Attachment_A_Performance_Work_Statement_3-5-19.pdf

CENTER FOR DOMESTIC PREPAREDNESS

FACILITY OPERATIONS AND SUPPORT SERVICES

ATTACHMENT A

Performance Work Statement

Revised March 5, 2019

PERFORMANCE WORK STATEMENT: CDP Facility Operations and Support Services i

This Page Intentionally Blank ii

TABLE OF CONTENTS

Section 1: General Information 1

Section 2: Government Definitions 18

Section 3: Government Furnished Property, Facilities, Equipment, Materials

And Services 27

Section 4: Contractor Acquired Property, Supplies and Services 31

Section 5: Management Responsibilities 33

Section 6: Performance Requirements 36

Section 7: Contractor Tasks 37

Section 8: Deliverables 80

1.0 GENERAL.

1.1 SCOPE.

The intention of this requirement is to obtain comprehensive facilities operations and maintenance services to support Department of Homeland Security (DHS)/Federal Emergency Management

Agency (FEMA)/Center for Domestic Preparedness (CDP) and its facilities located in Anniston, Alabama. Among these facilities is the Chemical, Ordnance, Biological and Radiological Training

Facility (CORATF), which has unique requirements to manage a training venue where chemical agents (GB and VX) and biological agents (Ricin and Bacillus Anthracis) are used in a specialized training environment. This will require contractor response capabilities on a 24-hour, 7-day-a-week basis. The contractor shall provide all support services as identified in this performance work statement (PWS). The objective of this procurement is to obtain reliable, efficient and effective services by applying a sound management and technical approach that will provide the best value and meet the objectives shown.

The primary functions to be performed are the operation, maintenance, repair, and minor alteration of the physical facilities, janitorial, housekeeping and lodging (billeting) support services and mail center operations for the CDP. The contractor shall provide the required project management, administrative services, associated scheduled (e.g., preventive/predictive) maintenance, unscheduled work (service orders), refuse disposal, hazardous waste management, recycling, and other services described herein. In performing these functions the contractor shall provide all parts, labor, supervision and administration, tools, equipment, vehicles, fuels, vehicle and equipment maintenance required, unless specifically identified in Section 3 as Government furnished. Physical facilities include, but are not limited to the following:

a. Electrical systems and equipment

b. Mechanical, plumbing, Building Automation System (BAS) where applicable (where BAS/

ECMS systems are connected to the CDP network, the contractor’s employees shall obtain a CDP account to access systems) and heating, ventilation, and air conditioning (HVAC) systems and equipment

c. Fire protection and life safety systems

d. All control systems that are within the scope of this Contract. All Building Automation Systems

(BAS), Public Address Systems, and Lighting Systems that are within the scope of this Contract

e. Architectural and structural systems, fixtures, and equipment within the site

f. Service request desk operations as identified in the PWS, to include record keeping using a computerized maintenance management system (CMMS)

g. Maintenance of grounds irrigation systems

h. Tools and maintenance equipment (including testing equipment)

i. Vehicle barrier systems and static and dynamic bollard systems

j. All doors and windows

k. Autoclave system

l. Storm drainage systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment

m. Facility roofing systems

n. The U.S. flag pole, lighting and pulley system(s)

o. All site drainage systems

p. Lightning protection system

q. Updates of software/firmware to latest revision and update software licenses for BAS

r. Water storage system and treatment (including water tower)

s. Contaminated waste disposal, to include hazardous waste

t. Compressed gases

u. Air filtration system (filter banks)

v. Safety operations

w. Package Boilers

x. Civil features

y. Security systems (excluding C-cure)

z. Closed Circuit Television Systems and Monitors (COBRATF)

aa. Calibration standards and equipment systems

This PWS is intended to be performance oriented. However, due to the hazards that could be encountered in preparation for and during the conduct of chemical and biological agent training at the COBRATF, some tasks are prescriptive and must be executed exactly as specified. The contractor is encouraged to provide a technical solution that identifies a more performance oriented approach.

1.2 BACKGROUND.

The CDP is a national training facility located in Anniston, Alabama that prepares state and local emergency response personnel to respond to terrorists’ attacks using weapons of mass destruction by providing advanced, hands-on training. This national training program was developed for firefighters, law enforcement personnel, emergency medical technicians, E-911 operators, and other emergency response personnel, their trainers and supervisors. Training courses provided by the

CDP provide specific knowledge and expertise for deterrence, prevention and response to Weapons of Mass Destruction (WMD) incidents. During FY-17, the CDP billeted a total of 13,334 students and 1,480 instructors for onsite resident training.

1.3 CONTRACTOR PERSONNEL.

1.3.1 Project Manager and Deputy Project Manager. The contractor shall provide an onsite project manager (PM) and deputy project manager (DPM) who shall be responsible for all work performed under this contract. The PM and DPM are further designated as “Key” by the

Government as set forth in the contract clause HSAR 3052.215-70, Key Personnel or Facilities.

1.3.1.1 The PM and DPM shall be the point of contact for the Contracting Officer and the

Contracting Officer’s Representative (COR). The name of the project manager and deputy project manager shall be provided to the Government as part of the contractor's proposal.

During any absence of the Project Manager, only one alternate (deputy) shall have full authority to act for the contractor on all matters relating to the contract.

1.3.1.2 The PM and DPM shall be available to the COR via telephone at all times. At any time when the PM cannot be available by telephone, s/he will notify the COR of the non-availability and identify an alternate. The PM or DPM shall be available to meet with

Government personnel at a designated CDP facility within 30 minutes during normal working hours (Monday through Friday between 7:30 a.m. and 4:30 p.m.) and within 2 hours of request outside normal working hours.

1.3.1.3 The PM and DPM shall possess at least 5 years of recent (within the past 7 years) experience in the management and supervision of building/mechanical maintenance operations for buildings of the approximate size and characteristics of the buildings covered by this contract. Detailed resumes shall be submitted to the Government for approval prior to the assignment of the PM and DPM to the contract. Both new and replacement project managers and deputy project managers shall meet these qualification standards. As a minimum, the resumes shall contain:

The full names of the proposed PM/DPM.

A detailed description of the previous 7 years employment history of the proposed PM and DPM.

The names and addresses of the companies for whom the proposed project manager worked for the past 7 years along with the names and telephone numbers of their immediate supervisors.

1.3.1.4 The DPM shall provide specific oversight and be located at the COBRATF.

1.3.2 Qualified Personnel. The contractor shall provide qualified personnel to perform all requirements specified in this PWS. All contractor employees supporting this contract shall be citizens of the United States. Prior to assignment to the contract, the contractor shall submit a current resume for any key personnel if different from those personnel identified in the proposal.

Any replacement of key personnel shall be subject to the Contracting Officer's approval in accordance with the clause HSAR 3052.215-70, Key Personnel or Facilities.

1.3.2.1 Technicians involved in the operation, adjustment and maintenance of all Advanced

Metering System (AMS), BAS, and Environmental Monitoring Systems (EMS) systems shall be trained and qualified. The contractor shall provide to the CO or COR documentation of the level of experience, including any certificates of training, for all employees who will be involved in this function. Technicians modifying AMS, BAS, and EMS systems must be factory trained and currently certified for the operating system, including software version(s) of the particular BAS and AMS systems.

1.3.2.2 Technicians involved in the calibration, maintenance, repair, and troubleshooting of instrumentation and equipment for laboratory and plant equipment shall have a minimum of two years’ experience performing those tasks. The contractor shall provide documentation of the level of experience, including certifications of training, adequate to show the technician is familiar with standard concepts, practices, and procedures and that the technician possesses the qualifications necessary to work on instruments that include pH, conductivity, temperature, pressure, humidity, HVAC, scales and balances, pipettes, fermenters, autoclaves, incubators, laser particle counters, air samplers, dissolution apparatus, spectrophotometers, calipers, micrometers, and mass flow controllers. The technician shall be responsible for adhering to applicable ISO Quality System

Standards for equipment calibration

1.3.3 Contractor Licensing, Certification, and Specific Experience Requirements. Licenses required to conduct business and perform work shall be obtained prior to beginning work at the contractor’s expense. All license and certification renewal costs (to include required training) shall be borne by the contractor. Personnel licensing and certification shall be in strict compliance with federal, state and local regulations, before performing any work under this contract. The contractor shall provide personnel who possess the necessary qualifications, training, and technical knowledge for their position to include, but not be limited to the following:

1.3.3.1 Technicians who maintain, service, repair, or dispose of equipment that could release ozone depleting substances into the atmosphere must be certified as required by 40 CFR Part

82, Subpart F, Section 608.

1.3.3.2 Technicians who install, maintain, alter, or repair electrical power or control systems, electrical devices, or equipment shall possess a valid and current certificate of registration as journeyman or master issued by the State of Alabama Electrical Contractors Board.

1.3.3.3 Technicians who install, service, or repair heating, air conditioning or refrigeration systems shall possess a valid and current license issued by the Alabama Heating, Air

Conditioning and Refrigeration Contractors Board.

1.3.3.4 Technicians who install, repair, or replace plumbing systems or natural gas work

(pipes, fixtures, fittings, appliances, or apparatus) shall possess a valid and current certificate as journeyman or master gas fitter and/or plumber issued by the Alabama Plumbers and Gas

Fitters Examining Board.

1.3.3.5 Technicians who test or maintain cross-connection control or backflow prevention devices shall possess a valid and current certification issued by the American Backflow

Prevention Association (ABPA), American Water Works Association (AWWA), or other certification program which clearly indicates the technician possesses the necessary qualifications, training, and technical knowledge to test and maintain cross-connection and backflow prevention devices.

1.3.3.6 Technicians engaged in installing, testing, servicing, and repairing fire sprinkler, fire protection, fire alarm, and security systems shall be certified by the National Institute for

Certification in Engineering Technologies (NICET) and in compliance with training standards and best practices established by the respective fire sprinkler and life safety equipment manufacturers.

1.3.3.7 Technicians who test, calibrate, maintain and repair electrical, mechanical, electromechanical, analytical and electronic measuring, recording and indicating instruments and equipment shall be Certified Calibration Technicians (CCTs). Certification shall be through the American Society for Quality (ASQ) or other certification program which formally recognizes and clearly indicates the technician possesses the necessary qualifications, training, and technical knowledge to maintain and repair a variety of measurement and test equipment, and ensure these devices are calibrated correctly in conformance to established standards such as ISO/IEC 17025 and other industry-specific standards.

https://www.epa.gov/section608/definitions-section-608-terms

1.3.4 Contractor Employee Identification. All contractor/subcontractor employees working under this contract shall be identified by a distinctive corporate/company name plate, emblem, or patch attached in a prominent place on an outer garment, the cost of which will be borne by the contractor.

All contractor employees and visitors who have been issued a FEMA/CDP identification badge shall display their badges in plain view above the waist at all times. Contractor employees or visitors that have not been issued a FEMA/CDP identification badge must coordinate their visit at least (24) hours in advance with the COR to obtain appropriate security clearance. Visiting contractor personnel will be issued a temporary visitor badge which must be worn at all times while on CDP property. Visiting contractor employees shall comply with all Government escort rules and requirements as well as pertinent requirements of Attachment F, Visitor Access Directive.

1.3.5 Employee Conduct. Contractor’s employees shall comply with all applicable Government regulations, policies and procedures, including but not limited to fire, safety, emergency response, sanitation, environmental protection, security, off-limits areas, wearing of uniforms, CDP dress code, possession of drugs or alcohol, and possession of weapons, when visiting or working at

Government facilities. Contractor personnel shall conform to conduct regulations contained in DHS, FEMA and CDP Policies.

1.3.6. Dress Code. All contractor and subcontractor personnel shall adhere to Attachment M, CDP

Workplace Attire and all applicable OSHA requirements for work attire.

1.3.7 Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the contractor to remove any contractor employee from CDP facilities for misconduct or security reasons. Removal does not relieve the contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the contractor with a written explanation to support any request to remove an employee.

1.4 SECURITY, PRIVACY, SAFETY AND PROPRIETARY DATA.

1.4.1 Security Clearance: Unclassified.

1.4.2 Privacy Act. This agreement may require the contractor personnel to safeguard data in accordance with the Privacy Act (5 USC 522a), Executive Order(s), and DHS and FEMA regulations. Contractor personnel shall safeguard any documents containing Personally Identifiable

Information (PII) or Sensitive PII.

1.4.3 Contractor User Security Agreement. The contractor acknowledges that during the term of this requirement, all contractor employees may be required to sign some form of Contractor User

Security Agreement. The contractor agrees to have all contractor employees sign the agreement if required. Contractor employees may be required to complete DHS and/or FEMA security specific training as directed by the Government.

1.4.4 Proprietary Data. In the performance of services under this agreement, the contractor employees may perform operations on data containing sensitive proprietary information. All inquiries regarding operation systems, data base controls and contents, passwords or other matters shall be referred to the COR for approval of access and use of the data.

1.4.5 Background Investigations. All contractor personnel who require access to DHS or FEMA information systems, routine access to DHS or FEMA facilities, or access to sensitive information, including but not limited to Personally Identifiable Information (PII), shall be subject to a full background investigation commensurate with the level of the risk associated with the job function or work being performed. FEMA’s Personnel Security Division (PSD) will determine the risk designation for each contractor position by comparing the functions and duties of the position against those of a same or similar federal position, applying the same standard for evaluating the associated potential for impact on the integrity and efficiency of federal service.

1.4.5.1 Low Risk without Information System Access. Contractor personnel occupying positions or performing functions with a low risk designation and who do not require access to DHS or

FEMA information systems shall undergo a Tier 1 (T1) background investigation which is equivalent to the previously identified National Agency Check with Inquiries (NACI). Either of these investigations must be supported by a separate credit check and must receive a favorable adjudication thereof from FEMA PSD prior to holder performing work under this contract. A favorably adjudicated NACI & C will remain acceptable for the purpose of reciprocity where a

T1 investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

1.4.5.2 Low Risk with Information System Access. Contractor personnel occupying positions or performing functions with a moderate risk designation shall undergo a Tier 2 Suitability (T2S) background investigation which is equivalent to the previously identified Moderate Risk

Background Investigation (MBI), and must receive a favorable adjudication thereof from FEMA

PSD prior to the holder performing work under this contract. A favorably adjudicated MBI will remain acceptable for the purpose of reciprocity where a T2S investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

1.4.5.3 Moderate Risk. Contractor personnel occupying positions or performing functions with a moderate risk designation shall undergo a Tier 2 Suitability (T2S) background investigation which is equivalent to the previously identified Moderate Risk Background Investigation (MBI), and must receive a favorable adjudication thereof from FEMA PSD prior to the holder performing work under this contract. A favorably adjudicated MBI will remain acceptable for the purpose of reciprocity where a T2S investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

1.4.5.4 High Risk. Contractor personnel occupying positions or performing functions with a high risk designation shall undergo a Tier 4 (T4) background investigation which is equivalent to the previously identified Background Investigation (BI), and must receive a favorable adjudication thereof from FEMA PSD prior to the holder performing work under this contract. A favorably adjudicated BI will remain acceptable for the purpose of reciprocity where a T4 investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

1.4.5.5 Background Investigation Process. Contractors performing on this contract must be

United States Citizens. Contractor applicants must also be 18 years of age or older to allow for the conduct of certain security related queries.

To initiate the request to process contractor personnel, the contractor shall provide the FEMA

Contracting Officer’s Representative (COR) with all required information and comply with all necessary instructions to complete Section II of the FEMA Form 121-3-1-6, “Contract

Fitness/Security Screening Request.” The FEMA COR shall ensure that all other applicable sections of the FEMA Form 121-3-1-6 are complete prior to submitting the form to FEMA PSD for processing. The contractor shall also provide the FEMA COR with completed OF 306, “Declaration for Federal Employment,” forms for all contractor personnel.

Contractor personnel who already have a favorably adjudicated background investigation, may be eligible to perform work under this contract without further processing by FEMA PSD if:

the investigation was completed within the last five years;

it meets or exceeds the minimum requirement for the position they will occupy or functions they will perform on this contract;

the contractor personnel have not had a break in employment since the prior favorable adjudication; and, FEMA PSD has verified the investigation and confirmed that no new derogatory information has been disclosed which may require a reinvestigation.

FEMA PSD will notify the COR of the names of the contractor personnel eligible to work based on prior, favorable adjudication. The COR will, in turn, notify the contractor of the names of the favorably adjudicated contractor personnel, at which time the favorably adjudicated contractor personnel will be eligible to begin work under this contract.

For those contractor personnel who do not have an acceptable, prior, favorable adjudication or who otherwise require reinvestigation, FEMA PSD will issue an electronic notification via email to the contractor personnel that contains the following documents, which are incorporated into this contract by reference, along with a link to the Office of Personnel Management’s Electronic

Questionnaires for Investigation Processing (e-QIP) system and instructions for submitting the necessary information:

Standard Form 85P, “Questionnaire for Public Trust Positions”

Optional Form 306, “Declaration for Federal Employment”

SF 87, “Fingerprint Card” (2 copies)

DHS Form 11000-6, “Non-Disclosure Agreement”

DHS Form 11000-9, “Disclosure and Authorization Pertaining to Consumer Reports

Pursuant to the Fair Credit Reporting Act”

Applicants born outside the United States will be required to provide proof of citizenship in the form of a Certificate of Naturalization (Form N550 or N570), an unexpired U.S. Passport, or

State Department issued Consular Report of Birth Abroad (CRBA) (FS-240)

FEMA PSD will only accept complete packages consisting of all of the above document and

Standard Form 85P, which must be completed electronically through the Office of Personnel

Management’s e-QIP system. The contractor is responsible for ensuring that all contractor personnel timely and properly submit all required background information.

Residency requirements apply to the background investigation process. Persons subject to investigation and final adjudication for fitness or suitability must have lived within the United

States for no less than 3 of the last 5 years as defined in the DHS Instruction 121-01-007-01, The

Department of Homeland Security, Personnel Security, Suitability and Fitness Program (June

14, 2016). DHS has determined this to be the amount of time required to be the sufficient minimum investigative period for the purpose of performing a suitability or fitness adjudication.

Both, OPM and OMB require a final adjudicative decision to support the issuance of the HSPD-

12 compliant PIV Card that contractors are issued by FEMA Physical Security.

Once contractor personnel have properly submitted the complete package of all required background information, FEMA’s Personnel Security Division, at its sole discretion, may grant contractor personnel temporary eligibility to perform work under this contract prior to completion of the full background investigation if the Personnel Security Division’s initial review of the contractor personnel’s background information reveals no issues of concern. In such cases, FEMA’s Personnel Security Division will provide notice of such temporary eligibility to the COR who will then notify the prime contractor, at which time the identified contractor personnel will be temporarily eligible to begin work under this contract. Neither the prime contractor nor the contractor personnel has any right to such a grant of temporary eligibility. The grant of such temporary eligibility shall not be considered as assurance that the contactor personnel will remain eligible to perform work under this contract upon completion of and final adjudication of the full background investigation.

Upon favorable adjudication of the full background investigation, FEMA’s Personnel Security

Division will update the contractor personnel’s security file and take no further action. In any instance where the final adjudication results in an unfavorable determination FEMA’s Personnel

Security Division will notify the contractor personnel directly, in writing, of the decision and will provide the COR with the name(s) of the contractor personnel whose adjudication was unfavorable. The COR will then forward that information to the contractor. Contractor personnel who receive an unfavorable adjudication shall be ineligible to perform work under this contract. Unfavorable adjudications are final and not subject to review or appeal.

1.4.5.6 Continued Eligibility and Reinvestigation. Eligibility determinations based on a T1, T2S, or T4 (or the equivalent OPM investigation) are valid for five years from the date that the investigation was completed and closed. Contractor personnel required to undergo a background investigation to perform work under this contract shall be ineligible to perform work under this contract upon the expiration the background investigation unless and until the contractor personnel have undergone a reinvestigation and FEMA’s Personnel Security Division has renewed their eligibility to perform work under this contract.

1.4.5.7 Exclusion by Contracting Officer. The Contracting Officer, independent of FEMA’s

Personnel Security Division, may direct the contractor be excluded from working on this contract. Any contractor found or deemed to be unfit or whose continued employment on the contract is deemed contrary to the public interest or inconsistent with the best interest of the agency may be removed.

1.4.6 Facility Access. The contractor shall comply with FEMA Directive 121-1 “FEMA Personal

Identity Verification Guidance,” FEMA Directive 121-3 “Facility Access,” and FEMA Manual 121-

3-1 “FEMA Credentialing Access Manual,” to arrange for contractor personnel’s access to FEMA facilities, which includes, but is not limited to, arrangements to obtain any necessary identity badges for contractor personnel.

Contractor personnel working within any FEMA facility who do not require access to DHS or

FEMA IT systems and do not qualify for a PIV Card may be issued a Facility Access Card (FAC).

FACs cannot exceed 180 days; all contractors requiring access greater than 180 days will need to qualify for and receive a PIV card before being allowed facility access beyond 180 days.

Contractor personnel shall not receive a FAC until they have submitted a SF 87, “Fingerprint Card,” and an OF306, Declaration for Federal Employment, and receive approval from FEMA PSD.

Contractor personnel using a FAC for access to FEMA facilities must be escorted in Critical

Infrastructure areas (i.e., server rooms, weapons rooms, mechanical rooms, etc.) at all times.

FEMA may deny facility access to any contractor personnel whom FEMA’s Office of the Chief

Security Officer has determined to be a potential security threat.

1.4.7 Separation from Contract. The contractor shall notify the FEMA COR of all terminations/resignations within five calendar days of occurrence. The contractor must account for all forms of Government-provided identification issued to contractor employees under a contract

(i.e., the PIV cards or other similar badges) must return such identification to FEMA as soon as any of the following occurs:

When no longer needed for contract performance.

Upon completion of a contractor employee’s employment.

Upon contract completion or termination.

If an identification card or building pass is not available to be returned, the contractor shall submit a report to the FEMA COR, referencing the pass or card number, name of the individual to whom it was issued, and the last known location and disposition of the pass or card.

The contractor or contractor personnel’s failure to return all DHS- or FEMA-issued identification cards and building passes upon expiration, upon the contractor personnel’s removal from the contract, or upon demand by DHS or FEMA may subject the contractor personnel and the contractor to civil and criminal liability.

1.4.8 “For Official Use Only” (FOUO) Requirements. In accordance with DHS Management

Directive 11042.1 contractors, consultants and others to whom access is granted will abide by

11042.1; DHS policy regarding the identification and safeguarding of sensitive but unclassified information originated within DHS. It also applies to other sensitive but unclassified information received by DHS from other government and non-governmental activities. The contractor will:

Be aware of and comply with the safeguarding requirements for “For Official Use Only”

(FOUO) information as outlined in this directive.

Participate in formal classroom or computer based training sessions presented to communicate the requirements for safeguarding FOUO and other sensitive but unclassified information.

Be aware that divulging information without proper authority could result in administrative or disciplinary action.

Contractors and Consultants shall:

Execute a DHS Form 11000-6, Sensitive but Unclassified Information Nondisclosure Agreement

(NDA), as a condition of access to such information. Other individuals not assigned to or contractually obligated to DHS, but to whom access to information will be granted, may be requested to execute an NDA as determined by the applicable program manager. Execution of the

NDA shall be effective upon publication of this directive and not applied retroactively.

1.4.9 OPSEC Awareness. Contractors and Subcontractors who are working on this contract shall receive the OPSEC Awareness Brief. Access to the briefing can be obtained at http://cdsetrain.dtic.mil/opsec. Send the certificate of completion to the FEMA Contracting Officer’s

Representative no later than 30 calendar days after awarded contract. New employees entering the contract must receive the briefing within ten (10) business days of joining the contract.

http://cdsetrain.dtic.mil/opsec

1.4.10 Unauthorized Disclosure of Classified or Unclassified Information. Contractors and

Subcontractors who are working on this contract shall receive the Unauthorized Disclosure of

Classified or Unclassified Information training. Access to the training can be obtained at:

https://securityawareness.usalearning.gov/unauthorizedrefresher/index.htm. Send the certificate of completion to the Contracting Officer’s Representative no later than 30 calendar days after awarded contract. New employees entering the contract must receive the briefing within ten (10) business days of joining the contract.

1.4.11 Lock and Key Control. Keys, proximity cards, remotes, and security codes will be issued to the contractor as appropriate. The contractor shall receive, account for, and maintain all lock and key control items used within the scope of this contract. The number of keys issued will be limited to the minimum number required to meet the requirement specified in this contract. The contractor shall develop a lock and key control plan for internal management of these items and submit the final written plan for COR approval within 30 days after contract award. This plan shall become a part of the contractor’s Quality Control Program.

1.4.11.1 Requests for key, proximity card, and remote transmitter duplication shall be reported to and approved by the COR. If approved, the key will be duplicated by the CDP Security contractor. The contractor is not authorized to duplicate any key issued by the CDP. The contractor shall report loss or unauthorized duplication of Government issued access control items to the COR or designated representative within 2 hours of learning of the loss or duplication. Notification can be made by email or telephone, and a written report must be made of the incident to the COR describing the circumstances within 24 hours.

1.4.11.2 Should the security of any form of Government property or facility become compromised by the loss of a lock and key control item by contractor employees, the contractor shall be responsible for the cost of re-keying/coding of locks or lock/code replacement as determined appropriate by the COR. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the expense of the contractor. Recoupment of

Government expense will be in the form of a dollar for dollar reduction of monthly invoice charge to the Government.

1.4.11.3 Contractor employees shall not allow anyone the use of any Government access control item(s) in their possession. They shall not open locked rooms or areas to permit entrance by persons other than contractor employees performing assigned duties. Any room found unlocked shall not be left unattended. The room shall be locked by contractor personnel and/or the appropriate security personnel notified.

1.4.12 Insider Threat Training. Insider Threat training for contractors can be found at:

https://securityawareness.usalearning.gov/itawareness/index.htm

Certificate of training is required for all cleared contractor employees who are working with classified or unclassified information. All certificates must be sent to the assigned FEMA

Contracting Officer Representative, before the contractor or subcontractor is granted access to classified or unclassified information but no later than 30 calendar days after awarded contract. All cleared contractor personnel are required to recertify Insider Threat training annually thereafter. New employees entering the contract must receive the briefing within ten (10) business days of joining the contract.

1.4.13 Safety Requirements. The contractor shall conduct operations in strict conformance with all state, federal and local safety regulations, regardless of exemptions for federal facilities; and local https://securityawareness.usalearning.gov/unauthorizedrefresher/index.htm ordinances and applicable provisions of Part 29 of the Code of Federal Regulations to include but not limited to 1904, 1910, 1925 and 1926. The contractor shall also comply with Attachment GG, COBRATF Safety Plan. The contractor shall take all reasonable steps and precautions to prevent accidents and preserve the life and health of contractor and Government personnel performing in any way under this contract. The contractor shall comply with all elements of Occupational Safety and

Health Administration (OSHA) safety and health standards and CDP safety and health directive

(reference Attachment N, Workplace Safety and Health Directive). All accidents/incidents shall be reported in accordance with Attachment O, Accident/Incident Reporting Procedures. If the contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer or designated representative may stop all or part of the work until corrective action has been taken.

1.4.13.1 Safety Program. Upon commencement of work, the contractor shall implement an approved safety program. This safety program shall be in writing and a copy shall be furnished to the COR for approval within 10 calendar days after contract award. The plan shall be sufficiently detailed to describe the contractor's safety program and identify how it complies with Federal and State Occupational Safety and Health requirements and all other applicable safety provisions.

1.4.13.2 Training. Each employee shall complete required training as mandated by regulatory standards (i.e., respiratory protection, blood borne pathogens, hazard communications, confined space, fall protection). The contractor shall maintain a record of all training completed by contract personnel and will facilitate access to these records for inspection purposes by the COR and/or outside regulatory agencies.

1.4.13.3 Risk Assessment. The contractor shall perform and prepare a written risk assessment document for all employee related operations and work assignments under the scope of this contract. This risk assessment shall include a job hazard analysis (JHA) for each titled position, including but not limited to the following information: job title, job location, task description, hazard description, hazard controls, including required PPE, training required for each position, and date of analysis. Each job hazard analysis shall be reviewed at least every other calendar year to ensure changes to task description, hazard description, hazard controls and training requirements have not occurred. A written report of any changes will be provided to the COR.

1.4.13.4 Standard Operating Procedures. The contractor shall develop and implement standard operating procedures (SOP) in writing to ensure that all operations under this contract are completed safely, with no adverse impact on the environment and meet all applicable international, federal, state and local regulations and standards. Copies of all

SOPs will be provided to the COR. These documents become the property of the government.

1.4.13.5 Blood-Borne Pathogens. The contractor shall be responsible to determine which job classifications or specific tasks and procedures involve reasonably anticipated contact with blood or other potentially infectious materials and for providing protections of 29 CFR

1910.1030 to those employees. The contractor shall take into account all circumstances of potential exposure and determine which employees may come into contact with sharps, blood, or other potentially infectious materials during the normal cleaning of rooms/offices, stripping of beds, and handling of laundry from initial pick-up through laundering. The contractor shall include as part of its safety plan a program specifically addressing blood-borne pathogens, as it pertains to the likely exposures to employees.

1.4.13.6 Asbestos Operations and Maintenance. The contractor shall adhere to existing

Asbestos Operations and Maintenance Plan(s) maintained by the Government. All existing plans and reports will be provided to the contractor upon award of the contract. In accordance with existing Asbestos Operations and Maintenance Plan(s), the contractor shall provide a minimum of 16 hours initially and annual refresher asbestos training for all employees that will work with or in the area(s) of known Asbestos Containing Material

(ACM) identified in the plan. The contractor may also be required to manage other abatement activities through subcontract up to the limitations as set forth in Section H under

Limitation of Contractor Obligation. Only licensed abatement contractors will be allowed to provide abatement services beyond the limitations above.

1.4.13.7 Placarding and Labeling. The contractor shall properly placard, label and/or mark all items including but not limited to: vehicles, storage areas, containers, materials, devices and structures as required by regulatory agencies to include: Occupational Safety and Health

Administration (OSHA), Department of Transportation (DOT), Alabama Department of

Environmental Management (ADEM), Environmental Protection Agency (EPA) and

Nuclear Regulatory Commission (NRC).

1.4.13.8 Hazardous Materials/Substances. The contractor shall notify the COR ten days prior to bringing any hazardous material/substance as defined by 29 CFR 1910, 29 CFR 1926 or

49 CFR 172.101 onto a CDP work/training site. The contractor will ensure that all contract personnel, CDP employees, students and/or visitors exposed or potentially exposed to any material/substance meeting the definitions of the above referenced regulations are properly trained in accordance with 29 CFR 1910.1200 – Hazard Communication. Safety data sheets

(SDS) for all materials/substances shall be maintained by the contractor. A list of hazardous materials/substances currently in use at the COBRATF is included in Attachment Y, COBRATF Hazardous Materials List.

1.4.13.9 Hazardous Waste. The contractor shall be familiar with and comply with all applicable federal and state environmental laws, regulations and Alabama Department of

Environmental Management permits (e.g. Air Permits, etc.). The contractor shall characterize all solid waste prior to disposal (e.g. hazardous, universal, non-hazardous, etc.)

and treat and dispose of each waste based on its regulatory classification. The contractor shall maintain records of all solid waste characterization and disposal. All hazardous waste shipment manifests will be signed by a CDP federal employee. Non-hazardous waste shipment records may be signed by the contractor if a CDP federal employee is not available provided a copy of the signed shipment document is submitted within three days of the shipment. The contractor shall pay all fees associated with the removal and disposal of hazardous waste. Any refunds gained by the contractor will be credited to the government via invoice.

1.4.13.10 Safety Enforcement. If the contractor fails to comply with safety requirements, the

Contracting Officer or their designated representative(s) may stop all or part of the work until corrective action has been taken. No part of the time lost due to any such order will be made the subject of a claim by the contractor for extension of time or for reimbursement of excess costs or damages. The contractor shall designate an on-site safety representative(s) who shall be available (on-call) twenty-four hours a day, seven days per week. The safety representative(s) shall have the authority to speak for and act for the contractor in all safety related matters and shall be prepared to meet with Government personnel at a designated

CDP facility within 30 minutes during normal working hours (Monday through Friday between 7:30 a.m. and 4:30 p.m.) and within 2 hours of request outside normal working hours

1.5 PERIOD OF PERFORMANCE.

The period of performance will be as listed below. The total performance period inclusive of options is 5 years.

Phase-in Period: 1 Month

Base Period: 11 Months

Option 1: 12 Months

Option 2: 12 Months

Option 3: 12 Months

Option 4: 12 Months

In order to provide sufficient start-up time for training, equipment inventories, and transfer of records, the contractor will be given a 1 month phase-in period. The incumbent contractor will be under contract through the transition period and will be responsible for all services during the phase-in period. At the end of the phase-in period, the contractor shall assume full responsibility for services.

1.5.1 Phase-In/Orientation Period

1.5.1.1 The contractor shall provide phase-in duties as described below. The contractor is expected to be at full performance at the completion of the phase-in period.

Become thoroughly familiar with work requirements and work procedures.

Finalize development of necessary work plans and procedures.

Complete personnel requirements including the hiring of personnel to assure satisfactory performance.

Ensure that all personnel obtain employment suitability clearances.

Complete training requirements.

Finalize the development of site specific quality control plans and procedures.

The contractor shall become proficient in the navigation and standard operating procedures for the CDP’s computer maintenance management system (CMMS)

(currently, Enterprise Asset Management (EAM) 7i) to effectively manage work orders, schedule preventive maintenance, track inventory, etc. by April 1, 2014.EAM 7i software is owned and administered by the CDP. User accounts and permissions will be established through contractor coordination with the CDP Information Technology (IT) section. The EAM 7i software currently integrates two (2) maintenance/operations contracts, one for the COBRA Training Facility, and this contract for the remainder of the

CDP campus; however, the database segregates each operation to allow for separate and unique maintenance management.

1.5.2 During the phase-in period, the contractor's representative and the COR shall make an onsite, in-depth review of the total job requirements. The contractor will be allowed access to the facilities to familiarize supervisors, key personnel, and staff with equipment, reporting, work scheduling, and procedures (including operations, priorities, safety, security, etc.). Arrangements for access to the

Government facilities shall be made through the COR.

1.5.3 The contractor shall make provisions for all required building, material, and equipment inventories to be conducted during the phase-in period. The contractor shall coordinate these inventories with the COR and Asset Management. The contractor shall sign a receipt for the items upon completion of the inventory provided in Attachment H, Government Furnished Equipment.

1.6 PLACE OF PERFORMANCE.

The primary place of performance will be CDP facilities located in Anniston, Alabama.

1.7 KICK-OFF MEETING

The contractor shall attend a Kick-Off Meeting. The purpose of the Kick-Off Meeting scheduled and chaired by the Contracting Officer to discuss technical and contracting objectives of this contract. The Kick-Off Meeting will be held at the Government’s facility.

1.8 RECORDS AND REPORTS.

The contractor shall prepare and submit complete and accurate records, reports and logs in accordance with Federal Acquisition Regulations (FAR) Part 45, other Federal, state and local requirements, and CDP policies and procedures. These daily, weekly, monthly, other recurring operating records, reports, logs, and other documents are specified as contract requirement submissions in Attachment E, Schedule of Deliverables. The contractor shall provide the COR each

Monday with a written report of all unscheduled work accomplished during the previous week. If

Monday is a federal holiday, the report will be due on the following work day. Service orders shall be maintained by the contractor for the life of this contract.

1.9 PROGRESS MEETINGS.

The Project Manager shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility or at other mutually agreeable facilities.

The contractor's representatives shall meet with the COR weekly during the first month of the contract. Thereafter, meetings will be held on an as-needed basis (as determined by the COR) throughout the life of the contract. Written minutes of these meetings, prepared by the contractor, shall be signed by the Project Manager and delivered to the COR within five working days. The

COBRATF also conducts various routine status and coordination meetings with all stakeholders present as often as 3 to 4 times per week. The PM and/or DPM shall attend all meetings and shall be prepared to discuss ongoing and future actions.

1.10 GENERAL REPORT REQUIREMENTS.

The contractor shall provide all written reports in electronic format using applications that are compatible with CDP Standard Workstation (Microsoft Office 2003 Applications and above).

1.11 QUALITY ASSURANCE SURVEILLANCE PLAN.

A Quality Assurance Surveillance Plan (QASP) is provided as Attachment C. In general, the QASP sets forth the expected outcomes (objectives) of the contract, the service(s) required of the contractor to achieve the objectives, and a performance standard per outcome. The QASP is not an exclusive remedy and inclusion of the QASP does not preclude the Government from using any other remedy available by law or contract terms including reductions in payment in accordance with any clause for inspection of services.

1.12 GENERAL INFORMATION

1.12.1 Workmanship. All workmanship shall meet or exceed the standards specified herein and shall be accomplished in conformance with approved and accepted standards of the industry;

equipment manufacturers; Federal, State and local standards; and all applicable building and safety codes.

1.12.2 Access Control. Keys, proximity cards, remotes and security codes will be issued to the contractor as appropriate. The contractor shall receive and account for all access control items within the scope of this contract. Key and lock responsibilities will include both vehicles and facilities. The contractor shall develop a plan for control of these items as a part of the Quality

Control Plan. The contractor’s plan shall ensure that access control items issued to the contractor are not lost, misplaced, or used by unauthorized persons.

1.12.2.1 Should the security of a facility become compromised by the loss of an access control item by contractor employees, the contractor shall be responsible for re-keying/coding of locks or lock/code replacement as determined appropriate by the COR. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the expense of the contractor.

1.12.2.2 Contractor employees shall not allow anyone the use of any Government access control item in their possession. They shall not open locked rooms or areas to permit entrance by persons other than contractor employees performing assigned duties. Any room found unlocked shall not be left unattended during the service process, and shall be relocked by contractor personnel after completion of their service duties.

1.12.3 Working Hours. For the purposes of this contract, the Government’s regular (normal) working hours range from 7 a.m. to 6 p.m.