Annex A-Overarching PWS - 10 June 22.pdf

Annex A—Overarching Performance Work Statement (PWS)

Base Operations and Maintenance Contract

Fort Wainwright Fairbanks Alaska

26 May 2022

Table of Contents

1.0 INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

1.9 Utility Location

1.10 Excavation Permits…

2.0 REQUIREMENTS

2.1 Description of Services…

2.2 General Information

2.3 Emergency Services

2.4 Contract Administration and Management

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)

2.7 Preventive Maintenance Orders (PMOs)

2.8 Operations Work Orders (OWOs)

2.9 Project Work Orders (PWOs)

2.10 Warranty Program

2.11 Technical Document Library Operation

2.12 Maintain As-Builts…

2.13 Historic Property or Archeological Site

2.14 Security…

2.15 Security Training

2.16 Safety

2.17 Training, Physical Requirements, or other Expertise Required

2.18 Environmental Requirements

2.19 Contingency Plans…

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 Quality Assurance

3.2 Quality Control Plan

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS

5.0 COMMON LEVELS OF SUPPORT (CLS)

6.0 DELIVERABLES - PROVIDED AS ATTACHMENT X

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms…

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE) Index

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.6 U.S. Department of Labor Wage Determination (DOL WD)

7.7 Service Contract Reporting (SCR)

7.8 SCR Reporting Labor Hours

1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison Fort Wainwright, Fairbanks Alaska. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background.

Fort Wainwright is located in Alaska, North Star Borough in the city of Fairbanks and consists of approximately 13,423 acres and 628 buildings. The population base consists of approximately 10,000 military, Government civilian, and Contractor personnel, as well as 9734 resident family members. Fort Wainwright was established in 1939 as U.S. Army Air Corps Ladd Field. It was transferred to the Air Force in 1947 as Ladd Air Force Base before finally becoming the Army's Fort Wainwright in 1961. It was named for General Jonathan Wainwright who led U.S. forces in the Philippines in World War II. TE 41 provides more information on below geographical locations

Today, Fort Wainwright serves as Joint Force Land Component Command which supports Joint Task Force Alaska. It also provides housing for two tenants of the U.S. Army Alaska (USARAK), also known as America's Arctic Warriors, which include the 1st Stryker Brigade Combat Team and the Northern Warfare Training Center.

The Donnelly Training Area (DTA) is located 107 miles southeast of Fairbanks and west of Fort Greely. It is bordered on the south by the Alaska Range and on the north, east, and west by open land. The southern and western edges of the DTA are characterized by steep uplands and alpine environments bisected by deep streambeds and wetter lowland and riverine environments. The northern boundary is characterized by open lowland forests and wetlands.

The DTA has 674,128 acres within the installation boundary. There are 655,191 acres available for training, including 141,559 acres of contiguous duded impact area. The DTA has eight light maneuver training areas encompassing 567,734 acres and seven heavy maneuver training areas within 87,457 acres. Duded and non-duded impact areas are located in the central portion of the DTA. These areas are active live fire ranges and are not suitable for maneuver training or other use.

DTA is mostly sunny and windy in the summer and split between clear and overcast days in the winter. Despite the averages, the temperature extremes in this area contribute to wide variations in snowfall and precipitation year over year.

The Black Rapids Training Site (BRTS) has 3,807 acres within installation boundary, and is located 30 miles south of Delta Junction, next to the Delta River. The BRTS is to the east of Fort Greely and the Donnelly Training Area. Mixture of private and public lands surrounds this training area is surrounded by a The BRTS is self-sufficient, with a water filtration system in place and power that runs from onsite generators.

The Yukon Training Area (YTA) is part of the larger Fort Wainwright complex. The YTA borders Eielson Air Force Base to the north and east and is surrounded on three sides by private land and recreational/conservation land is located to the northeast. The YTA is located approximately 15 miles southeast of the main Fort Wainwright area and consists of 266,891 acres within the installation boundaries. Eight light maneuver training areas are contained within 257,281 acres; more than 25,000 acres of duded impact areas.

The YTA is the most developed of the three major training areas. Many of the operational sites are accessible during moderate weather conditions via hard-surfaced or unimproved roads.

During winter months, some roads may become impassable.

The Manchu Range and Impact Area is a basic weapons marksmanship range. The facility is a nonstandard multiuse facility used to train small arms weapons systems. The site has electricity and an impact area of approximately 35.5 acres. Facilities at the range include a range support building and a latrine.

The Digital Multipurpose Training Range (DMPTR) is a range designed to satisfy the training and qualification requirements of various Army units. Electrical power and fiber optic connections are pre-set at the site. The facility has an after action review (AAR) building, a small range operations center, a vehicle instrumentation building, an ammunition breakdown point, latrines, and range tower that includes heat and lights.

YTA features an elevation change of over 3,000 vertical feet, which encompasses a microclimate of its own, leading to wide variances in temperature and precipitation. This may cause snowfall in the upper elevations and none at the lower elevations, or vice versa. Although temperatures may average only -20 F during the coldest months, with the wind that commonly occurs in this area, temperatures may plummet to -60 F, especially with calculated chill factor.

Cold weather and emergency gear should be in possession at all times during the winter season.

Seward Military Resort (SMR) has long military history. Among others, SMR was the original site of Fort Raymond during World War II (established in 1940). For a brief time, over 3,200 soldiers from various units of Infantry, Quarter Master, Military Police, Medical Corps and Engineer regiments called Fort Raymond home. In 1944, Fort Raymond was deactivated, and converted into a military recreation area. The original Quonset huts remained as part of the

Seward Army Recreation Camp and were rented by guests until the construction of the new resort in 1996.

1.2 Objectives.

The Contractor shall provide all resources, management, supervision, materials, labor and equipment, except that specified herein as Government-Furnished, necessary to perform PW Services outlined in this Contract. These services will be provided for Fort Wainwright (FWA), Donnelly Training Area (DTA), Yukon Training Area (YTA), Black Rapids Training Area (BTA) and Seward Military Resort (SMR) and shall be provided in accordance with (IAW) the terms, conditions, standards and specifications of this Contract. The Government may, at any time during the duration of this Contract, increase or decrease the number of occurrences of any tasks that are within the scope of this Contract based on regulatory changes, budgetary fluctuations, customer required changes under an Interagency Service Support Agreement (ISA), or changes in military mission that impact facilities and infrastructure. The FWA, DTA, YTA, BTA and SMR functional proponent for the services contained in this Contract is the Director of PW or his appointed representative. The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent of this approach is to establish that are performance-based work requirements that are centered on results. It also induces contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions.

Fort Wainwright the average annual rainfall is 12 inches; with the wettest months being June - August. The average annual snowfall is 61 inches, with snowfall expected during the period of October - April. Despite the averages, the temperature extremes in this area contribute to wide variations in snowfall and precipitation year over year. The average frost-free period (growing season) during the year is about 100 days. The first killing frost occurs around September and the last killing frost generally occurs in May. The annual maximum and minimum temperatures are approximately plus 90 degrees Fahrenheit and minus 50 degrees Fahrenheit, respectively.

Monthly normal temperatures range from a low of minus 20 degrees in the month of February to a high of plus 75 degrees in the month of July. Summer temperatures often reach 75 to 80 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fort Wainwright Fire Department point-of-contact (POC), prior to maintenance and repair activities that will impact the function of the systems, special problems or circumstances. Those activities may require Fort Wainwright Fire Department inspection. The Fire Department will reset alarm systems to operational status. The contractor POC is building 3025 Emergency Dispatch at 907-353-7535.

1.5 Traffic Flow.

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while conducting maintenance and repair activities. The Contractor shall notify the Contracting Officer (KO) and the designated Government representative (such as a Contracting Officer’s Representative (COR), in writing, a minimum of 3 business days in advance of any scheduled closure of streets.

Emergency road closures shall be coordinated with the either the Provost Marshall or the appropriate Directorate of Emergency Services (DES) IAW local installation operating procedures in conjunction with the KO or designated Government representative/COR, and will have to be presented in public information sessions on a monthly basis.

1.6 Drainage.

Maintenance work performed under this contract shall not impede drainage.

1.7 Restoration of Landscape Damage.

The contractor shall restore landscape features, including trees, and irrigation systems damaged by the Contractor’s operations to the original state at no additional cost to the Government.

1.8 Dust Suppression.

T he Contractor shall perform dust suppression when necessary during maintenance and repair activities or as directed by the KO represented designated Government representative/COR.

The contractor will report this information on a monthly basis or as requested by the Government (i.e., the number of water truckloads and gallons of water used for dust suppression, etc.).

1.9 Utility Location.

The Contractor shall locate and stake out underground utility pipes/cables prior to digging operations required by any contract on Fort Wainwright property. The Contractor shall be responsible for having the proper equipment to locate all underground utilities. Mechanical digging shall not permitted within ten (10) feet of identified underground utilities.

1.9.1 The Contractor shall locate all utilities with the exception of telephone lines, cable television (TV) and natural gas lines in excess of 30 PSI. The Contractor shall coordinate with Fort Wainwright Network Enterprise Center (NEC) personnel and the commercial cable company to request location of Fort Wainwrights’ communication lines. Any drawing or prints shall be provided to the communication personnel to assist in area identification. The contractor shall contact KO/COR and the gas line provider should the excavation location be in the vicinity of gas lines above 30 pounds per square inch (PSI).

1.9.2 A routine site clearance shall be completed within five (5) business days from the date of the Government request or as required by priority DMOs or Emergency Project Work Orders (PWOs). No excavation shall occur until the site clearance procedure has been completed. In emergency situations the site clearance requirements may be waived by the KO or designated Government representative/COR. The Contractor shall use the uniform marking code, red (electric), yellow (gas), orange (communications/CATV), blue (water), green (sewer), purple (reclaimed water), pink (temporary survey), and white (proposed excavation). The Contractor shall repair all damage to utilities as a result of an unacceptable utility location marking at no cost to the Government. Any utility location surface marking further than 18 inches from the physical perimeter of the utility being located shall be considered unacceptable.

1.10 Excavation Permits (Clearance Request (ERC) Permits, i.e. “Dig Permits”).

All “excavation permits” shall be initiated in writing and processed through the local installation operating procedures. The Government requires up to five (5) business days to review and approve excavation permits and provide this approval to the Contractor so the permit can be finalized and returned to the requestor. The Contractor shall keep record of every permit, assign a unique number, provide locator and marking service, coordinate marking with the communications Contractor, etc. and provide status to the Government. The Contractor shall notify the requestor within 24 hours of receiving a processed excavation permit package.

1.10.1 The Contractor shall implement the use of an excavation clearance form approved by the KO or designated Government representative/COR. The clearance form should note all utilities (electrical, natural gas, sanitary sewer, storm sewer, steam, chilled water and water);

and shall have a comment area for noting other requests for utility locates such as telephone, cable TV, high-pressure gas lines, and fiber optics. The form shall also include the NEC response and Doyon Utilities locate number as applicable. The designated Contractor representative shall sign the clearance form when all utility locates have been completed. A copy of the clearance form shall be returned to the KO or designated Government representative/COR; a copy will be given to the excavation contractor and kept on the excavation site at all times and a copy of the excavation clearance form shall be filed and available for inspection by the Government.

2.0 Requirements

2.1 Description of Services. See Section 5.0 for the specific Common Level of Support

(CLS).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out).

The Contractor shall prepare and submit (within ten (10) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor; to include IT/Network accounts and access with the appropriate Government organizations. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.2.2 Phase-out.

During the 30 business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

The work to be performed under this requirement will be performed throughout the entire area occupied by Fort Wainwright and at any pertinent locations in and around Fort Wainwright. A map of Fort Wainwright is located at Technical Exhibit TE 02 including Black Rapids and Seward areas.

2.2.3.2 Hours of Operation.

The Contractor shall conduct business, between the hours of 0730 to 1630, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

A Directorate of Public Works (DPW) Work Reception (WR) will be operated 24 hours a day, 7 days a week and be capable of response to DMOs and/or customer requests outside of standard working hours.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor may be called upon to deliver a wide variety of services to the installation through an emergency DMO/PWO in support of emergency response. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the KO, however emergency response requirements will take precedence over normal DMO/PWO activities.

2.2.3.6 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below.

Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C.

6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day

2.2.3.7 Travel/Temporary Duty. N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet monthly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business days after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes.

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO at the start of the contract. Contractor shall include in their proposal description of the relevant experience and education of the contractor’s proposed key positions in performing work that is similar in nature, scope, magnitude, and difficulty to that required by this effort. Contractor summary shall include, at a minimum, the following information:

- Position/Title

- Years of Required Minimum Relevant Work Experience (management, supervision, technical)

- Minimum Certifications.

Contractor in the proposal shall include staffing matrix as per TE 6.

These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.3.1 Project Manager (Facilities).

The Contractor shall designate a full time PM on site during normal duty hours. The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence. The PM of Facilities may not be the same PM as Grounds Maintenance/Snow Removal.

2.4.3.2 Project Manager (Grounds Maintenance / Snow Removal).

The Contractor shall designate a full time PM on site during normal duty hours. The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence. The PM as Grounds Maintenance/Snow Removal may not be the same as the PM of Facilities

2.4.3.3 Business Manager.

The Contractor shall provide a Business Manager who is responsible for the performance of the work. The Business Manager oversees office personnel, is responsible for accounting and maintenance systems, and shipping and receiving departments. The Business Manager shall have a baccalaureate degree (preferably in accounting or business administration) from an accredited College or University and five (5) years of relevant experience.

2.4.3.4 Safety Manager.

The Contractor shall provide a Safety Manager who is responsible for the safety of the workplace. The Contractor shall designate a full time safety manager on site during normal duty hours. The safety manager will be responsible for overseeing the safety on the worksite, enforcing compliance with regulations, and reviewing health and safety guidelines to minimize injuries. The safety manager shall have a baccalaureate degree from an accredited College or University, at least five (5) years of relevant experience, and shall possess an OSHA 30 hour training certificate. Certification as a certified safety manager is preferred.

2.4.3.5 Operations and Maintenance Superintendents (O&M Superintendent) The Contractor shall designate two Operations and Maintenance Superintendents who shall be responsible for the daily operations of the Contract. One O&M Superintendent shall be responsible for Fort Wainwright and the Yukon Training Area, and the other Superintendent will be responsible for Donnelly Training Area and Black Rapids. The O&M Superintendents shall be on site during normal duty hours. The O&M Superintendents shall possess at least two (2) years of experience in managing facilities maintenance or construction supervision. The O&M Superintendent may also serve as the alternate to the PM.

2.4.3.6 Quality Control Manager (QCM)

The Contractor shall designate a full time QCM on site during normal duty hours. As a minimum, the QCM shall possess work experience in process control, quality data analysis, quality auditing, statistical sampling, and subcontractor quality control. The QCM shall have at least five (5) years of relevant experience, and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan. Certification as a quality control manager is preferred.

2.4.3.7 Quality Control Inspectors (QCI)

The Contractor shall designate QCI personnel sufficient to monitor Contract work to assure compliance with Government requirements. QCIs shall have two (2) years of documented experience in quality control of construction and/or maintenance of building equipment.

2.4.3.8 General Fund Enterprise Business System (GFEBS) Plant Maintenance Coordinator.

The Contractor shall designate a GFEBS Plant Maintenance Coordinator who shall have the experience necessary to successfully utilize GFEBS on a military installation. The name of the GFEBS PM Coordinator shall be provided by the Contractor to the KO or designated Government representative/COR. The GFEBS PM Coordinator shall be available between 0730-1630 hours, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The GFEBS PM Coordinator shall have the following roles in GFEBS:

• A76 DPW Contractor GR Processor

• A76 DPW Contractor Physical Inventory Maintainer

• A76 DPW Contractor PM Material Requirement Planning Maintainer

• A76 DPW Contractor PM Order Approver

• A76 DPW Contractor PM Order Maintainer

• A76 DPW Contractor PM Reporter

2.4.3.8.1 GFEBS Certification.

The Contractor designated GFEBS Plant Maintenance Coordinator Lead shall possess a working knowledge of GFEBS and shall complete GFEBS training modules provided by the Government within 30 business days of contract award date. They shall provide certificates of completion for all roles required to perform the requirements of the position upon Government request. The Contractor/GFEBS PM Coordinator shall be responsible for GFEBS data entry and reporting. The GFEBS Plant Maintenance Coordinator shall have, at a minimum, one (1) year of GFEBS experience, specifically dealing with Property, Plant, and Equipment (PPE), business intelligence, and projects.

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.4.4.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable National Agency Check (NAC).

2.4.4.3 Qualification Standards.

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.4 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified with name displayed on each of the contractor’s vehicles and trailers. Identification shall be in a manner and size that is clearly visible. All vehicles and trailers shall display a valid state license plate and meet current local and state vehicle registration requirements.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct. The Contractor shall provide to the KO a copy of any Collective Bargaining Agreement (CBA) applicable to the employees performing under this contract NLT 10 days after the agreement becomes effective to include any changes to or extensions to the CBA. The Contractor shall notify to the KO of any new negotiations, ten (10) days prior to date of negotiations. All negotiations and CBA shall be IAW 29 CFG 4.1b, Reg. 29 CFR 4.173, FAR 52.222-43 and the Service Contract Labor Standards.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Manual Operations.

The Contractor shall establish a contingency plan for manual operation in the event that power or other utilities prevent the computer processing of the DMO and PMO related work documentation. The plan shall be delivered to the KO within 15 business days after contract award date. Provision should also be made for providing work related data to the DPW WR to update data into the Government system (GFEBS) on a delayed basis in case the network or system is down. The contingency plan shall include coordination with DPW WR and its operations.

2.4.7 Interactive Customer Evaluation (ICE).

The Contractor shall obtain access to the ICE system, shall respond to all ICE comments addressed to contractor, shall provide replies to initiators of ICE comments and shall provide updates in the ICE reporting system within 72-hours of receipt of comment. The Contractor shall provide quarterly ICE data and reports, or as requested by the Government.

2.5 Work Management.

Applicable to all CLS’. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW WR and their operations. Work requirements and timelines shall include coordination with the DPW WR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be performed.

2.5.2 Work Clearance (Excavation Clearance Request (ERC) Permits, i.e. “Dig Permits”).

For work involving digging/excavation operations, the Contractor shall implement the use of an excavation clearance form approved by the KO/COR. The clearance form should note all utilities (electrical, natural gas, sanitary sewer, storm sewer, steam, chilled water and water) and shall have a comment area for noting other requests for utility locates such as telephone, cable TV, high-pressure gas lines, and fiber optics. The form shall also include the NEC response and the Doyon Utilities locate number as applicable. The designated Contractor representative shall sign the clearance form when all utility locates have been completed. A copy of the clearance form shall be returned to the KO/COR; a copy will be given to the excavation contractor and kept on the excavation site at all times and a copy of the excavation clearance form shall be filed and available for inspection by the Government.

2.5.3 Work Status.

The status of all assigned work shall be available to the designated Government representative/COR within one (1) hour of Contractor receipt of request during normal working hours, and 24 hours at all other times. For emergency DMOs, the Contractor shall respond within 60 minutes to any inquiries from the KO, COR, Quality Assurance Representatives (QAR), and DPW management.

2.5.4 General Fund Enterprise Business System (GFEBS).

GFEBS is the web-based asset and accounting system for the Government. The Government will use GFEBS as a production scheduling and monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA). NOTE: the Primary GFEBS input will be accomplished through a DPW WR.

2.5.4.1 The Contractor shall document, manage, control all work performed under this contract, create work requests, and enter work documentation into the GFEBS. The Contractor shall record, manage, and report all work performed under this Contract.

2.5.4.2 As a means to document all work performed, the Contractor shall ensure that each Contractor employee, who works on DMOs, PMOs, PWOs or Operational Work Orders (OWOs) records applicable labor, equipment and material cost. The Contractor shall be responsible for entering all data from these forms into the GFEBS. Work performed by employees that are not specifically in support of task detailed in the statement of work will be tracked as non-productive time to allow for continuity of historical workload data. Non-productive time would include but not limited to: shop time, toolbox time, shop cleanup, contractor specific training, contractor special events and employee leave time.

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair to be accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade standards, customs and practices, as well as manufacturer's recommendations and standards. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials).

Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes and IAF of guidance in Annex E.

2.5.6.1 The Contractor shall comply with Executive Order 13834, Planning for Federal Sustainability in the next Decade, for diversion of construction and demolition (C&D) materials and debris from landfills.

2.5.7 Environmental Requirements.

The Contractor shall meet all requirements of the DPW Environmental (ENV) identified in TE 66.

2.5.7.1 Particulate Matter.

The Contractor shall use water, or suitable oil or chemicals approved by DPW-ENV, to control dust in the demolition of structures, work operations, work performed on a road, street, or parking area, in the clearing of land.

2.5.7.2 Construction (Storm Water) permits.

When the Contractor activities result in soil disturbance, the Contractor shall meet the requirements of the Alaska Environmental Protection Agency and all Federal and State laws.

2.5.7.3 Utility Clearances.

The Contractor shall mark utilities as described in Section 10.0 of Annex H Facilities Maintenance (CLS 420). Contractor is responsible for marking Primary utilities for those areas where the contractor operates primary utilities, and Secondary utilities throughout Fort Wainwright. Contractor shall mark utilities within 48 hours of the request.

2.5.7.4 As-Built Drawings.

The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the KO or designated Government representative/COR.

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure that all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program. N/A

2.5.7.7 Actions and Delivery.

The Contractor shall receive and use reusable pallets. The Contractor shall dispose of any scrap metal, pallets, and lumber.

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.

2.5.7.9 New Components.

New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation. New components for Historic Buildings are required to be reviewed and approved by DPW Environmental Division. Buildings identified in TE 40 of this PWS, Historic Real Property Inventory as a historic building or structure will have all work comply with the National Historic Preservation Act, Section 106 (http://www.achp.gov/work106.html) and the Secretary of Interior Standards of Treatment of Historic Properties (https://www.nps.gov/tps/standards.htm).

2.5.7.10 Energy Conservation Standards.

The Contractor shall provide material and equipment (such as lamps) which meet the requirements of the energy conservation program IAW TE 87. Electrical equipment and fixtures http://www.achp.gov/work106.html https://www.nps.gov/tps/standards.htm shall be high efficiency Energy Star rated equipment.

2.6 Demand Maintenance Orders (DMOs).

2.6.1 Directorate of Public Work ( DPW) Work Reception (WR).

The Contractor shall receive notification of work from the DPW Work Reception (WR). The Contractor is authorized to execute DMOs that do not exceed 32 work hours in labor. The work control team shall have at least one (1) year of experience entering demand maintenance orders into GFEBS, charging time on the orders, and running/analyzing maintenance order reports. Work control team shall consist of admin/supply category positions.

2.6.2 DMO Call Receipt and Entry.

The DPW COR assigns all DMO priorities and enters the DMO into GFEBS. All DMOs shall be executed by the Contractor within the following priorities and their associated timelines:

• DMOs are classified as Emergency (Priority 1) when immediate action is required to eliminate life threatening or serious injury hazards to personnel. These DMOs are responded to as soon as possible and no later than one (1) hour after the request.

Emergency/Critical DMOs are completed within 24 hours of request, unless the urgency of the work has been reduced to a Priority 2 or 3.

• Priority 2 (Urgent) The Contractor shall respond to Priority 2 DMOs within 2 hours of receipt. The contractor shall complete these DMOs within seven (7) business days from receipt, unless reduced to a Priority 3. Priority 2 DMOs’ are to correct conditions that could become an emergency, which shall seriously affect morale or that has urgent or Command emphasis due to impact or mission requirements.

• Priority 3 (Routine) The contractor shall respond to Priority 3 DMOs within 2 business days. The contractor shall complete these DMOs within 30 calendar days of receipt.

2.6.3 Completed Work.

The Contractor, certifying the work was satisfactorily performed, shall identify within GFEBS (using GFEBS T-CODE CJ13) the total on-site labor hours the technician worked and the fully burdened rate based on shop (e.g.-carpentry, electrical, plumbing, etc.), and the total materials/parts costs. Within seven (7) days of DMO compltion, the Government shall technically complete (TECO) the DMO to close out the order.

2.6.4 Materials.

The Contractor shall be responsible for procurement of all materials required for DMO repair work. All materials will be invoiced under the material CLINs and shall not be included in the cost of the DMO. Materials will be reimbursed only at the cost to the vendor with no profit or G&A added. The contractor may choose to purchase materials in bulk; Contractor shall submit a bulk material log IAW TE 84 or COR approved equivalent at least monthly with invoice submission.

2.7 Preventive Maintenance Orders (PMOs).

The Contractor shall perform Preventative Maintenance IAW TE54. The contractor complete PM as scheduled with minimal interruption affecting the users. In addition to performing routine maintenance, the Contractor shall repair minor defects discovered during the course of the PMO. A minor defect is defined as a PM related defect that can be repaired in an hour or less.