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This document contains maintenance instructions and care guidelines for various flooring products in a federal building. The documents provide cleaning and maintenance procedures for engineered hardwood floors, terrazzo floors, industrial flooring, carpet tiles, and Kinetex textile composite flooring. The guidelines include recommendations for daily, weekly, and deep cleaning procedures using specified products. Preventative maintenance tips are provided, such as regular vacuuming and entrance mats. The documents also contain information on stain and spot removal techniques, as well as restorative processes like hot water extraction. Periodic interim cleaning frequencies are recommended based on traffic levels.

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CBA

MAINTENANCE – Building 94 Director’s Suite Engineered Hardwood Floors

Engineered Hardwood Floors are very easy to maintained. No wax, no mess. Simply use a cleaner made for use with urethane coated hardwood floors and a terry cloth flooring mop.

STEP ONE: Sweep your floor to remove any particles that could scratch the floor.

Warning: Vacuums with a beater bar or power rotary brush head can damage a wood floor and should never be used.

STEP TWO: Apply hardwood surface cleaner directly to the terry cloth flooring mop instead of the floor.

STEP THREE: Use a back and forth motion with the mop. When the terry cloth cover becomes soiled, simply replace it with a clean one. Cleaning the floor with a soiled cover could cause streaking. The covers are re-usable, so wash and dry the covers periodically as you would a normal towel.

Tips & Warnings:

• Maintain a normal indoor relative humidity level (35 - 60 %) throughout the year to minimize the natural expansion and contraction of the wood.

o Heating Season (Dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stoves and electric heat tend to create very dry conditions.

o Non-Heating Season (Wet): An air conditioner, dehumidifier, or periodically turning on your heating will help to maintain humidity levels during summer months.

• Sweep regularly.

• Remove spills promptly using wood flooring cleaner and a clean white cloth.

• Use felt protectors under heavy pieces of furniture and chairs.

• Use protective, mats at all exterior entrances.

• Spiked heels or shoes in need of repair can severely damage your floor.

• Never wet or damp mop your wood floors. Water can cause damage to wood flooring.

• Never use oil soaps, wax abrasive cleaners, steel wool or strong ammoniated or chlorinated type products to clean your floor.

• The sun's UV rays can change the color of your floor.

• Keep animal nails trimmed.

• Protect your floor with a 1 /4" piece of plywood or Masonite when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor.

• If your floor becomes scratched or dull, repairs can often be made using repair accessories.

Attachment 8

Page 1 of 4https://www.tmsupply.com/Terrazzo/Care-of-Terrazzo.aspx

Terrazzo Care & Maintenance for Building 912 Helpful tips for terrazzo Maintenance: your terrazzo has been ground, polished, and sealed. This protects your surface from immediate stains, but no spillage should be ignored and allowed to soak and dry into the floor. Good housekeeping procedures require that your floor remains clean.

DO's For Terrazzo Floor Care DO ask your installing terrazzo contractor to recommend the proper neutral cleaner and sealers to be used on your floors.

DO dust mop your floors daily, this not only picks up the dust, but also the grit tracked into your building. The grit acts as an abrasive on your hard surface floor.

DO scrub your floors a minimum of twice a week, where a new terrazzo floor has been installed for the initial two to three months, as the construction dust is still in the air, and will eventually be deposited on your floor. After this period, once per week, depending on the amount of foot traffic, will keep your floor clean in appearance. Always rinse your floors well to prevent a build-up of cleaner residue that could become slippery.

DO seal your floors with a water-based sealer in accordance to the manufacturer’s instructions. Normally, a new floor requires two or more coats, which provide a good sheen for a period of 45 to 60 days, before needing additional coats. Sealer should be classified by Underwriters Laboratories, as slip resistant with a rating of minimum 0.5.

DO use maintenance products designed for terrazzo.

Section J, Attachment 9 Federal Law Enforcement Training Centers Janitorial Services

Page 2 of 4https://www.tmsupply.com/Terrazzo/Care-of-Terrazzo.aspx

DO allow your neutral cleaner, once applied to the terrazzo surface, time to react as designed to loosen foreign matter. Several minutes should be adequate, but DO NOT allow solution to dry on surface.

DONT's For Terrazzo Floor Care DON’T use purely surface waxes, or all purpose sealers. Employment of such can result in slippery surfaces.

DON’T use all purpose cleaners containing water soluble inorganic or crystallizing salts, harmful alkali or acids. Use of such products could prove harmful to your terrazzo floor.

DON’T use cheap cleaners or sealers since the majority of your maintenance costs is labor.

DON’T try miracle cleaners or sealers on your floor without getting an opinion on such products from your terrazzo contractor, Terrazzo & Marble Supply (T&M) or the National Terrazzo & Mosaic Association (NTMA).

Industrial Flooring Maintenance Recommendations Terroxy Industrial Flooring Systems are easily maintained due to seamless, durable finish. Floors actually take the most abuse of any surface in the building, therefore requiring regular maintenance. Consider these few basic maintenance guidelines when caring for your industrial floor.

Initial Cleaning:

Section J, Attachment 9 Federal Law Enforcement Training Centers

Page 3 of 4https://www.tmsupply.com/Terrazzo/Care-of-Terrazzo.aspx

Due to the amount of construction debris, vigorous cleaning may be necessary. Use a soft blue brush on a buffer using mild detergents. Vigorous cleaning may cause some loss of gloss. Loss of gloss does not affect performance of the system. See Additional Considerations.

Daily Maintenance:

Dust mop with clean non-oily dust mop. Remove fine dust particles frequently from the mop with a vacuum hose. Remove any wet spillage by damp mopping. NOTE: Aggressive skid-inhibiting surfaces, require brush scrubbing followed by water rinse. Normal cleaning with a mop will not properly clean the textured surface. See “Weekly Maintenance” for maintaining a skid-inhibiting surface.

Weekly Maintenance:

Damp mop the surface with an All-Purpose cleaner. Scrubbing is required with a skid-inhibiting surface or when a smooth surface becomes very soiled.

Use a bristle brush or a bristle attachment on a power scrubber (not a nylon pad) using a detergent solution to dislodge the dirt. The type of detergent will depend on the degree and type of build-up on the floor surface. Use an All- Purpose cleaner for areas exposed to light traffic dirt. Extremely heavy duty soils, oil, grease, and rubber marks, etc. may be removed using a cleaner / degreaser to remove tire marks and other tough stains. After scrubbing, the floor should be rinsed and vacuumed to prevent the dirt from resettling on the floor.

Heavy Maintenance:

Federal Law Enforcement Training Centers

Section J, Attachment 9

Page 4 of 4https://www.tmsupply.com/Terrazzo/Care-of-Terrazzo.aspx

Terroxy Industrial Flooring Systems are resistant to wear and chemical attack. However, if it becomes necessary, the surface may be renewed by cleaning and re-coating with the appropriate resin. Before coating, the floor must be completely cleaned and preferably sanded to insure a sound bond.

Additional Considerations:

Some cleaners will affect the color, gloss or texture of your polymer floor surfaces. To determine how your cleaner will perform, we recommend that you first test each cleaner in a small area, utilizing your cleaning technique.

This precaution will demonstrate the effect of your cleaner and technique. If no deleterious effects are observed, continue with the procedure. If deleterious effects do occur, modify the cleaning material and/or procedure.

Helpful hints for industrial flooring maintenance:

The implementation of a routine maintenance program will prolong the life of the surface in addition to enhancing the appearance. Floors should be swept daily, treated cloth mops should be used to pick up fine abrasive dirt. As floors become soiled, they should be scrubbed with a detergent solution and properly rinsed. Harsh cleaners and sealers may damage the floor surface.

Avoid all-purpose cleaners or soaps containing water soluble, inorganic or crystallizing salts, and harmful alkalis or acids. Also avoid oil based sweeping compounds which can permanently discolor your floor.

Federal Law Enforcement Training Centers

Section J, Attachment 9

Manufacturer Maintenance Instructions for flooring in B-109

Section J, Attachment 10 Federal Law Enforcement Training Centers

Section J, Attachment 10 Federal Law Enforcement Training Centers

Maintenance

For additional information, please call Customer Relations at 800.241.4586 and visit jjflooringgroup.com.

At J+J Flooring Group, we believe that clean floors are important. Therefore, it is the intent of this document to provide informa-tion that will keep your Kinetex® textile composite flooring looking its best.

The following information is not intended to cover every building’s requirements or situation. It is therefore necessary for trained personnel to evaluate this information and implement proper maintenance procedures that will work for your individual space.

A higher overall appearance level is best achieved by a scheduled approach to maintenance.

The maintenance of your Kinetex textile composite flooring is not complicated. There are four seperate flooring maintenance categories: Preventive, Daily, Interim and Restorative. Each category is dependent upon the other. Therefore, it is important that your maintenance plan includes all categories.

Your Kinetex maintenance program is the key to protecting your investment and keeping your floor looking great now and for the future.

Please note that Pop (style 1816) should be used for borders and accents only.

I. Preventive Maintenance Entrance Mats 85% of soil accumulation on the floor is introduced into the building from foot traffic. Viable walk-off mats at all entrances are necessary to trap and hold soil before it is tracked into the interior floor surfaces. At least 15 feet of clean walk-off matting is needed. Note: Change out walk-off mats frequently.

II. Daily Maintenance A. Vacuuming The most important component in any floor covering maintenance program is vacuuming for removal of particulate granular and silica soil particles. J+J recommends upright vacuums with HEPA filtration and rotating brush bars. Hoover®

WindTunnel®, Dyson®, Oreck, Windsor, Sanitaire or any other upright model with brush bar that has earned the CRI Seal of Approval. Slow overlapping passes with a proper vacuum used daily removes dry gritty soil that accumulates, therefore, preventing diminished aesthetic quality of the flooring. Also, soil accumulation is capable of abrading face fibers.

B. Spot removal Thoroughly vacuum all loose soil. Next, for general or light spot removal, use a commercial carpet / fabric cleaner ( Whittaker Crystal Dry®, Spot Shot®, Whittaker Oil and Grease Spot Remover, Chem-Dry or any spotter which has earned the CRI Seal of Approval). Use a terry towel, micro fiber cloth or soft bristle brush, agitate, blot and rinse by using water and damp towel or “mini” extractor (US Products Triple Play Spotter or Bissell SpotBot) to thoroughly rinse. NOTE: DO NOT USE DRY

COMPOUND CHEMISTRY WITH KINETEX.

C. Stain Removal Should a spot persist after proper application of previously referenced spotters used as directed, then professional grade specialty spotters may be required. Call J+J Customer Relations Department. For paint , oil, adhesive or grease stain use a volatile solvent spotter such as Spot Shot, Oops®or Goof Off™. DO NOT POUR THESE CLEANING AGENTS DIRCTLY ONTO THE KINETEX, instead pour them onto a clean white terry towel then agitate onto the Kinetex. Finally, follow spot cleaning process above in order to remove residue.

D. Biological Contaminants

• Remove (scrape, blot) any excess soiling material. Apply CRI approved spotter with a brush then extract with a portable extractor (US Products Triple Play Spotter, Bissell SpotBot).

• Ideally, spots and stains should be removed immediately. Some food dyes and liquids left on Kinetex are capable of producing permanent stains. Without fail, all spots, spills gums and stains must be removed daily.

06/2017

Section J, Attachment 11 Federal Law Enforcement Training Centers Janitorial ServicesCarpet Tile Bldg. 261

For additional information, please call Customer Relations at 800.241.4586 and visit jjflooringgroup.com.

• Pretest all cleaning agents using a scrap piece of Kinetex or in an inconspicuous area. Allow the test area to dry. If there is any color change, do not continue. Pretest until a safe and effective cleaning agent is obtained.

• Liquid spills – blot thoroughly with white cotton towel or use a “mini” extractor to remove spills. Wicking action may cause soaked or untreated spills to recur during routine extraction cleaning.

• Dry stains – gently break up dry soil with a spoon followed by vacuuming. Moisten the area with a pre-tested spotter.

Gently agitate the area using a clean white towel. Repeat these steps until the spot is removed

To Sanitize Kinetex: Test for colorfastness in an inconspicuous area. Kinetex should be free of excessive soil before applying. Use dilute or full strength as instructed by sanitizer. Apply at a rate of 2.5 oz per square foot. Sanitizer MUST come into contact with contaminant to work. Allow to dwell for 10 minutes. Do not rinse! Use an extraction wand and dry stroke carpet to remove excess moisture. Kinetex can air dry or fans may be used if floor needs to dry faster.

Applied Pattern Products (Analog, Analog Mono, Timber and Strata) Recommended Sanitizers: Vital Oxide by Vital Solutions (www.vitaloxide.com) is a CRI approved and EPA registered hospital sanitizer; effectively sanitizing carpets at 99.9% when used as directed. Alternative - 3% hydrogen peroxide. NOTE: BLEACH CANNOT BE USED TO SANITIZE APPLIED PATTERN KINETEX PRODUCTS.

Solution Dyed Polyester Products (Accelerate, Boom, Flash, Pop, Propel, Umbra, Umbra Stripe and Velocity)

Recommended Sanitizers: Sanitize with a 5% bleach and 95% water solution. Alternatives - Vital Oxide antimicrobial sanitizer or 3% hydrogen peroxide. Fully extract once the Kinetex is sanitized

E. Scuff Marks Scuff marks are not uncommon and may appear on Kinetex as with any floor covering. These can be caused from grease, oil mud, dirt, shoe polish or friction from rubber soled shoes. The scuff marks may appear as dark brown or gray marks requiring either the spot cleaning process as previously described or cleaning solvents to effectively remove. Brush the area using a soft bristle hand brush, Whittaker Low Moisture trio duel brush machine or equivalent .

III. Interim Maintenance Low Moisture Encapsulation Cleaning Entrances, heavy traffic areas, food and beverage areas and corridors should be properly cleaned at regular scheduled intervals.

Whittaker’s LOMAC® Encapsulate System is highly effective toward maintaining Kinetex appearance. This interim maintenance system features quick dry times and high productivity levels. This provides for the space to be returned to service quickly. These systems are also excellent for routine spot cleaning and scuff mark removal.

NOTE: DO NOT USE DRY COMPOUND CHEMISTRY WITH KINETEX. SPIN BONNET VOIDS WARRANTY.

IV. Restorative Maintenance The final part of a soft surface flooring maintenance system is deep cleaning using hot water extraction (HWE). This method of deep cleaning equipment may be either truck mounted or portable. Brands are Bane Clene, Tenant, US Products or any machine which has earned the CRI Seal of Approval.

Begin the preparation process by first thoroughly vacuuming, followed by an application of an extraction pre-spray, allow for speci-fied dwell time, extract. For heavy soiling, agitate applied pre-spray onto the Kinetex prior to wet extraction.

• Air movers will greatly reduce dry times.

• HVAC should be in constant operation.

NOTE: DO NOT USE DRY COMPOUND CHEMISTRY WITH KINETEX.

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Section J, Attachment 11 Federal Law Enforcement Training Centers

For additional information, please call Customer Relations at 800.241.4586 and visit jjflooringgroup.com.

Frequency Chart

Traffic/Soil Light Moderate Heavy

Vacuum One to three times weekly Daily One to three times daily

Spot Check/Clean Daily Daily Daily

Interim Maintenance Every 3–6 months Every three months Monthly

Restorative Maintenance Annually Every six months Every 90 days

Resource List

• Institute of Inspection Cleaning and Restoration Certification (IICRC) Referral System for Certified Firms, 800.835.4624, www.iicrc.org

• Vacuum Cleaners, Spot Cleaners and Cleaning Systems that are laboratory tested and approved by the Carpet and Rug Institute’s Seal of Approval, www.carpet-rug.org.

Hot water extraction equipment

Bane Clene® Systems 800.428.9512 www.baneclene.com

Chem-Dry Carpet Cleaning 800.243.6379 www.chemdry.com

Low moisture extraction equipment and chemistry

R.E. Whittaker Company 800.422.7686 www.whittakersystem.com

NOTE: DO NOT USE DRY COMPOUND CHEMISTRY WITH KINETEX.

06/2017

Federal Law Enforcement Training Centers

Section J, Attachment 11

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