A.15.01.03.08 Annex H Perfromance Requirement Summary.xlsx
XLSX spreadsheet 13 KB Posted
- Attached to
- Spangdahlem Total Maintenance
- Solicitation number
- HQC01026QE016
- Issued by
-
Defense Commissary Agency
About this file
This is a Performance Requirement Summary document that outlines maintenance service specifications for the Defense Commissary Agency's Spangdahlem Commissary facility in Germany. The document establishes comprehensive maintenance requirements across three categories: Preventive Maintenance (PM) involving regularly scheduled inspections, cleaning, filter replacements, and certifications for HVAC, refrigeration, and fire systems based on structured intervals; Unscheduled Maintenance (UM) requiring firm-fixed-price estimates within 14 days and completion within 45 days of approval; and Emergency Maintenance (EM) demanding 24/7 hotline availability, 3-hour on-site response times, and immediate execution authorization for critical repairs affecting safety or product integrity.
The contractor must manage all work through DeCA's Service Order Management System (SOMS), a secure web-based platform where all work orders, inventories, estimates, and checklists must be documented and logged. Non-documented work is considered non-performance. This is a non-personal services contract where the contractor maintains complete workforce management responsibility for keeping all building systems, infrastructure, and food-handling equipment safe, compliant, and operational. The solicitation is identified as HQC01026QE016 with primary points of contact being Contract Specialist Nicholas Ruppert and Contracting Officer Daniel Ellis at Kapaun Air Station in Germany, with the PSC code Z1JZ for Building Maintenance and NAICS code 238990 for Specialty Trade Contractors.
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Text version
Sheet1
| PWS ref | Performance Description | What is being measured | What is being inspected | Requirement | Expected outcome | Allowable Deviation |
| 3.1.3 | PM Findings | submittal of reports | timeliness of report submittal | Monthly, the Contractor shall, as part of the PM program, create a consolidated list of recommended corrective actions (any identified issues that cannot be corrected through the PM service) from all the month’s completed PM services. This list, also known as PM findings, shall be provided to the store management and COR. The list is due by the 7th day of the following month. | 100% meets specification | 5% of expected outcome |
| 3.1.1.1 | inventory (initial) | submittal of inventory reports | timeliness of report submittal | inspect and validate the equipment inventory information for all equipment and systems for which the contractor will assume responbility, with in 30 days of contract start | 100% meets specification | 5% of expected outcome |
| 3.1.1.1.2 | Inventory (quarterly) | submittal of inventory reports | timeliness of report submittal | The Contractor shall conduct a 100% inventory on a quarterly basis and submit an updated inventory list by the last week of the quarter to the COR. | 100% meets specification | 5% of expected outcome |
| 3.1.1/ |
3.1.2.3/
| 3.1.2.4 | Performance of all PM tasks scheduled | submittal of PM inspection and submittal of corrective actions | timeliness of report submittal | copies of the checklists to store management within 3 days of completion of the relevant tasks; record copy posted to SOMS within 7 days of completion | 100% meets specification | 2% of expected outcome | |
| 3.2.1 | Cost Estimate for UM | time of initial cost estimate submittal | submittal time of cost estimate | submittal of initial cost estimate within 14 days of entry of the WO into SOMS | 100% meets specification | 5% of expected outcome | |
| 3.2.3 | Performance of UM | time of response, notification of availability of parts if not immediately available, time of repair completion | timeliness of response, notification of written evidence of parts unavailable, timeliness of repair | completion of UM within 45 calendar days after the Government approval of the work, subject to issues beyond the contractor's control | 100% meets specification | 5% of expected outcome | |
| 3.3.2.1 thru 3.3.2.4 | Performance of EM | time of response, notification of availability of parts if not immediately available, time of repair completion | timeliness of response, notification of written evidence of parts unavailable | service technician arrival to the affected site within 3 hours of the request: brief the store management on what was completed, additional work needed, and any mitigating requirements prior to departure. | 100% meets specification | 2% of expected outcome | |
| 3.3.2.4 | EM fullwork | Completion of full service | timeliness of response, notification of written evidence of parts unavailable | complete remaining work to bring the system back to fully operational within 45 calendar days. If EM services cannot be complete within 45 calendar days due to reasons beyond the Contractor’s control, inform the COR and annotate the reason on the SOMS work order. | 100% meets specification | 2% of expected outcome | |
| 4.4.3.1 | Phase-in reports | submittal of reports | timeliness of report submittal | submit reports with in 30 days of contract start: Initial inventory, refrigerant inventory, Annual PM schedule, Phase-in plan | 100% meets specification | 5% of expected outcome | |
| 4.4.3.2 | Monthly reports | submittal of reports | timeliness of report submittal | Reports due by the 7th of each month: PM findings report | 100% meets specification | 5% of expected outcome | |
| 4.4.3.2 | Monthly reports | submittal of reports | timeliness of report submittal | Reports due by the 1st workday of each month: PM services due | 100% meets specification | 5% of expected outcome | |
| 4.4.3.2 | reports with invoice | submittal of reports | timeliness of report submittal | Report due with submission of invoice: summary of work completed and included with invoice, funds remaininig | 100% meets specification | 5% of expected outcome | |
| 4.5.1.1 | Sign in and out requirements | use of in-store log book | usage of sign-in log book | check-in and check-out by signing the facility’s visitor log book | 100% meets specification | 2% of expected outcome | |
| 4.7.2 | Refrigerant record keeping | completeness of record keeping for refrigerants | use of log book, record keeping, inventory, and reports | The Contractor shall maintain accurate and up-to-date records detailing at a minimum: date of service, type of refrigerant, quantity added, leak inspections, reportable leaks, date of recovery, type of refrigerant, quantity recovered, quantity transferred, and location of appliance. This report is due annually on January 30th | 100% meets specification | 2% of expected outcome |
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