attachment-1-rfp-2027-dbh-21-getti-app-a.pdf

New Hampshire Department of Health and Human Services Getting to Y

Appendix A – Scope of Services

RFP-2027-DBH-21-GETTI Contractor Initials __________

v. 1.0 Page 1 of 12 Date __________

Adding a The final Scope of Services is subject to modification based on the proposal submitted by the selected Vendor.

Scope of Services

1. Statement of Work

1.1. The Contractor must facilitate the administration, implementation, and delivery of the Getting to Y (GTY) research-informed substance misuse prevention program.

The Contractor must:

1.1.1. Ensure the GTY is available to middle and high schools statewide;

1.1.2. Provide comprehensive program management and oversight for the GTY, including scheduling, communication, documentation, and reporting;

1.1.3. Recruit and subcontract with Regional Public Health Networks (RPHNs) to implement GTY activities and sessions at schools within each RPHNs’ coverage area;

1.1.4. Contract with UP for Learning to ensure the GTY is implemented as originally designed and intended, maintaining accuracy and consistency throughout the process (“fidelity”) and compliance with the core practices, structure, and intent of the UP for Learning GTY, Train-the-Trainer model;

1.1.5. Provide training and technical assistance (T/TA) to RPHNs and participating schools to ensure participants learn the core aspects of the GTY program and gain the skills to replicate the program in participating school districts;

1.1.6. Ensure compliance with contractual requirements, alignment with program goals, quality assurance, and timely execution of all subcontracted responsibilities; and

1.1.7. Implement GTY activities and sessions with participating schools in areas not covered by RPHNs.

1.2. The Contractor must recruit and enter into subcontracts with RPHNs statewide to assist and support RPHNs with direct engagement of students and adult advisors, that includes, but is not limited to:

1.2.1. Providing incentives to RPHNs to participate in the GTY program in schools.

1.2.2. Assisting schools to Implement research-informed substance misuse prevention programs.

1.2.3. Building partnerships with the adults in the schools and communities to assist in carrying out the activities outlined in the action plans developed by students as part of the GTY.

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1.2.4. Connecting students with adult advisors to facilitate an analysis of the Youth Risk Behavior Survey (YRBS) data that will empower students to identify and lead solutions to health issues important to them and specific to their school and community and provides structured opportunities for students to:

1.2.4.1. Develop critical thinking, leadership, and participatory action research skills;

1.2.4.2. Review and analyze YRBS data to identify areas to improve the culture and climate in their schools and communities; and

1.2.4.3. Directly address student health and risk factors through the implementation of the prevention initiatives.

1.3. The Contractor must retain current participating schools who choose to re-engage in GTY programming, as identified by the Department, and expand GTY programming in NH by recruiting new schools to participate in the GTY.

1.4. The Contractor must develop a detailed GTY Implementation Plan, subject to Department approval, and in partnership with RPHNs, that facilitates the full implementation of required GTY program components in each State Fiscal Year (SFY), including, but not limited to:

1.4.1. A timeline that ensures full implementation of GTY programming within each SFY.

1.4.2. GTY training timeline.

1.4.3. Steps and resources needed to implement each aspect of GTY.

1.4.4. Strategies to identify and recruit additional GTY schools, including:

1.4.4.1. Anticipated number of participating schools and students;

1.4.4.2. How students and adult trainers will be recruited for the GTY program; and

1.4.4.3. Defined roles and responsibilities of students and adult advisors.

1.4.5. A process to award the following stipends, which must be reviewed and approved by the Department prior to provision of:

1.4.5.1. Stipends, to support the schools with developing and implementing their own GTY action plans, including, but not limited to acquiring needed resources;

1.4.5.2. Stipends to participating schools, to support travel, training, and advisor support; and

1.4.5.3. Stipends to RPHNs to support the RPHNs including but not limited to:

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1.4.5.3.1. Assisting with the recruitment of new schools to

GTY;

1.4.5.3.2. Supporting schools implementing GTY;

1.4.5.3.3. Sitting on the advisory board and assisting in

designing and planning training; and

1.4.5.3.4. Assisting with the collection of data for the

contractor.

1.4.6. A plan to measure and record the GTY program’s impact including:

1.4.6.1. Engagement of schools, students, and adult advisors;

1.4.6.2. Increase in students’ critical thinking, leadership, and participatory action research skills through the review of YRBS data; connection with peers and schools; and ability to make positive changes in their school and community for better health and social outcomes as measured by student engagement upon return to school;

1.4.6.3. Baseline measurements for program impacts and proposed increase increments; and

1.4.6.4. Participant satisfaction with overall program learning objectives.

1.5. The Contractor must submit the Implementation Plan to the Department for review and approval no later than 30 days after the contract effective date and prior to implementation. The Contractor must ensure:

1.5.1. Any updates to the Implementation Plan are reviewed and approved by the Department prior to execution; and

1.5.2. Program impacts and progress toward goals identified in the Implementation Plans are reviewed with the Department a minimum of quarterly.

1.6. The Contractor must establish, coordinate, convene, and participate on a GTY Advisory Group. The GTY Advisory Group must meet at a frequency approved by the Department and include all participating RPHNs to assist and advise the Contractor on:

1.6.1. Evaluating and providing the status as to the overall progress of GTY School programs;

1.6.2. Assessing School GTY training and technical assistance needs;

1.6.3. Planning and coordinating school training locations and dates; and

1.6.4. Collecting data that includes, but is not limited to:

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1.6.4.1. Number of schools participating in GTY programming in total and broken out by RPHN.

1.6.4.2. Number of participating students and adult advisors in total and broken out by school and RPHN.

1.6.4.3. What activities have been implemented broken out by school.

1.6.4.4. Where each school is in the GTY process.

1.6.4.5. Other data as identified by the Contractor, needed to track progress toward project goals.

1.7. Training and Technical Assistance (T/TA)

1.7.1. The Contractor must provide T/TA to RPHNs and participating schools to assist in the delivery of GTY. The Contractor must ensure T/TA include, but are not limited to:

1.7.1.1. Purpose and goals of GTY.

1.7.1.2. GTY step‑by‑step process.

1.7.1.3. Delivery of the GTY model.

1.7.1.4. Student‑driven data analysis principles.

1.7.1.5. Understanding the YRBS.

1.7.1.6. Fidelity requirements and non‑negotiables.

1.7.1.7. GTY implementation support.

1.7.1.8. Fidelity monitoring and coaching.

1.7.1.9. Interpreting YRBS data.

1.7.1.10. Community partnerships and coordination support.

1.7.1.11. Understating reporting requirements

1.7.1.12. GTY implementation skills that include:

1.7.1.12.1. How to guide schools through each GTY phase;

1.7.1.12.2. How to support student teams;

1.7.1.12.3. How to help schools interpret YRBS data;

1.7.1.12.4. How to facilitate student‑adult partnership

practices; and

1.7.1.12.5. Other training identified by the RPHN Advisory

Group.

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1.7.2. The Contractor must serve as the point of contact for the RPHNs and schools to assist with implementing the GTY program on an as needed basis. The steps would include:

1.7.2.1. Attendance of adult advisors and five to eight student leaders for GTY orientation;

1.7.2.2. Planning and conducting data analysis training;

1.7.2.3. Planning and conducting community dialogue events to share their YRBS data with community members and develop action plans;

1.7.2.4. Finalizing the plan of action by assigning tasks based on their analysis;

1.7.2.5. Reflection by identifying lessons learned; and

1.7.2.6. Carrying action steps forward that includes recruitment of new members to analyze the data as it becomes available.

1.7.3. The Contractor must collaborate with the Department to provide schools and RPHNs with T/TA design to include, but not limited to:

1.7.3.1. Ensuring the program is implemented with fidelity to the GTY program model.

1.7.3.2. Planning and coordinating one (1) GTY Annual Conference per State Fiscal Year (July 1 – June 30) to bring together students, RPHNs and adult advisors for GTY program training; that includes:

1.7.3.2.1. Introduction on how to effectively run the program in schools and communities.

1.7.3.2.2. Guidance on how schools can collaborate by

sharing program implementation success stories and challenges to mitigate any barriers.

1.7.3.2.3. Ensuring coordination and logistics that includes, but not limited to:

1.7.3.2.3.1. Selecting and securing the location.

1.7.3.2.3.2. Operating registration.

1.7.3.2.3.3. Operating audio and video (AV)

components of the conference.

1.7.3.2.3.4. Marketing the conference to all

schools and RPHNs.

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1.7.3.3. Planning and coordinating one (1) GTY Train-the-Trainer event per State Fiscal Year for students and advisors that includes training on:

1.7.3.3.1. YRBS data analysis;

1.7.3.3.2. Community dialogue and engagement; and

1.7.3.3.3. Action plan development and implementation.

1.7.4. The Contractor, in collaboration with the RPHNs, must provide each participating GYT school with:

1.7.4.1. GTY orientation and training;

1.7.4.2. Reflection, celebration and identification of lessons learned;

1.7.4.3. Development of action steps to sustain GTY and carry forward for future data analysis; and

1.7.4.4. Four (4) GTY Learning Collaboratives per State Fiscal Year.

The Contractor must ensure each GTY Learning Collaborative is designed with input from the appropriate RPHN.

1.8. The Contractor must participate in meetings with the Department on a quarterly basis, or as otherwise requested by the Department; of which one, per quarter year, must be an on-site review.

1.9. Reporting

1.9.1. The Contractor must provide the Department with aggregate, de-identified data that supports contract deliverables.

1.9.2. The Contractor must submit quarterly reports that include:

1.9.2.1. Number, date, and location of events, categorized by Train-the-Trainer, Learning Collaboratives, and Annual Conference.

1.9.2.2. Number, date, location, and topic(s) of technical assistance and training episodes.

1.9.2.3. Number of student attendees, per event, with subtotals by middle and high school students.

1.9.2.4. Number of adult attendees, per event, with subtotals by middle and high school affiliation.

1.9.2.5. Name and location of schools engaged.

1.9.2.6. Name and location of schools participating in GTY events.

1.9.2.7. Name and location of schools implementing GTY.

1.9.3. The Contractor may be required to provide other key data and metrics to the Department in a format specified by the Department.

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1.10. Background Checks

1.10.1. Prior to permitting any individual to provide services under this Agreement, the Contractor must ensure that said individual has undergone:

1.10.1.1. A criminal background check, at the Contractor’s expense, and has no convictions for crimes that represent evidence of behavior that could endanger individuals served under this Agreement;

1.10.1.2. A name search of the Department’s Bureau of Adult and Aging Services (BAAS) State Registry, pursuant to RSA 161-F:49, with results indicating no evidence of behavior that could endanger individuals served under this Agreement; and

1.10.1.3. A name search of the Department’s Division for Children, Youth and Families (DCYF) Central Registry pursuant to RSA 169-C:35, with results indicating no evidence of behavior that could endanger individuals served.

1.11. Confidential Data

1.11.1. The Contractor must meet all information security and privacy requirements as set by the Department and in accordance with the Department’s Information Security Requirements Exhibit as referenced below.

1.11.2. The Contractor must ensure any individuals involved in delivering services through this Agreement contract sign an attestation agreeing to access, view, store, and discuss Confidential Data in accordance with federal and state laws and regulations and the Department’s Information Security Requirements Exhibit. The Contractor must ensure said individuals have a justifiable business need to access confidential data. The Contractor must provide attestations upon Department request.

1.12. Privacy Impact Assessment

1.12.1. Upon request, the Contractor must allow and assist the Department in conducting a Privacy Impact Assessment (PIA) of its system(s)/application(s)/web portal(s)/website(s) or Department system(s)/application(s)/web portal(s)/website(s) hosted by the Contractor, if Personally Identifiable Information (PII) is collected, used, accessed, shared, or stored. To conduct the PIA the Contractor must provide the Department access to applicable systems and documentation sufficient to allow the Department to assess, at minimum, the following:

1.12.1.1. How PII is gathered and stored;

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1.12.1.2. Who will have access to PII;

1.12.1.3. How PII will be used in the system;

1.12.1.4. How individual consent will be achieved and revoked; and

1.12.1.5. Privacy practices.

1.12.2. The Department may conduct follow-up PIAs in the event there are either significant process changes or new technologies impacting the collection, processing or storage of PII.

1.13. Contract End-of-Life Transition Services

1.13.1. General Requirements

1.13.1.1. If applicable, upon early termination or expiration of the Agreement the parties agree to cooperate in good faith to effectuate a secure transition of the services (“Transition Services”) from the Contractor to the Department and, if applicable, the new Contractor (“Recipient”) engaged by the Department to assume the services. Ninety (90) days prior to the end-of the contract or unless otherwise specified by the Department, the Contractor must begin working with the Department and if applicable, the Recipient to develop a Data Transition Plan (DTP). The Department shall provide the DTP template to the Contractor.

1.13.1.2. The Contractor must assist the Recipient, in connection with the transition from the performance of Services by the Contractor and its End Users to the performance of such Services. This may include assistance with the secure transfer of records (electronic and hard copy),transition of historical data (electronic and hard copy), the transition of any such Service from the hardware, software, network and telecommunications equipment and internet-related information technology infrastructure (“Internal IT Systems”) of Contractor to the Internal IT Systems of the Recipient and cooperation with and assistance to any third-party consultants engaged by Recipient in connection with the Transition Services.

1.13.1.3. If a system, database, hardware, software, and/or software licenses (Tools) was purchased or created to manage, track, and/or store Department Data in relationship to this contract said Tools will be inventoried and returned to the Department, along with the inventory document, once transition of Department data is complete.

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1.13.1.4. The internal planning of the Transition Services by the Contractor and its End Users shall be provided to the Department and if applicable the Recipient in a timely manner.

Any such Transition Services shall be deemed to be Services for purposes of this Agreement.

1.13.1.5. In the event the data Transition extend beyond the end of the Agreement, the Contractor agrees that the Information Security Requirements, and if applicable, the Department’s Business Associate Agreement terms and conditions remain in effect until the Data Transition is accepted as complete by the Department.

1.13.1.6. In the event the Contractor has comingled Department Data and the destruction or Transition of said data is not feasible, the Department and Contractor will jointly evaluate regulatory and professional standards for retention requirements prior to destruction, refer to the terms and conditions of the Department’s DHHS Information Security Requirements Exhibit.

1.13.2. Completion of Transition Services

1.13.2.1. Each service or transition phase shall be deemed completed (and the transition process finalized) at the end of fifteen (15) business days after the product, resulting from the Service, is delivered to the Department and/or the Recipient in accordance with the mutually agreed upon Transition plan, unless within said fifteen (15) business day term the Contractor notifies the Department of an issue requiring additional time to complete said product.

1.13.2.2. Once all parties agree the data has been migrated the Contractor will have thirty (30) days to destroy the data per the terms and conditions of the Department’s Information Security Requirements Exhibit.

1.13.3. Disagreement over Transition Services Results

1.13.3.1. In the event the Department is not satisfied with the results of the Transition Service, the Department shall notify the Contractor, in writing, stating the reason for the lack of satisfaction within fifteen (15) business days of the final product or at any time during the data Transition process. The Parties shall discuss the actions to be taken to resolve the disagreement or issue. If an agreement is not reached, at any time the Department shall be entitled to initiate actions in accordance with the Agreement.

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2. Exhibits Incorporated

2.1. The Contractor must comply with all Exhibit D Federal Requirements, which are attached hereto and incorporated by reference herein.

2.2. The Contractor must manage all confidential data related to this Agreement in accordance with the terms of Exhibit E, DHHS Information Security Requirements.

3. Additional Terms

3.1. Impacts Resulting from Court Orders or Legislative Changes

3.1.1. The Contractor agrees that, to the extent future state or federal legislation or court orders may have an impact on the Services described herein, the State has the right to modify Service priorities and expenditure requirements under this Agreement so as to achieve compliance therewith.

3.2. Federal Civil Rights Laws Compliance: Culturally and Linguistically Appropriate Programs and Services

3.2.1. The Contractor must submit:

3.2.1.1. A detailed description of the language assistance services, within ten (10) days of the Effective Date of the Agreement, to be provided to ensure meaningful access to programs and/or services to individuals with limited English proficiency;

individuals who are deaf or have hearing loss; individuals who are blind or have low vision; and individuals who have speech challenges.

3.2.1.2. A written attestation, within forty-five (45) days of the Effective Date of the Agreement and annually thereafter, that all personnel involved the provision of services to individuals under this Agreement have completed, within the last twelve

(12) months, the Contractor Required Training Video on Civil Rights-related Provisions in DHHS Procurement Processes, which is accessible on the Department’s website (https://www.dhhs.nh.gov/doing-business-dhhs/civil-right-compliance-dhhs-vendors); and

3.2.1.3. The Department’s Federal Civil Rights Compliance Checklist within ten (10) days of the Effective Date of the Agreement.

The Federal Civil Rights Compliance Checklist must have been completed within the last twelve (12) months and is accessible on the Department’s website (https://www.dhhs.nh.gov/doing-business-dhhs/civil-right-compliance-dhhs-vendors).

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3.3. Credits and Copyright Ownership

3.3.1. All documents, notices, press releases, research reports and other materials prepared during or resulting from the performance of the services of the Agreement must include the following statement, “The preparation of this (report, document etc.) was financed under an Contract with the State of New Hampshire, Department of Health and Human Services, with funds provided in part by the State of New Hampshire and/or such other funding sources as were available or required, e.g., the United States Department of Health and Human Services.”

3.3.2. All materials produced or purchased under the Agreement must have prior approval from the Department before printing, production, distribution or use.

3.3.3. The Department must retain copyright ownership for any and all original materials produced, including, but not limited to reports, protocols, guidelines, brochures, posters, and resource directories.

3.3.4. The Contractor must not reproduce any materials produced under the Agreement without prior written approval from the Department.

4. Records

4.1. The Contractor must keep records that include, but are not limited to:

4.1.1. Books, records, documents and other electronic or physical data evidencing and reflecting all costs and other expenses incurred by the Contractor in the performance of the Contract, and all income received or collected by the Contractor.

4.1.2. All records must be maintained in accordance with accounting procedures and practices, which sufficiently and properly reflect all such costs and expenses, and which are acceptable to the Department, and to include, without limitation, all ledgers, books, records, and original evidence of costs such as purchase requisitions and orders, vouchers, requisitions for materials, inventories, valuations of in-kind contributions, labor time cards, payrolls, and other records requested or required by the Department.

4.2. During the term of this Agreement and the period for retention hereunder, the Department, the United States Department of Health and Human Services, and any of their designated representatives must have access to all reports and records maintained pursuant to the Agreement for purposes of audit, examination, excerpts and transcripts.

4.3. If, upon further review, the Department must disallow any expenses claimed by the Contractor as costs hereunder, the Department retains the right, at its discretion, to deduct the amount of such expenses as are disallowed or to

v. 1.0 Page 12 of 12 Date __________ recover such sums from the Contractor.