Attachment_1_Appendix_1_-_Glossary.docx

APPENDIX NO. 1

GLOSSARY

Definitions. As used throughout this document, the following terms will have the meaning set forth below.

Acceptable Quality Level (AQL). The expected level of performance. The Government shall reject performance that does not meet the AQL. The AQL for routine work each quarter is 90%. The AQL for all Additional Work (funded via Time and Material) is 100%. If the Contractor’s unacceptable performance exceeds 10%, the Government will take appropriate deduction from the monthly payment in that functional area (See Performance Requirement Summary for each functional area and deduction schedule). The designation of an AQL, however, does not imply, nor should it be interpreted to mean, that the Government expects the Contractor to attempt to meet all standards at all times.

Administrative Contracting Officer (ACO). A government employee with authority to enter into and administer contracts and enter into contracts, make determination and finding with respect thereto, or with any part of such authority.

Alteration. The work required to adjust/modify interior arrangements, location, or other physical characteristics of an existing real property facility so that it may be more effectively adapted to or utilized for its designated purpose. Additions, expansions, and extensions are not included in alteration.

Biosecurity. The procedures (including maintenance), equipment and facilities that prevent intentional or unintentional escape of infectious agents from the Location or introduction of a pathogen from outside to animals housed or plants maintained in the Location.

Biosafety. Procedures (including maintenance, equipment), and facilities that prevent intentional and unintentional infection of employees by agents used in research laboratories at the Location.

Conduct of Contractor Employees. Each employee is expected to adhere to standards of competency, conduct, appearance, and integrity that reflect credit to the employee, the Contractor, and the Government. The Contractor is responsible for disciplinary action with respect to their employees as necessary.

Construction. The erection, installation, or assembly of a new facility; the addition, expansion, extension, alteration, conversion, or replacement of an existing facility: or the relocation of a facility from one installation to another. This includes equipment installation as part of facilities, related site preparation, excavating filling and landscaping or other land improvement, or upgrading of an existing, single, real property facility.

Contract Discrepancy Report. A written documentation of Contractor non-conformance or lack of performance for contracted work. This document will reflect the time the contractor was notified of unacceptable performance. If the contract fails to meet the Correction Time, this report will reflect the deduction to be taken on the contractors invoice.

Contract . Refers to both the Prime Contractor and all Subcontractors. The Prime Contractor shall be responsible for ensuring that its Subcontractors comply with the provisions of the contract.

Contractor Furnished Property (CFP). All property and supplies other than Government Furnished Property (GFP), required by the Contractor to perform the specified services of this contract.

Contracting Officer (CO). A government employee with the authority to enter into and administer contracts and make determinations and findings with respect thereto, or with any part of such authority.

Critical Equipment and Facilities. Equipment and facilities that must operate continuously to support critical missions. Failure of the equipment or facilities in meeting the design requirements may affect the Government mission capabilities; the health and welfare of Government personnel; or damage Government equipment, property, or research programs. Emergency or urgent service calls are often required to restore the critical equipment to optimum operating condition and to provide the output required.

Davis-Bacon Work. The Government will make determinations as to the applicability of the Davis-Bacon Act to specific work. Davis-Bacon work exceeds $2,000 (labor, material and overhead) for construction, alterations or repair (including painting and decorating) of all buildings or facilities. All work of this type will be subject to the provisions of the Davis-Bacon wage determination. The Contractor shall be responsible for ensuring that the minimum wages specified in the wage determination is paid to the employee working on this type of work.

Emergency Request. A request for the correction of failure or deficiencies which constitute an immediate danger or are a health hazard to persons or which threaten damage to property or research projects. Some example are gas leaks, unacceptable temperatures during work hours, electrical malfunctions endangering life or property, running water that can damage property, plugged drains, stopped-up commodes where only one commode is available, sewage backup, and storm damage with broken windows.

Emergency Work. Emergency work shall be any unforeseen circumstance or combination of circumstance resulting in failure of electrical power or problem with any facility covered by this contract and requiring immediate action. An emergency may be declared by the Administrative Contracting Officer or designated government official at any time, day or night.

Government Furnished Equipment (GFE). All government facilities, equipment/property, and supplies provided to the Contractor to be used and/or expended by the Contractor carrying out responsibilities set forth in this contract (See Appendix 8). Ownership of GFE remains that of the Government at all times (unless and until consumed or expended in the normal course of business) and all GFE must be returned or accounted for upon completion of the contract terms as set forth in this contract.

Hazardous Waste. Materials that are toxic, poisonous, corrosive, irritating, sensitizing, radioactive, biologically infectious, explosive, or flammable and present a potential hazard to human health or environment. Special handling procedures and disposal facilities are required for their disposal in compliance with federal, state and local regulations.

Industry Standards. Practices, procedures, or standards that are common or of an acceptable measure of quality within an industry or trade; and which may or may not be defined in writing. May also be referred to as “standard commercial procedures” or “standard industry procedures.”

Intentional or Negligent Defective Performance. Performance, which is rendered by the Contractor under circumstances where the Contractor knows or should have known that its action or inaction would result in defective performance. The Government notwithstanding may reject performance, which is determined by the Government to be intentional or negligent performance, that it does not meet the AQL. The Contractor must re-perform all intentional or negligent defective work.

Maintenance. Includes preventive maintenance, remedial/corrective maintenance and scheduled maintenance. The recurring day-to-day, periodic, scheduled, or unscheduled work required to maintain, preserve or restore a piece of equipment, a system, or a real property facility to such condition that it may be effectively utilized for its designated purpose.

Maintenance Service Work. Maintenance Service Work is all work which does not involve construction, alterations or repair as defined by the Davis–Bacon Act and which is subject to the provisions of the Service Contract Act and the prevailing maintenance service wage rates in Albany, California.

Manufacturers’ Recommendation and Standards. Procedure recommended by the manufacturer, which provides the most effective maintenance or best use, which shall preserve warranty rights, if available.

Non-process Equipment. Non-scientific equipment used throughout the Albany Research Location laboratories, support areas, and administrative areas. This category includes, but is not limited to, facility support equipment and machinery (such as refrigerators, freezers [conventional and low temperature], dishwashers, fume hoods, ice makers, incubators, ovens, water stills, water purification systems, and walk-in coolers), shop machinery and equipment, and plant machinery and equipment.

Operational Operational Support. The providing of all services other than maintenance and craft shop services in accordance with applicable statutes, regulations, and standards as are herein prescribed; and in such a manner that programs are allowed to function at optimum levels. For example, operating the utility plants.

Operator Checks and Services. Routine inspections of services to facilities and equipment performed by the operator as a standard part of the operation of the plant or equipment; while similar to preventive maintenance, it is not included in the definition of preventive maintenance. Operator checks and services are documented in the normal daily log and records maintained by the operating personnel in the performance of their duties.

Performance Period. The period immediately following the phase-in period, during which the contractor shall have full responsibility for carrying out all of the technical requirements of this Performance Work Statement.

Performance Requirements Summary. Identifies key performance indicators and acceptable quality levels (AQL) of the service to be performed under this contract, and which will be evaluated by the Government on a regular basis to assure that contract performance is quantifiable and deductions from monies paid to the Contractor for defective performance that is not rectified within the stated minimum correction time.

Phase-in Period. A period prior to actual start date where the Contractor shall Coordinate and maintain all aspects required performing the effort and carrying out the responsibilities and requirements of the Performance Work Statement.

Physical Security. Those actions taken to preserve property from loss or damage.

Preventive Maintenance. Scheduled checks and services including, but not limited to adjustments, cleaning, calibration, inspection, and equipment servicing of buildings and installed equipment, utility systems, and process and non-process equipment at intervals recommended by the manufacturer or standards within the industry to ensure proper and efficient operation with minimum breakdowns, deterioration, or other deficiencies. Preventive maintenance shall include repairs or other actions taken to correct deficiencies discovered during preventive maintenance inspections.

Quality Assurance Specialist (QAS). A Government employee designated to oversee the technical administration of the contract for the purpose of making required inspections and acceptance of completed work. Monitors the Contractor’s day-to-day performance to ensure compliance with the PWS.

Quality Control. Those actions taken by the Contractor to control the quality of services to meet the requirements of the PWS.

Quality Control Plan. A systematic program that identifies measures taken by the Contractor to ensure that the quality of an end item service shall meet the contract requirements regarding timeliness, accuracy, appearance, completeness, consistency, and conformity to appropriate standards and/or specifications. It includes, but is not limited to, a written set of self-inspection checklists developed by the Contractor which comprehensively detects variations from the contract requirements; recording of work data; trend analysis; feedback and control systems for correcting deficiencies; and the necessary documentation to record findings. The Quality Control System used to implement the plan shall be automated using current computer aided techniques that are compatible with existing on-site Government systems.

Remedial Maintenance. Repair of buildings and structures and their installed equipment, utility system, and process and non-process equipment, in accordance with manufacturers, recommendations, or standards within the industry, to restore it to its proper operating condition. This term may be used interchangeably with “repair.”

Repair. Repair is the restoration of a piece of equipment, a system, or a real property facility to such condition that it may be effectively utilized for its designated purposes. Repair may be overhaul, reprocessing, or replacement of constituent parts or materials that have deteriorated by action of the elements or usage and have not been corrected through maintenance. In replacing constituent parts of utility systems, improvements can be made in the design of materials utilized, provided that such improvement will result in lower maintenance or operating costs over the projected life of the system equal to or greater than the cost of improvement over replacement in kind. The cost involved in the modernization of utility systems to improve the production or use of utilities, within the existing plant, shall be chargeable as a repair. Improvements shall be approved by the ACO before costs are incurred. Examples of work falling within the category of modernization repair include:

(1) Replacement of corroded pipe with pipe having a higher resistance to corrosion.

(2) Replacement of unreliable and obsolete equipment.

Response. The time required dispatching a worker to correct or repair an emergency condition or to meet a required time frame.

Shall. This word is used in connection with the Contractor and specifies that the provision is binding.

Shop Services. Repetitive, craftsman-type services that satisfy the full spectrum of daily operational needs for laboratory research, research support, and administrative programs. Includes, but is not limited to, fabrication, alteration, and modification of prototype device, equipment, and instruments; removing, moving, and installing laboratory and office furniture and equipment, fabrication of special safety equipment; remanufacture of shafts and parts no longer commercially available; and minor demolition and removal of abandoned equipment.

Standard. An acknowledged measure of comparison.

Stock Level. The normal operating quantity maintained in the Contractor Stock to support the maintenance operation. This quantity will be used as a guide when reordering spare parts or material. The direct material plug number shall be used to maintain Contractor stock.

Stock Minimum Level. The minimum quantity of a spare part or material maintained in stock at which a risk of running out of that item is high. Action should be taken to purchase or expedite delivery of the item.

Stock Reorder Point. The established quantity of a spare part or material that allows for the time of purchasing and delivery of the items to ensure a constant supply of the item.

System. Includes all of the mechanical and electrical equipment; supporting structures; pneumatic, electrical and mechanical types of control; and auxiliary equipment required to provide a specific function or output.

Transitional Work. During the phase-in period, the Contractor shall be responsible for evaluating work in progress and schedule the completion of work in the base period of performance.

Trouble Call. A common task arising from minor deficiencies, minor repair or replacement which can be accomplished within one hour using less than $50.00 of existing stock and materials. Such tasks may not require a written work request and is part of the funded contract services. Examples are unstopping a clogged sink, resetting circuit breakers, replacing a gasket, adjusting thermostats, etc.

Unintentional or Non-Negligent Defective Performance. Defective performance rendered by the Contractor, which is not covered by the definition of intentional or negligent defective performance.