Attachment 4 PPIQ 19AQMM26Q0271.docx

DOCX document 151 KB Posted

Attached to
Mexican Criminal Courts Telepresence
Solicitation number
19AQMM26Q0271
Issued by

About this file

This is a Past Performance Information Questionnaire (PPIQ) template used by the Department of State Office of Acquisition Management to evaluate contractor performance on federal contracts. The questionnaire is designed to gather feedback from government representatives who have direct experience working with contractors on completed or ongoing projects.

The PPIQ contains 23 rated questions and one yes/no question covering comprehensive performance areas including: schedule and milestone adherence, cost management and financial performance, key personnel qualifications and retention, project management systems, quality assurance programs, subcontract management, regulatory compliance, corporate support, stakeholder coordination, and overall contractor effectiveness. Each question uses a six-point rating scale (4=Outstanding, 3=Good, 2=Satisfactory, 1=Marginal, 0=Unsatisfactory, with NA and DK options), and responses rated below 2 require explanatory narratives. Respondents must provide their name, title, company/agency contact information, and the associated contract details. The questionnaire concludes with an overall performance assessment and a determination of whether the government would hire the contractor again. This template is utilized as part of the evaluation process for solicitation 19AQMM26Q0271, the Mexican Criminal Courts Telepresence project, which aims to equip judiciaries and penitentiaries in Mexico's northern border states with secure telepresence systems and digital communication platforms.

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Past Performance Information Questionnaire

Past Performance Information Questionnaire for:_[Insert Name of Offeror]

Respondent: Please fill in the following table:

1. Complete Name and Title of Responder

2. Company or Agency Name, Address, Telephone Number, Facsimile Number (w/Area Code), and

E-mail Address

3. Contract Name or Title, Contract Number and Type of Contract

4. Signature

4 = Outstanding

Performance was substantially and consistently above contract requirements. Contractor displayed an overall superior understanding of contract requirements, and used innovative approaches leading to enhanced performance.

3 = Good

Performance was above minimum contract requirements. Contractor displayed a thorough understanding of contract requirements.

2 = Satisfactory

Performance met minimum contract requirements.

1 = Marginal

Performance was below minimum contract requirements. Contractor displayed a lack of thorough understanding of contract requirements in one or more significant performance areas.

0 = Unsatisfactory

Performance completely failed to meet the minimum contract requirements. Contractor displayed a total lack of understanding of contract requirements.

NA = Not Applicable

DK = Don’t Know

No knowledge available to respond to this question.

For any rating(s) less than 2, please attach an explanatory narrative. We greatly appreciate your time and assistance in completing this questionnaire.

UNCLASSIFIED//FOR OFFICIAL USE ONLY

Attachment 2– PPIQ RFQ- 19AQMM26Q0271

1. How would you rate the contractor’s performance in the following areas:

Meeting contract milestones? Submitting deliverables timely? Adherence to contract schedules?

[4] [3] [2] [1] [0] [NA] [DK]

2. How would you rate the contractor’s ability to perform within the contract ceiling or estimated cost?

[4] [3] [2] [1] [0] [NA] [DK]

3. Did the contractor utilize cost efficiencies in performance of your contract?

[4] [3] [2] [1] [0] [NA] [DK]

4. How would you rate the contractor’s cost performance?

[4] [3] [2] [1] [0] [NA] [DK]

5. Did the contractor submit accurate and timely invoices?

[4] [3] [2] [1] [0] [NA] [DK]

6. If proposals were generated for changes, requests for equitable adjustment, or claims, how would you rate the reasonableness of the pricing?

7 How would you rate the contractor’s key personnel performance?

[4] [3] [2] [1] [0] [NA] [DK]

8 How would you rate the contractor’s ability to recruit and retain strong, well-qualified key personnel?

[4] [3] [2] [1] [0] [NA] [DK]

9. Did the contractor utilize an effective project management system that included planning, budgeting, status tracking, reporting, baseline management, critical path analysis, and work breakdown structure?

10. Has there been a positive or negative trend in contract performance (“0” would be a very negative trend, “4” would be a very positive trend)

11. How would you rate the contractor’s ability to create teaming/partnering relationships to achieve project goals?

[4] [3] [2] [1] [0] [NA] [DK]

12. How would you rate the contractor’s ability to integrate activities with other contractors on multiple contractor sites?

[4] [3] [2] [1] [0] [NA] [DK]

13. Was the Statement of Work executed effectively by the contractor in a consistently high quality manner?

[4] [3] [2] [1] [0] [NA] [DK]

14. How would you rate the contractor’s responsiveness to technical direction?

[4] [3] [2] [1] [0] [NA] [DK]

Attachment 2– PPIQ RFQ 19AQMM26Q0271 Past Performance Information Questionnaire for: _[Insert Name of Offeror]

15. Was the contractor effective in subcontract management and did it meet subcontracting goals?

[4] [3] [2] [1] [0] [NA] [DK]

16. Did the contractor provide an effective and efficient transition from the previous contractor?

[4] [3] [2] [1] [0] [NA] [DK]

17. Did the contractor effectively manage regulatory compliance programs and regulatory interfaces?

[4] [3] [2] [1] [0] [NA] [DK]

18. Did the contractor’s corporate office effectively support your contract?

[4] [3] [2] [1] [0] [NA] [DK]

19. Did the contractor develop and implement an effective quality assurance program?

[4] [3] [2] [1] [0] [NA] [DK]

20. Did the contractor effectively implement human resources requirements and manage labor relations?

[4] [3] [2] [1] [0] [NA] [DK]

21. Did the contractor manage effectively including cooperation with the technical representatives, the Contracting Officer, and other stakeholders showing flexibility and responsiveness?

22. Was the contractor effective in working with organized labor, community groups, media, and other stakeholders?

[4] [3] [2] [1] [0] [NA] [DK]

23. Provide an overall assessment of the contractor’s performance.

[4] [3] [2] [1] [0]

24. Would you hire this Company again?

[ ] Yes [ ] No

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