Attachment 1- Federal Agency Current State Profiles.xlsx

XLSX spreadsheet 684 KB Posted Dec 9, 2022

Attached to: E-Gov Travel Service Next Generation (ETSNext) Request for Information
Solicitation number: 47QMCB23N0003
Issued by: GSA Federal Acquisition Service

View the file

Other files

File	Type	Posted
ETSNext C-SCRM Questionnaire 03_03_2023.xlsx	XLSX spreadsheet	Mar 3, 2023
GSA ETSNext_Cost Benefit_Risk_Analysis_Final_v13.pdf	PDF	Jan 13, 2023
ETSNext RFI Industry QA Worksheet v3 01132023.xlsx	XLSX spreadsheet	Jan 13, 2023
CSP_A_FedRAMP_Authorization_Boundary_Guidance.pdf	PDF	Jan 13, 2023
GSA ETSNext Financial Management Strategy Options 1-13-23 Final-Revised_v2.pdf	PDF	Jan 13, 2023
ETSNext RFI Industry QA Worksheet version 2 01062022.xlsx	XLSX spreadsheet	Jan 6, 2023
ETSNext RFI Industry QA Worksheet 12212022.xlsx	XLSX spreadsheet	Dec 21, 2022
Data Management Lessons Learned Template.xlsx	XLSX spreadsheet	Dec 21, 2022
Mitre Solution-Service Strategy Guidance V2.0 August 2022.pdf	PDF	Dec 21, 2022
GSA ETSNext Cost Benefit Risk Analysis Final v7.pdf	PDF	Dec 21, 2022
Updated Attachment 4 - Requirements Traceability Matrix - 12-14-2022.xlsx	XLSX spreadsheet	Dec 14, 2022
Notional Acquisition Approach and Draft SOO.pdf	PDF	Dec 9, 2022
E-Gov Travel Service Next Generation (ETSNext) RFI.pdf	PDF	Dec 9, 2022
Attachment 3 - Notional Technical Architecture Diagram.png	PNG image	Dec 9, 2022
Attachment 2- Travel and Expense Process Flow.pdf	PDF	Dec 9, 2022
Attachment 4 - Requirements Traceability Matrix - 12-9-2022.xlsx	XLSX spreadsheet	Dec 9, 2022
ETSNext Request for Information Industry Question Worksheet.xlsx	XLSX spreadsheet	Dec 9, 2022
CGI ETSNext Financial Management Strategy Options 12-9-22 Final-Revised-1.pdf	PDF	Dec 9, 2022

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BFS_ARC_HUD

U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT (Treasury BFS ARC)		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	23,552

FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	18,654
FY18 Local Vouchers (0022AA, 0042AA)	2,297
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	11,483
FY18 International Air Tickets	802
FY18 CPP Number of Tickets	10,874
FY18 CPP Number of Segments	25,557

FY19 Authorizations	23871
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	18,815
FY19 Local Vouchers (0022AA, 0042AA)	2,418
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	11,924
FY19 International Air Tickets	459
FY19 CPP Number of Tickets	11,020
FY19 CPP Number of Segments	26,368
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product	MasterCard
Number of CBAs	2 - End of FY19	2 - End of FY20
Number of IBAs	5,436 - End of FY19	5,293 - End of FY20
SmartPay Tier 1 Card Products
Declining Balance Card	0
Virtual Card	0
Other	0
If Other, please list the product(s)	N/A
Travel Management Company
TMC	BCD
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes	1
Integration
Number of Financial Systems	1
Which Financial Software do you use?	Oracle Federal Financials
Financial System Name	Enterprise Security Controls (ESC)
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	Yes	Fiscal Service provides HR services for HUD
If Yes, please provide the name of your SSP	Fiscal Service (ARC)
Please provide the name of your HR system	HR Connect and WebTA
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	Yes
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	No
If No to both questions, what type of support do you provide to your travelers?	ARC Travel Services provides HUD support
Agency Information
Number of User Profiles	6,065 (active)
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)
What are the number of levels?	1 (agency)

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	19
Policy Support	26
Operations Support	51
Interface Support	22
Training Support	12
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======	51
	Help Desk	14
	Issue Resolution	29
	"Super Users"	7
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor	31	Contractors included in with Federal Employee number as we are unable to differentiate.
	Reviewer	802	Contractors included in with Federal Employee number as we are unable to differentiate.
	Super User	0	Contractors included in with Federal Employee number as we are unable to differentiate.
	System Adminstrator - Agency Level	0	Contractors included in with Federal Employee number as we are unable to differentiate.
	System Adminstrator - Sub Agency level	0	Contractors included in with Federal Employee number as we are unable to differentiate.
	Traveler	4974	Contractors included in with Federal Employee number as we are unable to differentiate.
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	0
	What roles and responsibilities will be altered by reducing customizations?	0
	What roles and responsibilities will be altered by increasing assisted acquisitions?	0
	Reporting
	Do you have custom reports?	Yes
	If yes, list names or reports	Numerous	Fiscal Service has developed many reports for various agencies. Reports reflect several different aspects of travel data. The take away for ETSNext is a requirement for a business intelligent reporting tool with the ability to create/edit/maintain custom reports.
	Do you use any external reporting systems?	Yes
	If yes, list names of external systems	Oracle Business Intelligence (OBI)
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	Unknown

BFS_Treas

U.S. DEPARTMENT OF THE TREASURY (TREAS), EXCLUDING IRS		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	14,659
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	15,398
FY18 Local Vouchers (0022AA, 0042AA)	2,453
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	8,378
FY18 International Air Tickets	1,999
FY18 CPP Number of Tickets	8,805
FY18 CPP Number of Segments	21,338

FY19 Authorizations	14,549
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	15,305
FY19 Local Vouchers (0022AA, 0042AA)	2,491
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	8,266
FY19 International Air Tickets	2,157
FY19 CPP Number of Tickets	8,662
FY19 CPP Number of Segments	21,524
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product	MasterCard	Visa
Number of CBAs	17 - End of FY19	18 - End of FY20
Number of IBAs	5,793 - End of FY19	5,466 - End of FY20
SmartPay Tier 1 Card Products
Declining Balance Card
Virtual Card
Other
If Other, please list the product(s)
Travel Management Company
TMC	BCD	Omega World Travel
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes	2
Integration
Number of Financial Systems	1
Which Financial Software do you use?	Oracle Federal Financials
Financial System Name	Enterprise Security Controls (ESC)
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	No	Fiscal Service provides HR services for some Treasury agencies
If Yes, please provide the name of your SSP	N/A
Please provide the name of your HR system	N/A	HR Connect and WebTA for those agencies serviced by Fiscal Service
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	Yes
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?	N/A
Agency Information
Number of User Profiles	7,567 (active)
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	ETS specific naming convention
What are the number of levels?	14 (agencies)

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	19
Policy Support	26
Operations Support	51
Interface Support	22
Training Support	12
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======	51
	Help Desk	14
	Issue Resolution	29
	"Super Users"	7
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor	275	Contractors included in with Federal Employee number as we are unable to differentiate.
	Reviewer	322	Contractors included in with Federal Employee number as we are unable to differentiate.
	Super User	7	Contractors included in with Federal Employee number as we are unable to differentiate.
	System Adminstrator - Agency Level	51	Contractors included in with Federal Employee number as we are unable to differentiate.
	System Adminstrator - Sub Agency level	0	Contractors included in with Federal Employee number as we are unable to differentiate.
	Traveler	6,245	Contractors included in with Federal Employee number as we are unable to differentiate.
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	0
	What roles and responsibilities will be altered by reducing customizations?	51
	What roles and responsibilities will be altered by increasing assisted acquisitions?	0
	Reporting
	Do you have custom reports?	Yes
	If yes, list names or reports	Numerous	Fiscal Service has developed many reports for various agencies. Reports reflect several different aspects of travel data. The take away for ETSNext is a requirement for a business intelligent reporting tool with the ability to create/edit/maintain custom reports.
	Do you use any external reporting systems?	Yes
	If yes, list names of external systems	Oracle Business Intelligence (OBI)
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	Unknown

DHS_CBP

U.S. CUSTOMS AND BORDER PROTECTION		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	86,916
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	99,189
FY18 Local Vouchers (0022AA, 0042AA)	43,125
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	39,730
FY18 International Air Tickets	4,998
FY18 CPP Number of Tickets	37,777
FY18 CPP Number of Segments	78,634

FY19 Authorizations	96,520
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	109,319
FY19 Local Vouchers (0022AA, 0042AA)	43,015
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	44,986
FY19 International Air Tickets	5,263
FY19 CPP Number of Tickets	42,636
FY19 CPP Number of Segments	88,560
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product		SP3
Number of CBAs	5
Number of IBAs	43,219
SmartPay Tier 1 Card Products
Declining Balance Card	N/A
Virtual Card	N/A
Other	N/A
If Other, please list the product(s)
Travel Management Company
TMC	AdTrav
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Sabre
Number of Pseudo City Codes
Integration
Number of Financial Systems	1
Which Financial Software do you use?		SAP ECC
Financial System Name	SAPConcur	Systems, Applications, and Products (SAP)
Total Number of System Interfaces	1	SAP integration for travel documents (obligations/expenses), master data, traveler profile, login verification.
Do you integrate Human Resources (HR) to generate profiles?	No	CBP utilizes employee BEAR data from USDA biweekly file via an SAP interface
Is HR provided by a Shared Service Provider (SSP)	No	USDA for Payroll
If Yes, please provide the name of your SSP
Please provide the name of your HR system	HRBE	Human Resources Business Engine (HRBE)
Security
Do you use Single Sign On (SSO)	No	CBP utilizes User name/Password
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	Yes
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?
Agency Information
Number of User Profiles	65417
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	DHS/ DHSCBP/ DHSCBP001, DHSCBP002, DHSCBP003...
What are the number of levels?	37

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	N/A - CBP in O&M	N/A - CBP in O&M
Policy Support	N/A - CBP in O&M	N/A - CBP in O&M
Operations Support	N/A - CBP in O&M	N/A - CBP in O&M
Interface Support	N/A - CBP in O&M	N/A - CBP in O&M
Training Support	N/A - CBP in O&M	N/A - CBP in O&M
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======	N/A - CBP in O&M	N/A - CBP in O&M
	Help Desk	N/A - CBP in O&M	N/A - CBP in O&M
	Issue Resolution	N/A - CBP in O&M	N/A - CBP in O&M
	"Super Users"	N/A - CBP in O&M	N/A - CBP in O&M
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor
	Reviewer	3338	1
	Super User
	System Adminstrator - Agency Level
	System Adminstrator - Sub Agency level
	Traveler	64,911	0
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	Unsure
	What roles and responsibilities will be altered by reducing customizations?	Unsure
	What roles and responsibilities will be altered by increasing assisted acquisitions?	Unsure
	Reporting	Yes, limited to Cognos modifications that are CBP specific
	Do you have custom reports?	Cognos - CBP specific folder in Intelligence reporting
	If yes, list names or reports	Yes - SAP BW for authorization and voucher data
	Do you use any external reporting systems?	See above
	If yes, list names of external systems
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	JAWS

DHS_DNDO_CWMD

DOMESTIC NUCLEAR DETECTION OFFICE (aka - COUNTERING WEAPONS OF MASS DESTRUCTION)			Agency Verified
Authorizations & Vouchers
FY18 Authorizations		457,009,000
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	473
FY18 Local Vouchers (0022AA, 0042AA)	59
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	331
FY18 International Air Tickets	35
FY18 CPP Number of Tickets	386
FY18 CPP Number of Segments	803

FY19 Authorizations		434,897,000
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	558
FY19 Local Vouchers (0022AA, 0042AA)	117
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	587
FY19 International Air Tickets	41
FY19 CPP Number of Tickets	513
FY19 CPP Number of Segments	1,035
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product
Number of CBAs	2
Number of IBAs	180
SmartPay Tier 1 Card Products
Declining Balance Card	N/A
Virtual Card	N/A
Other	N/A
If Other, please list the product(s)	N/A
Travel Management Company
TMC	ISS/World Travel
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes	1
Integration
Number of Financial Systems	1
Which Financial Software do you use?	Oracle Federal Financials
Financial System Name	Financial System Modernization Solution
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	No
If Yes, please provide the name of your SSP	N/A
Please provide the name of your HR system	NFC
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	No
If No to both questions, what type of support do you provide to your travelers?	We use SAP through a technical services contract.
Agency Information
Number of User Profiles	223
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	The nomenclature starts with CWMD and subdivides by Directorate.
What are the number of levels?	8

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	1
Policy Support	2
Operations Support		14
Interface Support		1
Training Support	2
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======		4
	Help Desk		1
	Issue Resolution	2	1
	"Super Users"	4
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor	20
	Reviewer	4
	Super User	4
	System Adminstrator - Agency Level		4
	System Adminstrator - Sub Agency level		4
	Traveler	205	2
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	None
	What roles and responsibilities will be altered by reducing customizations?	None
	What roles and responsibilities will be altered by increasing assisted acquisitions?	None
	Reporting
	Do you have custom reports?	No
	If yes, list names or reports	N/A
	Do you use any external reporting systems?	No
	If yes, list names of external systems	N/A
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	Unknown as CWMD does not perform this testing.

DHS_FEMA

FEDERAL EMERGENCY MANAGEMENT AGENCY		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	142,251
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	139,188
FY18 Local Vouchers (0022AA, 0042AA)	4,261
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	15,253
FY18 International Air Tickets	3,971
FY18 CPP Number of Tickets	67,937
FY18 CPP Number of Segments	129,868

FY19 Authorizations	142,220
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	144,011
FY19 Local Vouchers (0022AA, 0042AA)	4,449
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	18,205
FY19 International Air Tickets	5,102
FY19 CPP Number of Tickets	70,106
FY19 CPP Number of Segments	140,543
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product	Visa
Number of CBAs	14
Number of IBAs	20,099
SmartPay Tier 1 Card Products
Declining Balance Card	0
Virtual Card	0
Other	0
If Other, please list the product(s)	N/A
Travel Management Company
TMC	National Travel
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes	1
Integration
Number of Financial Systems	1
Which Financial Software do you use?		Red Hat Linux and Oracle
Financial System Name	Web-IFMIS	ConcurGov Mobile	Web-IFMIS (FEMA Integraged Financial Management and Information System)
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	no
Is HR provided by a Shared Service Provider (SSP)	no
If Yes, please provide the name of your SSP	n/a
Please provide the name of your HR system	n/a
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	Yes
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?	N/A
Agency Information
Number of User Profiles	20730
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	ETS Specific by organizations
What are the number of levels?	3

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors	# of Federal Employees	Number of Contractors
Project Management			Used Concur Integration Team	Used Concur Integration Team
Policy Support			Used Concur Integration Team	Used Concur Integration Team
Operations Support			Used Concur Integration Team	Used Concur Integration Team
Interface Support			Used Concur Integration Team	Used Concur Integration Team
Training Support			Used Concur Integration Team	Used Concur Integration Team
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======			Used Concur Integration Team	Used Concur Integration Team
	Help Desk			Used Concur Integration Team	Used Concur Integration Team
	Issue Resolution			Used Concur Integration Team	Used Concur Integration Team
	Super Users			Used Concur Integration Team	Used Concur Integration Team
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor	20	0
	Reviewer	2,656	0
	Super User	13	0
	System Adminstrator - Agency Level	25	0
	System Adminstrator - Sub Agency level	266	0
	Traveler	20,828	0
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	unsure of this
	What roles and responsibilities will be altered by reducing customizations?	unsure of this
	What roles and responsibilities will be altered by increasing assisted acquisitions?	unsure of this
	Reporting
	Do you have custom reports?	yes
	If yes, list names or reports	Authorizations without Created or Signed Voucher w LOA
	Do you use any external reporting systems?	no
	If yes, list names of external systems	n/a
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	JAWS

DHS_FLETC

FEDERAL LAW ENFORCEMENT TRAINING CENTERS		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	3,331
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	3,397
FY18 Local Vouchers (0022AA, 0042AA)	531
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	5,002
FY18 International Air Tickets	176
FY18 CPP Number of Tickets	2,288
FY18 CPP Number of Segments	4,901

FY19 Authorizations	2,424
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	2,553
FY19 Local Vouchers (0022AA, 0042AA)	432
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	4,667
FY19 International Air Tickets	172
FY19 CPP Number of Tickets	1,951
FY19 CPP Number of Segments	4,060
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product		CBA & IBA
Number of CBAs	3
Number of IBAs	1,604
SmartPay Tier 1 Card Products
Declining Balance Card	0
Virtual Card	0
Other	0
If Other, please list the product(s)
Travel Management Company
TMC	National Travel
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes
Integration
Number of Financial Systems	1
Which Financial Software do you use?	CGI Momentum
Financial System Name	Financial Accounting and Budgeting System (FABS)
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?
Is HR provided by a Shared Service Provider (SSP)
If Yes, please provide the name of your SSP
Please provide the name of your HR system
Security
Do you use Single Sign On (SSO)	No
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	No
If No to both questions, what type of support do you provide to your travelers?	Travelers contact the Travel Office staff
Agency Information
Number of User Profiles	1400	Not an accurate account since those that have not logged in within 45 days are placed in an inactive status.
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	FLETC has multiple site locations. Each site has their own hierarchy for tracking purposes.
What are the number of levels?	5

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management
Policy Support
Operations Support
Interface Support
Training Support
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

Help Desk
Issue Resolution
"Super Users"
Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
Auditor
Reviewer
Super User
System Adminstrator - Agency Level
System Adminstrator - Sub Agency level
Traveler
What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	Not sure how to answer this
What roles and responsibilities will be altered by reducing customizations?	Not sure how to answer this
What roles and responsibilities will be altered by increasing assisted acquisitions?	Not sure how to answer this
Reporting
Do you have custom reports?	No
If yes, list names or reports
Do you use any external reporting systems?	Yes
If yes, list names of external systems	Financial Accounting and Budgeting System (FABS)
508 Software Accessibility
What type of software used for 508 testing (eg.JAWS, ZoomText)?

DHS_ICE

U.S. IMMIGRATION AND CUSTOMS ENFORCEMENT		Agency Verified
Authorizations & Vouchers
FY18 Authorizations
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	55,739
FY18 Local Vouchers (0022AA, 0042AA)	1,657
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	16,250
FY18 International Air Tickets	15,445
FY18 CPP Number of Tickets	30,337
FY18 CPP Number of Segments	64,105

FY19 Authorizations
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	51,082
FY19 Local Vouchers (0022AA, 0042AA)	1,396
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	8,783
FY19 International Air Tickets	17,197
FY19 CPP Number of Tickets	31,116
FY19 CPP Number of Segments	65,467
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product
Number of CBAs	85
Number of IBAs	19,996
SmartPay Tier 1 Card Products
Declining Balance Card
Virtual Card
Other
If Other, please list the product(s)
Travel Management Company
TMC	Omega World Travel
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes	2
Integration
Number of Financial Systems	2
Which Financial Software do you use?	Oracle Federal Financials
Financial System Name	FFMS	Federal Financial Management System (FFMS)
Total Number of System Interfaces	2	Same two that's listed above
Do you integrate Human Resources (HR) to generate profiles?	No		This is accomplished in our Federal Financial Management System (FFMS)
Is HR provided by a Shared Service Provider (SSP)
If Yes, please provide the name of your SSP
Please provide the name of your HR system	Don't Know
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?	N/A
Agency Information
Number of User Profiles	16589
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	Dont' Know
What are the number of levels?	4

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	4		The Federal Employees listed here serves mutiple roles
Policy Support	2		The Federal Employees listed here serves mutiple roles
Operations Support
Interface Support	1	2	The Federal Employees & Conctractors listed here serves mutiple roles
Training Support	2	3	The Federal Employees & Conctractors listed here serves mutiple roles
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======	2	2	The Federal Employees & Conctractors listed here serves mutiple roles
	Help Desk	0	8
	Issue Resolution	2	2	The Federal Employees & Conctractors listed here serves mutiple roles
	"Super Users"	0	0
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor	17	0
	Reviewer	3233	25
	Super User	0	0
	System Adminstrator - Agency Level	4	2
	System Adminstrator - Sub Agency level	362	0
	Traveler	16070	451
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	NA
	What roles and responsibilities will be altered by reducing customizations?	NA
	What roles and responsibilities will be altered by increasing assisted acquisitions?	NA
	Reporting
	Do you have custom reports?	Yes
	If yes, list names or reports	To many to list
	Do you use any external reporting systems?	No
	If yes, list names of external systems	N/A
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	?

DHS_ICE_OHA

ICE - OFFICE OF HEALTH AFFAIRS		Not Agency Verified
Authorizations & Vouchers
FY18 Authorizations
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	264
FY18 Local Vouchers (0022AA, 0042AA)	28
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	4,142
FY18 International Air Tickets
FY18 CPP Number of Tickets
FY18 CPP Number of Segments

FY19 Authorizations
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	58
FY19 Local Vouchers (0022AA, 0042AA)	14
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	3,117
FY19 International Air Tickets
FY19 CPP Number of Tickets

: do not have this breakout ====== FY19 CPP Number of Segments

: Do not have this breakout : do not have this breakout : do not have this brekout : Do not have this breakout

======	SmartPay
	SmartPay Bank
	SmartPay Card Product
	Number of CBAs
	Number of IBAs
	SmartPay Tier 1 Card Products
	Declining Balance Card
	Virtual Card
	Other
	If Other, please list the product(s)
	Travel Management Company
	TMC	Omega World Travel
	Embedded or Accommodated	Embedded
	Global Distribution System (GDS)	Apollo
	Number of Pseudo City Codes
	Integration
	Number of Financial Systems	1
	Which Financial Software do you use?	Oracle Federal Financials
	Financial System Name
	Total Number of System Interfaces
	Do you integrate Human Resources (HR) to generate profiles?
	Is HR provided by a Shared Service Provider (SSP)
	If Yes, please provide the name of your SSP
	Please provide the name of your HR system
	Security
	Do you use Single Sign On (SSO)
	Do you use Multi-Factor Authentication
	ETS2
	Current ETS Vendor	SAPConcur
	Helpdesk
	Do you use Tier 1 Helpdesk from the ETS vendor
	Does your agency provide your own Tier 1 Helpdesk
	If No to both questions, what type of support do you provide to your travelers?
	Agency Information
	Number of User Profiles
	What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)
	What are the number of levels?

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management
Policy Support
Operations Support
Interface Support
Training Support
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

: do not have this breakout

======	Help Desk
	Issue Resolution
	"Super Users"
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor
	Reviewer
	Super User
	System Adminstrator - Agency Level
	System Adminstrator - Sub Agency level
	Traveler
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?
	What roles and responsibilities will be altered by reducing customizations?
	What roles and responsibilities will be altered by increasing assisted acquisitions?
	Reporting
	Do you have custom reports?
	If yes, list names or reports
	Do you use any external reporting systems?
	If yes, list names of external systems
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?

DHS_HQ

DEPARTMENT OF HOMELAND SECURITY (HEADQUARTERS)		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	2,842
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	2,826
FY18 Local Vouchers (0022AA, 0042AA)	965
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	2,529
FY18 International Air Tickets	263
FY18 CPP Number of Tickets	1,835
FY18 CPP Number of Segments	3,677

FY19 Authorizations	3,009
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	2,845
FY19 Local Vouchers (0022AA, 0042AA)	954
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	2,570
FY19 International Air Tickets	383
FY19 CPP Number of Tickets	1,908
FY19 CPP Number of Segments	3,897
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product	Visa
Number of CBAs	35
Number of IBAs	2,535
SmartPay Tier 1 Card Products
Declining Balance Card	0
Virtual Card	0
Other	0
If Other, please list the product(s)
Travel Management Company
TMC	El Sol	Omega World Travel
Embedded or Accommodated	Embedded	Embedded
Global Distribution System (GDS)	Sabre	Apollo
Number of Pseudo City Codes	1	1
Integration
Number of Financial Systems	1
Which Financial Software do you use?	Oracle Federal Financials
Financial System Name	FFMS
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	No
If Yes, please provide the name of your SSP
Please provide the name of your HR system
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?
Agency Information
Number of User Profiles	3575
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	ETS specific naming convention
What are the number of levels?	5

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management			2
Policy Support			2
Operations Support			7
Interface Support			1
Training Support			3
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======			7
	Help Desk			7
	Issue Resolution			3
	"Super Users"			7
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors	# of Users with Role
	Auditor			79
	Reviewer			382
	Super User
	System Administrator - Agency Level			148
	System Administrator - Sub Agency level			148
	Traveler			3422
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	FIBF standards have not be analyzed at this time from a manpower perspective.
	What roles and responsibilities will be altered by reducing customizations?	Current customizations have reduced some responsibilities so reducing customizations may have a negative impact for DHSHQ.
	What roles and responsibilities will be altered by increasing assisted acquisitions?	At this time, GSA controlled travel contract actions at the government level have not been evaluated. However, DHS is considering/evaluating a DHS-level acquisition for this effort.
	Reporting
	Do you have custom reports?	Yes
	If yes, list names or reports	Travel Status of Funds; Lifecycle of Travel Documents; DHSHQ Concur Trip Report with Price; International Travel (Auths created Yesterday); International Travel - Extended
	Do you use any external reporting systems?	Yes
	If yes, list names of external systems	Financial System based, Discoverer
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	DHS uses code-based testing tools without assistive technology software. The tools used in the Test Process (and Baseline tests) have been chosen based on several factors including ease of use, ease of teaching, and accuracy of results. They are also free to install and use. The tools assist the tester with verification of accessibility properties. This test process is essentially a code inspection for accessibility properties, but the tools reduce the need for a tester to view source code or have in-depth knowledge of programming languages.

DHS_NPPD

NATIONAL PROTECTION AND PROGRAMS DIRECTORATE			Agency Verified
Authorizations & Vouchers
FY18 Authorizations
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	13,978	Information not available to verify
FY18 Local Vouchers (0022AA, 0042AA)	2,277
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	5,511
FY18 International Air Tickets	271
FY18 CPP Number of Tickets	6,389
FY18 CPP Number of Segments	13,493

FY19 Authorizations
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	12,335
FY19 Local Vouchers (0022AA, 0042AA)	2,032
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	10,636
FY19 International Air Tickets	338
FY19 CPP Number of Tickets	6,562
FY19 CPP Number of Segments	13,671
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product	Visa
Number of CBAs	1
Number of IBAs	1,451
SmartPay Tier 1 Card Products
Declining Balance Card	Unknown
Virtual Card	Unknown
Other
If Other, please list the product(s)
Travel Management Company
TMC	AdTrav
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Apollo
Number of Pseudo City Codes	Unknown
Integration
Number of Financial Systems	1
Which Financial Software do you use?		FFMS/Oracle
Financial System Name
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	No
If Yes, please provide the name of your SSP
Please provide the name of your HR system	Unknown
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	Yes
Does your agency provide your own Tier 1 Helpdesk	No
If No to both questions, what type of support do you provide to your travelers?	?
Agency Information
Number of User Profiles	3
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)
What are the number of levels?

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	Customer of ICE they did implementation
Policy Support
Operations Support
Interface Support
Training Support
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

Help Desk
Issue Resolution
"Super Users"
Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
Auditor	4	1
Reviewer	390
Super User		4
System Adminstrator - Agency Level	6
System Adminstrator - Sub Agency level
Traveler	1586	4
What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?
What roles and responsibilities will be altered by reducing customizations?
What roles and responsibilities will be altered by increasing assisted acquisitions?
Reporting
Do you have custom reports?	No
If yes, list names or reports
Do you use any external reporting systems?	No
If yes, list names of external systems
508 Software Accessibility
What type of software used for 508 testing (eg.JAWS, ZoomText)?	None

DHS_SAT

SCIENCE AND TECHNOLOGY		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	2,179
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	2,287
FY18 Local Vouchers (0022AA, 0042AA)	263
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	1,598
FY18 International Air Tickets	150
FY18 CPP Number of Tickets	1,211
FY18 CPP Number of Segments	2,623

FY19 Authorizations	1,932
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	1,859
FY19 Local Vouchers (0022AA, 0042AA)	216
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	905
FY19 International Air Tickets	174
FY19 CPP Number of Tickets	1,122
FY19 CPP Number of Segments	2,517
SmartPay
SmartPay Bank	Citibank	WEX
SmartPay Card Product		Citibank, WEX, Fleet Citi, Fleet WEX, Purchase
Number of CBAs	1
Number of IBAs	275
SmartPay Tier 1 Card Products
Declining Balance Card	0
Virtual Card	0
Other	0
If Other, please list the product(s)
Travel Management Company
TMC	AdTrav
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Sabre
Number of Pseudo City Codes	26	RG
Integration
Number of Financial Systems	1
Which Financial Software do you use?		FFMS
Financial System Name	FFMS
Total Number of System Interfaces	1
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	No
If Yes, please provide the name of your SSP	na
Please provide the name of your HR system	na
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	Yes	S&T Travel Helpdesk
If No to both questions, what type of support do you provide to your travelers?
Agency Information
Number of User Profiles	687
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	2		Base Org & Sub Orgs
What are the number of levels?	8

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	2
Policy Support	1
Operations Support	3	8
Interface Support	1	1
Training Support	2
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

======		2
	Help Desk	2	2
	Issue Resolution	2	2
	"Super Users"		1
	Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
	Auditor	9	2
	Reviewer	3	1
	Super User		1
	System Adminstrator - Agency Level		1
	System Adminstrator - Sub Agency level		0
	Traveler	363	324
	What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	See column 'D'		Referred to FAQ #11 unsure how to answer.
	What roles and responsibilities will be altered by reducing customizations?	See column 'D'		Unsure
	What roles and responsibilities will be altered by increasing assisted acquisitions?	n/a
	Reporting
	Do you have custom reports?	Yes
	If yes, list names or reports	Yes (see column 'D')		List Attached
	Do you use any external reporting systems?	No
	If yes, list names of external systems	Citi Manager
	508 Software Accessibility
	What type of software used for 508 testing (eg.JAWS, ZoomText)?	See note in column 'D'		Our 508 testing is implemented under ICE. Referenced under http://dhsconnect.dhs.gov/org/comp/mgmt/ocio/oast/Pages/DART.aspx

DHS_TSA

TRANSPORTATION SECURITY ADMINISTRATION		Agency Verified
Authorizations & Vouchers
FY18 Authorizations
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	106,105
FY18 Local Vouchers (0022AA, 0042AA)	2,658
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	15,313
FY18 International Air Tickets	2,041
FY18 CPP Number of Tickets	26,353
FY18 CPP Number of Segments	63,583

FY19 Authorizations
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	95,637
FY19 Local Vouchers (0022AA, 0042AA)	2,734
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	15,158
FY19 International Air Tickets	1,810
FY19 CPP Number of Tickets	27,152
FY19 CPP Number of Segments	57,435
SmartPay
SmartPay Bank
SmartPay Card Product
Number of CBAs
Number of IBAs
SmartPay Tier 1 Card Products
Declining Balance Card
Virtual Card
Other
If Other, please list the product(s)
Travel Management Company
TMC	Duluth Travel Incorporated (DTI)
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Worldspan
Number of Pseudo City Codes
Integration
Number of Financial Systems	1
Which Financial Software do you use?	Oracle Federal Financials
Financial System Name	FSMS
Total Number of System Interfaces	3
Do you integrate Human Resources (HR) to generate profiles?	Yes
Is HR provided by a Shared Service Provider (SSP)	No
If Yes, please provide the name of your SSP
Please provide the name of your HR system	ServU
Security
Do you use Single Sign On (SSO)	No
Do you use Multi-Factor Authentication	No
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	Yes
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?	n/a
Agency Information
Number of User Profiles	65,000
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)
What are the number of levels?

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management	1
Policy Support	3
Operations Support	1	3
Interface Support	1	3
Training Support	1	2
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

Help Desk	2	3
Issue Resolution	2	3
"Super Users"		1
Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
Auditor	8
Reviewer
Super User		1
System Adminstrator - Agency Level	2	3
System Adminstrator - Sub Agency level	320
Traveler	65000
What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?
What roles and responsibilities will be altered by reducing customizations?
What roles and responsibilities will be altered by increasing assisted acquisitions?
Reporting
Do you have custom reports?
If yes, list names or reports
Do you use any external reporting systems?
If yes, list names of external systems
508 Software Accessibility
What type of software used for 508 testing (eg.JAWS, ZoomText)?

DHS_USCIS

U.S. CITIZENSHIP AND IMMIGRATION SERVICES		Agency Verified
Authorizations & Vouchers
FY18 Authorizations	17,258
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	20,285
FY18 Local Vouchers (0022AA, 0042AA)	1,190
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	7,693
FY18 International Air Tickets	288
FY18 CPP Number of Tickets	12,616
FY18 CPP Number of Segments	24,450

FY19 Authorizations	17,511
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	18,680
FY19 Local Vouchers (0022AA, 0042AA)	1,343
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	7,093
FY19 International Air Tickets	855
FY19 CPP Number of Tickets	12,556
FY19 CPP Number of Segments	25,888
SmartPay
SmartPay Bank	Citibank
SmartPay Card Product		CitiProduct
Number of CBAs		CitiCBAs
Number of IBAs		CitiIBAs
SmartPay Tier 1 Card Products		CitiProducts
Declining Balance Card		CitiCard
Virtual Card	CitiCard
Other	CitiOther
If Other, please list the product(s)	Citis)
Travel Management Company
TMC	CI Travel
Embedded or Accommodated	Embedded
Global Distribution System (GDS)	Worldspan
Number of Pseudo City Codes
Integration
Number of Financial Systems	1
Which Financial Software do you use?		Federal Financial Management System (FFMS
Financial System Name	FFMS
Total Number of System Interfaces
Do you integrate Human Resources (HR) to generate profiles?	No
Is HR provided by a Shared Service Provider (SSP)	No
If Yes, please provide the name of your SSP	CitiSSP
Please provide the name of your HR system	TOPS
Security
Do you use Single Sign On (SSO)	Yes
Do you use Multi-Factor Authentication	Yes
ETS2
Current ETS Vendor	SAPConcur
Helpdesk
Do you use Tier 1 Helpdesk from the ETS vendor	No
Does your agency provide your own Tier 1 Helpdesk	Yes
If No to both questions, what type of support do you provide to your travelers?
Agency Information
Number of User Profiles
What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	USCIS and name of office - For instance OFC OF CHIEF FINANCIAL OFFICER
What are the number of levels?

Agency Implementation Roles and Responsibilites	# of Federal Employees	Number of Contractors
Project Management
Policy Support
Operations Support
Interface Support
Training Support
System Administration

: Sub-fields: Configuration, Routing Chains, Lines of Accounting, Travel User Profile Creation & Maintenance, FM User Profile Creation & Maintenance

Help Desk
Issue Resolution
"Super Users"
Agency Type Operational Use Roles	# of Federal Employees	Number of Contractors
Auditor	0	0
Reviewer	663	We don't have it broken down by Employees and Contractors; Reveiwer is the only role contractors hold in the Travel System.
Super User	11	0
System Adminstrator - Agency Level	17	0
System Adminstrator - Sub Agency level	125	0
Traveler	15838	0
What roles and responsibilities will be altered by implementing FIBF standards (e.g., configuration, interfaces)?	Unsure
What roles and responsibilities will be altered by reducing customizations?	Unsure
What roles and responsibilities will be altered by increasing assisted acquisitions?	Unsure
Reporting
Do you have custom reports?	No
If yes, list names or reports
Do you use any external reporting systems?	No
If yes, list names of external systems
508 Software Accessibility
What type of software used for 508 testing (eg.JAWS, ZoomText)?

DHS_USSS

U.S. SECRET SERVICE		Agency Verified
Authorizations & Vouchers
FY18 Authorizations
FY18 TDY Vouchers (0022AB, 0042AB, 0022JAA)	11,250
FY18 Local Vouchers (0022AA, 0042AA)	0
FY18 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	0
FY18 International Air Tickets
FY18 CPP Number of Tickets
FY18 CPP Number of Segments

FY19 Authorizations
FY19 TDY Vouchers (0022AB, 0042AB, 0022JAA)	69,628
FY19 Local Vouchers (0022AA, 0042AA)	0
FY19 Domestic Airline Tickets (Sum of AA - Dom & Intl Combined)	0
FY19 International Air Tickets
FY19 CPP Number of Tickets

: do not have ====== FY19 CPP Number of Segments

: Do not have : do not have : do not have : Do not have

======	SmartPay
	SmartPay Bank	Citibank
	SmartPay Card Product	Visa
	Number of CBAs	173
	Number of IBAs	4,436
	SmartPay Tier 1 Card Products
	Declining Balance Card	0
	Virtual Card	0
	Other	0
	If Other, please list the product(s)
	Travel Management Company
	TMC	CWTSatoTravel
	Embedded or Accommodated	Accommodated
	Global Distribution System (GDS)	Sabre
	Number of Pseudo City Codes
	Integration
	Number of Financial Systems	2
	Which Financial Software do you use?	Oracle Federal Financials
	Financial System Name	Application Provisioning System (Informatica ETL)
	Total Number of System Interfaces
	Do you integrate Human Resources (HR) to generate profiles?	Yes
	Is HR provided by a Shared Service Provider (SSP)	No
	If Yes, please provide the name of your SSP
	Please provide the name of your HR system	HR Connect/eperson
	Security
	Do you use Single Sign On (SSO)	Yes
	Do you use Multi-Factor Authentication	No
	ETS2
	Current ETS Vendor	SAPConcur
	Helpdesk
	Do you use Tier 1 Helpdesk from the ETS vendor	Yes
	Does your agency provide your own Tier 1 Helpdesk	No
	If No to both questions, what type of support do you provide to your travelers?	n/a
	Agency Information
	Number of User Profiles	12439
	What is the basis and nomenclature for their naming convention for the hierarchy levels? (e.g., NAICS code, or ETS specific naming convention)	USSS/Org/Sub org
	What are the number of levels?	199

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File details come from the government source that posted it. Updated Dec 9, 2022.