75H70421R00003_COVID-19 Response and Contract Tracing Support Services_Amendmend 0003.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

Paul Premoe

This amendment-0003 to the RFP provides the answers to additional questions received; revised Attachment 2a; and revised terms and conditions. Word version of the RFP Sections B-M includes track changes for the changes made.

Indian Health Service Office of Management Services Division of Acquisition Policy

75H70421R00003

1 148

03/12/2021

02/28/2021

03/12/2021

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Questions and Answers 75H70421R00003 Amendment-0002

QN# RFP

Page

Section Title

Question Answer

1 4 Table A “The minimum and maximum ordering limits of the IDIQ contract award with each awardee, are $25,000, and $20,000,000, respectively.”

Is that $250,000 – 20 Million per awardee?

The limits are per awardee. $25K and $20M are correct numbers applicable for the entire contract period.

2 27 C.2 General Requirements

“This is a staffing contract only.”

- Has there been another RFP award for systems? If so what was the solicitation #, and date of award? If systems are in place what specific calling technology will be used, and what contact tracing software for documenting results of interviews will be used?

Agency-wide contact tracing system has not been solicited nor awarded. Each IHS Area and respective IHS Healthcare facilities have established their own method and system for the purpose. Contractor employees must learn and use the local system upon assignment under a task order.

3 107 L.6 Electronic Transmission of Proposals

Will all offeror initial response be automatically qualified to then submit final response, or will initial response be evaluated to establish eligibility to submit final response?

All offerors are qualified to make both submissions. However, the initial submission shall be made by the deadline in order to be qualified to submit the final package.

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4 106 L.5.3 Medical Staff

Can the Government please provide the timing of release for Amendment 0001?

Amendment-0001 was issued on March 9, 2021.

5 3 B.2 Contract Pricing

"The RFP States: “The contractor employees will be reimbursed with the hazard pay that is equivalent to the amount designated for the local Federal employees”

Can the Government please provide additional information on the hazard pay calculation/amounts referenced on page 3?

IHS do not intent to carry out the separate Hazard pay CLINs on the initial Task Orders.

Therefore, only the fixed labor rates and anticipated estimates for the cost reimbursement item need to be quoted for the initial task orders.

6 3 -

B.2 Contract Pricing

"On page 3 B.2 the RFP states: ""The Indian Health Service (IHS) is planning to issue Time and Material (T&M) Multiple Award Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract vehicles as a result of this solicitation and “fair opportunity” will be provided for subsequent task orders.

On page M.1.(b) the RFP states: ""one award will be made"" - Can the Government please clarify if this a multiple award or single award IDIQ vehicle"

The government intends to make multiple-award IDIQ contract awards. Correction is made in the RFP accordingly.

7 110 Section M - Evaluation Factor

If this is a multi-award IDIQ, how does the Government intend to evaluate pricing at the IDIQ level?

The offeror’s methodology to calculate and offer its Most Favored Customer (MFC) pricing will be evaluated as a part of the determination. The offered

P a g e | 4 of 148 pricing for the medial staff in the Attachments 2a and 2b will be evaluated as a part of the IDIQ award decisions.

8 106 L.5.3 Medical Staff - Element 1.

Medical Staff Resume

Can the Government please let us know what is the IHS standard for a commutable distance, in time and distance?

It depends on applicability of billing for travel and/or hotel/lodging.

9 27 C.2 The RFP states: "This is a staffing contract only – IHS will not procure any program implementation services, system/software, equipment or supplies under the terms of this contract.

Contractor support staff hired via this contract requirement will support the ongoing / upcoming IHS mission objectives and Programs and the Agency may provide required Furnished Information (GFI), Government Furnished Equipment (GFE), and Government Furnished Property (GFP) upon determination of the need(s)." Will the government please clarify whether or not GFI and/or GFE will provided when working at a government location?

The IHS will provide GFI and/or GFE to the contractor staff working at a government location.

10 65 1.1 FAR

Provisions & Clauses

Reference: 52.222-41, 52.222-49. Will Wage Determinations be provided with Amendment 0001 or at Task Order level?

Contractors can obtain the applicable Wage Determinations from https://wdolhome.sam.gov/.

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11 102 SECTION L –

INSTRUCTIONS

CONDITIONS,

AND NOTICE

TO OFFERORS

Are cover pages, TOC, etc., front matter excluded from page counts?

Yes, they must be brief and not extensive.

12 106 Additional Instruction

Will offerors be able to submit new questions for the Final Proposal?

Yes, new set of questions can be submitted by March 17, 12pm est.

Questions shall be submitted in the provided format from the Section L.6., and the email subject line shall include the

RFQ# 75H70421R00003.

13 L.5. CONTENT

OF THE

TECHNICAL

PROPOSAL

In light of requirement to submit Initial and Final proposal packages separately, does the requirement “Technical and Price Volumes must be submitted separately” still apply?

Yes, they need to be submitted via separate volumes.

14 L.8.

PROPOSAL

SECTION

TEMPLATE

Do we submit filled-in Section K responses with 5. IDIQ Business Proposal or 6. Task Order Business Quotation?

IDIQ Business Proposal

15 106 L.5.4

RELEVANT

PAST

PERFORMANCE

Please clarify PPQ instructions:

“In addition, Offerors are instructed to complete the past performance questionnaire template (See Appendix A) for two (2) contracts.”

Appendix A PPQ instructions: “CONTRACTOR

MAY FILL OUT THE SECTIONS 1 & 2 FOR THE

CONVENIENCE OF THE EVALUATOR; HOWEVER,

EVALUATOR SHALL VERITY THAT THE

Questionnaires have to be submitted directly to the CO by the previous customers.

The following language replaces the referenced RFP language: “Two relevant past performance questionnaires (See Appendix A) are required to be submitted behalf of the offeror and if

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INFORMATION PROVIDED BY THE CONTRACTOR

IS COMPLETE AND CORRECT.”

applicable, one questionnaire needs to be submitted for each subcontractor.”

16 65 Section I FAR 52.222-41 SCA is incorporated by reference. Can the Government confirm there are SCA covered positions on this contract? Can the Government identify the solicitation labor categories in Section B that are subject to SCA and the Labor Occupation Codes that are cross referenced to each category in Section B?

It is the contractor’s responsibility to identify the applicable SCA covered positions for each performance location.

Contractors can obtain the applicable Wage Determinations from https://wdolhome.sam.gov/.

17 70 I.10 I.10 FAR 52.222-42, Statement of Equivalent Rates for Federal Hires. This section provides no information but states “This Statement is for Information Only: It is not a Wage Determination. Relevant information will be provided upon request by the contractor.”

Does the Government intend on providing the applicable Wage Determinations for the IDIQ proposal submission?

Contractors can obtain the applicable Wage Determinations from https://wdolhome.sam.gov/.

18 28 C.3.1 Tracking and documenting all health data (using an IHS provided software)

Does Government know which software will be leveraged for Tracking and documenting all Health Data collected during Contact Tracing?

Each IHS Area and respective IHS Healthcare facilities have established their own method and system for the purpose.

Contractor employees must learn and use the local system upon a task order assignment.

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19 4 Table A IHS PoP Area

Does Government know designated place of performance (I.e. site) per Area

Can Government identify Headquarter location for place of performance?

See below attachments for the places of performance for the initial task orders - Attachment 2a: CLINs for the

Initial Task Order Awards -- The

Phoenix Area Indian Health

Service_Amendment0001

Attachment 2b: CLINs for the

Initial Task Order Awards -- The

Albuquerque Area Indian Health

Service_Amendment0001

The address for the IHS Headquarters listed in the Table A is - 5600 Fishers Lane, Rockville, MD 20857

20 39 E.2 QASP # 5:

98% of tasks shall be logged within 4 hours after receiving the requests. 100% of tasks shall be logged within 24 hours; and

Does Government know which tool will be leveraged for logging and tracking requests?

The government officials will be informed of the requirement and incompliance incidents will be reported to the COR and/or CO.

Also, the local government official overseeing the contract performance will instruct the contractors of the documentation requirements.

21 106

L.5.4 Relevant Past Performance

Could the government clarify if Past Performance information and PPQs are to be submitted, and the timeframe for submission? Section L.5.4 indicates that

Relevant Past Performance Questionnaires are required and correction is made in Section L.6.

P a g e | 8 of 148 and L.6 Electronic Transmission of Proposals and L.8 Proposal Section Template

Past Performance Questionnaires are required, however, Section L.6 is silent on whether and when the Past Performance information should be submitted. Section L.8 also indicates that the Past Performance Questionnaires are included in the Proposal Section Template.

22 2 Cover Page and Beta.SAM

Could IHS confirm that this is an active solicitation? The Description on Beta.SAM indicates that this is a Pre- Solicitation, and that the Solicitation will be released on or about March 24, 2021. However, the documents posted to Beta.SAM on February 28, 2021 indicate that Initial Proposal Submissions are due March 17, 2021 and Final Packages are due March 24.

This is an active solicitation.

Follow-on RFP postings are being made to the initial pre-solicitation notice.

23 Draf t

PWS

Draft PWS Could IHS provide the final PWS? The documents posted to Beta.SAM on February 28 do not include the Final PWS, and the documents posted on February 17 include only a Draft PWS.

See Section C of the RFP for the final PWS.

24 Draf t

PWS

and

RFP

(thr ough out)

Various sections of

RFP

Could IHS provide the Initial Task Order, which is referenced throughout the RFP?

Initial set of Task Orders will be issued resulting from this

RFP.

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25 28 C.3 Labor Categories and Qualificatio ns

Please advise as to which of the 14 roles are considered medical personnel.

All labor categories are to be hired via Task Orders.

26 106 L.5.3 Medical Staff Element 1.

Medical Staff Resumes

Are resumes required for all roles, or only those designated as medical personnel?

Resumes are required for the personnel to be proposed for the initial task order awards. See Attachments 2a and 2b for details.

27 106 L.5.4 Relevant Past Performance

If a small business has a subcontracting arrangement, does IHS want one (1) PPQ from the Prime and one (1) the Sub?

Or two (2) from the Prime and one (1) from the sub?

Please confirm.

2 from the prime contractor and 1 form the subcontractor.

28 109 L.8 Proposal Section Template

The outline in L.8 conflicts with the initial proposal and final proposal requirements outlined in L.6.

Could you please confirm the requirements for each proposal?

Sections are revised.

29 109 L.8 Proposal Section Template

Are medical resumes required with the initial proposal or with the final proposal?

Final Proposal

30 108 L.6 Electronic Transmission of Proposals

Could you provide a rough date for the release of Amendment 0001?

The remainder of the questions will be answered by COB March 12.

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31 4 Table A – Schedule of Prices

How will this program be funded? Will any funding come from FEMA in support of Federal assistance to state, local, tribal, and territorial (SLTT) partners in response to all Major Disaster Declarations for the COVID-19 Pandemic, in accordance with section 403 of the Robert T. Stafford Act, the public health emergency declared on January 31, 2020 pursuant to section 319 of the Public Health Service Act, 42 U.S.C.

247d.

Federally appropriated funds will be used for the resulting task orders.

32 3 B.2 1st para States: "The Indian Health Service (IHS) is planning to issue Time and Material (T&M) Multiple Award Indefinite- Delivery, Indefinite-Quantity (IDIQ) contract vehicles as a result of this solicitation and “fair opportunity” will be provided for subsequent task orders.

The requirement is being solicited under a full and open competition, with the Agency’s intent to execute the Small Business Reserve in accordance with FAR

19.501 (a)(2). You are invited to submit a written proposal utilizing the below Schedule of Prices for the services specified in Section C, under Request for Proposal (RFP) 75H70421R00003. "

This is a multiple award IDIQ award. If the offeror is not a small business concern, its subcontracting plan shall consider and best achieve the Subcontract Goals as identified for the DHHS in the attached Agency Contracting Goals which is also available from https://www.sba.gov/document/supp ort-agency-contracting-goals.

https://www.sba.gov/document/support-agency-contracting-goals https://www.sba.gov/document/support-agency-contracting-goals

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Is this a single award F&O solicitation?

Also, what is the Small Business percentage?

33 4 Table A States: "The minimum and maximum ordering limits of the IDIQ contract award with each awardee, are $25,000, and $20,000,000, respectively."

Is there multiple awards? If so how many? Does each awardee have an upper limit of $20M or is it the top at the contract level?

These are identified limits for each IDIQ contract award.

Spending among the IDIQ contract awards, when combined, may exceed $20M.

The CO will determine appropriate number of the initial IDIQ awards and need for subsequent awards as necessary.

34 103 l.4.1 States: "The IHS may pursue a series of IDIQ contract awards via this RFP, if determined to be in the best interest of the government, throughout the established contract period of the initial awards. The Government intends to make an award without discussions with offerors. However, the Contracting Officer intends to establish an ongoing competitive range to foster an efficient competition among the most highly rated proposals for the initial and subsequent IDIQ contract awards resulting from this RFP. Unsuccessful awardees’ proposals among the competitive range, will remain under the Agency’s consideration for the subsequent IDIQ contract awards for a one year period from the proposal

Yes, 3-year contract term will begin upon award of the initial contracts. Subsequent IDIQ contract awards may be made via RFP amendment(s) upon determination by the CO.

P a g e | 12 of 148 submission date if - 1) Offeror specified proposal acceptance date in Section L.7, allows a consideration of the proposal at the time of the evaluation for the subsequent IDIQ awards; 2) Offeror responds to the RFP amendment for the subsequent awards with the company’s intent to participate in the new opportunity; and 3) Offeror attests that, other than the resumes, previously proposed terms of the technical and business proposals remain same and under the updated RFP provisions and contract clause. The CO will notify the offerors of any amendment terms that may require a revision in the offer, and if an offer is withdrawn by the offeror from the competitive range or acceptance date expires, a new offer can be submitted for a subsequent opportunity.

Upon the CO’s determination to pursue additional IDIQ contract awards, an amendment to this RFP will be issued to solicit new offers for evaluation of new contractors to be added the competitive range. Resumes for the medical staff (L.5.3) are not required for this purpose. Upon establishing an updated list of the vendors within the competitive range, the Contracting Officer will specify a time period that

P a g e | 13 of 148 these vendors in the competitive range, along with the existing IDIQ contract holders, can respond to the Task Order RFQs. Additional IDIQ contract awards may be made at this time to the vendors within the competitive range upon evaluation of the quotations against the task Order RFQs.

Is this a 3 year period of performance?

Are you planning to on-ramp other awardees after initial award?

35 105 Bottom of the page

States: "Technical Capability Section above, excluding a submission of Subcontracting Plan, is limited to 15 pages."

What is or isn't included in the page count?

15 page limit applies to the elements 1 through 4, except for the corporate experience of the subcontractor(s). Corporate experience of the subcontractor and subcontracting plan can be submitted via an attachment.

36 106 Section L.5.2

States: "Element 1. Key Personnel The Offeror shall submit resumes for all Key Personnel who will recruit and manage the contractor medical staff and provide all other contract support services. The contractor is to determine and provide a list of key personnel and their proposed role leading significant areas of the operation. Offeror shall clearly note the qualifications and experience of the

Contractor is to determine necessary key personnel to successfully support the contractor performance and contract management. Submission under the section does not have a total page limit but each resume cannot exceed 3 pages.

P a g e | 14 of 148 key personnel to provide the services.

Each resume shall be limited to three

(3) pages."

States: "Technical Capability Section above, excluding a submission of Subcontracting Plan, is limited to 15 pages." "Additional Instruction will be provided for this technical factor via RFP Amendment 0001."

How many key personnel are there? Is this part of the 15 page count limitation? When will the IHS post Amendment 1? What is amendment 1?

37 108 Top of Page States: "Initial proposal package shall include:

• L.5.1. – Elements 1 thru 4

• L.5.2. – Element 1

Final proposal package shall include:

• L.5.1. – Elements 5

• L.5.2. – Resumes for the initial task order(s) Additional Instruction will be provided via RFP Amendment 0001.

• L.5.3. – Element 1

• Business Proposals for the IDIQ contract and initial task order(s) Additional Instruction will be provided via RFP Amendment 0001.

• Submissions under the Section K requirements"

IHS will not make an award decision upon evaluation of the initial package. This is to help expedite the IDIQ contract awards for the urgent needs.

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Why is there an initial proposal package and a final proposal package? Is there a downselect between the initial and final proposal package submission?

38 110 Section M.

1.(b)

States: "(b) The Government will conduct a best value evaluation to determine a single offeror for this award. In doing so the Government may award to other than the lowest priced proposal or other than the highest technically rated proposal."

Is there only one award? This seems counter to what's stated in Section L with regards to Multiple Awardees.

Correction is made to the RFP.

Multiple awards will be made resulting from this RFP.

39 27 Section G.2. Second Paragraph - This is a staffing contract only – IHS will not procure any program implementation services, system/software, equipment or supplies under the terms of this contract.

Contractor support staff hired via this contract requirement will support the ongoing / upcoming IHS mission objectives and Programs and the Agency may provide required Furnished Information (GFI), Government Furnished Equipment (GFE), and Government Furnished Property (GFP) upon determination of the need(s).

Each IHS Area and respective IHS Healthcare facilities have established their own method and system for the purpose.

Contractor employees must learn and use the local system upon assignment under a task order.

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Does IHS have a system to be used for contact tracing, symptom reporting or vaccine tracking? If so, please provide detail of the system capabilities.

40 If there is no current IHS system that can be used, can the vendor propose a system for their use to automate tracking and reducing labor costs?

established their own method and system for the purpose.

Contractor employees must learn

41 40 Section D -

Accurate and complete contact tracing information shall be documented in accordance with the IHS, Facility, and Program guideline.

Please elaborate as to what IHS requires in complete contract tracing information? And, where is it to be documented?

IHS follows the CDC guidelines and each IHS Area and/or Healthcare Facility has established a local policy and methodology to be in compliance with the guidelines.

42 44 Section F.3. PLACE OF PERFORMANCE: The work to be performed under this contract will be performed at the IHS Facilities or contractor’s site.

Please elaborate as to what work may be performed at the contractor's site?

All requirements for the initial task orders are for the onsite support only. Upcoming task order RFQs may identify the support services that can be provided via remote locations.

43 To reduce costs, is it permissible to use a blend of staff performing work at

All requirements for the initial task orders are for the onsite

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HIS Facilities and the contractor's site?

support only. Upcoming task order RFQs may identify the support services that can be provided via remote locations.

44 45 Section F.4 National Background Investigations Bureau(opm.gov)

What is the delay period for submitting the request for clearance with all relevant data to be completed or authorization granted?

Upon notification by the IHS of the selection, the proposed candidate shall provide fingerprints at an accepted site for FBI background check, within 3 business days of the notification.

Task Orders will be issued to contract for a contractor employee or staff upon receipt of the FBI background check clearance by the Agency. The Agency may not issue a task order to the contractor if a proposed candidate or significant portion of the candidates from a proposed team is not eligible or available to provide the services under the task order.

e-Qip application shall be completed within 3 business days upon receipt of the contract and/or task order.

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45 Will conditional authorization be granted until the clearance is formally approved?

A conditional authorization may be considered and exercised by the IHS Area, upon receipt of FBI background investigation result.

46 51 H.1. Paragraph b. Operate a Federal System Containing Information: A Contractor (and/or any subcontractor) will operate a federal system and information technology containing data that supports the HHS mission.

Does IHS have a system to be used for contact tracing, symptom reporting or vaccine tracking? If so, please provide detail of the system capabilities.

established their own method and system for the purpose.

Contractor employees must learn and use the local system upon assignment under a task order.

47 27 Section G.2. Second Paragraph - This is a staffing contract only – IHS will not procure any program implementation services, system/software, equipment or supplies under the terms of this contract.

Contractor support staff hired via this contract requirement will support the ongoing / upcoming IHS mission objectives and Programs and the Agency may provide required Furnished Information (GFI), Government Furnished Equipment (GFE), and Government Furnished Property (GFP) upon determination of the need(s).

established their own method and system for the purpose.

Contractor employees must learn

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If there is no current IHS system that can be used, can the vendor propose a system for their use to automate tracking and reducing labor costs?

48 106 L.5.3. Element 1. Medical Staff Resumes

There are 188 CLINS's that this could be applicable to. Can this section be removed or further defined by IHS in what they are looking for.

No. Offerors are to submit resumes for identified staffing needs in the Attachments 2a and 2b.

49 107 L.5.5 IDIQ Contract Price

Most Favored Customer (MFC) pricing.

This section asks for the offerer to certify its MFC pricing. Is this a self certifying statement on behalf of the offeror, or a IHS process that must be completed prior to award?

Offeror shall self-certify in the Business Proposal that Most Favored Customer (MFC) pricing will be offered to the IHS customers. However, if determined necessary by the CO, MFC pricing related documentation may be requested during the contract period.

50 111 Section M Price Evolution

Fair and reasonableness will be determined for each resulting task order. There is no task order or example task order to price. Please clarify.

Business Quotation must be provided for the proposing medical staff per the requirements in the Attachments 2a and 2b.

51 40 Section D, #1

Accurate and complete contact tracing information shall be documented in accordance with the IHS, Facility, and Program guideline.

A local operational procedure will be briefed to the contractor employees upon arrival to the Healthcare facility.

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How will contractor be notified of positive COVID-19 test results? Is a specific notification software system used?

52 4 On Page 4 and subsequent pages, it lists IHS PoP area “Headquarters” for personnel to be staffed at that ‘location’. What is address of that location? Is that the Contractors Headquarters or the IHS Headquarters? Is that the Hospital at each site designation?

This is IHS Headquarters located in Rockville, MD.

53 4 It lists IHS PoP “Contractor’s Site”.

Does Contractor’s Site mean a facility on the Reservation or would that be the Contractor’s Site Corporate office or is that the Hospital at each Location?

Contractor’s site.

54 17 #1189 it refers to “Cost reimbursable items” Approved Travel and Hotel/Lodging … Is this cost item to be separate from The MFC Hourly Rate? In other words, do you want the Hourly Rate To include per diem, i.e. meals, travel and lodging?

No, if required – estimate for per-diem, travel and/or lodging must be quoted via a separate line item. The incurred costs will be reimbursed via a cost reimbursement line item.

55 27 it says “this is a staffing contract only”, is the Contractor expected to provide all the necessary PPE supplies for the term of the Contract for

IHS will provide PPE supplies for the contractor staff working at an IHS facility.

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Contractors employees or does each IHS Hospital provide the PPE?

56 5. If Contractor is required to provide PPE supplies, would the cost for acquiring, shipping and handling those supplies be covered under the “Cost reimbursable items” clause? Page 26 of the RFP?

IHS will provide PPE supplies for the contractor staff working at an IHS facility.

57 IF this is a multiple award contract, how will the IHS be able to properly and effectively evaluate the performance of multiple firms if each firm is responsible for managing their associates that may be managed by another firms designated site supervisor or the “Prime Contractor”?

IHS facilities do have experiences in working with multiple contractors under same operations.

58 Will the IHS be providing all the necessary documents, either digital or paper, for Contractor Staff to track the off-site service requests that may occur?

Yes

59 41 RFP says “no more than 2 candidates — unsuitable”, is that determination pre-hire or post-hire based on performance?

QASP item 6 is per pre-hire findings, and item 7 is per post-hire findings.

60 RFP states “this is a staffing contract only” so all necessary medical equipment including thermometers will be provided

Yes.

P a g e | 22 of 148 by the IHS to be used by staff in the field if required?

61 106 If work is to be conducted at the Contractors site, will the IHS be providing the necessary computer equipment to the Contractor and provide the proper encryption and peripheral’s as may be needed?

Yes, if determined necessary.

Otherwise, necessary instruction on GFE/GFI will be provided in the task order RFQs.

62 Page 106, says contractor is to submit resumes of the medical staff for each specific location — does this mean you want all the resumes of staff to be included in the original response to the

RFP?

For the initial IDIQ and Task Order awards, offerors are to provide resumes for as many qualified contractor staff who are readily available to provide the service to meet the needs identified in the Attachments 2a and 2b – immediately upon contract award, or by the date identified in the letter of intent.

63 The RFP request for medical resumes for locations like Alaska, Great Plains, and Navajo—can you be more exact as to where in Alaska, where on the Navajo Reservation i.e. what States and the same for The Great Plains Tribes?

The initial contractor hires will be made for the IHS Phoenix and Albuquerque Areas. Resumes are being requested for the needs identified in the Attachments 2a and 2b.

64 The contract asks for the Contractor to recruit staff after the contract is awarded and that the IHS will provide the necessary contacts i.e. Tribal

The information is now provided in the Attachments 2a and 2b.

P a g e | 23 of 148 members to help facilitate the recruiting process — how is the Contractor expected to provide the medical staff resumes in the RFP if we are not scheduled to begin the recruiting process until after the RFP is awarded?

65 If recruiting and staffing is to be accompanied with assistance from key Tribal contacts, which we will not learn of until after the selection process has been completed, will we be allowed to request changes in quoted rates?

The information is now provided in the Attachments 2a and 2b.

66 107 On page 107 it says “contractor will be asked to submit prices paid” To the CO, will that delay factor into the response time from when the Task Order is issued?

Yes, when determined to be necessary.

67 Will all the positions needed to be staffed be required to be “On-Site” or will positions like “Case Manager” and others be remote? What positions in total could be remote?

Only on-site support is being requested at this time. Off-site support may be solicited for the task orders in the future.

68 Are we mandated to use GSA scheduled pay rates?

No.

69 If a staff member is not working on a holiday are they required to be paid?

The government will reimburse for the hours worked by the staff only.

P a g e | 24 of 148

70 Will you accept past performance recommendations from resources outside Of Government contracts?

Yes, if determined to be relevant to the scope of this contract.

71 Is weekend work anticipated for this project?

Yes.

72 Are there any page limitations for the response that is to be submitted for review?

See the answers above and RFP for details.

73 Does the RFP allow for remote work or is the requirement to be on the reservation?

Only on-site support is being requested at this time.

74 111 L.6.

ELECTRONIC

TRANSMISSION

OF PROPOSALS

L.5.4. – Element 1

Please confirm that that L.5.4. – Element 1 is the Past Performance includes the Past Performance Questionnaires and they are due with the final proposal on 3/24.

L.5.4., Element 1, Past Performance Questionnaires are due on March 24.

75 113 SECTION M –

EVALUATION

FACTORS FOR

AWARD

The RFP States the following are used for award:

(1) Technical Capability

(2) Key Personnel

(3) Relevant Past Performance

(4) Price

Where do resumes of Medical Staff fall in the evaluation criteria above?

Revision has been made in the section.

P a g e | 25 of 148

76 114 SECTION M –

EVALUATION

FACTORS FOR

AWARD "

The RFP also states “Evaluation of Technical Capability, Key Personnel, Relevant Past Performance, and IDIQ Business Proposal will result in determination of the offerors to be included in the competitive range, then evaluation of the proposed medical staff with respective business quotation will lead to the selection of the IDIQ contract awardees to carry out the medical staff hires through task order awards.”

If offerors submit fewer than the listed medical staff and corresponding LOIs listed in the Task Orders with Amendment 1, do they receive evaluation credit towards an award or will offerors be found to be technically unacceptable?

IHS do not anticipate that one contractor will be able to meet all contractor staffing needs identified in the Attachments 2a and 2b. Multiple awards may be made for each Area and/or Healthcare facility.

77 Initial Task Order Award(s) For The Phoenix Area Indian Health Service 75H70421R000 Amendment000

Are all listed CLINs considered to be Medical Staff that require resumes and letter of intents? It is not clear from the initial Q&As or from the Task Orders.

Letter of intent is required for each and all of the needs identified in the Attachments 2a and 2b.

78 108 L.5.2. – Resumes for

Considering a total count of 75 resumes under Initial Task Orders 2a and 2b, is

IHS do not anticipate that one contractor will be able to meet

P a g e | 26 of 148 the initial task order(s) the government expecting all the 75 resumes for Medical Staffing in the Final Proposal?

all contractor staffing needs identified in the Attachments 2a and 2b. Multiple awards may be made for each Area and/or Healthcare facility.

79 3 B.2 Contract Pricing

"The RFP States: “The contractor employees will be reimbursed with the hazard pay that is equivalent to the amount designated for the local Federal employees”

Can the Government please provide additional information on the hazard pay calculation/amounts referenced on page 3?

IHS do not intent to carry out the separate Hazard pay CLINs on the initial Task Orders.

Therefore, only the fixed labor rates and anticipated estimates for the cost reimbursement item need to be quoted for the initial task orders.

75H70421R00003 Page 27 of 148

Indian Health Service

Request for Proposal

For

COVID-19 Response & Contract Tracing

Support Services

(RFP) 75H70421R00003

Amendment-0003

You are invited to submit a proposal in accordance with the requirements of the following Solicitation.

Proposals must be received by the Government no later than the local time on the Due Date stated in the table below.

Issue Date: 03/12/2021

Initial Package

Submission by:

03/17/2021, 12:00 p.m., EST

Final Package

Submission by:

03/24/2021, 12:00 p.m., EST

Point of Contact:

Paul Premoe paul.premoe@ihs.gov mailto:paul.premoe@ihs.gov

75H70421R00003 Page 28 of 148

SECTION B – PRODUCTS OR SERVICES AND PRICES/COSTS

B.1. CONSIDERATION

The Contractor shall provide the commercial health care services described in Section C, Description/ Specifications/Performance Work Statement (PWS).

B.2. CONTRACT PRICING

The Indian Health Service (IHS) is planning to issue Time and Material (T&M) Multiple Award

Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract vehicles as a result of this solicitation and

“fair opportunity” will be provided for subsequent task orders. The requirement is being solicited under a full and open competition, with the Agency’s intent to execute the Small Business Reserve in accordance with FAR 19.501 (a)(2). You are invited to submit a written proposal utilizing the below Schedule of Prices for the services specified in Section C, under Request for Proposal (RFP)

75H70421R00003.

Offerors are to provide the company’s Most Favored Customer (MFC) ceiling pricing for the labor categories listed in the Schedule of Prices below. The Places of Performance (PoP) subject to the resulting IDIQ contracts include the diverse geographic locations covering a mix of rural and metropolitan areas in various parts of the country and several different time zones. See

Attachment 1 - IHS Areas and Healthcare Facilities, for detailed PoP information. Offeror’s MFC ceiling labor rates must be provide for each of the IHS PoP Area and labor rates for the task orders shall not exceed the proposed labor rates of the IDIQ contract. Level of contractor qualifications to be requested for some of the labor categories among task order RFQs will vary – e.g., some

RFQs will require a Contact tracing Supervisor with Bachelor’s degrees while other RFQs will prefer the candidates with Master’s Degree in Public Health – therefore, the CO recommends the

MFC ceiling rate to consider the PoP of each Area and a potential candidate with highest level of qualification based on the criteria provided in the PWS. Contractor is strongly encouraged to provide discounts from its IDIQ contract pricing when quoting for the task orders in consideration of the requested qualification and competition.

It is the Agency’s intent to honor the hazard pay to contractor employees assigned to the applicable locations/facilities. Unless otherwise determined necessary and authorized by the Task Order

Contracting Officer, the contractor employees will be reimbursed with the hazard pay that is equivalent to the amount designated for the local Federal employees. All hazard pay, after deducting applicable taxes, shall be made to the contractor employee in its entirety.

75H70421R00003 Page 29 of 148

Table A. Schedule of Prices

The minimum and maximum ordering limits of the IDIQ contract award with each awardee, are

$25,000, and $20,000,000, respectively.

Base Period: 12 Months Period

CLINs

RFQ Labor Category IHS PoP Area Annual

Hours

MFC Hourly

Labor Rate

Contact Tracer

0001 Contact Tracer Alaska 2,080 $

0002 Contact Tracer Albuquerque 2,080 $

0003 Contact Tracer Bemidji 2,080 $

0004 Contact Tracer Billings 2,080 $

0005 Contact Tracer California 2,080 $

0006 Contact Tracer Great plains 2,080 $

0007 Contact Tracer Nashville 2,080 $

0008 Contact Tracer Navajo 2,080 $

0009 Contact Tracer Oklahoma City 2,080 $

0010 Contact Tracer Phoenix 2,080 $

0011 Contact Tracer Portland 2,080 $

0012 Contact Tracer Tucson 2,080 $

0013 Contact Tracer IHS Headquarters 2,080 $

0014 Contact Tracer Contractor’s Site 2,080 $

Contact Tracing Supervisor / Program Manager / Case Manager / Training

Manager - (CPCT)

0015 CPTC Alaska 2,080 $

0016 CPTC Albuquerque 2,080 $

0017 CPTC Bemidji 2,080 $

0018 CPTC Billings 2,080 $

0019 CPTC California 2,080 $

0020 CPTC Great plains 2,080 $

0021 CPTC Nashville 2,080 $

0022 CPTC Navajo 2,080 $

0023 CPTC Oklahoma City 2,080 $

0024 CPTC Phoenix 2,080 $

0025 CPTC Portland 2,080 $

0026 CPTC Tucson 2,080 $

75H70421R00003 Page 30 of 148

0027 CPTC IHS Headquarters 2,080 $

0028 CPTC Contractor’s Site 2,080 $

Case Investigator

0029 Case Investigator Alaska 2,080 $

0030 Case Investigator Albuquerque 2,080 $

0031 Case Investigator Bemidji 2,080 $

0032 Case Investigator Billings 2,080 $

0033 Case Investigator California 2,080 $

0034 Case Investigator Great plains 2,080 $

0035 Case Investigator Nashville 2,080 $

0036 Case Investigator Navajo 2,080 $

0037 Case Investigator Oklahoma City 2,080 $

0038 Case Investigator Phoenix 2,080 $

0039 Case Investigator Portland 2,080 $

0040 Case Investigator Tucson 2,080 $

0041 Case Investigator IHS Headquarters 2,080 $

0042 Case Investigator Contractor’s Site 2,080 $

Community Resource Coordinator / Social Worker /

Self-Isolation & Self-Quarantine Monitor - (CSS)

0043 CSS Alaska 2,080 $

0044 CSS Albuquerque 2,080 $

0045 CSS Bemidji 2,080 $

0046 CSS Billings 2,080 $

0047 CSS California 2,080 $

0048 CSS Great plains 2,080 $

0049 CSS Nashville 2,080 $

0050 CSS Navajo 2,080 $

0051 CSS Oklahoma City 2,080 $

0052 CSS Phoenix 2,080 $

0053 CSS Portland 2,080 $

0054 CSS Tucson 2,080 $

0055 CSS IHS Headquarters 2,080 $

0056 CSS Contractor’s Site 2,080 $

Registered Nurse (RN) / Professional Nurse and Public Health Nurse (PHN)

0057 RN / PHN Alaska 2,080 $

0058 RN / PHN Albuquerque 2,080 $

75H70421R00003 Page 31 of 148

0059 RN / PHN Bemidji 2,080 $

0060 RN / PHN Billings 2,080 $

0061 RN / PHN California 2,080 $

0062 RN / PHN Great plains 2,080 $

0063 RN / PHN Nashville 2,080 $

0064 RN / PHN Navajo 2,080 $

0065 RN / PHN Oklahoma City 2,080 $

0066 RN / PHN Phoenix 2,080 $

0067 RN / PHN Portland 2,080 $

0068 RN / PHN Tucson 2,080 $

0069 RN / PHN IHS Headquarters 2,080 $

Licensed Practical Nurse (LPN)

0070 LPN Alaska 2,080 $

0071 LPN Albuquerque 2,080 $

0072 LPN Bemidji 2,080 $

0073 LPN Billings 2,080 $

0074 LPN California 2,080 $

0075 LPN Great plains 2,080 $

0076 LPN Nashville 2,080 $

0077 LPN Navajo 2,080 $

0078 LPN Oklahoma City 2,080 $

0079 LPN Phoenix 2,080 $

0080 LPN Portland 2,080 $

0081 LPN Tucson 2,080 $

0082 LPN IHS Headquarters 2,080 $

Health Technician (HT) / Certified Nursing Assistant (CNA)

0083 HT / CNA Alaska 2,080 $

0084 HT / CNA Albuquerque 2,080 $

0085 HT / CNA Bemidji 2,080 $

0086 HT / CNA Billings 2,080 $

0087 HT / CNA California 2,080 $

0088 HT / CNA Great plains 2,080 $

0089 HT / CNA Nashville 2,080 $

0090 HT / CNA Navajo 2,080 $

0091 HT / CNA Oklahoma City 2,080 $

75H70421R00003 Page 32 of 148

0092 HT / CNA Phoenix 2,080 $

0093 HT / CNA Portland 2,080 $

0094 HT / CNA Tucson 2,080 $

0095 HT / CNA IHS Headquarters 2,080 $

Psych Technician

0096 Psych Technician Alaska 2,080 $

0097 Psych Technician Albuquerque 2,080 $

0098 Psych Technician Bemidji 2,080 $

0099 Psych Technician Billings 2,080 $

0100 Psych Technician California 2,080 $

0101 Psych Technician Great plains 2,080 $

0102 Psych Technician Nashville 2,080 $

0103 Psych Technician Navajo 2,080 $

0104 Psych Technician Oklahoma City 2,080 $

0105 Psych Technician Phoenix 2,080 $

0106 Psych Technician Portland 2,080 $

0107 Psych Technician Tucson 2,080 $

0108 Psych Technician IHS Headquarters 2,080 $

0109 Psych Technician Contractor’s Site 2,080 $

Pharmacy Technician

0110 Pharmacy Technician Alaska 2,080 $

0111 Pharmacy Technician Albuquerque 2,080 $

0112 Pharmacy Technician Bemidji 2,080 $

0113 Pharmacy Technician Billings 2,080 $

0114 Pharmacy Technician California 2,080 $

0115 Pharmacy Technician Great plains 2,080 $

0116 Pharmacy Technician Nashville 2,080 $

0117 Pharmacy Technician Navajo 2,080 $

0118 Pharmacy Technician Oklahoma City 2,080 $

0119 Pharmacy Technician Phoenix 2,080 $

0120 Pharmacy Technician Portland 2,080 $

0121 Pharmacy Technician Tucson 2,080 $

0122 Pharmacy Technician IHS Headquarters 2,080 $

Supply Technician

0123 Supply Technician Alaska 2,080 $

75H70421R00003 Page 33 of 148

0124 Supply Technician Albuquerque 2,080 $

0125 Supply Technician Bemidji 2,080 $

0126 Supply Technician Billings 2,080 $

0127 Supply Technician California 2,080 $

0128 Supply Technician Great plains 2,080 $

0129 Supply Technician Nashville 2,080 $

0130 Supply Technician Navajo 2,080 $

0131 Supply Technician Oklahoma City 2,080 $

0132 Supply Technician Phoenix 2,080 $

0133 Supply Technician Portland 2,080 $

0134 Supply Technician Tucson 2,080 $

0135 Supply Technician IHS Headquarters 2,080 $

Program Assistant

0136 Program Assistant Alaska 2,080 $

0137 Program Assistant Albuquerque 2,080 $

0138 Program Assistant Bemidji 2,080 $

0139 Program Assistant Billings 2,080 $

0140 Program Assistant California 2,080 $

0141 Program Assistant Great plains 2,080 $

0142 Program Assistant Nashville 2,080 $

0143 Program Assistant Navajo 2,080 $

0144 Program Assistant Oklahoma City 2,080 $

0145 Program Assistant Phoenix 2,080 $

0146 Program Assistant Portland 2,080 $

0147 Program Assistant Tucson 2,080 $

0148 Program Assistant IHS Headquarters 2,080 $

Laboratory Technician

0149 Laboratory Technician Alaska 2,080 $

0150 Laboratory Technician Albuquerque 2,080 $

0151 Laboratory Technician Bemidji 2,080 $

0152 Laboratory Technician Billings 2,080 $

0153 Laboratory Technician California 2,080 $

0154 Laboratory Technician Great plains 2,080 $

0155 Laboratory Technician Nashville 2,080 $

0156 Laboratory Technician Navajo 2,080 $

75H70421R00003 Page 34 of 148

0157 Laboratory Technician Oklahoma City 2,080 $

0158 Laboratory Technician Phoenix 2,080 $

0159 Laboratory Technician Portland 2,080 $

0160 Laboratory Technician Tucson 2,080 $

0161 Laboratory Technician IHS Headquarters 2,080 $

Laboratory-Assistant Technician

0162 Laboratory-Assistant

Technician

Alaska 2,080 $

0163 Laboratory-Assistant

Technician

Albuquerque 2,080 $

0164 Laboratory-Assistant

Technician

Bemidji 2,080 $

0165 Laboratory-Assistant

Technician

Billings 2,080 $

0166 Laboratory-Assistant

Technician

California 2,080 $

0167 Laboratory-Assistant

Technician

Great plains 2,080 $

0168 Laboratory-Assistant

Technician

Nashville 2,080 $

0169 Laboratory-Assistant

Technician

Navajo 2,080 $

0170 Laboratory-Assistant

Technician

Oklahoma City 2,080 $

0171 Laboratory-Assistant

Technician

Phoenix 2,080 $

0172 Laboratory-Assistant

Technician

Portland 2,080 $

0173 Laboratory-Assistant

Technician

Tucson 2,080 $

0174 Laboratory-Assistant

Technician

IHS Headquarters 2,080 $

Epidemiologist

0175 Epidemiologist / Data

Analyst Alaska 2,080 $

0176 Epidemiologist / Data

Analyst Albuquerque 2,080 $

75H70421R00003 Page 35 of 148

0177 Epidemiologist / Data

Analyst Bemidji 2,080 $

0178 Epidemiologist / Data

Analyst Billings 2,080 $

0179 Epidemiologist / Data

Analyst California 2,080 $

0180 Epidemiologist / Data

Analyst Great plains 2,080 $

0181 Epidemiologist / Data

Analyst Nashville 2,080 $

0182 Epidemiologist / Data

Analyst Navajo 2,080 $

0183 Epidemiologist / Data

Analyst Oklahoma City 2,080 $

0184 Epidemiologist / Data

Analyst Phoenix 2,080 $

0185 Epidemiologist / Data

Analyst Portland 2,080 $

0186 Epidemiologist / Data

Analyst Tucson 2,080 $

0187 Epidemiologist / Data

Analyst IHS Headquarters 2,080 $

0188 Epidemiologist / Data

Analyst Contractor’s Site 2,080 $

0189 Cost reimbursable items are to be billed with the monthly invoices as incurred.

The Cost reimbursable items including:

1. Approved travels

2. Hotel/Lodging

Cost reimbursable items shall be treated as part of the effort for the purposes of this contract and shall be handled in the following manner. The Contractor will notify the Contracting Officer’s Representative (COR) of the travel and/or hotel/lodging requirement at least

30 business days prior to the date of travel and/or start of hotel/lodging occupancy. Upon COR’s approval, the Contractor shall prepare a quotation reflecting the actual cost for the needs and submit it to the COR within 5 business days. The pricing for the quotation shall be based on the commercial catalog pricing and receipts of the all items over $300 shall be included with the invoice. *OFFER SHALL PROVIDE FIXED

MATERIAL HANDLING COSTS FOR COST

See B.3.

75H70421R00003 Page 36 of 148

Option Period 1: 12 Months Period

REIMBURSABLE ITEMS IN THE TABLE B.

0190 Hazard Pay $ To Be

Determined by the

Contracting

Officer for each Task

Order

RFQ Labor

Category IHS PoP Area

Annual

Hours

MFC Hourly

Labor Rate

Contact Tracer

1001 Contact Tracer Alaska 2,080 $

1002 Contact Tracer Albuquerque 2,080 $

1003 Contact Tracer Bemidji 2,080 $

1004 Contact Tracer Billings 2,080 $

1005 Contact Tracer California 2,080 $

1006 Contact Tracer Great plains 2,080 $

1007 Contact Tracer Nashville 2,080 $

1008 Contact Tracer Navajo 2,080 $

1009 Contact Tracer Oklahoma City 2,080 $

1010 Contact Tracer Phoenix 2,080 $

1011 Contact Tracer Portland 2,080 $

1012 Contact Tracer Tucson 2,080 $

1013 Contact Tracer IHS Headquarters 2,080 $

1014 Contact Tracer Contractor’s Site 2,080 $

Contact Tracing Supervisor / Program Manager / Case Manager / Training

Manager - (CPCT)

1015 CPTC Alaska 2,080 $

1016 CPTC Albuquerque 2,080 $

1017 CPTC Bemidji 2,080 $

1018 CPTC Billings 2,080 $

1019 CPTC California 2,080 $

1020 CPTC Great plains 2,080 $

75H70421R00003 Page 37 of 148

1021 CPTC Nashville 2,080 $

1022 CPTC Navajo 2,080 $

1023 CPTC Oklahoma City 2,080 $

102…