Attachment J-H System Inventory - Amendment 01.pdf

Enterprise Multimedia and Integrated Technical

Services (eMITS)

RFP - 80TECH22R0001

Contract: TBD

Attachment J-H

Systems Inventory

June 2022

Armstrong Flight Research Center

(AFRC)

Deployment Daemon (R2D2) is to provide a central point for communicating with the Client Command and Control Processor Organizer (C3PO) software running on workstations in the MCCs.

The R2D2 application provides the ability, through the C3PO application, to start and stop applications running on the MCC workstations during real-time missions or digital data playbacks.

Data Manager -WINGS6 (Real-Time WINGS) The purpose of Data Manager is to provide a means by which parameter values, obtained from a Wyle Omega Manager front-end, are distributed to multiple machines.

MCS Data Manager Auxiliary Module (DMAM) – WINGS7

Is an application that runs as a module in the MCS Auxiliary Processing System (APS). The application purpose is to distribute telemetry, radar, and GPS/INS data to PAM3D for real time situational awareness display in the MCC.

E2O (Real-time & Post-flight WINGS) – WINGS6 and WINGS7 The Ethernet to Omega application (E2O) provides the ability to acquire a binary PCM data source over a UDP stream and send that data to the Veridian server for use in subsequent analysis and display to Project Users in the DATR MCC’s in real-time and in a post-flight mode.

EXUD

Goddard Space Flight Center

(GFSC)

Management Operation Services Information (MOSI) Schedule and Meeting Request System (SAMR)

NASA Resource Scheduler (NRS) for video teleconferencing

Glenn Research Center

(GRC)

Item Name Manufacturer Model Number Comment JIRA JIRA Workflow and ticketing system Sharepoint Microsoft Sharepoint online intake Power BI Microsoft Data Visulation System

Kennedy Space Center (KSC)

Image Content Management (ICM) System

The Image Content Management (ICM) System provides Hierarchical Storage Management (HSM), workflow management, and operations for storing, searching, manipulating, retrieving and displaying operational and institutional digital imagery content.

The NASA ICM System consist of five servers running the Windows 2012 Server operating system and a Quantum storage solution. The servers host the suite of IPV Curator software, as well as the transcoder software. The Quantum storage solution is comprised of redundant metadata controllers with a dedicated storage RAID array, five RAID arrays for imagery data storage with a capacity of 200TB and a dual Linear Tape-Open 6 (LTO-6) drive data tape robot with a capacity of 200TB. Interconnectivity between the ICM system components is accomplished via a Brocade fiber channel switch. Interfaces external to ICM are connected using Kennedy Integrated Transmission System (KITS) provided 10Gb Ethernet.

Connectivity for accessing and distributing imagery to KSC and other NASA centers is provided by bridging the KITS 10Gb network to the SC facing networks. The Kennedy Institutional Network (KNET) is utilized for local KSC access to the ICM System and the NASA Integrated Services Network (NISN) for other NASA centers.

Launch, landing, processing, and related operational imagery is captured utilizing a variety of digital still, motion picture film, high speed digital video, high definition and multi-spectral video camera systems. ICM image workflows provide for proper ingestion, processing, distribution, and retention. The imagery data workflow can be managed using automated events scheduling or manually by users with Systems Operations or System Administration privileges.

The database of imagery hosted within the ICM System can interface with the Ground Processing Work Procedure and Maintenance Instruction databases. In the event of a declared incident or mishap, data impoundment will be implemented in accordance with established data impoundment procedures. Controlled imagery in the ICM System will be handled in accordance with KSC Export Process and imagery will be retained in accordance with NARA requirements.

TechDoc

TechDoc is a COTS product that is offered as a Center-wide, Institutional service for document management. TechDoc is a distributed, portable document and record management system designed for the management of any type of document or file. The system is web-based and provides for an electronic means to

· Manage documents through their entire life cycle: create, modify, release and delete.

· Provide extensive per-document security and access controls.

· Provide full history tracking of every document's life cycle.

· Provide electronic notification of document events.

· Provide ad-hoc reporting capabilities.

· Provide revision control of approved documents.

· Distribute released/published documents to the user community.

· Provide full text search and retrieval of published documents.

· Provide watermarked PDF versions of released documents.

· Provide for on-line review and approval of documents.

TechDoc has the capability to store any electronic file type, such as audio, video, CAD drawings, in addition to traditional documents (Word, Excel, PowerPoint, etc.). It has a Windows Explorer like interface with folders and documents that supports hierarchical organization of documents. It also functions as a distribution system for documents, allowing them to be accessible to individuals, groups, or globally to anyone with access to the server. Additionally, the system provides granular security at a per-document level and to the privileges assigned to each user. The system provides full history tracking for audit and security purposes. The system also contains an ad-hoc reporting capability to create and run reports in various formats (HTML, XML, and CSV). Finally, user-defined metadata is supported.

The Launch Services Program TechDoc instance is responsible for providing their own support for document management, document configuration management, document publishing and electronic records management.

Maximo Application

The Maximo Application is a COTS product for computerized asset maintenance that provides asset management, work management, materials management and purchasing capabilities to help companies maximize productivity and extend the life of their revenue-generating assets.

Tasks necessary to support the Maximo system include but are not limited to the following:

· Maximo platform administration

· Maximo application design

· Maximo Work Flow design

· Maximo database configuration

· Maximo domain configuration

· Maximo BIRT report generation

· Maximo query creation and execution

· Maximo automation scripting

· Maximo security group configuration

· Maximo user account management

· Maximo application security configuration

· Maximo KPI creation

· Maximo CronTasks (LDAPSYNC, VMMSYNC).

· Configuration of Maximo Application EAR files

· Configuration of WebSphere Server Application Severs

· Configuration of Oracle Database Server

· Configuration of BIRT Report Server

· Load balancing of the Maximo system

BOSS Maximo

The Maximo Application is a COTS product for computerized asset maintenance that provides asset management, work management, materials management and purchasing capabilities to help companies maximize productivity and extend the life of their revenue-generating assets. BOSS (Base Operations & Spaceport Services) uses Maximo for the management of work, assets, inventory, receiving, procurement, equipment maintenance, vendor contracts and Service Level Agreements (SLAs). KIAC supports the BOSS Maximo system infrastructure including the web application, web server, reporting service and databases. The BOSS contract is responsible for providing their own Maximo application support for creating and maintaining work flows, screens, field lists and reports to accomplish their work control requirements.

BOSS uses the Maximo application to manage all their work activities related to the maintenance of KSC Facilities. BOSS has implemented the following Maximo Modules and Applications:

· Maximo Work Flows are used to implement business processes

· The Service Request module is used for handling user service request approvals and creating work orders

· The Preventive Maintenance module is used for scheduling PM work orders

· The Job Plan module is used for creating tasks that are repeated on multiple work orders

· The Work Order Tracking module is used for documenting the status of over 28K work orders and archiving completed work orders

· The procurement module is used for purchasing assets and parts necessary to complete their work order tasks

· The Asset Module is used for asset tracking and maintenance of over 52K assets

· The Inventory module is used to receive and maintain inventory of purchased items stored in 39 store rooms

· The Administration module is used to set up person groups, labor types, crafts, qualifications, and classifications

· The Company’s module is used for maintaining a record of the over 26K vendors used for procurements

· The Asset Application is used to track over 3K real property asset locations

· The Meter Application is used for tracking the usage and condition of assets

· The Activities and Tasks module is used for viewing the over 459K tasks used with work orders

· The Purchase module is used for tracking contract purchases such as Blanket Purchases

· The Financial module is used for creating a unique chart of accounts, GL account structure, and codes This module tracks the status of over 4,500 unique GL Accounts

· A custom developed application, called Next Higher Assembly, for managing the relationship between over 163K Next Higher Assembly ID's and their assemble documents and stock numbers

Protective Services Control Center (PSCC)

The PSCC is comprised of the following subsystems:

· Protective Services Control Center (PSCC) Keyboard Video Mouse (KVM): The PSCC KVM switching system consists of a Crestron and Biamp switching system. There are six identical operator consoles and one master console that can view the items from any operator console. All the computers are located in the Launch Control Complex (LCC), room 1P11, and the consoles are located in the LCC, room 2P10. This system has redundancy built into it so that it can still operate in an event of several types of failures. There is a primary monitor and seven additional monitors in front of the user. This allows the operator to have different items displayed. A touchscreen controller selects what items the operator sees and adjusts the volume for the different systems displayed. Login is not required to access this system.

· Badging Gate Marquee Signs: The Badging Gate Marquee Signs communicate information to the KSC workforce as employees enter each of the three KSC badging gates. The messages displayed on the signs are controlled by a Linux operating system and software included with the Daystar EXP LED sign manufactured by Stewartsigns. The PSCC console operators control the messages displayed on the signs and may use the marquee signs to communicate a Center emergency to the workforce.

· Voice Print International (VPI): The VPI recorder software is a COTS software for the web-based digital audio recording system, which enables the KSC PSCC 911 center to record, search, retrieve and playback up to 40 radio and phone channels. Access to the application is restricted to authorized personnel through User ID and password authentication, firewall permissions for specific network nodes and IPSEC certificate validation. Users login to the system utilizing their NDC credentials, but the system does not currently support single sign on.

· National Crime Information Center (NCIC): NCIC employs a direct connection to the Florida Department of Law Enforcement’s NCIC. This KSC-installed system is utilized to perform investigations for individuals requesting access to KSC facilities and for follow up investigations.

There are several locations installed around KSC. The users login using their Florida Department of Law Enforcement (FDLE) user Id’s and password.

· Computer Aided Dispatch (CAD): CAD Response is a COTS system used by the PSCC at the LCC to respond to 911 calls and dispatch fire, emergency and security personnel. The product currently utilized is CAD Response, built by Public Safety Systems, Inc. (PSSI). CAD Response interfaces with the Patriot phone system and 911 Caller number and location are automatically populated into the CAD dispatch records. User’s login with a system maintained User ID and Password. This system is currently in the process of implementing NDC accounts for login and single sign on.

· Incident Crime Information System (ICIS): ICIS is a COTS product purchased from Public Safety Systems Incorporated (PSSI). The application provides a comprehensive data collection/retrieval system supporting all phases of incident tracking, to include traffic citation, investigations and reporting and analysis. KSC Physical Security uses this application to log and track incidents at KSC.

This application is not used at the PSCC but resides on the same serves as the CAD system. User’s login with a system maintained User ID and Password. This system is currently in the process of implementing NDC accounts for login and single sign on.

· E911 ANI/ALI: The ANI (Automatic Number Identification)/ALI (Automatic Location Information) server and software perform Caller ID and location lookup. This information is transferred to the CAD record for the police and fire dispatch. KIAC manages the ANI/ALI non- Patriot hardware and software. Patriot hardware and software is not the responsibility of the KIAC contractor. KSC has a Public Safety Answering Point (PSAP) located in the Launch Control Center and coordinates with Brevard County for cellular telephone calls made from KSC and connecting to Brevard County cellular system.

· Map911: Map911 is a stand-alone application utilized at the Protective Services Control Center (PSCC) for 911 emergency calls in Cape Canaveral Spaceport. This application is designed to display location including a satellite view of a selected building and its associated planimetric data. There is a search capability at the top of the map that allows a user to search by name of facility, latitude or longitude. Login is not required to access this system.

The associated planimetric data includes the following:

o Roads o Buildings o Fire Hydrants o Natural Gas Lines o Emergency Response Grid o Marshalling areas o US National Grid o Assigned Fire station per Point of interest o POC of facility o Helipads o Emergency Response Grid

KDDMS

The KSC Design Data Management System (KDDMS) is KSC’s Product Data Lifecycle Management System (PDLMS). KDDMS is used to manage the product definition data and content (e.g. as-designed, as-built, and as-turned over CAD/CAE/CAM, problem reports, change control data, Acceptance / Technical Data Packages) utilized by institutional organizations and the Exploration Ground Systems (EGS) program. The KDDMS system helps to reduce cost, accelerate overall development and implementation time, and manage product configurations throughout the product lifecycle. KDDMS is presently built on Parametric Technologies Corporation Incorporated (PTC®) Windchill® suite of modules. KDDMS is KSC’s institutional solution for KNPR 8040.1, KSC Configuration Management Procedural Requirements, NPR 7120.9, NASA Product Data and Life- Cycle Management (PDLM) for Flight Programs and Projects and has the KSC Engineering and Technology Directorate’s (NE) business processes and governance incorporated (e.g., KDP-P-2718, Engineering Documentation Electronic Approval, Release and Revision Process, etc.) to facilitate flow down of Agency policies and directives.

In addition to PTC, the Government also develops add-on modules to the KDDMS system. The inclusion of these add-on modules into the KDDMS system are considered Major Upgrades in Appendix I, COTS Upgrades.

KDDMS provides the following capabilities:

· Repository for engineering (CAD Models, drawings, etc.), business, and reference documents

· Document tracking and revision history

· Capability to associate related document content (engineering data, reference documents, etc.)

· Document routing for review and approval

· Notification capability for document changes and releases

· Document Release Processing

· Configuration Management

· Establishing Product Structures

· Managing Product Life cycles

· Controlling user access to documents and products

· Managing user teams working on various projects and products

· Managing project milestones and tasks

· Managing project risks

· Tracking project resource usage and costs

· Web-based discussion forums

· Storing meeting minutes and action items

As part of the KDDMS System, ThingWorx Navigate, and required compute resources, provides a simplified, role-based web interface to KDDMS. ThingWorx is integrated with PTC Windchill®, but does not provide the same facilities for modifying the stored designs. ThingWorx specializes in dashboard views and report generation for users who require read only access to view data or generate reports.

ThingWorx Navigate provides the following unique capabilities:

· Search and Query data not readily available through KDDMS/Windchill

· Integration with KDDMS/Windchill application identity provider

· Submit problem reports through a simplified interface

· Integrate with other systems through REST APIs for Windchill data

· Dashboards and Report generation

EMILE

Emulated Modernized and Integrated Legacy Environment (EMILE) is a web application iFrame with a set of custom developed utilities (identified below) to support the Configuration Management Data System (CMDS, MD00) in a mainframe application wrapper.

· BatchDriver.exe: Batch Driver to call the batch web service through BPE.

· BatchDriverX.exe: Extended batch driver, written in-house to support multi-batch operations.

· Webframe Extensions Library: Contains extensions to the converted code.

· Print Viewer: Application for managing batch jobs.

· EmileSql.dll: Library that contains custom SQL objects for the converted DB.

· Webframe Monitor: Contains tools to manage converted code application and extensions.

· Webframe Shell: Website that loads converted mainframe code inside frames.

Configuration Management Data System (CMDS) Wrapped by EMILE, CMDS is a centralized system for maintaining design configuration for ground facilities, systems and equipment at Kennedy Space Center. Operational since 1984, CMDS supports contractors and NASA with Engineering Document Release, Engineering Change Processing and equipment/system Configuration Identification Documents. Typical documents indexed and identified are electrical schematics, cable assemblies, deviation waivers, operation and maintenance manuals, etc. All new and revised engineering documentation is authorized and released by a signed Document Release Authorization (DRA). For authentication, CMDS accepts pass-through of NDC domain credentials from user workstations

There are three major subsystems for CMDS:

Configuration Identification Data (CID) Subsystem: Three equipment to system file based relationships are maintained. Baseline System Codes identify unique systems such as Launch Operations Area (LOA), Vehicle Assembly Area (VAA), and Hypergol Maintenance Area (HMA), but this level of identification does not specify equipment items. Subordinate to the baselines are Work Unit Codes (WUC) and Program Model Numbers (PMN) that identify equipment types and specific equipment items. All of these files are indexed to unique documents. Additional capabilities of the CID subsystem include:

o Serves as a reference repository of KSC facility, system, and equipment configuration o Maintains information regarding ownership and responsibility for facilities, systems, and equipment

Change Processing Subsystem: Permits tracking of Engineering Support Requests (ESR) for design engineering activities and Configuration Control Board actions. Engineering assessments, CCB directives and Support Requests are also indexed to the other subsystems. Specific capabilities of the Change Processing Subsystem include:

o Real-time visibility to Lead engineers of configuration controlled engineering and change processing status o Initiate engineering changes to existing facilities, systems and equipment o Initiate a request for creation of new systems or equipment o Dispose of an existing end item o Create detailed Engineering Instructions to perform a job and any special analyses that may be required for the job o assign responsibilities by discipline and to allocate resources by fiscal year, location, and effectivity o Provide electronic records of a project’s progress through its life cycle - scheduled and actual

Document Release Subsystem: All new or revised engineering documentation is authorized and released by a signed Document Release Authorization (DRA). Some typical documents indexed and identified include electrical schematics, cable assemblies, deviation waivers, operation and maintenance manuals, etc. Some of the elements recorded when a new document or revision is released are the authorizing engineer, authorizing organization, document location, total sheets, sheet size, and equipment item. Specific capabilities of the Document Release Subsystem include:

o Release management for documents that originate from each KSC contractor's release center.

o Original document change order processing.

o Document revision / change retention.

o Metadata archival associated with released engineering documents. This metadata includes authorizing engineer, authorizing organization, document location, total sheets, sheet size, and equipment item.

o Facility, system, and equipment configuration identification assigned to release documents.

FSMS

Facility Space Management System (FSMS) is the implementation of an extensively tailored COTS product IBM Tririga. The purpose of this software is to manage KSC facility real property data and facilitate space management. The software is designed to align facility operations with business processes and optimize facility operations. FSMS also provides notification to Center stakeholders of asset changes.

FSMS is a repository of organizations, buildings and rooms, and provides this data to other applications including KSC Training Certification and Records (TCRS), Enterprise Information Management System (EIMS), and Facility Information Center (FIC). FSMS also provides the ability to store, track, validate, or quantify space utilization and asset management information. This information includes the facility data viewer (Facility Information Center) and the means to track and update facility manager assignments/contact data. The Facility Information Center (FIC) provides detailed facility data, facility manager data, detailed searches and reporting capabilities to users center-wide.

GIS

The KSC Institutional Geographic Information System (GIS) is a system of server hardware, server software, client software and web applications to facilitate the collection and dissemination of geographic data at KSC. The system relies heavily on the implementation of COTS software from Environmental Systems Research Institute (ESRI). The KSC GIS Portal web application provides a catalog of GIS resources at KSC and allows for access by, and collaboration among, users with KSC GIS data. Users authenticate to the system using their NDC credentials.

Examples include:

· Providing assistance to SCs on the installation of client side GIS software

· Creating updating, and maintaining GIS web services

· Managing the database and database permissions

The GIS system has the following modules installed:

· Building Locator

· KSC Services

· Advanced GIS Viewer

· GeoSIMS

· Electrical Distribution

· Master Planning

· Telecomm Tools

· Utility Viewer

· Emergency Management

· Emergency Awareness

Sitecore

Sitecore is a multifaceted content management system solution that allows both developers and end users to create web pages or entire sites utilizing a browser-based interface. The application includes both public and internal load-balanced content delivery servers, and a completely separated authoring system for building and publishing site content. Sitecore also includes a versioning capability, an integrated marketing/personalization engine, workflows, approvals for content control and integration into other third party applications. Sitecore support personnel are required to have and maintain a current Sitecore developer certification in order to access vendor provided support services.

Access to Sitecore is provided through NASA Access Management System (NAMS) and restricted to authorized users only. Sitecore uses a customized authentication mechanism for single sign-on access per the user's status in NAMS.

Within Sitecore, standardized website templates have been created to promote the business theme of the Center. Custom designed templates are supported, but must adhere to both Federal and Agency web standards. The Web Forms for Marketers and Sitecore Analytics modules have been implemented to complement the existing infrastructure over the past 12 to 18 months. All newly implemented tools, purchased or developed, are maintained in a repository to be available for use in future site and infrastructure development.

Tasks necessary to support Sitecore include but are not limited to the following:

· Performing bug fixes

· Tier 3 programming support

· Platform upgrades

· Patching and addressing system vulnerabilities

· Performing backup and restoration of data

· Managing tickets and other issues for Sitecore

ESMDMS

The Earth Systems Modeling and Data Management System (ESMDMS) is a Geographic Information System (GIS) integrated system of computer hardware and software for the warehousing, dissemination, and analysis of ecological data collected and visualization of projected launch plume deposition at KSC to support ecological and launch programs. The contractor is responsible for platform support of this system, which encompasses a variety of scientific and decision support tools. ESMDMS provides three primary services; COTS tools for analysis and tool development, Oracle database management, and web page support (e.g. MAPS). All services of the ESMDMS are accessed via workstations connected to the KSC network. Primary users of the system are scientists conducting ecological monitoring and research at KSC, NASA personnel responsible for the stewardship of natural resources, Saint Johns River Water Management District (SJWRMD) and the U.S. Fish and Wildlife Service. Major functionality of the ESMDMS system includes support for launch activities, master planning, and facility and infrastructure planning including storm surge, wildfire and natural resource management at KSC. These functions support regulatory compliance with the National Environmental Policy Act (NEPA), the Endangered Species Act and Executive Orders on floodplains, wetlands, sustainability and climate change. KIAC support for ESMDMS is similar to the Large Hosted Only application support as described in Appendix M, Service Catalog Descriptions, catalog item Infrastructure and Application O&M Bundled Services (IAS-001-S).

Streaming Media System

The Streaming Media System provides delivery of various forms of electronic media to the end user. This system is a multi-server solution that leverages multiple technologies to bring the best possible media experience to end users, including the public. The system supports H.264 compliant video/audio streaming using the Wowza Streaming engine. The service is utilized by other applications/websites to provide streaming of video/audio media through the JW video player.

BIDAS

The Business Intelligence and Data Analytics System (BIDAS) supports Data Center Optimization (DCO). The system will be used to render dashboard views of relevant DCO data with the potential to integrate with other sources of relevant data to enhance information awareness. The initial target audience is KSC with eventually broader Agency usage over time.

Servers comprising BIDAS include: 1. Production server running Tableau application and Microsoft SQL Server; 2. Test server running Tableau application and Microsoft SQL Server.

Technical administration of BIDAS includes: 1. Standard Operations and Maintenance (O&M) of the servers comprising BIDAS at the OS level; 2. Coverage of the Security Plan for the BIDAS servers and applications.

Ruby Platform

The Ruby platform hosts unique Ruby applications that support Human Resources and employee development activities. These applications are developed and maintained by Civil Servants utilizing the Ruby on Rails framework.

Support for the Ruby Platform is similar to the Large Hosted Only application support as described in Appendix M, Service Catalog Descriptions, catalog item Infrastructure and Application O&M Bundled Services (IAS-001-S).

The Standard Performance Appraisal Communication System (SPACE) is an Agency-managed Performance Management and Communication System hosted on the Ruby platform. The system contains the performance plans, reviews, and ratings for all NASA Civil Servants and provides an awards estimation feature that is based on employee performance. SPACE usage is highest during performance planning, midterm evaluation, and final evaluation periods.

Multi-Customer Maximo

The Multi-Customer Maximo Application is a COTS product for computerized asset maintenance that provides asset management, work management, materials management and purchasing capabilities to help companies maximize productivity and extend the life of their revenue-generating assets. The Multi-Customer Maximo system is intended to support multiple contracts.

As an example, KIAC supports the Kennedy Environmental and Medical Contract (KEMCON) Maximo systems infrastructure including the web application, web server, reporting service and databases. The contractor is responsible for providing Maximo application support, for creating and maintaining work flows, screens, field lists and reports to assist the KEMCON contractor in accomplishing work control requirements associated with various Occupational Health functions.

Tasks necessary to support the KEMCON Maximo system include, but are not limited to, full application and platform Operations and Maintenance (O&M), operating system and platform configuration, problem resolution, SC support, and access control. The Multi-Customer Maximo has the following Maximo Modules and Applications:

· Asset Check In

· Asset Check In\Out History

· Asset Check Out

· Assets

· Assets for Health Physics

· Assets for Industrial Hygiene

· CCB and Project Matrix for Change Requests

· Change Request

· Chart of Accounts

· Companies

· Create Change Request

· Create Requisition

· Freight Receiving

· Holiday Tracking

· Job Plans

· Labor

· Locations

· Modify Person Availability

· People

· Person Groups

· Preventive Maintenance

· Property Scans to Maximo Assets

· Purchase Orders

· Purchase Requisitions

· Receipts

· Routes

· Routes for Radiation Use Authorization

· View All Change Request

· View My Change Request

· Work Load Indicators

· Work Order Team Input Screen

Atlassian Toolset

The Atlassian Toolset is a suite of COTS products designed to aid the process of software development and agile project management functions. The products in the toolset are dedicated to different portions of the software development process. The following describes the individual products of the toolset and their major functions:

· JIRA with Agile supports the creation and management of requirements for software development teams using agile methodologies.

· Confluence supports collaboration, creation, and management of user documentation and knowledge bases.

· Bitbucket Server supports code collaboration and management using Git repositories.

· Bamboo supports continuous integration and automated build test and deploy cycles.

The toolset supports collaboration among a wide audience of software developers and project managers across KSC. The products in the toolset are linked with one another to enable easy transition and reference. Additionally these products have been extended to support Identity, Credential, and Access Management (ICAM) requirements using a combination of Atlassian Marketplace add-ons and custom developed extensions to the product authentication mechanisms. Support for these products includes administration tasks such as creating new projects in each of the tools, troubleshooting any integration issues, and assigning user permissions for those projects.

Web EOC

Web EOC is a web-based emergency management communications system used to provide real-time information sharing and help to facilitate decision-making in emergency situations. Web EOC is a customized COTS application designed to meet the unique requirements of KSC. This system is accessible to a few entities outside of the KSC network, including the National Park Service, Boeing, ATK, and Delaware North.

An IP Access Control List is used in addition to user account application log in. Web EOC is designed to operate in a standalone environment in the event that network resources are compromised by an emergency. Support for Web EOC includes creating new boards, and assigning permissions.

PWIX

Bentley ProjectWise is an electronic document management solution used to display floor plan drawings maintained by BOSS for space utilization activities and coordination with FSMS (Tririga).

The application is a Commercial-Off-The-Shelf (COTS) package requiring no additional custom application development. Users can consolidate decentralized engineering content into a single presentation to ensure that all project team members have access to the right data when they need it. Support for PWIX includes user management and provisioning.

ProjectWise is designed to handle MicroStation DGN and AutoCAD DWG files, as well as other business file formats. ProjectWise works with Bentley Publisher to provide:

· Publishing Content: Bentley Publisher provides real-time viewing of the design drawing over the web, allowing examination and redlining.

· Workflow Management: Workflow phases can describe and manage the life cycle of a document.

PACS

The Picture Archiving and Communication System (PACS) is used to store digital images of medical X- rays at the Occupational Health Facility (OHF) and transmit the images to Parrish Medical Center (PMC) for analysis. The process for relaying images to PMC is as follows:

1. Using PACS, the X-Ray Technologist burns a CD from the X-Ray system and loads the CD into the PACS workstation.

2. NovaRad software residing on the PACS workstation imports the images into Digital Imaging and Communications in Medicine (DICOM) format.

3. The image is sent from the local PACS workstation to the PACS server in the KDC.

4. The PACS server than routes the image through a locally connected firewall and through a secure VPN connection to PMC, where it is placed in a local image store.

5. A PMC radiologist accesses the image utilizing the McKesson PACS product, analyzes the image, annotates analysis results on the file, and returns the data to KSC via the same VPN connection.

Equipment supporting PACS includes one workstation residing in the OHF, and one server and local firewall residing in the KDC.

PACS is compatible with Swissray X-ray equipment. The Swissray X-Ray equipment and supporting management workstation are vendor-supported.

3.1.21 WXArchive - RTS Category: Standard

KSC Weather Data Archive is a publicly accessible web-based application that allows users to query the weather data stored in a searchable database and export it to Excel for further manipulation.

To ensure optimal performance, the public is restricted through the application to the amount of data requested in a single search. Features and capabilities of the system include:

· Querying of rainfall, lightening, and wind data that are displayed on an interactive map

· Cloud-to-ground lightning strike playback

· Playback of weather tower data over a seven hour period

· Provides data to the CCAFS Cloud to Ground Lightning system

· Retrieves data from the Airforce’s Lightning Detection and Ranging, Meteorological Info Data Display System, and Launch Pad Lightning Warning System

· Supports queries to the weather data, which is stored in a searchable SQL Server database

· Provides links to technical publications presented at conferences by organizations such as the American Meteorological Society, and a bibliography of references used in research conducted by the KSC Weather Office.

An administration website that allows site administrators to edit rain gauge date, add publications, add links to other Internet resources, and to view audit logs of changes.

Badging

The Badging System consists of a variety of subsystems that support the badging function. There is a total of 9 workstations that support the badging functions used by the protective services personnel to provide identity proofing, badging, enrollment and printing local and temp passes.

Required peripheral devices to support the badging functions include but are not limited to, scanners, document readers, cameras, signature pads, and fingerprint readers. One of the computers used for Identity Proofing and badging is located at Vandenberg Air Force Base (VAFB).

The workstation located at VAFB has a Standard RTS. Several of these sub-systems are already covered in other system descriptions and are only listed here to show the list of systems supporting the Badging function.

A. iA-Examiner: MorphoTrust - IDEMIA iA-Examiner by SAFRAN MorphoTrust USA is a thick client application that uses an internet connection which provides for real time identity document verification. The iA-Examiner is installed on four computers in the badging office and they use document readers (e.g., Morpho B5000).

B. URC – Universal Registration Client

The Universal Registration Client (URC) is a client application provided by the AAO located at MSFC that is used to capture enrollment details for identity biometrics; I9, fingerprints, signature, badge photograph. The URC requires Windows executable software (provided by the AAO) to be installed on the workstation. This software also installs the necessary peripheral drivers. This application uses fingerprint scanners (e.g., HID® Global Tenprint Reader Model 200) to capture the fingerprints, and color scanners (e.g., Epson Perfection V800 Photo) to capture the identity documents and a signature pad (e.g., TOPAZ). The application requires a network connection. The URC is installed on four computers in the badging office and the computer at VAFB.

C. CMS - Credential Management System

The Credential Management System (CMS) is a COTS web application provided by Active Identity and server infrastructure maintained by the AAO. The application manages Personal Identity Verification (PIV) and Agency Smart Badge (ASB) credentials for certificate updates, termination, encoding and finalization. It is used to store the identities of cardholders provisioned through IdMAX. Software is web based and allows the issuance official to access the provisioned identities in order to encode and finalize badges. This system uses a smartcard reader to encode and finalize the cards and a single print reader (e.g., the Suprema RealScan-G1) for identity verification. The CMS is installed on five computers in the badging office and the computer at VAFB.

D. Lenel OnGuard Client

Lenel/OnGuard Security Management System is KSC's regional instance of the NASA Agency's Enterprise Physical Access Control System (EPACS). This system supports local (KSC) management of identity verification, provisioning of required identity credentials, control of personnel access into and out of controlled areas, and electronic monitoring of intrusion detection throughout the Spaceport. This system is used to print local badges for people that will not get a smartcard and do not qualify for a visitor badge. It uses a printer (e.g., Datacard CD800), small signature pad (e.g., Wacom Intuos5 Touch), and a photo capture camera. The Lenel OnGuard client is installed on eight computers in the badging office.

E. Other Systems and Applications

Support for the following applications are covered under other areas of the contract. The systems and applications are only listed here to show a complete set of systems used to support the badging office. These applications are deployed on the badging system computers and peripherals.

• WebID COTS software is used to print badges visitor and area access badges. The software interfaces with Access Level Management System (ALMS) and Personnel Access Security System (PASS) Archive to determine who needs to have a badge printed. WebID is installed on seven computers in the badging office.

• PASS Archive is a web-based application that is used to track who gets visitor badges, and ALMS is used to track who needs access to controlled areas. PASS Archive is used on all computers in the badging office. PASS Archive is available on all badging computers.

TRMM

The Tropical Rainfall Measuring Mission web site (TRMM) documents collection of rainfall 24/7 at 31 sites across KSC and CCAFS to provide validation data for the precipitation measurement algorithms implemented on the TRMM satellite. The data is a collection of wind and Doppler radar files containing various weather measurements. The data updates every 60 minutes for certain instruments and as frequently as 15 minutes for other instrumentation. TRMM serves as strictly a data repository, collection of rainfall data is performed by the Airforce. TRMM provides data to the Meteorological Interactive Data Display System. The data stored in TRMM is available 24/7 over a publicly accessible website for research purposes.

KeyTracer

KeyTracer is a COTS system hosted in the KDC with hardware sets, called KeyTracer Kiosks, that are installed in multiple buildings across KSC and provides a physical, key-management solution for NASA GSA vehicle keys. Up to 8 KeyTracer Kiosks are included in this system. The KeyTracer Kiosks in each building consists of a lockbox, tablet HMI panels, and a card-swipe system. Servers and databases for KeyTracer reside in the KDC and is comprised of utilities/tools from the KeyTracer Software System Suite used the manage the system. There is a web front end used to view, access, and manage vehicle key check-in/checkout transactions. NASA employees and their delegates login to the KeyTracer Kiosks by using their PIN and if authorized can select a key from the lockbox for use of a vehicle. Transactions are tracked by the system in order to maintain a chain of custody and to assign responsibility and liability. The KeyTracer Software System Suite utilizes userid/password authentication. The KeyTracer hardware is Government replaceable.

The KeyTracer Software System Suite consist of both primary (critical), and secondary (non-critical) components, as detailed below:

Primary Critical Components:

· KeyTracer DataComm Engine – Establishes a communication link and synchronizes data between the ProxSafe Terminal(s) and the database; runs as a Windows service

· MS SQL Server – Stores user and KeyTag data/information and houses the database

· Apache Tomcat Web Server – Hosts the web-user interface for users/admins to view, access, and manage KeyTracer applications and tools/utilities

Secondary Non-Critical Components:

· KeyTracer Backup Utility – Creates and restores backups of the database

· KeyTracer Alarm – Identifies and lists alarms that are generated by the ProxSafe Terminal(s)

· KeyTracer Importer - Imports and installs initial user-data from external software and/or database(s) The KeyTracer Kiosks consists of the following components: the ProxSafe Terminal, the RTN (Real- Time Network) Terminal, the Primary Access Point (PAP), and the Keyslots, as detailed below:

· ProxSafe Terminal – Provides manual and remote access to system utilities/tools; admins

ONLY

· RTN Terminal – Provisions access to the kiosk/key-safe via an authorized user access code (PIN); acts as the onsite system user interface for key checkin/checkout

· Primary Access Point – Allows for manual entry into the kiosk/key-safe, due to power/system failure, via an external key-lock; admins ONLY

· Keyslots – Secures and dispenses vehicle keys via a built-in locking mechanism; utilizes LED indicator rings when dispensing keys.

WebID – RTS Category: Standard

WebID is a system that prints visitor access control and other non-smartcard badges for KSC. The WebID system is hosted on a server in the KDC and interfaces with clients in the badging office via a web client interface and software installed on the clients. The peripherals (e.g., printer and cameras) are multi-use assets and are not considered part of WebID.

Forms Development

Currently, there are approximately 1,400 KSC and Government forms in hardcopy or electronic format.

The software application associated with the forms services is the COTS product Adobe LiveCycle Enterprise Suite 4 (including Workbench and Workspace).

Government approval of forms creation is currently performed through a SharePoint site. This same SharePoint site is used by the KSC Forms Manager and the contractor to share FAQs, correspondence, links to policy documents, POC information, etc.

The systems that support Voice Communications, Imaging Services, and Data Communications range from COTS products to custom designed and developed systems. They range in size and complexity from small systems to large multi-center connected systems. The customer base includes both institutional and program customers each with unique needs and priorities.

The Unified Supplemental Power System (USPS) is a shared system that meets power requirements for multiple communication systems. Systems are dependent on the USPS during facility power outages.

USPS is installed in communications rooms throughout KSC and is utilized by the systems that share the communications room footprint. The systems that currently benefit from USPS are KITS, Broadband Communications Distribution System (BCDS), Paging and Area Warning System (PAWS), Two-Way Radio, Operational Intercommunications System – MOVE (OIS-M) and equipment supporting the telephone system.

USPS provides redundant and backup power in the form of:

· -48VDC Power Services, +12VDC Power Services, 120VAC Power Services and others as required.

· Installations are sized per current requirements and future expected growth, and are categorized into: Mini, Small, Medium and Large Power Systems.

USPS depends on iKCMS and the Remote Alarm Monitoring System (RAMS) to provide out-of-band alarms to the Voice technicians located at the CD&SC tech control station, and to provide remote video to CD&SC Communications Control. RAMS is a non-IP networked alarm indicator system.

iKCMS iKCMS is a centralized Information Technology (IT) management system utilized to deliver near real-time health and status information for Imaging, Transmission, Voice, and Comm. Facilities. The system runs on virtual machines located in the Kennedy Data Center. It is operated from workstations located in the CD&SC and monitored by various users throughout KSC. To gain access to the system, users are required to obtain approval via NAMS.

iKCMS utilizes Simple Network Management Protocol (SNMP), agentless monitoring and management, agent-based monitoring and management, and existing IT Comm. system management tools. iKCMS acts as a “Manager of Managers” (MoM), collecting health and status information from monitored systems and initiating commands by means of the IT Comm. system’s “local” manager. Systems that are integrated into iKCMS include the NNMi servers, SolarWinds Network Performance Monitor, and WhatsUp Gold monitoring systems. Additionally, all vendor specific NMS and configuration management platforms are integrated into iKCMS.

IKCMS can monitor all DTS transmission equipment remotely to determine the performance of the networks. In addition, it can verify port usage and settings, enable ports and channel, modify bandwidth requirements, test services, assign circuits to users, and verify active services.

iKCMS monitors and/or manages the following Subsystems:

· Imaging Subsystems o Broadband Communications Distribution System (BCDS) o Image Content Management(ICM) o Enterprise Physical Access Control System (EPACS) Imaging o Operational Television (OTV) o Integrated Communication Systems Router (ICSR) o Timing and Countdown (T&CD)

· Transmissions Subsystems o Digital Video Transmission System (DVTS) o Ethernet Transmission System (ETXS) o Optical Transport Network Core 1 and Core 2 o Serial Data Telemetry System (SDTS) o Synchronous Optical Network (SONET) o T-Carrier System

· Voice Subsystems o Enhanced 911 (E911) o KSC Administrative Telephone System (KATS) Core System o Operational Intercommunication System – MOVE (OIS-M) o Paging/Area Warning System (PAWS) o Voice Recording System (VRS)

· Comm. Facilities o Physical Access (Comm. room doors and racks) o HVAC Environmental monitoring o Power monitoring

RAMS is a system to monitor sensors and alarms from multiple Voice Communications systems in the LC-39 area and the Industrial area. RAMS provides both a Graphical Unit Interface (GUI) representation of Voice Systems equipment alarms and a networked connection to share alarm state information with iKCMS. The alarm “sensors” consist of open/close contacts, either controlled by other systems, or intrinsic to the sensor itself (e.g., a thermostat). Contacts generated by systems are electrically isolated from that system (e.g., via a relay) and therefore do not effect or control the system. Programmable Logic Controllers (PLC) and solid state relays interface to the sensor contacts via the Communications Services Wire Plant.

Voice Communications

Operational Intercommunications Systems (OIS)

OIS provides dependable voice communications to meet operational and institutional requirements at KSC and the NASA occupied facilities at the CCAFS. OIS is also connected to other NASA Centers via the NASA Integrated Services Network (NISN).