EXHIBIT 13 ENX Past Performance Questionnaire.pdf

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Enterprise Next (ENX) RFI
Solicitation number
80GSFC27R0018
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About this file

This is a Past Performance Questionnaire template designed to evaluate contractor performance on federal contracts, specifically updated for NASA Goddard Space Flight Center procurement purposes.

The document consists of six sections. Sections 1-3 collect contract and evaluator identification information, including contractor name, address, contract number, contract type, period of performance, total contract value, and evaluator credentials. Section 4 contains a requirements survey listing 16 major work elements relevant to science data processing and cloud-based software operations, requiring raters to indicate whether the contractor performed or did not perform each element. These elements include science data system architecture, cloud-native applications development, cloud operations cost modeling, agile development, IT security, subcontract management, software development and maintenance engineering, system engineering, enterprise-level operations support, and studies and prototyping. Section 5 evaluates general performance across quality, schedule, cost, and business/management categories using a five-point scale (Very High, High, Moderate, Low, Very Low, or Not Rated) across 13 specific performance questions. Section 6 addresses contract value tracking (initial versus current), expenditures to date, annual average costs, cost overruns, award fee ratings if applicable, and overall contract performance ratings. Raters must provide explanations for any performance ratings below "Very High." The questionnaire should be completed and returned to NASA Goddard Space Flight Center, Attn: Andres Castro, Code 178.2, by a deadline identified as "TBD" in the document.

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Text version

PAST PERFORMANCE QUESTIONNAIRE INSTRUCTIONS

(Updated May, 2018)

Sections 1-3 provide for contract-related descriptive information and identification of the evaluator.

Section 4 lists the major work elements within our requirement. Please provide your assessment of the “relevant experience” and “performance” associated with our requirement evidenced within the contract for which you are a reference. “Experience” means a contractor who has performed work in the specific requirement element. “Did not Perform” means that the specific requirement element was not performed under the contract.

Section 5 evaluates the contractor’s technical, schedule, and cost performance and management. (Additional pages may be used for comments if desired). If you cannot answer any questions, please circle “N/R” for Not Rated.

The following definitions are offered for your use in assigning a performance rating for each of the factors in Sections 5 and 6:

Section 6 provides for evaluation of the contractor’s management of cost and award/incentive fee history.

RETURN THIS QUESTIONNAIRE TO NASA Goddard Space Flight Center BY TBD Attn: Andres Castro Code 178.2 Greenbelt, MD 20771 Phone: (301) 286-0566 e-mail: Andres.c.castro@nasa.gov

Very High

(VH)

The Offeror’s relevant past performance is of exceptional merit;

indicating exemplary performance in a timely, efficient, and economical manner; very minor (if any) problems with no adverse effect on overall performance.

High

(H)

The Offeror’s relevant past performance demonstrates very effective performance that would be fully responsive to contract requirements with contract requirements accomplished in a timely, efficient, and economical manner for the most part with only minor problems with little identifiable effect on overall performance.

Moderate

(M)

The Offeror’s relevant past performance demonstrates effective performance; fully responsive to contract requirements; reportable problems, but with little identifiable effect on overall performance.

Low

(L)

The Offeror’s relevant past performance meets or slightly exceeds minimum acceptable standards; adequate results; reportable problems with identifiable, but not substantial, effects on overall performance.

Very Low

(VL)

The Offeror’s relevant past performance does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas; problems in one or more areas which, adversely affect overall performance.

N/R Not Rated

PAST PERFORMANCE QUESTIONNAIRE

1. Contract Information

A. Name of Company/Division Being Evaluated:_____________________

B. Address:_____________________________________________

C. Contractor Cage Code and/or DUNS number

D. Contract Number:_______________________________________

E. Contract Type:_________________________________________

F. Period of Performance (including options): From:______ To:_______

G. Total Contract Value:_____________________________________

H. Award Information: Competitive: Yes___ No___ Basis of Selection: Technical___ Cost/Price___ Other (specify)_________________________

2. Description of Contract

During the contract performance being evaluated, this firm was the:

Prime Contractor____ Significant Subcontractor ____ Team Member ____ Other (describe)____________________________________________

Does a corporate or business relationship exist between the firm being evaluated and your organization?

Yes ___ No ___. If yes, please describe: ___________________________

3. Evaluator Information

Name: _____________________________________________________ Title: _______________________________________________________ Agency/Company: ____________________________________________ E-mail Address: _______________________________________________ Phone: ______________ Date Questionnaire Completed: _____________ Role in Program/Contract: ______________________________________ Length of Involvement in this Program/ Contract: _____________________

4. Requirements Survey Relevance Ratings: Please check the appropriate blocks for Relevance (Performed or Did Not Perform)

REQUIREMENT ELEMENT

PERFORMED

DID NOT

PERFORM

Science and Remote Sensing Data Processing

Science Data System Architecture & Design

Science Data Metadata Architecture and Metadata System Design & Development

Commercial Cloud-Native Applications Development and Data Processing

Commercial Cloud Operations Cost Modeling

Commercial Cloud Systems and Applications Operations

Scalable Agile Development Fundamentals

IT Security for Cloud Applications

Subcontract Management and Control System, providing technical direction and effective sub-contract management utilizing schedule milestone controls

Program Management

Enterprise Level Software Development Engineering - providing design, development, test and implementation activities including, but not limited to; software requirements analysis, functional and performance test plan development, test activity planning and coordination, design, and interface definition

Enterprise Level Software Maintenance Engineering - software engineering maintenance, and activities including, but not limited to, replacing, removing and/or upgrading software; design;

implementation; modification; configuration management; help desk; and testing

System Engineering - including, but not be limited to, analyses; trade studies; recommending enhancements for cost saving and/or cost avoidance; capacity growth; concept of operations, performance, development and maintenance of interfaces and related documentation, reliability, maintainability and/or operational improvements; and process improvement

Enterprise Level Software Operations Support - including, but are not limited to, cloud based system administration, and maintenance; training on the use of tools and procedures, development of procedures, on-site engineering support, metric collection related to performance, problem diagnoses and solution development, network administration and security planning, system tuning, patch and release planning and coordination, and system testing

Studies and Prototyping - including, but not limited to, technology studies evaluating performance, cost, and functionality; technology prototypes and demonstrations, assessments of internal and external stakeholder needs; assessments of users, user needs, and experience

5. General Performance Survey

NO PERFORMANCE QUESTIONS

PERFORMANCE RATING

(Please Circle)

QUALITY

1. Quality of services and support provided VH H M L VL N/R

2. Timely identification and mitigation of risks VH H M L VL N/R

3.

Ability to identify and correct performance deficiencies in a timely manner

VH H M L VL N/R

4.

Demonstrated understanding and compliance with mission safety requirements

VH H M L VL N/R

Comment:

SCHEDULE

5.

Timeliness, quality, and accuracy of schedule estimates and reporting

6. Ability to meet/exceed schedule milestones VH H M L VL N/R

COST

7.

Ability to establish realistic cost estimates and adhere to estimated costs

VH H M L VL N/R

8.

Ability to anticipate, identify and control cost growth.

BUSINESS/MANAGEMENT

9.

Communicating/interfacing with Government and overall responsiveness to Government requests

VH H M L VL N/R

10.

Ability to effectively manage the contract including subcontractor performance, if applicable

VH H M L VL N/R

11.

Ability to recruit and retain highly skilled personnel, including ability to fill key vacancies in a timely manner.

VH H M L VL N/R

12.

Adequacy of Contractor’s system(s) for processing task orders and/or changes.

VH H M L VL N/R

13.

Ability to meet Small Business Subcontracting Plan Goals

Section 6:

What is the Contract Value:

Initial Value Current Value Estimated Cost: $___________ $____________

Fee: $___________ $____________

Total Value: $___________ $_____________

What are the total contract expenditures to date (cost/fees to date based on invoices, reports, etc)?

What is the Annual Contract Value to Date (The current contract expenditures to date divided by the number of years of performance to date)?

For example (note, these example numbers may not relate to this specific procurement):

Assume your contract is a current five year contract, is still ongoing, and the latest cost report reflects a cost/fee of $43,500,000 through the first 2 years and 4 months (to date). In this example, current/total Contract Expenditures incurred to Date are $43,500,000 and associated period of performance for those expenditures, expressed in years, is 2.33 years.

Therefore, the Average Annual Cost/Fee Incurred to Date: $18,669,528 ($43,500,000/2.33 years)

Was there a cost overrun? ( ) Yes ( ) No If yes, please explain:

If this was an award fee contract, what are the individual and/or average ratings of performance by your organization? Please attach any available award fee letters or database entries.

Please comment on particularly strong/weak points of Contractor’s performance (technical, schedule, and/or cost). If the Overall Contract Performance Rating below is less than Very High, please provide some explanation in this section on why a higher rating was not provided.

Overall Contract Performance Rating (circle one)

Very High High Moderate Low Very Low

If less than Very High Performance Rating, please explain:

Please add any other comments you may feel are pertinent.

Rater’s Signature Date

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