Appendix_A_-_Statement_of_Work.pdf

This Statement of Work document pertains to the City of St. Petersburg, Florida's Enterprise Resource Planning Software Modernization project, which seeks to replace its current Oracle E-Business Suite system with a fully SaaS cloud-based solution. The City requires an integrated, modular system encompassing Finance, Procurement, Human Capital, Budgeting, and Planning modules, with vendors responsible for providing all modules directly or facilitating third-party integrations. Implementation services must include project management, system design, hardware provisioning, interface development, systems integration, data migration, testing, implementation, training, and maintenance. A dedicated project manager must be assigned for the project duration and be present onsite at least quarterly for two-day reviews, as well as for module kickoff and go-live events. The pre-proposal meeting is scheduled for January 6, 2026, at 10:00 am via Microsoft Teams, with written questions due by January 20, 2026, at 12:00 pm. Proposal submissions are due electronically by February 17, 2026, at 3:00 pm through the City's online procurement portal, with an anticipated award recommendation to City Council on September 17, 2026.

Evaluation will be weighted across 11 criteria totaling 100 points, including project understanding (10%), organizational capacity (15%), RFP compliance (20%), management plan (16%), implementation cost (11%), annual support cost (7%), financial stability (10%), base agreement acceptance (5%), and set-asides for Small Business Enterprise (2%), Minority Business Enterprise (2%), and Women Business Enterprise (2%). Vendors must meet seven minimum qualifications, including successful implementation of the proposed solution for multiple comparable state and local government agencies within the last three years, completion of at least five Oracle EBS data migrations, and certification as an implementation partner of the proposed software vendor. The City's current environment consists of 3,201 full-time employees, 603 contingent workers, and 2,727 retirees, with approximately 3.4 terabytes of data requiring migration. Current third-party integrations include OpenGov, B2G, GovMax, Neighborly, and Kronos, which must be considered during implementation planning.