Attachment 5 - Snow and Ice Removal PPQ.pdf
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- Solicitation number
- FA500025R0007
About this file
This document is a Past Performance Questionnaire (PPQ) for a Grounds Maintenance and Snow Removal Services contract (Solicitation No. FA5000-25-R-0007) for Joint Base Elmendorf-Richardson, Alaska. The U.S. Air Force is seeking past performance information from previous clients who have worked with a contractor on snow and ice removal services within the last three years. The questionnaire requires references to provide detailed evaluations of the contractor's performance across multiple dimensions, including scope/complexity of service, quality of service, and magnitude of service.
The document includes a comprehensive evaluation rating scale ranging from Exceptional to Unsatisfactory, with references asked to rate the contractor's capabilities in areas such as snow/ice removal from streets and parking lots, hauling, adherence to quality control plans, response to customer complaints, personnel management, and scheduling. Key submission details include returning the completed questionnaire to 1st Lt Shelby Sain and Ms. Diane Harper by 4:00 P.M. EST on Monday, October 27, 2025. The final section allows references to indicate whether they would award another contract to the company and provide additional comments.
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Attachment 5
Snow and Ice Removal Past Performance Cover Letter/Questionnaire
WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION
IAW FAR 2.101 AND 3.104
FA5000-25-R-0007 GROUNDS MAINTENANCE AND SNOW REMOVAL SERVICES
SUBJECT: Request for Past Performance Questionnaire
TO: Whom It May Concern
We are currently participating in a proposal in response to the Government’s Request for Proposal No. FA5000-25-R-0007 for a firm fixed price contract on Grounds Maintenance and Snow Removal at Joint Base Elmendorf-Richardson, Alaska.
The Government will be evaluating contractors for this service based on several selection factors.
One of the key factors in the Government’s final decision is past performance. To assist the Government in its assessment of our past performance, we are required to identify previous contracts and clients who are familiar with our past performance. For the purpose of this questionnaire, past performance is defined as contracts performed and/or being performed for any customer within the last three (3) years prior to the issuance date of the solicitation.
As one of our customers for past contracting work on , we are requesting that you complete the attached questionnaire regarding our past performance in Grounds Maintenance Services. This letter authorizes you to discuss our past performance with the Government and to release information regarding our past performance as directed.
Your prompt attention in completing the attached questionnaire will ensure we receive full consideration in this competition. Please return the completed form to the Government’s point of contacts identified below, to arrive no later than 4:00 P.M EST on Monday, October 27, 2025.
Please use the point of contact information below to email the completed questionnaire:
1st Lt Shelby Sain @ shelby.sain@us.af.mil Ms. Diane Harper @ diane.harper@us.af.mil
Thank you for your assistance.
FA500025R0007 Atch 5 - Snow and Ice Removal PPQ
FA500025R0007 Atch 5 - Snow and Ice Removal PPQ
PAST AND PRESENT PERFORMANCE QUESTIONNAIRE
SECTION A - CONTRACTOR INFORMATION: Offeror is to complete this section prior to sending this form to each reference
Contractor Company Name: Address: Cage Code:
Duns Number:
Point of Contact: Telephone Number: Email Address:
SECTION B - RESPONDENT INFORMATION: To be completed by each reference providing information in Sections C & E. This is a 2-page questionnaire---please complete both pages. Please forward filled PPQ to 1st Lt Shelby Sain @ shelby.sain@us.af.mil AND Ms.
Diane Harper @ diane.harper@us.af.mil
Name: Title: Company/Organization:
Physical Address (Street, City, State, Zip Code): Telephone Number (to include area code): Email Address:
Signature: Title:
Signature and title of individual having the authority to sign for and legally bind the offeror
RETURN COMPLETED QUESTIONNAIRE TO THE INDIVIDUALS LISTED BELOW:
SECTION C - CONTRACT SPECIFICS: To be completed by each reference. Please provide information on any Grounds Maintenance Service with the contractor listed in Section A.
Contract Number: Contract Type (Firm Fixed Price, Cost Reimbursement, etc.):
Period of Performance: Competitive Contract (Check Yes/No) YES NO
Initial Contract Value Current/Final Contract Value: Total Value:
Contract Title: Contractor's Role: Prime Contractor Sub Contractor
Brief Description of Services:
Reason for Difference Between Initial & Current/Final Contract Costs, if any exists:
SECTION D – EVALUATION RATING SCALE:
RATING DEFINITION
Exceptional Performance meets contractual requirements and there is a high expectation that the offeror will successfully perform the required effort.
The contractual performance of the contract being evaluated was accomplished with a few minor problems for which corrective actions taken by the contractor were highly effective.
Satisfactory Performance meets contractual requirements and there is a reasonable expectation that the offeror will successfully perform the required effort. The contractual performance of the contract contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal Performance does not meet some contractual requirements and there is a reasonable concern that the offeror will not successfully perform the required effort. The contractual performance of the contract being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory Performance does not meet some contractual requirements and there is a high concern that the offeror will not successfully perform the required effort. The contractual performance of the contract contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
SECTION E: CONTRACTOR'S PERFORMANCE RATINGS (Recency, Relevancy & Administration Information). To be completed by each reference using the rating scale in Section D, YES/NO answers, or a brief response as indicated.
SCOPE/COMPLEXITY OF SERVICE
1. Did your snow/ice removal contract involve ice removal from streets and vehicle parking lots? Select all that apply.
STREETS PARKING LOTS
2. Did your snow/ice removal contract involve snow/ice hauling? YES NO
QUALITY OF SERVICE EXCEPTIONAL SATISFACTORY MARGINAL UNSATISFACTORY
3. How would you rate the contractor's ability to maintain snow and ice removal services outlined in your Performance Work Statement, Statement of Work, or equivalent document?
4. How would you rate the contractor’s ability to follow and adhere to their quality control plan?
5. How would you rate the contractor’s response to customer complaints, and if required, re-performance of tasks.
6. How would you rate the contractor’s ability to hire, maintain & replace qualified personnel, if necessary, during the contract period?
7. How would you rate the contractor’s ability to maintain a schedule, meet specific response times, and adjust to varying workload?
MAGNITUDE OF SERVICE
8. How many Sq. Ft. did your contract involve for snow/ice removal? 0 > 9 M SQ FT 10 > 17 M SQ FT 18 > 25 M SQ FT 26 < M SQ FT
9. How many Cubic Yards did your snow/ice removal contract haul? 0 > 18K CY 1 9 > 38K CY 39 > 57K CY 28 < M CY
11. Would you award another contract to this company? YES NO
Additional Comments: SIGNATURE & DATE:
Attachment 5 - FA500025R0007
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