75H70421R00003_COVID-19 Response and Contract Tracing Support Services_Amendmend 0004.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

Paul Premoe

This amendment-0004 to the RFP provides the answers to additional questions received; Appendix C - Availability of the Contract Terms and Pricing to Federally Recognized Tribes and Tribal Organizations; and revised terms and conditions. The initial proposal package is due by March 18, 12pm EST and Word version of the RFP Sections B-M includes track changes for the changes made.

Indian Health Service Office of Management Services Division of Acquisition Policy

75H70421R00003

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03/16/2021

02/28/2021

03/16/2021

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Questions and Answers 75H70421R00003 Amendment-0004

QN# RFP

Page# Section Title Question Answer

1 28 C.3 Labor Categories and Qualifications

Please advise as to which of the 14 roles are considered medical personnel.

Section Title for L.5.3. has been changed from Medical Staff to Contractor Staff. The Government has a need for all 14 categories and fully intends specify which categories will be required via individual task orders

2 17 #1189 it refers to “Cost reimbursable items” Approved Travel and Hotel/Lodging … Is this cost item to be separate from The MFC Hourly Rate? In other words, do you want the Hourly Rate To include per diem, i.e.

meals, travel and lodging?

Term “Cost Reimbursable Items,” has been removed from the RFP and replaced by “Materials.” Charges under this “Materials” CLIN must be quoted and billed via a separate line item.

3 3 B.2 Contract

Pricing "The RFP States: “The contractor employees will be reimbursed with the hazard pay that is equivalent to the amount designated for the local Federal employees”

Can the Government please provide additional information on the hazard pay calculation/amounts referenced on page 3?

IHS does not intend to carry out separate Hazard pay CLINs on the initial Task Orders.

Therefore, only the fixed labor rates and anticipated material need to be quoted for the initial task orders.

4 129 Element 1.

Medical Staff Resumes

The RFP as of Amendment 2 states “Upon notification by the IHS of the selection, the proposed candidate shall provide fingerprints at an accepted site for FBI background check, within 3 business days. from a notification from the CO. e-Qip applicable shall be completed within 3 business days upon receiving FBI

Only the qualified contractor staff who are readily available for an assignment to a task order soon after the contract aware are to be proposed under RFP Section L.5.3. The government will make a final determination to issue a task order upon receiving FBI background check results, and may make an

P a g e | 3 of 126 background check clearance. Task Orders will be issued to for a contractor employee or staff upon receipt of the FBI background check clearance by the Agency.

The Agency may not issue a task order to the contractor if the proposed candidate or a significant number of candidates from the proposed team is not eligible or available to provide the services for the contract.”

Question: Are all staff for a proposed task order required to be on staff before the task order is awarded? This would put undo risk on small businesses and likely diminish their ability to bid and be competitive for task orders.

Comment: Contractors will do their own background checks prior to the FBI. Interim clearance would help mitigate any bottlenecks in the procedure.

award to contract for a portion of the proposed team.

5 130 Element 1. The RFP States “Two relevant past performance questionnaires (See Appendix A) are required to be submitted behalf of the offeror and if applicable, one questionnaire needs to be submitted for each subcontractor.”

Question: Initially it was assumed that subcontractors could submit more than one PPQ. Our subcontractor sent out 2 PPQs. If both are returned, how will the Government evaluate since one questionnaire is the limit?

The CO, at his discretion, will choose the questionnaire that is considered to be more relevant to this requirement.

6 133 L.6.Due Date To better align the Initial Proposal Package with the Final Proposal Package, we request the Government consider a 24 hours extension until 3/18 for the Initial Proposal Package.

Yes, the due date for the initial package is extended to March 18, 12pm EST.

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7 1. Is the opportunity still in Pre-solicitation or is this an active solicitation with a proposal due date of the 24th? Please clarify.

2. If the opportunity is an active solicitation, will the government consider an extension to allow offerors ample time to develop and submit a proposal?

3. If the opportunity is in Pre-solicitation when does the government anticipate the release of the final RFP?

This is an active solicitation.

8 28 C.3 Labor Categories and Qualifications

Are ISBEE/small business required to bid on both task orders?

All responsible offerors must submit both, the initial and final packages, to be considered for an award.

9 106 L.5.3 Medical Staff Element 1.

Medical Staff Resumes

Can subcontractors added to a team post-award in order to meet demand?

Yes, but FAR 52.219-14, Limitations on Subcontracting, applies to the resulting contract awards.

10 108 L.5.2. – Resumes for the initial task order(s)

Considering a total count of 75 resumes under Initial Task Orders 2a and 2b, is the government expecting all the 75 resumes for Medical Staffing in the Final Proposal?

No, the government expects multiple awards are needed to meet the requirements.

Offerors are allowed to submit resumes to meet a part of the needs.

75H70421R00003 Page 5 of 126

Indian Health Service

Request for Proposal

For

COVID-19 Response & Contract Tracing

Support Services

(RFP) 75H70421R00003

Amendment-0004

You are invited to submit a proposal in accordance with the requirements of the following Solicitation.

Proposals must be received by the Government no later than the local time on the Due Date stated in the table below.

Issue Date: 03/16/2021

Initial Package

Submission by:

03/18/2021, 12:00 p.m., EST

Final Package

Submission by:

03/24/2021, 12:00 p.m., EST

Point of Contact:

Paul Premoe paul.premoe@ihs.gov mailto:paul.premoe@ihs.gov

75H70421R00003 Page 6 of 126

SECTION B – PRODUCTS OR SERVICES AND PRICES/COSTS

B.1. CONSIDERATION

The Contractor shall provide the commercial health care services described in Section C, Description/ Specifications/Performance Work Statement (PWS).

B.2. CONTRACT PRICING

The Indian Health Service (IHS) is planning to issue Time and Material (T&M) Multiple Award

Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract vehicles as a result of this solicitation and

“fair opportunity” will be provided for subsequent task orders. The requirement is being solicited under a full and open competition, with the Agency’s intent to execute the Small Business Reserve in accordance with FAR 19.501 (a)(2). You are invited to submit a written proposal utilizing the below Schedule of Prices for the services specified in Section C, under Request for Proposal (RFP)

75H70421R00003.

Offerors are to provide the company’s Most Favored Customer (MFC) ceiling pricing for the labor categories listed in the Schedule of Prices below. The Places of Performance (PoP) subject to the resulting IDIQ contracts include the diverse geographic locations covering a mix of rural and metropolitan areas in various parts of the country and several different time zones. See

Attachment 1 - IHS Areas and Healthcare Facilities, for detailed PoP information. Offeror’s MFC ceiling labor rates must be provide for each of the IHS PoP Area and labor rates for the task orders shall not exceed the proposed labor rates of the IDIQ contract. Level of contractor qualifications to be requested for some of the labor categories among task order RFQs will vary – e.g., some

RFQs will require a Contact tracing Supervisor with Bachelor’s degrees while other RFQs will prefer the candidates with Master’s Degree in Public Health – therefore, the CO recommends the

MFC ceiling rate to consider the PoP of each Area and a potential candidate with highest level of qualification based on the criteria provided in the PWS. Contractor is strongly encouraged to provide discounts from its IDIQ contract pricing when quoting for the task orders in consideration of the requested qualification and competition.

It is the Agency’s intent to honor the hazard pay to contractor employees assigned to the applicable locations/facilities. Unless otherwise determined necessary and authorized by the Task Order

Contracting Officer, the contractor employees will be reimbursed with the hazard pay that is equivalent to the amount designated for the local Federal employees. All hazard pay, after deducting applicable taxes, shall be made to the contractor employee in its entirety.

75H70421R00003 Page 7 of 126

Table A. Schedule of Prices

The minimum and maximum ordering limits of the IDIQ contract award with each awardee, are

$25,000, and $20,000,000, respectively.

Base Period: 12 Months Period

CLINs 0001-0188 and 0189 represent Time (Labor Hours) and Materials (Per Diem and Hazard

Pay) portions of this Time & Materials IDIQ Contract, respectively. Option Years’ CLINs are structured in same manner.

CLINs

RFQ Labor Category IHS PoP Area Annual

Hours

MFC Hourly

Labor Rate

Contact Tracer

0001 Contact Tracer Alaska 2,080 $

0002 Contact Tracer Albuquerque 2,080 $

0003 Contact Tracer Bemidji 2,080 $

0004 Contact Tracer Billings 2,080 $

0005 Contact Tracer California 2,080 $

0006 Contact Tracer Great plains 2,080 $

0007 Contact Tracer Nashville 2,080 $

0008 Contact Tracer Navajo 2,080 $

0009 Contact Tracer Oklahoma City 2,080 $

0010 Contact Tracer Phoenix 2,080 $

0011 Contact Tracer Portland 2,080 $

0012 Contact Tracer Tucson 2,080 $

0013 Contact Tracer IHS Headquarters 2,080 $

0014 Contact Tracer Contractor’s Site 2,080 $

Contact Tracing Supervisor / Program Manager / Case Manager / Training

Manager - (CPCT)

0015 CPTC Alaska 2,080 $

0016 CPTC Albuquerque 2,080 $

0017 CPTC Bemidji 2,080 $

0018 CPTC Billings 2,080 $

0019 CPTC California 2,080 $

0020 CPTC Great plains 2,080 $

0021 CPTC Nashville 2,080 $

0022 CPTC Navajo 2,080 $

0023 CPTC Oklahoma City 2,080 $

75H70421R00003 Page 8 of 126

0024 CPTC Phoenix 2,080 $

0025 CPTC Portland 2,080 $

0026 CPTC Tucson 2,080 $

0027 CPTC IHS Headquarters 2,080 $

0028 CPTC Contractor’s Site 2,080 $

Case Investigator

0029 Case Investigator Alaska 2,080 $

0030 Case Investigator Albuquerque 2,080 $

0031 Case Investigator Bemidji 2,080 $

0032 Case Investigator Billings 2,080 $

0033 Case Investigator California 2,080 $

0034 Case Investigator Great plains 2,080 $

0035 Case Investigator Nashville 2,080 $

0036 Case Investigator Navajo 2,080 $

0037 Case Investigator Oklahoma City 2,080 $

0038 Case Investigator Phoenix 2,080 $

0039 Case Investigator Portland 2,080 $

0040 Case Investigator Tucson 2,080 $

0041 Case Investigator IHS Headquarters 2,080 $

0042 Case Investigator Contractor’s Site 2,080 $

Community Resource Coordinator / Social Worker /

Self-Isolation & Self-Quarantine Monitor - (CSS)

0043 CSS Alaska 2,080 $

0044 CSS Albuquerque 2,080 $

0045 CSS Bemidji 2,080 $

0046 CSS Billings 2,080 $

0047 CSS California 2,080 $

0048 CSS Great plains 2,080 $

0049 CSS Nashville 2,080 $

0050 CSS Navajo 2,080 $

0051 CSS Oklahoma City 2,080 $

0052 CSS Phoenix 2,080 $

0053 CSS Portland 2,080 $

0054 CSS Tucson 2,080 $

0055 CSS IHS Headquarters 2,080 $

0056 CSS Contractor’s Site 2,080 $

75H70421R00003 Page 9 of 126

Registered Nurse (RN) / Professional Nurse and Public Health Nurse (PHN)

0057 RN / PHN Alaska 2,080 $

0058 RN / PHN Albuquerque 2,080 $

0059 RN / PHN Bemidji 2,080 $

0060 RN / PHN Billings 2,080 $

0061 RN / PHN California 2,080 $

0062 RN / PHN Great plains 2,080 $

0063 RN / PHN Nashville 2,080 $

0064 RN / PHN Navajo 2,080 $

0065 RN / PHN Oklahoma City 2,080 $

0066 RN / PHN Phoenix 2,080 $

0067 RN / PHN Portland 2,080 $

0068 RN / PHN Tucson 2,080 $

0069 RN / PHN IHS Headquarters 2,080 $

Licensed Practical Nurse (LPN)

0070 LPN Alaska 2,080 $

0071 LPN Albuquerque 2,080 $

0072 LPN Bemidji 2,080 $

0073 LPN Billings 2,080 $

0074 LPN California 2,080 $

0075 LPN Great plains 2,080 $

0076 LPN Nashville 2,080 $

0077 LPN Navajo 2,080 $

0078 LPN Oklahoma City 2,080 $

0079 LPN Phoenix 2,080 $

0080 LPN Portland 2,080 $

0081 LPN Tucson 2,080 $

0082 LPN IHS Headquarters 2,080 $

Health Technician (HT) / Certified Nursing Assistant (CNA)

0083 HT / CNA Alaska 2,080 $

0084 HT / CNA Albuquerque 2,080 $

0085 HT / CNA Bemidji 2,080 $

0086 HT / CNA Billings 2,080 $

0087 HT / CNA California 2,080 $

0088 HT / CNA Great plains 2,080 $

75H70421R00003 Page 10 of 126

0089 HT / CNA Nashville 2,080 $

0090 HT / CNA Navajo 2,080 $

0091 HT / CNA Oklahoma City 2,080 $

0092 HT / CNA Phoenix 2,080 $

0093 HT / CNA Portland 2,080 $

0094 HT / CNA Tucson 2,080 $

0095 HT / CNA IHS Headquarters 2,080 $

Psych Technician

0096 Psych Technician Alaska 2,080 $

0097 Psych Technician Albuquerque 2,080 $

0098 Psych Technician Bemidji 2,080 $

0099 Psych Technician Billings 2,080 $

0100 Psych Technician California 2,080 $

0101 Psych Technician Great plains 2,080 $

0102 Psych Technician Nashville 2,080 $

0103 Psych Technician Navajo 2,080 $

0104 Psych Technician Oklahoma City 2,080 $

0105 Psych Technician Phoenix 2,080 $

0106 Psych Technician Portland 2,080 $

0107 Psych Technician Tucson 2,080 $

0108 Psych Technician IHS Headquarters 2,080 $

0109 Psych Technician Contractor’s Site 2,080 $

Pharmacy Technician

0110 Pharmacy Technician Alaska 2,080 $

0111 Pharmacy Technician Albuquerque 2,080 $

0112 Pharmacy Technician Bemidji 2,080 $

0113 Pharmacy Technician Billings 2,080 $

0114 Pharmacy Technician California 2,080 $

0115 Pharmacy Technician Great plains 2,080 $

0116 Pharmacy Technician Nashville 2,080 $

0117 Pharmacy Technician Navajo 2,080 $

0118 Pharmacy Technician Oklahoma City 2,080 $

0119 Pharmacy Technician Phoenix 2,080 $

0120 Pharmacy Technician Portland 2,080 $

0121 Pharmacy Technician Tucson 2,080 $

75H70421R00003 Page 11 of 126

0122 Pharmacy Technician IHS Headquarters 2,080 $

Supply Technician

0123 Supply Technician Alaska 2,080 $

0124 Supply Technician Albuquerque 2,080 $

0125 Supply Technician Bemidji 2,080 $

0126 Supply Technician Billings 2,080 $

0127 Supply Technician California 2,080 $

0128 Supply Technician Great plains 2,080 $

0129 Supply Technician Nashville 2,080 $

0130 Supply Technician Navajo 2,080 $

0131 Supply Technician Oklahoma City 2,080 $

0132 Supply Technician Phoenix 2,080 $

0133 Supply Technician Portland 2,080 $

0134 Supply Technician Tucson 2,080 $

0135 Supply Technician IHS Headquarters 2,080 $

Program Assistant

0136 Program Assistant Alaska 2,080 $

0137 Program Assistant Albuquerque 2,080 $

0138 Program Assistant Bemidji 2,080 $

0139 Program Assistant Billings 2,080 $

0140 Program Assistant California 2,080 $

0141 Program Assistant Great plains 2,080 $

0142 Program Assistant Nashville 2,080 $

0143 Program Assistant Navajo 2,080 $

0144 Program Assistant Oklahoma City 2,080 $

0145 Program Assistant Phoenix 2,080 $

0146 Program Assistant Portland 2,080 $

0147 Program Assistant Tucson 2,080 $

0148 Program Assistant IHS Headquarters 2,080 $

Laboratory Technician

0149 Laboratory Technician Alaska 2,080 $

0150 Laboratory Technician Albuquerque 2,080 $

0151 Laboratory Technician Bemidji 2,080 $

0152 Laboratory Technician Billings 2,080 $

0153 Laboratory Technician California 2,080 $

75H70421R00003 Page 12 of 126

0154 Laboratory Technician Great plains 2,080 $

0155 Laboratory Technician Nashville 2,080 $

0156 Laboratory Technician Navajo 2,080 $

0157 Laboratory Technician Oklahoma City 2,080 $

0158 Laboratory Technician Phoenix 2,080 $

0159 Laboratory Technician Portland 2,080 $

0160 Laboratory Technician Tucson 2,080 $

0161 Laboratory Technician IHS Headquarters 2,080 $

Laboratory-Assistant Technician

0162 Laboratory-Assistant

Technician

Alaska 2,080 $

0163 Laboratory-Assistant

Technician

Albuquerque 2,080 $

0164 Laboratory-Assistant

Technician

Bemidji 2,080 $

0165 Laboratory-Assistant

Technician

Billings 2,080 $

0166 Laboratory-Assistant

Technician

California 2,080 $

0167 Laboratory-Assistant

Technician

Great plains 2,080 $

0168 Laboratory-Assistant

Technician

Nashville 2,080 $

0169 Laboratory-Assistant

Technician

Navajo 2,080 $

0170 Laboratory-Assistant

Technician

Oklahoma City 2,080 $

0171 Laboratory-Assistant

Technician

Phoenix 2,080 $

0172 Laboratory-Assistant

Technician

Portland 2,080 $

0173 Laboratory-Assistant

Technician

Tucson 2,080 $

0174 Laboratory-Assistant

Technician

IHS Headquarters 2,080 $

Epidemiologist

0175 Epidemiologist / Data Alaska 2,080 $

75H70421R00003 Page 13 of 126

Analyst

0176 Epidemiologist / Data

Analyst Albuquerque 2,080 $

0177 Epidemiologist / Data

Analyst Bemidji 2,080 $

0178 Epidemiologist / Data

Analyst Billings 2,080 $

0179 Epidemiologist / Data

Analyst California 2,080 $

0180 Epidemiologist / Data

Analyst Great plains 2,080 $

0181 Epidemiologist / Data

Analyst Nashville 2,080 $

0182 Epidemiologist / Data

Analyst Navajo 2,080 $

0183 Epidemiologist / Data

Analyst Oklahoma City 2,080 $

0184 Epidemiologist / Data

Analyst Phoenix 2,080 $

0185 Epidemiologist / Data

Analyst Portland 2,080 $

0186 Epidemiologist / Data

Analyst Tucson 2,080 $

0187 Epidemiologist / Data

Analyst IHS Headquarters 2,080 $

0188 Epidemiologist / Data

Analyst Contractor’s Site 2,080 $

0189 Materials –

Reimbursement amount under this Materials CLIN is to be billed with the monthly invoices as incurred.

Materials under the T&M contract include:

1. Approved travels

2. Hotel/Lodging

3. Hazard Pay

Items under this Materials CLIN shall be treated as part of the effort for the purposes of this contract and shall be handled in the following manner. The Contractor will include an estimate of any applicable materials charges for the proposed contractor staff in the quotation for the resulting Task Order. Receipts for all items over $300 shall be included with the

See B.3.

75H70421R00003 Page 14 of 126

Option Period 1: 12 Months Period invoice.

RFQ Labor

Category IHS PoP Area

Annual

Hours

MFC Hourly

Labor Rate

Contact Tracer

1001 Contact Tracer Alaska 2,080 $

1002 Contact Tracer Albuquerque 2,080 $

1003 Contact Tracer Bemidji 2,080 $

1004 Contact Tracer Billings 2,080 $

1005 Contact Tracer California 2,080 $

1006 Contact Tracer Great plains 2,080 $

1007 Contact Tracer Nashville 2,080 $

1008 Contact Tracer Navajo 2,080 $

1009 Contact Tracer Oklahoma City 2,080 $

1010 Contact Tracer Phoenix 2,080 $

1011 Contact Tracer Portland 2,080 $

1012 Contact Tracer Tucson 2,080 $

1013 Contact Tracer IHS Headquarters 2,080 $

1014 Contact Tracer Contractor’s Site 2,080 $

Contact Tracing Supervisor / Program Manager / Case Manager / Training

Manager - (CPCT)

1015 CPTC Alaska 2,080 $

1016 CPTC Albuquerque 2,080 $

1017 CPTC Bemidji 2,080 $

1018 CPTC Billings 2,080 $

1019 CPTC California 2,080 $

1020 CPTC Great plains 2,080 $

1021 CPTC Nashville 2,080 $

1022 CPTC Navajo 2,080 $

1023 CPTC Oklahoma City 2,080 $

1024 CPTC Phoenix 2,080 $

1025 CPTC Portland 2,080 $

1026 CPTC Tucson 2,080 $

75H70421R00003 Page 15 of 126

1027 CPTC IHS Headquarters 2,080 $

1028 CPTC Contractor’s Site 2,080 $

Case Investigator

1029 Case Investigator Alaska 2,080 $

1030 Case Investigator Albuquerque 2,080 $

1031 Case Investigator Bemidji 2,080 $

1032 Case Investigator Billings 2,080 $

1033 Case Investigator California 2,080 $

1034 Case Investigator Great plains 2,080 $

1035 Case Investigator Nashville 2,080 $

1036 Case Investigator Navajo 2,080 $

1037 Case Investigator Oklahoma City 2,080 $

1038 Case Investigator Phoenix 2,080 $

1039 Case Investigator Portland 2,080 $

1040 Case Investigator Tucson 2,080 $

1041 Case Investigator IHS Headquarters 2,080 $

1042 Case Investigator Contractor’s Site 2,080 $

Community Resource Coordinator / Social Worker /

Self-Isolation & Self-Quarantine Monitor - (CSS)

1043 CSS Alaska 2,080 $

1044 CSS Albuquerque 2,080 $

1045 CSS Bemidji 2,080 $

1046 CSS Billings 2,080 $

1047 CSS California 2,080 $

1048 CSS Great plains 2,080 $

1049 CSS Nashville 2,080 $

1050 CSS Navajo 2,080 $

1051 CSS Oklahoma City 2,080 $

1052 CSS Phoenix 2,080 $

1053 CSS Portland 2,080 $

1054 CSS Tucson 2,080 $

1055 CSS IHS Headquarters 2,080 $

1056 CSS Contractor’s Site 2,080 $

Registered Nurse (RN) / Professional Nurse and Public Health Nurse (PHN)

1057 RN / PHN Alaska 2,080 $

1058 RN / PHN Albuquerque 2,080 $

75H70421R00003 Page 16 of 126

1059 RN / PHN Bemidji 2,080 $

1060 RN / PHN Billings 2,080 $

1061 RN / PHN California 2,080 $

1062 RN / PHN Great plains 2,080 $

1063 RN / PHN Nashville 2,080 $

1064 RN / PHN Navajo 2,080 $

1065 RN / PHN Oklahoma City 2,080 $

1066 RN / PHN Phoenix 2,080 $

1067 RN / PHN Portland 2,080 $

1068 RN / PHN Tucson 2,080 $

1069 RN / PHN IHS Headquarters 2,080 $

Licensed Practical Nurse (LPN)

1070 LPN Alaska 2,080 $

1071 LPN Albuquerque 2,080 $

1072 LPN Bemidji 2,080 $

1073 LPN Billings 2,080 $

1074 LPN California 2,080 $

1075 LPN Great plains 2,080 $

1076 LPN Nashville 2,080 $

1077 LPN Navajo 2,080 $

1078 LPN Oklahoma City 2,080 $

1079 LPN Phoenix 2,080 $

1080 LPN Portland 2,080 $

1081 LPN Tucson 2,080 $

1082 LPN IHS Headquarters 2,080 $

Health Technician (HT) / Certified Nursing Assistant (CNA)

1083 HT / CNA Alaska 2,080 $

1084 HT / CNA Albuquerque 2,080 $

1085 HT / CNA Bemidji 2,080 $

1086 HT / CNA Billings 2,080 $

1087 HT / CNA California 2,080 $

1088 HT / CNA Great plains 2,080 $

1089 HT / CNA Nashville 2,080 $

1090 HT / CNA Navajo 2,080 $

1091 HT / CNA Oklahoma City 2,080 $

75H70421R00003 Page 17 of 126

1092 HT / CNA Phoenix 2,080 $

1093 HT / CNA Portland 2,080 $

1094 HT / CNA Tucson 2,080 $

1095 HT / CNA IHS Headquarters 2,080 $

Psych Technician

1096 Psych Technician Alaska 2,080 $

1097 Psych Technician Albuquerque 2,080 $

1098 Psych Technician Bemidji 2,080 $

1099 Psych Technician Billings 2,080 $

1100 Psych Technician California 2,080 $

1101 Psych Technician Great plains 2,080 $

1102 Psych Technician Nashville 2,080 $

1103 Psych Technician Navajo 2,080 $

1104 Psych Technician Oklahoma City 2,080 $

1105 Psych Technician Phoenix 2,080 $

1106 Psych Technician Portland 2,080 $

1107 Psych Technician Tucson 2,080 $

1108 Psych Technician IHS Headquarters 2,080 $

1109 Psych Technician Contractor’s Site 2,080 $

Pharmacy Technician

1110 Pharmacy Technician Alaska 2,080 $

1111 Pharmacy Technician Albuquerque 2,080 $

1112 Pharmacy Technician Bemidji 2,080 $

1113 Pharmacy Technician Billings 2,080 $

1114 Pharmacy Technician California 2,080 $

1115 Pharmacy Technician Great plains 2,080 $

1116 Pharmacy Technician Nashville 2,080 $

1117 Pharmacy Technician Navajo 2,080 $

1118 Pharmacy Technician Oklahoma City 2,080 $

1119 Pharmacy Technician Phoenix 2,080 $

1120 Pharmacy Technician Portland 2,080 $

1121 Pharmacy Technician Tucson 2,080 $

1122 Pharmacy Technician IHS Headquarters 2,080 $

Supply Technician

1123 Supply Technician Alaska 2,080 $

75H70421R00003 Page 18 of 126

1124 Supply Technician Albuquerque 2,080 $

1125 Supply Technician Bemidji 2,080 $

1126 Supply Technician Billings 2,080 $

1127 Supply Technician California 2,080 $

1128 Supply Technician Great plains 2,080 $

1129 Supply Technician Nashville 2,080 $

1130 Supply Technician Navajo 2,080 $

1131 Supply Technician Oklahoma City 2,080 $

1132 Supply Technician Phoenix 2,080 $

1133 Supply Technician Portland 2,080 $

1134 Supply Technician Tucson 2,080 $

1135 Supply Technician IHS Headquarters 2,080 $

Program Assistant

1136 Program Assistant Alaska 2,080 $

1137 Program Assistant Albuquerque 2,080 $

1138 Program Assistant Bemidji 2,080 $

1139 Program Assistant Billings 2,080 $

1140 Program Assistant California 2,080 $

1141 Program Assistant Great plains 2,080 $

1142 Program Assistant Nashville 2,080 $

1143 Program Assistant Navajo 2,080 $

1144 Program Assistant Oklahoma City 2,080 $

1145 Program Assistant Phoenix 2,080 $

1146 Program Assistant Portland 2,080 $

1147 Program Assistant Tucson 2,080 $

1148 Program Assistant IHS Headquarters 2,080 $

Laboratory Technician

1149 Laboratory Technician Alaska 2,080 $

1150 Laboratory Technician Albuquerque 2,080 $

1151 Laboratory Technician Bemidji 2,080 $

1152 Laboratory Technician Billings 2,080 $

1153 Laboratory Technician California 2,080 $

1154 Laboratory Technician Great plains 2,080 $

1155 Laboratory Technician Nashville 2,080 $

1156 Laboratory Technician Navajo 2,080 $

75H70421R00003 Page 19 of 126

1157 Laboratory Technician Oklahoma City 2,080 $

1158 Laboratory Technician Phoenix 2,080 $

1159 Laboratory Technician Portland 2,080 $

1160 Laboratory Technician Tucson 2,080 $

1161 Laboratory Technician IHS Headquarters 2,080 $

Laboratory-Assistant Technician

1162 Laboratory-Assistant

Technician

Alaska 2,080 $

1163 Laboratory-Assistant

Technician

Albuquerque 2,080 $

1164 Laboratory-Assistant

Technician

Bemidji 2,080 $

1165 Laboratory-Assistant

Technician

Billings 2,080 $

1166 Laboratory-Assistant

Technician

California 2,080 $

1167 Laboratory-Assistant

Technician

Great plains 2,080 $

1168 Laboratory-Assistant

Technician

Nashville 2,080 $

1169 Laboratory-Assistant

Technician

Navajo 2,080 $

1170 Laboratory-Assistant

Technician

Oklahoma City 2,080 $

1171 Laboratory-Assistant

Technician

Phoenix 2,080 $

1172 Laboratory-Assistant

Technician

Portland 2,080 $

1173 Laboratory-Assistant

Technician

Tucson 2,080 $

1174 Laboratory-Assistant

Technician

IHS Headquarters 2,080 $

Epidemiologist

1175 Epidemiologist / Data

Analyst Alaska 2,080 $

1176 Epidemiologist / Data

Analyst Albuquerque 2,080 $

1177 Epidemiologist / Data Bemidji 2,080 $

75H70421R00003 Page 20 of 126

1178 Epidemiologist / Data

Analyst Billings 2,080 $

1179 Epidemiologist / Data

Analyst California 2,080 $

1180 Epidemiologist / Data

Analyst Great plains 2,080 $

1181 Epidemiologist / Data

Analyst Nashville 2,080 $

1182 Epidemiologist / Data

Analyst Navajo 2,080 $

1183 Epidemiologist / Data

Analyst Oklahoma City 2,080 $

1184 Epidemiologist / Data

Analyst Phoenix 2,080 $

1185 Epidemiologist / Data

Analyst Portland 2,080 $

1186 Epidemiologist / Data

Analyst Tucson 2,080 $

1187 Epidemiologist / Data

Analyst IHS Headquarters 2,080 $

1188 Epidemiologist / Data

Analyst

1189 Materials –

Reimbursement amount under this Material CLIN is to be billed with the monthly invoices as incurred.

Items under this Materials CLIN shall be treated as part of the effort for the purposes of this contract and shall be handled in the following manner. The Contractor will include an estimate of any applicable materials charges for the proposed contractor staff in the quotation for the resulting Task Order. Receipts for all items over $300 shall be included with the invoice.

75H70421R00003 Page 21 of 126

Option Period II: 12 Months Period

RFQ Labor

Category IHS PoP Area

Annual

Hours

MFC Hourly

Labor Rate

Contact Tracer

2001 Contact Tracer Alaska 2,080 $

2002 Contact Tracer Albuquerque 2,080 $

2003 Contact Tracer Bemidji 2,080 $

2004 Contact Tracer Billings 2,080 $

2005 Contact Tracer California 2,080 $

2006 Contact Tracer Great plains 2,080 $

2007 Contact Tracer Nashville 2,080 $

2008 Contact Tracer Navajo 2,080 $

2009 Contact Tracer Oklahoma City 2,080 $

2010 Contact Tracer Phoenix 2,080 $

2011 Contact Tracer Portland 2,080 $

2012 Contact Tracer Tucson 2,080 $

2013 Contact Tracer IHS Headquarters 2,080 $

2014 Contact Tracer Contractor’s Site 2,080 $

Contact Tracing Supervisor / Program Manager / Case Manager / Training

Manager - (CPCT)

2015 CPTC Alaska 2,080 $

2016 CPTC Albuquerque 2,080 $

2017 CPTC Bemidji 2,080 $

2018 CPTC Billings 2,080 $

2019 CPTC California 2,080 $

2020 CPTC Great plains 2,080 $

2021 CPTC Nashville 2,080 $

2022 CPTC Navajo 2,080 $

2023 CPTC Oklahoma City 2,080 $

2024 CPTC Phoenix 2,080 $

2025 CPTC Portland 2,080 $

2026 CPTC Tucson 2,080 $

2027 CPTC IHS Headquarters 2,080 $

2028 CPTC Contractor’s Site 2,080 $

Case Investigator

2029 Case Investigator Alaska 2,080 $

75H70421R00003 Page 22 of 126

2030 Case Investigator Albuquerque 2,080 $

2031 Case Investigator Bemidji 2,080 $

2032 Case Investigator Billings 2,080 $

2033 Case Investigator California 2,080 $

2034 Case Investigator Great plains 2,080 $

2035 Case Investigator Nashville 2,080 $

2036 Case Investigator Navajo 2,080 $

2037 Case Investigator Oklahoma City 2,080 $

2038 Case Investigator Phoenix 2,080 $

2039 Case Investigator Portland 2,080 $

2040 Case Investigator Tucson 2,080 $

2041 Case Investigator IHS Headquarters 2,080 $

2042 Case Investigator Contractor’s Site 2,080 $

Community Resource Coordinator / Social Worker /

Self-Isolation & Self-Quarantine Monitor - (CSS)

2043 CSS Alaska 2,080 $

2044 CSS Albuquerque 2,080 $

2045 CSS Bemidji 2,080 $

2046 CSS Billings 2,080 $

2047 CSS California 2,080 $

2048 CSS Great plains 2,080 $

2049 CSS Nashville 2,080 $

2050 CSS Navajo 2,080 $

2051 CSS Oklahoma City 2,080 $

2052 CSS Phoenix 2,080 $

2053 CSS Portland 2,080 $

2054 CSS Tucson 2,080 $

2055 CSS IHS Headquarters 2,080 $

2056 CSS Contractor’s Site 2,080 $

Registered Nurse (RN) / Professional Nurse and Public Health Nurse (PHN)

2057 RN / PHN Alaska 2,080 $

2058 RN / PHN Albuquerque 2,080 $

2059 RN / PHN Bemidji 2,080 $

2060 RN / PHN Billings 2,080 $

2061 RN / PHN California 2,080 $

2062 RN / PHN Great plains 2,080 $

75H70421R00003 Page 23 of 126

2063 RN / PHN Nashville 2,080 $

2064 RN / PHN Navajo 2,080 $

2065 RN / PHN Oklahoma City 2,080 $

2066 RN / PHN Phoenix 2,080 $

2067 RN / PHN Portland 2,080 $

2068 RN / PHN Tucson 2,080 $

2069 RN / PHN IHS Headquarters 2,080 $

Licensed Practical Nurse (LPN)

2070 LPN Alaska 2,080 $

2071 LPN Albuquerque 2,080 $

2072 LPN Bemidji 2,080 $

2073 LPN Billings 2,080 $

2074 LPN California 2,080 $

2075 LPN Great plains 2,080 $

2076 LPN Nashville 2,080 $

2077 LPN Navajo 2,080 $

2078 LPN Oklahoma City 2,080 $

2079 LPN Phoenix 2,080 $

2080 LPN Portland 2,080 $

2081 LPN Tucson 2,080 $

2082 LPN IHS Headquarters 2,080 $

Health Technician (HT) / Certified Nursing Assistant (CNA)

2083 HT / CNA Alaska 2,080 $

2084 HT / CNA Albuquerque 2,080 $

2085 HT / CNA Bemidji 2,080 $

2086 HT / CNA Billings 2,080 $

2087 HT / CNA California 2,080 $

2088 HT / CNA Great plains 2,080 $

2089 HT / CNA Nashville 2,080 $

2090 HT / CNA Navajo 2,080 $

2091 HT / CNA Oklahoma City 2,080 $

2092 HT / CNA Phoenix 2,080 $

2093 HT / CNA Portland 2,080 $

2094 HT / CNA Tucson 2,080 $

2095 HT / CNA IHS Headquarters 2,080 $

75H70421R00003 Page 24 of 126

Psych Technician

2096 Psych Technician Alaska 2,080 $

2097 Psych Technician Albuquerque 2,080 $

2098 Psych Technician Bemidji 2,080 $

2099 Psych Technician Billings 2,080 $

2100 Psych Technician California 2,080 $

2101 Psych Technician Great plains 2,080 $

2102 Psych Technician Nashville 2,080 $

2103 Psych Technician Navajo 2,080 $

2104 Psych Technician Oklahoma City 2,080 $

2105 Psych Technician Phoenix 2,080 $

2106 Psych Technician Portland 2,080 $

2107 Psych Technician Tucson 2,080 $

2108 Psych Technician IHS Headquarters 2,080 $

2109 Psych Technician Contractor’s Site 2,080 $

Pharmacy Technician

2110 Pharmacy Technician Alaska 2,080 $

2111 Pharmacy Technician Albuquerque 2,080 $

2112 Pharmacy Technician Bemidji 2,080 $

2113 Pharmacy Technician Billings 2,080 $

2114 Pharmacy Technician California 2,080 $

2115 Pharmacy Technician Great plains 2,080 $

2116 Pharmacy Technician Nashville 2,080 $

2117 Pharmacy Technician Navajo 2,080 $

2118 Pharmacy Technician Oklahoma City 2,080 $

2119 Pharmacy Technician Phoenix 2,080 $

2120 Pharmacy Technician Portland 2,080 $

2121 Pharmacy Technician Tucson 2,080 $

2122 Pharmacy Technician IHS Headquarters 2,080 $

Supply Technician

2123 Supply Technician Alaska 2,080 $

2124 Supply Technician Albuquerque 2,080 $

2125 Supply Technician Bemidji 2,080 $

2126 Supply Technician Billings 2,080 $

2127 Supply Technician California 2,080 $

75H70421R00003 Page 25 of 126

2128 Supply Technician Great plains 2,080 $

2129 Supply Technician Nashville 2,080 $

2130 Supply Technician Navajo 2,080 $

2131 Supply Technician Oklahoma City 2,080 $

2132 Supply Technician Phoenix 2,080 $

2133 Supply Technician Portland 2,080 $

2134 Supply Technician Tucson 2,080 $

2135 Supply Technician IHS Headquarters 2,080 $

Program Assistant

2136 Program Assistant Alaska 2,080 $

2137 Program Assistant Albuquerque 2,080 $

2138 Program Assistant Bemidji 2,080 $

2139 Program Assistant Billings 2,080 $

2140 Program Assistant California 2,080 $

2141 Program Assistant Great plains 2,080 $

2142 Program Assistant Nashville 2,080 $

2143 Program Assistant Navajo 2,080 $

2144 Program Assistant Oklahoma City 2,080 $

2145 Program Assistant Phoenix 2,080 $

2146 Program Assistant Portland 2,080 $

2147 Program Assistant Tucson 2,080 $

2148 Program Assistant IHS Headquarters 2,080 $

Laboratory Technician

2149 Laboratory Technician Alaska 2,080 $

2150 Laboratory Technician Albuquerque 2,080 $

2151 Laboratory Technician Bemidji 2,080 $

2152 Laboratory Technician Billings 2,080 $

2153 Laboratory Technician California 2,080 $

2154 Laboratory Technician Great plains 2,080 $

2155 Laboratory Technician Nashville 2,080 $

2156 Laboratory Technician Navajo 2,080 $

2157 Laboratory Technician Oklahoma City 2,080 $

2158 Laboratory Technician Phoenix 2,080 $

2159 Laboratory Technician Portland 2,080 $

2160 Laboratory Technician Tucson 2,080 $

75H70421R00003 Page 26 of 126

2161 Laboratory Technician IHS Headquarters 2,080 $

Laboratory-Assistant Technician

2162 Laboratory-Assistant

Technician

Alaska 2,080 $

2163 Laboratory-Assistant

Technician

Albuquerque 2,080 $

2164 Laboratory-Assistant

Technician

Bemidji 2,080 $

2165 Laboratory-Assistant

Technician

Billings 2,080 $

2166 Laboratory-Assistant

Technician

California 2,080 $

2167 Laboratory-Assistant

Technician

Great plains 2,080 $

2168 Laboratory-Assistant

Technician

Nashville 2,080 $

2169 Laboratory-Assistant

Technician

Navajo 2,080 $

2170 Laboratory-Assistant

Technician

Oklahoma City 2,080 $

2171 Laboratory-Assistant

Technician

Phoenix 2,080 $

2172 Laboratory-Assistant

Technician

Portland 2,080 $

2173 Laboratory-Assistant

Technician

Tucson 2,080 $

2174 Laboratory-Assistant

Technician

IHS Headquarters 2,080 $

Epidemiologist

2175 Epidemiologist / Data

Analyst Alaska 2,080 $

2176 Epidemiologist / Data

Analyst Albuquerque 2,080 $

2177 Epidemiologist / Data

Analyst Bemidji 2,080 $

2178 Epidemiologist / Data

Analyst Billings 2,080 $

2179 Epidemiologist / Data

California 2,080 $

75H70421R00003 Page 27 of 126

2180 Epidemiologist / Data

Great plains 2,080 $

2181 Epidemiologist / Data

Analyst Nashville 2,080 $

2182 Epidemiologist / Data

Analyst Navajo 2,080 $

2183 Epidemiologist / Data

Analyst Oklahoma City 2,080 $

2184 Epidemiologist / Data

Analyst Phoenix 2,080 $

2185 Epidemiologist / Data

Analyst Portland 2,080 $

2186 Epidemiologist / Data

Analyst Tucson 2,080 $

2187 Epidemiologist / Data

Analyst IHS Headquarters 2,080 $

2188 Epidemiologist / Data

Analyst

2189 Materials –

Reimbursement amount under this Material CLIN is to be billed with the monthly invoices as incurred.

Items under this Materials CLIN shall be treated as part of the effort for the purposes of this contract and shall be handled in the following manner. The

Contractor will include an estimate of any applicable materials charges for the proposed contractor staff in the quotation for the resulting Task Order. Receipts for all items over $300 shall be included with the invoice.

75H70421R00003 Page 28 of 126

B.3. MATERIALS LINE ITEMS

B.3.1. Definition

Materials means-

(1) Direct materials, including supplies transferred between divisions, subsidiaries, or affiliates of the contractor under a common control;

(2) Subcontracts for supplies and incidental services for which there is not a labor category specified in the contract;

(3) Other direct costs (e.g., incidental services for which there is not a labor category specified in the contract, travel, computer usage charges, etc.); and

(4) Applicable indirect costs.

B.3.2. Per-Diem Charges In accordance with (FAR) Subpart 31.205-46 (a) –

(a) Costs for transportation, lodging, meals, and incidental expenses. (1) Costs incurred by contractor personnel on official company business are allowable, subject to the limitations contained in this subsection. Costs for transportation may be based on mileage rates, actual costs incurred, or on a combination thereof, provided the method used results in a reasonable charge. Costs for lodging, meals, and incidental expenses may be based on per diem, actual expenses, or a combination thereof, provided the method used results in a reasonable charge.

(2) Except as provided in paragraph (a)(3) of this subsection, costs incurred for lodging, meals, and incidental expenses (as defined in the regulations cited in (a)(2)(i) through (iii) of this section) shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel as set forth in the-

(i) Federal Travel Regulations, prescribed by the General Services Administration.

(3) In special or unusual situations, actual costs in excess of the above-referenced maximum per diem rates are allowable provided that such amounts do not exceed the higher amounts authorized for Federal civilian employees as permitted in the regulations referenced in (a)(2)(i), (ii), or (iii) of this section. For such higher amounts to be allowable, all of the following conditions must be met:

(i) One of the conditions warranting approval of the actual expense method, as set forth in the regulations referenced in paragraphs (a)(2)(i), (ii), or (iii) of this section, must exist.

(ii) A written justification for use of the higher amounts must be approved by an officer of the contractor’s organization or designee to ensure that the authority is properly administered and controlled to prevent abuse.

(iii) If it becomes necessary to exercise the authority to use the higher actual expense method repetitively or on a continuing basis in a particular area, the contractor must obtain advance approval from the contracting officer.

(iv) Documentation to support actual costs incurred shall be in accordance with the contractor’s established practices, subject to paragraph (a)(7) of this section, and provided that a receipt is required for each expenditure of $75.00 or more. The approved justification required by paragraph (a)(3)(ii) of this section and, if applicable, paragraph

(a)(3)(iii) of this section must be retained.

75H70421R00003 Page 29 of 126

2. If deemed appropriate and necessary, in Task Order RFQs, the CO will identify a rate to be applied to the contractor employees’ base pay to calculate the hazard pay amount for the contractor staff.

75H70421R00003 Page 30 of 126

Section C – DESCRIPTION/SPECIFICATIONS

PERFORMANCE WORK STATEMENT (PWS)

Indian Health Service

COVID-19 Response and Contact Tracing Support Services

C.1 Background

The Indian Health Service (IHS), an agency within the Department of Health and Human Services

(DHHS), is responsible for providing federal health services to American Indians and Alaska

Natives (AI/AN). The IHS is the principal federal health care provider and health advocate for

Indian people and its goal is to raise their health status to the highest possible level. The IHS provides a comprehensive health service delivery system for approximately 2.56 million AI/AN people who belong to 574 federally recognized tribes in 37 states.

The COVID-19 pandemic caused a very high demand for contractor support services to address the pandemic response related requirements including contract-tracing services. To maintain national standards of care and assure continuous quality improvement in the face of serious health disparities and during the COVID crisis and pandemic, sufficient staff is essential. The availability of a staffing resource option will provide an avenue to support the health care expertise required to continue to provide safe and quality health care services to AI/AN population during the COVID-

19 crisis.

C.2 General Requirements

Under this a Time-and-Material (T&M), multiple-award, Indefinite-Delivery, Indefinite-Quantity

(IDIQ) contract, contractors are responsible for providing the needed staffing resources identified in this Performance Work Statement (PWS) for the IHS Hospitals / Service Units / and Healthcare

Facilities within 12 IHS Areas (https://www.ihs.gov/locations/) in support of the COVID-19 response effort including contact-tracing services. The IHS will issue Request for Quotations

(RFQs) for a stand-alone task order awards upon identification of each facility-level or Area-Level requirement. Each Area and Facility may issue multiple task orders to different IDIQ contract holders. Upon a determination by the Areas’ Chief of the Contracting Office (CCO), other stand-alone or IDIQ contracts, other than the resulting IDIQ contracts herein, may be pursued to acquire the needed services.

This is a staffing contract only – IHS will not procure any program implementation services, system/software, equipment or supplies under the terms of this contract. Contractor support staff hired via this contract requirement will support the ongoing / upcoming IHS mission objectives and Programs and the Agency may provide required Furnished Information (GFI), Government

Furnished Equipment (GFE), and Government Furnished Property (GFP) upon determination of the need(s). The contractor shall not enforce a non-compete contract terms to the employees which will prevent them from seeking other contractor employee position through another contractor firm within same or other IHS health care facilities, during recompetition of a task order or upon termination of a task order/IDIQ contract.

https://www.ihs.gov/locations/

75H70421R00003 Page 31 of 126

C.2.1 Contractual Requirements

The Contractor shall meet the following business and clinical requirements:

1. Within 7 days of the contract award, contractor shall enter into a HIPAA Business

Associate Agreement with the IHS that follows the provisions identified in the following link and in Appendix B:

https://www.ihs.gov/sites/hipaa/themes/responsive2017/display_objects/documents/IHSBu sinessAssociateAgreement.pdf

C.2.2 Non-Personal Services

If the contractor believes that any actions or instructions by the government officials constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the

Contracting Officer (CO) immediately.

C.2.3 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

C.3 Labor Categories and Qualifications

This PWS section lists all-embracing qualifications of the labor categories to be acquired via the task order awards. Request for Quotes (RFQ) for the Task orders may be selective in choosing the primary roles and responsibilities and respective qualification of the contractor employee.

However, given the dynamic and complex workflow involving the pandemic response efforts, contractor employees may be asked to provide other related services that are not specifically identified as Task Order primary roles and responsibilities or included in this PWS, if: 1) the requested service is commonly considered as responsibility of a qualified professional under the task order labor category; and 2) the evaluated qualification and experience of the resulted task order conveys the contractor employee’s capability to provide the services. Task Order Scope will identify the onsite / offsite support needs and award decision of the order may be determined by evaluation of the preferred qualifications.

C.3.1 Contact Tracer

A professional who utilizes data captured during the initial case interview or other sources to conduct either active or passive contact tracing to determine additional transmission risk.

Tasks and Responsibilities may include all the following, but not limited to:

a. Making follow up calls to patients after initial call by EPI/Contact Investigator;

b. Documenting the names and contact information of all individuals who have had contact with a COVID-19 patient;

c. Tracing and notifying all contacts who have potentially interacted with an infected individual;

https://www.ihs.gov/sites/hipaa/themes/responsive2017/display_objects/documents/IHSBusinessAssociateAgreement.pdf https://www.ihs.gov/sites/hipaa/themes/responsive2017/display_objects/documents/IHSBusinessAssociateAgreement.pdf

75H70421R00003 Page 32 of 126

d. Maintaining appropriate discretion with the information;

e. Tracking and documenting all health data (using an IHS provided software); and/or

f. Referring contacts for additional testing or health care services as identified

Minimum Qualifications/ Experience Requirement:

i. Health care experience or customer service-oriented professionals with experience of frequently interacting with customers

Preferred Qualifications / Experience Requirement:

i. Qualified candidate who is local to the community or reservation;

ii. Qualified candidate who is fluent in the major Native language of the local community or reservation;

iii. Call center skills (patience, communication, listening, composure, resilience, and persuasion skills) - a portion of work may be conducted via established protocols and scripts;

iv. Candidate who can provide onsite support;

v. Candidate with health care training and experience (RN/PHN, Pharmacist, etc.); and/or

vi. Bachelor’s Degree in Public Health or related field

C.3.2 Contact Tracing Supervisor / Program Manager / Case Manager / Training Manager

Provides support services to the originating site leadership for coordination of the contact tracing program/function and recommendations for case escalations and personnel management. When requested, the contractor is to coordinate and provide contact tracing training.

Tasks and Responsibilities will include some or all the following, but not limited to:

a. Providing policy development support services for handling of the escalated issue, along with guidance in support of the Contact Tracers;

b. Making recommendations in regards to maintaining appropriate discretion with the information;

c. Conducting COVID-19 and infectious disease research to assist with strategic decision making;

d. Supporting Program oversight and decision-making authority for case escalations and all contact center operations;

e. Providing ongoing management of the individual case (assessment, treatment planning, advocacy, and monitoring);

f. Providing care coordination of high-risk patients or contacts (with medical home or quarantine site);

g. Managing the delivery of comprehensive healthcare services for patients and contacts;

h. Managing cases until individuals graduate from quarantine; and/or

i. Providing contact tracing training, including train-the-trainer sessions

i. Registered Nurse, or related experience from a predominately health care background;

ii. Candidates with good understanding of COVID-19 care needs and capability to recognize and refer the cases to other professionals when necessary;

iii. Bachelor’s in public health or related field (health education); and/or

iv. Experience in providing trainings

75H70421R00003 Page 33 of 126

Preferred Qualifications/ Experience Requirement:

ii. Qualified candidate who is fluent in the major Native language of the local community or reservation;

iii. Candidate who can provide onsite support;

iv. Physician (MD) candidate who can provide immediate guidance to special cases and scenarios;

v. In-depth knowledge of CDC COVID-19 guidelines and recommended training requirements;

and/or

vi. Master’s Degree in Public Health

C.3.3 Case Investigator

A professional who performs the initial interview to recognize and track symptoms, provide educational resources and guidance, and obtain relevant contacts.

Tasks and Responsibilities will include the following but not limited to:

a. Preparing…