Attachment A Statement of Work.pdf

National Aeronautics and Space Administration

John H. Glenn Research Center Lewis Field Cleveland, OH 44135-3191

ATTACHMENT A

STATEMENT OF WORK (SOW)

FOR

GLENN MULTIPLE AWARD CONSTRUCTION CONTRACT - 2

(GMACC - 2)

AT

THE NATIONAL AERONAUTICS AND SPACE ADMINISTRATION JOHN

H. GLENN RESEARCH CENTER

AT

LEWIS FIELD

AND

PLUM BROOK STATION

April 4, 2019

TABLE OF CONTENTS

1) PURPOSE

2) DESCRIPTION

3) TYPICAL WORK

4) WORK SCOPE

5) DEVELOPMENTAL PARTNERSHIP

6) ON-SITE PRESENCE

7) IMPLEMENTATION

7.1 CONSTRUCTION PROJECT PLAN

7.2 PRECONSTRUCTION MEETING

7.3 SITE SPECIFIC HEALTH AND SAFETY PLAN

7.4 NOTICE TO PROCEED WITH CONSTRUCTION

7.5 PERFORMANCE

7.6 STATUS AND REPORTING

7.6.1 DAILY REPORTS

7.6.2 ACCIDENTS AND SAFETY VIOLATIONS

8) EMERGENCY REQUIREMENTS

9) QUALITY CONTROL

9.1 SUBCONTRACT MANAGEMENT

9.2 CONTRACTOR’S QUALITY INSPECTIONS AND TESTING

10) GOVERNMENT QUALITY INSPECTION

11) CLOSEOUT AND DOCUMENTATION

ATTACHMENTS TO THE SOW

A.1 LIST OF ACRONYMS

A.2 SAMPLE CONSTRUCTION PROJECT PLAN (321 LETTER)

A.3 CONSTRUCTION COST ESTIMATE STRUCTURE

A.4 SAMPLE TASK PRICING SCHEDULE

A.5 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

A.6 SAMPLE TASK AWARD FORM OF-347

1) Purpose

The purpose of this Glenn Multiple Award Construction Contract 2 (GMACC2) is to provide an expedited means to implement construction activities at the Glenn Research Center (GRC). The GRC Facilities, Test, and Manufacturing Directorate, Facilities Infrastructure Division, Project Management Branch is responsible for managing construction activities.

2) Description

The work described below is for implementation of new construction, rehabilitation, and modification of facilities and infrastructure at the following location(s): NASA Glenn Research Center at Lewis Field and Plum Brook Station. Individual Task Orders shall be performed at and in support of the locations described in the tasks, which may include performance at NASA Headquarters, and any other NASA Centers.

3) Typical Work

The contract work effort will be comprised of two types of construction tasks issued as task orders in accordance with the terms of the contract: (a) “Standard Tasks” are defined as work valued from $0 to $1,000,000 and (b) ”Construction of Facilities Tasks” are defined as work which is valued over $1,000,000.

The majority of construction tasks are Standard Tasks. Approximately 30 tasks are performed through the GMACC on an annual basis.

4) Work Scope

All work under this contract shall be completed in compliance with all applicable building codes, Federal, state, and local safety, health, and environmental regulations, Presidential executive orders, NASA policies, the NASA Glenn Environmental Programs Manual, the NASA Glenn Occupational Health Program Manual, and the NASA Glenn Safety Manual. The NASA Glenn Manuals can be found on the following website:

https://www.grc.nasa.gov/smad-ext/construction-safety/

The Contractor shall furnish all labor, materials, equipment, management, and safety personnel necessary to meet the requirements of this Statement of Work (SOW). The work shall include Structural, Civil, Mechanical, Electrical, Environmental, Architectural, and other specialized services.

Structural

The work activities in this area shall include, but are not limited to, fabrication, rigging, and installation of structural steel, wood, or engineered products.

Civil

The work activities in this area shall include, but are not limited to, underground infrastructure installation, site development, soil removal, and soil relocation.

Mechanical

The work activities in this area shall include, but are not limited to, HVAC systems, plumbing systems, gas systems, high and low pressure steam systems.

Electrical

The work activities in this area shall include, but are not limited to, high voltage, low voltage, substations, motors, and process control systems.

Environmental

The work activities in this area shall include, but are not limited to, hazard assessments, hazardous soil removal, and asbestos, mercury, and lead abatement.

Architectural

The work activities shall include, but are not limited to, carpentry, finishes, roofing and cabinetry.

Other Specialized Services

Specialized services shall include, but are not limited to, cryogenic, vacuum, acoustical systems, and other construction related work activities not otherwise mentioned above.

5) Developmental Partnership

A major goal of the GMACC2 is for the Contractor and the Government to work as an integrated team to develop a streamlined process that is flexible while ensuring the safe and successful accomplishment of work activities. The NASA team is comprised of civil service personnel and other support service contractors with the overall goal of accomplishing the assigned task. A long term partnership is integral to the successful completion of tasks.

6) On-Site Presence

The Contractor shall provide a full time on-site Superintendent during the performance of active tasks under the contract. The Government, at their discretion, reserves the right to require a full time dedicated superintendent on any specific task. The requirement for a dedicated superintendent will be specified in the construction task order. Concurrent tasks active at both Lewis Field and Plum Brook Station will require a separate superintendent at both locations.

The site superintendent shall have OSHA 30 hour training. When the Safety Officer is not on-site, the Site Superintendent shall be responsible for safety and health.

The Safety Officer shall be required to be on-site at task kick-off, for weekly safety reviews and talks, during critical task activities, to respond to emergency situations within a two (2) hour period and to perform audits of active work three times a week. See section G, of the Request for Proposal (RFP), for the Safety and Health Officer qualifications. The Safety Officer shall develop the task specific Health and Safety Plan. A daily documented site safety inspection shall be conducted. Any safety findings that are identified shall be documented and tracked to resolution.

The Government does not require a work trailer be established. The Contractor may establish a work trailer, if space is available and approved by the COR and Space Management. The Government will provide access to an adequate electrical connection for a work site trailer, if available, and cover the cost of the electricity. This electrical connection shall be the only utility supplied by the Government. Trailer service costs shall be the responsibility of the Contractor.

The Contractor shall request permits from the Contracting Officer’s Representative (COR) to place the work trailer and make the electrical connection. The work trailer shall be neat in appearance, current to existing codes and shall be maintained by the Contractor. The work trailer shall be kept free from trash and debris. Periodic inspections will be performed by the COR to assure the Government supplied space and Contractor furnished trailer are kept orderly and uncluttered. Access to the Contractor furnished work trailer shall be Monday through Friday, 6:00 a.m. to 6:00 p.m, excluding days that the Center is closed.

7) Implementation

The following is an overview of the procedures normally used by the Government to request, select, and authorize all work activity.

The Project Management Branch will receive a work request for construction services from an internal GRC customer.

A Project Manager (PM) and a Construction Manager (CM) will be assigned to act as a points of contact for the task.

A project number will be assigned and the COR will initiate a Form 321 letter, see Attachment A.2, and invite the Contractor to submit a Construction Project Plan (CPP) Proposal.

To assist in the preparation of the CPP Proposal, a site showing will be held by the Government to provide an understanding of the scope of work, schedule development, implementation of the work, and closeout requirements.

The Contractor will then prepare a CPP Proposal, see Attachment A.2, and submit the CPP as defined by the 321 Letter to the COR for review and evaluation.

The following documents are part of the CCP Proposal preparation:

o Construction Cost Estimate (CCE), see Attachment A.3 o Sample Bid Schedule Form, see Attachment A.4

The Government will review the CPP Proposal and select a contractor to perform the task based on best value selection criteria.

The Government will issue a NASA Form OF 347, see Attachment A.5, which authorizes the selected contractor to begin preconstruction activities, such as, design services, submittals, permits, schedules, purchase approved equipment and material, and to develop the Health and Safety Plan.

A notice to proceed will be issued after the Site Specific Health and Safety Plan is approved.

No work shall begin on any task without an issued Task Order (NASA Form OF 347) signed by the Contracting Officer. No field work shall begin without a Notice to Proceed letter signed by the

COR.

7.1 Construction Project Plan Proposal

The CPP Proposal shall be prepared by the Contractor and shall include all elements as listed on the (A.2 321 Letter) CPP Proposal content as listed for the specific project: company cover letter, detailed construction cost, implementation plan, construction schedule, demonstration of subcontractor competition, and any additional best value selection criteria defined per task on the 321 Letter CPP Proposal content section.

The design and construction costs shall include all anticipated expenses including: direct labor hours and dollars for design and construction management functions such as: development of design documents, construction supervision, construction safety, procurement, performance, payment bonds, and the preparation of as-built drawings; contractor and subcontractor labor hours by trade; equipment and materials costs; all indirect costs; markups and handling costs;

and profit.

The Overhead (O/H), Profit percentages and any additional indirect rates as well as anticipated key employees labor rates (excluding labor rates regulated by Davis Bacon rates) identified at the award of a task will be used as a not to exceed rate during the life of the task to support future change order or new work negotiations. (Key employees shall include, but are not limited to, project manager, clerical, superintendent, and safety officer.)

The bid schedule form (A.4) shall be completed in full by the Contractor as part of the CCP Proposal.

The bid schedule form must be completed as stated on the big schedule form and any alternative pricing (Increases, decreases, and value engineering) identified at the bottom of the bid schedule form or on a separate document.

The construction schedule shall be submitted in a Gantt chart format and shall include critical milestone dates for necessary interfaces with the Government, and a line item showing completion, which includes punch list, clean up and submission of as-built drawings and Operation and Maintenance (O&M) manuals.

The integrated implementation plan shall detail the technical approach to implement and complete the task. Note: Innovative or alternate approaches to completing tasks are part of the best value selection criteria. For purposes of the Seed Task, Contractor shall provide a Project Management Approach which shall include, but not limited to, Teaming, Partners, and Task Execution Personnel, as part of the Implementation Plan.

Demonstration of subcontractor competition may be requested by the PM on selected projects which would require a copy of the detailed subcontractor’s proposals to be attached to the CPP Proposal. The CPP Proposal shall also list the names of the companies that were invited to submit a subcontract price along with their proposal or declination. The selected subcontractor shall be identified along with the range of quotes received from all subcontractors from low to high.

7.2 Preconstruction Meeting

After contractor selection, and Government issuance of an OF 347, a Preconstruction meeting will be initiated by the Government. The Contractor, including any key subcontractors shall attend the preconstruction meeting. At the conclusion of the meeting, authorization will be given to the Contractor to commence the submittal process for planned equipment and material purchases, and to begin the development of the site specific Health and Safety Plan.

7.3 Site Specific Health and Safety Plan (HASP)

The site specific Health and Safety Plan (HASP) shall identify potential hazards and the means by which they will be controlled, eliminated, and monitored. The HASP shall be reviewed by the Facilities Infrastructure Division’s Safety Representative before being submitted to the GRC Safety, Health, and Environmental Management Offices for approval.

The approved HASP shall be maintained by the Contractor and kept at the job site for the duration of the task and all workers assigned to the task shall be required to read and understand the contents of the HASP before commencing any work activities. To document that the workers are made aware of all the contents contained in the HASP each worker is required to place their signature on the HASP document indicating that they have read and understand the hazards identified and the means to control those hazards. The Notice to Proceed with Construction will not be given until the Contractor has an approved

HASP.

7.4 Notice to Proceed with Construction (NTP)

In order to receive a Construction Notice to Proceed the following items must be addressed:

The Government must receive a letter from the Contractor certifying that the staff requirements (names of the site superintendent, safety officer, competent person(s) as required, etc.) for a task are met.

After the approval of the Contractor’s Health and Safety Plan, the COR will issue a Notice to Proceed to begin construction. The Contractor shall provide the necessary labor, materials, and equipment to implement the work in accordance with the submitted CPP Proposal or as amended by any contact modifications. The Contractor shall provide construction supervision for all aspects of the construction activities including coordination with representatives from key GRC organizations.

7.5 Performance

During the performance of each task order the Contractor shall:

Assure that all costs incurred for each task order do not exceed the amount authorized by the

347. The Contractor shall immediately notify the COR or the PM if the task order may exceed the amount authorized by 347 and submit an explanation and a plan for corrective action as early as possible during task order execution.

The Contractor shall track all schedule milestone dates for each task and ensure that all schedule changes are reported monthly in an updated Gantt chart format to the NASA project team. The Contractor shall immediately notify the COR of any projected schedule changes, and submit an explanation and a plan for corrective action. Construction Schedules shall be considered submittals of the task.

The Government reserves the right to enforce corrective measures at no additional cost in order to assure successful Contractor task performance. Corrective measures such as, but not limited to, daily meetings, increased project or safety procedures, inspections and/or documentation, and removal of employees for violations of NASA procedures, will be utilized to focus the efforts and completion of the subject work.

7.6 Status and Reporting

7.6.1 Daily Reports

For all tasks, the Contractor shall submit to the CM a daily inspection report describing the daily activities for each task. Included in the report shall be the total on-site workforce identified by trade (e.g. 1 Superintendent, 1 Electrical Foreman, 2 Journeyman Electricians, 1 Electrical Apprentice etc.) Include also in the report the progress of work, hours worked, any delays, interference or schedule conflicts, safety concerns or violations, equipment used, material received or shortages, and any visitors.

7.6.2 Accidents and Safety Violations

The Contractor shall report to the COR, as soon as possible, but within one (1) hour, any mishaps, incidents or close calls, as defined by the Glenn Safety Manual, that occur during operations at the Center involving personnel or contractors under your authority.

NASA reserves the right to remove any contractor employee for noncompliance with Center regulations.

8) Emergency Requirements

In case of an emergency such as a system critical impact, imminent danger, building or structure damage, or an environmental release the Contractor shall respond to the emergency, as directed by the Contracting Officer, COR or NASA Official. A task order, contract modification, or negotiated settlement shall be determined by the Contracting Officer.

9) Quality Control

The Contractor shall ensure effective quality control for all ongoing work activity.

9.1 Subcontract Management

The Contractor shall be responsible for effectively managing all work activity including that of a subcontractor, teaming partner, or vendor. The Contractor shall effectively manage purchasing sources, including that of any subcontractor, to ensure that each material, parts, equipment, and components meets specifications and quality requirements.

1.2 Contractor’s Quality Inspections and Testing

The Contractor shall implement a robust quality inspections and testing process so all work activities conform to requirements and specifications. Documentation shall indicate control through records of inspections and tests. When appropriate, the Contractor is authorized to utilize an independent testing laboratory to accomplish inspection and testing.

10) Government Quality Inspection

Work performed by the Contractor shall be subject to inspection by the Government. Changes to specifications or drawings ARE NOT permitted without written authorization of the Contracting Officer’s Representative.

When inspections reveal that corrective measures are required, additional time will be allowed for re-inspection by the Government. Any cost incurred shall be at the Contractor’s expense.

The Government shall be notified prior to concealing any work such as mechanical and electrical components behind drywall, and back filling or encasing of any underground utilities in order to inspect the work. Failure to provide such notification shall require removing concealed or backfill material to inspect the work and record survey and/or as-built data. Any cost incurred shall be at the Contractor’s expense.

All tasks are subject to continuous evaluation, review, and verification by the PM, CM, or COR.

The Contractor shall be notified in writing of any noncompliance area and shall be given three

(3) days to correct identified deficiencies.

Quality Assurance and Surveillance Plan (QASP) Attachment A.5

The Government reserves the right to conduct offsite inspections.

11) Closeout and Documentation

The Contractor shall participate in the Acceptance and Turnover Process. This process is implemented as a checklist to ensure major activities are complete and ready for turnover to the responsible Government Representative. The Contractor shall ensure that punch list items are complete, conduct training as applicable, perform operational testing, submit operational and maintenance manuals and red lined as-built drawings prior to the scheduled final walk-through.

At the completion of each task, the Contractor Representative and the Government CM shall meet to discuss and evaluate the Contractor’s performance. The purpose of this meeting is to allow the CM and the Contractor Representative to discuss and measure schedule and cost growth along with how well the Contractor performed in the elements identified on the task.

At the end of each task, the Contractor shall provide the following closeout documentation:

complete cost data, final drawings, red lined as-built drawings, reports (i.e. inspection reports, quality control reports, daily site reports etc.), approved shop drawings, O&M Manuals, and other supporting documents that were required to perform the task no later than 30 days from task final acceptance.

After task final acceptance and receipt of closeout documentation by the Government, submit final billing to the COR within 30 days.

A.1 - LIST OF ACRONYMS

American Industrial Hygiene Association (AIHA) Asbestos Containing Material (ACM) Best Value Selection (BVS) Central Contractor Registration (CCR) Code of Federal Regulations (CFR) Commercially available Off-The-Shelf (COTS) Concrete, Construction, and Demolition Debris (CC&D) Construction Cost Estimate (CCE) Construction Management (CM) Construction Project Plan (CPP) Contracting Officer’s Representative (COR) Data Universal Numbering System (DUNS) Defense Priorities and Allocations System (DPAS) Department Of Defense (DOD) Electronic Funds Transfer (EFT) Environmental Compliance Plan (ECP) Environmental Protection Agency (EPA) Federal Acquisition Regulation (FAR) Federal Awardee Performance and Integrity Information System (FAPIIS) Free Trade Agreement (FTA) Glenn Multiple Award Construction Contract 2 (GMACC2) Glenn Research Center (GRC) Government Furnished Property (GFP) Health and Safety Plan (HASP) Heating, Ventilation, and Air Conditioning (HVAC) Indefinite Delivery/Indefinite Quantity (IDIQ) Job Hazard Analysis (JHA) NASA FAR Supplement (NFS) National Aeronautics and Space Administration (NASA) North American Industry Classification System (NAICS) Notice to Proceed (NTP) Occupational Safety and Health Administration (OSHA) Online Representations and Certifications Application (ORCA) Operation and Maintenance (O&M) Past Performance Information Retrieval System (PPIRS) Project Manager (PM) Request for Proposal (RFP) Resource Conservation Recovery Act (RCRA) Service Disabled Veteran Owned Small Business (SDVOSB) Small Business Administration (SBA) Statement Of Objectives (SOO) Statement of Work (SOW) Storm Water Pollution Protection Plan (SWPPP) System for Award Management (SAM) Technical Representative (TR) To Be Determined (TBD) Toxic Substance Control Act (TSCA) United States Code (USC) United States Department of Agriculture (USDA) Women Owned Small Business (WOSB) World Trade Organization Government Procurement Agreement (WTO GPA)

A.2 – CONSTRUCTION PROJECT PLAN (321 LETTER)

Contractor Attn: President Street Address City, State, Zip

Subject: Project Order Number: Project Name, Glenn Research Center

An invitation is extended to your firm to submit a Construction Project Plan (CPP) Proposal for the subject project order number. (Project Manager Name) is the assigned Project Manager (PM) for this project.

1. A proposal meeting is scheduled for (Local Time) on XX/XX/XXXX at (detail location) at (Lewis Field or Plum Brook), Glenn Research Center.

All interested offerors are urged and expected to inspect the site where construction services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds to a claim after contract award. The site will not be open for inspection at any other time, unless authorized by amendment to this solicitation.

2. Pre-Bid Questions:

All pre-bid questions must be submitted in writing to the TR no later than XX/XX/XXXX @ (Local Time).

3. CPP Proposal Content:

a. Company Cover Letter

b. Detailed Construction Cost Estimate (include total construction cost)

c. Completion of the attached Bid Schedule Form.

d. Construction Schedule

e. Implementation Plan (identify challenges or concerns, including environmental issues)

f. Demonstration of Subcontractor Competition

g. Acknowledgement of Addendums

4. Additional Considerations:

a. Contractor’s CPP Proposal shall be valid for ninety (90) calendar days for Government acceptance after the date offers are due.

b. All work on this project shall be complete by XX/XX/XXXX.

5. CPP Proposal Submission: CPP Proposal shall be submitted to the COR by XX/XX/XXXX @ (Local Time).

National Aeronautics and Space Administration

John H. Glenn Research Center Lewis Field Cleveland, OH 44135-3191

Date

Reply to Attn of: FDP

A.3 – CONSTRUCTION COST ESTIMATE STRUCTURE

A.4 – SAMPLE BID SCHEDULE FORM

PROJECT NAME

Project Order Number

RFP SCHEDULE

The Task Pricing Schedule shall be completed by the Contractor and will be considered a part of the Construction Project Plan (CPP) Proposal.

This schedule reflects the fixed price amount for furnishing all services, labor, and material for all work associated with the “Project Name” project (Project Order Number) as depicted on project drawings dated XX/XX/XXXX and the project specifications dated XX/XX/XXXX.

BASE PRICE

Base bid consists of all labor, equipment, and materials to perform work associated with project SOW, parts list and specifications.

TOTAL FIRM FIXED PRICE

Total firm fixed price of Base and ALL Options: (Amount in Words):

DETERMINATION OF BEST VALUE

The Government will evaluate offers and make the determination of the BEST VALUE offer on the basis of the submitted CPP items.

COMMENCEMENT, PROSECUTION, AND COMPLETION OF WORK

The Contractor shall be required to (a) commence work under this contract within ten (10) calendar days after the date the Contractor receives the notice to proceed, (b) prosecute the work diligently, and (c) complete the entire work ready for use not later than XX/XX/XXXX.

A.5– QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

Quality Assurance and Surveillance Plan (QASP)

FOREWARD

The Government has a responsibility to monitor the contractor’s performance over the course of the contract to ensure its acceptability. To meet this responsibility, the Government needs sufficient information on contractor performance to be assured contract requirements are being satisfied.

1.0 INTRODUCTION

1.1 Purpose

The purpose of this Surveillance Plan is to define the overall approach that GRC intends to use to monitor contractor performance. The plan defines the process the Government expects to follow to obtain data, evaluate the contractor, and determine if contract performance is acceptable. The goal is to balance the level of Government surveillance with the perceived impacts and risks of non-performance.

1.2 Scope

This plan identifies Government surveillance activities and methods in the performance of this contract. It is intended to be a “living” document from which resources and activities will evolve from one phase to another during the life of the contract. The plan will be updated as required.

The guiding documents for this surveillance effort include:

Contract Terms and Conditions/Statement of Work (SOW) NPR 8735.2B – Management of Government Quality Assurance Functions for NASA Contracts

2.0 SURVEILLANCE STRATEGY

2.1 Insight

Insight is an assurance process that uses product performance requirements and performance metrics to ensure process capability and deliverable quality. Insight relies on gathering a minimum set of deliverable or process data that provides adequate visibility into the integrity of the deliverable or process. The data may be acquired from contractor records or report deliverables, usually in a non-intrusive parallel method.

Insight as applied to this contract will result in lower levels of Government surveillance and allow the contractor to assume increased responsibility and accountability for the integrity of processes. The Government’s goal is to follow an insight-driven surveillance strategy. However, the Government reserves the right to use an oversight approach to monitor questionable areas or areas of slipping or poor contractor performance.

2.2 Oversight

Oversight is an assurance process that uses customer-imposed specification and process controls, such as performance specifications and mandatory inspections, to direct the development and production of the deliverable. Oversight is intrusive in that it requires gathering contractor deliverable or process data through on-site, in-series involvement in the process. Oversight entails very detailed monitoring of the process itself.

Oversight is an in-line involvement in an activity, principally through inspection, with review and approval authority implicit to the degree necessary to assure that a process or deliverable’s key characteristics are stable and in control. Government inspection points will be determined primarily by Contracting Officer’s Representative (COR) requirements for progress reviews or as otherwise specified.

3.0 RESOURCES

Surveillance activities will be implemented by using NASA personnel (Contracting Officer (CO), COR, Task Requester (TR), Project Manager (PM), Construction Manager/Construction Inspector (CM/CI), Project Safety Officer (CSO), etc.) as required.

4.0 SURVEILLANCE STRATEGY AND APPROACH

4.1 Approach

The overall surveillance goal will be to obtain objective evidence and data that enables the Government to determine whether the contractor's program and processes are functioning as intended in accordance with the terms of the contract. The focus will be on compliance to government requirements rather than detection, i.e., emphasizing controlled processes, as opposed to relying solely upon inspection to identify problems.

Government surveillance personnel will have access to all areas in which the contract is being performed and will interface directly with their Contractor counterparts. Government surveillance will document problems, concerns and issues, and take note of contractor accomplishments. They will collect performance metric data, where applicable, and will participate in contractor review meetings, as needed. Information gained from these formal and informal exchanges of ideas and collection of data will be compiled and evaluated as a continuous measure of contract performance.

4.2 Methods of Surveillance

4.2.1 Management/Program Reviews/Audits

Regular reviews will be held with Contractor management to assess overall progress in meeting contract requirements. These meetings will be attended by appropriate Government and contractor personnel sufficient to effectively convey and communicate issues and concerns. Government audits will be conducted as needed by appropriate Government personnel. These audit results will be used as a Management Tool to assess overall contract compliance. These reviews/audits will normally take the form of:

Technical Information meetings

Documentation of problems, issues and concerns

Customer Feedback

Yearly Contract Reviews

Contractor Performance Assessment Reporting System (CPARS) Reports

4.2.2 Customer Feedback

Customers will be asked to provide feedback both formally and informally to provide insight into overall performance. Results will be shared with the contactor. Contractor performance will be discussed periodically and as each task is completed.

5.0 SUMMARY

This Surveillance Plan describes the approach that the Facilities Infrastructure Division intends to use to monitor the contract and assure that the Contractor performs in accordance with terms and conditions of the Contract.

The goal is to balance the level of Government surveillance with the perceived impacts and risks of mission failure.

A.6 – SAMPLE TASK AWARD FORM (OF-347)