Att 02 CSP.pdf

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Source Selection Sensitive Reference FAR 2.101 and 3.104

Contract Surveillance Plan for

Lifetime Support Engineering

1. Purpose

This Contract Surveillance Plan (CSP) is a Government developed and applied document used to ensure systematic Quality Assurance (QA) methods are used in the administration and surveillance of tasking under the Contract. The intent is to ensure the Contractor performs In

Accordance With (IAW) the Statement of Work (SOW) and the Government receives the quality of services called for in the Contract.

The Naval Air Warfare Center Aircraft Division (NAWCAD) Webster Outlying Field (WOLF)

Ship & Air Integrated Warfare (SAIW) Division is tasked by Naval Sea Systems Command

(NAVSEA) Program Executive Office (PEO) ships and PEO Integrated Warfare Systems (IWS) to provide engineering and technical services to support the production, Lifetime Support

Engineering (LSE), and In-Service Engineering (ISE) for Radio Communication System (RCS) and Command, Control, Communications, Computers, Combat Systems, Intelligence, Surveillance, and Reconnaissance (C5ISR) systems aboard U.S. Navy surface combatants and at associated shore sites.

This Contract will have Cost-Plus-Fixed-Fee (CPFF) term Contract Line Item Numbers (CLINs) for labor and cost reimbursable CLINs for Other Direct Costs (ODCs). The Contract will have a five-year ordering period. A properly executed CSP will assist the Government in achieving the objectives of this procurement.

2. Authority

Authority for issuance of this CSP is provided under Contract Section E – Inspection and

Acceptance, which provides for inspections and acceptance of the services, products, and documentation called for in the Contract that will be executed by the Contracting Officer (KO) or a duly authorized representative.

3. Scope

To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan (QCP) and the CSP. The Contractor, and not the Government, is responsible for the QCP, which defines the management and quality control actions necessary to meet the quality standards set forth in the Contract.

The CSP provides Government surveillance oversight of the Contractor’s efforts to assure they are timely, effective, and delivering the results specified in the Contract.

Controlled by: Department of the Navy

Controlled by: NAWCAD WOLF

CUI Category: SSEL

Distribution/Dissemination Control: DL Only (See PMT PID for List)

POC: Rick A. Paskoski, rick.a.paskoski.civ@us.navy.mil, 410-610-3702

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4. Government Resources

The following definitions for Government resources are applicable to this plan:

KO: A person duly appointed with the authority to enter into a contract (Procuring Contracting

Officer (PCO)), or a person with the authority to administer contracts (Administrative

Contracting Officer (ACO)) and make related determinations and findings on behalf of the

Government. The PCO for this Contract is Rick A. Paskoski. The ACO will be designated in the resulting Contract. KOs are designated via a written warrant that sets forth limitations of authority.

Contracting Officer’s Representative (COR): An individual appointed in writing by the PCO to act as their authorized representative to assist in administering the Contract. The COR will be appointed in the resulting Contract. The limitations of authority are contained in the letter of appointment.

Alternate Contracting Officer’s Representative (ACOR): An individual appointed in writing by the PCO to act as their authorized representative, in the absence of the COR, to assist in administering the Contract. The ACOR will be appointed in the resulting Contract. The limitations of authority are contained in a written letter of appointment.

Government Project Lead (GPL): The COR designates individual GPLs to assist in administering specific efforts under the Contract.

5. Responsibilities

The following Government resources will have responsibility for the implementation of this

CSP:

KO: The KO (PCO or ACO) ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the Contract, and safeguards the interests of the United States in the contractual relationship. The KO assures that the Contractor receives impartial, fair, and equitable treatment under the Contract. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

COR: The COR is responsible for technical administration of the Contract and assures proper

Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect the Contract price, terms, or conditions shall be referred to the KO for action.

ACOR: The ACOR assists the COR for technical administration of the Contract and assures proper Government surveillance of the Contractor’s performance. The ACOR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf.

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Any changes that the Contractor deems may affect the Contract price, terms, or conditions shall be referred to the KO for action.

GPL: The GPL is responsible for assisting in administering specific efforts under the Contract.

A GPL cannot, in any manner, alter the scope of the Contract, make commitments, or authorize any changes on the Government’s behalf.

6. Methods of QA Surveillance

a. Contractor Performance Assessment Reporting System (CPARS): The marketplace for this type of effort is competitive. As such, the successful Offeror has a vested interest in the Government generated CPARS under this Contract. Additionally, an evaluation using the

CPARS format will be performed at the end of each ordering period. This evaluation will be one determinant in the award of future contracts or option exercises. The Government will address the quality of product or service, schedule, cost control, business relations, management, utilization of Small Business (SB), and other important areas for this procurement. Some of the monitoring methods to be used will be Government observation, review of reports, customer feedback, and review of Contract Data Requirements Lists

(CDRLs). As this information may affect future source selections throughout the Department of Defense (DoD), as well as the continuation of this tasking, the annual Government assessment will be used appropriately as an additional performance oversight and communication tool within the policies of this CSP.

b. CSP: This document will be used by the COR, ACOR, and GPLs in the technical administration of this Contract. In addition to the below instructions, the form to be used for documentation of QA surveillance is the Surveillance Activity Checklist (SAC).

7. Surveillance

Enclosure (2) sets forth the performance standards, incentives, and surveillance methods for the

Contractor, COR, ACOR, and GPLs while Enclosures (1) and (3) provide the checklist and means for the COR to document the results of the surveillance and will be provided to the KO.

8. Documentation

In addition to providing reports to the KO, the COR will maintain a complete QA file. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the

Government’s performance of the QA function, including the originals of the QA Checklists. All such records will be maintained for the life of the Contract. The COR shall forward these records to the KO at termination or completion of the Contract.

9. Enclosures

Enclosure (1): Surveillance Activity Checklist (SAC)

Enclosure (2): Quarterly Evaluation by Contract Data Requirements List (CDRL)

Enclosure (3): Annual Surveillance Summary

CUI Enclosure (1)

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ENCLOSURE (1): SURVEILLANCE ACTIVITY CHECKLIST (SAC)

Quarterly Surveillance:

The Contracting Officer’s Representative (COR) will perform a quarterly assessment of quality, schedule, cost control, business relations, management, utilization of Small Business (SB), and other areas as applicable utilizing the Contractor Performance

Assessment Reporting System (CPARS) evaluation rating definitions listed in Enclosure (3).

QUARTERLY EVALUATION BY SOW PARAGRAPH

Description Surveillance

Method/Measure Dates

Quality

Assessment

Schedule

Assessment

Cost Control

Assessment

Business

Relations

Assessment

Management

Assessment

Utilization of SB

Assessment

Other

Areas

Assessment

Provide engineering support services for (LSE), and In-Service Engineering

(ISE) for Radio

Communication System

(RCS) and Command, Control, Communications, Computers, Combat

Systems, Intelligence, Surveillance, and

Reconnaissance (C5ISR) systems IAW paragraph

3.3.1

100% Inspection by COR, ACOR, and/or GPLs.

Provide technical support for LSE and ISE for RCS and C5ISR systems IAW paragraph 3.3.2

100% Inspection

Provide logistics support for LSE and ISE for RCS and C5ISR systems IAW paragraph 3.3.3

100% Inspection

CUI Enclosure (2)

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ENCLOSURE (2): QUARTERLY EVALUATION BY CONTRACT DATA REQUIREMENTS LIST (CDRL)

Description Surveillance Method/Measure Dates

Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

Contracting Officer’s Representative

(COR) Management Report for

Technical Direction Letters (TDLs)

– Segregation of Cost and Invoice

Requirements Reporting for TDLs

(CDRL A001)

100% Inspection by COR, ACOR, Status Report – Monthly Technical

Progress Report (CDRL A002)

Certification Data Report –

Organizational Conflict of Interest

(OCI) Mitigation Plan & Non-

Disclosure Agreement (NDA) Status

Certification (CDRL A003)

Technical Information Report –

Period Close-Out Report (CDRL

A004)

Trip/Travel Report (CDRL A005)

Government Property (GP)

Inventory Report – Contractor

Acquired Property (CAP) (CDRL

A006)

Phase-Out Transition Plan (CDRL

A007)

Quality Assurance Program Plan

(QAPP) (CDRL A008)

Inspection and Test Plan –

Inspection System Plan (CDRL

A009)

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Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

Technical Report – Study/Services –

Analysis and Findings Report

(CDRL A010)

Technical and Management Work

Plan – Program Plans for

Implementation of Statement Of

Work (SOW) and Technical

Direction Letters (TDLs) (CDRL

A011)

NAVAIR Operations Security

(OPSEC) Plan (CDRL A012)

Technical Report – Study/Services -

Commercial-Off-The-Shelf (COTS)

– Feasibility Studies of Emerging

Technologies (CDRL A013)

Installation Control Drawings

(CDRL A014)

Product Engineering Design Data and Associated Lists – Procurement

Drawings (CDRL A015)

Hardware Technical Documentation

(CDRL A016)

Shipbuilder CDRL Item Review

Comments and Technical Inputs

(CDRL A017)

Failure Summary and Analysis

Report (CDRL A018)

Maintenance Facilities

Efficiency/Productivity Analysis

Report (CDRL A019)

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Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

Report, Record of Meeting/Minutes

(CDRL A020)

Equipment Installation Instructions –

Work Instructions (CDRL A021)

Configuration Audit Summary

Report and Certification (CDRL

A022)

Readiness Test Report (CDRL

A023)

Test Procedure – Test Plans and/or

Test Procedures (CDRL A024)

Review of Lifetime Support

Engineering (LSE)/In-Service

Engineering (ISE) Documentation

(CDRL A025)

Readiness Deficiencies

Resolution/Response Report (CDRL

A026)

Systems Engineering Management

Plan (SEMP) (CDRL A027)

Training Program Structure

Document – On-the-Job Training

(OJT) Plan (CDRL A028)

Survivability and Shock Trial

Documentation (CDRL A029)

Technical Report – Study/Services –

Material Status Report (CDRL

A030)

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Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

Technical Report – Study/Services –

Long Lead Item Status Report

(CDRL A031)

and Associated Lists – Space

Arrangement Drawings/Equipment

Elevation Drawings (CDRL A032) and Associated Lists – Cable Block

Diagrams (CDRL A033) and Associated Lists – Cable Run

Sheets (CDRL A034)

Funds Status Report – Financial

Progress Report (CDRL A035)

Management Plan – Program

Management Plan (CDRL A036)

Project/Technical Direction Letter

(TDL) Close-Out (CDRL A037)

Management Plan – Contract Master

Staffing/Resource Plan (CDRL

A038)

Integrated Program Management

Data and Analysis Report

(IPMDAR) (CDRL A039)

Technical Report – Study/Services –

Cost Feasibility Report (CDRL

A040)

Contractor’s Risk Management Plan

(CDRL A041)

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Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

Technical Report – Study/Services –

Design Deficiency Report (CDRL

A042)

Ships Maintenance and Material

Management (3-M) Manual –

Planned Maintenance System (PMS)

Documentation (CDRL A043)

Logistics Product Data – Logistics

Management Information (LMI)

Data Products (CDRL A044)

100% Inspection by COR, ACOR, and/or GPLs.

Technical Information Report –

Provisioning Technical

Documentation (PTD) and

Interactive Computer-Aided

Provisioning Systems (ICAPs)

(CDRL A045)

Total Ownership Costs (TOCs)/Total

Ownership Costs Reductions

(TOCRs) (CDRL A046)

Metric Summary:

Current Period

Cumulative

Total Number of Deliverables Submitted:

Total Number of Deliverables Submitted Late:

Total Number of Deliverables Requiring Revision:

Percentage of Deliverables Submitted Late:

Percentage of Deliverables Requiring Revision:

CUI Enclosure (3)

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ENCLOSURE (3): ANNUAL SURVEILLANCE SUMMARY

The Contracting Officer’s Representative (COR) will perform an assessment of overall Contract performance utilizing the Contractor

Performance Assessment Reporting System (CPARS) evaluation rating definitions listed in Enclosure (3) below. This assessment will be completed annually covering the previous 12 months.

Description Surveillance Method/Measure Date Planned Date Completed Summary Rating/Results

Quality of Product or Service Review of Quarterly Ratings

Schedule Review of Quarterly Ratings

Cost Control Review of Quarterly Ratings

Business Relations Review of Quarterly Ratings

Management Review of Quarterly Ratings

Utilization of Small Business

(SB)

Review of Quarterly Ratings

Other Areas Review of Quarterly Ratings

Annual Surveillance Completed By: _______________________

Date Completed: ________________

All Statement of Work (SOW) and Contract Data Requirements List (CDRL) tasks, including sub-tasks, will be assessed focusing on the following.

Quality of product or service: Assess the Contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout all phases of contract execution, the integration of program management specialties, management of interfaces and the management of a totally integrated effort of all program management concerns to meet cost, performance and schedule objectives. Assess how successfully the Contractor meets program quality.

CUI Enclosure (3)

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Schedule: Assess the Contractor’s adherence to the required delivery schedule by assessing the Contractor’s efforts during the assessment period that contribute to or effect the schedule variance. Also address significance of scheduled events (e.g., design reviews), discuss causes, and assess the effectiveness of Contractor corrective actions.

Cost control: Assess the Contractor’s effectiveness in forecasting, managing, and controlling contract cost. Is the Contractor experiencing cost growth or under-run? If so, discuss the causes and contractor-proposed solutions for the cost overruns. For contracts where task or contract sizing is based upon contractor-provided person hour estimates, the relationship of these estimates to ultimate cost should be assessed. In addition, the extent to which the Contractor demonstrates a sense of cost responsibility through the efficient use of resources in each work effort will be assessed.

Business relations: Assess the timeliness, completeness, and quality of problem identification, corrective action plans, proposal submittals, the Contractor’s reasonable and cooperative behavior, effective business relations, and customer satisfaction.

Management: Assess the Contractor’s success with timely award and management of subcontracts. Discuss the extent to which the

Contractor discharges its responsibility for integration and coordination of all activity needed to execute the Contract; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by the Contract; and communicates appropriate information to affected program elements in a timely manner. Assess the Contractor’s risk mitigation plans.

Utilization of Small Business (SB): The Request for Proposal (RFP) and FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the SB Subcontracting Program. Assess whether the Contractor provided maximum practicable opportunity for SB (including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small-Disadvantaged Businesses

(SDBs) (which also includes ANCs and Indian Tribes), Women-Owned SBs (WOSBs), HUBZone, Veteran-Owned SBs (VOSBs), Service-Disabled Veteran Owned SBs (SDVOSBs), and ANCs and Indian Tribes that are not SDBs or SBs to participate in contract performance consistent with efficient performance of the Contract. Evaluation will focus on the metrics of actual SB utilization as compared to the Contract required targets and the Contractor’s submitted SB plan.

Other areas: Assess additional evaluation areas unique to the Contract or that cannot be captured elsewhere.

CUI Enclosure (3)

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The evaluation ratings are as follows:

Exceptional Performance: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Very Good Performance: Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Satisfactory Performance: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Marginal Performance: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The

Contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance: Performance does not meet most contractual requirements and recovery is not likely in a timely manner.

The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.