be legible) and Signature:______________________________

Shop Coordination (Name Must Be Legible)

Interior Electric Shop Supervisor/Alt: __________________________________

Exterior Shop Supervisor/Alt:________________________________________

Plumbing Shop Supervisor/Alt: (Water/Gas/Backflow /Fire Systems) ______________________________

Alarm Shop Supervisor/Alt: ___________________________________________________________________

EMCS (Controls) Supervisor/Alt: _______________________________________________________________

HVAC Supervisor/Alt: _________________________________________________________________________

Power Production Supervisor/Alt: ________________________________________________________

Water/Wastewater Ops Supervisor/Alt: ________________________________________________________

CE Customer Service Supervisor:__________________________________________________________

902 CES Fire Emergency Services Lead: _____________________________________________________

502d Communications Squadron:_________________________________________________________

Chief, Operations Flight (Site Lead):_______________________________________________________

Service Contracts(Portables, handwashing stations, etc) ______________________________________

502 CES DIRECTOR/DEPUTY

(Approve/Disapprove)_____________________________________________________________