Attachment 1 PWS.pdf

PERFORMANCE WORK STATEMENT

Regional Port Operations Maintenance and Services

Commander Navy Region Southeast (CNRSE)

C 1.0 OVERVIEW

C 1.1. General: The services to be furnished under this contract include maintenance, operation in support of maintenance of various watercraft and boats, Waterfront equipment repair, refurbishment and waterfront administration in support of Port Operations, Commander Navy Region Southeast (CNRSE) at the following locations: Naval Air Station (NAS) Pensacola, FL; Naval Support Activity (NSA) Panama City, FL; Naval Submarine Base (NSB) Kings Bay, GA; Naval Station (NAVSTA) Mayport, FL; and NAS Key West, FL throughout the Southeast Region of the United States. The Contractor shall be responsible for the operation, preventive, predictive, corrective and depot level maintenance of various watercrafts, boats and equipment, industrial marine repair services and shall provide port operations services as outlined in this Performance Work Statement (PWS). No overtime shall be provided under this contract. The Contractor shall plan, schedule, coordinate and ensure effective completion of all services described herein. Tasks are included in the following chapters:

C 2.0 REGULATORY COMPLIANCE

C 3.0 GOVERNMENT FURNISHED EQUIPMENT, FACILITIES AND SERVICES

C 4.0 CONTRACTOR FURNISHED EQUIPMENT, FACILITIES AND SERVICES

C 5.0 TRANSITION

C 6.0 GENERAL VESSEL, EQUIPMENT AND PERSONNEL STANDARDS

C 7.0 MAINTENANCE PROGRAM AND ADMINISTRATION

C 8.0 ORGANIZATIONAL MAINTENANCE AND REPAIRS OF GOVERNMENT FURNISHED

BOATS, SERVICE CRAFT, WATERFRONT, FACILITY AND OSR EQUIPMENT

C 9.0 INTERMEDIATE AND DEPOT LEVEL MAINTENANCE AVAILABILITIES AND

DOCKING REGULAR OVERHAULS (DROH) SERVICES

C 10.0 NAS PENSACOLA PORT OPERATIONS – OPERATIONS AND CROSS-FUNCTIONED

SERVICES

C 11.0 HURRICANE / HEAVY WEATHER / SEVERE WEATHER REQUIREMENTS

C 12.0 TRANSPORTATION SERVICES

C 13.0 REQUIRED LOGS, RECORDS, PLANS, DOCUMENTATION, REPORTS AND

INSPECTIONS

C 14.0 PROPERTY ADMINISTRATION

C 15.0 SUPPLY, LOGISTICS AND CONFIGURATION MANAGEMENT OF GOVERNMENT

OWNED WATERCRAFT AND EQUIPMENT

C 16.0 QUALITY MANAGEMENT SYSTEM AND SAFETY PROGRAM REQUIREMENTS

C 17.0 STAFFING PLAN / POSITION SKILL SET, EXPERIENCE, QUALIFICATION, TRAINING

AND CERTIFICATION REQUIREMENTS

C 18.0 SECURITY

C 19.0 REFERENCED GOVERNMENT PUBLICATIONS

C 20.0 DEFINITIONS AND ACRONYMS

C 21.0 TECHNICAL EXHIBITS

C 22.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) / PERFORMANCE

REQUIREMENTS SUMMARY (PRS) MATRIX

C 23.0 PHASE OUT SERVICES

C 24.0 DELIVERY INFORMATION

C 2.0 REGULATORY COMPLIANCE

C.2.1. The Contractor’s performance shall be in full compliance with all applicable laws, regulations, permits and other requirements of the United States including all applicable Federal, local, Department of Defense (DOD) and United States Coast Guard (USCG) regulations.

C.2.2. The Contractor shall not pollute the environment. The Contractor shall avoid all pollution and shall be in compliance with all DOD, Navy, Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and local base instructions. The Contractor shall be responsible for all spills that it causes into the environment and shall immediately notify the applicable installation or authority of any spill. Paragraph C.2.2.1 is illustrative of the pollution regulations with which the Contractor shall comply:

C.2.2.1 Hazardous material management and waste disposal shall be in accordance with (IAW) all DOD, Navy, and base regulations. The Contractor shall comply with the Federal and Installation’s Governing Standards for NAS Pensacola, FL; NSA Panama City, FL; NSB Kings Bay, GA; NAVSTA Mayport, FL; NAS Key West, FL, and any other location in execution of duties outlined in this contract, Clean Water Act, the Oil Pollution Act of 1990, 33 U.S.C. §§2701 et seq., (OPA 90), MARPOL Annex I (which prohibits all discharges of oil in special areas), and all applicable statutes and supporting USCG regulations. Additionally, for hazardous materials used and/or generated during operation and/or maintenance including shipyard periods, the Contractor shall comply with the Resource Conservation and Recovery Act (RCRA), the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA), the Clean Air Act, the Clean Water Act, OPA 90, and all other applicable statutes and regulations.

C.2.3. Contractor-operated vessels shall handle spill prevention IAW DOD, Navy, local instructions, Installation Spill Prevention and Response Plan and OPNAVINST 5090 series guidance.

C.2.4. All coatings shall follow the National Emission Standards for Hazardous Air Pollutants (NESHAP) under the Clean Air Act.

C 3.0 GOVERNMENT FURNISHED EQUIPMENT, FACILITIES AND SERVICES

C.3.1. The Contractor shall take custody of and maintain the Government-furnished watercrafts, equipment and materials listed in Technical Exhibits 02, 03, and 04. At vessel and equipment turnover, the Government warrants that the boats are in good material condition and associated equipment is in proper working condition. The Government will replace vessels at the end of their service life with vessels in-kind. For the purposes of this contract, the terms vessel, boat and watercraft are synonymous.

C.3.2. Facilities. The Contractor shall have use of Government-owned facilities (as identified in the PWS) in support of this contract. The Contractor shall provide all cleaning, supplies and janitorial services for the assigned spaces (not covered under the base janitorial contract) at NAS Pensacola, FL; NSA Panama City, FL; NSB Kings Bay, GA; NAVSTA Mayport, FL; NAS Key West, FL. The Contractor shall keep all assigned facilities in an orderly and sanitary condition. This shall include policing the grounds, parking lots, slips, and piers provided for use, including pickup and removal of trash and debris. The Contractor shall also support the Zone Inspection Program at each installation. (The installation Technical Point of Contact (TPOC) or Contracting Officer’s Representative (COR) will provide schedules and instructions).

The Contractor shall conserve energy and water to the maximum extent practical IAW the Base Energy Conservation Regulation. The Contractor shall observe the Base Energy Conservation Regulation and shall post this instruction for employees to read. The Contractor shall not modify or renovate any of the buildings. The Contractor shall be financially responsible for any damage to assigned spaces caused by personnel in its employ or by subcontractors hired by the Contractor.

C.3.3. The Government will provide the following facilities and services: For those items requiring disposal, the Contractor shall deliver the items to the location identified by the Government.

C.3.3.1. NAS Key West

(1) Building 284 (Truman Annex) – One (1) Office space.

(2) Building 284 (Truman Annex) – Non-exclusive use of service bays 1, 2 and 3 for boat maintenance and equipment storage.

(3) Truman Annex Mole Pier.

(4) Truman Annex Mole Pier boat ramp.

(5) Electricity.

(6) Restroom facilities.

(7) Fuel Oil - DFM (F76), JP5 and mobility gasoline (MOGAS) for Government-owned vessel/craft operations.

(8) Potable water.

(9) HAZMAT disposal and drums for HAZMAT generated during maintenance and repair operations.

(10) Oily waste disposal.

(11) Garbage disposal.

C.3.3.2. NSB Kings Bay

(1) Building 5040 – Non-exclusive use of service bays 1, 2 and 3 for boat maintenance and equipment storage, two (2) office spaces and flammable lockers for daily maintenance requirements.

(2) Building 5041 – Shared use HAZMAT locker for stowage of main/bulk stock and Authorized User List (AUL) managed items. HAZMAT Disposal and drums for HAZMAT generated during maintenance and repair operations.

(3) Facility 5926 – “T” pier.

(4) Facility 5929 – Refueling Pier.

(5) Facility 5936 – Site VI pier

(6) Facility 5927 – Small boat floating pier.

(7) Facility 5807 – Port Ops boat ramp.

(8) Facility 5873 – MSF boat ramp.

(9) Facility 5041 – Lounge and vending area.

(10) Facility Site VI laydown area – May not be available for the duration of the contract.

(11) Electricity.

(12) Restroom facilities.

(13) Fuel Oil - DFM (F76) and MOGAS for Government-owned vessel/craft operations.

(14) Potable water.

(15) Oily waste disposal.

(16) Garbage disposal.

C.3.3.3. NAVSTA Mayport

(1) Building 2078 – Two (2) office spaces (exclusive).

(2) Building 2078 – Non-exclusive use of service bays 1 and 2.

(3) Building 2078 - Shared use HAZMAT locker for stowage of main/bulk stock and AUL managed items.

(4) Building 2078 – HAZMAT disposal and drums for HAZMAT generated during maintenance and repair operations.

(5) Building 2078 mezzanine – Non-exclusive use for parts storage.

(6) Building 2078 – Welding shop (non-exclusive).

(7) Building 2078 – Overhead trolley w/ chain fall

(8) Small boat slips (Floating docks).

(9) Boat basin boat ramp.

(10) Electricity.

(11) Restroom facilities.

(12) Fuel Oil – DFM (F76), JP5 and MOGAS for Government-owned vessel/craft operations.

(13) Potable Water.

(14) Oily waste disposal.

(15) Garbage disposal.

C.3.3.4. NSA Panama City

(1) Building 597 – One (1) office space.

(2) Building 97 – Non-exclusive use of one (1) exterior, three (3) interior service bays and engine shop.

(3) Building 326 – Port Ops stowage and maintenance area.

(4) Building 97 – HAZMAT disposal and drums for HAZMAT generated during maintenance and repair operations.

(5) Building 97 – One (1) HAZMAT locker for stowage of main/bulk stock and AUL managed items.

(6) Boat Ramp – Coast Guard boat ramp and Marina boat ramp.

(7) Facility 302 (Slip) – General purpose small boat berth.

(8) Wharf 146.

(9) Electricity.

(10) Restroom facilities.

(11) Fuel Oil – DFM (F76), JP5 and MOGAS for Government-owned vessel/craft operations.

(12) Potable water.

(13) Oily Waste disposal.

(14) Garbage disposal.

C.3.3.5. NAS Pensacola

(1) Building 38 – Lower-level supplies storeroom, engine workshop, electric/electronic workshop, battery storage/charger room and welding/machine workshop; 2nd deck office spaces, dispatch and classroom.

(2) Building 74 – (Entire building)

(3) Building 3851 – (Storage space) Shore power cables and hoses.

(4) Building 3854 – (Storage space) Pier support equipment.

(5) Buildings 3855 / 3856 Pier shacks.

(6) Pier 302 – Alpha.

(7) Pier 303a – Bravo.

(8) Pier 303 – Charlie.

(9) Adjacent parking lots.

(10) Boat basin.

(11) Wet slips.

(12) Associated waterfront areas.

(13) Electricity.

(14) Restroom facilities.

(15) Fuel Oil - DFM (F76), JP5 and MOGAS for Government-owned vessel/craft operations.

(16) Potable water.

(17) HAZMAT Disposal for HAZMAT generated during maintenance and repair operations.

(18) Garbage disposal.

(19) Pier space to moor vessels utilized in support of this contract.

(20) Oily waste disposal.

C.3.4. The Government reserves the right to substitute, add, subtract or change the sponsors, number of and/or types of vessels and equipment supporting the same and/or similar Government missions. The required changes will be added to the contract through a negotiated modification IAW FAR 52.212-4(d), Changes.

C.3.5. Government Directed Special Requirements: The Government may direct the Contractor to provide Oil Spill Response (OSR) equipment resources and maintenance throughout the Southeast Region in the event of a national significance oil spill. Other Government directed requests include but are not limited to boat operations to support dignitary visits, training operations, channel surveys, fleet liaison support services, or any other event requiring the use of boats and crews. The Contracting Officer (KO) via the COR will notify the Contractor at least 15 calendar days prior to the event for non-emergencies. The Contractor shall provide the services in the most cost-effective manner possible. Prior to any additional costs incurred as a result of Government directed special requirements, the Contractor shall obtain Government authorization before it will be considered a reimbursable item. The Government is not obligated to reimburse the Contractor for any costs incurred that were not approved by the COR and/or KO. Reimbursement will be IAW Section C 15.15 charged to the reimbursable NTE CLIN.

C.3.6. Equipment, materials, supplies and inventory provided and procured by the Government in the performance of this PWS are “exclusively” for use to support the contract efforts. The Contractor shall not utilize the equipment, materials, supplies or inventory for any other purposes.

C.3.7. In addition to the COR and Assistant Contracting Officer’s Representative (ACOR), each installation will be assigned a TPOC.

C 4.0 CONTRACTOR FURNISHED EQUIPMENT, FACILITIES AND SERVICES

C.4.1. General Requirements: The Contractor shall be responsible for operating, navigating, maintaining, repairing and maintenance availabilities of various watercrafts, boats, service crafts, OSR and waterfront equipment as well as performing administration, functions and operations as outlined in this contract. The Contractor shall be responsible for launch, recovery and towing of small boats with Department of Transportation (DOT) approved trailers in support of maintenance and repairs as outlined in this contract.

C.4.2. Office Equipment: The Contractor shall provide all Automated Data Processing (ADP) for unclassified information necessary for its personnel to support this contract. This can include, but is not limited to computers, hardware, printers, scanners, copiers, LAN systems, commercial software, etc. The Contractor shall always maintain an open connection to an Internet Service Provider (ISP) to provide continuous email connectivity and effective and efficient use of the web based Commercial Maintenance Program. The maintenance program will require a minimum of 10mb/2mb and 15 GB throughput. The Contractor shall not be provided a Navy-unique email address or access to Navy Information Technology (IT) systems.

C.4.3. Office Supplies: The Contractor shall provide all its own office supplies necessary to support the contract.

C.4.4. Cell phones: The Contractor shall provide cell phones to all key personnel. The Contractor shall provide to the Government a directory that contains location, name, assigned position and phone number within seven days of contract award. Key Personnel requirements are in Section C 17.0.

C.4.5. Tools, Support Equipment and Annual Subscriptions: The Contractor shall be responsible for providing annual subscriptions, special tools used by its maintenance personnel, basic hand tools, power tools, common support equipment, and any other tools and support equipment not provided by the Government to perform the preventative, predictive and corrective tasks delineated in this PWS or maintenance program along with necessary tool boxes and containers used for their storage and safekeeping. These are part of the firm fixed price.

C.4.6. Safety and Support Equipment: The Contractor shall be responsible for providing all personnel safety-related items, i.e., life jackets, vests, personal floatation devices, hearing protection, safety glasses, hard hats, face shields etc. for its personnel which are commensurate with the operation or evolution being conducted.

C.4.7. Management and Authority:

C.4.7.1. Program Management Support. The Contractor shall designate individuals as the Program Manager (PM) and Senior Maintenance Engineer (SME) and shall be permanently located at NAVSTA Mayport for this contract. The PM shall provide oversight, guidance and leadership to all Contractor personnel assigned in the performance of this contract. The PM shall be the Contractor’s point of contact with the COR and shall have the authority to commit the Contractor in all matters related to this contract.

C.4.7.2. Site Management Support. The Contractor shall designate individuals as the Site Supervisor who shall be permanently located at the following installations: NSB Kings Bay, NAS Pensacola, NAS Key West, NSA Panama City, and NAVSTA Mayport. With the PM’s concurrence, the individuals shall have the authority to commit the Contractor in all matters related to the assigned installations in this contract. The Site Supervisors shall perform administrative functions such as maintenance scheduling, depot level maintenance scheduling and oversight, quality assurance inspections and compliance, documenting predictive, preventative and corrective maintenance for their assigned site, etc.

C.4.7.3. Boat Operator Authority. A boat operator (“Operator”) is defined as a person who is responsible for the operation of any vessel being used in support of this contract. The Operator shall be responsible for the navigation and care of the vessel as well as the safety of personnel embarked. The Operator shall execute his/her duties IAW USCG rules and regulations as well as applicable federal, state and local laws. The Operator has the sole authority for safeguarding embarked personnel and the vessel assigned to his/her custody. The Operator has the authority to abort operations when there is a clear and present danger to safety of embarked personnel and/or his/her assigned watercraft.

C.4.8. Emergency Contact: Key personnel shall be available to be contacted by the COR or KO 24 hours a day, 7 days a week to respond to emergency situations.

C.4.9. Readiness: The Contractor shall ensure that the craft and crew are maintained in such a manner that they are ready to support operational and training requirements IAW contract requirements. If the Contractor fails to provide a ready craft, due to mechanical problems, lack of sufficient, properly trained personnel, or any other cause clearly within the responsibility of the Contractor, the Government has the right to reschedule the missed operation / training requirement at the Government’s discretion giving an eight-hour advanced notice to the Contractor. The Contractor shall submit a boat/equipment non-availability notice to the COR in writing, or via e-mail no later than one hour after any boat and/or equipment failure or damage occurs. Verbal notifications shall be followed up with written or email notification to the COR within four hours after any boat and/or equipment failure or damage occurs. The Contractor shall provide an estimated time of repair (ETR) and estimated cost of repair within 12 hours of providing a non-availability notice.

C.4.10. Working Hours: Port Operations normal working hours are Monday through Friday, 0730-1600, local time. Normal hours of operation for each service are identified in the sections that describe the service.

Federal Holidays will be considered non-normal working hours except for those services that are required every day of the year.

C.4.11. Flex Time: The start of normal hours of operation can change as directed by the Government. Unless otherwise specified, the earliest the workday can start is 0500 and the latest is 0900. The Government will make every effort to provide two calendar days’ notice prior to changing the flextime schedule. Each service defined herein may have a unique flextime schedule.

C.4.12. Force Protection Supplies/Services: The requirements for force protection of ships and facilities are rapidly changing. If additional supplies and services within the general scope of the contract are required by the KO, the required services will be added to the contract through a negotiated modification.

C 5.0 TRANSITION

C.5.1. To ensure services are provided on a “turn-key” basis with the contractor, the contract includes a one-month transition period to be determined after award.

C.5.2. The periods of performance are as follows: See schedule.

C.5.3. To ensure the continuity of services are maintained at the required level of proficiency, the Contractor shall participate in a one- month transition period with the incumbent service provider. The incumbent service provider’s contract includes FAR Clause 52.237-3, Continuity of Services. The incoming Contractor shall work with the incumbent service provider to prepare to assume full responsibility for all areas of operations and maintenance. Although the Contractor and the incumbent service provider will work together during the transition period, the incumbent service provider shall retain full responsibility during this transition period. The incoming Contractor assumes responsibility for 100% of contract performance after the transition period concludes. All transition activities shall be completed prior to the end of the transition period.

C.5.4. The Contractor shall develop a Transition Plan detailing the transition process, including but not limited to hiring, manning at each installation / facility, Subcontractor arrangements, training and qualifications, obtaining vehicles, weight handling equipment, turnover of GFE, etc. The Contractor’s Transition Plan shall include a plan of action and milestones that identifies all phases of contract implementation and the timeline for completion from the date of contract award until the end of the transition period. The transition schedule will be mutually agreed to by the KO, COR, and the Contractor to make best use of the capabilities and skills of the Contractor’s personnel. Failure of the Contractor and KO or COR to reach a mutually agreeable Transition Plan shall not relieve the Contractor of its obligation to meet the performance schedule to the reasonable satisfaction of the KO.

C.5.5. The Contractor shall work with existing Government and incumbent service provider personnel to complete all training and indoctrination of its personnel. Contractor personnel shall be provided familiarization training for the entire operation, as well as specific requirements for deck and engineering personnel. The COR and PM will be responsible for coordinating the crew familiarization and training efforts. Upon the COR’s determination that training and familiarization have been successfully completed, the watercraft and equipment will be turned over to the Contractor, and the Contractor personnel will be approved to independently operate all assigned watercraft and equipment. GFE (Other than craft) will be transferred to the Contractor upon completion of a turnover inventory performed by the Government during the transition period.

C.5.6. The Contractor’s Transition Plan shall ensure there will be absolutely no interruption of services due to its failure to adequately staff the contract with fully qualified personnel to perform all the requirements of the PWS. All Contractor personnel provided to the Government to perform Port Operations Support Services shall meet all the skills and knowledge, qualification and experience requirements specified in

Section C 17.0. Personnel requirements for all key personnel shall be completed at the time of award.

Personnel qualifications for all non-key personnel shall be completed by contract start date. The Contractor’s Transition Plan shall include its Training Plan for all personnel.

C.5.7. The Government and Contractor shall jointly inspect each vessel before turnover to the Contractor. The inspection results for each vessel shall be individually uploaded into the commercial maintenance program to become a record of material condition. All inspections may be videotaped for future reference

C.5.8. During the final week of the contract period of performance, the Contractor shall provide a complete, written updated Technical Exhibits 02, 03, and 04 of all Government-furnished equipment and materials provided under this contract. If the incumbent service provider is awarded the new contract, the final inventory shall be conducted with the COR or ACOR. If the incumbent service provider is not awarded the new contract, the incumbent service provider shall conduct a joint inventory with the incoming Contractor and the COR or ACOR.

C.5.9. The Contractor shall submit a final proposed transition plan to be incorporated in the contract to the KO for review and approval no later than 15 calendar days after contract award. Following approval, the contract award shall be modified to incorporate the Contractor’s final approved transition plan. The KO and the COR shall evaluate the Contractor’s transition plan weekly until the end of the transition period. Failure of the Contractor to satisfy its transition plan shall be cause for termination of the contract.

C 6.0 GENERAL VESSEL, EQUIPMENT AND PERSONNEL STANDARDS

C.6.1. The Contractor shall operate GFE, watercraft and boats IAW all applicable laws, regulations, permits, IAW the original equipment manufacturer’s technical manuals and specifications, all applicable Federal, local, EPA, OSHA, DOD, and USCG regulations.

C.6.2. Watercraft Standards of Appearance: All watercrafts shall be maintained in a neat sanitary condition with all loose gear, equipment and tools stowed in a safe, secure, and orderly fashion. All labels, placards and stencils shall be kept clearly legible.

C.6.3. Hull and weather decks: The exterior hull, weather decks and superstructure, including ladders, booms, winches, capstans, and all other deck fittings, shall be maintained in a clean, rust/corrosion free condition.

Waterline and draft marks shall be repainted with sufficient frequency to ensure a high standard of appearance and vessel smartness. The national ensign, jack, pennants, and signal flags shall be clean and un-tattered. All craft shall be washed down with freshwater on a weekly basis to include bilges, exterior stowage compartments, associated vessel equipment and trailers.

C.6.4. Boat Equipage: Mooring lines shall be maintained in a clean and serviceable condition. Anchor assembly, oars, boat hooks, etc. shall be maintained IAW manufacturer’s recommendation. All boat equipment shall be regularly inspected and maintained to be in working order, clean and rust/corrosion free condition.

C.6.5. Engineering spaces: Engineering spaces shall be maintained in a neat, clean, oil-free condition with bilges dry or at the minimum practical level, and oil-free. Attention shall be given to small leaks, insulation and lagging, painting and preservation, equipment stowage, and similar housekeeping items. Machinery shall be maintained to the original equipment manufacturer’s specifications and professional marine engineering standards of material condition and readiness required for mission performance. Packing glands, guards, and other similar items shall be routinely maintained. Constant attention shall be given to maintenance and repair actions that impact safety. Surface coatings shall be maintained IAW applicable vessel NAVSEA Standards, Technical Manuals and Naval Ships Technical Manual (NSTM) 631. Status boards posted instructions and diagrams shall be neatly and accurately maintained.

C.6.6. Interior spaces: All interior spaces shall be maintained in a clean, corrosion/rust-free and properly painted condition. Decks and ladders shall be maintained free of tripping and slip hazards. Craft’s furniture shall be maintained in good repair.

C.6.7. The Contractor shall maintain all assigned boats, craft, vessels, waterfront and OSR equipment including brows, brow stands, Guided Missile Destroyer (DDG) Separators, camels, shore power cables, hoses, boom reels, vacuum trucks, OSR Conex boxes, and boom in good condition, etc. This includes preservation, cleaning, maintenance and repair. Shore power cables and cradles shall be protected from damage and stored out of exposure to the elements.

C.6.8. Launching and recovering of vessels: The Contractor shall launch and recover vessels in direct support of Contractor assigned maintenance, repairs and contracted operational requirements, Fleet Liaison services and when directed by the COR. Military personnel will perform launching and recovering of vessels not in direct support of contracted operations and maintenance testing, before during or after working hours, weekends and holidays, unless directed by the COR.

C.6.9. Vessel inspections: The Contractor shall utilize the Board of Inspection and Survey (INSURV) check sheets to prepare for all Government and Contractor inspections of vessels. The check sheets shall be completed at a minimum of one week and no more than three weeks prior to the inspection and provided to the COR. The Contractor shall upload the check sheets into the maintenance program as supporting documents.

C.6.10. Uniforms. All Contractor employees shall wear a Contractor-furnished uniform. Contractors shall provide uniforms suitable for the environmental conditions. The uniforms shall be professional in appearance and kept neat and clean. The uniforms shall have company identification on the front and back and the company’s name shall be visible on the front of outer clothing; hats shall have the company name or logo on the front. Non-company provided hats are not authorized. The wearing of military uniforms or like clothing on the installations in the performance of duties is not authorized.

C.6.11. Contractor personnel shall maintain a clean, groomed and professional appearance.

C.6.12. Contractor personnel shall be able to clearly communicate in English.

C.6.13. Identification Badges. All Contractor employees shall have their Government provided identification badges in their possession at all times.

C.6.14. Medical Requirements. The Contractor shall provide trained, qualified, medically and psychologically fit personnel consistent with the contracted services mission and projected area of operation.

C.6.15. Contractor personnel shall be assigned cross-functional duties to the maximum extent possible.

C.6.16. Smoking. Smoking is permitted only in the designated areas.

C.6.17. Training. All training/certifications required shall be kept current throughout the entire contract period.

C 7.0 MAINTENANCE PROGRAM AND ADMINISTRATION

C.7.1. The Contractor shall present to the Government a commercial maintenance program it intends to implement at each installation for all equipment referenced in the PWS and Technical Exhibits. The Government reserves the right to determine which maintenance program is technically acceptable and will be used. The maintenance records, schedules, manuals, drawings, pictures, supporting documents, etc. in the program will belong to and be turned over to the Government at the end of the contract period. Any updates, recommendations or changes to these will belong to the Government and will retain unlimited data rights. The maintenance program shall not be used to account for contractor time keeping; reference Technical Exhibit 05 for maintenance program business rules. Amplifying information shall be recorded in the notes section. The commercial maintenance program shall include the following implementation services: First year subscription; Facility maintenance services; Inventory and Purchasing module; and On- Site training. The commercial maintenance program shall include annual subscription services for the contract option periods. The Contractor shall be responsible for internet connection that supports the maintenance program as described in Section C 4.0. The Contractor shall have dedicated personnel to support maintenance scheduling, data entry to include common verbiage, accuracy of entries, implementation of updated manuals, drawings, BOATALTS, completion of inventories and quality assurance checks.

C.7.2. Maintenance Program: The Contractor shall incorporate all boats, waterfront equipment, OSR equipment and GFE assigned to them in this PWS into the commercial maintenance program and establish maintenance procedures as required. The Contractor shall verify procedures, maintenance checks and documentation that support the maintenance prior to implementation. The maintenance program shall be able to accurately depict the status of each vessel and equipment, provide historical operational, maintenance and repair data, total maintenance costs per boat or equipment, inventory and costs of parts used, labor hours estimated per maintenance check, actual labor hours used, part failure analysis, engine hours recording, scheduling of maintenance checks, number of checks completed on a weekly, monthly and annual basis. The Contractor shall upload all pertinent reference and supporting documentation that pertains to each vessel or piece of equipment, for easy reference to technical manuals, standard operating procedures, drawings, logs, pictures, purchase orders, etc. The program shall have the capability to assign vessels to a future maintenance availability or scheduled overhaul; this allows building the work package for future events and inputting all maintenance and repairs into that availability.

C.7.3. Maintenance Program Fleets I and II: The program consists of two fleets. Fleet one (Contractor Fleet) encompasses all boats, service craft, waterfront equipment, OSR equipment and support equipment that the Contractor is responsible for. Fleet two (Military Fleet) encompasses all service craft, waterfront equipment, OSR equipment and support equipment that the Military is responsible for with access to both maintenance fleets available to all sites as determined by the COR. The maintenance fleets shall be kept separated unless otherwise directed by the COR. Fleet one maintenance program administration shall be provided by Site Managers at each installation with administrative oversight provided by the Contractor’s SME. The Contractor shall establish communication with the maintenance program provider within the first week of award to schedule training and maintenance data input. All training requirements shall be completed by the end of the transition period. The Contractor shall work with the COR and establish maintenance coverage of all contracted equipment at each installation. For any maintenance program, the Government shall require a startup effort, which incorporates all the boat information, maintenance checks and inventory input. The Contractor shall also incorporate waterfront equipment, OSR equipment and support equipment in the maintenance program that the Contractor is responsible for. The Contractor shall have the ability to add waterfront, OSR equipment and support equipment to both fleets. All maintenance and repair material requirements for the Military fleet will be on a reimbursable basis IAW Section C.15.15. The Contractor shall be responsible for adding the required metrics into Fleet one and a Government representative and or the Military will be responsible for adding the required program metrics into Fleet two IAW Technical Exhibit 05 with the SME oversight.

C.7.4. Maintenance Program Administration: The Contractor shall have personnel dedicated to maintenance program entries at each site where maintenance and operations occur. The Contractor shall maintain the commercial maintenance program for tracking cradle to grave history of preventative, predictive and corrective maintenance. The Contractor shall initiate, implement and manage the maintenance program based on Government directed maintenance practices, OEM recommendations and industry best practices, with an emphasis on planning/scheduling and preventative/predictive/corrective maintenance. The Contractor shall ensure Contractor maintenance technicians are adequately trained and equipped so the maintenance and repairs can be accomplished in a safe, timely, and cost-effective manner. The requirements for maintenance program administration also include the following:

C.7.4.1. Perform Quality Assurance Surveillance: Track, analyze and improve key maintenance parameters. Verify entries in the commercial maintenance program are accurate IAW Technical Exhibit 05 and as set forth by the Contractor’s SME and COR. (i.e., operations, services, costs, notes, supporting documents, manuals, parts, maintenance procedures, repair procedures, vessel refurbishments, job hours (estimated and actual), equipment data (S/N’s, Model information, parameters, type), purchase orders and receipts. Make recommendations to the COR for improving maintenance/repair operations and solving maintenance related problems.

C.7.4.2. Oversee, draft, edit and review responsibilities for maintenance procedures and routines for vessels, OSR, waterfront support equipment and development/incorporation of maintenance requirements, routines, and schedules for new assets. Development of and document existing and or new maintenance procedures.

C.7.4.3. Monitor inventory high and low limit alerts. Recognize long lead time parts and adjust limits accordingly for sustained operations.

C.7.4.4. Develop user ID’s and required level of access as directed by the COR.

C.7.4.5. Maintenance Program Business Rules: The Contractor shall disseminate to its personnel, and follow the Government provided business rules pertaining to the commercial maintenance program data entries IAW Technical Exhibit 05. Any updates required to the business rules shall be submitted and vetted by the COR for inclusion into future business rules.

C.7.4.6. The PM shall ensure the commercial maintenance program data is current and accurate. The Contractor shall update the commercial maintenance program data and inspect for accuracy of data input on a daily basis. The Contractor shall ensure the database identifies all equipment and inventory by make/model/serial number, communications and navigation equipment, ancillary mission equipment, engines, engine hours, part numbers, to include any other equipment or components that may be designated by the COR. The Contractor shall close vessel repair orders in the commercial maintenance program prior to the vessel moving from one location to another. This database allows the Contractor to provide a complete audit trail for all property items from order to receipt to final disposition.

C.7.4.7. The Contractor shall develop and utilize an equipment tag-out program. Equipment tag-out shall be carried out on all boats and equipment when it involves the safety of personnel or the risk of equipment damage, no exceptions. The tag-out record sheets shall be uploaded into the commercial maintenance program as an attachment / supporting document to the maintenance action involved.

C.7.4.8. The Contractor shall include operational services provided data into the commercial maintenance program IAW the maintenance program business rules (Technical Exhibit 05). This includes but is not limited to line handlers, Contract required training operations, OSR response, prevention booming, inspections, etc.

C.7.4.9. Maintenance actions shall be created, modified, implemented, etc. by the SME only to ensure all installations, equipment, and the class of boats maintenance practices are standardized across like equipment and boats.

C.7.5. The Contractor is responsible for manning and administrative requirements to ensure the commercial maintenance program is fully operational at start of performance to meet the requirement of Section C.7.0.

C.7.6. Navy personnel, and as arranged with the Contractor, may assist with Fleet one maintenance checks for their professional growth. The Contractor shall sign the maintenance or repair as complete and is ultimately responsible for oversight, data entry and completion of the maintenance actions.

C.7.7. The Contractor shall not upload proprietary company logos or name into the commercial maintenance program.

C 8.0 ORGANIZATIONAL MAINTENANCE AND REPAIRS OF GOVERNMENT FURNISHED

BOATS, SERVICE CRAFT WATERFRONT, FACILITY AND OSR EQUIPMENT

C.8.1. General. The watercraft and their ancillary systems, waterfront and facility equipment listed in this PWS and Technical Exhibits 02, 03, and 04 shall be maintained by the Contractor IAW original equipment manufacturer’s specifications, the Joint Fleet Maintenance Manual (JFMM) Volumes IV, V, VI, applicable NSTM’s and best engineering practices.

C.8.2. Normal hours of operation for maintenance and repair services are five days per week, eight hours per day, Monday through Friday 0730-1600 with a half hour for lunch 1100 – 1130.

C.8.3. The Contractor shall perform a visual and material inspection for every vessel on a weekly basis to record engine operating hours and the material condition of each boat. The Contractor shall record the Work / Barrier Boat engines, Harbor Security Boats (HSBs) outboard and generator engine hours on Monday, Wednesday and Friday. Engine hours, inspection reports and discrepancies are required to be entered into the maintenance program within 24 hours for parts ordering, tracking and completion.

C.8.4. The Contractor shall work closely with the Port Operations Officers, Assistant Port Operations Officers, Security Officer or designate and or the COR to ensure that maintenance requirements do not interfere with operational requirements and communicate via email vessel statuses of other than full mission capable (FMC), explanation of vessel issue, ETR and when returned to full service.

C.8.5. The Contractor shall ensure all contracted equipment, machinery, and appurtenances of the craft, regardless of the frequency or importance of use is maintained in the highest state of readiness. The Contractor shall annotate daily in the maintenance program vessels that are non-mission capable (NMC), partial-mission capable (PMC), reason for the degraded status and ETR.

C.8.6. Predictive, Preventive and Corrective Maintenance: The Contractor shall perform predictive, preventive and corrective maintenance as required to maintain each craft’s equipment, systems, other assigned port service areas and equipment in a high state of readiness.

C.8.6.1. Predictive Maintenance: The Contractor shall collect engine operating hours, lube oil samples for analysis on all lubricating and hydraulic oil systems IAW manufacturer’s recommendations and as conditions warrant. The Contractor shall respond to and perform as necessary preventative and corrective maintenance as indicated by the analysis.

C.8.6.2. Preventive Maintenance: The Contractor shall perform all hourly and calendar based preventive maintenance on watercrafts, systems, equipment, and other assigned port service areas and equipment IAW manufacturer’s recommendations, best engineering practices and as the mission dictates. The Contractor shall forecast and maintain on hand a minimum of 90 days of parts and materials for preventative maintenance actions. Preventative maintenance shall be accomplished within seven days of scheduling. The Contractor shall not reschedule maintenance unless approved by the COR.

C.8.6.3. Corrective Maintenance: The Contractor shall perform all corrective maintenance on assigned watercrafts, systems and equipment, and other assigned port service areas and equipment IAW manufacturer’s recommendations, best engineering practices and as the mission dictates. Parts and materials for corrective maintenance shall be submitted for ordering within two working days of identification. The Contractor shall complete corrective maintenance actions within five working days of receipt of parts and materials unless approved by the COR. Safety items are required to be addressed immediately. At no time is the Contractor authorized to reschedule corrective maintenance.

C.8.7. The Contractor shall have the capability at each location listed in the PWS to perform corrective maintenance and repairs that include such efforts as troubleshooting, disassembly, repair, replacement, assembly, startup, and adjustments. Typical examples of corrective maintenance are as follows: pump overhaul, injector replacement, outdrive and lower unit overhaul, gunwale repair, piping repair, valve overhaul or replacement, weld repairs, replacement of deteriorated metal, breaker or transformer replacement, electrical/electronic repairs, deck fitting repairs, stuffing tube replacement, leak correction, depot level overhaul of engines and re-engine of vessels, air conditioning and refrigeration, hoses, cables, hydraulic systems, etc.

C.8.8. The craft’s material condition shall be maintained at full design operating level and ensure that further deterioration in the condition of equipment and systems does not occur. The Contractor shall be manned to respond to corrective maintenance and repairs.

C.8.9. The Contractor shall develop a maintenance plan/refurbishment cycle for boats that includes blasting, priming, painting and spot preservation of vessel exterior and interior spaces, inspecting wiring and equipment and replacing equipment as necessary. In between refurbishment cycles, the boats and equipment shall have their hulls cleaned, visually inspected, spot preserved, and equipment replaced as corrective maintenance if replacement is warranted. The plan shall be developed annually with the COR.

C.8.10. Maintenance of Port Operations Equipment – NAS Pensacola. In addition to the assigned boats, the Contractor shall include facility equipment listed in Technical Exhibit 03 to its maintenance program. The Contractor shall ensure all fenders, brows, towers, stairs, pier fire extinguishers, shore power cables, OSR equipment, waterfront and other support equipment are properly maintained. Materials will be on a reimbursable basis IAW C.15.15.

C.8.11. Maintenance of Port Operations Equipment – NAS Key West. In addition to the assigned boats, the Contractor shall include facility equipment listed in Technical Exhibit 03 to its maintenance program. The Contractor shall assist military personnel with Fleet II purchasing of repair services, maintenance parts and disposal of OSR equipment, waterfront equipment and other support equipment. Materials will be on a reimbursable basis IAW C.15.15.

C.8.12. Maintenance of Port Operations Equipment – NAVSTA Mayport. In addition to the assigned boats, the Contractor shall include facility equipment listed in Technical Exhibit 03 to its maintenance program.

Welding services are required on site to address waterfront support equipment and boat repairs; services shall support the tri-base area. Yard Craft (YC) and DDG separator sets shall be incorporated into the maintenance program for OM creation, DROH and refurbishment / overhaul / maintenance availabilities.

The Contractor shall assist military personnel with Fleet II purchasing repair services, maintenance parts and disposal of OSR equipment, waterfront equipment, magnetic silencing facility (MSF) and other support equipment. Materials will be on a reimbursable basis IAW C.15.15.

C.8.13. Maintenance of Port Operations Equipment – NSB Kings Bay. In addition to the assigned boats, the Contractor shall include facility equipment listed in Technical Exhibit 03 to its maintenance program. The Contractor shall assist military personnel with Fleet II purchasing of repair services, maintenance parts and disposal of OSR equipment, waterfront equipment and other support equipment. Materials will be on a reimbursable basis IAW C.15.15.

C.8.14. Maintenance of Port Operations Equipment – NSA Panama City. In addition to the assigned boats, the Contractor shall include facility equipment listed in Technical Exhibit 03 to its maintenance program. The Contractor shall assist military personnel with Fleet II purchasing of repair services, maintenance parts and disposal of OSR, waterfront equipment and other support equipment. Materials will be on a reimbursable basis IAW C.15.15.

C.8.15. Fleet II Preventative, Predictive and Corrective Maintenance. The Contractor shall provide technical assistance for Fleet II equipment maintenance and repairs that are considered by the COR to be beyond the capability of installation personnel.

C.8.16. The Government will provide all consumables not listed in Technical Exhibit 07 required for maintenance, repairs and operation of equipment outlined in this PWS (e.g., fuel (for maintenance), boat equipment, preventative, predictive and corrective maintenance parts and materials, etc.) and shall be purchased under the Not-to-Exceed (NTE) Contract Line-Item Number (CLIN) IAW Section C.15.0.

C.8.17. The Contractor shall perform the layup and/or maintenance actions required for disposal of excess watercraft that are under the custody of Port Operations. This work shall be performed on a not to interfere basis with the normal duties and shall include minor maintenance, repair or preservation, removal of equipment, defueling and engine removal. The Contractor may be required to obtain special services for maintenance or repairs and for testing and removal of hazardous materials.

C.8.18. The Contractor shall respond to troubleshoot and repair within two hours of notification by the COR that a low or no-redundancy vessel such as a HSB, barrier boat, OSR skimmer, etc. is inoperable or if an additional vessel is required to meet mission demands. Repairs or a replacement boat requirement may fall on an occasional weekend or holiday. Should the Contractor receive notification from someone other than the COR, the Contractor shall notify the COR for direction.

C.8.19. Waterborne patrols: Patrols are required 24 hours per day, 7 days a week at NSB Kings Bay and NAVSTA Mayport. The Contractor shall maintain the Harbor Security Boats (HSB) in high state of readiness, at a minimum there will be two HSBs in the water, and one HSB in stand-by and available 24 hours per day, 7 days a week. Prior to the weekends or holidays the Contractor shall perform a complete functionality test of all HSB systems and repair as necessary to maximize operational assets. If the number of operational boats is reduced to the point of mission degradation the Contractor shall perform the necessary emergent repairs to meet mission requirements during both normal and outside working hours.

The Contractor shall not launch and recover HSBs unless it directly relates to maintenance and or emergent repairs.

C.8.20. Force protection supplies/services: The requirements for force protection of ships and facilities are rapidly changing. If additional supplies and services within the general scope of the contract are required by the KO, the required supplies and services will be added to the contract through a negotiated modification IAW FAR 52.212-4(d), Changes.

C 9.0 INTERMEDIATE AND DEPOT LEVEL…