ETSNext RFI Industry QA Worksheet 12212022.xlsx

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E-Gov Travel Service Next Generation (ETSNext) Request for Information
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47QMCB23N0003
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Sheet1

Government File NameFile Section No. & NamePage #Referenced TextQuestion/CommentGovernment Official Response
Statement of ObjectivesC.2.5 Comply with required security policies for all relevant data and systemsn/an/aDo you anticipate that any other level other than moderate would be required?As of this RFI, GSA expects it to remain at the moderate level. We are continuing to meet with agencies in FY23 to align any underlying needs for agency security needs.
Statement of ObjectivesAttachment 4 - Requirements Traceability Matrixn/an/aHave agencies had a chance to review the whole RTM?The T&E Business Standards portions was a cross-government effort over multiple years. The modernization, architecture, and unique portions of the RTM were all developed based on many conversations with industry and agencies and we are having regular conversations and meetings. We welcome both agency and industry feedback and thoughts on any specific item in the RTM and will continue to socialize. We are continuing to meet with agencies in FY23 to gather up additional underlying needs not addressed in the Governmentwide standards.
n/an/aDo you have current transaction time averages for that user experience so that we can manage to that expectation?Based on 2016 user feedback and subject matter expert input on typical processing time for low and high complexity travel reservation, authorization, and voucher scenarios, current ETS2 transaction time is estimated to be between 84-200 minutes (142 minute average) per transaction. This includes reservation, authorization, voucher creation and approvals at multiple layers. Improvements have been implemented with ETS2 since this information was gathered, and the actual baselines for each agency can vary significantly by current state agency-level configuration and customizations. We are seeking industry input on the best way to measure and track improvements for desired time on task improvements over the life of ETSNext as part of this RFI.
CGI ETSNext FM StrategyAppendix 10n/an/aWhen reviewing the Financial Management Strategy Options document, Appendix 10 includes references to attached documents. The embedded documents do not open from the PDF. Can those be shared or uploaded as separate files on SAM?Yes, the following files are posted for reference.

1) MITRE Solution-Service Strategy

2) Data Management Lesson Learned

3) GSA ETSNext Cost/Beneft Risk Analysis

Please note, the MITRE Solution-Service Strategy was not intended as guidance to industry, but for agencies to use when acquiring solutions and services using the Federal Integrated Business Framework.

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