ATT003_NPA_WrapUpCodes.xlsx
XLSX spreadsheet 22 KB Posted
- Attached to
- World Trade Center Health Program - National Program Administrator Federal contract opportunity
- Solicitation number
- 75D30126R73374
About this file
The file ATT003_NPA_WrapUpCodes.xlsx is a comprehensive list of wrap-up codes for the World Trade Center Health Program (WTCHP) National Program Administrator (NPA) contract. The codes cover a wide range of administrative, medical, and member service interactions, including appointment scheduling/cancellations for various medical services (e.g., cancer screening, diagnostics, exposure, treatment), case management activities, communication types, claims processing, member support functions, and administrative tracking categories.
These wrap-up codes appear to be an operational tool for managing member interactions and tracking different types of service requests, communications, and administrative processes within the WTCHP's National Program Administrator contract. The codes provide a structured taxonomy for documenting and categorizing member engagements across multiple service domains, including medical appointments, benefits counseling, case management, claims processing, communication tracking, and various administrative functions related to member support and healthcare coordination.
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Text version
NPA Wrap Up Codes
| Wrap Up Code |
| Appeal |
| Appointment - Cancel/Reschedule - AME/IHE |
| Appointment - Cancel/Reschedule - Benefits Counseling |
| Appointment - Cancel/Reschedule - Cancer Screening |
| Appointment - Cancel/Reschedule - Diagnostics |
| Appointment - Cancel/Reschedule - Exposure |
| Appointment - Cancel/Reschedule - MHQ |
| Appointment - Cancel/Reschedule - Other |
| Appointment - Cancel/Reschedule - Treatment |
| Appointment - Schedule - AME/IHE |
| Appointment - Schedule - Benefits Counseling |
| Appointment - Schedule – Cancer Screening |
| Appointment - Schedule - Diagnostics |
| Appointment - Schedule - Exposure |
| Appointment - Schedule - MHQ |
| Appointment - Schedule - Other |
| Appointment - Schedule - Treatment |
| Appointment - Cancel/Reschedule - MHQ and Exposure |
| Appointment - Schedule - MHQ and Exposure |
| Benefits - BEAST |
| Benefits - Counseling |
| Benefits - Coverage |
| Billing Information |
| Case Management Assessment |
| Case Management Call Back |
| Case Management Discharge |
| Case Management Intake |
| Case Management Reassessment |
| Case Management Surgical Consultation |
| Certification - Inquiry |
| Claims - Collections Notice |
| Claims - Invoice Received from Provider |
| Claims - Payment Status |
| Communication - Certification Letter |
| Communication - Member Handbook |
| Communication - Received - Portal Communication |
| Communication - Received - Provider Disruption |
| Communication - Welcome letter/Packet |
| Demographic Info - Update |
| Disaster - Proactive Outreach |
| Eligibility |
| Enrollment |
| ERA Request/Status of ERA |
| Fraud |
| HIPAA |
| Homicidal/Suicidal Caller |
| ID Card Request/Replacement |
| Inbound Call - Unable to Determine Call Reason |
| Locate Provider |
| Member Denied Care |
| Network Status |
| Non NPA Call |
| Pharmacy- Access to Meds/Refills |
| Portal - Inquiry/Request |
| Post Acute Discharge |
| Prior Authorizations |
| Program Info |
| Provider Transition |
| Records Request |
| Reimbursement - Travel |
| ROI |
| Social Work Assessment/Consultation |
| Survey - Exposure |
| Survey - MHQ |
| Transfer - In - New |
| Transfer - In - Status of Request |
| Transfer - Out - New |
| Transfer - Out - ROI Status |
| Transfer - Out - Status of Request |
| Treatment Plan Discussion |
| VCF |
| Workers Compensation |
File details come from the government source that posted it. Updated .