Amendment 1-QA Responses-Final 01.06.2026.pdf

Attachment 4

Question No. Reference*

5 SOW Section

1.5.5.3 and RFP 1.5.5.3

6 SOW Section

1.5.5.3 and RFP 1.5.5.3

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9 RFP, Proposal Format

Amendment 1-Solicitation Clarification/Questions Responses dated 01/06/2026

70US0926R70093555

Question Will the video wall’s need to be ground installed or floating?

What pixel pitch will be required if an alternate led wall is chosen?

Answer 90% Ground-Installed or Wall-Mounted: For the vast majority of USSS installations, including Technical Law Enforcement and command center environments, displays are either ground-installed (stacked) or wall-mounted.

Display Specifications Overview Pixel Pitch0.63 mmThe ultra-fine distance between physical pixels, crucial for close-distance viewing clarity.

Pixels Per Inch (PPI)40 PPIThe pixel density at the panel's na ve Full HD resolu on, indica ng sharp image detail.

Brightness700 cd/m² (Nits)High brightness suitable for well-lit environments and maintaining visibility in ambient light.

Bezel Width0.44 mm (Single)The extremely narrow physical frame size of the display.

Bezel-to-Bezel Gap0.88 mm (Total)The minimal seam distance when combining mul ple panels into a seamless video wall configuration.

The system must utilize displays with a native Full HD (1920 x 1080) resolution while providing integrated 4K UHD signal support. This architecture ensures peak performance for high-detail imagery and provides the necessary scalability for professional-grade video wall configurations.

The baseline configurations for the seven operational spaces include 3x10 arrays for Spaces #1-a and #1-b, and 2x8 arrays for Spaces #2 and #4. Space #3 is designated for a 2x5 array, while Spaces #5, #6, and #7 utilize a standardized 2x4 layout. Note that these dimensions represent a primary template and are subject to modification based on specific mission requirements or venue constraints.

The USSS confirms that for the base IDIQ-level submission, the Project Manager and alternate is the only individual designated as Key Personnel. Offerors are required to provide all documentation specified in Section 1.5.5.3 for this role. Additional Key Personnel for technical performance, such as Lead Engineers or Site Supervisors, may be required at the individual Task Order level as specified in subsequent solicitations.

The USSS confirms that for the base IDIQ-level submission, the Project Manager and alternate is the only individual designated as Key Personnel. Offerors are required to provide all documentation specified in Section 1.5.5.3 for this role. Additional Key Personnel for technical performance, such as Lead Engineers or Site Supervisors, may be required at the individual Task Order level as specified in subsequent solicitations.

Volume II: Management & Technical (Resumes go here): Contains the technical approach, management plan, and Key Personnel resumes.

This volume is used to evaluate the qualifications of your proposed Project Manager.

All proposals and past performance questionnaires are due on January 16, 2026 at 1pm.

Could the USSS clarify the reference to "requirements" in this sentence: "The subject line of the email must include the solicitation number (70US0926R70093555) and the requirements and the offeror’s name." What information is expected in reference to the requirement?

Would the USSS provide an extension of two (2) weeks after questions are answered to allow vendors

Is the requested display resolution 1080p or 4K?

What size video walls are requested in the 7 spaces?

Can the USSS confirm that the only Key Personnel at the IDIQ level (and required with this submission) is the Project Manager ?

Would the USSS consider only requiring the Project Manager be a key personnel at the IDIQ level? The remaining technical positions are relevant on a task order by task order basis and not at the IDIQ level.

Could the USSS specify in which volume Offerors should include the key personnel resume(s)?

When the USSS asks for "the requirements" in an email subject line, they typically expect one of the following, depending on the specific solicitation instructions:

The Project/Service Title: For example, if the solicitation is for video wall installation, you would include "AV Video Wall Installation Services."

The Specific Volume or Task: If the submission is part of a multi-phased or multi-volume bid, you might include "Technical Proposal" or "Price Proposal."

CLIN References: In some cases, it refers to the Contract Line Item Number (CLIN) being addressed, though a descriptive title is more common for initial submissions.

Example of a Correct Subject Line for 2026 Based on your provided solicitation number, your subject line should look like this:

Subject: Solicitation 70US0926R70093555 – AV Video Wall Installation Services – [Your Company Name]

10 RFP, Proposal Organization, Volume I

11 RFP, Proposal Organization, Volume I

12 Volume I:

Corporate Experience (Factor 1)

13 Volume I:

Corporate Experience (Factor 1)

14 Volume I:

Corporate Experience (Factor 1)

15 Statement of work 1.3, Proposal Organization

16 Past Performance Questionnaire

Offerors must strictly adhere to the instructions provided in the solicitation

Could the USSS confirm that the reference to "elects to provide" in the sentence: " The offeror shall demonstrate that it has the ability to provide those AV equipment and services that it elects to provide."

indicates that Offerors can exclude technical elements from its scope?

If an Offeror did elect to exclude elements from its offer (e.g., drywall or electrical) would an offeror be rated less highly?

The USSS clarifies that the phrase 'elects to provide' does not grant Offerors the latitude to omit mandatory technical elements or core requirements specified in the Statement of Work (SOW). Instead, it requires Offerors to substantiate their specific capabilities and past performance for the service categories they choose to pursue under this IDIQ. To remain eligible for award, Offerors must fulfill all 'Minimum Requirements.' While this Multiple Award IDIQ seeks to establish a diverse pool of specialized vendors, 'elects to provide' only permits partial bidding (e.g., hardware only or services only) if the solicitation explicitly authorizes partial awards.

Offerors are cautioned that the USSS seeks comprehensive, turnkey AV solutions. Proposals that omit essential infrastructure elements (e.g., electrical, structural support, or finishing) may be viewed as incomplete. Such omissions will be evaluated as a 'Deficiency' or a 'Significant Weakness,' as the Offeror has not demonstrated the ability to meet the full operational requirement.

Would the USSS allow offerors to discuss its capabilities and approach-in addition to the five (5) primary past performances-to answer questions one through five under Volume 1 Factor 1?

Would the USSS allow offerors to reference additional past performances/experiences, in addition to the five

(5) primary corporate experiences, to answer questions one through five ?

Would the USSS define "protective events" or clarify the type of performances that qualify?

Could the USSS confirm how and where Offerors should confirm their status as authorized resellers of the required and preferred products?

Could the USSS update the past performance questionnaire deadline from January 2nd, 2026 to coincide with the response deadline?

Offerors must strictly adhere to the instructions provided in the solicitation

Protective events are defined as operations where the USSS is the lead agency for the design, coordination, and implementation of security plans for designated individuals or locations.

National Special Security Events (NSSE): High-profile events such as Presidential Inaugurations, State of the Union addresses, and major international summits (e.g., UN General Assembly).

Special Event Assessment Rating (SEAR) 1-3 Events: Major public gatherings with high federal security oversight, such as the Super Bowl, large political conventions, or national parades.

Dignitary Protection Sites: Operational security provided for the President, Vice President, foreign heads of state, or major presidential candidates at temporary or permanent locations.

Qualifying performances are those that demonstrate the offeror’s ability to execute complex security operations of a similar size, scope, and complexity to the mission-critical requirements outlined in the Statement of Work (SOW)."

To be considered 'relevant,' past performance must include:

Direct Mission Support: Performance as a prime or first-tier subcontractor at National Special Security Events (NSSE) or other high-profile events with Special Event Assessment Ratings (SEAR) 1-3.

Specific Security Functions: Demonstrated experience in providing perimeter security assets, secure access control, or specialized technical countermeasures (e.g., portable vehicle barriers or surveillance systems) in high-threat environments.

Zero-Fail Execution: Successful performance in environments where there were no significant security breaches or failures that impacted the safety of protected individuals or sites.

Original Equipment Manufacturer (OEM) Letters: Offerors must provide a Letter of Authorization (LOA) or Letter of Supply (LOS) directly from the OEM for all required and preferred products.

Specific Content Requirements: The documentation must be on the OEM’s official letterhead and signed by an authorized representative.

It must explicitly state that the offeror is an authorized reseller in good standing and is authorized to provide the specific products and support requested for the duration of the IDIQ.

Supply Chain Compliance: In 2026, letters may also be required to certify that products are new, sourced through authorized channels, and compliant with current federal supply chain security regulations.

Past Peformance questionnaire deadline is January 16, 2026 at 1pm. and will be updated on the Past Performance Questionnaire.

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18 RFP, Page 4, Volume IV

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22 RFP. Proposal Formatting

23 RFP. Proposal Formatting

24 RFP. Proposal Formatting

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Pricing sheet is not due until Phase II.

Offerors may use a logical abbreviation or a properly registered 'Doing Business As' (DBA) name in file naming conventions, provided it is consistently applied across all submitted volumes.

The abbreviation or DBA name used in the file name must clearly correlate to the 'Legal Name' of the offeror as it appears in the System for Award Management (SAM.gov) and on the Standard Form (SF) 33 cover page of the proposal.

Offerors are encouraged to keep file names as concise as possible while still adhering to the required structure: [Abbreviated Name] [Volume Number] [Volume Title]

Correct, Phase 2 information will be provided with Phase 1 result notification.

The USSS has evaluated the request and maintains the current page limit for Volume II: Management Plan.

The existing page count is considered sufficient for offerors to comprehensively address the requirements outlined in the Statement of Work (SOW) and information provided in excess of the established page limits will not be evaluated.

The USSS has evaluated the request and maintains the current page limit for Volume II: Management Plan.

The existing page count is considered sufficient for offerors to comprehensively address the requirements outlined in the Statement of Work (SOW) and information provided in excess of the established page limits will not be evaluated.

Offerors are still required to submit a Past Performance Volume (Volume III) by the solicitation deadline.

Volume III must include the 'Past Performance Summaries' or 'Project Descriptions' for the five (5) primary references identified. These summaries should include:

Contract Details: Contract number, agency/customer name, and total contract value.

Period of Performance: Start and end dates.

Scope Narrative: A detailed description of the work performed, explicitly mapping the experience to the "protective events" or technical requirements of the IDIQ Statement of Work (SOW).

Point of Contact (POC) List: A table listing the names, titles, email addresses, and phone numbers of the individuals to whom the PPQs were sent

Could the USSS reconsider the 30 day delivery requirement? Many Offerors are dependent on OEM/Distributor lead times.

Could the USSS confirm that the pricing sheet [Volume V: Price (Factor 5)] is not due on the Phase I deadline (currently January 17th)?

Could the USSS confirm that the Phase 2 deadline [including for Volume V: Price (Factor 5) and Volume IV (Factor 4)] will be provided with the Phase I result notification?

Could a company with a long name use an abbreviation or DBA in the file naming convention?

[Offeror Name] [Volume Number] [Volume Title]

Would USSS increase the page count for Volume II:

Management Plan to 15 pages to allow Offerors to comprehensively address all elements?

Could the USSS clarify the locations in scope of this contract? The SOW states Washington D.C., however the RFP implies this might be multi-city or throughout the Continental United States.

Could the USSS clarify the demonstration requirements in Volume IV Factor 4? "The Offeror shall prepare and provide a virtual demonstration with the Government where they shall be presenting installation and equipment Video Wall"? Many projects that would be relevant are in spaces where offerors cannot take pictures due to confidentiality, and as such, offerors may not have pictures or the ability to demonstrate their most relevant

The primary place of performance for the base contract is Washington, D.C.; however, as an IDIQ vehicle, the Government reserves the right to issue individual Task Orders for performance at other locations throughout the Continental United States (CONUS) as mission requirements dictate."

Offerors should ensure their proposals demonstrate the ability to support both the primary location in Washington, D.C. and potential regional requirements as identified in the RFP's overarching scope.

Specific performance locations for subsequent efforts will be identified at the Task Order level.

The USSS acknowledges the confidentiality and security constraints inherent in providing imagery of sensitive client installations.

Consequently, Offerors are not required to submit actual footage or photographs of restricted sites. To satisfy the requirements of Factor 4, Offerors may conduct a virtual demonstration utilizing a functional mock-up, a corporate laboratory, or an OEM showroom environment. During this demonstration, a USSS AV Technician will be present at the Offeror's facility (or the designated demonstration site) to observe technical configurations, equipment integration, and operational workflows in person, ensuring the proposed solution meets mission specifications.

The USSS has evaluated the request and maintains the 30-day delivery requirement to meet critical mission objectives. However, for items with documented long-lead times from the Original Equipment Manufacturer (OEM), the Government may consider an alternate delivery schedule if the Offeror provides a formal lead-time certification from the OEM as part of their proposal.

Would USSS increase the page count for Volume I:

Corporate Experience to 15 pages to allow Offerors to comprehensively address all elements?

Given that the Past Performance questionnaires will be sent directly to Government, what should offerors provide for Volume III?

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Offerors should provide the administrative information required by FAR 52.212-1(b)(1)-(3) and (7)-(8) in Volume I: Administrative and Compliance.

The technical description of items required by FAR 52.212-1(b)(4) and (5) must be included in Volume II: Management and Technical Plan.

The price and discount terms required by FAR 52.212-1(b)(6) must be submitted exclusively in Volume V: Price. Note that for this Phase I solicitation, Volume V is not due until the Phase II deadline, as identified in the Advisory Multi-step instructions.

Offerors are permitted—and encouraged—to provide a 'Price Narrative' or 'Basis of Estimate' (BOE) within Volume V: Price to explain the underlying assumptions and methodologies used to develop the proposed pricing.

However, this narrative must not include new technical features or capabilities that are not already described in Volume II (Technical/Management Plan). The narrative in Volume V should be limited to explaining the cost impact of the technical approach, such as labor categories, material quantities, or specific risk assumptions."

If an assumption contradicts a requirement in the SOW, the Government reserves the right to deem the proposal non-responsive. All assumptions should be clearly listed and explicitly cross-referenced to the relevant SOW task.

Offeror selected or decide to move to Phase II will receive instruction for Phase II

Yes, The delivery date should be July 1, 2026.

At the IDIQ (Contract) level: Travel and Other Direct Costs (ODCs) are treated as reimbursable expenses on a Not-to-Exceed (NTE) basis.

Offerors should not include specific dollar amounts for travel/ODCs in their CPW unless the worksheet provides a pre-populated Government 'Plug Figure'.

At the Task Order (TO) level: Pricing will be Firm-Fixed-Price (FFP). For the 'Sample Task Order' included in this solicitation, Offerors must provide a 'fully burdened' price that includes all anticipated travel, shipping, and ODCs required to execute that specific mission.

Invoicing and Payment: All travel must be pre-authorized by the Contracting Officer’s Representative (COR) and will be reimbursed in accordance with FAR 31.205-46 and the Federal Travel Regulation (FTR). ODCs will be reimbursed at actual cost plus any approved G&A, with no profit/fee applied.

To remain eligible for award, Offerors must fulfill all 'Minimum Requirements.' While this Multiple Award IDIQ seeks to establish a diverse pool of specialized vendors, 'elects to provide' only permits partial bidding (e.g., hardware only or services only) if the solicitation explicitly authorizes partial awards.

To remain eligible for award, Offerors must fulfill all 'Minimum Requirements.' While this Multiple Award IDIQ seeks to establish a diverse pool of specialized vendors, 'elects to provide' only permits partial bidding (e.g., hardware only or services only) if the solicitation explicitly authorizes partial awards.

The USSS acknowledges that Sharp has fully integrated the former NEC Display Solutions portfolio and that the 'NEC' and 'Sharp NEC' brand names are being retired in favor of 'Sharp’.

The USSS will not revise the entire solicitation to replace all legacy brand references at this time. However, Offerors are permitted and encouraged to propose the equivalent current 'Sharp' branded models where 'NEC' or 'Sharp NEC' products were originally specified.

Would USSS clarify whether it expects or prefers the answers to the questions in 52.212-52.212-1 (a) in Volumes I, II, and V.

Would the USSS provide an opportunity to ask additional questions at Phase II? For instance, Offerors may have additional questions once further details are provided on the technical demonstration.

Would the USSS allow offerors to provide assumptions or technical write up to accompany the pricing of Attachment 3 (SOW)?

Must an Offeror bid to all services requested in the solicitation?

If an Offeror does not bid to all services requested in the solicitation, would the Offeror be graded less highly?

Would USSS change all references to NEC to Sharp? It is our understanding that NEC is now Sharp.

Under "1.5 General Information", Attachment 3 lists a delivery date in 2025, but the solicitation closes Jan 2026. Is Attachment 3 and the associated CLIN table a hypothetical sample task order only, and should the date be July 1, 2026 (or “TBD”)?

Please clarify how travel and ODCs are to be priced/paid under the IDIQ and under task orders.

Attachment 3 references FAR 31.205-46/FTR and an ODC NTE, while the RFP calls for FFP ceilings in the CPW and sample task order pricing that includes travel/delivery. Are travel/ODCs reimbursable, FFP NTE, or priced as separate CLINs?

38 Commitment Requirement: Key Personnel (PM, Programmer, Sr. Installer, Master Electrician, and Master Carpenter) must be identified at the IDIQ level to demonstrate the Offeror’s capability to fulfill the contract’s core technical requirements. While these individuals are not required to be dedicated solely to the USSS account until a Task Order is issued, the Offeror must provide a 'Letter of Intent' (LOI) or equivalent commitment for each named individual as part of Volume II.

Subcontractor Personnel: Key Personnel may be subcontractor employees. However, the Prime Contractor remains solely responsible for ensuring all personnel—whether prime or sub—possess the required security clearances and technical certifications at the time of proposal submission.

Substitution Timeline: The USSS recognizes the 'short-fuse' nature of many protective events. Personnel substitutions must meet or exceed the qualifications of the original staff and be submitted to the Contracting Officer (CO) for approval. For urgent mission requirements, the USSS will strive for an expedited 48-to-72 hour review period, though a standard 10-business-day window applies for non-emergency substitutions.

For the purposes of the CPW, 'delivery and transportation' refers to all variable logistical costs associated with moving equipment to, from, and between performance sites. This includes inbound freight from the OEM, drayage at the venue, off-site storage/warehousing, and courier services.

These costs should be excluded from the CPW equipment mark-ups and will be treated as reimbursable Other Direct Costs (ODCs) at the Task Order level, provided they are pre-authorized by the Contracting Officer’s Representative (COR).

Regarding labor: Transport-specific labor (e.g., dedicated drivers, loaders, or third-party freight handlers) should be excluded from the CPW and handled as an ODC. However, technical labor that is inherently part of the installation process—such as a Lead Technician or Installer who also happens to assist with equipment movement—must be included under the appropriate Labor Category CLIN in the

CPW.

For the Sample Large Event pricing submission, Offerors must provide a detailed, line-item breakdown. This includes specific quantities, model numbers for equipment, and labor hours categorized by the Labor Categories (LCATs) defined in the Statement of Work (SOW).

The models listed in Attachment 3 are 'Brand Name or Equal.' Identifying specific brand names and model numbers serves to establish the standard of quality, performance, and functionality required for the mission.

Process to Propose Alternates: If an Offeror proposes an 'equal' product, they must clearly identify the item in their Technical Volume (Volume I or II) by brand name and model number. Per FAR 52.211-6, the Offeror must include descriptive literature (e.g., product data sheets, technical illustrations) for each alternate proposed.

Evaluation of Equivalency: The USSS will evaluate alternates based on their ability to meet the 'Salient Characteristics' specified in the Statement of Work (SOW). These characteristics typically include physical dimensions, power requirements, compatibility with existing USSS infrastructure, and specific performance metrics (e.g., resolution for displays or decryption capabilities for security hardware).

Failure to adequately describe how an 'equal' product meets these characteristics—or to mark modifications clearly—may result in the proposal being deemed non-responsive for that item.

Volume I (Past Performance): "Offerors may include past performance experience where they performed as a first-tier subcontractor, provided the work is recent and relevant to the IDIQ scope. However, unless the solicitation explicitly allows it, the past performance of proposed subcontractors (i.e., those on your current team) cannot be substituted for the prime offeror’s own past performance requirements in Volume I.

Volume II (Technical/Management Plan): "Offerors are permitted and encouraged to propose subcontractor key personnel and technical capabilities in Volume II. The Government will evaluate the qualifications and experience of the proposed team as a whole to determine the technical merit of the Management Plan.

Clarification on "Major" Subcontractors: "If a subcontractor is proposed to perform 'major or critical aspects' of the requirement, the Government may, at its discretion, consider that subcontractor’s past performance as part of the overall team evaluation, but this does not relieve the prime offeror of the requirement to demonstrate its own corporate experience.

For the CPW, what specifically counts as “delivery and transportation” to be excluded (e.g., inbound freight, drayage, warehouse/storage, equipment moves between venues, courier runs)? Should transport labor (drivers/loaders) be excluded from CPW as well, or included under labor categories?

For the sample large event pricing submission: what level of detail is required (line-item by model/qty vs summary), and must proposed sample pricing be at or below CPW ceiling unit prices for the same Are the models in Attachment 3 brand-name mandatory or brand-name-or-equal? If “or equal” is allowed, what is the process to propose alternates (and how will alternates be evaluated for equivalency)?

Please confirm whether Volume I may include subcontractor experience at all (e.g., if the offeror performed as a subcontractor), and whether the offeror may propose subcontractor key personnel/capability in Volume II even though their past performance cannot be used in Volume I.

Are the Key Personnel roles in Attachment 3 (PM/Programmer/Sr Installer/Master Electrician/Master Carpenter) required at IDIQ award (committed resources) or only when a task order requires those trades? Can Key Personnel be subcontractor employees, and what is the expected approval timeline for substitutions (especially for short-fuse events)?

Turnaround Time: Per FAR 52.222-11, the prime contractor must deliver a completed SF 1413 for each subcontract within 14 days of its award. The Government typically completes the administrative review and acknowledgment of these forms within 5 to 10 business days upon receipt, provided all security vetting and required labor standard clauses are verified.

Maintenance of a "Pre-Vetted Bench": The USSS does not maintain an official 'bench' for offerors; however, the USSS encourages offerors to identify all anticipated subcontractors in their Volume II Management Plan. Subcontractors identified at the IDIQ level can undergo initial security vetting (e.g., Facility Access or Background Checks) immediately upon award, effectively creating a pre-vetted pool for subsequent task orders.

Schedule Impact Mitigation: To avoid delays on 'short-fuse' events, offerors should ensure that any subcontractor employees requiring site access are submitted for USSS-specific security clearance or 'Public Trust' vetting as soon as they are identified, rather than waiting for individual Task Order issuance.

This applies only to custom code/configurations developed specifically under a task order (e.g., control code, UI files), and exclude OEM firmware/software and contractor pre-existing libraries/tools.

The USSS does not mandate a minimum number of states or regions; however, this IDIQ is intended to support the USSS mission throughout the Continental United States (CONUS) and its territories.

Evaluation of Geographic Coverage: The USSS values demonstrated capability and depth of resources in the regions proposed. Proposing a broader geographic reach (e.g., nationwide) will be viewed favorably only if the offeror provides concrete evidence of their ability to maintain consistent service quality, staffing, and logistical support across those areas.

Evaluation Priority: The Government will favor offerors who demonstrate depth of operational reach (e.g., local technician benches, regional warehouses, and rapid-response capabilities) over those who propose broad coverage with only thin, 'notional' resources.

Offerors should clearly delineate their 'Direct Presence' vs. 'Subcontractor-Supported' regions in Volume II.

Regarding Geographic Scope: The cities listed (Washington, D.C.; Los Angeles; Philadelphia; Houston) are provided as illustrative examples of high-volume hubs for USSS protective events. While these cities represent locations with frequent mission requirements, the IDIQ scope extends to all CONUS locations and U.S. Territories as identified in individual Task Orders.

Regarding Labor Constraints: The USSS does not mandate specific union labor; however, the Offeror is solely responsible for identifying and complying with all venue-specific labor requirements, including 'exclusive' or 'preferred' labor agreements (e.g., IATSE or Teamsters) at convention centers, hotels, or public arenas.

Price Realism: Offerors must account for the variability of labor costs in these diverse markets. When proposing the Sample Task Order, Offerors should include a narrative in Volume V explaining how they will mitigate the cost and schedule risks associated with venue-mandated labor or 'jurisdictional' work rules.

Format and Fields: The USSS will provide a standardized Excel template for serialized inventory reporting upon contract award. In addition to basic fields (Make, Model, Serial Number, Warranty End Date, and PO/Invoice Number), the report must include Asset Location (Site/Field Office), Firmware/Software Version (where applicable), and Primary Technical Point of Contact.

Government System: Official inventory lists must be submitted via email the designated submitted to the Contracting Officer’s Representative (COR) or USSS Representative as directed in the Post-Award Kickoff meeting. Submissions via standard email

What is the expected Government turnaround time for SF 1413 subcontractor review on each task order, and is there a mechanism for maintaining a pre-vetted bench of subcontractors to avoid schedule impact?

Please clarify the scope of Data Rights: does “unlimited rights” and “source codes of any software” apply only to custom code/configurations developed specifically under a task order (e.g., control code, UI files), and exclude OEM firmware/software and contractor pre-existing libraries/tools? If not excluded, how should offerors comply with OEM licensing Is there a required minimum set of states/regions an offeror must propose (e.g., nationwide vs selected states)? How should offerors present geographic coverage for evaluation—will proposing more states improve evaluation, or will the Government favor demonstrated depth in fewer states?

Are the listed cities (Washington, DC; Los Angeles;

Philadelphia; Houston) mandatory coverage expectations or illustrative examples? Are there any known union labor or venue-specific labor constraints that offerors should plan for?

What is the required format and cadence for the serialized inventory list (Excel template? fields beyond make/model/serial/warranty/PO-invoice)? Is this expected per task order, and is there a Government system (e.g., SharePoint) to receive and store it?

Event Frequency and Duration: The USSS cannot provide a fixed number of events or specific durations per year, as these are dictated by dynamic operational requirements. For planning purposes, 'protective events' (such as National Special Security Events) can range from short-duration, high-impact visits (1–3 days) to extended deployments (7–14+ days) for major summits or political conventions.

Requirement for Presence: The expectation for contractor presence will be defined at the Task Order level. While some missions require only setup and teardown, many USSS protective events mandate on-site technical standby (operational support) for the entire duration of the event to ensure 'zero-fail' mission continuity for command-and-control video walls.

Pricing for Presence: Offerors should include labor categories for 'Operational Support' or 'On-Site Technician' in their Ceiling Price Worksheet (CPW) to account for standby time during event execution, distinct from installation/setup labor.

Major Scheduled Events: For National Special Security Events (NSSE) and other large-scale planned protective missions (e.g., presidential conventions or summits), the Government typically provides the contractor with 30 to 90 days of preliminary notice. Formal Task Orders for these events are generally issued at least 30 days prior to the required setup date to allow for logistical coordination.

Standard Operations: For routine support at permanent USSS facilities or known Field Office requirements, the Government aims to provide a minimum of 14 to 30 days notice through the issuance of a formal Task Order or Request for Quote (RFQ).

Urgent/Short-Fuse Missions: Consistent with the dynamic nature of the USSS protective mission, the Government reserves the right to issue 'short-fuse' task orders with as little as 24 to 72 hours of notice. Offerors must demonstrate their capability for rapid deployment and mission readiness under these compressed timelines in their Management Plan (Volume II).

Separate premium labor categories for after-hours, weekend, or holiday work are not authorized.

Offerors must propose a single, fully burdened hourly rate per Labor Category (LCAT) in the Ceiling Price Worksheet (CPW).

These proposed rates shall apply regardless of the time of day or day of the week work is performed. Consistent with the mission-critical nature of USSS operations, offerors should account for the likelihood of irregular schedules—including nights, weekends, and holidays—within their standard proposed rates.

Premium pay (overtime) is generally only reimbursable if specifically authorized in writing by the Contracting Officer (CO) for a given Task Order and will be handled in accordance with FAR 52.232-7.

All past performance qestionnaire should be received by January 16, 2026. RFP and past performance documents will be updated

The requirement encompasses both permanent and temporary installations.

Permanent Installations: Certain GSA-owned facilities, such as USSS Field Offices or the Global Command Center, require permanent Video Wall systems integrated into the facility's long-term infrastructure.

Temporary/Operational Installations: Other GSA-managed or commercially leased spaces utilized for specific National Special Security Events (NSSE) or protective missions may require temporary 'pop-up' Video Walls. These systems must be designed for rapid deployment, strike, and removal without permanent alteration to the GSA-owned space.

Specific Requirements per Site: The determination of whether an installation is permanent or temporary will be explicitly defined at the Task Order level. Offerors should demonstrate the capability to provide both high-durability fixed solutions and modular, transportable solutions in their Technical Volume (Volume II).

Will the GSA-owned spaces require a permanent Video Wall or is the space only in use for a limited amount of time based on the Operational need?

What is the expected number of events and event durations per year? Is the expectation that the contractor be present for the entire duration of every event involving the Video Wall or is presence just required for setup and tear down?

How much notice will the government provide the contractor prior to the occurance of an event that will require support?

How should offerors price after-hours/weekend/holiday work for task orders—are premium rates allowed (separate labor categories), or must offerors assume a single rate structure with schedule-driven hours?

Please confirm the intended Past Performance process: (a) should the offeror include a completed template in Volume III, and (b) are references expected to email Attachment 2 questionnaires directly to the Government by Jan 2? If a reference submits after Jan 2 or does not respond, how will the

The Phase II pricing for the notional Large Event is for evaluation purposes only and will establish a Total Evaluated Price (TEP) for each offeror. While it does not represent an actual funded task order, it serves as a critical measure of an offeror's price realism and technical understanding.

Evaluation Methodology: The USSS utilizes the notional event to verify that the offeror’s Firm Fixed Price (FFP) is consistent with their proposed Ceiling Price Worksheet (CPW) rates. Even without exact site specifications, offerors are expected to apply their best professional judgment and industry standards to the provided scenario (e.g., estimating quantities for a standard large-scale perimeter or command center).

Verification of Technical Approach: The USSS will evaluate the line-item breakdown of the notional event to determine if the offeror has realistically scoped the mission. If an offeror’s FFP for the notional event is significantly low, it may indicate a lack of understanding of USSS 'zero-fail' operational requirements, regardless of the absence of physical site specifications.

Clarification of Intent: The USSS acknowledges that Attachment 2 contains clerical errors in its introductory text. The instructions regarding Request for Information (RFI) submission dates were inadvertently included and do not apply to the submission of Past Performance Questionnaires (PPQs).

Corrected Due Date: The deadline for the receipt of all PPQs by the Government is January 17, 2026, at 1:00 PM EST. This date coincides with the Phase I proposal submission deadline.

Submission Process: Offerors must ensure that their references submit the completed PPQs directly to the Contracting Officer and Contract Specialist via the email addresses provided in Section L of the solicitation. PPQs must not be returned to the Offeror.

The requirements for Volume I (Corporate Experience) and Volume III (Past Performance) are distinct evaluation factors with different objectives. While the projects cited may overlap, the content submitted for each volume must address its specific criteria.

Volume I: Corporate Experience (Factor 1): The objective is to evaluate the breadth, depth, and relevance of the Offeror's technical background. This volume must contain detailed narratives describing the technical scope, logistical complexity, and specific 'Protective Event' challenges handled. The focus is on capability and the similarity of the work to the current Statement of Work (SOW).

Volume III: Past Performance (Factor 3): The objective is to evaluate the quality and reliability of the Offeror’s work. This volume consists primarily of the Administrative Data for the references and the corresponding Past Performance Questionnaires (PPQs) or CPARS reports.

The focus is on performance metrics such as schedule adherence, cost control, and customer satisfaction.

Redundancy Mitigation: Offerors are permitted to use the same projects for both volumes to demonstrate a cohesive track record.

However, Volume I should provide the 'Technical Story' while Volume III provides the 'Report Card' from the client.

The USSS defines 'High Security Events' (HSEs) as large-scale public or private gatherings that necessitate significant federal security support due to their size, duration, or profile.

Scope of HSEs: This term primarily encompasses Special Event Assessment Rating (SEAR) Level 1 through 3 events. Examples include the Super Bowl, large political rallies, major international sporting events, and national-level commemorative ceremonies.

Relationship to NSSEs: While the Secretary of Homeland Security designates the most significant events as National Special Security Events (NSSEs), HSEs cover the broader range of high-profile operations where the USSS provides perimeter security, technical consultation, or specialized protective assets.

Will the Phase II pricing for a notional Large Event installation be used for evaluation purposes only?

Given that the physical and technical specification of each space and system are currently unknown, how will the government utilize the contractor's Firm Fixed Price as an evaluation criteria when the provided Firm Fixed Price is not based on actual physical and technical specifications?

PPQ instructions found in Attachment 2 appear to be the instructions for the submission of RFIs instead based on the due date indicated. Please clarify the due date and process for submission of PPQs.

Page 2 of the RFP indicates that Phase I consists of Volumes I, II, and III. Volume I Corporate Experience and Volume III Past Performance both ask for past performance references, prompting questions of redundancy. Please elaborate on what specifically should be included in Volume I and Volume III that do not overlap.

Page 2 of the RFP asks that we show "experience in High Security Events," but High Security Events are not defined elsewhere in the RFP. Please define "High Security Events."

Protective Events (PEs): This is an umbrella term used by the USSS to describe any operational security mission involving the physical protection of a site, venue, or individual. PEs include routine dignitary visits, campaign rallies, and the securing of permanent protected facilities (e.g., the White House Complex or foreign embassies). For this IDIQ, "PE experience" refers to the demonstrated ability to deploy, maintain, and support technical equipment in high-stakes, often short-notice environments where system failure is not an option.

National Special Security Events (NSSEs): These are a specific subset of PEs designated by the Secretary of Homeland Security due to their national significance. For NSSEs—such as Presidential Inaugurations, State of the Union addresses, or major international summits—the USSS is the statutory lead agency for security design and implementation. These events involve the highest level of inter-agency coordination and technical complexity.

High Security Events (HSEs): These generally refer to major public gatherings that, while not designated as NSSEs, carry a significant Special Event Assessment Rating (SEAR). These include the Super Bowl, large political conventions, or national sporting events. While the USSS may not be the lead agency, it often provides specialized technical support, such as the video wall solutions requested in this IDIQ.

Definition: "Incidental materials" refer to low-value, supporting items required for the installation, operation, or maintenance of the primary systems but not specifically listed as distinct Contract Line Items (CLINs). Examples include, but are not limited to:

Consumables: Zip ties, electrical tape, generic screws, and mounting hardware not proprietary to a specific display.

Small Components: Generic patch cables, connectors, wall plates, and conduit fittings.

Minor Customizations: Small-scale framing material or touch-up paint.

Excluded Devices: "Incidental materials" do not include the major hardware devices enumerated in the CLIN tables on pages 7–9 (e.g., specific monitors from Samsung/Sharp, Cisco switches, or AMX controllers). Those primary devices must be priced according to the firm-fixed-price (FFP) ceilings established in the Ceiling Price Worksheet (CPW).

Markup Application: The 15% maximum allowable markup applies exclusively to these supporting, order-level materials that are not otherwise defined in the device table.

Fixed-Price Ceiling Policy: The USSS maintains the requirement for fully burdened Firm-Fixed-Price (FFP) ceilings as established in the base IDIQ contract. Offerors are expected to account for foreseeable market volatility, including standard manufacturer price increases, within their proposed annual escalation factors.

Economic Price Adjustment (EPA) Clauses: While the base IDIQ uses fixed ceilings, the Government may utilize Economic Price Adjustment (EPA) clauses (such as FAR 52.216-2 or FAR 52.216-4) for specific task orders or equipment lines if the Contracting Officer (CO) determines that market conditions for critical subassemblies meet the criteria for unusually high volatility. Any such adjustments would be based on recognized indices, such as the Producer Price Index (PPI).

Treatment of Surcharges and Tariffs: Tariff surcharges or manufacturer-imposed fees that arise after contract award and significantly deviate from the baseline pricing may be addressed through a formal Request for Equitable Adjustment (REA) or contract modification, provided the contractor can demonstrate that the increase was unforeseeable and is outside their control.

Competitive Pricing at the Task Order Level: The IDIQ ceilings represent the maximum allowable price. The USSS expects that actual task order pricing will reflect current market conditions and commercial catalogs at the time of order issuance, allowing contractors to propose adjusted pricing that remains below the established contract ceilings.

"Installation - Survey" instructions indicate that contractor shall issue an itemized quote "no more than two (2) buisiness days after the site survey" and that "the maximum allowable markup for materials incidental to a project/service is 15%." Please confirm, how does the government define incidental materials?

Do these include the devices enumerated in the CLIN table on pages 7-9, or are incidentals the order-level materials meant to support the defined device table?

Commercial electronic equipment pricing has been volatile amid fluctuating tariff policies and the decentralized supply chain for subassemblies and components of electronic devices. The proposed price ceiling format for contractor assessment presents a risk to the government for sufficient competition within the IDIQ once awarded, in that pricing cannot scale adequately to absorb manufacturer price increases. Prices occasionally increase more than once per year, or scale with a tariff surcharge that is a percentage of the hardware purchase price subject to change separate from catalog price increase. Please clarify whether the government intends hardware pricing in this IDIQ to be governed by a defined price catalog for all materials, and whether government would consider allowing manufacturer price increase adjustments in the event they exceed annual

Page 3 of the RFP says Corporate Experience should "identify... previous or current contracts that are similar... to the work of Protective Events (PEs) to demonstrate its experience to perform this work."

Protective Events are not defined elsewhere in this RFP. Please elaborate and explain how these differ from High Security Events and National Special Security Events.

56 RFP page 11-12

57 RFP Contract Type / IDIQ Structure p. 22

58 RFP Part 2 – Evaluation & Ordering Methodology pp.

8–10

59 SOW Attachment 3 Renovation Services pp. 2–3

60 SOW Attachment 3 1.3 – Renovation Services pp. 2–3

The USSS intends to provide all IDIQ awardees a fair opportunity to be considered for each task order exceeding the micro-purchase threshold, in accordance with FAR 16.505(b)(1).

No Geographic or Functional Pools: The USSS does not currently intend to establish separate geographic or functional pools. All contractors awarded a base IDIQ contract will be eligible to compete for any task order issued under the vehicle, provided the requirement falls within the contract's scope.

Exceptions to Fair Opportunity: Per FAR 16.505(b)(2), the USSS reserves the right to waive the fair opportunity process under specific circumstances, such as urgent mission needs that would result in unacceptable delays or if only one awardee is capable of providing the highly specialized services required for a unique 'protective event'.

The USSS establishes a total minimum guarantee for the entire period of performance of the IDIQ.

No Maximum Guarantee: There are no additional guaranteed minimums per option year or beyond the initial contract-wide figure. The USSS is not obligated to order any quantity of supplies or services beyond this stated minimum.

Past performance on earlier task orders issued under this IDIQ will be a significant evaluation factor for the award of future task orders.

Fair Opportunity Selection: Per FAR 16.505(b)(1), the USSS will provide each awardee a fair opportunity to be considered for each order.

Evaluation criteria for these orders typically include quality of work, timeliness, cost control, and overall management of previous tasks under this contract.

Off-Ramp Provisions: Consistent with 2026 mission requirements, the USSS reserves the right to exercise 'off-ramp' provisions to remove contractors from the IDIQ pool who demonstrate a pattern of poor performance or failure to meet technical standards on assigned task orders.

Initial Government Furnished Information (GFI): "The USSS will provide initial GFI in the form of high-level functional requirements, general room dimensions, and available facility floor plans at the Task Order level.

Contractor-Designed Detailed Drawings: The Contractor is responsible for the design and production of all detailed Shop Drawings and installation plans. This includes structural mounting details, electrical signal flow diagrams, and equipment layout elevations.

Approval Process: All contractor-designed drawings must be submitted to the Contracting Officer's Representative (COR) for review and approval prior to the commencement of installation. For permanent installations in GSA-managed spaces, these drawings may also require a professional engineer (PE) stamp to meet building code and safety standards.

The Contractor is responsible for obtaining any and all necessary licenses and permits required for the performance of the work, in accordance with the 'Permits and Responsibilities' clause (FAR 52.236-7).

General Construction Licensing: For work performed on Federally-owned property, the Federal Government is generally not required to adhere to state licensing requirements; however, it is agency policy to require work be done to meet local building codes and standards as a best practice.

Leased and GSA-Managed Spaces: For work performed at leased facilities (privately owned buildings managed by…