Amendment 1-Attachment 2 Past Performance Questionnaire-date update(2).docx

DOCX document 33 KB Posted

Attached to
Video Wall Equipment Indefinite Delivery Indefinite Quantity (IDIQ) and Support Services Federal contract opportunity
Solicitation number
70US0926R70093555
Issued by
Department of Homeland Security US Secret Service

About this file

The document is a Past Performance Questionnaire for a Video Wall Equipment Indefinite Delivery Indefinite Quantity (IDIQ) and Support Services contract (Solicitation Number: 70US0926R70093555) issued by the US Secret Service. The questionnaire is designed to evaluate contractor performance across 12 key areas including issue mitigation, technical document preparation, project management, innovation, cost control, stakeholder management, communication, and personnel resources. Ratings range from Excellent to Unsatisfactory, with specific evaluation criteria for each performance category.

The solicitation is a total small business set-aside with a NAICS code of 334310, targeting video wall equipment and support services. The anticipated contract period is February 26, 2026 - February 25, 2031, with the government intending to award multiple five-year IDIQ contracts. The questionnaire must be completed and emailed to Keisha Pender at Keisha.Pender@usss.dhs.gov no later than January 16, 2026 at 1:00 pm EDT. Task orders will be issued under the IDIQ contracts based on the specific requirements of the US Secret Service.

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AMENDMENT 1-ATTACHMENT 2 – CORPORATE EXPERIENCE/PAST PERFORMANCE QUESTIONNAIRE

70US0926R70093555

OFFEROR’S NAME:_____________________________________

PAST PERFORMANCE QUESTIONNAIRE

Offeror’s Name:

Client/Agency/Company Name:

Questionnaire Respondent Name & Title:

Respondent’s Phone Number:

E-mail Address:

Contract Number: (Required)

Contracting Officer’s (CO) Name:

Contract Total Amount:

CO’s Phone Number:

E-Mail Address:

Contract Period of Performance: (Required)

Contract Type:

EVALUATION

Below are listed specific questions relating to the Contractor’s performance in the areas of quality, timeliness, cost control, business relations and customer satisfaction. Please rate the Contractor for each question on a scale from Excellent to Unsatisfactory. Indicate your rating by shading/highlighting your selected rating for each question. A “Comment” section is provided below each question. Please type response in the “Comment” section to support the rating given. Please email the completed questionnaire to the United States Secret Service Procurement Office, Keisha Pender, Keisha.Pender@usss.dhs.gov no later than January 16, 2026 at 1:00 pm. EDT.

Excellent– Highly relevant past/present performance record, managing contracts/task orders. Little or no potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Good – Relevant past/present performance record managing contracts/task orders. Minimal potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Satisfactory – Relevant past/present performance record managing contracts/task orders. Moderate potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Unsatisfactory – Highly relevant or relevant past/present performance may exist; however, significant potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Neutral – No record of relevant past/present performance exists or relevant past/present performance history is not available. There is no expectation of either successful or unsuccessful performance based on the Offeror’s past performance record. The offeror may not be evaluated favorably or unfavorably on past performance.

1. How well did the Contractor identify and mitigate issues timely and accurately to make informed, proactive and corrective decisions?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

2. How well did the contractor prepare technical documents and reports within budget, schedule, and in accordance with project requirements?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

3. How well did the contractor perform with minimal Government oversight?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

4. How well did the Contract manage multiple projects within your contract?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

5. How well did the Contract utilize innovative technologies in the performance of this work effort?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

6. How well did the Contractor manage cost and schedule when changes in system requirements occurred?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

7. How well did the Contractor provide clear visibility into cost, schedule, performance, and risks?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

8. How well did the contractor successfully deal with stakeholders and effectively mitigate stakeholder concerns and conflicts?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

9. How would you rate the Contractor’s ability to provide sufficient personnel resources for this effort?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

10. How well did the Contractor provide the right labor mix and skill level of people to meet your requirement?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

11. Did the Contractor have clear and concise lines of communication with all parties?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

12. How well did the contractor effectively manage its subcontractors?

Excellent
Good
Satisfactory
Unsatisfactory
Neutral

Comments:

File details come from the government source that posted it. Updated .