Attachment 1 Performance Work Statement (PWS).pdf

FAXXXX-25-R-XXXX

PERFORMANCE WORK STATEMENT

FOR

Vehicle Barrier Maintenance & Repair (VBM&R) Services

AT

Edwards AFB, CA

07.24.2025

Table of Contents

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General Scope

1.2 Inherently Governmental Function

1.3 Place of Performance

1.4 Specific Tasks

1.4 Historical Data

1.5 Minimum Qualifications

1.6 Deliverables

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Performance Evaluation

2.3 Government Quality Assurance

2.4 Performance Assessment

2.5 Quarterly Progress Meetings

2.6 Contracting Officer’s Representative

2.7 Quality Control

2.8 Operations and Maintenance Plan

2.9 Contractor’s Performance

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY and SERVICES

3.1 Government Furnished Services (Base Support)

3.2 Utilities

3.3 Security Forces

3.4 Fire Department

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel

4.3 Continuation of Essential DoD Contractor Services During Crisis

4.4 Conservation of Utilities

4.6 Environmental Protection

4.6 Miscellaneous Paragraph

4.7 Security

4.8 Safety

5.0 SECTION V APPENDICES & EXHIBITS

APPENDIX 1 Definitions, Abbreviations, and Acronyms APPENDIX 2 Publications, Forms and References APPENDIX 3 Over and Above Work Request Form APPENDIX 4 Required Document Deliverables APPENDIX 5 Example of AF3000 Form APPENDIX 6 Example of Barrier System Rating Criteria APPENDIX 7 Example of Maintenance and Repair Log Template APPENDIX 8 Example of Drop Arm Barrier PM Checklist APPENDIX 9 Force Protection APPENDIX 10 Antiterrorism Awareness APPENDIX 11 Desert Tortoise Handout

Section I: Description of Services

1.1 General Scope. This is a nonpersonal service contract for providing Vehicle Barriers Maintenance and

Repair (VB M&R) Services. The government will not exercise any supervision or control over the service providers performing the required services. These service providers will be accountable only to the contractor, who, in turn, is responsible to the government. The contractor shall supply all necessary management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other resources required to perform quarterly Preventive Maintenance (PM) and on-demand repairs for active Vehicle Barriers at Edwards Air Force Base and the Air Force Research Laboratory. All work must adhere to applicable commercial and U.S. military standards/specifications, as well as federal, state, and local laws and regulations.

The contractor is responsible for effectively managing the execution of the Performance Work Statement

(PWS) to achieve optimal equipment operational rates as outlined in Table 1: Service Summary. The contractor must also aim to minimize equipment downtime and reduce costs while meeting performance requirements.

The vehicle barrier systems covered under this contract include, but are not limited to, support equipment such as actuators, control systems (including software), wiring and circuitry, structural framework, lighting, spring assemblies, hydraulic components, safety loops, vehicle detection systems, switches, traffic lights, light-duty drop arms, associated computerized systems, and control cabinets.

1.1.2 For the purposes of this contract, a "barrier" is defined as a crash-rated system that functions as a single unit, regardless of the number of lanes it restricts. Examples of a single barrier unit include:

a. A single drop arm or raising bar, regardless of the arm/bar length.

b. A net barrier operated by a single actuator system, regardless of the net's length.

c. A single wedge barrier operated by independent actuators.

d. A bank of bollards, not to exceed four (4) bollards, that operate as a single unit.

1.2 Inherently Governmental Function. The contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relation to this PWS.

1.3 Place of Performance. The contractor shall perform the services in the PWS at Edwards Air Force Base

(EAFB) and Air Force Research Laboratory (AFRL), Edwards, California.

1.4 Specific Tasks

1.4.1. Preventive Maintenance the quarterly preventive maintenance (PM) shall be scheduled during the months of February, May, August, and November each year. It is the Contractor’s responsibility to coordinate the PM schedules with the Contract Officer Representative (COR) to ensure that there are no scheduling conflicts. Additionally, the Contractor must provide the COR with the requested dates for PM service at least two weeks in advance, ensuring that all affected base units are properly notified.

1.4.2 Annual Schedule at the post-award conference, the Contractor shall submit a proposed annual schedule for the quarterly service dates, covering the months listed in Section 1.2, for the base contract year and all options. This schedule can be presented either as specific weeks or specific dates during the month. The

Contract Officer Representative (COR) will review and determine whether the proposed schedule is acceptable.

Minor adjustments to dates and times within the month may be approved by the COR. Additionally, the COR is responsible for coordinating service with security forces and the civil engineer squadron at least two weeks prior to the scheduled service dates.

1.4.2.1. the Contractor is responsible for performing preventive maintenance (PM) services, which include all necessary actions to preserve and maintain the system in optimal working condition.

1.4.2.2. the Contractor must comply with the recommendations provided by the various manufacturers. To ensure proper maintenance, the Contractor shall obtain the Original Equipment Manufacturer (OEM)

Operations and Maintenance (O&M) information and provide an electronic copy to the COR. This information should be submitted alongside the O&M Plan as part of the contract proposal.

1.4.2.3. the Contractor must adhere to the following order of precedence (from highest to lowest): (a) the contents of this Performance Work Statement (PWS), (b) OEM requirements, and (c) industry standards. The

Contractor is responsible for performing PM services and for repairing or replacing any worn or failed components and parts. This includes, but is not limited to, installed additional systems such as over-speed and wrong-way detection, video processing cards, Programmable Logic Controllers (PLCs), relays, and parts that have reached the end of their life expectancy and are prone to failure. Replacement parts will be commercially available off-the-shelf items, when possible, fully compatible with existing systems, and detailed in the quarterly report. Any new or replacement PLCs must be open-source programmable code. The Contractor must also identify any additional in-scope repairs needed during the PM.

1.4.3. Barrier Pits the Contractor shall maintain the cleanliness of barrier pits, power units, and shafts, ensuring that all debris, such as trash, oil, absorbents, dirt, silt, leaves, pine needles, snow, ice, and water, is removed.

Winter weather may cause the barrier systems to become jammed with ice or snow, and the Contractor must address this issue as part of the regular maintenance routine. Additionally, the Contractor must verify that all scheduled preventive maintenance (PM) services include procedures to ensure that barrier heaters (if applicable), drainage systems, in-ground vehicle detection, and Infra-Red detection systems are operating properly.

1.4.3.1. Barrier Operations the Contractor shall notify the COR immediately via phone or in person when a barrier or barrier system is unsafe and should be de-energized/shutdown until repairs can be made to return the barrier system back to a safe operating condition. Three (3) conditions that require barrier system shutdown until repaired include:

a. A barrier system which does not provide a minimum of four (4) seconds of warning to

b. drivers prior to the engagement of the barrier closing the traffic lane.

c. The failure of a vehicle presence detection system to properly detect and prevent the

d. activation of the barriers while a vehicle is located over the barrier.

e. An active vehicle barrier (AVB) that engages automatically without human direction to activate.

1.4.3.2. Barrier Systems Operational Rates the Contractor shall report annually on the operational rates of each wedge barrier and drop arm barrier. Barrier shall be operational at least ninety-six (96) percent of the time each month. Operational is defined as being fully functional (Green or Yellow rating) at the ACP. The operational rate is an annual measure beginning after the first instance of PM. Operational downtime shall begin once the

Contractor is notified of the non-operational barrier. EXAMPLE – An ACP that has a barrier system for the inbound and outbound lanes must have the barrier system rated as Green or Yellow at the same time, 96% of the time, to meet this requirement.

1.4.4 Drop Arms Preventive Maintenance (Bi-Annual) drop arm barrier systems encompass a variety of components, including support equipment such as accumulators, annunciators, control systems, wiring, circuitry, structural frameworks, hydraulic-related equipment, vehicle detection systems, and control cabinets.

1.4.5 Contractor telephone support, the Contractor must ensure that an appropriate Lead Technician returns a call from the Government technician within two (2) hours to discuss and attempt to resolve the issue over the phone. Routine telephone support is available from 0700 to 1700 (7 a.m. to 5 p.m.), Monday through Friday, excluding federal holidays. The telephone support number will be provided during the post-award conference with the Contracting Officer and COR. If the issue cannot be resolved over the phone within one hour, the COR will contact the Contractor to authorize a site visit.

1.4.5.1. The Lead Technician must be on-site within six (6) hours to troubleshoot the issue, complete any minor repairs (up to $300 for parts per call based on the unit price of the parts/materials as per the invoice/receipt), and/or make necessary system adjustments to restore the barrier to operational status. If the barrier cannot be restored to operational status, the Lead Technician will place it into a safe mode that allows traffic to pass over it until repairs can be completed.

1.4.6 Routine service calls are classified as those other than emergency calls. The Lead Technician must respond to routine service calls on-site within twenty-four (24) hours, or by 1000 hours Pacific Standard Time on the next business day, depending on the Contractor’s location or a local subcontractor.

1.4.6.1. Lead Technician Response and Repairs the Lead Technician must respond on-site within twenty-four

(24) hours, or by 1000 hours Pacific Standard Time on the next business day, depending on the Contractor’s location or the availability of a local subcontractor. Upon arrival, the Lead Technician is responsible for troubleshooting the issue, performing any necessary minor repairs (not exceeding $300 for parts per call based on the unit price of parts/materials as outlined in the invoice/receipt), and making system adjustments to restore the barrier to operational status. If the barrier cannot be returned to operational status within six (6) hours, the

Lead Technician must provide the COR with a repair plan upon leaving the site. This plan should include a written estimate and a schedule for the proposed repairs, which must be submitted within 48 hours of the technician's visit. Depending on the cost of repair parts and labor, a Task Order may be required to complete the necessary repairs.

1.4.7 Emergency Service Calls upon official notification by the COR, the Contractor shall have an appropriate

Lead Technician dispatched to the site. Only the COR or CO can authorize an emergency service call.

1.4.7.1 The Lead Technician shall be on site within six (6) hours to troubleshoot the issue. The Lead Technician shall complete troubleshooting, make the needed minor repairs (NTE $300) for parts per call based on the unit price of the parts/materials per the invoice/receipt) and/or system adjustments to return the barrier to operational status or place the barrier into safe mode where traffic can operate over barrier safely until repairs can be completed.

1.4.8 Training The Contractor shall provide a one-time, in-person training session to Government personnel on the proper use, operation, troubleshooting, and notification procedures for the barrier systems at each covered site. This training session shall be scheduled at least thirty (30) calendar days in advance to allow for proper coordination and attendance and may be conducted by the Contractor's Lead Technician and/or the PM crew (a certified manufacturer representative is not required). As deliverables for this training, the Contractor shall provide: hard copy and digital instructional materials covering all aspects of barrier system operations, troubleshooting, and notification procedures on the day of the training; and laminated placards summarizing barrier operations, which shall be provided and placed in designated guard houses and other suitable, authorized locations on the day of the training, ensuring they are not accessible to unauthorized personnel.

1.4.9 Paint/Corrosion Control the Contractor is responsible for repainting the entire barrier structure during the winter or spring preventive maintenance (PM) session, including all metal parts below grade, as well as the surface of the barrier and the surrounding pavement. These PM sessions must be scheduled in accordance with the manufacturer's recommended temperature and environmental conditions for the application of paint.

Additionally, the Contractor must clean the barrier surfaces by pressure washing, removing any corrosion, and applying primer and a topcoat that is compatible with the barrier's surface, in adherence to industry and safety standards. Both active and passive barrier systems should be maintained and protected from corrosion using high-adhesion paint, such as Grip-Tite® or an equivalent adhesive paint. Furthermore, any paints used for pavement marking and delineation must comply with all applicable Federal, State, and local laws and regulations.

1.4.9.1. For touch-up requirements, the Contractor must use zinc-rich paint on hot-dipped steel components, applying it to a clean, dry steel surface using either a brush or spray method. The zinc-rich paint should contain between 65 percent and 69 percent metallic zinc by weight, or greater than 92 percent metallic zinc by weight in the dry film. Inorganic binders are particularly suitable for touch-up applications on undamaged hot-dip galvanized areas. The thickness of the touch-up coating must be 50 percent greater than the surrounding coating thickness but should not exceed 4.0 mils (100 mm).

1.4.9.10. If sandblasting is required for non-galvanized surfaces instead of pressure washing, the Contractor must submit a Service Order (SO) under the Additional In-Scope Work contract line-item number (CLIN X006) for evaluation and approval by the Contracting Officer (CO). When sandblasting is necessary, the Contractor is required to sandblast bare metal and repaint the entire barrier structure during the winter or spring preventive maintenance (PM) session. This includes all metal parts below grade, as well as the surface of the barrier and the surrounding pavement.

1.4.9.11. The Contractor must apply a primer and topcoat that are compatible with the surface and comply with industry and safety standards. The frequency of sandblasting will be determined by the installation and the Contracting Officer.

1.4.10 Minor Repairs during Preventative Maintenance (PM), the Contractor is required to immediately service any system that is not functioning properly and supply and install the necessary parts to keep the system operational. All labor and work needed to perform minor repairs are included under the firm-fixed-price (FFP) PM Contract Line Item Number (CLIN). Minor repairs are defined as repairs costing up to $150 per barrier per PM visit for parts and materials, and these costs are covered under the FFP.

The total cost of minor repair parts per PM visit cannot exceed the allocated amount for minor repair parts per visit.

1.4.10.1 For example, if eight barriers are maintained and inspected during each PM visit, the aggregate allowance for minor repair parts would be $400, which can be used across any combination of the four barriers and sixteen drop arms within the contract. If the total cost of minor repair parts exceeds the $400 allowance (e.g., $800), the Contractor is responsible for the first $400. For the remaining cost, the Contractor must submit a Service Order (SO) to the Contracting Officer (CO) for evaluation and approval under the Additional In-Scope Work CLIN.

1.4.10.2 Examples of minor repair parts include light bulbs, plastic light lenses, hoses, cables/wires, fuses, batteries, hydraulic oil, sump pumps, valves, switches, relays, shear pins, and similar components.

It is important to note that minor repair parts do not include items identified for the quarterly or annual maintenance tasks outlined in the PM O&M Plan.

1.4.11 Material Pricing sufficient information must be provided for each Service Order (SO) material item to substantiate its price. This can include manufacturer part numbers, key specifications, published catalog pricing, or product descriptions. If proprietary equipment is involved, the Contractor must provide documentation showing that the prices have been charged under other contract numbers or listed in the General Services Administration’s (GSA) price lists. Pricing will remain valid until superseded by a revised pricing schedule submitted by the Contractor due to documented price increases, or until the government issues a modification to this agreement, whichever comes first.

1.4.11.1 The Contractor is required to supply parts that are either from the Original Equipment Manufacturer (OEM) or equivalent, and fully compatible for use without voiding any applicable warranties. Replacement parts should be Commercial Off-The-Shelf (COTS) items when available, ensuring full compatibility with existing OEM systems and detailed in the quarterly report. Used or refurbished parts are acceptable only if the Contractor has identified them as providing a benefit to the Government in their proposal.

1.4.11.2. The Contractor must provide work hours, specify the types of personnel performing the work (as outlined in PWS Section 3), and describe the work to be performed. The price breakdown should include enough detail to analyze all labor costs, and tasks should be separated if it is unclear where labor is allocated relative to the scope, as requested by the Government. The SO should be emailed to the ordering COR with the subject line clearly stating the Contract Number, Service Order Number, Priority Level, and Site/Location.

1.4.11.3. If an inoperable system cannot be repaired during PM or requires parts exceeding the aggregate minor repair parts allowance, the Contractor must immediately notify the CO/COR about the irreparable status of the barrier or barrier system.

1.4.12 Additional In-Scope Work in-scope tasks for maintenance and repair may be identified during a Preventive Maintenance (PM) visit. Items that go beyond the scope of PM and minor repairs are classified as Additional In-Scope Work. Any Additional In-Scope Work must be documented by the Contracting Officer's Representative (COR) as a Service Order (SO), and the SO may require additional funding to proceed with the work.

1.4.12.1 Contractor is required to provide an itemized breakdown of costs or pricing data to substantiate all proposed costs for the SO. This breakdown should describe all repairs involved in the Additional In-Scope Work.

1.4.12.2. The first page of the SO must also include the longest lead time for parts (or services, if applicable).

Authorization must be requested for long-lead items with a delivery period of more than two (2) weeks.

Supporting photographs of the deficiency being repaired (if applicable) must be included in the SO, along with identification of the gate, lane (inbound or outbound), and the priority of the work. If provided, the SO should include a separate facilities tracking number for the Additional In-Scope Work. Finally, the total cost for labor and materials for the Additional In-Scope Work must also be included in the SO.

1.4.13 Maintenance the Contractor is required to maintain and regularly update a Maintenance and Repair Log, which must be provided to the Contracting Officer (CO) on a quarterly basis, or upon request. The log should include a complete history of all maintenance tasks and repairs, detailing the dates of service, the name of the company, and the name of the technician who performed the work. Submission shall be made via an AF3000 form; attached in APPENDIX 5.

1.4.13.1 As part of the Preventative Maintenance (PM) task, the Contractor must recommend a list of long lead-time parts for the Government's consideration for on-site storage. While the Government may provide limited on-site storage for parts/items required for AVB repairs, it is not obligated to do so. If the Government decides that it is in its best interest to allow certain parts to be purchased in advance and stored on-site, the CO may issue a Service Order (SO) for this purpose. These parts will remain the property of the Government until they are required for installation by the Contractor, and no additional charges will be applied for storage.

1.4.13.2 The Contractor must coordinate all work with the COR at least twenty-one (21) days in advance, except for Service Calls. Coordination for Service Calls must follow the procedure outlined in PWS Section

1.23. The Government is not responsible for any costs incurred by the Contractor due to failure to coordinate work with the COR. Additionally, if the Contractor plans to use radio/CB transmissions during work, the radio transmission frequency must be approved by the CO/COR.

1.4.13.3 In accordance with FAR 12.404(b), the Contractor must provide warranty terms that are at least equal to those offered to the public in customary commercial practice, including extended warranties. At a minimum, the Contractor shall provide a one-year parts and labor warranty for all components installed during the performance of the Task Order. The warranty period shall begin upon the replacement of parts or system completion and acceptance, with system acceptance defined as approval by the COR. Upon being notified of a warranty issue, the Contractor must investigate and respond to the COR within twenty-four (24) hours, including weekends. Lastly, the Contractor is responsible for disposing of all replaced equipment or materials at a certified dumping facility off-base.

1.5 Qualifications the Contractor is responsible for providing personnel with the necessary skills, knowledge, and training to perform the required services. These personnel must remain employees of the Contractor or Subcontractor and are not to be considered employees of the Government. The Preventative Maintenance (PM) crew must consist of at least one Lead Technician and one Barrier Technician. The Lead Technician must have no less than three years of experience in inspecting and maintaining barriers, barrier control systems, drop arm barriers, and military safety barrier control systems. They must also have documented experience in troubleshooting, modification, maintenance, and repair of these systems.

1.5.1 The Contractor is required to submit qualification documentation for all employees to the Contracting Officer (CO) or Contracting Officer Representative (COR) within five calendar days prior to contract performance. The Lead Technician must oversee all work, including the work of the Barrier Technicians, and must be present during PM, routine service calls, emergency service calls, and additional in-scope work.

DEL REAL, DANNY CIV USAF AFMC 412 CES/CEOES

Added AF3000 to APPENDIX 5

1.5.2 The Barrier Technicians must have at least one year of experience in inspecting and maintaining barriers, barrier control systems, and traffic control systems. The Contractor is also required to submit proof of their qualifications to the CO/COR within five calendar days before starting the work. If non-qualified technicians are involved, the Lead Technician will oversee their work. These non-qualified technicians may perform tasks such as traffic control, cleaning, corrosion control duties, and assist qualified Barrier Technicians with inspections and maintenance.

1.5.3 For welding work, any Contractor or Subcontractor employee performing welding must be certified in the Shielded Metallic Arc Welding process using the American Welding Society (AWS) Code of AWS D.1.1 for 1” thick A-36 structural steel. The Contractor must submit current welding certifications to the CO/COR before starting welding work and coordinate with the CO/COR to obtain an installation-specific welding and cutting permit.

1.5.4 For electrical work, all employees performing such tasks must meet the fitness and licensing requirements set by the National Electric Code (NFPA 70) and local state regulations. Additionally, a person with a current CPR certification must always be present when electrical work is performed.

1.6 Deliverables the Contractor is required to submit deliverables as specified, with a performance standard of 100% on-time delivery. Service reports must be submitted within five duty days after quarterly or as-needed services are completed, and quarterly service reports should be submitted within the same timeframe. The quarterly reports must include the contract number, task descriptions, a review of work accomplished, significant events, deliverable progress, and any problem areas.

1.6.1 The Annual Summary Report, which may be included in the November Quarterly Service Report, should include dates of completed PM and Service Orders (SOs), pending SOs and work plans, and an overview of the condition of the barriers, along with detailed reports for each PM and SO repair effort. The report should also document deficiencies, recommendations for repairs, and the condition of the equipment. Finally, deliverables will be inspected by the Government within three workdays of receipt, and progress meetings may be held as necessary.

TABLE 1: Deliverables

DATA ITEM FREQUENCY DELIVERY METHOD

Service Reports Within one week (5 duty days) after quarterly or as needed services are completed

Electronic Submission/email

Quarterly Status Reports

Oct-Dec, Jan-Mar, Apr-Jun, Jul-Sep

Electronic Submission/email

Annual Summary Report

Report must be submitted within 5 duty days of competition

Electronic Submission/email

2.0 SECTION II: Service Summary (SS)

2.1 General the contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2.1 General Evaluation

2.2.1.1. The performance of a service shall be evaluated to determine whether it meets the performance requirements outlined in this contract.

2.2.1.2. If a service does not meet the required performance standards, re-performance of unacceptable services at no additional cost is the preferred course of action, when appropriate.

2.2.2 Corrective Action Reports (CARs)

2.2.2.1. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures in accordance with the "Inspection of Services" clause in the contract.

2.2.2.2. CARs may categorize nonconformance as minor, major, or critical as defined in the following FAR 46.101 definitions:

2.2.2.2.1. Minor Nonconformance:

A nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose.

A departure from established standards that has little bearing on the effective use or operation of the supplies or services.

2.2.2.2.2. Major Nonconformance:

A nonconformance, other than critical, that is likely to result in failure of the supplies or services, or materially reduce their usability for their intended purpose.

2.2.2.2.3. Critical Nonconformance:

A nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services.

A nonconformance that is likely to prevent the performance of a vital agency mission.

SS# Performance Objective PWS Section Performance Threshold Surveillance Method Rating Criteria

Quality

Contractor shall ensure all Barrier Systems are Operational

1.4.3, 1.4.3.1, 1.4.3.2

96% Operational rate per month

100% Satisfactory: 100% Unsatisfactory: <100%

Contractor shall adhere to designated Response Time for Emergency Calls/Services

1.4.7 and 1.4.7.1

100% on time within 6 hours

100% Satisfactory: 100% Unsatisfactory: <100%

Contractor shall conduct comprehensive Preventive Maintenance

1.4.1 and 1.4.3

100% performance of PM requirements

100% Satisfactory: 100% Unsatisfactory: <100%

Contractor shall perform Bi-annual Preventive Maintenance on Drop Arms

1.4.4 100% performance of PM requirements

100% Satisfactory: 100% Unsatisfactory: <100%

Contractor shall provide Technician Telephone Support

1.4.5 100% of calls responded to within two (2) hours by qualified lead technician

100% Satisfactory: 100% Unsatisfactory: <100%

Contractor shall perform Corrosion Control

1.4.9 100% of corrosion removed annually

100% Satisfactory: 100% Unsatisfactory: <100%

Contractor shall provide required Reports and Deliverables

1.6 and 1.6.1 100% on time delivery to the COR / Government

100% Satisfactory: 100% Unsatisfactory: <100%

2.3 Government Quality Assurance. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The Contracting Officer’s Representative (COR) will use the contractor’s work schedule, or a modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the contractor’s performance. Government surveillance of tasks not listed in the PWS Service Summary or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer (CO) because of surveillance will be according to the terms of this contract.

2.3.1 Periodic Performance Evaluation. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality assurance inspections if performance dictates.

2.3.2 Defective Performance Observations and Corrective Action. When an observation indicates defective contractor performance, the COR will require the contractor’s Contract Manager or representative at the site to initial the observation. The formal process is, when a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Corrective Action Report (CAR) for issuance to the contractor. The contractor shall respond to the CAR in accordance with instructions provided within the CAR. While the formal process of this paragraph to address unacceptable contractor performance is always available, the Government reserves the right to initiate a less formal process involving the contractor, the COR, and the CO meeting together at no additional cost to the Government regarding unacceptable contractor performance.

2.4 Performance Assessment.

2.4.1 Periodic Surveillance this method requires the COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.4.3 Customer Complaints the COR will receive and investigate all complaints. The COR will be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be reperformed, if possible, within 3 business days of notification at no additional cost to the Government IAW the inspection clause of the contract and the direction of the Contracting Officer.

2.4.4 Review of Audits COR reviews results of the contractor’s accepted quality management system audits and related quality metrics.

2.4.5 100 Percent Inspection this method requires the COR to do 100 percent inspection on all task performed.

Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.5 Quarterly Progress Meetings the Contracting Officer (CO), Government’s Program Manager (PM), Functional Services Manager (FMS), Contracting Officer’s Representative (COR), other government personnel as appropriate, and the contractor shall meet quarterly to discuss the contractor’s performance.

2.5.1 Issues for Discussion the following issues, at a minimum, shall be discussed during the quarterly meetings:

a. Opportunities to improve the contract,

b. Any modifications required for the contract,

c. Unsatisfactory inspections,

d. Valid customer complaints against each performance objective observed, and

e. Steps taken by the contractor to prevent occurrences in the future.

2.5.2 Contractor’s Responsibility The contractor shall provide a summation of unsatisfactory inspections and customer complaints and offer insight into any identified trends.

2.5.3 Meeting Minutes the minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification within five (5) working days to the CO identifying areas of non-concurrence for resolution.

2.6 Contracting Officer Representative (COR) CORs are representatives of the CO and will participate in the administration of this contract. After the award of the contract, the contractor will be provided a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract/task order.

2.6.1 Acquisition Team Meetings the contractor’s Contract Manager (CM) with the CO, Contract Administrator (CA), COR, and other government personnel constitute an acquisition team [See FAR 1.102(c)] and shall meet on a regular basis. The Acquisition Team will establish how often meetings are needed based on contract complexity.

a. As a subset of the Acquisition Team, Government members of the Acquisition Team are often referred to as the Multi-Functional Team (MFT) and may meet as determined by the MFT.

b. The contractor may request a meeting with the CO when the contractor believes such a meeting is necessary.

c. If the CO or CA deems necessary, written minutes of any such meetings shall be recorded by the CA in the contract file and signed by the PM and the CO or CA.

d. If the contractor does not concur with any portion of the minutes, such nonconcurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.

2.7 Quality Control

2.7.1 General Requirements tn compliance with the applicable contract inspection clause(s), the contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this Performance Work Statement (PWS), applicable laws and regulations, and best commercial practices.

2.7.2 Quality Control Plan (QCP) the contractor shall submit and maintain an acceptable Quality Control Plan (QCP). The QCP shall be submitted within 30 days after contract award or within 14 days after the need for changes to an existing QCP. The contractor shall submit the revised QCP to the Contracting Officer (CO).

The CO will notify the contractor of acceptance or required modifications to the plan. The contractor shall make appropriate modifications and obtain acceptance of the plan by the CO within 30 days. The QCP shall, at a minimum, include the following descriptive items:

2.7.2.1 Inspection System the QCP must describe the inspection system covering all services. This description shall include specific details regarding areas to be inspected on both scheduled and unscheduled bases, the frequency of inspections, and the title and organizational placement of the inspector(s).

2.7.2.2 Defect Prevention Methods The plan shall outline the methods to be used for identifying and preventing defects in the quality of services performed.

2.7.2.3 Record Keeping The plan shall describe how records will be kept. These records must document all inspections and any corrective or preventive actions taken.

2.8 Operations and Maintenance Plan

2.8.1 Development of the O&M Plan the contractor shall develop an Operations and Maintenance (O&M) Plan for each individual barrier and drop arm gate covered under this contract within the first 30 calendar days after contract award. The O&M plan must include the preventive maintenance (PM) checklist and test procedures developed to maintain and inspect all barrier and barrier support equipment for each gate and drop arm system.

See appendix.

2.9 Contractor’s Performance

2.9.1 Assessment of Performance the government will assess the contractor’s performance on an ongoing basis, both positive and negative, and provide a record for a specified period during the contract.

2.9.2 Past Performance Information (PPI) past Performance Information (PPI) may be provided to other government agencies upon request.

2.9.3 Contractor Performance Assessment Report (CPARS) depending on the estimated value of the contract, formal assessment and reporting of contractor performance are required and documented using the CPARS system. The contractor will typically receive an annual assessment, which will be sent to the contractor’s representative for review and comment. The contractor has up to 60 days to review and provide comments on the assessment.

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Services (Base Support) The government will provide the following base support services to the contractor:

3.2 Utilities the government will supply all necessary utilities, including electricity, gas, water, and sewage, at no additional cost to the contractor. The contractor shall ensure that employees are instructed in utilities conservation practices. Furthermore, the contractor is responsible for operating in a manner that prevents the waste of utilities. This includes ensuring that water faucets or valves are turned off after use to accomplish the requirements outlined in this PWS.

3.3 Security Forces the government will provide general security services on the base. The following contact information for security forces is provided for emergency and routine situations:

Edwards AFB Security Forces Emergency: Extension 911 Routine: (661) 277-3340

AFP42 Security Forces Emergency: Extension 911 Routine: (661) 272-6600

3.4 Fire Department the government will provide fire department services. The following contact information for the fire department is provided for emergency and routine situations:

Edwards AFB Fire Department Emergency: Extension 911 Routine: (661) 277-3643

AFP42 Fire Department Fire Dispatch: (661) 272-6740/6741 Deputy Fire Chief: (661) 272-6628

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation the contractor shall perform the services required under this contract during the following hours: 0700 – 1630, Monday through Friday, except for Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility closures. For contracts other than firm-fixed-price contracts, the contractor will not be reimbursed when the government facility is closed for the reasons mentioned above. On occasion, an employee may be required to work on weekends and Federal holidays. The government will notify the contractor within 24 hours of such occurrences.

4.1.1 Preventive Maintenance

Preventive maintenance work will be completed during the weekend.

4.1.2 Recognized Federal Holidays

The contractor is not required to perform services on Federal holidays. A link to the most up-to-date list of federally recognized holidays can be found here: Federal Holidays.

4.1.3 Holiday Observance

If a recognized holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.

4.2 Contractor Personnel

4.2.1 Certifications

Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this PWS, prior to contract award. All certification and licensing requirements set by Federal, State, and local agencies must be complied with at the contractor's expense.

4.2.2. Contractor Qualifications

The contractor shall utilize employees who possess adequate training, skills, and knowledge to perform the requirements of this contract.

4.2.3 Employee Training

The contractor shall provide all training required to meet the requirements of the PWS unless otherwise specified within the PWS or as otherwise approved by the Contracting Officer (CO). The contractor shall maintain training and experience records for each employee throughout the duration of the contract, ensuring that sufficient qualified personnel are available to accomplish all tasks required by the contract. The contractor shall provide the status of employee training upon the government's request.

4.2.3.1 English Language

Employees who interact directly with customers must be able to communicate clearly and concisely in English.

This requirement is solely for the purpose of efficiently performing contract tasks.

4.2.3.2 Use of Government Employees

The contractor shall not employ any person who is an employee of the U.S. Government if such employment would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Defense if such employment would violate the policies in DAFI 64-106 – Contracting – Contractor Labor Relations Activities, Chapter 3, Employment of Off-Duty Government Personnel.

4.2.3.3 Employment of Spouses/Dependents

The contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employment would place the individual in a conflict of interest or the appearance of a conflict of interest.

4.2.3.4 Off-duty Military Personnel

The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, changes in duty hours, or deployment. Military Reservists and National Guard members may be called back to active duty. The sudden absence of these personnel may adversely affect the contractor's ability to perform. However, their absence shall not constitute an excuse for nonperformance under this contract.

4.2.3.5 Identification of Contractor Employees

All contract personnel attending meetings, answering government telephones, or working in situations where their contractor status is not immediately apparent must identify themselves as contractors. This is to avoid creating the impression that they are government officials. Additionally, all documents or reports produced by contractors must be marked as contractor products, or contractor participation must be properly disclosed.

4.2.3.6 Personal Conflict of Interest (PCI)

"Personal Conflict of Interest" (PCI) refers to situations where a contractor employee assigned to the contract has interests that:

(i) May diminish their capacity to provide impartial, technically sound, and objective assistance or advice in performing the contract,

(ii) May lead to a biased work product under the contract, or

(iii) May create an unfair competitive advantage.

Any potential instance of PCI must be reported to the CO immediately.

4.2.4 Privately Owned Vehicles

Each contractor employee driving a privately owned vehicle on the installation must carry the minimum liability insurance required by the state. Contractor employees must adhere to all posted speed limits and are prohibited from using hand-held cellular phones while driving on the installation, whether for phone calls or texting. The use of seat belts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.3 Continuation of Essential DoD Contractor Services During Crisis

Contractors providing services designated as essential by a Department of Defense Component are expected to use all means at their disposal to continue to provide such services, IAW the terms and conditions of the Task Order, during periods of crisis until appropriately released or evacuated by military authority. The services provided for by this Task Order are deemed mission-essential during crisis and emergencies and shall continue normal operation. See Department of Defense Federal Acquisition Regulation Supplement (DFARS) Clause 252.237- 7023, Continuation of Essential Contractor Services, in the basic MAC IDIQ.

4.4 Conservation of Utilities

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

4.6 Environmental Protection

The Contractor shall comply with all applicable Federal, state and local laws, regulations and standards, including Air Force and installation policies, directives and instructions, that are or may become applicable to the Contractor’s activities in performance of this contract.

4.6 Miscellaneous Paragraphs

4.6.1 Freedom of Information Act (FOIA) all official government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoDM 5400.07_AFMAN33-302). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

4.6.2 Controlled Unclassified Information (CUI)

(1) The contractor shall comply with DoD Instruction 5200.48 / Department of the Air Force Instruction 16-1403 Controlled Unclassified Information (CUI), and the CUI requirements in this contract. The CUI regulation cited in this paragraph sets policy, assigns responsibilities, and prescribes procedures for the identification, creation, sharing, marking, safeguarding, storage, dissemination, decontrol, disposition, destruction, and records management of CUI documents and materials, and establishes training requirements.

(2) Any contractor employee CUI training required under DoDI 5200.48 / Department of the Air Force Instruction 16-1403 Controlled Unclassified Information, including initial and annual CUI training, shall be accomplished following coordination with the COR/cognizant local CUI authority.

4.6.3 Notification of Debarment/Suspension Status the contractor shall provide immediate notice to the CO in the event of being suspended, debarred, or declared ineligible by any other federal department or agency, or upon receipt of a notice of proposed debarment from another DoD agency, during the performance of this contract.

4.6.4 Correspondence the government will assign a unique contract number to each project at the time of award.

This contract number is to be referenced in all official communication starting upon the notice of award.

4.6.5 Post Award Conference the contractor agrees to attend any post-award conference convened by the CO in accordance with FAR Part 42.5. These meetings shall be at no additional cost to the government.

4.6.6 Privacy Act work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a, and applicable agency rules and regulations when handling such information.

4.6.7 Records all records created and received by the contractor in the performance of this contract shall be maintained and readily accessible. These records shall remain the property of the government. The contractor must maintain and dispose of records following the requirements established in Air Force Instruction 33-322, Records Management, and Information Governance Program, specifically Chapters 1, 2, 3, 4, Section 6.1 of Chapter 6, and Attachment 1. The contractor must turn over all records to the government upon completion of the contract unless otherwise directed by the Contracting Officer. The contractor may contact the Edwards AFB Records Management Office at 661-277-3015 for training on records management at no cost to ensure compliance with federal, DoD, and Air Force record-keeping requirements.

4.6.8 Insurance the contractor shall obtain the necessary insurance as…