Appendix_A_-_Statement_of_Work.pdf

This Statement of Work document outlines the implementation requirements for the City of St. Petersburg's Enterprise Resource Planning Software Modernization project to replace its current Oracle E-Business Suite system with a fully SaaS cloud-based solution. The project scope encompasses the delivery of integrated, modular functionality across Finance, Procurement, Human Capital, Budgeting, and Planning modules, with vendors required to provide all modules directly or facilitate third-party integrations. The solicitation requires comprehensive implementation services including project management, system design, hardware provisioning, interface development, systems integration, data migration, testing, implementation, training, and ongoing maintenance. A dedicated project manager must be assigned for the duration of the project with mandatory quarterly two-day onsite reviews and attendance at module kickoff and go-live events. The pre-proposal meeting is scheduled for January 6, 2026, at 10:00 am via Microsoft Teams, with written questions due by January 20, 2026, at 12:00 pm. Proposal submissions are due electronically by February 17, 2026, at 3:00 pm through the City's online procurement portal, with an anticipated award recommendation to City Council on September 17, 2026.

The evaluation criteria are weighted across 11 categories totaling 100 points, including project understanding (10%), organizational capacity (15%), RFP compliance (20%), management plan (16%), implementation cost (11%), annual support cost (7%), financial stability (10%), and base agreement acceptance (5%). Set-aside points are allocated for Small Business Enterprise (2%), Minority Business Enterprise (2%), and Women Business Enterprise (2%), providing opportunities for diverse vendors. Vendors must meet seven minimum qualifications, including successful implementation of the proposed solution for multiple comparable state and local government agencies within the last three years, completion of at least five Oracle EBS data migrations, and certification as an implementation partner of the proposed software vendor. The City's current environment includes 3,201 full-time employees, 603 contingent workers, and 2,727 retirees, with approximately 3.4 terabytes of data requiring migration. Existing third-party integrations include OpenGov, B2G, GovMax, Neighborly, and Kronos, which must be considered during the implementation process.