Attachment_J.3_Past_Performance_Questionnaire.docx

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Solicitation - Corporate Enterprise Learning Development (CELD) Program
Solicitation number
953324-19-Q-0040
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This document contains a past performance questionnaire template and details of a solicitation for a corporate enterprise learning development program. The questionnaire is to be completed by references for an offeror bidding on a Millennium Challenge Corporation solicitation seeking a single-award blanket purchase agreement and call order for corporate enterprise learning development services. The contractor will provide program development, planning, implementation, communication support, and access to off-the-shelf resources aligned with MCC's integrated talent management objectives. The solicitation requires the contractor to staff a highly qualified team with experience in program design, virtual instructor-led training course design, program support, program evaluation, virtual instructor-led training course delivery, and e-course creation. Responses to the past performance questionnaire are due no later than April 12, 2019.

J.3 Past Performance Questionnaire

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PAST PERFORMANCE QUESTIONNAIRE

Solicitation #: 95332419Q0040

Offeror Name:

Name of Reference:
Title/Role:
Email:Phone:
Agency/Company:

CONTRACT INFORMATION:

Contract #:
Total Contract Value
Period of Performance:
Was the Offeror Prime or Sub?

Description of product/service provided:

RATING CATEGORIES:

RATING
CODE
PERFORMANCE LEVEL
Very Good
VG
Performance meets contractual requirements and exceeds several requirements. The contractual performance of the element being assessed was accomplished with few minor problems which the contractor resolved proactively and in highly effective manner.
Satisfactory
S
Performance meets contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal
M
Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor's proposed actions appear only marginally effective or were not fully implemented.
Unacceptable
U
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.
Not Applicable
NA
Unable to provide a score. Performance in this area not applicable to effort assessed.

REQUIREMENTS COMPARABILITY

RFQ #95332419Q0040

Please indicate which services were provided under the subject project by marking relevant box(es):

Program Design V/ILT Course Design Program Support

Program Evaluation V/ILT Course Delivery Access to OTS resources

Capability Mapping E-course creation Other

ASSESSMENT ELEMENTS:

Using the rating categories on page 1, check the appropriate box for each assessment element and provide supporting narrative.

(1) Technical Performance – Rate the contractor's ability to successfully meet the contract requirements, statement of work, subcontracting plan, etc.

|_| VG |_| S |_| M |_| U |_| NA

(2) Quality – How well did the contractor adhere to the requirements of a Quality Assurance Plan or Performance Based Contracting requirements? Did the services provided meet the required level of quality or results?

|_| VG |_| S |_| M |_| U |_| NA

(3) Business Relations – Did the contractor exhibit reasonable/cooperative behavior in dealing with problems? Was turnover of personnel frequent? Rate the contractor's responsiveness to managing changes in providing replacement personnel.

|_| VG |_| S |_| M |_| U |_| NA

(4) Personnel Qualifications – Rate the contractor’s ability to staff and retain a highly-qualified team with the knowledge and experience required to successfully complete the project.

|_| VG |_| S |_| M |_| U |_| NA

(5) What is your overall rating of the contractor’s performance?

|_| VG |_| S |_| M |_| U |_| NA

(6) Cost/Price Control – Rate the contractor's ability to control cost and deliver at the agreed-to price. Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun, Government-imposed schedule changes, etc.).

|_| VG |_| S |_| M |_| U |_| NA

(7) Schedule Adherence – How well did the contractor adhere to the agreed-to schedule? What were the causes of any schedule variances? Were data deliverables and reports submitted on time?

|_| VG |_| S |_| M |_| U |_| NA

(8) Please identify the contractor’s strengths.

(9) Please identify the contractor’s weaknesses.

(10) Given the choice, would you award to this contractor again? Why?

CERTIFICATION:

I certify that the ratings and comments reflected in this questionnaire were made by the undersigned and are accurate to the best of my knowledge.

___________________________________________
[Enter Name of Reference]Date

INSTRUCTIONS:

The references shall be instructed to forward the completed forms (a blank of which is included as Attachment (J.5) directly to the MCC contracting point of contact, Michelle Nwoha at nwohamd@mcc.gov, Maxwell Sarpong at sarpongmb@mcc.gov . Due date is No Later Than 12 April 2019.

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