7RFP202502LicensingApdxCD.pdf

This document is an appendix to the Request for Proposals (RFP) issued by the Los Angeles County Department of Animal Care and Control (DACC) for an animal licensing system and related services. The appendix contains exhibits and supplementary materials that support the main RFP documentation. The County seeks a cloud-based Software as a Service (SaaS) platform designed to streamline animal licensing, registration, and renewal processes while improving compliance, animal safety, and community engagement. DACC processes an average of approximately 138,000 licenses annually, with current distribution across multiple channels: 59% processed online, 17% by mail, 8% by phone, and 16% in person at animal care centers or through field enforcement officers. Prospective vendors should review all seven attachments provided with the RFP to gain comprehensive understanding of the County's requirements and evaluation criteria.

The appendix materials serve to clarify technical specifications, compliance requirements, and evaluation standards that bidders must address in their proposals. Vendors should carefully examine all supplementary exhibits and documentation to ensure their proposed solutions meet Los Angeles County's operational needs and system requirements for the animal licensing platform. The specific pricing terms, contract duration, renewal options, and other financial details are addressed within the complete RFP package, which prospective bidders must review in their entirety.