Attachment 1 Performance Work Statement.pdf

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Aircraft Configuration Upfit and Operations & Maintenance Support
Solicitation number
70RDA326R00000003
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Not on record

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This is a Performance Work Statement (PWS) for DHS AIR Boeing 737-700 Aircraft Configuration Upfit and Operations & Maintenance Support.

The Department of Homeland Security's Aviation Integration & Resources (AIR) office requires comprehensive contractor support for four Boeing 737-700 aircraft, including design, manufacture, integration, installation, testing, certification, operations, and maintenance. The contract encompasses a base period not to exceed one year beginning December 11, 2026, followed by four one-year optional periods through September 10, 2031. The contractor must deliver aircraft that are fully mission-ready, airworthy, FAA-compliant, properly configured for approved DHS missions, and supported by complete certification and maintenance documentation. Two aircraft must be configured for Congressional Delegation (CODEL) travel with features including crew rest seating, VIP groupings, removable conference tables, Starshield/Starlink communications, and unclassified printer stations. Two aircraft must be configured for Executive use with additional capabilities including a Distinguished Visitor cabin, hard or soft bulkhead separation, primary and backup satellite data systems, rack chassis-based networking with three networks minimum, and multi-level security network printers (Unclassified, Secret, Top Secret). The contractor shall standardize configurations where feasible to minimize operational and maintenance discrepancies.

The contractor must provide program management, engineering design, certification support, weight and balance calculations, and FAA approval documentation using Supplemental Type Certificates or FAA Form 337 Major Alteration approvals. Operations and maintenance support includes scheduled maintenance, flight line operations, ground and flight acceptance testing, and unscheduled maintenance for a notional 500 flight hours per aircraft annually. The contract utilizes a hybrid Firm-Fixed-Unit-Price (FFUP) structure with separate line items for monthly readiness support, flight hour usage, and heavy inspections, while Over and Above repairs exceeding $2,500 in parts costs are managed through formal Work Directives. The contractor must maintain FAA 14 CFR Part 145 repair station certification, AS9100, or ISO 9001 certification, provide two qualified pilots per aircraft with Top Secret security clearances, manage fuel requirements, and submit daily aircraft status reports. All work must comply with 14 CFR Parts 25, 43, and 145, FAA Advisory Circulars, Boeing technical manuals, and applicable DHS security requirements.

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Attachment 1 – Performance Work Statement (PWS)

DHS AIR, Boeing 737-700 Aircraft Configuration Upfit and Operations & Maintenance (O&M) Support

1. General Information

1.1 Background

The Department of Homeland Security (DHS) requires specialized aircraft modification, operations, and maintenance support for Boeing 737-700 series aircraft assigned to DHS, Aviation Integration & Resources (AIR). These aircraft support senior leader transportation, Congressional Delegation travel, and other authorized operational transportation missions.

The DHS Office of the Chief Readiness Support Officer provides enterprise readiness support and aviation governance for DHS AIR. This includes oversight of aviation capabilities, operational readiness, mission support, safety, compliance, and aircraft configuration management.

This requirement supports DHS’s need to modernize and configure aircraft interiors to meet mission requirements while ensuring compliance with Federal Aviation Administration (FAA) standards, applicable Department policies, and aviation safety requirements.

1.2 Objective

The objective of this requirement is to obtain contractor support to design, manufacture, integrate, install, test, certify, operate, and maintain Boeing 737-700 aircraft in support of DHS AIR missions and associated mission configurations.

The contractor shall ensure that each aircraft is:

• Fully mission-ready;

• Airworthy and compliant with FAA requirements;

• Properly configured for approved DHS AIR missions;

• Supported by complete certification, maintenance, and configuration documentation;

• Maintained in a safe, reliable, and operationally available condition throughout the period of performance.

1.3 Scope

The contractor shall provide all management, personnel, labor, engineering, materials, tools, equipment, facilities, parts, documentation, logistics, quality assurance, and technical support necessary to perform aircraft configuration upfit and operations and maintenance support for four Boeing 737-700 aircraft.

The work shall include, but is not limited to:

• Aircraft interior design and configuration planning;

• Engineering analysis and documentation;

• Interior and exterior modification and installation;

• Integration of government-furnished systems and equipment;

• FAA certification support;

• Ground and flight acceptance testing;

• Scheduled and unscheduled maintenance;

• Flight line support;

• Parts procurement and management;

• Aircraft records management;

• Daily aircraft status reporting;

• Support for government inspection and acceptance.

• Aircraft flight operations

• Executive and CODEL transport mission support

1.4 Applicable Documents and Standards

The contractor shall comply with the latest applicable versions of federal aviation regulations, aircraft technical manuals, and approved industry standards in effect at the time of contract award.

Applicable standards include, but are not limited to:

• 14 CFR Part 25, Airworthiness Standards: Transport Category Airplanes;

• 14 CFR Part 43, Maintenance, Preventive Maintenance, Rebuilding, and Alteration;

• 14 CFR Part 145, Repair Stations;

• FAA Advisory Circulars applicable to aircraft alteration, repair, certification, and flammability compliance;

• Boeing 737-700 maintenance manuals, structural repair manuals, and other applicable original equipment manufacturer technical data;

• Applicable DHS policies, security requirements, and aviation governance requirements.

• FAA Advisory Circulars applicable to aircraft alteration, repair, certification, and flammability compliance; to

• FAA Advisory Circulars and Airworthiness Directives applicable to aircraft alteration, repair, certification, and flammability compliance.

2. Performance Requirements

2.1 Program Management (CLIN 0001, CLIN 0002)

The contractor shall provide effective program management throughout the period of performance. The contractor shall assign a qualified program manager to serve as the primary point of contact for the Government.

The contractor shall:

• Develop and maintain an integrated master schedule;

• Coordinate engineering, production, maintenance, testing, certification, and delivery activities;

• Manage cost, schedule, quality, and performance risks;

• Conduct regular progress reviews with the Government;

• Identify issues that may affect mission readiness, airworthiness, or delivery timelines;

• Provide timely corrective action plans when risks or deficiencies are identified;

• Ensure that all work is performed in accordance with FAA requirements, contract terms, and approved technical data.

2.2 Engineering, Design, and Certification (CLIN 0001)

The contractor shall perform all engineering and certification activities necessary to support aircraft configuration upfit and airworthiness approval.

The contractor shall provide:

• Engineering drawings and design packages;

• Structural analyses;

• Stress analyses;

• Load distribution calculations;

• Electrical load analyses;

• Configuration control documentation;

• Certification plans and compliance documentation;

• FAA-approved or FAA-accepted modification documentation, as applicable.

All aircraft modifications shall be certified through the appropriate FAA-approved process, including Supplemental Type Certificate, FAA Form 337 Major Alteration approval, or other authorized approval method as determined by the Government and FAA requirements.

2.3 Interior Configuration and Integration (CLIN 0001)

The contractor shall design, propose, and implement aircraft interior configurations that support DHS AIR mission requirements.

Configuration planning shall address:

• Aircraft cabin layout and mission staging;

• Passenger seating and crew seating arrangements;

• Executive and Congressional Delegation travel configurations;

• Removable conference table options;

• Electrical and data access requirements;

• Interior materials, finishes, and branding;

• Compartmentation and privacy requirements;

• Galley and cabin support requirements;

• Basing and hangar readiness considerations;

• Dispatch and mission support procedures;

• Maintenance and safety management considerations.

The contractor shall standardize the final upfitting configuration to ensure maximum uniformity and consistency between both design variants. Where feasible, the contractor shall align layouts, hardware placement, material specifications, and integration methods to optimize standardization between the Congressional Delegation Configuration and Executive Configurations for sustainability and minimizing operational and maintenance discrepancies. Any deviations required due to structural or functional constraints of specific design must be formally submitted to the Contracting Officer (CO) and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

2.3.1 Congressional Delegation Configuration (CLIN 0001)

The contractor shall develop and install a Congressional Delegation configuration on two aircraft, that supports official delegation travel and associated mission requirements.

The configuration may include:

• Crew rest seating;

• Forward-facing passenger seating;

• VIP seating groupings;

• Removable conference tables;

• Starshield or Starlink;

• Unclassified printer station;

• Quad Ethernet ports near seat grouping will suffice...must be numbered to match patch panel at the rack chassis;

• Mission-support cabin layout;

• Forward airstair installation, when required;

• Auxiliary fuel tank installation, when required.

The final configuration shall be approved by the Government before installation.

2.3.2 Executive Configuration

The contractor shall develop and install an executive configuration on two aircraft, that supports senior federal travel and associated operational requirements.

The configuration may include:

• All the items in Section 2.3.1;

• Distinguished Visitor cabin;

• Hard or Soft bulkhead or equivalent cabin separation;

• Primary (Starshield) and backup satellite data system (Starlink) path. (both systems);

• Rack chassis-based mission-tailorable networking solution (3 networks minimum) o Inputs from Starshield and Starlink for backhaul internet data.

o Mounted in a space near the DV cabin but no inside the DV cabin;

• 48-port patch panel at the rack chassis to seat ethernet ports;

• Multi-Level network printer station o Unclassified o Secret o Top Secret;

• Executive seating areas.

2.4 Weight and Balance (CLIN 0001)

Upon completion of aircraft interior installation and modification, the contractor shall perform weight and balance activities in accordance with FAA requirements and approved technical data.

The contractor shall provide:

• Full aircraft weighing, as required;

• Updated aircraft weight and balance reports;

• Revised equipment lists;

• Documentation reflecting all installed, removed, or modified equipment;

• Any required updates to aircraft records and manuals.

2.5 Operations and Maintenance Support (CLINs 0002, 0003, and 0004)

The contractor shall provide comprehensive operations and maintenance support for all four Boeing 737-700 aircraft for a notional 500 flight hours per aircraft (per year) to ensure continued airworthiness, operational availability, and mission readiness.

2.5.1 Scheduled Maintenance (CLIN 0002)

The contractor shall perform all scheduled maintenance, inspections, and servicing in accordance with:

• FAA regulations;

• Boeing original equipment manufacturer manuals;

• Approved aircraft maintenance programs;

• Applicable service bulletins and airworthiness directives;

• Government-approved maintenance requirements.

2.5.1.1 Flight Line Operations and Mission Support (CLIN 0002)

The contractor shall manage day-to-day flight line support activities, including:

• Pre-flight inspections;

• Post-flight inspections;

• Towing;

• Marshaling;

• Fueling coordination;

• Interior cleaning;

• Exterior cleaning;

• General aircraft servicing;

• Coordination with airport, maintenance, and operations personnel.

• Mission Specialist/Cabin Attendant Support: The contractor shall provide dedicated Mission Specialists or Cabin Attendants to support VIP/CODEL transport missions as required by the Government.

2.5.1.2 Execution of Scheduled Maintenance (CLIN 0002)

The Contractor shall invoice for scheduled maintenance and flight line operations using the hybrid Firm-Fixed-Unit-Price (FFUP) structure established in Exhibit A (CLIN 0002 Scheduled O&M Catalog). The Contractor must adhere to the following billing protocols:

• Time-Based Units (Section 1): The Contractor shall invoice one (1) unit of Item M-01 (Monthly Readiness Support) and M-02 (Secure Comms Subscription) per active aircraft at the conclusion of each calendar month. This rate comprehensively covers dedicated staffing, pre/post-flight checks, routine servicing, VIP cabin prep, and communications data plans.

• Usage-Based Units (Section 2): At the conclusion of each month, the Contractor shall calculate the exact number of Flight Hours executed by each aircraft, as well as any dedicated Mission Days performed by Mission Specialists/Cabin Attendants.

The Contractor shall invoice these exact quantities multiplied by the fixed unit rates (U-01 and U-02) established in Exhibit A. All usage invoices must be accompanied by official aircraft flight logs and mission logs signed by the Government Flight Representative (GFR) or COR.

• Heavy Scheduled Inspections (Section 3): The Contractor shall notify the COR in writing prior to inducting an aircraft for a heavy, event-based inspection (e.g., A- Check, C-Check, Avionics Certifications). The Contractor is only authorized to invoice the fixed unit rate for these events as established in Exhibit A (Items E-01 through E-05) upon successful completion of the inspection, sign-off in the aircraft logbooks, and the aircraft's physical return to mission-ready service.

• The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that— (1) The expenses the Contractor expects to incur under this CLIN in the next 60 days, when added to all expenses previously incurred, will exceed 75 percent of the estimated expense specified in the Schedule.

2.5.2 Unscheduled Maintenance and Aircraft on Ground Support (CLINs 0003 and 0004)

The contractor shall provide unscheduled maintenance and Aircraft on Ground support as required.

The contractor shall:

• Respond to Aircraft on Ground notifications within two hours;

• Provide a corrective action plan within four hours;

• Coordinate required parts, labor, tools, and technical support;

• Keep the Government informed of aircraft status, estimated return-to-service timelines, and mission impacts.

2.5.4 Execution of Unscheduled Maintenance and Work Directive Process (CLINs 0003 and 0004)

To authorize and execute unscheduled repairs, the Contractor shall adhere to the following procedures:

• Routine Unscheduled Maintenance (CLIN 0003): Unscheduled maintenance actions falling under the Firm-Fixed-Unit-Prices (FFUP) established in Exhibit B (CLIN 0003 Unscheduled Maintenance Catalog & Complexity Tiers) shall be authorized via a Government-approved discrepancy log or “squawk sheet.”

• Upon discovering a discrepancy, the Contractor shall notify the Contracting Officer’s Representative (COR).

• The COR and Contractor shall mutually agree on the appropriate Exhibit B Tier assignment prior to work commencing.

• The COR’s signature on the discrepancy log serves as formal authorization to proceed and invoice the pre-negotiated FFUP rate against the obligated funds on

CLIN 0003.

• The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that— (1) The expenses the Contractor expects to incur under this CLIN in the next 60 days, when added to all expenses previously incurred, will exceed 75 percent of the estimated expense specified in the Schedule.

• Over and Above (O&A) Heavy Repairs (CLIN 0004): For unscheduled maintenance actions that exceed the parameters of CLIN 0003 – including any repair where the verifiable wholesale cost of the replacement part exceeds $2,500.00, authorized Off- Station Aircraft of Ground (AOG) Travel, and scheduled Major Engine Overhauls/Hot Section Inspections (HSI)—the Contractor shall utilize the formal Work Directive (WD) process.

• Quote Submission: The Contractor shall submit a written Firm-Fixed-Price (FFP) quote (using the Attachment 2 – CLIN 0004 O&A Work Directive Form) detailing the estimated labor hours, required materials, and total cost to complete the repair.

• Approval Authority: Work Directives under $20,000.00 may be unilaterally approved and signed by the COR. Work Directives exceeding this threshold require the signature of the Contracting Officer (CO).

• Authorization to Proceed: The Contractor shall not commence work on any O&A repair until a fully executed Work Directive is returned by the Government.

• Funding and Administrative Status of Work Directives: Approved Work Directives and signed discrepancy logs serve as official authorization to draw down and invoice against the pre-obligated funds established on CLIN 0003 and CLIN 0004. They do not constitute formal modifications (SF30) to the contract. The Contractor is strictly prohibited from executing any Work Directive that exceeds the total obligated funding currently available on the respective CLIN.

2.6 Parts, Materials, and Documentation

The contractor shall procure, manage, and track all required aviation parts, materials, components, and consumables.

The contractor shall ensure that:

• All installed parts are FAA-approved;

• Parts are traceable and supported by proper documentation;

• Required FAA Form 8130-3 or equivalent documentation is maintained, where applicable;

• Material certifications are retained;

• Flammability compliance documentation is provided for applicable interior materials;

• Aircraft records accurately reflect all maintenance and modification activity.

3. Deliverables and Milestones

3.1 Required Deliverables

The contractor shall provide the following deliverables unless otherwise directed by the Government:

Deliverable Description Frequency or Due Date

Program Management Plan

Describes management approach, schedule control, staffing, risk management, quality control, and communications

Due 30 days after contract award, as directed by the Government

Deliverable Description Frequency or Due Date

Integrated Master Schedule

Detailed schedule for upfit, testing, certification, delivery, and maintenance activities

Initial submission due 10 days after contract award, and updated as needed or as requested by the COR.

Engineering Design Package

Drawings, analyses, calculations, and technical documentation supporting aircraft modifications

Before installation and as updated

Certification Documentation

FAA approval documentation, STC or Form 337 documentation, compliance reports, and supporting records

Before aircraft acceptance

Flammability Compliance Reports

Burn test and material compliance documentation for applicable interior materials

Before aircraft acceptance

Weight and Balance Report

Updated aircraft weight and balance information and revised equipment list

After modification completion

Ground Test Report Results of required ground testing 3 Days Before aircraft acceptance

Flight Test Report Results of required flight acceptance testing

3 Days Before aircraft acceptance

Daily Aircraft Status Report

Aircraft availability, maintenance status, deferred items, and upcoming maintenance

Daily during O&M performance

Maintenance Records

Complete records of scheduled and unscheduled maintenance actions

Maintained continuously and provided upon request

Final Inspection Package

Documentation package supporting government inspection and acceptance

At completion of each aircraft upfit

3.2 Milestone Schedule

The contractor shall perform work in accordance with the approved integrated master schedule. The anticipated milestone schedule is provided below and may be refined through contract award, technical evaluation, and government approval.

Milestone Anticipated Start

Anticipated Completion

Description

Contract Award 11 September

September

Begin performing in accordance with the contract’s objectives, scope and start date and not to exceed contract’s expiration date.

Base-Year Operations and Maintenance

11 December

September

A base period not to exceed one year, beginning at contract award for aircraft upfit and configuration activities, and up to 9 months of scheduled operations and maintenance support per aircraft.

Option-Year Operations and Maintenance

11 September

September

Four (4) 1-year options of operations and maintenance support, subject to funding availability and mission requirements.

Initial Aircraft 1 Upfit, Partial Configuration

11 September

11 December

Complete partial configuration of four (4) Domestic First-Class Seats for the first Boeing 737-700 aircraft and return aircraft to airworthy status

Initial Aircraft 1 Airworthiness Activities

09 December

11 December

Conduct required inspections, testing, and government acceptance activities

Initial Aircraft 1 Mission Ready Status

11 December

Duration of contract

Aircraft 1 available for operational use following approval and acceptance

Aircraft 2 Commence Upfitting

02 November

05 March

Complete entire upfitting/in approved configurations/Airworthy and positioned for O&M

Milestone Anticipated Start

Anticipated Completion

Description

Aircraft 3 Commence Upfitting

01 February

28 May 2027 Complete entire upfitting/in approved configurations/Airworthy and positioned for O&M

Aircraft 4 Commence Upfitting

03 May 2027 11 August

Complete entire upfitting/in approved configurations/Airworthy and positioned for O&M

Completion of Deferred Installations for Initial Aircraft 1

19 July 2027 September

Complete the remaining approved configuration requirements for upfitting the first aircraft, in addition to the initial minimum required installed items.

4. Quality Assurance and Acceptance

Government Quality Assurance Representatives (QAR) and FAA Aviation Safety Inspectors (ASI) reserve the right to inspect work in progress, perform conformity inspections, and observe ground/flight acceptance testing.

4.1 Quality Management

The contractor shall maintain a quality management system appropriate to the scope of aircraft modification, maintenance, and certification work.

At a minimum, the contractor shall maintain one or more of the following, as applicable:

• FAA 14 CFR Part 145 certificated repair station status;

• AS9100 certification;

• ISO 9001 certification;

• Other Government-approved aviation quality management system.

The contractor shall ensure all work is performed by qualified personnel using approved methods, tools, equipment, and technical data.

4.2 Ground and Flight Acceptance Testing (CLIN 0001)

The contractor shall conduct ground and flight acceptance testing upon completion of required modifications and system integrations.

4.2.1 Ground Testing

Ground testing shall verify proper operation of installed and modified systems, including, as applicable:

• Electrical systems;

• Mechanical systems;

• Cabin systems;

• Water and waste systems;

• Oxygen systems;

• Cabin management systems;

• Communications integration;

• Interior furnishings and seating;

• Safety equipment and emergency systems.

4.2.2 Flight Testing

The contractor shall conduct post-modification flight testing in accordance with FAA-approved or Government-approved flight test plans.

Flight testing shall verify, as applicable:

• Aircraft handling and performance;

• Pressurization;

• Electrical system performance under load;

• Cabin system functionality;

• Installed equipment functionality;

• Any other test requirements necessary to support airworthiness and acceptance.

4.3 Aircraft Transfers

When an aircraft transfers from the incumbent contractor to the successor contractor, the successor contractor shall perform, within 48 hours after initial receipt of aircraft, and inventory to ascertain the accuracy and accountability of equipment received with the aircraft to applicable to commercial manuals.

4.4 Government Inspection and Acceptance

The contractor shall present each aircraft for Government inspection after completion of required modification, testing, certification, and documentation activities.

Government acceptance shall be based on:

• Completion of required work;

• Successful ground and flight testing;

• Complete and accurate certification documentation;

• Updated maintenance and aircraft records;

• Compliance with approved configuration requirements;

• Resolution of discrepancies identified during inspection;

• Confirmation that the aircraft is airworthy and mission-ready.

5. Period and Place of Performance

5.1 Period of Performance

The anticipated period of performance shall include:

• A base period not to exceed one year, beginning at contract award for aircraft upfit and configuration activities, and up to 9 months of scheduled operations and maintenance support per aircraft;

• Four (4) 1-year options of operations and maintenance support, subject to funding availability and mission requirements.

The contractor shall complete aircraft upfit activities and return aircraft to mission-ready status in accordance with the approved milestone schedule.

5.2 Place of Performance

Physical aircraft modification and maintenance work shall be performed at the contractor’s FAA-certificated facility or another Government-approved location.

The specific place of performance shall be identified at contract award or as otherwise approved by the Contracting Officer.

6. Government Furnished Property and Equipment

6.1 Government Furnished Aircraft

The Government will furnish four Boeing 737-700 aircraft in various stages of airworthiness for the contractor to make airworthy, transport to place of performance, provide configuration upfit and operations and maintenance support.

The Government will coordinate aircraft delivery dates, locations, and acceptance procedures with the contractor.

6.2 Government Furnished Equipment

The Government may provide mission-related Government-furnished equipment (GFE), including secure communication devices and associated systems, for contractor integration, installation, configuration, upfitting, or support necessary to fulfill the requirements of this Performance Work Statement.

The contractor shall be responsible for the proper receipt, custody, safeguarding, use, accountability, and return or transfer of all GFE provided under this contract. The contractor shall:

Receive, inventory, protect, and track all GFE;

Maintain accurate accountability records for all GFE;

Integrate, install, configure, or upfit GFE only as approved or directed by the Government;

Use Government-furnished secure communication devices and associated systems only for authorized contract-related purposes;

Ensure contractor personnel comply with applicable Government policies, security requirements, operating instructions, and procedures governing the use of GFE;

Promptly notify the Government of any damage, loss, discrepancy, malfunction, or integration issue involving GFE; and

Return or transfer GFE as directed by the Government.

The contractor shall remain responsible for safeguarding GFE during all phases of performance, including configuration and upfitting, until the equipment is formally returned to or transferred as directed by the Government.

7. Security and Safeguarding Requirements

The contractor shall comply with all applicable security, safeguarding, personnel access, and information protection requirements established by the Government.

Security requirements may include:

• Facility clearance requirements;

• Personnel clearance requirements;

• Controlled access to aircraft and equipment;

• Protection of Government furnished equipment;

• Safeguarding of sensitive technical documentation;

• Compliance with applicable federal security policies;

• Reporting of security incidents or suspected compromise.

The contractor shall ensure that only authorized and appropriately cleared personnel access sensitive systems, equipment, aircraft areas, or documentation.

The contractor shall protect the Government-furnished secure devices from unauthorized access, disclosure, loss, theft, misuse, or compromise.

8. Contractor Furnished Pilots

The contractor shall provide two (2) qualified pilots per aircraft to safely and effectively accomplish all authorized aircraft operations required under this Performance Work Statement. The contractor shall be responsible for providing pilot personnel who possess and maintain all FAA licenses, ratings, qualifications, certifications, training, medical qualifications, and proficiency required to perform the assigned flight operations.

8.1 Pilot Qualifications

Each pilot provided by the contractor shall, at a minimum:

• Possess the appropriate FAA pilot certificate, ratings, and endorsements required for aircraft to be operated and the assigned mission.

• Meet all applicable FAA requirements for the assigned flight operations.

• Maintain required and current medical certification, flight currency, training, and proficiency throughout each period of performance.

• Meet all applicable security, background investigation, access, and other

Government requirements established for the position or mission.

8.2 Pilot Availability and Coverage

The contractor shall provide sufficient qualified pilot coverage to accomplish the Government-approved flight schedule and all authorized flight operations. The contractor shall ensure that qualified replacement pilot personnel are available when an assigned pilot is unavailable or becomes unqualified to perform required duties.

The contractor shall manage its pilot personnel and scheduling in a manner that ensures continuous compliance with applicable flight-time, duty-time, rest, currency, qualification, and safety requirements.

9. Travel Related for Unscheduled Maintenance

The contractor shall notify the Contracting Officer or designated Government representative as soon as practicable when unscheduled maintenance requires travel by contractor personnel. The contractor shall provide an estimate of the required travel, including transportation, lodging, per diem, and other allowable travel-related costs, as applicable. Travel required as a direct result of unscheduled maintenance that is outside the contractor’s routine maintenance responsibilities and cannot reasonably be anticipated or included in CLIN 0003 shall be managed under CLIN 0004 – Over and Above.

Over and Above travel shall be authorized on a Not-to-Exceed (NTE) basis. The NTE amount shall be established and negotiated between the Government and contractor based on the specific O&A requirement. The contractor cannot unilaterally incur costs above the authorized ceiling.

Contractor personnel shall use Government-furnished secure devise only for authorized contract-related purposes and in accordance with applicable Government policies, security requirements, operating instructions, and procedures.

10. Fuel Management and Refueling

The contractor shall be responsible for planning, coordinating, and managing aircraft fuel requirements for all scheduled and authorized flight operations performed under this contract. The contract shall ensure that sufficient fuel is available to safely accomplish each mission in accordance with applicable Federal Aviation Administration requirements, aircraft operating limitations, approved operating procedures, and mission requirements.

The contractor shall manage fuel requirements within the established Firm-Fixed-Price Unit Price (FFUP).

10.1 Pre-Mission Fuel Planning

Prior to each mission, the contractor shall determine the aircraft’s fuel requirements based on the approved mission profile, planned route, anticipated flight conditions, aircraft performance, applicable fuel reserves, weather, known or anticipated delays, and available refueling locations.

10.2 Refueling Along Route

The contractor shall be responsible for coordinating and managing aircraft refueling at authorized fuel points along the planned route. The contractor shall ensure that refueling is accomplished in sufficient time to support the approved mission schedule and in accordance with applicable aircraft, fuel-handling, safety, and environmental requirements.

11. Reporting Requirements

The contractor shall provide clear, timely, and accurate reporting to support Government oversight, mission planning, maintenance tracking, and leadership awareness.

Required reports may include:

• Daily aircraft status reports;

• Weekly program status reports;

• Maintenance status reports;

• Risk and issue logs;

• Schedule updates;

• Aircraft discrepancy reports;

• Corrective action plans;

• Parts and logistics status reports;

• Certification and compliance status updates;

• Final aircraft acceptance packages.

Reports shall be submitted in a Government-approved format and shall include sufficient detail to support informed decision-making.

12. Security Clearance Requirements

The contractor shall ensure that all personnel assigned to flight crew positions under this Performance Work Statement (PWS), including pilots, co-pilots, and any other personnel designated as members of the flight crew, are edible for and maintain a Top Secret (TS) security clearance for the duration of their assignment. Each flight crew member shall possess the required clearance prior to performing duties requiring access to classified information or classified systems.

The contractor shall comply with applicable Department of Homeland Security requirements and procedures governing the processing, adjudication, maintenance, and safeguarding of personnel security clearances.

Specific security requirements shall be defined in the contract, applicable security classification guidance, and any associated DD Form 254 or equivalent security documentation.

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