Attachment 1 - PWS-Wash Racks 10 Aug 2026.pdf

PERFORMANCE WORK STATEMENT

FOR

PREVENTATIVE MAINTENANCE

OF

WATER RECYCLING SYSTEMS

10 AUGUST 2026

12th Maintenance Group (12 MXG) is responsible for the Wash Rack Facilities located at two (2) separate hangars on JBSA-Randolph, TX. This performance work statement (PWS) supports the requirement for the preventative maintenance of the two wash rack facilities located at Hangar 16 (H16) and Hangar 42 (H42).

Background. Water recycling centers were purchased in 2017 to support both Wash Rack facilities used to wash Aerospace Ground Equipment (AGE) at H16 and to wash aircrafts at H42. 12 MXG requires a monthly preventative maintenance service plan with response repair visits for Routine, Urgent, and Emergent Assessments.

SECTION 1: DESCRIPTION OF SERVICES

1.1 Scope. The contractor shall sustain two water recycling systems through scheduled inspections, preventative maintenance, and repair of deficiencies to ensure safe, compliant, and reliable wash rack operations for the 12th Maintenance Group. The Contractor shall provide all management, personnel, equipment, supplies, tools, and materials necessary to inspect, monitor, and perform parts replacement, adjustments, and repairs as defined herein. The contractor shall provide all documentation on all inspections, maintenance, and repair. The two water recycling systems are as follows:

Location Equipment Primary Use

H16 “Riveer” Custom Water Cannon and Pressure Washer

Aerospace Ground Equipment

(AGE)

H42 “Riveer” Custom Water Cannon and Pressure Washer Aircraft

1.2 Non-Personal Services. The Contractor is responsible for managing contract employees through education and guarding against any actions that are personal in nature, actions that meet the perimeters of personal services or give the perception of personal services. The Government will neither supervise contractor employees, nor control the methods the Contractor performs the required tasks, nor prepare work schedules for individual contractor employees; however, the Contractor shall abide by the duty hours, and work schedule listed in 3.1 Duty Hours. If the Contractor feels that any actions constitute or are perceived to constitute personal services, the Contractor shall notify the Contractor Officer (CO) immediately. Personal services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decision-making relative to programs supported by the Contractor shall be the sole responsibility of the Government.

1.3 Services. The contractor shall provide monthly preventative maintenance services for the Wash Rack, to include basic repairs and minor parts identified in the standard preventative maintenance requirements for the identified system. The current Wash Rack system is the “Riveer” Custom Water Cannon and Pressure Washer” (Appendix D and E).

1.4 Functional or Technical Management. The contractor shall provide a primary and alternate point of contact (POC) for management of all preventative maintenance activities to communicate in English with the COR and CO regarding technical services and scheduling.

1.5 Work Priorities. The contractor shall assess, schedule, and perform corrective maintenance (CM) as follows: Routine Maintenance. All other maintenance actions. The contractor shall incorporate routine maintenance into a planned work schedule. Specific routine maintenance shall be coordinated with COR at least one (1) week prior. Routine maintenance should be completed within 30 days or as scheduled with the COR. Any cancellations by the government need to be communicated within 1 day. Emergency Maintenance. An immediate response to a failure that renders a system unserviceable, unsafe, or environmentally non-compliant. The contractor shall assess the condition within 24 hours of notification or next business day and render the system “safe” within 24 hours of the assessment. Urgent Maintenance. A condition that, if not acted upon immediately, is likely to become an emergency or safety hazard. The contractor shall begin assessing the conditions within 48 hours of notification.

1.6 Preventative Maintenance: The Contractor shall perform preventative maintenance and monthly inspections. The contractor shall identify any defects and provide repairs as necessary and perform service maintenance. The contractor shall provide all parts and supplies to provide complete periodical preventative maintenance. Preventative Maintenance Plan (PMP) and maintenance records shall be reviewed with the Government COR and submitted monthly upon services. An initial PMP shall be completed and thoroughly documented and reviewed with the end-user or COR. After the initial PMP, the contractor shall provide the applicable maintenance plans (i.e. monthly, quarterly, etc.). For out-of-scope maintenance and repairs, the Contractor will provide the COR with a quote for approval and funding prior to performing the work.

1.7 Equipment Services and Repairs:

1.7.1 Pressure washer: Stop leaks. Replace fittings or other hardware, worn out hoses and belts, and filters. Rebuild pressure washer spray wands and pressure washer pump. Maintain all bay hoses and pumping system hoses. Ensure that the wash and rinse water cannon guns operate properly and are leak free. Replace as required.

1.7.2 Water Softener System: Change pump oil. Change Reverse Osmosis membranes as needed.

Maintain water softener system and add salt to water softener as required. Maintain ozone injection system and replace ozone modules as required. Check filtration system and adjust as required: Change all filters as required, clean lantec cubes, clean strainers, and check oil skimmer. Backwash carbon and sand filter monthly to ensure proper filtration rates. Drain and clean recycled water holding tanks.

Provide digital flow meter for checking filtration rates.

1.7.3 Parts: The Contractor shall provide new replacement parts and supplies to include, but not limited to, carbon and sand media, RO membranes, ozone modules and cannon guns as needed, as well as, hoses, belts, filters, fittings, defoamer, oil, softener salt, fuses, lubricants and miscellaneous hardware necessary to perform a standard preventative maintenance to maintain system in operational condition for its intended purpose.

1.7.4 Provide technical instructions for Government users. Before departure, the entire system shall be checked. Ensure work area is clean of all debris prior to departure. To be Completed Quarterly.

Remove all grates from drainage trough and remove all debris and sludge. Clean out Recycle Treatment System (RTS) tank.

1.7.5 Winterize equipment in anticipation of freezing temperatures.

1.7.6 Air Compressor: Check air compressor monthly. Drain compressor tank as required. Check entire control system for proper operation. Replace fuses as required. Check for proper operation of all electric rewind hose reel stations.

1.7.7 Water pumps: Check vertical pumps for proper operation, and parameter settings. Check horizontal water pumps for proper operation.

1.7.8 Burners: Check burners for proper operation and maintain as required.

1.7.9 Mechanical pipes: Maintain piping system throughout mechanical room and bays. Inspect the system for proper operation to include, but not limited to, the following:

• Record meter readings.

• Analyze system performance using maintenance records and observations to identify performance degradation trends and recommend appropriate corrective action.

• Check PLC systems and adjust programs as needed to optimize operation of the systems.

• Check the TDS level in RO system tanks and adjust RO rinse system as required.

• Identify all repairs required.

1.8 The contractor shall not order any parts or make repairs without proper approval by the COR.

This includes major services that require proper coordination.

1.9 Repair Quotes and Service Orders. The contractor is responsible for providing a detailed quote for any required repairs. To assist the Government in determining fair and reasonable pricing, the contractor shall include comparative pricing for replacement parts. The contractor shall not proceed with any repair work without prior written authorization from the COR and the Contracting Officer (CO).

1.9.1 Within three (3) business days of completing the on-site diagnostic evaluation, the contractor shall submit a formal Repair Quote to the COR containing the following:

Quote Component Required Details

Diagnostic Findings The root cause of the failure and recommended repair actions.

Breakdown & Price Comparison

An itemized list of parts, labor hours, and materials. For replacement parts, the contractor shall attach at least two (2) vendor prices (e.g., quotes, catalog screenshots, or links) to demonstrate market fairness.

Schedule & Lead Time Estimated time to receive parts and complete the repair.

Warranty Impact Confirm length and warranty coverage.

1.9.2 Estimated Time to Repair (ETR). Coordinate and establish an ETR with the COR for water recycling system(s) repairs. Provide written status as changes occur within 8 hours of a known change to the planned schedule.

1.9.3 Repairs: Upon the Contracting Officer’s (CO) authorization, the contractor shall execute repairs identified in the diagnostic reports to restore the full operational capability of the water recycling system(s). The contractor shall provide all necessary parts, materials, and labor for authorized repairs and conduct operational testing upon completion.

SECTION 2: SERVICE DELIVERY SUMMARY

2.1 Table of Service Delivery Summary:

# Performance Objective PWS Paragraph Method of Surveillance

1 Monthly Preventative Maintenance 1.6 Periodic Site Inspection / 100% Review of Reports

2 Unscheduled Maintenance & Repairs 1.5 100% Inspection of Service Call Records

3 Repair: Emergency Repairs Assessment Reports & Response 1.5 On-site assessment within 24 hours of notification.

4 Repair: Urgent Repairs Assessment Reports & Response 1.5 On-site assessment within 48 hours of notification.

5 Repair: Routine Repairs Assessment Reports & Response 1.5 Completed within 30 days or as scheduled with COR.

6 Winterization 1.7.5 One-Time Inspection & Periodic Checks

2.2 GENERAL GUIDANCE: Only the Contracting Officer’s Representative (COR) or the designated alternate COR has the authority to inspect, accept, or reject all deliverables (see paragraph 2.6 for more information on deliverables).

2.3 QUALITY ASSURANCE: The government is responsible for evaluating the contractor's performance. For the tasks listed on the Service Summary (SS), the COR shall follow the methods of surveillance specified in the Quality Assurance Surveillance Plan (QASP). The COR shall record all surveillance observations. COR surveillance of tasks not listed in the SS or by methods other than those listed in the SS may occur on an as needed basis.

2.4 QUALITY ASSURANCE MEETINGS. The Contracting Officer (CO) may require the contractor to meet with the CO, Contract Specialist (CS), COR, and other government personnel as deemed necessary. The contractor may request a meeting with the CO when necessary. Written minutes of any such meetings shall be recorded by the COR. A copy of the minutes shall be sent to all attendees via e-mail, and a copy of all recorded minutes shall be provided to the contractor, and a copy shall be placed in the official contract file for recordkeeping purposes. In the event the contractor does not concur with any portion of the minutes, exceptions to the minutes shall be provided, in writing, to the CO within ten

(10) working days following receipt of the minutes. Final resolution to exceptions taken by the contractor resides with the CO.

2.5 CONTRACTOR’S QUALITY CONTROL PLAN (QCP). The Contractor shall provide and maintain a QCP that includes the requirements incorporated into this PWS. A short version QCP shall be submitted with quote; however, a comprehensive final QCP shall be submitted to the Contracting Officer within thirty (30) days of the date of award and shall be approved by the Government. The contractor shall be responsible for the expectations of the services, the technical elements of the work, and the actual performance of each; plus, the responsiveness and adherence to schedules, the management of contractor team's efforts including the level of understanding of the mission.

2.6 DELIVERABLES AND OTHER REPORTING REQUIREMENTS

2.6.1 PERFORMANCE METRICS: The contractor shall establish performance metrics prior to contract start and submit the metrics to the CO for acceptance as part of the quality control plan and technical proposal. Track and report the number of service calls, response times, system downtime, repairs performed, and parts replaced. These metrics shall be reported monthly to COR.

2.6.2 The contractor shall prepare and provide a monthly status report that identifies efforts and estimated completion dates, problem areas, and proposed solutions to the COR. The contractor shall propose the format of all reports, data, and deliverables. One copy of each deliverable shall be provided by email to the COR by the 5th working day of the month with the previous month's activity. Final approval rests with the COR.

2.6.3 Maintenance Documentation. Maintain and electronically submit maintenance documentation to the COR, per the format in Appendix C. Documentation shall include system condition, maintenance activities, discrepancies, repairs needed, and corrective actions.

2.6.4 Reference Material. Maintain copies of applicable system manuals, drawings, and specifications for use in inspection and maintenance.

2.6.5 The contractor shall bring problems or potential problems affecting performance to the attention of the COR upon occurrence. Deficiency identified by the government shall require the contractor's re-performance within three (3) working days, and a written response within five (5) working days. The contractor's corrective action and time for completion shall be subject to approval by the COR.

SECTION 3: GENERAL INFORMATION

3.0 Scheduling. Schedule all work with the COR at least one (1) week prior to minimize disruption to the mission.

3.1 Duty Hours. For routine monthly maintenance, the 12th Maintenance Squadron hours of operation are 6:30 a.m. to 1:30 p.m., Monday through Friday except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For Emergency and Urgent Assessment Responses, the contractor shall deviate from normal hours to ensure timely completion of emergent and urgent work, as well as compliance with environmental and safety laws and regulations, at no additional cost to the Government.

3.2 PERIOD OF PERFORMANCE: Base year plus four (4) 12-month option years.

3.3 SCHEDULED HOLIDAYS. 12MXG follows the Federal Government schedule for holidays provided during each work year. Below is a list of the holidays recognized and published by OPM.gov.

Family days and down-days declared by the AETC Commander are considered a duty day and are not included in the definition of a holiday.

• New Year's Day January 1

• Birthday of Martin Luther King, Jr. Third Monday in January

• Washington's Birthday Third Monday in February

• Memorial Day Last Monday in May

• Juneteenth Day June 19

• Independence Day July 4

• Labor Day First Monday in September

• Columbus Day Second Monday in October

• Veterans Day November 11

• Thanksgiving Day Fourth Thursday in November

• Christmas Day December 25

3.4 Government Furnished Items and Services.

3.4.1 Facilities. The Government will provide a restroom for contractors.

3.4.2 Utilities. The Government will provide water and electricity. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4.3 Transition. The Government will provide available maintenance records to the incoming Contractor, upon request.

3.5 Access to Facilities. The Contractor shall be allowed access to Government facilities as required.

Access shall not interfere with the work efforts of current Government personnel.

SECTION 4: SAFETY

4.0 Contractor Liability. The contractor shall be liable and responsible for non-compliance with Environmental Safety and Health (ES&H) provisions and pay all fines resulting from improper contractor actions.

4.1 Spill Notification. Notify the COR and CO immediately of any pollution incident. The contractor shall also report spills to the Base Environmental Office at 210-652-4668.

4.2 Safety and Health (S&H) Program. Establish responsibilities and procedures required to effectively administer compliance with Air Force Occupational Safety and Health (AFOSH) and Occupational Safety and Health Administration (OSHA) Standards.

4.3 Safety Notification and Reporting. Notify the COR and CO of any mishap involving contractor personnel or Air Force assets which resulted in an injury, illness, or damage.

4.4 Site Conditions. Work will take place in active aircraft hangars. The Contractor shall furnish and maintain adequate barricades, warning signs on the job site and shall clean up all debris daily.

SECTION 5: SECURITY

5.0 Base Access Pass. The contractor shall obtain base identification prior to accessing the base.

Contractor personnel are required to wear or prominently display company identification. The contractor is responsible for ensuring employees present all required documentation (Liability Insurance, Driver's License, etc.) to the Visitor Reception Center (VRC). Please note, a law enforcement background check will be conducted for all personnel accessing the base. The contractor shall return the base access pass at the drop-off box located at the VRC.

5.1 Traffic Laws. The contractor and its employees shall comply with all JBSA-Randolph traffic regulations.

5.2 Healthcare. Healthcare provided at the local military treatment facility is on an emergency, reimbursable basis only.

5.3 Weapons, Firearms, and Ammunition. Contractor employees shall not possess weapons, firearms, or ammunition on themselves or within any vehicle while on a United States Air Force installation.

END OF PERFORMANCE WORK STATEMENT

APPENDIX A - DEFINITIONS

Corrosion – The electrochemical oxidation of metals in reaction with an oxidant such as oxygen.

Performance Work Statement (PWS) – Specifies the Government's requirements for services to be performed.

Serviceable – Safe for use and discrepancies do not pose a hazard to personnel, equipment, and/or aircraft.

Unserviceable – Presents a danger to personnel, equipment, and/or flight safety.

PLC – Programmable Logic Controller.

RO – Reverse Osmosis.

TDS – Total Dissolved Solid.

APPENDIX B - DELIVERABLES

DELIVERABLE PWS REFERENCE DUE DATE

Quality Control Plan (QCP) Section 2.5 Brief Version shall be submitted with RFQ response and Comprehensive Final QCP due 30 days after Award.

Preventative Maintenance Plan (PMP) Section 2.6 Initial with RFQ submission and monthly preventative maintenance plans.

Monthly Maintenance Report Section 2.6.2 Monthly

APPENDIX C - MAINTENANCE DOCUMENTATION

Note: The contractor may use their own form as long as the information presented meets the same intent of the below example form.

Date of Inspection:

Hangar Date

Inspected

Discrepancy

Description

Corrective Action(s)

Taken

Parts

Needed

Status

(Open/Closed)

H-16

H-42

Name of Documenter Date

Signature of Documenter